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Hotel Manager jobs at Hersha Hospitality

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  • Resort Manager

    Hersha Hospitality Management LP 4.5company rating

    Hotel manager job at Hersha Hospitality

    Opportunity: Resort Manager The Palm Beach Marriott Singer Island Beach Resort and Spa is seeking an accomplished Resort Manager to help lead the day-to-day operations of this premier resort, ensuring exceptional guest service, operational excellence, and team engagement consistent with the brand standards. This role is ideal for an operational leader who thrives in a high-performing environment and excels at developing people, elevating service culture, and delivering strong financial results. Your Growth Path General Manager - Regional Director of Operations - Vice President of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team of department heads, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of resort management, including front office, housekeeping, and valet. Implement best practices to uphold quality and safety standards. Follow sustainability guidelines and practices. Community Engagement Establish strong relationships within the community. Act as a brand ambassador and maintain a positive public image. Strategic Planning Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred. Marriott branded experience is strongly preferred 3+ years as a Manager or similar leadership role in a full-service hotel, preferably a resort setting. Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $29k-55k yearly est. Auto-Apply 49d ago
  • Dunkin'/Baskin-Robbins Store Manager

    Dunkin 4.3company rating

    Carlton, MN jobs

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 3d ago
  • General Manager

    Sonic Drive-In 4.3company rating

    Orange, TX jobs

    Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $39k-49k yearly est. 3d ago
  • General Manager

    Sonic Drive-In 4.3company rating

    Hewitt, TX jobs

    Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $39k-49k yearly est. 3d ago
  • General Manager

    Sonic Drive-In 4.3company rating

    College Station, TX jobs

    Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $39k-49k yearly est. 3d ago
  • General Manager

    Penn Station East Coast Subs 4.5company rating

    Louisville, KY jobs

    Restaurant Manager Penn Station East Coast Subs is looking for Restaurant Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify! Penn Station is proud to provide competitive benefits and pay. The Restaurant Manager position is responsible for: Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all policies and procedures. Providing quality products and service in a clean and safe environment to each and every customer. Additional Requirements : Strong Customer service skills and a great attitude are required. Managers must be at least 21 years of age and possess all documents and permits required by state and federal law. Benefits: We are proud to provide competitive benefits and pay including: Flexible Schedules, Meal Discounts, and many others. Required qualifications: 21+ years or older Legally authorized to work in the United States
    $34k-41k yearly est. 1d ago
  • General Manager

    Penn Station East Coast Subs 4.5company rating

    Jeffersonville, IN jobs

    Restaurant Manager Penn Station East Coast Subs is looking for Restaurant Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify! Penn Station is proud to provide competitive benefits and pay. The Restaurant Manager position is responsible for: Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all policies and procedures. Providing quality products and service in a clean and safe environment to each and every customer. Additional Requirements : Strong Customer service skills and a great attitude are required. Managers must be at least 21 years of age and possess all documents and permits required by state and federal law. Benefits: We are proud to provide competitive benefits and pay including: Flexible Schedules, Meal Discounts, and many others. Required qualifications: 21+ years or older Legally authorized to work in the United States
    $36k-43k yearly est. 1d ago
  • General Manager

    Sonic Drive-In 4.3company rating

    Madisonville, TX jobs

    Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $39k-49k yearly est. 3d ago
  • General Manager

    Sonic Drive-In 4.3company rating

    Hempstead, TX jobs

    Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $39k-49k yearly est. 3d ago
  • General Manager South Central GA North East FL

