Client Manager jobs at HMA Group

Job Summary: We are seeking a dynamic and motivated Territory Manager to join our team. The ideal candidate will be responsible for driving sales of Continuous Positive Airway Pressure (CPAP) equipment and Continuous Glucose Monitoring (CGM) systems within their assigned territory. This role involves working closely with healthcare providers and clinical support staff, to promote CPAP and CGM solutions and ensure they are effectively integrated into patient care. Key Responsibilities: Sales and business development. Develop and execute a strategic sales plan to achieve sales targets and expand market share for CPAP equipment and CGM systems within the assigned territory. Identify and engage potential new physician customers, industry stakeholders such as insurance carriers, and strategic alliances and advocates. Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business. Product Promotion and Education: Conduct product presentations and demonstrations to healthcare professionals, showcasing the benefits and features of CPAP equipment and CGM systems. Provide training and support to physicians and their staff on the use and benefits of CPAP equipment and CGM systems. Stay updated on industry trends, competitive products, and market conditions to effectively position our CPAP and CGM solutions and services. Territory Management: Manage and prioritize a territory to maximize sales opportunities and customer engagement. Monitor sales performance and provide regular reports on progress, challenges, and market insights. Coordinate with the internal team to ensure timely and accurate order fulfillment and customer service. Compliance and Documentation: Ensure all sales activities comply with company policies, industry regulations, and healthcare standards. Maintain accurate records of customer interactions, sales activities, and other relevant information in the company's CRM system. Qualifications: Bachelor's degree in Business, Marketing, Healthcare, or a related field, is preferred. Proven experience in sales, preferably in the medical device or healthcare industry. Strong understanding of CPAP equipment, Continuous Glucose Monitoring (CGM) systems, and related medical equipment is required. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage a sales territory effectively. Proficiency in Microsoft Office Suite and CRM software. Valid driver's license and willingness to travel within the assigned territory.

Job Summary: We are seeking a dynamic and motivated Territory Manager to join our team. The ideal candidate will be responsible for driving sales of Continuous Positive Airway Pressure (CPAP) equipment and Continuous Glucose Monitoring (CGM) systems within their assigned territory. This role involves working closely with healthcare providers and clinical support staff, to promote CPAP and CGM solutions and ensure they are effectively integrated into patient care. Key Responsibilities: Sales and business development. Develop and execute a strategic sales plan to achieve sales targets and expand market share for CPAP equipment and CGM systems within the assigned territory. Identify and engage potential new physician customers, industry stakeholders such as insurance carriers, and strategic alliances and advocates. Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business. Product Promotion and Education: Conduct product presentations and demonstrations to healthcare professionals, showcasing the benefits and features of CPAP equipment and CGM systems. Provide training and support to physicians and their staff on the use and benefits of CPAP equipment and CGM systems. Stay updated on industry trends, competitive products, and market conditions to effectively position our CPAP and CGM solutions and services. Territory Management: Manage and prioritize a territory to maximize sales opportunities and customer engagement. Monitor sales performance and provide regular reports on progress, challenges, and market insights. Coordinate with the internal team to ensure timely and accurate order fulfillment and customer service. Compliance and Documentation: Ensure all sales activities comply with company policies, industry regulations, and healthcare standards. Maintain accurate records of customer interactions, sales activities, and other relevant information in the company's CRM system. Qualifications: Bachelor's degree in Business, Marketing, Healthcare, or a related field, is preferred. Proven experience in sales, preferably in the medical device or healthcare industry. Strong understanding of CPAP equipment, Continuous Glucose Monitoring (CGM) systems, and related medical equipment is required. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage a sales territory effectively. Proficiency in Microsoft Office Suite and CRM software. Valid driver's license and willingness to travel within the assigned territory.

Job Summary: We are seeking a dynamic and motivated Territory Manager to join our team. The ideal candidate will be responsible for driving sales of Continuous Positive Airway Pressure (CPAP) equipment and Continuous Glucose Monitoring (CGM) systems within their assigned territory. This role involves working closely with healthcare providers and clinical support staff, to promote CPAP and CGM solutions and ensure they are effectively integrated into patient care. Key Responsibilities: Sales and business development. Develop and execute a strategic sales plan to achieve sales targets and expand market share for CPAP equipment and CGM systems within the assigned territory. Identify and engage potential new physician customers, industry stakeholders such as insurance carriers, and strategic alliances and advocates. Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business. Product Promotion and Education: Conduct product presentations and demonstrations to healthcare professionals, showcasing the benefits and features of CPAP equipment and CGM systems. Provide training and support to physicians and their staff on the use and benefits of CPAP equipment and CGM systems. Stay updated on industry trends, competitive products, and market conditions to effectively position our CPAP and CGM solutions and services. Territory Management: Manage and prioritize a territory to maximize sales opportunities and customer engagement. Monitor sales performance and provide regular reports on progress, challenges, and market insights. Coordinate with the internal team to ensure timely and accurate order fulfillment and customer service. Compliance and Documentation: Ensure all sales activities comply with company policies, industry regulations, and healthcare standards. Maintain accurate records of customer interactions, sales activities, and other relevant information in the company's CRM system. Qualifications: Bachelor's degree in Business, Marketing, Healthcare, or a related field, is preferred. Proven experience in sales, preferably in the medical device or healthcare industry. Strong understanding of CPAP equipment, Continuous Glucose Monitoring (CGM) systems, and related medical equipment is required. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage a sales territory effectively. Proficiency in Microsoft Office Suite and CRM software. Valid driver's license and willingness to travel within the assigned territory.

