Post job

Programming Specialist jobs at Honeywell - 1184 jobs

  • Sr Program Specialist, Building Automation

    Honeywell 4.5company rating

    Programming specialist job at Honeywell

    Honeywell Multisite, a division of Honeywell International needs a Building Automation Installation Sr. Project Manager. As a Project Manager, you will organize and manage resources so that projects are completed on time, and to a defined scope and quality level that meets cost constraints. You will manage various resources such as project coordinators, application engineers/programmers, subcontractors and project check out teams. Projects are fast paced and are managed remotely for various National Account customers in North America. KEY RESPONSIBILITIES * Manages internal and external resources making sure the project team has the necessary skill sets to complete BAS installation projects. * Establishes the project's overall critical path and ensuring that all project phases adhere to the agreed-upon timeline. * Assists project team in troubleshooting and finding solutions to unforeseen issues. * Develops and monitors all phases of project budget. * Communicates with stakeholders, team members and other project managers on project status; including progress, risk and issues that may have an impact on project delivery. * Manages customer expectations and proactively closing expectation gaps. * Takes ownership of, manages and obtains approvals for all change requests, particularly regarding scope and budget. * Ensures that project team is adhering to all standards and processes as defined by clients. * Prioritizes issues for resolution, hold or escalation. * Ensures that system installation and system performance meet the customer's expectations as well as Honeywell's high-quality standards. * Participates in pre-sales estimate reviews to ensure necessary control products and labor are specified to meet contract requirements and sequence of operation. * Completes job estimates and base proposals. * Oversees preparation of point-to-point wiring diagrams, scope of work definition, written sequences of operation, and applications programming and development. * Approves Bills of Material. * Reviews construction documents to determine project installation requirements. * Reviews and accepts project booking package from Sales. * Creates and maintains project timelines and milestones. Routinely communicates with all project-related parties. * Schedules finished goods and purchased product deliveries. * Schedules subcontractors on turnkey installations and site visits. * Coordinates on-site system checkout and commissioning with Programmer and on-site subcontractor. * Oversees that on-site training is conducted promptly and thoroughly. * Oversees that all project closeout documents, and software are completed and delivered promptly. * Measures and approves all project financial milestones. * Delivers a great customer experience with Honeywell offerings. * 10% travel is required. YOU MUST HAVE * Thorough knowledge of building automation technology (Lennox package RTUs, Hot water loops, Heat exchangers, DOAS units, Building pressure, VAVs -Test and Balance, Heat Pumps, Power metering, BACnet integration * Ability to read construction documents to identify information related to building automation system requirements * Candidates should have a minimum of 3 years of experience as a Project Manager, Engineer or Field tech in the building automation industry * Demonstrated capability in problem resolution and project planning. * Excellent communications skills as well as timely problem resolution skills. * Recognized professionalism in customer relations is a must. * Thorough knowledge of Microsoft Office required. WE VALUE * Bachelor's degree in Engineering, Business, or related field. * Experience in managing programs in a technical environment. * Strong problem-solving abilities and attention to detail. * Ability to work collaboratively in a team-oriented environment. * Familiarity with building management systems and energy efficiency practices. * SAP knowledge a plus * Tridium knowledge a plus BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ******************************* ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date, January 12, 2025
    $64k-100k yearly est. 9d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Repossession Specialist

