Help desk analyst jobs in Pasco, WA - 170 jobs

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description This service supports with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal) Sector clients and ProSidian Team Members (# FTe's: 1) work as part of the Engagement Team Cadre to support requirements for The Department of Energy (DOE), Hanford Site, Waste Treatment and Immobilization Project (WTP) Commissioning, Maintenance and Operations Division (COD). The COD Division Director will provide direction for this work. The successful contractor will have responsibility for execution of the itemized work scope below. For information, COD is responsible for the following functional areas for DOE-WTP: commissioning, startup testing, readiness, operations, and maintenance. Be an expert in the field of Startup Engineering with demonstrated experience in Mechanical Systems. Provide oversight of contractor efforts to startup and commission the Direct Feed Low-Activity Waste project and supporting systems to ensure compliance with established criteria, sound engineering principles, and professional practices through assessments, surveillances, design reviews and other oversight functions consistent with DOE-PRO-CIPE-50085, Integrated Oversight. Identify and report contractor performance. Provide options for resolution of issues, if discovered. Conduct critical assessments to identify the cause of technical problems encountered in the startup and commissioning of the direct feed low activity waste project. This work requires comprehensive, professional knowledge of several disciplines of engineering including, but not limited to: Software and Instrumentation and Controls. Engineering including electrical, mechanical, and chemical. Support systems including water and HVAC. Facilitate timely decision-making. Identify compliance, omissions, discrepancies, inadequacies, and nonconformance against approved criteria, procedures, or regulations. Coordinate oversight with multiple organizations and disciplines to ensure operability, quality, and safety of systems and components. Consult with engineers or technical staff in other organization units, industry, DOE Headquarters, regulatory agencies, and stakeholder groups to assist in issue resolution. Communicate status of startup and commissioning activities to ORP. Provide technical advice and consultation to a multidisciplinary group of professional and technical personnel engaged in carrying out the WTP project. Validate the implementation of program requirements for startup testing and commissioning of DFLAW. Identify and assist in the mitigation of risks associated with testing and commissioning of DFLAW including LAW and supporting facilities. Consults with Engineering, Construction, External DOE Startup entities, and other various entities to recommend corrective actions. Identify opportunities to reduce risks associated with startup of DFLAW and supporting facilities. Follow-up on issues, adverse conditions, and other areas of concern to ensure corrective actions are implemented correctly. Review Start-Up and Commissioning technical products including: Component and System Requirements. Safety, Risk Reduction, and Reliability Designs. Startup Test Indices (STIs). Contractor work execution in the field. Process and procedure compliance. Technical requirements implementation. Participate in staff meetings. DELIVERABLES Assessments, surveillances and other written forms of documentation of contractor performance in accordance with ORP procedures. Periodic reporting of work overseen. Presentations to ORP staff and management related to oversight of The Mechanical Systems Engineering Startup and Commissioning Support Consultant , progress, or suggested improvements as directed. Deliverables shall be accomplished in accordance with ORP procedures and directions provided by the COD Director. All deliverables will be processed through the COD Project Lead prior to internal and/or external publication and availability. Startup and Commissioning Support Consultant - GSSC Candidates shall work to support requirements for PR0093A FY22-SB101 Mechanical Systems Engineering Startup and Commissioning Support Constant Swim Lanes and #RichlandWAJobs #HanfordWAJobs #TriCitiesJobs #TriCitiesWAJobs #KennewickWAJobs #YakimaWAJobs #PascoWAJobs #BentonCounty WAJobs #FranklinCountyWA Jobs #Jugaad Qualifications The Startup and Commissioning Support Constant - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. QUALIFICATION REQUIREMENTS Education - BS/BA degree in engineering, science, or business management, or alternatively, an accredited high school certificate plus 8 years of specialized experience in engineering, science, or business management, in addition to the requisite experience. MS/MA or PhD degree in a relevant field is considered to be 2 and 5 years of experience, respectively. Experience - Fourteen (14) years of directly applicable experience as a senior executive or consultant interfacing and working with organizational executives and senior management, or senior technical or business individuals, in government or industry on strategic, management, technical, or business issues. Professional career that demonstrates a steady progression of promotions and positions assuming greater responsibility. Experience with testing, operations, maintenance, training programs or processes in a nuclear facility. Experience with startup testing and commissioning processes in a chemical and/or nuclear facility. Excellent communication skills with emphasis on writing abilities. Proven experience in supporting programs and project oversight requiring coordination, analysis, reporting, review and monitoring. Proficient in MS Word, MS PowerPoint, and other MS Office tools. Maintain proficiency in the following through periodic training: HGET. WTP Site access. WTP site qualifications including DOE Startup Engineer qualification. Capability to conduct oversight against the following DOE Orders/Standards: DOE O 422.1, Conduct of Operations. DOE O 426.2 Training, Qualification, and Certification Requirements. DOE O 425.1D, Verification of Readiness to Start Up or Restart Nuclear Facilities. Experience in directly interfacing with senior management. Knowledge of DOE policies and procedures. Knowledge of Hanford Site mission, activities and priorities. Knowledge of DOE program and project management practices, policies, and procedures. U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Other Requirements and Conditions of Employment Apply May be required to complete a Financial Disclosure Statement Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance. TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area. Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.