Job Summary: We are seeking a dynamic and motivated Territory Manager to join our team. The ideal candidate will be responsible for driving sales of Continuous Positive Airway Pressure (CPAP) equipment and Continuous Glucose Monitoring (CGM) systems within their assigned territory. This role involves working closely with healthcare providers and clinical support staff, to promote CPAP and CGM solutions and ensure they are effectively integrated into patient care. Key Responsibilities: Sales and business development. Develop and execute a strategic sales plan to achieve sales targets and expand market share for CPAP equipment and CGM systems within the assigned territory. Identify and engage potential new physician customers, industry stakeholders such as insurance carriers, and strategic alliances and advocates. Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business. Product Promotion and Education: Conduct product presentations and demonstrations to healthcare professionals, showcasing the benefits and features of CPAP equipment and CGM systems. Provide training and support to physicians and their staff on the use and benefits of CPAP equipment and CGM systems. Stay updated on industry trends, competitive products, and market conditions to effectively position our CPAP and CGM solutions and services. Territory Management: Manage and prioritize a territory to maximize sales opportunities and customer engagement. Monitor sales performance and provide regular reports on progress, challenges, and market insights. Coordinate with the internal team to ensure timely and accurate order fulfillment and customer service. Compliance and Documentation: Ensure all sales activities comply with company policies, industry regulations, and healthcare standards. Maintain accurate records of customer interactions, sales activities, and other relevant information in the company's CRM system. Qualifications: Bachelor's degree in Business, Marketing, Healthcare, or a related field, is preferred. Proven experience in sales, preferably in the medical device or healthcare industry. Strong understanding of CPAP equipment, Continuous Glucose Monitoring (CGM) systems, and related medical equipment is required. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage a sales territory effectively. Proficiency in Microsoft Office Suite and CRM software. Valid driver's license and willingness to travel within the assigned territory.

The National Account Sales Manager (NASM) will lead Bioworld's growth within the Home Division, focusing on national retail accounts. This role emphasizes expanding sales of home, lifestyle, and select accessory products, developing long-term partnerships, and establishing Bioworld as a preferred supplier to major retailers. The NASM will drive sales performance, identify new business opportunities, and implement programs that balance sell-in success with strong sell-thru performance. This role partners cross-functionally with design, product development, and marketing teams to deliver customized solutions that meet the needs of national retailers. Qualifications Identify, pursue, and secure new business opportunities within the convenience store channel, starting with large-format retailers. Build and grow long-term strategic partnerships by understanding customer needs, shopper behavior, and market opportunities. Conduct market and store-level research (e.g., planogram analysis, display opportunities, shopper flow) to build recommendations for placement and assortment. Develop and present customized sales programs including visual merchandising concepts (shelf layouts, freestanding displays, entrance fixtures). Collaborate closely with internal design and merchandising teams to align customer feedback with market trends and product innovation. Manage the sales pipeline, forecasts, and reporting for assigned accounts; ensure alignment with company financial targets. Represent Bioworld at customer meetings, trade shows, and industry events. Maintain a strong understanding of competitive landscape, price points, and consumer trends in the convenience channel. Job Essential 3-5 years of direct sales experience in home goods or consumer goods, preferably with national retail accounts. Proven expertise in developing strategic retail programs with measurable sell-through results. Possess strong customer relationship management skills and the ability to sell to all levels of retail organizations. Demonstrate knowledge of retail merchandising, planograms, and display strategies. Exhibit strong presentation, verbal, and written communication skills. Be able to manage multiple projects independently while collaborating across teams. Be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook). Show adaptability, critical thinking, and problem-solving skills in a fast-paced environment. Have a passion for retail, consumer behavior, and trend-driven product.

