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Hollister Co. jobs in Boston, MA

- 108 jobs
  • Office Administrative Assistant

    The Hollister Group 3.8company rating

    The Hollister Group job in Boston, MA

    People Team Coordinator Join our client-a dynamic leader in real estate investments- as a People Team Coordinator and become an integral part of a forward-thinking organization dedicated to innovation and community-building. In this key role, you will serve as the welcoming face of the office, expertly managing front desk operations and supporting various administrative functions. If you thrive in a vibrant environment where attention to detail, professionalism, and a personable demeanor are valued, this opportunity offers you the chance to contribute to a groundbreaking company. Responsibilities: Serve as the primary point of contact for visitors, vendors, and residents, ensuring a warm and professional reception experience. Coordinate office entry systems, including intercom and access control, to facilitate seamless visitors' flow. Assist with scheduling meetings, catering arrangements, and event setups to support office functions. Maintain a clean, organized front desk and communal areas, ensuring a professional environment. Respond promptly to inquiries and direct calls or messages with clarity and professionalism. Support general office operations and contribute to a positive workplace ambiance. Demonstrate proactive problem-solving skills by independently addressing day-to-day office needs and issues. Requirements: 1-2 years of office administration or relevant customer-facing experience. Outgoing, personable, and able to engage effectively with diverse visitors and team members; hospitality background is a plus. Excellent verbal and written communication skills. Highly organized with keen attention to detail and strong multitasking abilities. Professional, polished, and reliable; self-motivated with a service-oriented mindset. Proficiency in Google Suite and Slack (training provided). Delegates flexibility and creativity in solving problems quickly and efficiently. High school diploma or equivalent required; degree is not mandatory. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
    $32k-39k yearly est. 3d ago
  • Hollister Co. - Brand Representative, South Shore

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Braintree Town, MA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do • Customer Experience • Store Presentation and Sales Floor • Communication • Asset Protection and Shrink • Policies and Procedures • Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $15.75 per hour (i.e., the recruiting pay range for this position is $15.75 - $15.75 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $15.8-15.8 hourly 2d ago
  • Office Manager

    The Hollister Group 3.8company rating

    The Hollister Group job in Boston, MA

    Our client, a leading property management firm, is seeking a highly motivated and organized Office Manager to oversee the smooth operation of their Boston corporate office. This pivotal role ensures that administrative functions run seamlessly, supporting the team's efficiency and the company's overall productivity. If you thrive in a fast-paced environment, possess excellent organizational skills, and are ready to make a meaningful impact, this is your opportunity to join a dynamic organization committed to excellence. Compensation: $45,000 - $60,000 (up to a 10% bonus) Responsibilities: Drive daily office operations by managing supplies, equipment, and facility needs to ensure an organized workspace Communicate proactively with vendors, service providers, and building management to address office requirements Lead efforts to boost office efficiency through process improvements and workflow strategies Maintain cleanliness and organization of communal areas such as kitchens and conference rooms Welcome visitors, employees, and occasionally residents, providing professional hospitality Collaborate with the Corporate Administration Team to coordinate onsite meetings, including setup, catering, and technical support Manage incoming and outgoing mail, including processing USPS, FedEx, and UPS deliveries and scanning mail documents as needed Supervise and operate the company postal machine, handling certified mail and related tasks Monitor and replenish office supplies and food inventory to ensure availability at all times Schedule and organize meeting spaces via the online reservation system, coordinating room bookings and requirements Work with departments and service centers to dispose of outdated documents and waste appropriately Support the Corporate Administration Team with additional administrative duties and special projects Requirements: High school diploma or G.E.D.; associate degree or relevant experience preferred 1-2 years of office support or administrative experience; internships and entry-level roles welcomed Ability to communicate clearly and confidently in both written and verbal formats Excellent interpersonal skills to foster positive relationships with a diverse range of colleagues and vendors Strong attention to detail, adaptability, and multitasking capabilities in a dynamic environment Proficiency in Microsoft Office (Word, Excel, Outlook) Must be comfortable stocking office supplies and handling mail duties regularly Massachusetts Notary Public certification is a significant plus Available to work onsite five days a week in Boston Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
    $45k-60k yearly 4d ago
  • Brand Associate

