Expert jobs at Honeywell - 188 jobs

FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. Effectively and professionally enrolls guests using Company sales techniques and protocol. Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. On-boards new members successfully and assist with all member retention activities in order to drive club profitability. Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. Responsible for effectively setting appointments for all leads and potential new business opportunities. Communicates and promotes local and global marketing campaigns to leads and members. Manages and follows up on leads/new business by using a Lead Management System. Executes daily planner to track and plan for successful lead management and selling activities. Consistently achieve or exceed personal productivity goals. Member Experience Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Ensures members receive a friendly greeting/check-in and prompt attention to their needs. Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. Provides a clean, friendly, well-maintained club to members and guests and Helps new members become comfortable in the club. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities In-depth knowledge and experience with sales practices and techniques. General understanding of Fitness Industry. Ability to work with computers. Strong interpersonal communication skills. Strong customer service skills. Independent, self-starter with strong organizational skills. Ability to work as part of a team. Ability to operate Point of Sale (POS) System. Knowledge of Membership System software preferred. Minimum Educational Level/Certifications High School Diploma or GED. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions Ability to work in club office; move about club floors and rooms Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures Ability to communicate telephonically with members Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. FUNCTIONAL GROUP Sales

**About this role** Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. + 30 Years of experience delivering solutions + 1,100 Aladdin clients + 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world. With a collaborative team of over 400 members, we... + Provide outstanding client service to users, every time + Solve complex problems by delivering innovative solutions + Collaborate with others, knowing we achieve more together + Learn every day, question assumptions, and embrace change Foster a fun, innovative, and inclusive team atmosphere **About this role** Our Aladdin Client Experience team strives to offer outstanding service. Product Experts have deep subject matter expertise within Trading and Compliance. The role focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ongoing development and release cycles. We are united through a common zeal for overcoming hurdles, consistently growing our understanding, and guaranteeing our clients feel supported and empowered at every stage. **Key Responsibilities:** + **Escalation ownership:** Act as the escalation point for complex and technical client inquiries, ensuring timely and accurate resolution + **Cross functional collaboration: ** Partner with internal teams including Product and engineering teams to troubleshoot issues and provide client insights that inform product development and feature enhancements + **Release readiness:** Prepare and upskill the service desk team for new product features and releases + **Critical incidents:** Partner with Engineering & SRE on health monitoring and telemetry to resolve critical incidents quickly and prevent disruption of service + **Knowledge development** **:** Build and maintain service desk knowledge through structured training initiatives, documentation and other resources. + **Be present with our clients:** Engage directly with clients to support resolution of complex inquiries, and participate in client visits and forums to strengthen relationships, deepen market & product understanding and bring client feedback into the organisation + **Continuous improvement** **:** Identify recurring issues and recommend solutions to improve client experience and service efficiency + **Be a student every day: ** We foster a culture of ongoing learning. Expand your insight into our clients, their organizations, and our product to consistently elevate our service quality. + **Team leadership & Development** : Provide guidance, mentorship and support, fostering professional growth and ensuring high-quality client interactions. **Required Experience:** A working understanding of one of the following product areas: + Performance attribution + Portfolio Modeling, Analysis, and Reporting + Credit and Market Data + Cloud-Based Data Warehouse + Vendor Reference Data + Trading support, including FIX workflows + Investment Compliance + Post Trade Operations + Experience resolving complex client or product issues in a support or service environment + A consultative approach to understanding client needs and a passion for solving problems + Excellent written and verbal communication skills, with the ability to navigate complex or sensitive situations, listen actively, and respond with empathy and professionalism. + Eagerness to explore new technologies and adeptness in promptly implementing newfound knowledge + Ability to work collaboratively across support, product and development teams + Comfortable engaging with clients directly, including representing the service desk in meetings or onsite visits. + Enthusiasm for learning in a fast-paced, evolving environment **Additional** **Experience:** + Experience in the creation of automation tools and support tooling preferred but not required + Linux/Unix knowledge is preferred but not required + Experience with Python, Java, REACT, or any other relevant coding languages preferred but not required + Proven ability to lead and mentor team members, with past experience in leading all aspects of people (e.g., mentoring, providing performance feedback, coordinating workloads). For New York, NY Only the salary range for this position is