    Sound Credit Union 3.9company rating

    Tacoma, WA jobs

    Sound Credit Union is currently seeking a Repossession Specialist to join our team! If you have a passion for collections and providing excellent member service, then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $27.12 - $33.89, depending on previous experience and education. The full salary range is $27.12 - $40.67. Why Work with Us: We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! Your Benefits: 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums. 401k match dollar for dollar up to 4% - plus an additional discretionary profit share. Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 10 employer paid Federal Holidays every year. Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November. Up to $50/month gym/lifestyle reimbursement. Up to $5,000/year Tuition Assistance Program. Incentives for multilingual speakers. Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. Free and/or discounted banking services and loans. Employee Charitable Matching Program. Free ORCA pass. What You'll Do: Responsibilities: Manage the entire repossession process, ensuring accounts are tracked, collateral is secured, and remarketing strategies are implemented. Collaborate with various vendors, including repossession agents, insurance companies, dealerships, and law enforcement, to facilitate the repossession and liquidation process. Engage with members to resolve delinquent accounts through communication, negotiation of payment arrangements, and documentation of collection efforts. Requirements: 2+ years of experience in the account collections field required, preferably in a financial institution. High School Diploma or equivalent required. In addition: Must be bondable. Employer sponsorship to secure or maintain employment authorization is not available. Our Hours: A hybrid schedule Monday - Friday, 9AM - 6PM, with the occasional need to work Saturdays. In your role you will have the ability to combine in-person and remote work. About Sound Credit Union... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:careers/ to apply. The Future is in Our Hands... Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
    $27.1-33.9 hourly 1d ago
  • Treasury Management Support Specialist

    Busey Bank 4.5company rating

    Plainfield, IL jobs

    The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role is located in Leawood, KS or Plainfield, IL. Duties & Responsibilities Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email. Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture. Complete system maintenance for existing treasury management products and services. Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts. Maintain knowledge of regulations surrounding treasury services. Assist commercial customer who have experienced fraud on their account. Provide specialized line of business support. Identify and resolve issues within assigned responsibility, elevating urgent matters to management. Other special projects as directed. Education & Experience Knowledge of: Strong oral and written communication skills Advanced knowledge of the line of business policies, procedures and products Operational workflows and secure file transmissions Ability to: Multi-task and work independently Solve problems independently while applying logic and discretion Adapt to change and respond to all requests in a professional manner Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks Analyze and solve problems for which there are not always precedents Maintain visual attention and mental concentration for extended periods of time Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment Education and Training: High school diploma or equivalent required; college degree preferred. 2 years of customer service experience preferred Previous banking or finance and customer service experience preferred. Previous experience in roles identifying customer needs to expand relationships. Requires knowledge of Microsoft Office, Excel and Adobe Acrobat. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $20 - $26/ hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $20-26 hourly 2d ago
  • Scorecard Specialist

    Compeer Financial 4.1company rating

    Bloomington, IL jobs

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $62.7k-89.4k yearly 2d ago
  • Workday LMS Specialist

    Hale International 3.4company rating

    Columbia, MD jobs

    Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization. Key Responsibilities: Support the Workday Learning implementation through discovery and assessment of the current learning environment. Partner with key stakeholders to define LMS goals and requirements within Workday. Act as a liaison between Talent Management and IT during system development and implementation. Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform. Role Requirements: 3 or more years of LMS experience in an analyst, administrator, or similar role. Prior Workday experience is strongly preferred (Workday Learning experience is a major plus). Strong stakeholder engagement skills, with the ability to translate business needs into system requirements. No system configuration experience required. This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization. If you're interested in learning more about this opportunity, please get in touch today!
    $28k-43k yearly est. 4d ago
  • Treasury Management Support Specialist II

    Seacoast National Bank 4.9company rating

    Stuart, FL jobs

    can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-51k yearly est. 3d ago
  • Part-Time Teller Support Specialist

