Technical Business Analyst jobs at ICONMA

Business/Data Analyst Duration: 6 Month Contract Pay: $55-60/hr W2 ONLY, NO C2C We're modernizing our data platform and need a Business Analyst who combines advanced SQL skills with excellent written and verbal communication. You'll facilitate the creation of high‑quality Jira stories, document business requirements, and lead test planning and execution across multiple datasets and systems. You'll partner with business, technology, and analytics teams to translate complex data needs into actionable solutions that improve efficiency, quality, and policy adherence. What you'll do Identify and define business requirements; translate data and business needs into clear recommendations and work items (epics/features/stories). Facilitate Agile delivery: author Jira user stories and acceptance criteria, maintain backlogs, and support sprint activities. Design & test: develop test plans, author test cases, and execute testing (UAT/functional/regression). Data platform documentation: participate in group technology efforts and partner with engineering on improving data quality. Required qualifications 4+ years of analytics experience (or equivalent via work, training, military service, or education). Advanced SQL and Advanced Excel mastery; experience with relational databases and core concepts. Hands‑on experience with Python for automating test routines. Excellent verbal, written, and interpersonal communication (able to connect with both non‑technical business and technical development audiences). Proven analytical rigor with high attention to detail and accuracy. Experience documenting processes and reporting workflows. Desired qualifications 5+ years of finance experience or equivalent demonstrated through similar roles. Bachelor's degree or higher in a quantitative field (CS, engineering, applied math, accounting, finance, economics, econometrics). Experience across data quality, reporting, analytics; prior internal/external consultative work and/or investment banking/corporate banking support. Success handling small/medium projects end‑to‑end; participation on complex/large‑scale programs and matrix‑managed teams. Strong interest in growing both business and technical skills in a dynamic environment. Job expectations Strong individual contributor with polished communication for diverse audiences both written and verbal. Experience in problem analysis, solution implementation, and change management; able to articulate issues, risks, and proposed solutions. Independent judgment in a fast‑paced, results‑driven environment; manage multiple priorities to meet strict timelines. Proven stakeholder relationship management; collaborative contributor with continuous‑learning mindset. Attention to detail in analytics and documentation; ability to connect with customers to understand and document business process workflows. Tools & technologies you'll use SQL (advanced) Excel (advanced) Python (intermediate) Jira & Confluence Nice‑to‑have: familiarity with migrations to cloud object storage (S3), Google Cloud Platform, and query acceleration engines (e.g., Dremio). Work Conditions Hybrid model: Expected to report to the office at least 3 days per week in Charlotte, North Carolina (550 South Tryon)

The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders. You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency. Key Responsibilities: Business Analysis Standards & Requirements Establish, promote, and maintain consistent BA practices, templates, and documentation standards. Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements). Oversee requirement validation to ensure both business and technical needs are fully addressed. Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality. Ensure timely and complete delivery of BA artifacts to support project timelines and milestones. Promote testing approaches that address functional, non-functional, and data requirements. Collaboration, Facilitation & Stakeholder Alignment Foster strong collaboration across business units, IT teams, vendors, and stakeholders. Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs. Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making. Support change management efforts through consistent and proactive stakeholder communication. Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum. Communication & Presentation Demonstrate exceptional written and verbal communication skills. Translate complex business needs into clear, concise, and actionable requirements and documentation. Tailor communication for executives, technical teams, and end users to ensure shared understanding. Present findings, recommendations, and project updates to senior leadership with clarity and confidence. Produce high-quality documentation that is accurate, structured, and easy to understand. Team Leadership, Coaching & Continuous Improvement Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence. Identify improvement opportunities through process analysis, team feedback, and project outcomes. Recommend and help implement improvements to BA practices to increase efficiency and consistency. Ensure alignment with leadership and team members before introducing new methodologies or practice changes. Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness. Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality. Qualifications Required Bachelor's degree in business, Information Technology, or a related field 7+ years of experience as a Business Analyst, including 3+ years mentoring or leading analysts Outstanding written and verbal communication skills Strong understanding of requirement elicitation, documentation, and process modeling Proven experience with Agile methodologies (Scrum and/or Kanban) Excellent facilitation and stakeholder engagement skills Experience working with enterprise-level applications or multi-module systems Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar Preferred Experience guiding BA practice standards or supporting BA Centers of Excellence Experience with data governance, data integration, or data quality initiatives Familiarity with testing methodologies and ALM or automated testing tools Strong analytical and problem-solving skills, including the ability to use data to drive insights Skills & Competencies Leadership and mentoring abilities Exceptional communication and presentation skills Strong analytical and process improvement mindset Excellent stakeholder engagement and facilitation capabilities High attention to detail and commitment to quality Ability to manage multiple priorities and support projects concurrently Proficiency with Microsoft Office Suite and process modeling tools Required: Business Analysis - Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc) Leadership - Strong leadership and mentoring skills, with experience leading and guiding experienced teams. Communication - Effectively conveying ideas to both technical and non-technical teams at various levels of an organization Stakeholder Management - Ablity to build and maintain working relationships with key stakeholders within the organization Support - Guide and help experienced professionals in achieving their goals and support in removing obsticles.