    Altar'd State 3.8company rating

    Burlington, MA job

    211 - Burlington Mall - Burlington, MA Who Are We? Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Role Overview The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business. Primary Responsibilities Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations. Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales. Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience. Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing. Ensure shelves and displays are stocked, organized, and visually appealing. Keep the store clean, neat, and well-maintained to create a beautiful shopping environment. Process transactions accurately and efficiently using a point-of-sale system. Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts. Adhere to company policies, procedures and guidelines, including safety protocols. Process returns and exchanges according to company policy, always ensuring guest satisfaction. Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business. Must be 18 years or older *Must be available to work nights & weekends* Physical Requirements This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $73k-126k yearly est. Auto-Apply 43d ago
  • H&M Visual Merchandiser - South Shore Plaza , MA

    H&M 4.2company rating

    Braintree Town, MA job

    Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) * Representing yourself and the H&M Brand positively during customer interactions (Direct) * Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager * Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards * Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams * Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team * Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team * Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc. * Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store Team & Development * Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception * Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines * Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement * Develop and coach talents and provide onboarding training to new colleagues * Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues * Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals * Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution * Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines * Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines * Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience * Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement * Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements * In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store * Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind * In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout * Ensure your store has enough quantities of sale and other activity including POS material according to local routines * Keep sales floor and back of house clean, organized, and safe according to local security guidelines Qualifications Who You Are * For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally. * We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role. * Experience with being solution focused to improve product presentation and commercial execution in store * Good knowledge of visual, commercial, and operational best practises, routines, and tools * Know how to manage, follow-up and act on selling equation and weekly sales reports Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $19.78-$23.58 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
    $19.8-23.6 hourly 14d ago
  • Seasonal Digital Specialist

    Pacific Sunwear 3.9company rating

    Burlington, MA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic * Interacts professionally and effectively through verbal and written communication with all employees, peers and customers * Knowledge of the store product and strong organization skills * Accepts and improves performance after receiving feedback from supervisors * Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. * Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric * Delivers an engaging, positive and authentic customer digital experience * Complete all tasks in a timely and efficient manner * Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. * Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven * Be a part of and lead team to drive the Omni customer experience in store * Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery * Set the example by quickly and accurately picking, packing, and shipping online customer orders * Takes direction/feedback and seeks ways to improve overall productivity * Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: * Passion for product, brands, fashion and trends * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $103k-129k yearly est. 30d ago
  • Seasonal Key Holder - Chestnut Hill, MA

    See's Candies, Inc. 4.3company rating

    Boston, MA job

    Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description: Key Responsibilities: * Responsible for following product and shop operations. * Ensure staff adherence to product and operational guidelines. * Manage store opening and closing procedures. * Drive sales to achieve targets. * Foster a positive, team-oriented environment. * Deliver exceptional customer service. * Implement cost control measures. * Maintain effective visual merchandising standards. * Uphold safety practices at all times. * Ensure compliance with company policies and procedures. Minimum Qualifications: * Previous experience in customer service and sales is preferred. * Must be able to open and close store as a Keyholder. * Strong interpersonal and communication skills. * Ability to work in a fast-paced and dynamic retail environment. * Positive attitude and a passion for delivering exceptional customer service. * Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently. * Physical ability to unload deliveries and prepare returns when the store closes at the end of the season. * Flexibility in working hours, including weekends and holidays. The pay rate for this position is $19.67 per hour. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
    $19.7 hourly Auto-Apply 35d ago
  • Hollister - Key Lead, Natick

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Natick, MA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $18.85 per hour (i.e., the recruiting pay range for this position is $18.85 - $18.85 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $18.9-18.9 hourly 4d ago
  • Hollister - Key Lead, South Shore

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Braintree Town, MA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $18.85 per hour (i.e., the recruiting pay range for this position is $18.85 - $18.85 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $18.9-18.9 hourly 6d ago
  • Warehouse Associate