    City Bank 4.4company rating

    Lubbock, TX jobs

    DescriptionThe position of Teller Support Specialist is responsible for offering assistance to the Lubbock and surrounding area branches by performing branch teller services, new account services, and assisting with customer service issues. They will do so in a professional, timely and efficient manner and according to established bank policies and procedures. Essential Duties Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. Able to interact and adapt to different branches and their specific needs or requests. Travels from branch to branch on a daily basis or as requested. Monitors the TSS Calendar consistently and is prepared at all times for any changes that may present itself within the daily schedule. Is prepared at all times with their name tag, name plate and teller stamp. Retains vast amounts of knowledge in many different areas of the bank. Prepares teller window with adequate supplies and is organized and ready to serve customers by regularly scheduled opening times. Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window. Refrains from distractions that prevent the best service to our customers, whether they are engaged with them or not. Distractions such as food, drinks, cell phones, tablets, internet, television or any other item that is not work related and/or inappropriate or unprofessional conversations. Attention to detail and excellent communication skills are required. Actively cross-sells bank products and services. Accepts checks and cash for deposit processing, following written procedure at all times. Verifies deposit amounts and examines checks for endorsement and negotiability. Processing transactions upon verification of signatures and customer account balances. Inspects all checks, money orders, savings withdrawals, etc. to determine their negotiability. Receives credit card payments and processes those according to written procedure. Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected AND properly reads any and all messages that may be placed on such accounts. Cashes City Bank checks for non-bank customers upon verification of identification and appropriate approval, as required. Assist in working night depository bags/envelopes, dropped bag and/or handling bank-by-mail deposits. Issues cashier's checks to customers based on a collected balance. Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily. Maintains MC/EMV supplies. Redeems E/EE/I savings bonds. Accepts stop payments on checks. Accepts and exchanges foreign currency by following proper written procedures. Sends checks and drafts to collections department. Completes Monetary Instrument Log through the Teller system for cash transactions purchasing a monetary instrument (cashier's check) beginning at $3,000. Completes Currency Transaction information through the Teller system for cash transactions at $5,000 or over $10,000. Prepares wire transfer requests as provided in written procedures. Balances teller window daily under dual control and ensures that they stay under their designated drawer limit. Performs opening and closing responsibilities if and when assigned. Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses. Responds to customer account inquiries in a friendly professional manner. Provides customer with copies of statements. Verifies incoming cash shipments under dual control if asked or needed. Maintains ATM on a daily basis, handling deposits, balancing, replenishes cash and supplies if needed. Answers phones in a friendly and professional manner. Encodes and provides daily work for proof and meets courier deadlines. Attends additional trainings and meetings as required by management. Complies with required training courses in a timely fashion. Always greets customers with a smile whether in person or on the phone. Having good knowledge of City Bank's products and services and know when to suggest them. Follows proper procedures when ordering checks for customers. Makes changes signature cards. Closes accounts when necessary. Please also see Branch Services Teller job description for further details. Equal Opportunity Employer/Veterans/Disabled
    $31k-36k yearly est. 2d ago
  • Wires Support Specialist

    United Bankers' Bank 3.9company rating

    Richfield, MN jobs

    As a Wires Support Specialist at UBB, you'll be at the heart of our financial operations, processing and monitoring domestic and international wire transfers while safeguarding against fraud and ensuring seamless daily reconciliations. This critical role combines technical precision with customer service excellence, as you help maintain the integrity of UBB's wire transfer operations. Position is in our Richfield MN office and hours for this position will rotate among the following shifts: 7:00am to 3:30pm CST 8:00am to 4:30pm CST 8:30am to 5:00pm CST 9:45am to 6:15pm CST Essential Responsibilities * Performs startup and End of Day duties which include balancing UNET, FRB and correspondent wire system. * Processes wire transfer activity including domestic & international imported files from UNET, FRB and correspondent wire system. * Monitors and processes wires queues on correspondent wire system and UNET. * Confirms amounts and details of faxed/emailed international wires with authorized customers. * Manage Excel spreadsheets for specific types of wire activity. * Monitors UBB account balance with FRB to eliminate occurrence of overdrafts. * Notifies management of any questionable information or suspicious transactions. * Reconciles incoming and outgoing wires to Federal Reserve Bank's report, and correspondent wire systems reports. * Performs appropriate GL and DDA entries to reflect the day's activities and foreign dollar wires. * Processes customer requests via phone, fax, and email and assists customers with UNET transactions. * Provides concise, accurate and efficient customer service including answering calls and resolving problems related to wire transfer inquiries. * Processes requests for the purchase of foreign dollar wires via select vendors. * Reconciles US Dollar International wires on correspondent wire system sent to Vendor. Monitors wires against OFAC watch-lists and decisions matches. * Performs investigations pertaining to International and Domestic wire details to assist in eliminating fraudulent transfer of funds. * Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a "team" approach. * Duties as assigned. Knowledge, Skills & Abilities * Associate's degree in Business, Accounting or related field with 2+ years banking experience preferred * High School Diploma or equivalent with 4+ years banking experience considered * High attention to detail * Basic accounting or bookkeeping knowledge * Windows, Microsoft Edge, typing and 10 key accuracy Benefits * Medical, Dental, and Vision * HSA with a generous company contribution * Medical and Dependent Care Flexible Spending Accounts * 401(k) plan with a 3% company contribution, plus up to an additional 1% match -Roth option available * 12 Paid holidays To continue to learn more about our superior benefits package and apply for this position, please visit our Careers page at about-us/careers. Pay Range * $22.34 - $29.78 hourly; depending on education, qualifications, experience * Annual bonus target: 5% of annual pay dependent on company and personal performance Headquartered in Richfield, MN and chartered in 1975, United Bankers' Bank (UBB) is the nation's first bankers' bank. Today, UBB has over $1 billion in assets, and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our " First for Your Success" motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority. United Bankers' Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.
    $22.3-29.8 hourly 2d ago
  • Treasury Management Support Specialist II

