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IT Support Desk Analyst
Kellymitchell Group 4.5
Help desk analyst job in Chesterfield, MO
Our client is seeking an IT Support DeskAnalyst to join their team! This position is located in Chesterfield, Missouri.
Assisting staff that are having difficulties with their computer
Participating in the maintenance of several thousand laptops, desktops, and mobile devices
Desired Skills/Experience:
2+ years Support Desk experience or equivalent experience preferred
Ability to create PowerShell scripts to automate tasks
Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
Ability to troubleshoot, research, and resolve challenging technical issues
Have working knowledge of IT networking technologies
Able to create and maintain documentation that can be used by others
Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level
Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
Capable of self-managing assignments with little supervision
Able to complete tasks on-time, and report conflicting priorities
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$20-29 hourly 3d ago
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Intern - IT - Service Center Engineer - I.A.M.
Midland States Bank 4.0
Help desk analyst job in Saint Charles, MO
Intern - IT - Service Center Engineer - I.A.M. Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Intern - IT - Service Center Engineer - I.A.M.
Weldon Spring, MO | Streator, IL | Effingham, IL
Rate of Pay: $15 an hour
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
The Service Center Engineer - I.A.M. Intern will gain hands-on experience in the areas of Identity Access Management (I.A.M.) and Information Security. This role offers exposure to the tools, processes, and governance practices used to manage digital identities, system access, and security permissions across the organization. Working closely with the IT team, the intern will contribute to access control projects, automation initiatives, and documentation improvements that strengthen the bank's cybersecurity framework.
Primary Accountabilities
Participate in the Access Review Campaign, assisting with analysis, tracking, and reporting.
Support the automation of onboarding and offboarding processes to improve efficiency and compliance.
Help update and improve documentation and workflows for identity and access management operations.
Analyze access patterns and permissions to identify potential anomalies or risks.
Gain hands-on exposure to Identity Governance and Administration (IGA), Access Management (AM), and Privileged Access Management (PAM) systems.
Collaborate with the IT Service Center team to understand and assist with day-to-day I.A.M. functions.
Participate in mentorship sessions focused on security concepts, compliance, and governance.
Perform other duties as assigned.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Position Qualifications
Education/Experience:
Currently enrolled in an Information Technology, Cybersecurity, or related field of study.
Strong interest in I.A.M., IT Security, or Service Center operations.
Excellent analytical, problem-solving, and organizational skills.
Strong written and verbal communication abilities.
Proficient in Microsoft Office (Excel, Word, Teams).
Demonstrated initiative and eagerness to learn new technologies.
Internship Details:
Internship duration: Must be available mid-May through late July 2026.
Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week).
Must reside locally and report to one of the following offices: Weldon Spring, MO, Streator, IL, or Effingham, IL.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self-development
Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Compensation details: 15-15 Hourly Wage
PIf7f4271472d8-37***********8
$15 hourly 5d ago
Data Center Technician - Mount Pleasant, WI
Teksystems 4.4
Help desk analyst job in Saint Louis, MO
*Power Up Your Career - Join a Data Center Team Driving the Future!* Ready to be at the heart of technology innovation? Step into a role where every day brings new challenges, cutting-edge hardware, and the chance to make a real impact. We're searching for passionate Data Center Technicians to join a fast-moving team tackling large-scale GPU deployments and next-gen networking projects.
Why This Role Rocks:
* *High-Voltage Impact:* You'll be hands-on with the latest servers, GPUs, and fiber optics-building the backbone of tomorrow's digital world.
* *Epic Projects:* Dive into complex deployments, troubleshoot mission-critical systems, and help launch tech that powers global operations.
* *Team Energy:* Collaborate with driven experts who thrive on solving problems and pushing boundaries.
* *Growth Unleashed:* Lead, learn, and level up your skills in an environment that rewards initiative and innovation.
What You'll Tackle:
* Diagnose and resolve server, GPU, and network issues-fast.