Compensation: $120,000-$150,000 IT Business Analyst - Salesforce Inceed has partnered with a great company to help find a skilled IT Business Analyst! You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment. Responsibilities: Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices. Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions. Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget. Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption. Build strong relationships across teams and external vendors to foster collaboration and alignment. Required Qualifications & Experience: 5+ years of Salesforce.com experience, including administration and business process optimization. Bachelor's degree in Information Services, Business, or related field (or equivalent experience). Experience developing, implementing, and supporting sales and marketing business processes and systems. Strong project management skills; PMI or Six Sigma certification a plus. Excellent analytical, troubleshooting, and customer service skills. Nice to Have Skills & Experience: Experience with Microsoft Power BI for reporting and analytics. Prior experience with Oracle EBS or SAP ERP implementation/support. Technical background in IT systems, AI tools, or process automation. Familiarity with multi-site manufacturing or cross-functional collaboration. Perks & Benefits: Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving. Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care. If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management

The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders. You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency. Key Responsibilities: 1. Business Analysis Standards & Requirements: Establish, promote, and maintain consistent BA practices, templates, and documentation standards. Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements). Oversee requirement validation to ensure both business and technical needs are fully addressed. Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality. Ensure timely and complete delivery of BA artifacts to support project timelines and milestones. Promote testing approaches that address functional, non-functional, and data requirements. 2. Collaboration, Facilitation & Stakeholder Alignment: Foster strong collaboration across business units, IT teams, vendors, and stakeholders. Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs. Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making. Support change management efforts through consistent and proactive stakeholder communication. Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum. 3. Communication & Presentation: Demonstrate exceptional written and verbal communication skills. Translate complex business needs into clear, concise, and actionable requirements and documentation. Tailor communication for executives, technical teams, and end users to ensure shared understanding. Present findings, recommendations, and project updates to senior leadership with clarity and confidence. Produce high-quality documentation that is accurate, structured, and easy to understand. 4. Team Leadership, Coaching & Continuous Improvement: Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence. Identify improvement opportunities through process analysis, team feedback, and project outcomes. Recommend and help implement improvements to BA practices to increase efficiency and consistency. Ensure alignment with leadership and team members before introducing new methodologies or practice changes. Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness. Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality. Qualifications: Required: Bachelor's degree in business, Information Technology, or a related field 7+ years of experience as a Business Analyst, including 3+ years mentoring or leading analysts Outstanding written and verbal communication skills Strong understanding of requirement elicitation, documentation, and process modeling Proven experience with Agile methodologies (Scrum and/or Kanban) Excellent facilitation and stakeholder engagement skills Experience working with enterprise-level applications or multi-module systems Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar Preferred: Experience guiding BA practice standards or supporting BA Centers of Excellence Experience with data governance, data integration, or data quality initiatives Familiarity with testing methodologies and ALM or automated testing tools Strong analytical and problem-solving skills, including the ability to use data to drive insights Skills & Competencies: Leadership and mentoring abilities Exceptional communication and presentation skills Strong analytical and process improvement mindset Excellent stakeholder engagement and facilitation capabilities High attention to detail and commitment to quality Ability to manage multiple priorities and support projects concurrently Proficiency with Microsoft Office Suite and process modeling tools Skill Required / Desired Amount of Experience Business Analysis - Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc)-Required 10 Years Leadership - Strong leadership and mentoring skills, with experience leading and guiding experienced teams-Required 7 Years Communication - Effectively conveying ideas to both technical and non-technical teams at various levels of an organization-Required 7 Years Stakeholder Management - Ability to build and maintain working relationships with key stakeholders within the organization-Required 7 Years Support - Guide and help experienced professionals in achieving their goals and support in removing obstacles-Required 7 Years

