Help desk analyst jobs in Rancho Cucamonga, CA

*THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. *FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.* *AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. * KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager. Key Responsibilities * Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware. * Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center. * Handle standard service requests (e.g., password resets, email setup, printer installation, file share access). * Document troubleshooting steps, fixes, and key notes for internal reference. * Assist with new hardware rollouts, imaging, and software installations. * Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware). * Maintain accurate ticket records and deliver timely, customer-focused communication. * Collaborate with the IT team on ongoing improvement projects and system updates. *Requirements* * CompTIA A+, Network+, or Microsoft 365 certification is a plus * Experience supporting multi-site environments. (Especially warehouses) is a plus. * 5+ years of IT support experience (help desk, desktop, or systems support). * Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN). * Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.) * Hands-on experience with: * Jitbit or other ticketing systems required. * Microsoft Products (O365, AD, EntraID, Win11, etc) required. * PDQ or other IT Asset Management / Inventory Management solutions required. * Strong troubleshooting, documentation, and customer service skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid California driver's license and reliable transportation required (for local site visits when needed). * Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided. Why You'll Love Working Here * Tight-knit IT team that values learning, ownership, and practical problem-solving. * Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit). * Opportunities to expand into network/security or systems administration roles as you grow. Compensation depends on experience but is typically $25-32.50/hr W2 ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. *Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.* Pay: $24.27 - $32.50 per hour Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst. ________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Service Desk Analyst (Job id - 3047006) Location: Los Angeles CA 90024 (100% Onsite) Duration: 12 Months + Strong Possibility of Extension Shift Timings: 08:00am - 05:00pm Pacific ______________________________________________________________ Job Description: Candidates must have excellent communications skills and the following tasks: Proficient in Windows and MacOS Assist in documenting technical support procedures and maintain CMDB Deploy and configure Windows and MacOS computers to end-user Assist and troubleshoot with end-users as needed Install and configure printers and IOT on computers In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues. REQUIRED: Prior experience as a Tier 1 support representative Comfortable with being on the phone Able to type 50+ WPM ____________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

Title: Healthcare Technology Support Analyst Duration: 3-6-month contract to hire Pay Rate: $30/hr- $40/hr W2 Required Qualifications: Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills. Ability to work flexible hours, including nights and weekends Working knowledge of wireless network configurations and limitations related to a clinical environment Strong interpersonal communication skills to effectively interface with internal and/or external customers Understanding of Networking Terminology such as DNS, DHCP, WINS Thorough understanding of Microsoft Active Directory and Group Policies Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner Ability to independently problem solve End-user Computing issues Prior experience supporting clinical end users in a rapidly changing environment Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU 4+ years desktop support experience in a networked business environment Extensive experience with Windows Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner General knowledge of Phone devices and support of communications applications such as Voalte Experience using Microsoft Office Applications Preferred Qualifications: Experience working with Epic EMR and its various modules Prior experience supporting end users in the Clinical environment Prior experience supporting Biomedical Device Integration

IT Support Technician - Part-Time - Job Description About Us: Shin Yen Retail Property Management is a premier commercial real estate company with a diverse portfolio of shopping centers and retail properties. We are committed to excellence in property management, investment, and client service. As part of our continued growth, we are seeking a proactive and skilled IT Support technician to join our team. This role ensures the smooth operation of office technology and IT systems, supporting both operational efficiency and employee productivity. Position Overview: The Part-Time IT Support technician will provide technical support across our office environment, maintain IT infrastructure, and assist in implementing technology solutions. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to manage IT needs for a growing commercial real estate office in a professional and timely manner. Key Responsibilities: Technical Support & Troubleshooting Provide day-to-day IT support to employees for hardware, software, and network issues, both on-site and remotely. Install, configure, and maintain computers, printers, phones, and other office technology. Troubleshoot and resolve issues with operating systems, applications, peripherals, and connectivity. Assist employees in using office software, collaboration tools, and other IT systems. Network & Systems Maintenance Monitor and maintain local area networks (LAN), Wi-Fi, and VPN connections. Assist in server and cloud system maintenance, including backups and security updates. Ensure proper configuration and security of devices, user accounts, and software. IT Administration & Documentation Maintain accurate IT inventories and records of equipment, software licenses, and configurations. Track support requests, resolutions, and recurring technical issues. Prepare IT reports and recommendations for management on technology improvements and upgrades. Cybersecurity & Compliance Implement and monitor IT security best practices, including antivirus, firewall, and access controls. Assist in ensuring compliance with data protection policies and regulatory requirements. Support secure handling of sensitive company and tenant information. Project & Vendor Support Assist in technology-related projects, such as system upgrades or new software rollouts. Coordinate with third-party vendors and service providers for IT support and maintenance. Recommend and help implement technology solutions to improve office efficiency. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience in an office environment. Proficiency in Windows and/or Mac operating systems, Microsoft Office Suite, and common business software. Basic knowledge of networking, servers, and cybersecurity practices. Excellent organizational and problem-solving skills, with attention to detail. Strong verbal and written communication skills, capable of assisting non-technical staff. Ability to work independently and collaboratively in a team environment. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco. Experience supporting offices with 20+ employees or managing small-scale IT infrastructure. Job Type: Part-time Pay: $22.00-$24.00 per hour Schedule: Monday to Friday No weekends Work Location: In person