* Deploy, rack, stack, and cable hardware with precision and speed.
* Team up to keep operations seamless and projects on track.
* Own support tickets and document wins using digital tools.
* Mentor teammates and drive project success.
* Work with the coolest tech in a large-scale data center.
What You Bring:
* 3+ years of hands-on data center experience (break/fix, deployment, troubleshooting).
* GPU deployment experience? That's a huge plus!
* Mastery of hardware installation, cabling (Cat5, Cat6, fiber), and network troubleshooting.
* Leadership chops and a drive to manage complex projects.
* Stellar communication and documentation skills.
* Flexibility for day or night shifts-and a readiness to travel when needed.
Shifts That Fit Your Life:
* Multiple day and night options-find your groove!
Location & Pay:
* Mount Pleasant, WI
* Competitive pay range of $30/hr to $49.50/hr
*Ready to supercharge your career and work on projects that matter? Apply now and join a team that's shaping the future of technology!*
**
*#DC25*
*Job Type & Location*This is a Contract position based out of Saint Louis, MO.
*Pay and Benefits*The pay range for this position is $30.00 - $44.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Saint Louis,MO.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$27k-41k yearly est. 2d ago
Computer Field Tech Position- Maplewood MO
BC Tech Pro 4.2
Help desk analyst job in Saint Louis, MO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 5d ago
Recovery Support Technician/Specialist
Chestnut Health Systems 4.2
Help desk analyst job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.)
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
$17-20 hourly Auto-Apply 9d ago
Helpdesk Analyst
Talentporte
Help desk analyst job in Saint Louis, MO
HelpdeskAnalystPosition: Direct HireLocation: Saint Louis, MO (downtown).Hours: M - F (8 to 5).Schedule: Flexible work schedules, currently working in a hybrid working environment.Salary: $50K - $60K (commensurate with experience).Status: Must be a US citizen.Benefits: They offer competitive benefits, including competitive salaries, medical, dental, vision, life and disability coverages, FSA, HSA, PTO, 401(k) plan, and paid parking or transportation allowance. They also offer some unique benefits including paid day off for birthdays, office casual dress code, tuition reimbursement and more.Must Have: Reside in Saint Louis, MO (local).Education: Associate degree in an IT related field or equivalent experience.Summary: Our client is looking for a HelpdeskAnalyst with 1+ years of IT experience to join their Helpdesk Service Team. Job Description:
Provide Level 1 technical support.
Provide friendly, courteous, and quality systems support to all users.
Assist with advanced troubleshooting for special projects assigned by Helpdesk Supervisor.
Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications).
Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others.
Assist with inventory control and tracking of IT assets throughout the firm.
Perform employee office moves relating to IT.
Image new computers and configure them for deployment to members.
Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events.
Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots.
Participate in an on-call after hours schedule for emergency assistance when needed.
Skills Needed:
Strong customer service and communication skills.
Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access).
Knowledge of Android and iPhone device setup and troubleshooting.
Intermediate knowledge of Windows 10 and Operating Systems.
Knowledge of VPN and VMWare Horizon connectivity principles.
Working knowledge of Active Directory and user account changes.
Working Knowledge of Microsoft Teams including Teams voice and video conferencing.
Technical aptitude with strong PC literacy skills.
Strong problem-solving skills and decision-making ability.
Ability to learn and apply technical information in a fast-paced, demanding work environment.
Flexibility to accommodate helpdesk hours of operation, including participating in after-hour on-call schedule.
Strong enthusiasm and desire to learn.
Work well in a team environment.
At least one year's experience in a Call Center/Helpdesk position.
Minimum of associate's degree in computer technology or business-related degree or equivalent experience.
Preferred: A+ Certification.
Preferred: Certification as Microsoft Office Specialist.
$50k-60k yearly 24d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Help desk analyst job in Saint Louis, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$36k-47k yearly est. 60d+ ago
Campus IT Support Specialist
Cottey College 3.7
Help desk analyst job in Saint Louis, MO
For full description, visit PDF at: ************
hralliance.
net/Apply/JobInfo.