**NO 3rd Parties or Sponsorship! Role Title: IT Business Analyst Duration: 6-9 Month Contract, possible extension / contract to hire Preferred Location: Milwaukee, WI or Chicago, IL - 4 days onsite, 1 day remote Role Description: We are seeking an experienced IT Business Analyst with strong expertise in Supply Chain, Warehouse Management (WMS), and Transportation Management (TMS). This role will support core distribution, transportation, planning, inventory management, and forecasting functions. The ideal candidate excels at partnering with business stakeholders to define scope, gather requirements, and translate operational needs into effective technical solutions. Responsibilities: Work closely with Supply Chain, Warehouse, and Transportation business teams to understand operational processes and define project scope and requirements. Support distribution, transportation, inventory management, and forecasting initiatives across the organization. Analyze current processes and identify opportunities for improvement to drive efficiency and accuracy. Serve as the liaison between business stakeholders and technical teams, ensuring clear documentation of functional requirements, processes, and workflows. Support enhancements, configurations, and integrations for the company's custom, homegrown WMS. Partner with cross-functional teams on testing, issue resolution, and production support. Assist with system upgrades, continuous improvement initiatives, and process optimization efforts. Provide analytical support and data-driven recommendations to improve supply chain performance. Requirements: 5+ years of experience as an IT Business Analyst within Supply Chain, Warehouse Management, or Transportation Management. Strong understanding of distribution, transportation, inventory management, and forecasting processes. Experience supporting or integrating with WMS/TMS platforms; experience with homegrown/legacy systems is a plus. Hands-on experience with SAP (preferred) or JD Edwards in supply chain or logistics modules. Ability to translate business needs into technical requirements, user stories, and process documentation. Excellent communication skills with the ability to collaborate across business and IT teams. Strong problem-solving skills and the ability to manage multiple initiatives.

**NO 3rd Party vendor candidates or sponsorship** Role Title: IT Business Analyst Client: Industrial Manufacturing and Machinery Employment Type: Contract Duration: 6-9 Month Contract, possible extension / contract to hire Preferred Location: Milwaukee or Chicago - 4 days onsite, 1 day remote Role Description: We are seeking an experienced IT Business Analyst with strong expertise in Supply Chain, Warehouse Management (WMS), and Transportation Management (TMS). This role will support core distribution, transportation, planning, inventory management, and forecasting functions. The ideal candidate excels at partnering with business stakeholders to define scope, gather requirements, and translate operational needs into effective technical solutions. Responsibilities: Work closely with Supply Chain, Warehouse, and Transportation business teams to understand operational processes and define project scope and requirements. Support distribution, transportation, inventory management, and forecasting initiatives across the organization. Analyze current processes and identify opportunities for improvement to drive efficiency and accuracy. Serve as the liaison between business stakeholders and technical teams, ensuring clear documentation of functional requirements, processes, and workflows. Support enhancements, configurations, and integrations for the company's custom, homegrown WMS. Partner with cross-functional teams on testing, issue resolution, and production support. Assist with system upgrades, continuous improvement initiatives, and process optimization efforts. Provide analytical support and data-driven recommendations to improve supply chain performance. Requirements: Qualifications: 5+ years of experience as an IT Business Analyst within Supply Chain, Warehouse Management, or Transportation Management. Strong understanding of distribution, transportation, inventory management, and forecasting processes. Experience supporting or integrating with WMS/TMS platforms; experience with homegrown/legacy systems is a plus. Hands-on experience with SAP (preferred) or JD Edwards in supply chain or logistics modules. Ability to translate business needs into technical requirements, user stories, and process documentation. Excellent communication skills with the ability to collaborate across business and IT teams. Strong problem-solving skills and the ability to manage multiple initiatives. Preferred Skills: SAP Supply Chain modules (MM, WM, EWM, or TM). Experience supporting distribution or fulfillment operations. Familiarity with data analysis, reporting, and process mapping tools.

Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: Facilitates the resolution of service requests. Monitors system integration and user acceptance testing prior to implementation. Assists developers, systems analysts, or customers on system applications, software, and hardware. Provides production support to users of systems and applications, including on-site support as needed. Develops and/or reviews complex system documents to convey business requirements and support efficient system design. Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. Analyzes program policies and procedures to determine their effect on STRM. Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. Develops training curriculum and conducts formal training sessions covering STRM. Develops the design and/or review of test cases, processes change requests, and manages a project's scope, acceptance, installation, and deployment. May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. Participates in and may lead oversight of the STRM Business Team. Maintains confidential and sensitive information. Minimum Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. Three to five years of relevant work experience in business analysis. Preferred Qualifications: Six or more years of relevant work experience related to business analysis. Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. Experience in project work involving Microsoft Power Platform tools and applications. Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: ********************************* Internal Id: 25-54508