    Domino's Pizza 4.3company rating

    Madison, FL jobs

    Job Details Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Job Descriptions * $800/weekly base salary * Benefits including Medical, Dental and Paid Vacation (subject to eligibility requirements) * Monthly Bonus based on Sales, Service, Profitability and Standards Compliance ARE YOU THE ONE FOR OUR TEAM? We are looking for experienced restaurant managers for our fast growing company. Are you looking for endless growth opportunities? Do you enjoy a high energy environment in which you have the opportunity to build your own team? Does the thought of mentoring and developing the managers and Domino's Franchisees of tomorrow excite you? Have you ever considered taking the path to being a Franchisee yourself? Then look no further we have got the job for YOU! (previous successful restaurant management experience may be considered for increased base salary) Our expectations of the General Manager role include: Recruiting, training and managing store employees Ensuring all operation standards are exceeded and that health and safety standards are upheld at all times Inventory control and food cost management Control labor costs as well as meet and exceed performance goals Review and complete all necessary paperwork in timely manner Excellent Customer Service and Service Recovery skills. Maintaining a fun and professional work environment General Manager Qualifications: Minimum of 1 years experience Outstanding interpersonal and communication skills (written and verbal) Outstanding motivational skills and positive attitude Strong leadership and problems solving skills Ability to empower team members Please apply to this job with your resume by hitting apply. xevrcyc JB.0.00.LN
    $800 weekly 2d ago
  • Store Manager

    Dunkin 4.3company rating

    Delton, MI jobs

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 3d ago
  • Assistant Manager

    Sonic Drive-In 4.3company rating

    Orange, TX jobs

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurants Assistant Manager include: Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. SONIC Drive-In Assistant Manager Requirements: Ability to work irregular hours, nights, weekends and holidays General knowledge and understanding of the restaurant industry or retail operations required Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional SONIC Drive-In Assistant Manager Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests! Professional individuals who value people and demonstrate respect for others! A team player willing to meet and exceed drive-in goals and objectives. Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $25k-31k yearly est. 3d ago
  • Assistant Manager

    Penn Station East Coast Subs 4.5company rating

    Louisville, KY jobs

    Penn Station East Coast Subs in Louisville, KY is looking for talented and driven individuals to fill the role of Assistant Manager in one of our many locations. We are located in Louisville, Bardstown, Radcliff, Shepherdsville, Elizabethtown, and Shelbyville Kentucky. If you believe that the people make the difference and you want to help your team and yourself grow, then we want to hear from you. We believe that quality is the key ingredient to a restaurants success, which is why we believe in Quality People, Quality Service, and Quality Food. Were a Fine Casual concept, meaning that we define the experience for our guest by providing the excellent service, high quality products, and attention to detail of Fine Dining while delivering the convenience, value, and flexibility found in Quick Casual concepts. Job Responsibilities: Provide excellent quality service, food, and leadership Lead a team towards a common goal with urgency and accuracy Develop and train a team to be successful Comply with all company policies and government regulations Write and manage schedules of employees while maintaining profitability goals Read and understand profit & loss (P&L) statements and how to manage costs Assist the General Manager in ensuring the success of the team, store, and company through excellent leadership, guest service, and execution of proper procedures Opportunities & Benefits Penn Station is currently seeking full-time salaried Assistant Managers Internal promotion is not only available, but preferred 75% of our General Managers were promoted from within. Paid vacation Medical, dental, and vision insurance available Closed for Easter, Thanksgiving, and Christmas Day Monthly bonus incentives based on reasonable metrics and are achievable Qualifications High School Diploma, GED, or equivalent Minimum of 1 year in a supervisory/management role (3+ preferred) Minimum of 1 year experience in a restaurant environment (3+ preferred) Must have excellent communication and conflict resolution skills Experience in developing teams is required Basic computer skills is required Required qualifications: Legally authorized to work in the United States 18 years or older
    $20k-26k yearly est. 1d ago
  • Assistant Manager

    Sonic Drive-In 4.3company rating

    College Station, TX jobs

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurants Assistant Manager include: Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. SONIC Drive-In Assistant Manager Requirements: Ability to work irregular hours, nights, weekends and holidays General knowledge and understanding of the restaurant industry or retail operations required Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional SONIC Drive-In Assistant Manager Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests! Professional individuals who value people and demonstrate respect for others! A team player willing to meet and exceed drive-in goals and objectives. Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $25k-31k yearly est. 3d ago
  • Assistant Manager