Id=39181&location Id=12832
$44k-53k yearly est. 33d ago
desktop support
Artech Information System 4.8
Help desk analyst job in Saint Louis, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Location: SAINT LOUIS,mo
Duration: : 1 year (with possible extension)
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
The support platform is Microsoft OS including Win7 and some Win10 (piloting).
OS troubleshooting, imaging, and builds.
Need a valid driving license this job may require some travel but you will be payed for mileage charges
Outlook PST files.
Additional Information
For more information, Please contact
Shubham
************
$41k-54k yearly est. 60d+ ago
Help Desk Analyst Co-op
True Manufacturing 4.2
Help desk analyst job in OFallon, MO
The HelpDeskAnalyst Co-op troubleshoots and resolves issues related to operating systems, applications, hardware failures, printing problems, user accounts, etc. with exceptional interpersonal skills and a focus on building customer rapport and listening.
Responsibilities
Essential Duties and Responsibilities (Includes but not limited to):
Field incoming support requests from end users via telephone and email, in a courteous manner.
Troubleshoot and resolve issues related to operating system, applications, hardware failures, printing problems, user accounts, etc.
Answer hardware and software general usage questions.
Build a rapport and elicit problem details from customers.
Document all pertinent end user information and nature of problem or issue; record the information in an online ticketing system.
Provide status information on open support requests.
Assign support requests (when required) to the appropriate support technician or analyst.
Escalate issues as needed.
Regular and reliable attendance in the office is required.
Qualifications
Full-time student pursuing an Associate's or Bachelor's degree in information technology, computer science or similar field required.
A student that has completed at least 24 college credit hours is preferred.
Knowledge of basic computer hardware, such as desktops, laptops, mobile devices and peripherals.
Experience with desktop operating systems such as Windows 7, Windows 8.1, Windows 10 and Macintosh OSX.
Experience with Microsoft Office products such as Word, Excel, PowerPoint, Outlook and Skype for Business.
Exceptional interpersonal skills, with a focus on building customer rapport.
Strong written and oral communication skills.
Strong documentation skills.
The duration of this co-op is May to December, 8:00am - 4:30pm, Monday through Friday.
Housing Stipend Assistance Program available to those who qualify.
We are proud to be an Equal Opportunity Employer.
Company-paid background check required upon hire.
$31k-36k yearly est. Auto-Apply 6d ago
Technical Support Analyst
Alberici Group, LLC 4.6
Help desk analyst job in Saint Louis, MO
Job Description
Headquartered in St. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects.
Since our founding in 1918, Alberici earned a reputation for executing with quality, safety and trust. Combined with our 100+ years of experience, we provide construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process, and water industries.
We build the critical structures that improve lives and strengthen communities.
Our mission is simple - and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life.
When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance.
Are you Built for the Challenge?
Our Values:
Working Safely
Valuing Diversity
Serving Humbly
Executing with Integrity
Solving Creatively
Engaging Fully
What We Offer:
Profit-sharing plan, cash bonus programs and annual cost-of-living adjustments
Generous salary increases and per diems for qualified out-of-town assignments
Health, dental and vision insurance eligibility on day one
Paid parental leave
Continuing education reimbursement
Personalized career development and training programs
Minimum of 29 days of PTO (including holidays) for entry-level roles
Fitness center for St. Louis office-based team members
Gym membership reimbursement for project-based team members
Corporate office cafeteria access
Employee Resource Group (ERG) opportunities
Philanthropy opportunities
Position Overview:
Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Configures and installs computer hardware and software.
Maintains IT work areas.
Upgrades hardware and software components.
Maintains IT hardware asset and software tracking.
Remains abreast of changes in user and system software and hardware requirements.
Provides first level end-user support.
Maintains IT helpdesk ticketing system.
Additional Duties and Responsibilities
Supports and adheres to the matrix organization format.
Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field.
