Hotel Operation Manager jobs at Heritage Hotel Group

Club Pilates Nob Hill Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and continues to expand internationally. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit ******************* POSITION: The purpose of the General Manager is to manage the studio overall. The primary focus is directing sales representatives with new membership sales by bringing new members to the studio and booking them into Intro classes. The General Manager also has the role of creating a positive welcoming environment, overseeing studio cleanliness/maintenance & retaining current members. Pilates fitness knowledge or background is preferred but not required. The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. REQUIREMENTS: STRONG leadership qualities - this includes personal drive, initiative & organizational skills Strong ability to confidently sell to clients Comfort working with budgets, payroll, revenue and forecasting Effective critical thinking and problem solving skills Successful time management 2+ years of retail/service sales or fitness sales experience Excellent communication and strong customer service skills Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training Solid writing and grammar skills Ability to learn and use the Club Ready software system Social media savvy and knowledge of site maintenance and relevant postings Ability to take quality photographs Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Highly organized, proficient in data management Must be able to work under pressure and meet tight deadlines Professional, punctual, reliable and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co-workers, clients and the general public Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices Must have proficient computer skills Daily and/or occasional travel may be required Career commitment - no outside professional/educational pursuits while holding this position PREFERRED REQUIREMENTS: AED/CPR Certified Associate's Degree or higher education degree RESPONSIBILITIES: Execute sales process of lead generation, follow up, and close Ability to create monthly planning for sales goals and team focus Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain a high level of personal sales production Assumes responsibility for developing selling skills Mentor, encourage and motivate sales representatives to meet sales goals Book quality appointments to achieve monthly sales quota Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Create and maintain the work schedule for sales representatives Flexibility to be the front desk first responder - cover shifts and vacancies from sales representatives Coordinate disciplinary actions of employees with Director Provide weekly data reports Attend & participate in the weekly coaching/training appointments from corporate Maintain & schedule all studio social media postings Take frequent photographs of members and studio activities Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Oversee and maintain the cleanliness and organization of the studio Other duties as assigned COMPENSATION & PERKS: This position offers a very competitive hourly wage; based on experience. Additional bonuses can be earned for achieving studio goals. Commission paid on sales. Opportunity for bonus based on performance. Free Pilates classes. Opportunities for growth within the studios including additional sales and management positions. Job Type: Full-time Work Location: On-Site Pay: From $18-$24/hr Expected hours: 35 hours per week Benefits: 401(k) matching Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Shift: Evening shift Morning shift Application Question(s): How many years of Sales experience do you have? Education: Associate (Required) Experience: Sales: 2 years (Required) Supervising: 1 year (Required) Customer Service: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Are you ready to be part of the action? At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and passionate about customer service. Learn and sharpen your business skills as a manager for Domino's Pizza by staffing your store, managing costs, and developing your team members all while in a fun and energetic environment! Looking for candidates with; Positive Attitude Self Motivated Customer Service Oriented Willingness to Learn and Excel Job Benefits 401k with Company match Company Paid Life Insurance Plan Company Paid Short Term Disability Plan, which includes up to 12 weeks of Maternity leave with pay. Group Health Plan Group Dental Plan Flexible Schedules Paid Training with Potential Bonus Earnings Competitive Wages Career Advancement Opportunities, 95% of Domino's Owners began as delivery drivers! Meal Discounts REQUIREMENTS Valid Driver's license with a safe driving record Must be at least 18 years old Willingness to work in other stores throughout our local franchise as part of the training process. We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing the best pizza experience anywhere. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis. Our company is truly fortunate, as we have some of the industry's best as part of our team. Domino's has always provided an exceptional opportunity for growth-this remains the backbone of our long term success. Whether you aspire to be an owner yourself or wish to advance into a management position, we are here to help you reach your goals. Gladly giving Free Kindness with Every Order!

Are you ready to be part of the action? At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and passionate about customer service. Learn and sharpen your business skills as a manager for Domino's Pizza by staffing your store, managing costs, and developing your team members all while in a fun and energetic environment! Looking for candidates with; Positive Attitude Self Motivated Customer Service Oriented Willingness to Learn and Excel Job Benefits 401k with Company match Company Paid Life Insurance Plan Company Paid Short Term Disability Plan, which includes up to 12 weeks of Maternity leave with pay. Group Health Plan Group Dental Plan Flexible Schedules Paid Training with Potential Bonus Earnings Competitive Wages Career Advancement Opportunities, 95% of Domino's Owners began as delivery drivers! Meal Discounts REQUIREMENTS Valid Driver's license with a safe driving record Must be at least 18 years old Willingness to work in other stores throughout our local franchise as part of the training process. We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing the best pizza experience anywhere. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis. Our company is truly fortunate, as we have some of the industry's best as part of our team. Domino's has always provided an exceptional opportunity for growth-this remains the backbone of our long term success. Whether you aspire to be an owner yourself or wish to advance into a management position, we are here to help you reach your goals. Gladly giving Free Kindness with Every Order!

