Unit Secretary jobs at Henry Ford Village

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary follows the Henry Ford Health Systems Team Member Standards of Excellence in all interactions. EDUCATION/EXPERIENCE REQUIRED: * High school diploma or G.E.D. equivalent. * Previous experience as a unit secretary preferred. * One year in healthcare setting such as medical office, hospital or laboratory. Additional Information * Organization: Henry Ford Jackson Hospital * Department: L & D Triage * Shift: Night Job * Union Code: Not Applicable

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary follows the Henry Ford Health Systems Team Member Standards of Excellence in all interactions. PRINCIPALS DUTIES AND RESPONSIBILITIES: The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are: * Customer Service * Answer phones and facilitate communication between the nursing unit and callers * Respond to call lights * Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment) * Scheduling of post-discharge appointment with patient following the established business unit process. * During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms * Perform monthly maintenance of BCA, printer and unit report. * Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment. * Contacts consultative services per business unit process. * Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart. * Assist with coordination of interpreter services after collaboration with nursing staff. * Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed. * Performs tasks related to emergency response activities. 14.Performs purposeful rounding according to unit standards EDUCATION/EXPERIENCE REQUIRED: * High school diploma or G.E.D. equivalent * Previous experience as a unit secretary preferred * One year in healthcare setting such as medical office, hospital or laboratory Additional Information * Organization: Henry Ford Jackson Hospital * Department: HOSPICE RESIDENCE * Shift: Day Job * Union Code: Not Applicable

Department: 5th Floor - Med/Surg Schedule: Full-Time (3x12 Hour Shifts/Week) Shift: Days 7:00am - 7:30pm About our Unit: Our 44-bed Medical Surgical Unit provides compassionate, patient-centered care for individuals across the lifespan. Sixteen of our beds can accommodate patients requiring cardiac monitoring, while others care for surgical patients who need inpatient observation and recovery support. We are also the preferred hospice unit, providing comfort and dignity to patients and families during end-of-life care, with Palliative and Hospice Care as essential resources. Principal Duties and Responsibilities: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are: * Customer Service * Answer phones and facilitate communication between the nursing unit and callers. * Respond to call lights * Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment) * Scheduling of post-discharge appointment with patient following the established business unit process. * During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms * Perform monthly maintenance of BCA, printer and unit report. * Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment. * Contacts consultative services per business unit process. * Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart. * Assist with coordination of interpreter services after collaboration with nursing staff. * Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed. * Performs tasks related to emergency response activities. * Performs purposeful rounding according to unit standards Education/Experience Required: * High school diploma or G.E.D. equivalent. * One year in healthcare setting such as medical office, hospital or laboratory required. * Previous experience as a unit secretary preferred Additional Information * Organization: Henry Ford Wyandotte Hospital * Department: 5th Floor Med_Surg-WH * Shift: Day Job * Union Code: Not Applicable

Under general supervision from the Division Head or Physician-in-Charge or Vice President, in Leadership Salary Grade M08/ PHY 500 or above, provides secretarial and administrative support services in addition to medical operations support. Utilizes knowledge of medical terminology and processes in a clinical environment. Duties require a thorough knowledge of supervisor's areas of responsibility in order to gather data and prepare reports, answer correspondence, conduct projects, and so forth. May direct the work of lower-classified clerical employees, purchase standard supplies, and perform routine bookkeeping and billing functions. EDUCATION/EXPERIENCE REQUIRED: * Requires a High School Diploma or a G.E.D. equivalent. * One (1) year certificate from college or technical school with at least three (3) years of experience within an office setting; or five (5) or more years of related secretarial experience within an office setting required. * Previous experience scheduling appointments/maintaining calendars required. * Progressively more responsible related work experience necessary in order to gain in-depth understanding or organizational policies, procedures and operations, in order to assume a variety of high-level administrative details including arranging meetings and conferences without prior clearance, answering semi-complex correspondence, assembling highly confidential and sensitive information, answering questions of influential callers, and so forth. * Proficient with medical terminology. Interpersonal skills necessary in order to effectively communicate with external and internal callers and visitors, often dealing with sensitive/highly confidential matters. * Analytical skills necessary in order to handle semi-complex administrative details such as preparing special non-recurring reports by combining confidential data from several sources, and scheduling and handling administrative/secretarial needs of supervisor. Additional Information * Organization: Henry Ford Medical Group * Department: Otolaryngology-W. Bloomfield * Shift: Day Job * Union Code: Not Applicable

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.| Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.| Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.| Provides general office and clerical support to assigned area. Education: - High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Additional Information * Organization: Henry Ford Ascension Medical Group MI * Department: Physician Support Services 001 * Shift: Day Job * Union Code: Not Applicable