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

1. Job Responsibilities · Handle technical inquiries from overseas customers (primarily in English and Chinese, with some minor languages), resolve issues related to the installation, operation, and troubleshooting of breast pumps and other products; escalate complex issues to R&D and follow up on feedback. trouble-shooting Participate in writing/updating English technical documentation (manuals, FAQs, etc.), and compile typical issues to build a knowledge base. Coordinate internal and external resources, relay customer needs, and provide technical support to assist sales. Document work activities and regularly summarize and optimize services. 2. Qualifications · Bachelor's degree or higher, preferably in Computer Science, Electronics, English, International Trade, or related fields. Excellent English listening, speaking, reading, and writing skills; proficiency in Spanish or other minor languages is a plus. Basic knowledge of computer hardware and software, familiarity with Windows systems; prior experience in technical support is preferred; strong learning ability. patient, responsible, with good communication skills and stress resistance

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA Recruitment managed by Widger Talent Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently. We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field. What You'll Do Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation Perform system calibrations, preventive maintenance, and field diagnostics Conduct electrical and pneumatic system checks and repairs Work both independently and collaboratively to support industrial clients across Southern California and beyond Prepare service documentation and calibration reports accurately and on time Participate in ongoing training to develop CEMS-specific skills and certifications What We're Looking For 5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems Strong understanding of electrical wiring, circuits, and schematics Familiarity with PLCs, sensors, analyzers, and calibration procedures Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week) Clear communication and strong organizational skills Valid driver's license and clean driving record Preferred Backgrounds Experience in any of the following areas will be considered highly relevant: Military training in biomedical equipment or electronic systems (Navy/Air Force) Instrumentation Technician or Electronics Technician roles in industrial or utility environments Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes Why Join PSE Independent, field-based work with autonomy and variety Comprehensive benefits and overtime pay Continuous professional development and training in environmental compliance and CEMS technology Supportive team culture built on integrity, precision, and long-term client relationships About Pacific Standard Environmental (PSE): Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients. Recruitment managed by Widger Talent. This is a direct-hire, full-time W2 position with Pacific Standard Environmental.

Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription Who we are: The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products. The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job. Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities. Responsibilities: Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams. Maintenance of endpoint protection software as well as inventory management applications. May support installs or upgrades of software or devices, set up user profiles or reset passwords PC software and hardware installations, configurations, upgrades with supervision Preparation of user and technical documentation. Adheres to IT standard work processes and suggests improvements to policies and procedures. Other essential duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education (Required) 0-2 years practical experience Completed Associates degree or certificate program in computer technology. Strong customer service skills ITAR Requirement: This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. The Gill Corporation is an Equal Opportunity Employer . Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. The Gill Corporation provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department

The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

including all of the required qualifications copy and paste this link into your browser: ********************************************************* Qualifications * Equivalent to a bachelor's degree in a related field and two years of relevant experience. * Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. * An advanced degree in a related field may be substituted for the required experience on a year-for-year basis. * Knowledge of Windows 11 and Apple operating systems (Sequoia mac OS and higher, and iOS). * Experience in a) creating and editing Group Policies to administer Users, Groups, and Computers via Active Directory and b) deploying patches and software in System Center Configuration Manager (SCCM) and c) knowledge and experience in creating and editing MDM profiles to administer Apple devices via applications such as Jamf. Knowledge, Skills, & Abilities * Must have knowledge of Apple operating systems (mac OS and iOS) and Windows 11. Requires knowledge of administrating users, groups, and computers using Active Directory, System Center Configuration Manager (SCCM), and Jamf. * Understands and has experience with coordinating inventory (purchasing, maintaining, determining useful life, replacing and deprovisioning). * Demonstrates the ability to assist others in completing work assignments. Oversees and coordinates multiple simultaneous projects, prioritizing external needs with own work load. Creates documentation for procedures, training, policies, and general communication. * Works collaboratively with other members in the College and across the campus, in person and remotely. Can learn, adapt, administrate and incorporate new or updated operating systems into existing infrastructure. Can maintain currency with changes in technologies and sees potential application to college environment. * Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents via multiple methods. Exhibits strong customer service and interpersonal skills. Pay, Benefits, & Work Schedule * The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. * Classification: Technology Support Specialist / 0481 / grade 2 * The anticipated HIRING RANGE: $6264 - $7339 per month, dependent upon qualifications and experience. The salary range for this classification is: $5787 - $8430 per month. * HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. * This is a Regular position with a one-year probationary period. * The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information * Review of applications will continue until the position is filled. * This position is a sensitive position as designated by the CSU. * A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. * The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. * In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. * Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States. * Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ******************** * The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************. Advertised: Nov 20 2025 Pacific Standard Time Applications close:

The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services. Key Responsibilities: Offer technical support via email, phone, and on-site visits as needed. Assist customers and sales teams with product specifications, usage, and troubleshooting. Review blueprints and technical documents to support product trials and machining recommendations. Develop cost estimates and evaluate potential production improvements through product usage. Propose equipment, process, or material modifications to enhance efficiency and reduce costs. Conduct technical training for clients and internal teams. Monitor industry trends and competitor activities. Prepare technical reports and maintain accurate documentation. Qualifications: Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support). Bilingual in Korean and English. Strong analytical, problem-solving, and customer service skills. Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred). Work Environment & Physical Demands: Ability to travel for on-site support as needed. Occasional exposure to industrial environments with moderate noise levels. Requires standing, walking, and using hands for technical tasks. Reasonable accommodations can be provided for individuals with disabilities.

Job Details Hiller Los Angeles - Orange, CA $34.91 - $40.72 HourlyDescription The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Pay Range: $34.91/hour - $40.72/hour Key Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a help desk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Qualifications What We Are Looking For: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. 2+ years experience working in a help desk or technical support role. Tier 2 experience preferred. Proficiency in Windows operating systems. Knowledge of networking concepts and protocols. Familiarity with common IT problems and their solutions. Knowledge of IT security best practices. Awareness of the company's IT policies and procedures. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Technical skills to diagnose and fix hardware and software issues. Ability to effectively explain technical issues to non-technical staff. Customer service skills to provide a positive experience for staff seeking help. Ability to manage multiple issues simultaneously. Capability to learn new technologies quickly. Ability to work under pressure and manage stressful situations. Capability to work effectively in a team and collaborate with other departments. Ability to work independently and as part of a team. Physical Requirements: Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components. Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires. Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues. Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers. Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.

Compensation: $20.00 - $24.00 per hour. You are eligible for a Short-Term Incentive Plan with the target at 3% of your annual earnings; terms and conditions apply. End User Computing Service Desk I - Lab On-site in Aliso Viejo, CA Monday through Friday - 1:30 PM to 10:00 PM PST The End User Computing Service Desk I - Lab is the initial point of contact for end user technology support. This role provides prompt and professional assistance in troubleshooting and resolving technical issues related to hardware, software, and services throughout our lab. Essential Functions Respond to service requests and incidents reported via phone, email, or ticketing system in a timely and courteous manner Provide troubleshooting and resolution for standard technical issues related to endpoints, access management, voice services, printing, and enterprise applications Set up, Manage, and maintain computer equipment, mobile equipment, and software, including: Installing, configuring, and maintaining Windows and Apple operating systems through the companies imaging, patching, and deployment applications Ensuring compliance with organizational policies and procedures Manage incoming and outgoing inventory of IT equipment Escalate issues to higher level support tiers in a timely manner Maintain accurate records of service requests and resolutions in the ticketing system Develop and maintain knowledge base articles and documentation for internal and end-user reference Participate in training and knowledge sharing activities to enhance technical skills Manage O365 Admin Center Helpdesk and People administration Access management through OKTA, Active Directory, and O365 Assist with testing new technologies and processes Work on delegated project tasks as assigned to ensure timely and successful completion Other duties as assigned Qualifications High school diploma or equivalent CompTIA A+ or similar certification or experience Basic understanding of computer hardware, software, and networking concepts Ability to follow established procedures and troubleshooting methodologies Strong problem solving and analytical skills Excellent communication and customer service skills 1+ years of relevant experience #LI-SS1 #LI-ONSITE About Us: Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster. At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes 401k, medical, dental, vision, FSA, paid sick leave and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment. The Company believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. For the purpose of the above job description, “Essential Functions” are “Material Job Duties”. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at ******************** Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly. PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: ********************************************* To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California Privacy Notice | UKG