    Seacoast National Bank 4.9company rating

    Boca Raton, FL jobs

    can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-51k yearly est. 3d ago
  • Scorecard Specialist

    Compeer Financial 4.1company rating

    Lakeville, MN jobs

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $62.7k-89.4k yearly 2d ago
  • Treasury Management Support Specialist II

    Seacoast National Bank 4.9company rating

    Saint Petersburg, FL jobs

    can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-49k yearly est. 3d ago
  • Scorecard Specialist

    Compeer Financial 4.1company rating

    Rochester, MN jobs

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $62.7k-89.4k yearly 2d ago
  • Lockbox Remittance Specialist

    Busey Bank 4.5company rating

    Creve Coeur, MO jobs

    The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare batches of work by removing payments and forms from envelopes Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing Measures Follow standard operating procedures and customer specific instructions through data entry. Verifying checks through customer specific instructions for processing Balance/reconcile electronic and paper documentation. Analyze information to determine accuracy and completeness of work. Conduct non-routine research. Operate high-speed imaging/ extraction Opex equipment. Re-associate check images to corresponding material while validating quality of images. Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security. Team Support: Lend help to immediate team/team members, as needed. Education & Experience Knowledge of: Strong oral and written communication skills Excellent organizational skills Keen sense of quality control and practices Attention to detail and focus on meeting deadlines. Ability to: Analyze and comprehend client's standard operating procedures and instructions Complete multiple manual tasks per transaction and/or client with precision Ability to sit, stand, and walk for long periods of time Be a team player and maintain a positive attitude at all times Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$20/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $18-20 hourly 2d ago
  • Treasury Solutions Support Specialist

    Renasant Bank 4.3company rating

    Birmingham, AL jobs

    Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $30k-36k yearly est. 2d ago
  • Lockbox Remittance Specialist

    Busey Bank 4.5company rating

    Glenview, IL jobs

    The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare batches of work by removing payments and forms from envelopes Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing Measures Follow standard operating procedures and customer specific instructions through data entry. Verifying checks through customer specific instructions for processing Balance/reconcile electronic and paper documentation. Analyze information to determine accuracy and completeness of work. Conduct non-routine research. Operate high-speed imaging/ extraction Opex equipment. Re-associate check images to corresponding material while validating quality of images. Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security. Team Support: Lend help to immediate team/team members, as needed. Education & Experience Knowledge of: Strong oral and written communication skills Excellent organizational skills Keen sense of quality control and practices Attention to detail and focus on meeting deadlines. Ability to: Analyze and comprehend client's standard operating procedures and instructions Complete multiple manual tasks per transaction and/or client with precision Ability to sit, stand, and walk for long periods of time Be a team player and maintain a positive attitude at all times Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$20/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $18-20 hourly 2d ago
  • Treasury Solutions Support Specialist

    Renasant Bank 4.3company rating

    Atlanta, GA jobs

    Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
    $31k-38k yearly est. 2d ago
  • Credit Resolution Support Specialist