Job Description Greenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance at The Hyatt Regency Atlanta Perimeter, Brookhaven, GA The pay range is $18.00 to $20.00 for this position, based on experience and qualifications. GENERAL PURPOSE Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers. ESSENTIAL DUTIES AND RESPONSIBILITIES Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel and its equipment. Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation. Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise. Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use. Cuts room keys on automatic key cutter, repairs and/or changes room locks for the security of hotel and guests. Adjusts and repairs electronic problems on hotel equipment, including televisions. Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees. Maintains a friendly, cheerful and courteous manner at all times. All other duties as assigned, requested or deemed necessary by management. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. SUPPORTIVE FUNCTIONS Removes snow and scoops sidewalks and driveways as weather dictates for safety of guests. Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment. Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings. Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Assist other departments as directed PHYSICAL REQUIREMENTS Physical Activity/Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying(# lbs) Frequent - up to 50 lbs. Travel Occasional JOB QUALIFICATIONS Knowledge, Skills and Abilities Must have basic working knowledge in the following areas: general plumbing refrigeration air conditioning electrical systems boilers bathroom fixtures and tiling painting - prep to finish basic carpentry groundskeeping Must have vision to read written communiques, LED read-outs, meters, and computer screens. Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools. Must have upper body strength to lift 75lbs. throughout an 8 hour shift. Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs. Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. Education/Formal Training/Certifications High school education or equivalent preferred Experience A minimum of 6 months successful experience in equal or similar position. Materials / Equipment Used Basic hand (hammer, screwdriver, pliers) and power (electric drill, saw, solder) tools. Painting equipment, key cutting machine, groundskeeping equipment and snow removal equipment, two way radio and iPod The salary range for this position starts at $18 per hour based on experience and skill level. Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) with company match Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

About Us Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Essential Duties and Responsibilities •Direct the day-to-day operations of Savor restaurant, Perimeter Provisions and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations. •Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. •Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). •Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. •Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects. •Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market. •Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. •Comply with attendance rules and be available to work on a regular basis. •Perform any other job-related duties as assigned. Qualifications and Skills Education and Experience •Minimum two years of post-high school education. •Two+ years of full employment in a related position. •Hotel experience preferred. Knowledge, Skills and Abilities •Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. •Supervision, management, and communication skills are required. •Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures. •Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. •Leadership skills to motivate and develop staff and to ensure accomplishment of goals. •Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. •Ability to work effectively under time constraints and deadlines. •Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description The Overnight Operations Manager oversees all resort operations during the overnight shift, ensuring a seamless guest experience and smooth transition between day and night teams. This position combines night audit responsibilities with supervisory oversight of front-line departments after hours, including Front Desk, Security, and Housekeeping. The ideal candidate is detail-oriented, self-motivated, and confident making independent decisions while maintaining the resort's standards of service, safety, and professionalism. Key Responsibilities • Serve as the manager on duty overnight, handling guest requests, concerns, and emergencies with professionalism and urgency. • Oversee front desk operations, including check-ins, check-outs, and room assignments. • Monitor resort facilities to ensure cleanliness, safety, and readiness for the following day's operations. • Coordinate with overnight housekeeping and security to address maintenance or safety issues promptly. • Complete the night audit process: balance daily transactions, reconcile accounts, and generate required financial and occupancy reports. • Review and verify postings, room charges, and folios for accuracy. • Supervise overnight staff, providing directions, coaching, and support as needed. • Conduct nightly property walkthroughs of public spaces and back-of-house areas. • Uphold and enforce resort policies, safety standards, and emergency procedures. Responsible for obtaining coverage of the front desk when callouts cause staffing shortage, including reporting to work when not scheduled if unable to locate sufficient coverage. Qualifications • Experience: Minimum 2 years in front office or night audit roles; prior supervisory experience in hospitality strongly preferred. • Skills: Strong leadership, communication, and problem-solving abilities; high level of integrity, confidentiality, and professionalism. • Technical: Proficiency with property management systems (e.g., Opera, Maestro, or similar) and Microsoft Office Suite; basic accounting or audit knowledge a plus. • Schedule: Must be available to work overnight hours, weekends, and holidays as required. Physical Requirements • Must be able to stand and walk for extended periods of time (up to 8 hours per shift). • Ability to lift, carry, push, and pull up to 50 pounds occasionally (such as luggage, supplies, or equipment). • Frequent bending, kneeling, reaching, and twisting as job duties require. • Must be able to use hands and fingers to operate computer keyboards, phones, and other office or front desk equipment. • Ability to visually inspect property areas, including guest rooms, public spaces, and back-of-house areas, during property walk-throughs. • Must be able to communicate clearly and effectively, both verbally and in writing. • Requires alertness and mobility throughout the property during overnight hours. • Must be able to work in both indoor and outdoor environments, occasionally exposed to varying weather conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Working Conditions • This position primarily operates overnight and requires flexibility to work weekends, holidays, and special events as business levels demand. • Work is performed in a hotel and office environment, with regular movement throughout guest areas, public spaces, and back-of-house facilities. • The noise level in the work environment is generally moderate, though occasional exposure to higher noise levels may occur during events or maintenance activities. • May occasionally be required to perform or assist with physical tasks, such as moving equipment, restocking supplies, or responding to operational needs during the night shift. • Exposure to varying indoors and outdoor temperatures may occur during property inspections or emergency response situations. • Overnight team members may work independently for portions of the shift and must remain alert and responsive to guest and property needs at all times Schedule: Overnight Shift (typically 11:00 p.m. - 7:00 a.m.)