Are you a results-driven sales professional with a passion for building lasting relationships? Join our team at AWIP as a Territory Sales Manager and take charge of driving growth in the Commercial Industrial (C&I) market across the Dallas region. Essential Functions Grow sales in the assigned territory in accordance with assigned sales targets. Maintain existing customer relationships and develop new customer relationships through face-to-face visits; customer service efforts, and phone and e-mail conversations. Visit customer job sites to support sales and customer service activities. Ensure excellence and professionalism in customer interactions. Be a subject matter expert on all products that AWIP manufactures and distributes. Prepare and deliver product presentations to contractors, architects, and engineers. Read construction blueprints, drawings, plans, and specifications and prepare estimates. Create detailed job site visit reports including pictures, descriptions of products being installed, and job site environment, and report current or possible future issues with the products. Plan, prioritize, and organize travel to different areas of the assigned territory to facilitate sales and customer service. Perform jobsite inspections and jobsite visits to support warranty and customer service requirements. Coordinate with AWIP field services to ensure accurate and complete repair and warranty service. Prepare reports as directed by the National Sales Manager. Perform other job duties as assigned. Knowledge, Skills, and Abilities Written & Verbal Communication Skills Interpersonal Skills Collaboration Skills Negotiation & Persuasion Skills Research, Strategy & Business Development Skills Business Intelligence Skills Education and Experience Minimum of a bachelor's degree or equivalent sales/industry experience. 5 years of experience in direct sales of construction or architectural products. Experience in reading construction drawings and specifications. Demonstrated aptitude will be considered in lieu of experience. Computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook. Additional Qualifications Must possess creditworthiness and a major credit card with a sufficient limit to maintain monthly travel expenses until reimbursed by the company. Physical Requirements Visual acuity and ability to discern color and texture. Ability to use a computer, keyboard, and presentation media effectively. Ability to stand, sit, walk, and reach with arms and hands. Ability to lift approximately 25 pounds. Ability to interact effectively with clients, vendors, employees, and other individuals. Ability to function effectively with moderate to high levels of stress in a demanding and dynamic environment. Employees must be able to concentrate for extended periods and consistently produce organized thoughts and execute sound judgment. Frequent travel by automobile, airplane, and other modes of public transportation are required. Benefits of Working with Us: We offer a professional but family-oriented culture. Our benefits package is comprehensive, including medical (80% of plan premiums covered) dental, and vision with no waiting period to enroll! 401k with up to 4% matching, life, and AD&D insurance, disability insurance, shopping discount program, employee assistance program, and Quarterly Bonus Program for all employees! AWIP is a drug-free workplace. This is a safety-sensitive position.

ABM is hiring a Manager of Client Experience for Commercial Real Estate to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCE role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCE role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities. S&M Pay Transparency/Benefits: Compensation: $115,000 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff & Management Responsibilities: Serve as the compliance and governance facilitator for ABM services ensuring quality assurance, standardized processes, business process improvement programs, metrics, innovations, outcomes are met for ABM's multi-location CRE clients Partner and build relationships with key ABM Operations and Strategic Account Management stakeholders to ensure high levels of client satisfaction, positive client experiences laying the foundation for continued growth and partnerships. Administer the processes in place and execute system-wide changes as required by client requests, SOWs, client complaints, and KPI's resulting from internal and external audits. Identify and complete validation activities associated with strategic client compliance, strategic client governance and operational excellence at the point of service. Utilize ABM systems and processes to engage clients and solicit feedback on quality and delivery of services Conduct Client Business Reviews reporting on metrics and outcomes as directed by the VPCE or DCE and on behalf of the Client Ensure all standardization programs have been set and are being utilized Drive above contract services (TAG) and cross selling (“solve one more”) Coordinate all billing and accounting requirements relative to the Client, and in conjunction with ABM's standards Review and approve monthly contractual billing Monitors the accounts receivable activity of the account ensuring accuracy and timeliness Partner with ABM field operations to mitigate and resolve client issues Proactively identify innovation opportunities to improve operational efficiency/service delivery Contribute to the development and execution of account-based playbooks Ensure proactive service delivery through predictive analytics driven by internal and external systems that produce leading/lagging indicators of performance Liaise between ABM field Operations and ABM Clients to ensure compliance, KPIs, outcomes and standards are being met Requirements: Bachelor's Degree and/or equivalent work experience. 4+ years of experience in supporting/overseeing multiple client relationships Experience with enterprise software solutions, CRM, and large, complex organizations Ability to engage clients and lead/support client business reviews, client presentations and client retention initiatives Ability to build relationships with key stakeholders to ensure high levels of satisfaction and lay the foundation for continued growth and partnership. Demonstrate a professional and adaptable demeanor with internal and external clients Excellent verbal, written communication skills, and interpersonal skills with the ability to engage at all levels of the organization Exhibit high energy level & demonstrate ability to work as a valuable contributor to the team Must be a highly motivated candidate with the ability to work independently in a highly fluid environment Willingness to stay well-informed of market trends, regulations, and best practice specifically in the CRE space General understanding of accounts receivable processes, profit and loss statements, and general knowledge of financials Must be able to work with Microsoft suite of products such as PowerPoint, PBI, Excel, Outlook, Word, Teams, and OneNote Proven ability to collaborate in a dynamic diverse environment