Your Role This position is based in the Los Angeles office, with standard business hours M-F, 8:30am - 5:30pm and will require to be onsite. As an IT Support Specialist, you will provide first-line response to end user incidents received via service desk requests and office operational requirements. You will generally focus on the day-to-day onsite support of their office and region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. This position demands a self-starter and a skilled communicator (written and verbal) who can effectively manage and prioritize support tasks in a dynamic team. The individuals within this team demonstrate high sense of ownership, collaboration, and excellent customer service. This position is focused on rapid service, timely technical support and highest quality of customer satisfaction, with a friendly and helpful attitude. Successful administrators are open, empathetic, and can apply a broad range of basic technology knowledge. What You Will Do Effectively communicate and work with every level of employee from general end users to high level managers and Principals. Determine most effective problem resolution to minimize client downtime. Provide first level service delivery and support for Microsoft and Apple platforms, Microsoft Office 365, and Microsoft Office products. Provide basic support for Gensler private cloud (Workspace) on the Citrix platform. Provide installation, maintenance and ensure operation of all devices including desktop/laptop computers, printers and peripherals installed within the Gensler IT infrastructure. Install and configure other specialized (departmental) software and provide end user support. Install and troubleshoot remotely on user laptops through Bomgar (or other remote control tools) Support delivery and basic troubleshooting of Gensler standard operating systems, upgrades, and patches. Maintain and complete appropriate records for incident resolution in Gensler's ticketing system. Comply with vendor specific maintenance and repair procedures. Establish and document configurations, installations, and best practices. Create support documentation appropriately for new issues. Understand basic ITIL processes. Provide technical support for conferencing and A/V systems in addition to Microsoft Teams and Zoom support. Additional Responsibilities Accept and perform special project assignments as deemed necessary by IT management. Maintain current knowledge of desktop computing technology, applicable software tools and networking technologies used by Gensler. Develop and expand knowledge of these technologies over time. Always seek to provide positive end-user experiences with Gensler technology, and seek to educate staff to get the most out of the Gensler infrastructure. Develop rapport with staff to understand their technology skills and tailor hands-on support accordingly. Maintain ethical and professional behavior in dealing with users, department associates, and other departments' personnel. Multitask in a fast-paced environment, while maintaining an emphasis on detail and quality. Your Qualifications High School diploma or GED, Associate of Science. or Technical degree (community or technical college), military technology training and certification 1-3 years paid experience performing IT help desk or customer technical assistance 1-3 years job experience focused in at least one of the following IT disciplines: network technician, software development, cyber security support specialist, data center technician, or server setup and administration specialist. Experience with first level diagnostics and support for Microsoft Office 365, Windows 10 OS, PC hardware platforms, including provisioning user accounts, troubleshooting user accounts, and educating end users on use of Microsoft features and functions. Additional expertise in supporting MacOS, and LINUX platforms a plus. Knowledge of basic enterprise networking. Experience in supporting LAN and wireless environments. CompTIA A+ Certification or equivalent experience Familiarity with Apple OS X configuration and networking. Ability to disconnect, lift and move PC's and Monitors (25 lbs) to new desks. Maneuver under counters and in tight spots to run cables and wires for PCs. Basic knowledge of VoIP-based telephones, or the use of softphones. Basic knowledge of Apple iOS, and Android for mobile devices. Optional, but preferred Familiarity with Citrix environments (or similar virtual environments) Microsoft Technology Specialist (MCTS), and/or Microsoft Solutions Associate (MCSA) certification Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future. **The hourly salary will be estimated between $25-$27 plus bonuses and benefits and contingent on relevant experience. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler

The Company: Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact. Your Role: As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction. Responsibilities: Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems. Documents resolution of incidents and service request in the IT Service Desk Management system Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance Support client system standards and security policies under the direction of management Track and maintain IT asset inventory Install and configure client systems and applications Maintain positive relationships with Faraday Future staff Qualifications: Bachelor's Degree in Computer Science, Computer Information Systems or a related field 6+ years IT experience working as an IT Support Specialist Self-driven and highly passionate about customer-service orientation and providing excellent service Familiar with standard IT Service Desk department concepts, best practices, and procedures Experience with IT Service Desk and remote-control software Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS Experience in Office 365, Mobile Device Management, and Active Directory Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment Strong written and verbal communications skills Strong documentation skills A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision A penchant for multi-tasking and self-starting A true sense of determination… and hopefully a sense of humor Hourly Pay Range: ($32-$35/hour DOE), plus benefits and incentive plans Perks + Benefits Healthcare + dental + vision benefits (Free for you/discounted for family) 401(k) options Casual dress code + relaxed work environment Culturally diverse, progressive atmosphere Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations. See attachment on original job posting For consideration, please email your updated resume to James Sharp at: ************** Basic technical skills with troubleshooting of hardware, software, and user issues. Strong customer service and communication skills. Attention to detail and documentation accuracy. Organizational skills for scheduling, coordinating, and tracking devices. Ability to work collaboratively. For consideration, please email your updated resume to James Sharp at: ************** Basic technical skills with troubleshooting of hardware, software, and user issues. Strong customer service and communication skills. Attention to detail and documentation accuracy. Organizational skills for scheduling, coordinating, and tracking devices. Ability to work collaboratively. Comments and Other Information Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability. This position does not offer medical or dental benefits We reserve the right to reopen, readvertise, or delay filling this position. AA/EOE/ADA