USD$110,000.00 - USD$145,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Atlanta, GA Only the salary range for this position is USD$105,000.00 - USD$137,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. * 30 Years of experience delivering solutions * 1,100 Aladdin clients * 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world. With a collaborative team of over 400 members, we… * Provide outstanding client service to users, every time * Solve complex problems by delivering innovative solutions * Collaborate with others, knowing we achieve more together * Learn every day, question assumptions, and embrace change Foster a fun, innovative, and inclusive team atmosphere About this role Our Aladdin Client Experience team strives to offer outstanding service. Product Experts have deep subject matter expertise within Trading and Compliance. The role focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ongoing development and release cycles. We are united through a common zeal for overcoming hurdles, consistently growing our understanding, and guaranteeing our clients feel supported and empowered at every stage. Key Responsibilities: * Escalation ownership: Act as the escalation point for complex and technical client inquiries, ensuring timely and accurate resolution * Cross functional collaboration: Partner with internal teams including Product and engineering teams to troubleshoot issues and provide client insights that inform product development and feature enhancements * Release readiness: Prepare and upskill the service desk team for new product features and releases * Critical incidents: Partner with Engineering & SRE on health monitoring and telemetry to resolve critical incidents quickly and prevent disruption of service * Knowledge development: Build and maintain service desk knowledge through structured training initiatives, documentation and other resources. * Be present with our clients: Engage directly with clients to support resolution of complex inquiries, and participate in client visits and forums to strengthen relationships, deepen market & product understanding and bring client feedback into the organisation * Continuous improvement: Identify recurring issues and recommend solutions to improve client experience and service efficiency * Be a student every day: We foster a culture of ongoing learning. Expand your insight into our clients, their organizations, and our product to consistently elevate our service quality. * Team leadership & Development: Provide guidance, mentorship and support, fostering professional growth and ensuring high-quality client interactions. Required Experience: A working understanding of one of the following product areas: * Performance attribution * Portfolio Modeling, Analysis, and Reporting * Credit and Market Data * Cloud-Based Data Warehouse * Vendor Reference Data * Trading support, including FIX workflows * Investment Compliance * Post Trade Operations * Experience resolving complex client or product issues in a support or service environment * A consultative approach to understanding client needs and a passion for solving problems * Excellent written and verbal communication skills, with the ability to navigate complex or sensitive situations, listen actively, and respond with empathy and professionalism. * Eagerness to explore new technologies and adeptness in promptly implementing newfound knowledge * Ability to work collaboratively across support, product and development teams * Comfortable engaging with clients directly, including representing the service desk in meetings or onsite visits. * Enthusiasm for learning in a fast-paced, evolving environment Additional Experience: * Experience in the creation of automation tools and support tooling preferred but not required * Linux/Unix knowledge is preferred but not required * Experience with Python, Java, REACT, or any other relevant coding languages preferred but not required * Proven ability to lead and mentor team members, with past experience in leading all aspects of people (e.g., mentoring, providing performance feedback, coordinating workloads). For New York, NY Only the salary range for this position is USD$110,000.00 - USD$145,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Atlanta, GA Only the salary range for this position is USD$105,000.00 - USD$137,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

**About this role** Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. + 30 Years of experience delivering solutions + 1,100 Aladdin clients + 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world. With a collaborative team of over 400 members, we... + Provide outstanding client service to users, every time + Solve complex problems by delivering innovative solutions + Collaborate with others, knowing we achieve more together + Learn every day, question assumptions, and embrace change Foster a fun, innovative, and inclusive team atmosphere **About this role** Our Aladdin Client Experience team strives to offer outstanding service. Product Experts have deep subject matter expertise within Trading and Compliance. The role focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ongoing development and release cycles. We are united through a common zeal for overcoming hurdles, consistently growing our understanding, and guaranteeing our clients feel supported and empowered at every stage. **Key Responsibilities:** + **Escalation ownership:** Act as the escalation point for complex and technical client inquiries, ensuring timely and accurate resolution + **Cross functional collaboration: ** Partner with internal teams including Product and engineering teams to troubleshoot issues and provide client insights that inform product development and feature enhancements + **Release readiness:** Prepare and upskill the service desk team for new product features and releases + **Critical incidents:** Partner with Engineering & SRE on health monitoring and telemetry to resolve critical incidents quickly and prevent disruption of service + **Knowledge development** **:** Build and maintain service desk knowledge through structured training