**ABM** is hiring a **Manager of Client Experience for Commercial Real Estate** to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCE role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCE role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities. **S&M Pay Transparency/Benefits:** **Compensation:** _$115,000 annual salary (US Dollars)_ The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program **Benefits:** _ABM offers a comprehensive benefits package. For information about ABM's benefits, visit_ ABM 2025 Employee Benefits | Staff & Management (************************************************************************************************************************ **Responsibilities:** + Serve as the compliance and governance facilitator for ABM services ensuring quality assurance, standardized processes, business process improvement programs, metrics, innovations, outcomes are met for ABM's multi-location CRE clients + Partner and build relationships with key ABM Operations and Strategic Account Management stakeholders to ensure high levels of client satisfaction, positive client experiences laying the foundation for continued growth and partnerships. + Administer the processes in place and execute system-wide changes as required by client requests, SOWs, client complaints, and KPI's resulting from internal and external audits. + Identify and complete validation activities associated with strategic client compliance, strategic client governance and operational excellence at the point of service. + Utilize ABM systems and processes to engage clients and solicit feedback on quality and delivery of services + Conduct Client Business Reviews reporting on metrics and outcomes as directed by the VPCE or DCE and on behalf of the Client + Ensure all standardization programs have been set and are being utilized + Drive above contract services (TAG) and cross selling ("solve one more") + Coordinate all billing and accounting requirements relative to the Client, and in conjunction with ABM's standards + Review and approve monthly contractual billing + Monitors the accounts receivable activity of the account ensuring accuracy and timeliness + Partner with ABM field operations to mitigate and resolve client issues + Proactively identify innovation opportunities to improve operational efficiency/service delivery + Contribute to the development and execution of account-based playbooks + Ensure proactive service delivery through predictive analytics driven by internal and external systems that produce leading/lagging indicators of performance + Liaise between ABM field Operations and ABM Clients to ensure compliance, KPIs, outcomes and standards are being met **Requirements:** + Bachelor's Degree and/or equivalent work experience. + 4+ years of experience in supporting/overseeing multiple client relationships + Experience with enterprise software solutions, CRM, and large, complex organizations + Ability to engage clients and lead/support client business reviews, client presentations and client retention initiatives + Ability to build relationships with key stakeholders to ensure high levels of satisfaction and lay the foundation for continued growth and partnership. + Demonstrate a professional and adaptable demeanor with internal and external clients + Excellent verbal, written communication skills, and interpersonal skills with the ability to engage at all levels of the organization + Exhibit high energy level & demonstrate ability to work as a valuable contributor to the team + Must be a highly motivated candidate with the ability to work independently in a highly fluid environment + Willingness to stay well-informed of market trends, regulations, and best practice specifically in the CRE space + General understanding of accounts receivable processes, profit and loss statements, and general knowledge of financials + Must be able to work with Microsoft suite of products such as PowerPoint, PBI, Excel, Outlook, Word, Teams, and OneNote + Proven ability to collaborate in a dynamic diverse environment REQNUMBER: 138783 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM is hiring a Manager of Client Experience for Commercial Real Estate to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCE role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCE role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities.

About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in the US EXCEPT Alaska, Boulder Metro, California, Chicago Metro, Connecticut, Denver Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers' decision-makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform's capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Solutions-oriented with strong problem-solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor's degree from a 4-year institution This role requires up to 25% travel An ideal candidate also has: Has strong bias for action, the ability to think big, with insistence on high standards Has experience serving and supporting large-scale business solutions at Fortune 500 companies Thrives in an unstructured, fast-paced, and change-heavy environment

ABM is hiring a Manager of Client Experience for Commercial Real Estate to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCE role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCE role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities.