We are currently looking for an experienced maintenance technician that is reliable and hard working. Our ideal candidate has experience maintaining property equipment and is equipped to handle routine maintenance throughout the hotel. These tasks will include but are not limited to: painting, carpet/floor cleaning, caulking, cleaning etc. This position is responsible for supervising the activities of the hotel maintenance department while assisting with the repair and maintenance of the hotel. Looking to hire ASAP. Other key duties include: Drive shuttle to/from airport and rental. (Valid and good standing drivers license is required) Tips included Ensure the interior and exterior of the hotel is well maintained Perform minor adjustments on HVAC systems, room furniture, fixtures and other items in the hotel Supervise the preventative maintenance program Report major repair needs to the General Manager Assist in setup/cleanup of meeting rooms Assist in other areas of the hotel as needed Schedule: 8 hour shift Holidays Weekends as needed

Job DescriptionWe are currently looking for an experienced maintenance technician that is reliable and hard working. Our ideal candidate has experience maintaining property equipment and is equipped to handle routine maintenance throughout the hotel. These tasks will include but are not limited to: painting, carpet/floor cleaning, caulking, cleaning etc. This position is responsible for supervising the activities of the hotel maintenance department while assisting with the repair and maintenance of the hotel. Looking to hire ASAP. Other key duties include: Drive shuttle to/from airport and rental. (Valid and good standing drivers license is required) Tips included Ensure the interior and exterior of the hotel is well maintained Perform minor adjustments on HVAC systems, room furniture, fixtures and other items in the hotel Supervise the preventative maintenance program Report major repair needs to the General Manager Assist in setup/cleanup of meeting rooms Assist in other areas of the hotel as needed Schedule: 8 hour shift Holidays Weekends as needed

Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Recess Savannah, GA Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel. The ideal candidate must have Luxury / Lifestyle experience. Responsibilities Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts. Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance. Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets) Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.OI.D.s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain, develop and monitor the effectiveness of the Lobby Ambassador program Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel's budget process as required. Oversee and assist in the Highgate Hotel's monthly forecast process as required Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards. Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees. On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast. Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended. Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. In conjunction with the Director of Sales, conduct daily WBR meeting. Qualifications At least 6 years progressive experience in a hotel or a related field Bachelor's Degree preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Recess Savannah, GA Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel. The ideal candidate must have Luxury / Lifestyle experience. Responsibilities * Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. * Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads. * Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts. * Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance. * Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets) * Meet all financial review dates and corporate directed programs in a timely fashion. * Hold a monthly financial review with all department managers, M.OI.D.s and available supervisors. * Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. * Develop managers for future advancement through competency training and corporate sponsored training programs. * Participate in required M.O.D. coverage as scheduled. * Maintain, develop and monitor the effectiveness of the Lobby Ambassador program * Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and assist in the Highgate Hotel's budget process as required. * Oversee and assist in the Highgate Hotel's monthly forecast process as required * Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards. * Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP * Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol. * Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. * Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM * Ensure complete processing of invoices daily by using the A/P process. * Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. * Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. * Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees. * On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast. * Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. * Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended. * Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff. * Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps. * Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager. * Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. * Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. * Be in the public areas during peak times, greeting guests and offering assistance as needed. * Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. * Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. * Complete required corporate training modules, and become certified to train those as required. * Ensure that all scheduled meetings take place on the property. * In conjunction with the Director of Sales, conduct daily WBR meeting. Qualifications * At least 6 years progressive experience in a hotel or a related field * Bachelor's Degree preferred. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. * Perform other duties as requested by management.