    Water and Power Community Credit Union 3.7company rating

    Los Angeles, CA jobs

    Role: Perform and conduct complex, time-intensive credits on non-performing assets through journal entries and department monetary adjustments and may be required to balance outages. Responsible for the accuracy of charge off losses and adjusted journal entries ensuring accounting principles are followed for proper financial record keeping. This position works independently to provides technical support and research support to branches, Credit Resolution, and other back office departments. The Credit Resolution Support Representative role will function as a subject matter expert in a variety of complex functions, including Credit Disputes, Validation of Debt, Payment history analysis, Paid Ahead reports for Real Estate loans. The role also serves as a back-up support for Credit Resolutions Collateral Representative. Duties and Responsibilities: Monitor and maintain sub-ledgers, reconcile, and research accounts to clear variances. Participate in department projects. Maintain a basic understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act (BSA} and anti-money laundering laws appropriate to the position. Assist in audits and reconciliations on account types including the following: Vehicle/RV loans Personal Loan Line of Credit Credit Card Collection payments Collection extensions Expulsion Process Account closure Negative Shares, Visa, and Loan Charge-offs. Review delinquent accounts 150 to 180 days past due and write-off small account balances on personal loans, Visa, and Negative shares. Assigns charge off accounts to Collection Agencies Processes payments received on charged off loans Post and balance all Chapter 13, collection agency, and attorney suit payments Processes Charge off loans as approved by the Board of Directors. Make corrections or processes changes to loan payments Independently work with WPCCU departments to resolve member disputes Foster a positive and engaging work environment by sharing best practices and industry standards. Maintain positive communication through words and actions by modeling WPCCU mission, vision and core values. Responsible for handling escalations related to complex credit bureau inquiries and disputes from members, dealers, financial Institutions, vendor/partners and the credit reporting agencies. Maintain a thorough understanding of state and federal laws and regulations related to credit bureau reporting, compliance, including but not limited to; Consumer Credit Reporting Agencies Act, Unfair or Deceptive Acts or Practices, Fair and Accurate Credit Transactions Act (FACT Act), Fair Credit Reporting Act (FCRA}, Bank Secrecy and Anti-Money laundering laws as appropriate to the position. Work, create and analyze reports necessary to ensure work is completed according to required timelines, procedures and regulations. Perform necessary research and actions based on report findings, and trend analysis notifying management of status, any issues and proposed resolutions. Review, analyze, credit reporting process to ensure accuracy. Evaluate and ensure thee-OSCAR disputes are accurate, complete and compliant, Review incoming correspondence, information researched, and response paperwork for truthfulness, accuracy, and consistency. Apply fraud detection and prevention techniques. Create lien releases, payoff's reports Ensure payments are posted within regulatory and industry best practices. Provide additional support throughout the department and perform other tasks and duties as needed. Qualifications EDUCATION: High School curriculum is required, AA degree in accounting or equivalent combination of education, training preferred. EXPERIENCE: Three years or more performing Journal entry, reconciliation, and research work in a sin1i1ar position within a financial institution. KNOWLEDGE/SKILLS: Strong oral and written communication skills. Has demonstrated a strong knowledge of financial services products, services, understanding of BSA, OFAC and FDCPA, FCRA, FACTA, regulation. Strong knowledge of General Accounting Principles rules, ten-key, Strong comprehension of the Journal Voucher (JV) protocol, General Ledger (GL) system. Demonstrate analytical skills and problem solving with the ability to balance and reconcile GL accounts. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Water and Power Community Credit Union is an equal opportunity employer We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, mental or physical disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
    $38k-45k yearly est. 2d ago
  • Contact Center Loan Support Specialist