ABM is hiring a Manager of Client Experience for Commercial Real Estate to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCE role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCE role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities. S&M Pay Transparency/Benefits: Compensation: $115,000 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff & Management Responsibilities: Serve as the compliance and governance facilitator for ABM services ensuring quality assurance, standardized processes, business process improvement programs, metrics, innovations, outcomes are met for ABM's multi-location CRE clients Partner and build relationships with key ABM Operations and Strategic Account Management stakeholders to ensure high levels of client satisfaction, positive client experiences laying the foundation for continued growth and partnerships. Administer the processes in place and execute system-wide changes as required by client requests, SOWs, client complaints, and KPI's resulting from internal and external audits. Identify and complete validation activities associated with strategic client compliance, strategic client governance and operational excellence at the point of service. Utilize ABM systems and processes to engage clients and solicit feedback on quality and delivery of services Conduct Client Business Reviews reporting on metrics and outcomes as directed by the VPCE or DCE and on behalf of the Client Ensure all standardization programs have been set and are being utilized Drive above contract services (TAG) and cross selling (“solve one more”) Coordinate all billing and accounting requirements relative to the Client, and in conjunction with ABM's standards Review and approve monthly contractual billing Monitors the accounts receivable activity of the account ensuring accuracy and timeliness Partner with ABM field operations to mitigate and resolve client issues Proactively identify innovation opportunities to improve operational efficiency/service delivery Contribute to the development and execution of account-based playbooks Ensure proactive service delivery through predictive analytics driven by internal and external systems that produce leading/lagging indicators of performance Liaise between ABM field Operations and ABM Clients to ensure compliance, KPIs, outcomes and standards are being met Requirements: Bachelor's Degree and/or equivalent work experience. 4+ years of experience in supporting/overseeing multiple client relationships Experience with enterprise software solutions, CRM, and large, complex organizations Ability to engage clients and lead/support client business reviews, client presentations and client retention initiatives Ability to build relationships with key stakeholders to ensure high levels of satisfaction and lay the foundation for continued growth and partnership. Demonstrate a professional and adaptable demeanor with internal and external clients Excellent verbal, written communication skills, and interpersonal skills with the ability to engage at all levels of the organization Exhibit high energy level & demonstrate ability to work as a valuable contributor to the team Must be a highly motivated candidate with the ability to work independently in a highly fluid environment Willingness to stay well-informed of market trends, regulations, and best practice specifically in the CRE space General understanding of accounts receivable processes, profit and loss statements, and general knowledge of financials Must be able to work with Microsoft suite of products such as PowerPoint, PBI, Excel, Outlook, Word, Teams, and OneNote Proven ability to collaborate in a dynamic diverse environment

ABM is hiring a Manager of Client Experience for Commercial Real Estate to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCE role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCE role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities.

About Us: BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated firm, we combine deep domain expertise in the manufacturing environment with an approach that is built to serve the dynamic needs of our clients. Rooted in our distinct culture of Truly Human Leadership, we cultivate the leaders who will define tomorrow and partner with our clients in the food & beverage, life sciences, industrial, and advanced technology industries to build the future of manufacturing and technology. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Director, Client Development - Life Science About Us BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated AEC firm, we combine deep domain expertise in the manufacturing environment with an approach that is built to serve the dynamic needs of our clients. By virtue of our DNA and our roots in manufacturing technology, we think like our clients think. We have a Manufacturer's Mindset that is inherent to how we operate across every stage of the project lifecycle. We measure success by our achievement of our clients' commercial critical goals. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Role Summary As a Director, Client Development - Life Science, you will have the opportunity and responsibility for relationship development, project development, sales campaigns, and business planning for clients within the Life Science Markets. By applying sound judgment and facilitating robust cross-functional solutions you will lead clients through business case development, front end planning, and project development for manufacturing and distribution focused capital investments. In this role, you will be supported by a team of industry and project delivery experts who have experience converting our clients' capital spending initiatives into commercialized solutions. You will join our AEC team and partner with leaders, technical specialists, and subject matter experts to develop design-build and EPC projects. Success in this role is measured by your ability to win new business, expand existing relationships, deliver rewarding client experiences, and contribute to scaling our AEC business through market development, business development planning, client acquisition, and continually expanding our service and solution offerings. Responsibilities * Provide client, technical, and project delivery leadership in the development of capital projects for the Life Science markets. * Lead and collaborate on the development of front-end programming, planning, schematic design, and preconstruction of projects to be delivered as design-build or EPC solutions. * Develop and execute client development and design-build solutions to achieve business goals, focusing on both sourcing and building new client relationships as well as maintaining and expanding existing relationships. * Develop long-standing client relationships that are based on trust, technical and project delivery excellence, and a concierge level of client service and experience. * Expertise in client development, project development, and project delivery including client development, proposals, contracts, planning and zoning, real estate acquisition, manufacturing & distribution operations, development of project plans and strategies, and overall project budgets that can be executed to achieve the client's investment objectives. * Focus on overall project success and accomplishment of client objectives related to scope, schedule, budget, safety, quality, and operational performance. * Analyze and develop specialized technical solutions to meet the client's objectives for new and existing cGMP facilities. * Maintain a knowledge of industry standards, best practices, and regulatory requirements. * Mentor and provide guidance to other AEC professionals within the firm. * Client leadership includes assessing market, prospect, and client business trends, plans, and priorities; defining client goals and objectives; conditions of success; client communication; technical analysis; project development; presentation of project delivery approach to the client; and ongoing relationship development. * Lead and coordinate market and trend analysis; client and business development planning; account planning; pipeline analysis; forecasts; and account performance evaluation. * Communicate relevant information on targeted clients, contacts, and opportunities. * Lead and/or assist on client requests for proposals, targeted client pursuits, marketing campaigns, customer presentations, trade and industry networking events, interface with client representatives, and perform other duties as needed. * Make an impact day-to-day with your skills and expertise, while strengthening relationships with our clients and the Design Group team. Requirements * 15+ years of experience leading the development, design and construction of facilities, including programming, schematic design, design development, construction documents, permit acquisition, preconstruction, construction, and operations turn-over. * Leadership skills and experience with a drive to grow and expand local, regional clients and national clients. * The ability to structure and lead development of design, design-build, and EPC projects for cGMP manufacturing and distribution facilities. * An understanding of facility operational requirements, people and material flows, adjacency schemes, automation, environmental classifications, and an understanding of various industry regulatory requirements. * Demonstrated ability to anticipate future market trends, adapt to changing circumstances, and continuously seek ways to improve project outcomes and client experience. * Entrepreneurial drive with a passion for client relationship development, paired with a keen understanding of the client decision-making process. * Strong verbal and written communication skills, with the ability to deliver impactful presentations and build consensus across internal and external teams. * Ability to break down complex problems into manageable components, identify core issues, and develop innovative solutions. Skilled in prioritizing critical details and managing multiple relationships, opportunities, and projects concurrently. * A working knowledge of local, state, and federal building codes and requirements. * Experience in the development, design, and delivery of greenfield, brownfield, renovations & expansion type projects. * Excellent communication and interpersonal skills and client interaction abilities. * Our clients and projects are nationwide, travel is required to attend client meetings and presentations, site walk-throughs, facility assessments, operational reviews, construction reviews, client and company sponsored meetings. * BS or MS degree in a related Engineering discipline, Architecture, Construction Management, or related technical degree. The approximate pay range for this position is $150,000-$190,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. #LI-TT At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: Design Group