    Sonic Drive-In 4.3company rating

    Hewitt, TX jobs

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurants Assistant Manager include: Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. SONIC Drive-In Assistant Manager Requirements: Ability to work irregular hours, nights, weekends and holidays General knowledge and understanding of the restaurant industry or retail operations required Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional SONIC Drive-In Assistant Manager Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests! Professional individuals who value people and demonstrate respect for others! A team player willing to meet and exceed drive-in goals and objectives. Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $25k-31k yearly est. 3d ago
  • Assistant Manager

    Penn Station East Coast Subs 4.5company rating

    Jeffersonville, IN jobs

    Penn Station East Coast Subs in Louisville, KY is looking for talented and driven individuals to fill the role of Assistant Manager in one of our many locations. We are located in Louisville, Bardstown, Radcliff, Shepherdsville, Elizabethtown, and Shelbyville Kentucky. If you believe that the people make the difference and you want to help your team and yourself grow, then we want to hear from you. We believe that quality is the key ingredient to a restaurants success, which is why we believe in Quality People, Quality Service, and Quality Food. Were a Fine Casual concept, meaning that we define the experience for our guest by providing the excellent service, high quality products, and attention to detail of Fine Dining while delivering the convenience, value, and flexibility found in Quick Casual concepts. Job Responsibilities: Provide excellent quality service, food, and leadership Lead a team towards a common goal with urgency and accuracy Develop and train a team to be successful Comply with all company policies and government regulations Write and manage schedules of employees while maintaining profitability goals Read and understand profit & loss (P&L) statements and how to manage costs Assist the General Manager in ensuring the success of the team, store, and company through excellent leadership, guest service, and execution of proper procedures Opportunities & Benefits Penn Station is currently seeking full-time salaried Assistant Managers Internal promotion is not only available, but preferred 75% of our General Managers were promoted from within. Paid vacation Medical, dental, and vision insurance available Closed for Easter, Thanksgiving, and Christmas Day Monthly bonus incentives based on reasonable metrics and are achievable Qualifications High School Diploma, GED, or equivalent Minimum of 1 year in a supervisory/management role (3+ preferred) Minimum of 1 year experience in a restaurant environment (3+ preferred) Must have excellent communication and conflict resolution skills Experience in developing teams is required Basic computer skills is required Required qualifications: Legally authorized to work in the United States 18 years or older
    $24k-31k yearly est. 1d ago
  • Assistant Manager

    Sonic Drive-In 4.3company rating

    Madisonville, TX jobs

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurants Assistant Manager include: Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. SONIC Drive-In Assistant Manager Requirements: Ability to work irregular hours, nights, weekends and holidays General knowledge and understanding of the restaurant industry or retail operations required Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional SONIC Drive-In Assistant Manager Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests! Professional individuals who value people and demonstrate respect for others! A team player willing to meet and exceed drive-in goals and objectives. Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $25k-31k yearly est. 3d ago
  • Assistant Manager

    Sonic Drive-In 4.3company rating

    Hempstead, TX jobs

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurants Assistant Manager include: Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. SONIC Drive-In Assistant Manager Requirements: Ability to work irregular hours, nights, weekends and holidays General knowledge and understanding of the restaurant industry or retail operations required Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional SONIC Drive-In Assistant Manager Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests! Professional individuals who value people and demonstrate respect for others! A team player willing to meet and exceed drive-in goals and objectives. Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $25k-31k yearly est. 3d ago
  • Store Manager for Dunkin'/Baskin-Robbins

    Dunkin 4.3company rating

    Grand Lake, MN jobs

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 3d ago
  • Area Assistant General Manager

    Hersha Hospitality Management LP 4.5company rating

    Hotel manager job at Hersha Hospitality

    Opportunity: Area Assistant General Manager Supervise and manage hotel departments and oversee hotel operations as directed. Potential Career Path General Manager - Area General Manager -Regional Director of Operations Essential Job Functions Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests. Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance. Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax. Coordinate with corporate accounting department to oversee payroll functions. Oversee and ensure internal audit standards are met. Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. Monitor and maintain the front office systems and equipment to ensure optimum performance. Serve on the hotel's safety committee. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements Associate or Bachelor's degree preferred. Intermediate knowledge of overall hotel operations. Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $45k-65k yearly est. Auto-Apply 60d+ ago

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