initiatives, documentation and other resources. + **Be present with our clients:** Engage directly with clients to support resolution of complex inquiries, and participate in client visits and forums to strengthen relationships, deepen market & product understanding and bring client feedback into the organisation + **Continuous improvement** **:** Identify recurring issues and recommend solutions to improve client experience and service efficiency + **Be a student every day: ** We foster a culture of ongoing learning. Expand your insight into our clients, their organizations, and our product to consistently elevate our service quality. + **Team leadership & Development** : Provide guidance, mentorship and support, fostering professional growth and ensuring high-quality client interactions. **Required Experience:** A working understanding of one of the following product areas: + Performance attribution + Portfolio Modeling, Analysis, and Reporting + Credit and Market Data + Cloud-Based Data Warehouse + Vendor Reference Data + Trading support, including FIX workflows + Investment Compliance + Post Trade Operations + Experience resolving complex client or product issues in a support or service environment + A consultative approach to understanding client needs and a passion for solving problems + Excellent written and verbal communication skills, with the ability to navigate complex or sensitive situations, listen actively, and respond with empathy and professionalism. + Eagerness to explore new technologies and adeptness in promptly implementing newfound knowledge + Ability to work collaboratively across support, product and development teams + Comfortable engaging with clients directly, including representing the service desk in meetings or onsite visits. + Enthusiasm for learning in a fast-paced, evolving environment **Additional** **Experience:** + Experience in the creation of automation tools and support tooling preferred but not required + Linux/Unix knowledge is preferred but not required + Experience with Python, Java, REACT, or any other relevant coding languages preferred but not required + Proven ability to lead and mentor team members, with past experience in leading all aspects of people (e.g., mentoring, providing performance feedback, coordinating workloads). For New York, NY Only the salary range for this position is USD$110,000.00 - USD$145,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Atlanta, GA Only the salary range for this position is USD$105,000.00 - USD$137,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Must Have Technical/Functional Skills * Expertise in SAP IS-U and related applications. * Strong knowledge of WRICEF objects and disposition. * Experience in greenfield and brownfield implementations. Roles & Responsibilities * Lead application design and configuration for SAP Utilities. * Review WRICEF objects and ensure compliance with project standards. * Support integration testing and resolve defects. * Provide guidance on best practices and performance optimization. Salary Range $110,000-$130,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Must Have Technical/Functional Skills Google CCAI, CCaaS, UJET, Google DialogFlow, Google Cloud Platform Roles & Responsibilities Google CCAI Design and Implementation Engineer * Design and build virtual agents using Dialogflow CX/ES for voice and digital channels. * Define NLU models, intents, entities, and conversation flows. * Develop webhook services using Google Cloud Functions or external services. * Integrate CCAI with platforms like Cisco UCCE/PCCE. * Use Google CCAI Platform or connectors to enable call handoff and escalation. * Configure, deploy, and maintain SBCs in enterprise contact center environments. * Create and manage SIP routing rules, SIP manipulation scripts, local and realm-based policies. * Ensure secure and optimized voice traffic flow between CCAI platforms. * Collaborate on SBC dial plan design, translation rules, and SIP signaling analysis. * Perform E2E call flow validation across CCAI, SBC, and contact center platforms. * Use tools like Wireshark, SBC logs, and Dialogflow test suites. * Leverage CCAI Insights for tuning bot performance and reporting. Generic Managerial Skills: Good Communication Skills Ability to talk to customer and convince the solution. TCS Employee Benefits Summary * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $120,000-$150,000 a year #LI-DM1

Job Title : AWS Neptune Expert Experience Required - 8+ Years Must Have Technical/Functional Skills AWS Neptune, Neo4j, S3, Snowflake, Graph database, AWS Cloud Key Responsibilities * Identify and select the data sources, Tables, Relationships between different entities in Snowflake. * Establish a secure connection between Snowflake and AWS Neptune via AWS service stack by securing extracted data storing in S3 for transformation before loading into AWS Neptune. * Collaborate with current platform team to understanding data structure to implement data extraction processes from Snowflake. * Load the extracted data into AWS S3 for graph model transformation. * Analyze the data, relationships, entities mappings to determine the necessary graph schema. * Design nodes, edges, and properties for the graph schema using entities definitions. * Implement the graph schema in AWS Neptune. * Creating indexes to improve query performance * Review and refine schema based on query patterns and performance based on mutually agreed design * Define the transformation logic using DBT. * Develop DBT models for data transformation. * Schedule and automate the ELT pipeline using DBT and Snowflake. Salary Range - $100000 to $140000 TCS Employee Benefits Summary Discretionary Annual Incentive Comprehensive Medical Coverage Medical and Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans Family Support Maternal and Parental Leaves Insurance Options Auto and Home Insurance, Identity Theft Protection. Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement. Time Off Vacation, Time Off, Sick Leave and Holidays. Legal and Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