Birdseye's mission is to help make the world a safer place! We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world's largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you're wondering what the world will look like in 10 years - join our Team! About the opportunity: If you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10-years ahead, join our team today. As one of North America's fastest growing security solutions companies, you will be part of an energetic and ambitious team that takes pride in working together in a harmonious atmosphere. We are looking for positive individuals that can thrive in a fast paced environment. Our fast growing customer base from a variety of industries will provide you with a diverse set of experiences. Responsibilities: Customer Relationship Management Develop and maintain strong relationships with customers across North America. Act as the main point of contact for enterprise clients. Ensure high levels of customer satisfaction and address any client concerns. Travel and Client Visitation Frequent travel across North America to meet with clients and prospective customers. Conduct on-site visits to understand client needs and present solutions. Coordinate with internal teams to plan and execute client meetings. 3.Sales and Business Development Identify and pursue new business opportunities with existing and new clients Collaborate with the sales team to achieve targets and expand the customer base. Prepare and present proposals to enterprise clients. Experience and Expertise CCTV background is required and logistics is a plus. Utilize 10+ years of account management experience in serving enterprise clients. Apply knowledge and expertise in CCTV, access control, and live video monitoring. Leverage experience in the logistics and industrial sectors to understand and meet client requirements. Hybrid Work Model Balance time between office visits, customer sites, and working from home. Must be willing to travel to the US and across Canada. Utilize digital communication tools effectively for remote collaboration and client interaction. Educational and Professional Requirements Hold a University degree in a relevant field. Demonstrate strong communication and negotiation skills. Maintain up-to-date knowledge of industry trends and technological advancements. Strategic Account Planning Develop and implement strategic account plans to foster long-term business relationships. Regularly review account performance and adjust strategies as needed. Team Collaboration and Leadership Work closely with cross-functional teams to deliver comprehensive solutions to clients. Mentor and support junior team members in their professional development. Reporting and Analysis Provide regular reports on account status, market trends, and customer feedback. Analyze data to inform decision-making and strategy adjustments. Compliance and Ethical Standards Ensure all activities comply with legal and ethical standards. Stay informed about regulatory changes affecting the industry. This role requires a well-rounded individual who can effectively manage client relationships, drive sales, and adapt to a dynamic work environment. Experience in the relevant industries and strong interpersonal skills are key for success in this position. #LI-Hybrid