    H&M Bay 4.2company rating

    Uxbridge, MA job

    Job DescriptionPart time We're Hiring a Warehouse Associate at H&M Bay in Uxbridge, MA! Are you looking for a fast-paced and dynamic work environment where you can make a difference? H&M Bay is seeking part-time Warehouse Associates to join our team in Uxbridge, MA. If you're a motivated individual with a strong work ethic and a passion for organization, this could be the perfect opportunity for you. Responsibilities: Receive and unload incoming shipments Organize and store inventory in designated locations Pick and pack customer orders accurately and efficiently Operate warehouse equipment such as forklifts and pallet jacks Maintain a clean and safe work environment Qualifications: Ability to lift and carry heavy objects Excellent organizational skills Strong attention to detail Ability to work independently and as part of a team Basic computer skills Must wear safety shoes. Part Time - Saturdays only from 3:00 AM TO 11:00 AM About H&M Bay: H&M Bay is a leading logistics and supply chain management company. We specialize in providing customized transportation and warehousing solutions to our clients across a wide range of industries. With over 40 years of experience, we have built a reputation for excellence and reliability in the industry. #hc136694
    $31k-36k yearly est. 7d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Boston, MA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $82k-138k yearly est. Auto-Apply 60d+ ago
  • Hollister Co. - Key Lead, Square One (Saugus)

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Saugus, MA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $17.85 per hour (i.e., the recruiting pay range for this position is $17.85 - $17.85 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $17.9-17.9 hourly 2d ago
  • Customer Experience Lead -South Shore

    Victoria's Secret 4.1company rating

    Braintree Town, MA job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.8-26 hourly 8d ago
  • Operations Assistant Store Leader

    Altar'd State 3.8company rating

    Dedham, MA job

    220 - Legacy Place - Dedham, MAWho Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Process Consistently meets or exceeds store and individual goals and contributes to the store's overall goals. Engages our guests and make their shopping experience exceptional! Co-Leads floor sets/refresh management Makes recommendations on hiring, promotions, and terminations of team members based on performance Manages and oversee scheduling Manages back of house organization Manages shipment and product prep process (steaming, hanging etc.) Plans and manages merchandise markdown process Manages supply orders, maintenance & cleaning Manages Inventory/Damages Audits and manage banking & loss prevention systems Trains new associates on operational processes Co-manages payroll and responsible for store's financial performance Responsible for decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team. Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Interprets Home Office communication through Store Leader / District Leader partnership Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment. Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicates performance observations and offers feedback to the District Leader Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $46k-80k yearly est. Auto-Apply 11d ago
  • Visual Keyholder - Solomon Pond Mall

    H&M 4.2company rating

    Marlborough, MA job

    Job Description Overall Job Summary: Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards. This position reports to our Store Visual Manager (Based on volume). Your Day to Day* Sales and profit The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions. Fashion Knowledge * Ensure you are up to date with current fashion trends * Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards Direct Customer Service * Ensure you meet customer expectations on direct service according to H&M standards. * Support the store to achieve an excellent customer experience. Indirect Customer Service * Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store. * Create a clear red thread from windows to A-area with wearable buying suggestions. * Ensure high-quality garment presentation every day together with the store team * Maintain clear customer flow through fixture placement and navigation in line with H&M standards * Launch and maintain all sales campaigns and activities on time and according to H&M standards. Commercial Routines * Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets * Adapt the store planning according to store needs and budget from the Commercial plan * Complete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities Visual Store Operational Routines * Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions * Complete all sales floor and window morning routines daily before the store is open * Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset. * Keep visual room organized and safe. * Keep all Visual materials in the store current and share information with the team on seasonal changes. * Paint & maintain the windows as necessary. TEAM The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled. Training and Development * Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook * Maintain overview, follow up, and give feedback while executing floor moves together with the store team. * Seek Visual Merchandiser potential for succession Communication and Legal Requirements * Ensure that all communication in the windows and sales floor complies with local legislation Back of House Routines * Perform all store routines, including the opening and closing of the store, by following all Company practices and procedures * Work with timekeeping and scheduling system including approving timesheets * May be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store Security * Promote employee and customer safety * Resolve health & safety, legal, and security issues * Address any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team Financial Accountability * None Qualifications What You'll Need to Succeed: * Inclusive, positive, creative, and willing to learn on the job! * Passionate for customer service and helping people find their style * A multi-tasker who enjoys working in a fast-paced environment with an eye for detail * 1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferred * You have the ability to lift in excess of 20 pounds * Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance * Ability to climb a ladder and use a step stool * Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups * Must be able to work a flexible work schedule, including nights and weekends * May be required to travel to support other stores Why You'll Love Working for H&M * Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals. * Endless growth & development opportunities. * Dress your personality. We encourage you to dress your personality all day, every day. * Did we mention our discount at H&M, &Other Stories, and COS? Additional Information Job Status: Hourly, Non-Exempt Compensation: Hiring Range is $17.90 - $21.12 Hourly EEOC Code: SLS * This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion. H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
    $17.9-21.1 hourly 36d ago
  • Hollister Co. - Assistant Manager, Northshore