    Northwest Bank 4.8company rating

    Buffalo, NY jobs

    As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. As a trusted support partner, the specialist will provide support to internal/external customers with regards to all retail loan products (mortgage. equity, consumer, indirect and credit card). This position works to achieve monthly call quality performance while educating clients on products and services. This position is eligible for a shift differential. Essential Functions: * Provide support to internal and external customers with a broad range of loan support questions and issues. These interactions may occur across multiple delivery channels. * Embody a strong client experience culture, ensuring that you deliver exceptional service in each and every interaction. * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards, and designated performance targets. * Resolve complex customer service issues, provide recommendations on appropriate solutions while utilizing a first call/contact resolution approach. * Support new employee training as a coach/mentor to newly hired team members. * Maintain strong levels of attention to detail while completing assigned tasks. * Work extended hours and weekends on a rotating basis to provide support to internal and external customers. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Knowledge. Skills, & Abilities: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma, Associate's Degree, or equivalent preferred Work Experience: 2-3 Years Internal/External customer service experience preferred 2-3 Years Bank or financial services experience preferred The pay range for this position is generally $16.00 to $17.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on variousfactorsincluding but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-EB1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $16-17.5 hourly 2d ago
  • Branch Specialist (Bi-lingual English/Spanish required)

    Consumers Credit Union 3.5company rating

    Waukegan, IL jobs

    We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table. Our Waukegan branch is looking for a full-time Branch Specialist! This member-facing position provides strong opportunities for growth and hands-on experience in branch operations! As a Branch Specialist, you'll enjoy a varied, hands-on role that combines being a Concierge, Teller, and Personal Banker. You'll greet members with a smile, handle financial transactions, open accounts, and help members discover the products and services that best fit their needs. This is a fantastic early-career opportunity for anyone interested in banking or financial services, enjoys working with people, wants hands-on exposure to branch operations, and is eager to build a long-term career. Day-to-day responsibilities: Greeting members as they enter the branch or use the drive up lanes Educating and assisting members with self-service transactions through the use of Interactive Teller Machines (ITMs) and related functionality. Performing teller transactions and resolving member service needs, including account maintenance and other operational duties as assigned by the Branch Manager and/or Assistant Branch Manager Opening new consumer accounts efficiently and accurately Identifying opportunities to refer members to additional products and services including consumer loan and mortgage products, as well as wealth advisors Recommending process improvements to enhance member service delivery and overall branch efficiency Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards Qualifications: High School diploma or equivalent 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred Bilingual in Spanish required Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office Excellent interpersonal and communication skills Ability to multitask, thrive in a fast-paced environment, and maintain strong organizational skills Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity Availability to work 40 hours/week and be scheduled between the following hours: Monday - Thursday: 8:30AM - 5:30PM, Friday: 8:30AM - 6:30PM, Regular Saturdays: 8:30AM - 1:30PM Compensation & Benefits: The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20. For more information about benefit offerings, please visit our careers page: about/what-we-do/careers About CCU: Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org Equal Opportunity Employer: CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $16.7-25 hourly 3d ago
  • HMDA Specialist

    Cathay Bank-Headquarters 4.4company rating

    El Monte, CA jobs

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY This position is responsible for the review and accuracy of the HDMA loan data required to be collected and reported in accordance with the Bank and HMDA regulatory requirements. ESSENTIAL FUNCTIONS Responsible for accuracy and integrity of the data collected and reviewed that is reported on originated mortgage loans, as well as non-originated applications (denials, withdrawal, approved but not accepted applications). Scrub and audit file loan data to uncover any systematic problems, discrepancies, or data integrity issues. Perform second line reviews on Bank Purchase Loans. Work with various mortgage operations team members as well as other areas of the Bank to correct data within the loan origination system (Empower) or on the LAR. Identify commercial HMDA reportable loans; prepare manual HMDA LAR by working with various commercial lending units. Report any potential concerns about non-compliance with HMDA regulatory requirements. Prepare monthly HMDA excel reports that will be submitted to the Compliance Department for LAR reporting. Meet monthly deadline for HMDA data required on the Loan Application Register (LAR). Perform other tasks which may be assigned by management. QUALIFICATIONS Education: College graduate with major in accounting or business preferred. Experience: Minimum three years of mortgage lending and banking experience with good knowledge of lending regulations. Knowledge of the Home Mortgage Disclosure Act (HMDA) is preferred. Skills/Ability: Strong analytical and research skills; strong planning, organizing, and problem-solving skills; strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment; PC proficient at the expert level; demonstrated ability to work in a team-oriented environment; bilingual English/Chinese is a plus. OTHER DETAILS $20.00 - $24.04 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $20-24 hourly 2d ago

Learn more about Honeywell jobs

View all jobs