The Legal Service Expert is responsible for ensuring the accurate and timely processing of legal documents in compliance with state and federal regulations. This role serves as a key liaison between internal teams and external parties, providing updates, resolving issues, and driving process improvements. Additionally, the position supports client account maintenance and contributes to firm-wide and team-level operational enhancements. Key Responsibilities Legal Document Processing Complete processing of legal documents received, including but not limited to subpoenas, garnishment papers, tax levies, summons, support orders, and information requests. Review all documents in their entirety and execute requested actions in compliance with state and federal regulations and company procedures. Maintain accurate and detailed record-keeping for all processed documents. Legal Response Development Develop and maintain standardized legal response templates to ensure consistency and compliance. Respond to judicial requests promptly while adhering to internal corporate and legal policies. Bankruptcy Document Management Handle all company-received bankruptcy documents with precision and confidentiality. Respond to courts within required timeframes and ensure accuracy in completed documentation. Coordination and Communication Coordinate legal activities related to court-generated requests with corporate office employees, field personnel, courts, and agencies. Ensure compliance with legal requirements while safeguarding the confidential nature of all information. Required Qualifications Bachelors degree or equivalent (4-years) 0-1 years relevant experience Preferred Qualifications Strong problem solving skills; organizational and time management skills including ability to meet tight deadlines with high degree of accuracy. Excellent verbal, written and interpersonal communication skills demonstrated ability to maintain confidentiality/control of information. Possess a detail orientation Must be effective at working independently and part of a team, when required. Prior experience in reviewing and interpreting legal documents. Experience articulating legal requirements. Previous experience working as a legal assistant or paralegal, closely with courts and attorneys. #S&O About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated annual salary for this role is $54,400 - $74,800. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery

Apply now Work Type: Office Working Employment Type: Permanent We are seeking a highly skilled SAP UI5/FIORI Expert with experience in SAP Build Work Zone to join our team. The ideal candidate will have a strong background in developing and implementing user-friendly SAP UI5/FIORI applications and leveraging SAP Build Work Zone for enhanced user experience. This role involves designing, developing, and maintaining SAP FIORI applications and ensuring seamless integration with SAP systems. Role can be based out of Chennai / Bangalore. Key Responsibilities Design, develop, and implement SAP UI5/FIORI applications to meet business requirements. Utilize SAP Build Work Zone to enhance user experience and streamline application development. Collaborate with business stakeholders to understand their requirements and translate them into technical specifications. Ensure the performance, quality, and responsiveness of applications. Optimize applications for maximum speed and scalability. Troubleshoot and resolve issues related to SAP UI5/FIORI applications and SAP Build Work Zone. Stay current with the latest developments in SAP UI5, FIORI, and SAP Build Work Zone technologies. Provide technical expertise and support to other team members and stakeholders. Create and maintain comprehensive documentation for application development processes and solutions. Qualifications Bachelor's/ Master's degree in Information Technology, Computer Science Skills and Experience * SAP UI5/FIORI applications and SAP Build Work Zone * Design, develop, and implement SAP UI5/FIORI applications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent We are seeking a highly skilled SAP HANA Cloud Expert with extensive experience in SAP Business Technology Platform (BTP) to join our team. The ideal candidate will have a strong background in SAP HANA Cloud, data management, and cloud-based technologies. This role involves designing, implementing, and optimizing data solutions that leverage SAP HANA Cloud and SAP BTP to meet business needs. Role can be based out of Bangalore/Chennai. Key Responsibilities Design, develop, and implement data solutions using SAP HANA Cloud in SAP BTP. Collaborate with business stakeholders to understand data requirements and translate them into technical specifications. Develop and maintain data models, data integration processes, and data governance frameworks within SAP HANA Cloud. Ensure data accuracy, integrity, and security across all data solutions. Optimize data solutions for performance, scalability, and reliability. Provide technical expertise and support to other team members and stakeholders. Stay current with the latest developments in SAP HANA Cloud and related technologies. Troubleshoot and resolve complex issues related to data solutions. Create and maintain comprehensive documentation for data processes and solutions Qualifications Bachelor's/ Master's degree in Information Technology, Computer Science Skills and Experience SAP HANA Cloud SAP Business Technology Platform (BTP) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: We are looking for a highly skilled SAP Datasphere Expert to join our team. The ideal candidate will have deep expertise in SAP Datasphere and a strong background in data management, integration, and analytics. This role involves designing and implementing data solutions that leverage SAP Datasphere to meet business needs. Role can be based out of Bangalore/Chennai. Key Responsibilities Design, develop, and implement data solutions using SAP Datasphere. Collaborate with business stakeholders to understand data requirements and translate them into technical specifications. Develop and maintain data models, data flows, and data