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Peabody, MA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Inclusion & Diversity Awareness Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $22.00 per hour (i.e., the recruiting pay range for this position is $22.00 - $22.00 per hour). The starting rate and range may be modified in the future. SEE WHAT IT'S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
    $22-22 hourly 4d ago
  • Shipper/Receiver (Full-Time)

    Follett 4.1company rating

    Fall River, MA job

    The Shipper/Receiver is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. Responsibilities Prepares and processes incoming and outgoing shipments by performing the following tasks: Records receipt of shipments. Completes shipping logs. Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system. Verifies items scan at the correct price and moves items to the appropriate store locations. Weighs incoming/outgoing cartons and may unload or load trucks. Packs and affixes shipping labels with proper postage on packed cartons. Files paperwork according to the FHEG filing standards. Sorts and distributes incoming mail. Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received, not damaged, and enters them into store systems in compliance with company policies, procedures, and standards. May prepare inter-store transfer forms. Assists customers on the selling floor. Directs customers to the area of the store their item is in and answers routine inquiries. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Calls publishers to ascertain the status of an order, about damaged books, or to place an order. Shelves and stocks merchandise on the selling floor and perform store cleaning duties. Performs other duties as assigned. Pay Range $12.00-$22.46/hour
    $12-22.5 hourly 1d ago
  • Department Manager - Boston Local Flagship

    H&M 4.2company rating

    Boston, MA job

    Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines * Representing yourself and the H&M brand positively during customer interactions * Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them * Establish & analyze sales and budget goals, creating plans to optimize results * Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers * Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Manage your department in a cost-efficient way * Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges * Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc * Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development * Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store * Complete performance evaluations and succession planning to support business & team needs * Retain and share your knowledge and skills with your team * Collaboration, planning & teamwork with in-store Visual Merchandiser team * Give & receive feedback with your colleagues to learn, develop & support each other * Responsible for the teams planning & scheduling * Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc * Ensure all procedures, routines, and legal requirements in all areas of the store are followed * Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution * Secure a clean and tidy sales floor and back of house including stockroom areas * Ensure high fashion quality, visual and commercial product presentation, with good garment care * Secure good stock levels and provide input on allocation to Area team * Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store * Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) * Responsible for opening & closing of store daily Qualifications Who You Are * To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others. * You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. * You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $24.15 - $28.50 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $24.2-28.5 hourly 1d ago
  • Todd Snyder - Stock

    American Eagle Outfitters 4.4company rating

    Boston, MA job

    The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A RESPONSIBILITIES: Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources. Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity. Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership. Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor. Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments. Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards. Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance. Partner with store leadership to complete stock transfers and process damages. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership. Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous stock experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to receive feedback and take action when appropriate Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Available to work a flexible schedule to include early morning, late evenings, weekends and holidays Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment Ability to lift cartons weighing up to 25lbs. Ability to perform all Essential Job Functions Proficient with technology
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Hollister - Key Lead, Solomon Pond

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Marlborough, MA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $17.85 per hour (i.e., the recruiting pay range for this position is $17.85 - $17.85 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $17.9-17.9 hourly 6d ago

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