Job DescriptionSalary: Birdseyes mission is to help make the world a safer place! We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the worlds largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If youre wondering what the world will look like in 10 years - join our Team! About the opportunity: If you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10-years ahead, join our team today. As one of North America's fastest growing security solutions companies, you will be part of an energetic and ambitious team that takes pride in working together in a harmonious atmosphere. We are looking for positive individuals that can thrive in a fast paced environment. Our fast growing customer base from a variety of industries will provide you with a diverse set of experiences. Responsibilities: Customer Relationship Management Develop and maintain strong relationships with customers across North America. Act as the main point of contact for enterprise clients. Ensure high levels of customer satisfaction and address any client concerns. Travel and Client Visitation Frequent travel across North America to meet with clients and prospective customers. Conduct on-site visits to understand client needs and present solutions. Coordinate with internal teams to plan and execute client meetings. 3.Sales and Business Development Identify and pursue new business opportunities with existing and new clients Collaborate with the sales team to achieve targets and expand the customer base. Prepare and present proposals to enterprise clients. Experience and Expertise CCTV background is required and logistics is a plus. Utilize 10+ years of account management experience in serving enterprise clients. Apply knowledge and expertise in CCTV, access control, and live video monitoring. Leverage experience in the logistics and industrial sectors to understand and meet client requirements. Hybrid Work Model Balance time between office visits, customer sites, and working from home. Must be willing to travel to the US and across Canada. Utilize digital communication tools effectively for remote collaboration and client interaction. Educational and Professional Requirements Hold a University degree in a relevant field. Demonstrate strong communication and negotiation skills. Maintain up-to-date knowledge of industry trends and technological advancements. Strategic Account Planning Develop and implement strategic account plans to foster long-term business relationships. Regularly review account performance and adjust strategies as needed. Team Collaboration and Leadership Work closely with cross-functional teams to deliver comprehensive solutions to clients. Mentor and support junior team members in their professional development. Reporting and Analysis Provide regular reports on account status, market trends, and customer feedback. Analyze data to inform decision-making and strategy adjustments. Compliance and Ethical Standards Ensure all activities comply with legal and ethical standards. Stay informed about regulatory changes affecting the industry. This role requires a well-rounded individual who can effectively manage client relationships, drive sales, and adapt to a dynamic work environment. Experience in the relevant industries and strong interpersonal skills are key for success in this position. #LI-Hybrid

At SI Group, we aspire for all employees to live and work to their full potential. We foster a unique environment where each employee is empowered to create value for our business with a commitment to safety and compliance. We promote personal and professional success that aligns with productivity and extraordinary results. Become a Catalyst for Change and help ignite impossible. The Role: As the Senior Key Account Manager - Industrial Solutions, reporting to the Sr. Sales Director - Industrial Solutions, Americas, you will be responsible for generating sustained, profitable growth in the managed sales territory that includes key strategic accounts by managing and expanding sales at existing accounts and prospective accounts as applicable. Additionally, you will be responsible for managing the customer account interface to meet short and long-term profitability targets and maximized revenues based on excellent customer relations, clear understanding of market needs and how SI Group's products and solutions contribute, while providing input to a market driven strategy. How You Will Make an Impact: Interact with key strategic customers on a regular basis to establish and maintain relationships to achieve annual sales target in the managed sales territory. Achieve annual sales targets for the managed sales territory in terms of volume and material margin by working closely together with sales leader, product managers and SBU leader. Maximize face-time with existing and prospective customers, completing timely documentation of these interactions via SFDC that provides commercial, technical & marketing intelligence/guidance to SI Group colleagues. Facilitate and manage meetings between key stakeholders from customer and SI Group according to annual engagement plan. Update opportunity funnel and financial information in SFDC on a continuous basis. Call on multiple levels and functions of strategic account organizations including technical, commercial, manufacturing, senior management and procurement. Develop high degree of organizational and personal credibility and drive long-term mutually profitable partnerships. Lead the effort to continuously drive opportunities to create value for the customer by driving and aligning our capabilities to their needs. Maintain a formal customer benefit statement. Deep understanding of the global chemical marketplace and how raw material dynamics affect strategic customers, ability to leverage this knowledge to develop growth opportunities for existing and new products Facilitate customer specification approval and reviews and technical product presentations/awareness to customers in conjunctions with Technical Service Managers as needed. Complete timely technical call reports and share via SFDC. Support sales efforts of authorized distributor(s) in the managed sales territory with joint customer calls as warranted by opportunity size. Develop an intimate understanding of the customers' long-term strategic direction regarding technology, innovation, markets and products and communicate internally via SFDC. Create year-end customer-specific letter for key strategic accounts to summarize the value SI Group has created in the past year as well as focus for the upcoming year. Creating Extraordinary Starts With: BS in Chemistry, Engineering or related field Minimum 8 years' experience in outside chemical industry sales role desirable (though successful experience as inside sales may be acceptable in some cases). Experience should include negotiating, contract creation and management, and key account management Computer and software proficiency, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience with Salesforce CRM preferable What We Value: We strive for all employees to nurture physical, mental and emotional health both personally and professionally. Our commitment to health and wellness centers around prevention, early detection and embracing a healthy lifestyle. Some offerings may vary by role or region, but may include: Physical Health benefits including competitive Medical, Dental, and Vision packages, company contribution to Health Savings Account, cash incentive for Annual Physical and reimbursement Financial Wellness opportunities including company paid life insurance and disability plans, 401(k) Retirement Plan with generous company match, and certified Financial Planning & Investment services Mental Health benefits including generous Paid Time Off and 10 Paid Holidays, Paid Parental Bonding Leave, and much more!