integration processes within SAP Datasphere. Ensure data accuracy, integrity, and security across all data solutions. Optimize data solutions for performance and scalability. Provide technical expertise and support to other team members and stakeholders. Stay current with the latest developments in SAP Datasphere and related technologies. Troubleshoot and resolve issues related to data solutions. Create and maintain documentation for data processes and solutions. Qualifications Bachelor's/ Master's degree in Information Technology, Computer Science Skills and Experience * SAP Datasphere * BI reporting tools * Datawarehouse design & implementation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world. With a collaborative team of over 400 members, we… Provide outstanding client service to users, every time Solve complex problems by delivering innovative solutions Collaborate with others, knowing we achieve more together Learn every day, question assumptions, and embrace change Foster a fun, innovative, and inclusive team atmosphere About this role Our Aladdin Client Experience team strives to offer outstanding service. Product Experts have deep subject matter expertise within Trading and Compliance. The role focuses on resolving complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ongoing development and release cycles. We are united through a common zeal for overcoming hurdles, consistently growing our understanding, and guaranteeing our clients feel supported and empowered at every stage. Key Responsibilities: Escalation ownership: Act as the escalation point for complex and technical client inquiries, ensuring timely and accurate resolution Cross functional collaboration: Partner with internal teams including Product and engineering teams to troubleshoot issues and provide client insights that inform product development and feature enhancements Release readiness: Prepare and upskill the service desk team for new product features and releases Critical incidents: Partner with Engineering & SRE on health monitoring and telemetry to resolve critical incidents quickly and prevent disruption of service Knowledge development: Build and maintain service desk knowledge through structured training initiatives, documentation and other resources. Be present with our clients: Engage directly with clients to support resolution of complex inquiries, and participate in client visits and forums to strengthen relationships, deepen market & product understanding and bring client feedback into the organisation Continuous improvement: Identify recurring issues and recommend solutions to improve client experience and service efficiency Be a student every day: We foster a culture of ongoing learning. Expand your insight into our clients, their organizations, and our product to consistently elevate our service quality. Team leadership & Development: Provide guidance, mentorship and support, fostering professional growth and ensuring high-quality client interactions. Required Experience: A working understanding of one of the following product areas: Performance attribution Portfolio Modeling, Analysis, and Reporting Credit and Market Data Cloud-Based Data Warehouse Vendor Reference Data Trading support, including FIX workflows Investment Compliance Post Trade Operations Experience resolving complex client or product issues in a support or service environment A consultative approach to understanding client needs and a passion for solving problems Excellent written and verbal communication skills, with the ability to navigate complex or sensitive situations, listen actively, and respond with empathy and professionalism. Eagerness to explore new technologies and adeptness in promptly implementing newfound knowledge Ability to work collaboratively across support, product and development teams Comfortable engaging with clients directly, including representing the service desk in meetings or onsite visits. Enthusiasm for learning in a fast-paced, evolving environment Additional Experience: Experience in the creation of automation tools and support tooling preferred but not required Linux/Unix knowledge is preferred but not required Experience with Python, Java, REACT, or any other relevant coding languages preferred but not required Proven ability to lead and mentor team members, with past experience in leading all aspects of people (e.g., mentoring, providing performance feedback, coordinating workloads). For New York, NY Only the salary range for this position is USD$110,000.00 - USD$145,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Atlanta, GA Only the salary range for this position is USD$105,000.00 - USD$137,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition. Our niche product holds a strong position in the marketplace as: Our exclusive property program is limited to well-managed multi-family properties. Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London. Our growth is driven by building relationships with commercial P&C insurance agents across the country. Our program has literally been selling itself (with 23,000 units in the first year and growing). Job Description Responsibilities Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management. Produce safety surveys, safety audits, and reports of loss control Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks. Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios. Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights. Develop specifications and requirements for potential customers to enter our program. Follow up to ensure that scope of work agreements have been satisfied. Qualifications Requirements Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook). Knowledge of commercial lines underwriting and loss control concepts Prior experience conducting surveys or evaluations on commercial property a strong plus. A willingness to travel to client sites (at least 10 days per month) Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures. A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required. Additional Information This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.

Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition. Our niche product holds a strong position in the marketplace as: Our exclusive property program is limited to well-managed multi-family properties. Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London. Our growth is driven by building relationships with commercial P&C insurance agents across the country. Our program has literally been selling itself (with 23,000 units in the first year and growing). Job Description Responsibilities Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management. Produce safety surveys, safety audits, and reports of loss control Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks. Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios. Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights. Develop specifications and requirements for potential customers to enter our program. Follow up to ensure that scope of work agreements have been satisfied. Qualifications Requirements Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook). Knowledge of commercial lines underwriting and loss control concepts Prior experience conducting surveys or evaluations on commercial property a strong plus. A willingness to travel to client sites (at least 10 days per month) Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures. A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required. Additional Information This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.

Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition. Our niche product holds a strong position in the marketplace as: Our exclusive property program is limited to well-managed multi-family properties. Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London. Our growth is driven by building relationships with commercial P&C insurance agents across the country. Our program has literally been selling itself (with 23,000 units in the first year and growing). Job Description Are you a loss control expert, building engineer, building inspector or contractor looking to put your knowledge to work working with property owners across the country? Are you looking for a change of pace and an opportunity to work on a consulting basis with new challenges every day? We are looking for someone with real, hands on and practical best practice and building knowledge experience to serve as a loss control expert for our clients. Our clients are landlords of garden style apartments who are looking to ensure their property stays safe and in superb condition who partner with us to gain access to below market insurance rates for their best practice certified properties. You will act as the go to Loss Control expert and will work with clients to focus on the implementation of loss control solution specific to their property and their environment. You will use your deep experience to provide custom insight to building owners to give them a superb advantage in ensuring that their property remains in good repair and in use. Responsibilities Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management. Produce safety surveys, safety audits, and reports of loss control Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks. Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios. Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights. Develop specifications and requirements for potential customers to enter our program. Follow up to ensure that scope of work agreements have been satisfied. Qualifications Requirements Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook). Knowledge of commercial lines underwriting and loss control concepts Prior experience conducting surveys or evaluations on commercial property a strong plus. A willingness to travel to client sites (at least 10 days per month) Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures. A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required. Additional Information This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.

Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition. Our niche product holds a strong position in the marketplace as: Our exclusive property program is limited to well-managed multi-family properties. Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London. Our growth is driven by building relationships with commercial P&C insurance agents across the country. Our program has literally been selling itself (with 23,000 units in the first year and growing). Job Description Responsibilities Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management. Produce safety surveys, safety audits, and reports of loss control Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks. Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios. Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights. Develop specifications and requirements for potential customers to enter our program. Follow up to ensure that scope of work agreements have been satisfied. Qualifications Requirements Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook). Knowledge of commercial lines underwriting and loss control concepts Prior experience conducting surveys or evaluations on commercial property a strong plus. A willingness to travel to client sites (at least 10 days per month) Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures. A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required. Additional Information This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.

Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition. Our niche product holds a strong position in the marketplace as: Our exclusive property program is limited to well-managed multi-family properties. Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London. Our growth is driven by building relationships with commercial P&C insurance agents across the country. Our program has literally been selling itself (with 23,000 units in the first year and growing). Job Description Are you a loss control expert, building engineer, building inspector or contractor looking to put your knowledge to work working with property owners across the country? Are you looking for a change of pace and an opportunity to work on a consulting basis with new challenges every day? We are looking for someone with real, hands on and practical best practice and building knowledge experience to serve as a loss control expert for our clients. Our clients are landlords of garden style apartments who are looking to ensure their property stays safe and in superb condition who partner with us to gain access to below market insurance rates for their best practice certified properties. You will act as the go to Loss Control expert and will work with clients to focus on the implementation of loss control solution specific to their property and their environment. You will use your deep experience to provide custom insight to building owners to give them a superb advantage in ensuring that their property remains in good repair and in use. Responsibilities Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management. Produce safety surveys, safety audits, and reports of loss control Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks. Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios. Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights. Develop specifications and requirements for potential customers to enter our program. Follow up to ensure that scope of work agreements have been satisfied. Qualifications Requirements Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook). Knowledge of commercial lines underwriting and loss control concepts Prior experience conducting surveys or evaluations on commercial property a strong plus. A willingness to travel to client sites (at least 10 days per month) Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures. A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required. Additional Information This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.