Schedule: Full Time, Monday-Friday * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Additional Information * Organization: Henry Ford Providence Hospitals * Department: Milford Family Practice * Shift: Day Job * Union Code: Not Applicable

Schedule: Full Time, M-TH 7:30am-5:00pm FRI 7:30am-12:00pm * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required * Medical office experience preferred Additional Information * Organization: Henry Ford Providence Hospitals * Department: Oakland Interal Med Asoc * Shift: Day Job * Union Code: Not Applicable

Schedule: Full-time days: 7:30a - 5:30p. Schedule may vary and will not exceed 40 hrs. Possible travel to Howell location. Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above EDUCATION REQUIRED: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Information * Organization: Henry Ford Providence Hospitals * Department: Motor City Ortho * Shift: Day Job * Union Code: Not Applicable

Schedule: Monday-Friday, Full Time * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required * One-year medical office experience preferred Additional Information * Organization: Henry Ford Health St. John Hospital * Shift: Day Job * Union Code: Not Applicable

Schedule: Full-time days: 7:30a - 5:30p. Schedule may vary and will not exceed 40 hrs. Possible travel to Howell location. Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Information * Organization: Henry Ford Providence Hospitals * Department: Motor City Ortho * Shift: Day Job * Union Code: Not Applicable

Schedule: Full Time, Monday-Friday * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required * Women's health experience preferred Additional Information * Organization: Henry Ford Providence Hospitals * Department: Livonia OB GYN * Shift: Day Job * Union Code: Not Applicable

Schedule: Full-Time, Monday-Friday * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Additional Information * Organization: Henry Ford Ascension Medical Group MI * Department: Premier Family Medicine * Shift: Day Job * Union Code: Not Applicable

Schedule: Monday-Friday, Full Time * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required * Medical Office experience preferred Additional Information * Organization: Henry Ford Providence Hospitals * Department: Livonia OB GYN * Shift: Day Job * Union Code: Not Applicable

Schedule: Full-Time, Monday-Friday * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Additional Information * Organization: Henry Ford Health St. John Hospital * Shift: Rotating * Union Code: Not Applicable

* Must be able to help provide coverage at the 23 Mile Road and Rochester locations as needed.* 8:00am-4:30pm. * Must be able to help provide coverage for office hours (6:30am-5:30pm Monday - Friday) as needed.* RESPONSIBILITIES: * Primary duty of this position will be assisting with medical records. * Performs receptionist functions including but not limited to chart prep, patient check-in and insurance verification. * Receives, screens, routes and responds to incoming telephone calls. Takes accurate messages and ensures timely delivery. * Greets guests and provides appropriate assistance and information. * Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required. * Routes written communications as appropriate. * Communicates with others in person, telephone, and/or email. May receive and screen visitors and handles general inquiries. * Assists with preparing for and facilitating meetings, conferences, programs and/or special events. * Establishes and maintains filing systems. Orders and stocks supplies. * May enter information from a variety of sources into computer database(s) and verify data entered into computer by checking printouts/reports for errors and correcting as required. * Performs additional clerical duties as assigned. EDUCATION/EXPERIENCE: * High school diploma or GED equivalent is required. * Previous cardiology experience in a medical practice or hospital setting is preferred. * Able to multi-task and complete tasks in a timely manner. * Excellent communication skills. Additional Information * Organization: Henry Ford Health St. John Hospital * Shift: Day Job * Union Code: Not Applicable

Schedule: Monday-Friday, Full Time * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Additional Information * Organization: Henry Ford Providence Hospitals * Shift: Day Job * Union Code: Not Applicable

Shift: Days 8:30 AM- 5:00 PM. No weekends. Experienced front desk for busy orthopedic clinic with 3 locations- Farmington Hills, Novi, and Livonia. GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Information * Organization: Henry Ford Providence Hospitals * Shift: Day Job * Union Code: Not Applicable

Office Operations Assistant - Cardiology Full Time Benefits Eligible Shift: Full Time - 40 Hours - Day Shift, Monday-Friday (start time are 7:45A-8:45A rotating) No weekends or holidays. Main locations are Farmington Hills and Novi with occasional travel to Dearborn. General Summary: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.| Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.| Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.| Provides general office and clerical support to assigned area. Education/Experience Requirements: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Information * Organization: Henry Ford Providence Hospitals * Shift: Day Job * Union Code: Not Applicable

Office Operations Assistant - Cardiology Full Time Benefits Eligible Shift: Full Time - 40 Hours - Day Shift, Monday-Friday (start time are 7:45A-8:45A rotating) No weekends or holidays. Main locations are Farmington Hills and Novi with occasional travel to Dearborn. General Summary: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.| Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.| Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.| Provides general office and clerical support to assigned area. Education/Experience Requirements: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Information * Organization: Henry Ford Providence Hospitals * Shift: Day Job * Union Code: Not Applicable