As the Hotel Operations Manager at Jekyll Ocean Club Resort, you helping to manage a luxurious, 40 Ocean Front Suite, boutique style resort. The Jekyll Ocean Club Resort is a Four Diamond Resort with Five Star Expectations. The Hotel Operations Manager is a key member of the leadership team, responsible for overseeing daily operations to ensure seamless guest experiences and efficient departmental performance. This individual partners closely with the Director of Rooms, department heads, and team members to uphold service excellence, operational standards, and team engagement across the property. THE JOB * Lead and support operational departments including Rooms, Front Office, Housekeeping, and Food & Beverage outlets as assigned. * Ensure consistent delivery of Forbes-style service standards and Noble House brand values. * Partner with HR and leadership teams on recruiting, onboarding, and training to foster a culture of growth, inclusion, and accountability. * Collaborate with Sales, Events, and Culinary teams to ensure smooth execution of group and leisure business. * Monitor financial performance, labor management, and departmental budgets to maximize profitability. * Drive guest satisfaction by anticipating needs, resolving challenges, and championing service recovery. * Act as Manager on Duty (MOD) to ensure leadership presence, responsiveness, and operational oversight. * Support continuous improvement initiatives related to safety, service innovation, and employee engagement. THE BENEFITS: In return, you are rewarded with a competitive compensation package, including: * Competitive pay * Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too! * 401k plan with employer matching after 1 year * Complimentary meals * Paid time off and holidays * Free Jekyll Island annual parking pass * Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family * Career growth opportunities * On-Demand Pay - Your Pay before Payday OUR CULTURE The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players. OUR VALUES A primary focus for Noble House is to impart our core values to each and every team member. These include: * Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help. Requirements * Must have exceptional interpersonal skills to provide our guest with an exceptional experience. * Have experience in a similar size hotel: (159+ rooms). We look for candidates with full-service hotel experience, preferable in an upscale independent hotel. * Have a keen sense for hiring, training and coaching great people so they can provide top notch service to our guests. * Dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you! * Take ownership of your tasks and feedback from your manager so you can continue to grow.

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*

Restaurant Manager Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Benefits * Aggressive starting salaries * Quarterly Bonus * Paid PTO * 401k plan with 4% matching * Medical Dental Vision Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10518038"},"date Posted":"2025-11-06T18:48:06.132215+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1495 Cornerside Boulevard","address Locality":"Vienna","address Region":"VA","postal Code":"22182","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager

You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management. A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. Responsibilities include: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controllables * Utilizing effective communication and coaching skills Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus! Benefits Include: * Completive Weekly Pay * Employee Meals * Monthly Bonus - Earn up to 10% of Monthly Salary * Medical and Dental Insurance with Company contribution * Cell Phone Reimbursement This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise! ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10828803"},"date Posted":"2025-11-30T22:48:06.453081+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"160 Riverbend Dr","address Locality":"Charlottesville","address Region":"VA","postal Code":"22911","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager

You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management. A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. Responsibilities include: * Leading operational Excellence * Keen focus on 100% Guest Satisfaction * Understanding the importance of training and development of team members * Achieving financial goals such as sales projections and controllables * Utilizing effective communication and coaching skills Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus! Benefits Include: * Completive Weekly Pay * Employee Meals * Monthly Bonus - Earn up to 10% of Monthly Salary * Medical and Dental Insurance with Company contribution * Cell Phone Reimbursement This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise! ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10265183"},"date Posted":"2025-09-18T10:58:09.845980+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"305 Rivanna Plaza Ste 101","address Locality":"Charlottesville","address Region":"VA","postal Code":"22901","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager

Restaurant Manager Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Benefits * Aggressive starting salaries * Quarterly Bonus * Paid PTO * 401k plan with 4% matching * Medical Dental Vision Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10485396"},"date Posted":"2025-11-05T18:49:01.772346+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"7710 Telegraph Road","address Locality":"Alexandria","address Region":"VA","postal Code":"22315","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager

The Regional Maintenance Operations Manager supervises direct report technicians and maintains all Parkers facilities and equipment at the highest standards at the lowest operating cost. Ensure proper staffing, training, communication, and scheduling to effectively execute and implement plans and programs managing day to day workflow of the maintenance department. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsibilities: Provide adept leadership for maintenance that promotes an environment for employees to grow and succeed, while providing customer service to company standards to all store employees and customers Effectively create and execute corporate plans and programs to ensure all Parkers owned facilities are properly maintained, and effectively managing cost while not compromising quality of service or store appearance Set daily expectations and direct activities of maintenance technicians through effective scheduling and daily work order targets with the goal of maximizing productivity and thoughtfully leveraging expenses. Ensure proper staffing, training, and scheduling to effectively maintain all company facilities Complete quarterly assessments of all sites (to ensure appearance and equipment repair standards are met) and quarterly one on ones with direct report employees utilizing data from ServiceNow as a guide for performance (work order by technician, etcetera) Provide annual performance evaluations for all direct report employees, leveraging ServiceNow performance and Work Order closure rate Manage level of expectation for store standards of appearance and maintenance Provides day to day management of work order flow, technician effectiveness and weekly technician walk completion Utilizes contract service providers to manage technical inefficiencies taking into consideration cost, time, and quality Responsible for parts inventory management and van brand standards, identifying areas of opportunity to improve on support center and van build-too's Identifies process efficiencies and change management around technician analytics providing feedback for the technical trainer ensuring time is allotted for employee development Schedules and completes quarterly tech rides for employee assessments and development opportunities Completes a bi-annual night ride at all stores to ensure lighting and signage is meeting company expectations Responsible for maintenance and accountability of all maintenance vehicles Provide good customer service by communicating effectively with customers, store employees, peers, and others as necessary Effectively communicates pertinent information to staff and management teams; encourages open and honest communication Builds relationships with cross functional team members through integrity and respect Creates and environment for critical thinking Abides by company policies and procedures as established in the Employee Handbook Knowledge, Skills, and Abilities: Strong ethics, effective communication skills, and confidentiality Strong mechanical aptitude with basic knowledge of electronic equipment, schematics, carpentry, tile repair, plumbing, and painting. Excellent strategic planning, communication, and organization skills Maintain working knowledge in the areas of general construction, plumbing, heating, cooling, carpentry and electrical Proficient at identifying, analyzing, and solving problems Proficient in Microsoft Office products, ability to write reports and business correspondence Ability to write routine reports and maintain clear documentation. Decision making abilities. Ability to use multimeter or electrometer to help safely support troubleshooting efforts. Ability to work under minimal supervision. Ability to lead a team and train other technicians. Ability to troubleshoot highly complex mechanical/electrical problems. Strong interpersonal skills with the ability to communicate professionally with team members, store personnel, and customers. Self-starter and problem solver. EDUCATION AND REQUIREMENTS Required: High School Diploma or equivalent. Must have a minimum of five (5) years' experience, preferably in the field. EPA Section 608, Type I Certification, and/or state-specific credentials Must obtain and/or have a current state license in a specific field (i.e., HVAC, “A”, “B”, “C” or combination license, electrical; Master Electrician) Must maintain a current, valid, unrestricted driver's license with an insurable driving record and be able to go between stores without difficulty. Must be able to work a flexible schedule to include weekends, evenings, on-call and holidays Preferred: Experience in supervision, construction, project management, facilities management, or fuel management is preferred. Additional training at a trade-related school PHYSICAL REQUIREMENTS Able to carry or lift 100 lbs. or more, ascend/descend ladders, work outside, as well as general physical requirements to include but not limited to stooping, standing, and or walking for prolonged periods Frequently required to stand, walk, sit and reach with hands and arms Frequently climbs, balances, stoops, crawls, crouches, and kneels

Restaurant Manager Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Benefits * Aggressive starting salaries * Quarterly Bonus * Paid PTO * 401k plan with 4% matching * Medical Dental Vision Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10518050"},"date Posted":"2025-11-18T18:48:04.552957+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"23070 Oak Grove Road","address Locality":"Sterling","address Region":"VA","postal Code":"20166","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager

Restaurant Manager Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Benefits * Aggressive starting salaries * Quarterly Bonus * Paid PTO * 401k plan with 4% matching * Medical Dental Vision Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10304773"},"date Posted":"2025-11-16T08:48:03.110638+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"47010 Community Plz Ste 180","address Locality":"Sterling","address Region":"VA","postal Code":"20164","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Store Manager