Meets schedules and deadlines, adheres to policies and procedures, and maintains a good attendance/tardiness record.
Ensures client satisfaction, both internally and externally, through positive, pleasant, professional, and efficient handling of issues.
Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties.
Performs other duties as assigned by the Supervisor.
Knowledge, Skills, and Abilities
Reads, analyzes, and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals.
Writes routine reports and correspondence.
Speaks effectively after groups of customers or employees of organization.
Defines problems, collects data, establishes facts, and draws valid conclusions.
Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
Organizes and manages time, duties, and activities efficiently.
Education and Experience
Two-year degree/certificate from a college or technical school AND one to three years related experience and/or training OR equivalent combination of education and experience.
Alberici is a North American company with multiple Operating Companies:
Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC,
CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS
#LI-Hybrid
$46k-64k yearly est. 8d ago
FACCSM / IT Support Specialist - (C) USTRANSCOM
Nemean Solutions LLC
Help desk analyst job in Scott Air Force Base, IL
Job DescriptionDescription:
Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors.
Job Overview:
The FACCSM / IT Support Specialist provides Functional Area Communications and Computer Systems Manager (FACCSM) and IT support for classified and unclassified environments.
Support Hours: Applicant shall be available during core work hours as established the Government customer.
Essential Duties & Responsibilities:
Provide NIPR/SIPR desktop and system support.
Install and maintain approved software.
Perform SIPR token trusted agent duties.
Support VTCs, conference rooms, and exercise IT needs.
Provide end-user troubleshooting and training.
Maintain IT inventory and access permissions.
Competencies:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Requirements:
Minimum Requirements/Education:
Associate's or Bachelor's degree (or equivalent experience).
3-5 years of DoD IT support experience.
Experience supporting classified environments.
Strong customer service skills.
Due to federal contract requirements, applicants must be U.S. citizens.
Security Requirement:
Active Secret Security Clearance required.
Please note: This position is contingent upon contract award
What Nemean Solutions, LLC offers:
Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match and more.
Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.
$38k-64k yearly est. 27d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Help desk analyst job in Weldon Spring, MO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-42k yearly est. 12d ago
Senior Service Desk Specialist
G2It
Help desk analyst job in OFallon, IL
G2IT is seeking a Senior Service Desk Specialist to support client facing strategic initiatives. The Senior Service Desk Specialist will work as a team member on large and complex programs to ensure end-to-end automated solutions are successfully implemented and maintained. As a Senior Service Desk Specialist, you will be working to refine the strategic vision for the G2IT IT Service Management business in support of the entire company and our clients. You will work on high-visibility or mission critical aspects of a given program and perform all functional duties independently. You may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.
Your regular activities will include:
Provide second-tier support to end users for either PC, server, or mainframe applications and hardware.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Simulate or recreate user problems to resolve operating difficulties.
Recommend systems modifications to reduce user problems.
Execute fault isolation and diagnostic functions to ensure the execution of corrective actions on a real-time basis.
You will support Incident, Request & Fulfillment service desk functional areas, including installation, operation, and maintenance of end-user devices to include personal computers, monitors, virtualized clients, laptops, and peripherals (e.g., printers, multi-f unction device, plotters). You will follow and create troubleshooting and maintenance procedures.
Required Skills:
Minimum of 4 years of experience in a Service Desk role.
Must be a US Citizen.
Must have a Minimum Active DoD Secret Clearance.
Must have valid CompTIA Security+ Certification or higher.
Experience with ServiceNow is a plus.
Salary range: $55K-$65K, depending on experience
$55k-65k yearly Auto-Apply 60d+ ago
A/V Technology Support Specialist
Missouri Botanical Garden 4.4
Help desk analyst job in Saint Louis, MO
Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware.
Essential Duties and Responsibilities:
Determines the need for and oversees the operation of a wide variety of audio and video systems.
Advises management on the purchase of audiovisual equipment.
Helps develop policies and procedures for handling and operation of all audiovisual equipment.