The Billing Subject Matter Expert (SME) serves as the go-to resource for complex, specialty-specific billing across Orthopedics, General Surgery, Plastic Surgery, Vascular, Otolaryngology (ENT), and Ophthalmology. This role ensures accurate coding, compliant charge capture, clean claim submission, and timely resolution of denials. The SME partners with clinical, front office, surgery scheduling, ASC/HOPD, and finance teams to optimize reimbursement, minimize rework, and maintain regulatory compliance. Key Responsibilities Cross‑Specialty (Core) Responsibilities Expert Escalation Point: Lead resolution of complex coding, billing, and payer policy questions; guide staff on edits, bundling, and medical necessity. Charge Review & Edits: Monitor WQs for CCI/NCCI edits, MUEs, and payer-specific rules; correct and educate to prevent recurrence. Denials Management: Trend denials (CO-16, CO-97, CO-50, MUE, bundling, global conflicts, missing auth); implement corrective workflows and write appeal letters with supporting guidance. Authorization & Eligibility: Oversee pre-cert workflows for surgeries, injections, imaging, DME, drugs (buy-and-bill); ensure benefits and financial clearance (ABN/Good Faith Estimate when applicable). Documentation Integrity: Align clinical documentation with CPT/HCPCS and ICD-10-CM; drive provider education on specificity, laterality, time-based services, split/shared, and global periods. Regulatory Compliance: Maintain adherence to Medicare/Medicaid, commercial payer policies, OIG guidance, LCD/NCD coverage criteria, and modifier usage. Training & SOPs: Create job aids, quick-reference guides, and deliver staff/provider training for updates (CPT/ICD changes, payer policy changes). Data & Process Improvement: Analyze KPIs (DNFB, first-pass yield, days to payment, denial rate by reason, AR > 90, write-offs, net collection rate) and lead improvement initiatives. Systems Optimization: Partner with IT for EHR/PB (e.g., Epic, athena IDX, Cerner, NextGen) configuration, charge router rules, claim scrubber edits, and fee schedule updates. Specialty-Specific Expertise Orthopedics Global Surgical Package: Apply fracture care global rules (casting/splinting included/excluded), post-op modifiers -58/-78/-79, staged/related procedures, return to OR. Injections & Imaging: Bill joint injections (e.g., 20610/20611) with ultrasound guidance (76942) when documented; understand MUEs and bilateral/laterality modifiers (RT/LT, -50). DMEPOS: Manage braces/splints (L-codes/A-codes), proof of delivery, and CMNs where required. Implants & Facility Coordination: Coordinate ASC/HOPD authorizations, implants, device credits, and carve-outs. General Surgery Endoscopy & Procedures: Distinguish screening vs diagnostic colonoscopy (modifiers 33, PT as applicable); apply bundling/edit logic for laparoscopic vs open procedures. Hernia & Soft Tissue: Know payer-specific documentation for hernia types, mesh use, re-do surgery, and post-op complications. Trauma & Assistant Surgeons: Apply assistant surgeon modifiers (-80/-81/-82), trauma activation when relevant, and global rules on staged operations. Plastic Surgery (Reconstructive & Cosmetic) Medical Necessity & Photos: Manage reconstructive vs cosmetic determinations, pre-auths with photo documentation, and payer medical policies. Complex Repairs & Flaps: Code layered closures, tissue rearrangements, flaps/grafts, breast reconstruction (timing and laterality). Financial Consents: Enforce self-pay estimates, ABNs/financial waivers for non-covered cosmetic services, and dual billing (cosmetic + medical when appropriate). ENT (Otolaryngology) Allergy Services: Bill allergy testing (95004/95024), serum prep (95165), and immunotherapy administration (95115/95117) per payer guidelines. Audiology & Vestibular: Understand diagnostics (e.g., 92557, 92567, 92540), medical necessity, and supervision requirements. Sinus/Otologic Procedures: Apply endoscopic sinus surgery coding, septoplasty, tympanostomy tube policies, and procedure bundling rules. Ophthalmology E/M vs Eye Codes: Apply ophthalmic exam codes (92002-92014) vs E/M based on payer; understand incident-to and time/documentation requirements. Imaging & Testing: Bill OCT (92133/92134), visual fields (92083), fundus photos (92250) with LCD-driven indications and frequency limits. Drugs & Injections: Manage intravitreal injections (67028) with buy-and-bill J-codes (e.g., anti-VEGF), wastage reporting (JW/JZ), units, and serial treatment auths. Qualifications Education: High school diploma or equivalent required; Associate's/Bachelor's in Healthcare Administration, HIM, Business, or related field preferred. Certifications: CPC, COC, CPB, CCS-P, or CMOM strongly preferred; specialty credentials (e.g., COSC for orthopedics, COA/COT familiarity for ophthalmology) a plus. Experience: 3-5+ years in professional billing/coding; multi-specialty experience required with at least two of the target specialties. Knowledge: Deep understanding of CPT/HCPCS, ICD-10-CM, global periods, modifiers, NCCI, MUEs, LCD/NCD, and payer medical policies (Medicare, Medicaid, commercial). Systems: Proficiency with EHR/PM/claim scrubbers (e.g., Epic, athenahealth, NextGen, Cerner, eClinicalWorks, Availity, Change Healthcare). Skills: Advanced denial analytics, root-cause problem solving, provider education, clear written appeals, and cross-functional collaboration. Core Competencies Regulatory & Payer Policy Mastery Detail Orientation & Audit Rigor Data Literacy (Excel/BI) & Trend Analysis Communication & Training Delivery Change Management & Process Design Professional Judgment & Confidentiality (HIPAA) Working Conditions Office-based with potential hybrid/remote arrangement. Occasional travel to clinic sites for training or audits. Ability to meet cyclical deadlines (month-end close, payer audits, coding updates).

SECURITY CLEARANCE: TS/SCI with both Polygraphs are required POSITION: Systems ArchitectLCAT: Subject Matter Expert, Level 5 (SME) REQUISITION: MAR-SME5-05.070125LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: CSG is searching for a Subject Matter Expert to join an effort supporting: Desktop and Enclave Services (DES). NOTICE: CITRIX, VMWare, XenApp, CENTRIFY, SCCM, HPE, CentOS/RedHat is required. In general, DES organization provides development, delivery, and sustainment of physical and virtual non-corporate enterprise personal desktop computing solutions. DES supports requirements such as modern hardware and software solutions, delivery, operating system and application software patching, packaging and updates, and hardware testing and baseline approvals for VDI, Trusted Thin Client (TTC), thick clients, thin clients, laptops, and other mobile devices for enclave, customer-specific, and High Value Assets (HVA). Services span the early preparations for deployment, implementation during deployment, and follow-up actions after deployments have concluded. • DES is part of the Enterprise Infrastructure Services (EIS) organization. • EIS is in the process of designing, developing and implementing major changes to the IT architecture and infrastructure, and these changes apply to the entire enterprise. • DES is one of many EIS organizations that will participate in supporting transformation and modernization. At present DES supports a subset of numbering organizations which have requirements that cannot be fulfilled by standard corporate solutions. TTO: The Desktop Application Services Section consists of three Teams: 1. Specialized Desktop Solutions, 2. Specialized VDI Solutions, 3. and TTC. TTO: Enterprise Directory Services performs development and sustainment of Directory and Security services for both on-prem and cloud services. It provides the implementation of emerging technologies, cloud integration, Active Directory and Identity consolidation, and the architecture and adoption of cloud services from cloud providers, such as Microsoft Azure, Amazon, IBM, Google, and Oracle. A Subject Matter Expert, System Architect, you shall be responsible for: REQUIRED: • Provide the bridge between Mission end users of the system to be delivered and those who are architecting engineering and/or developing the system. • Support the development, review, and analysis of Mission CONOPs, requirements, scenarios and use cases that accurately reflect end users' needs. • Assist in the development, organization, and articulation of Mission expectations to support test planning and operational evaluation activities. • Support information management transformation. • Maintain cognizance of all operational requirements, ensuring that the spirit of the requirements is preserved across programmatic and acquisition activities. • Articulate/whiteboard ideas to all levels of management. • Provide lifecycle sustainment support QUALIFICATIONS: • Experience with CITRIX, VMWare, XenApp, CENTRIFY, SCCM, HPE, CentOS/RedHat required. • NOTE: If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange are required. • NOTE: If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Subject Matter Expert, Level 5 CERTIFICATION: IAT, Level 2 EDUCATION + EXPERIENCE: • Bachelor's Degree + 10 years of systems experience, OR • Associate's Degree + 15 years of systems experience, OR • No Degree + 20 years of systems experience. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.