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Symphonix is a business line of the overall Q2 Emerging Business Portfolio. We provide a Software-as-a-Service platform targeted specifically for the needs of global Non-Bank Lenders . Our team of Software professionals work in support of the overall Q2 Mission, to build strong and diverse communities by strengthening their financial institutions. Our division's specific focus is to provide a reliable and innovative platform for our Non-Bank Lender customers so that they can provide Consumers and Small Businesses access to the Credit they need to realize their full potential. We design, build, and implement an end-to-end suite consisting of Loan Origination, Servicing, Collections, and Investor Management applications, all based on the world-class Salesforce platform. Q2 Digital Lending is seeking a highly motivated Customer Success Manager to steward the success of relationships with Non-Bank Lenders across their Q2 journey. A Typical Day: Participate in the implementations process for new clients as assigned, not as the primary liaison, but to begin building rapport with the client and learn their specific needs. Meet with assigned clients monthly or quarterly as needed by phone and in person as needed to review their online banking statistics, goals and future plans along with any specific issues they are having. Analyze customer problems, needs and requirements, and then position Q2 products and services to resolve/meet them. Ensure that customer's issues are dealt with efficiently by the other areas of Q2, as needed and inform Management of significant issues. Provide contract renewal management for assigned accounts. Coordinate, as needed, with vendor partners to address client requests. Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Identify opportunities and cross-sell additional features of Q2 to existing clients. Participate in cross-sell campaigns as identified by the Director of Relationship Management. Represent Q2 at customer events and Client User group sessions, as needed or assigned. Provide input to Product Management on enhancements and new releases, including support of commercialization projects as needed. Provide demo and training support and/or scheduling for existing clients as needed. Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree or equivalent experience and may require up to 2 years of related experience; or an advanced degree without experience. Banking or Banking software experience preferred but not required. Proven results in cross-sales quota and metrics-driven customer advocacy and satisfaction environment General relationship building skills and ability to maneuver within FI management structure to engage at the Executive level Articulate, thorough, and process-minded individual Familiar with Microsoft Office Tools This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

· Execute sales and profitability goals for carbon black, clean blacks, master batch (UV / color / conductive) high performance products to targeted customers in accordance with the company's operating plan. · Manages customer information and data and builds excellent customer relations. · Coordinates with manufacturing and shipping personnel to ensure on time delivery of all sales orders. · Executes sales and profitability goals for all products in accordance with the company's operating plan. · Identifies Annual Operating Plan (AOP) volumes and profit margins for assigned accounts. · Monitors and targets AOP commitments and plans. · Expands sales to meet or exceed AOP. · Prepares sales forecasts for customers and updates monthly. · Obtains detailed knowledge of the marketplace and the key profit drivers for high performance products on a continuing basis. · Determines competitive vulnerabilities and positions high performance products based on a market driven value added approach to focused target accounts. · Drives toll compounder to produce master batch products based on customer requirements · Leverages CCC relationships with resin suppliers and master batch end users · Manages customer information and data and builds excellent customer relations. · Develops customer contact practice and sets schedule for contacting and interacting with customers. · Tracks status of customer call activity and uses call reports as needed. · Monitors competitive activities and gather marketplace intelligence. · Coordinates with manufacturing and shipping personnel to ensure on time delivery of all sales orders. · Establishes standard practices for communicating sales order requirements to production and shipping personnel. · Monitors status of orders and shipments and communicates with both management and customers when delays are anticipated. · Communicates and coordinates with QA personnel to ensure customer requirements are met. · Bachelor's degree required. · More than 10 years sales and marketing experience in plastics and Business to Business sales · Ability to interface well with all levels management and personnel to resolve issues. · Strong communications skills both oral and written and strong interpersonal skills. · Proficient in Microsoft Word, Power Point, and Outlook · Intermediate level of expertise in Excel, including formulas, functions, and charting/graphing. · Ability to work in a team and a willingness to learn new skills.