Diagnoses and resolves media system problems.
Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs.
Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed.
Creates and maintains schematics of AV systems.
Edits and creates videos for use throughout the Garden.
Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs.
Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment.
Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed.
Maintains inventory of supplies and equipment.
Advises management when there is a need to rent audiovisual equipment for a Garden event.
Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed.
Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them.
Adapts or modifies work methods to reduce hazards.
Reports all accidents, injuries and near-miss accidents immediately.
Meets expected attendance guidelines.
Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
Performs additional duties as assigned.
Supervisory Responsibilities: None.
Competencies:
Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.
Qualifications/Experience:
Minimum of two (2) years hands-on experience operating all types of A/V equipment
Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets.
Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training.
Demonstrated knowledge of media production, communication, and dissemination techniques and methods.
Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras.
Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE).
Working knowledge of safe operation procedures for various types of A/V equipment.
Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices.
Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner.
Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required.
The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education:
Associate's degree in media/communications required
Certificate in computer technology such as A+ required
An equivalent combination of skills, education, and experience may be considered
Computer Skills:
Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required.
Knowledge and experience with Windows hardware and software technology, internet access, and e-mail.
Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required.
Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment.
Basic network configuration and troubleshooting knowhow.
Solid Internet research skills.
Other Skills and Abilities: N/A.
Language Skills:
Ability to communicate effectively in English (oral and written).
Ability to read and comprehend instructions and information to effectively execute and achieve results.
Mathematical Skills:
H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals.
Reasoning Ability:
Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Certificates, Licenses, Registrations:
Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment).
Physical Demands:
Ability to lift/move equipment up to 75 lbs.
Requires working in high places using ladders and lifts.
Ability to wear personal, protective equipment, including fall restraint.
Ability to work outdoors for extended period of time during all seasons of the year.
Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet.
Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus.
Proficient ability to utilize computer keyboard (typing).
Work Environment:
Ability to work in varying environments, inside and outside.
Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed).
Comfortable working in immediate proximity to general public, in a safe and friendly manner.
Contacts with Individuals/Organizations inside/outside the Garden:
Garden staff in area where work is being performed and during planning for special events and festivals.
Members of Facility Support Department.
Internal and external clients.
Supervisor:
Manager, User Support
$39k-49k yearly est. 8d ago
Service Desk Senior Engineer
GFI Digital
Help desk analyst job in Maryland Heights, MO
The Service Desk Senior Engineer will ensure stable operation of the MSPs client's computer networks. Plan, develop, install, configure, maintain, support and optimize all network hardware, software and communication links. Provide effective and clear communication and strong customer service to clients while analyzing and resolving end-user hardware and software issues within SLAs and ability to provide end-user training where necessary.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
· Highest technical asset in Service Desk escalation process
· Ability to manage complex technical environments with advanced troubleshooting skills
· Leverages advanced communication skills to translate complex technical issues into clear, actionable insights for clients and internal teams, ensuring seamless service delivery and fostering trust across all stakeholder interactions.
· Develop, implement, and maintain policies/procedures for network resources and administration
· Oversee configuration, maintenance, and troubleshooting of servers and workstations
· Research hardware and software and interact and negotiate with vendors, outsources and contractors to secure network products and services
· Perform asset and operational management responsibilities such as managing servers, security solutions, routers, switches, network hardware (including upgrades), security and server audits, backup and recovery, administration of equipment and monitor, test and report on performance of networks
· Work through inbound customer calls and ticketing systems to resolve issues
· Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution.
· Collaborate with leadership on support strategy, resource planning, and emerging technologies to keep GFI on the cutting edge of MSP services. Ensuring superior client experiences through customer service, client interaction, & ticket escalation
$35k-49k yearly est. Auto-Apply 60d+ ago
Systems Support Specialist
Stratacuity
Help desk analyst job in Town and Country, MO
Client: Telecom & Media Industry Company: Apex Systems Apex Systems is seeking a Systems Support Specialist to support our telecom and media industry client in Town and Country, MO. We are actively scheduling interviews and encourage qualified candidates to apply promptly.
Compensation & Schedule
* Pay Rate: $30/hr
* Overtime paid at time-and-a-half when applicable
* Schedule: Wednesday-Saturday, 9:00 PM - 7:00 AM CST
* (Temporary schedule; subject to change)
* Benefits: Health, dental, vision, 401(k), and weekly pay
For immediate consideration, please send your resume to Sam Wade, Sr. Professional Recruiter, at
[email protected]
Subject line: "Systems Support Specialist"
Top Requirements
* General familiarity with technology concepts
* Cloud, servers, and related fundamentals
* Strong communication skills
* Eagerness and willingness to learn
Plusses
* Experience with incident management or outage management
* Bachelor's degree in IT, Computer Science, or related field
* Experience with monitoring tools
* BigPanda is used internally, but experience with any monitoring suite is acceptable
Day-to-Day Responsibilities
This role includes a blend of monitoring and incident management tasks:
Monitoring Responsibilities
* Review and analyze system alerts that may lead to incidents
* Triaging alerts to determine severity and potential business impact
* Mitigate potential issues by contacting appropriate stakeholders
Incident Management Responsibilities
* Coordinate bridge lines for active incidents
* Monitor outage calls related to impacted applications
* Communicate through channels such as:
* WebEx chats
* Email
* Bridge line communications
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Town And Country, MO, US
Job Type:
Date Posted:
January 15, 2026
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$30 hourly 1d ago
System Support Specialist
The Timberline Group
Help desk analyst job in Saint Louis, MO
System Support Specialist to take over all aspects of the configuration and maintenance of our systems. This position is primarily responsible for the monitoring, security and efficient operation of our IT systems both physical and virtual. Systems include, but are not limited to Microsoft 365, Exchange and SharePoint and server administration in Azure virtual environments.
Additional responsibilities include installing and configuring applications, implementing and operating system monitoring tools and ordering and maintaining hardware. The ideal candidate would have the desire to identify new areas of improvement to mitigate security vulnerabilities and develop and carry out information security plans and policies. Anyone who takes the position should expect to bring new skills and approaches to meeting IT challenges. As the primary front line of support for our team, you will gain plenty of valuable experience.
Responsibilities
System Administration for all core IT infrastructure including but not limited to Servers, DCs, Firewalls, O365, Azure, IIS, MSSQL etc.
Support and maintain Active Directory including new and existing users and managing GPO.
Implement and monitor security measures for the protection of computer systems, networks and information. Design and maintain annual information security awareness.
Research security enhancements and make recommendations to management.
Develop and implement project plans for enhancements to IT infrastructure.
Define and document best practices and support procedures.
Setup and maintain PCs for employees and help new users get oriented with company systems.
Support assistance of client systems.
The Timberline Group Phone: ************ PO Box 385, Lebanon, MO 65536 ********************* *************************
"Delivering quality solutions through quality people"
$47k-71k yearly est. Easy Apply 60d+ ago
Information Technology
Vp 3.9
Help desk analyst job in Saint Louis, MO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$39k-76k yearly est. Auto-Apply 60d+ ago
Helpdesk Specialist
CDIT
Help desk analyst job in Scott Air Force Base, IL
Responsible for daily activities related to the configuration and operation of systems, which may include mainframe, mini, or client/server -based systems. They also contribute to optimizing system operation and resource utilization. Involves performing system capacity analysis and planning and providing assistance to users in accessing and using business systems.
Requirements
Secret Clearance
Bachelors degree
Experience depending upon Job Level
Junior - 0 -3 years
Intermediate - 3 -8 years
Senior - 8 -11 years
Subject Matter Expert - 12+ years
How much does a help desk analyst earn in Saint Charles, MO?
The average help desk analyst in Saint Charles, MO earns between $26,000 and $51,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.
Average help desk analyst salary in Saint Charles, MO