Our client is seeking a Business Analyst to join their team! This position is located in San Francisco, CA or Seattle, WA. Vet and prioritize CMO meeting requests from field and customers Manage intake from our CRM system, email, and Slack channels Support FY27 CMO customer engagement strategy, helping to create process and structure, as well as Office of CMO initiatives Manage the full operational lifecycle for customer engagements: vetting and coordinating customer engagements; obtaining meeting approvals; preparing briefing documents; as well as run the debriefing and follow-up process Coordinate with internal stakeholders to align on invite lists, meeting agendas, logistical details, and seating charts Manage shared systems: maintain prep doc folders, event templates, media archives, CMO customer engagement calendar Draft customer-facing follow-up communications and action items post-meeting or event Track sales and marketing metrics to determine strategy for meetings and events Maintain and manage Tableau dashboards and internal reports Desired Skills/Experience: Highly creative and comfortable working in ambiguous, fast-moving environments with tight deadlines Demonstrates a strong growth mindset with curiosity, adaptability, and a collaborative, team-oriented approach Proven program management experience with the ability to drive initiatives end-to-end A natural self-starter who can balance big-picture thinking with meticulous attention to detail Experience in sales strategy and programs is a strong plus Strategic thinker capable of connecting ideas, teams, and stakeholders to move initiatives forward Exceptional verbal and written communication skills, including the ability to craft and deliver executive-level communications Experience supporting executive engagement and communications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $36.60 and $52.29. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Title: Technical Business Analyst - CyberArk • 5+ years of experience as a Technical Business Analyst supporting IAM, security engineering, application integration, or enterprise access management projects. • Direct experience with CyberArk (password vaulting, privileged access, account onboarding, policy configuration, credential rotation workflows). • Strong understanding of application authentication, authorization, service accounts, secrets management, and API-based integrations. • Ability to analyze identity and access data, system logs, entitlement models, and configuration files. • Experience documenting technical requirements including data mappings, integration workflows, user stories, acceptance criteria, and technical specifications. • Strong background working with engineering and InfoSec teams, translating business needs into technical implementation plans. • Familiarity with Active Directory / Entra ID, identity lifecycle events, group policies, and service account management. • Excellent communication and documentation skills with the ability to articulate technical concepts to both technical and non-technical audiences. • Highly organized, able to drive multiple integration workstreams simultaneously. Preferred Qualifications: • Experience with enterprise IAM tools such as SailPoint, CyberArk, Okta, or similar solutions. • Experience supporting application remediation, IAM policy standardization, or security modernization initiatives. • Working knowledge of SQL, API testing tools (Postman, Swagger), or log analysis platforms. • Understanding of ITIL, SDLC, Agile, or DevSecOps methodologies. • Relevant IAM or BA certifications a plus.

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Financial Data Analyst at Alpharetta , GA . Role : Financial Data Analyst Location : Alpharetta , GA 30005 / 3 days from Office Hiring Type: Fulltime with Genpact + Benefits Responsibilities Define and execute the product roadmap for AI tooling and data integration initiatives, driving products from concept to launch in a fast-paced, Agile environment. Translate business needs and product strategy into detailed requirements and user stories. Collaborate with engineering, data, and AI/ML teams to design and implement data connectors that enable seamless access to internal and external financial datasets. Partner with data engineering teams to ensure reliable data ingestion, transformation, and availability for analytics and AI models. Evaluate and work to onboard new data sources, ensuring accuracy, consistency, and completeness of fundamental and financial data. Continuously assess opportunities to enhance data coverage, connectivity, and usability within AI and analytics platforms. Monitor and analyze product performance post-launch to drive ongoing optimization and inform future investments. Facilitate alignment across stakeholders, including engineering, research, analytics, and business partners, ensuring clear communication and prioritization. Minimum qualifications Bachelor's degree in Computer Science, Finance, or related discipline. MBA/Master's Degree desired. 5+ years of experience in a similar role Strong understanding of fundamental and financial datasets, including company financials, market data, and research data. Proven experience in data integration, particularly using APIs, data connectors, or ETL frameworks to enable AI or analytics use cases. Familiarity with AI/ML data pipelines, model lifecycle, and related tooling. Experience working with cross-functional teams in an Agile environment. Strong analytical, problem-solving, and communication skills with the ability to translate complex concepts into actionable insights. Prior experience in financial services, investment banking, or research domains. Excellent organizational and stakeholder management abilities with a track record of delivering data-driven products. Preferred qualifications Deep understanding of Python, SQL, or similar scripting languages Knowledge of cloud data platforms (AWS, GCP, or Azure) and modern data architectures (data lakes, warehouses, streaming) Familiarity with AI/ML platforms Understanding of data governance, metadata management, and data security best practices in financial environments. Experience with API standards (REST, GraphQL) and data integration frameworks. Demonstrated ability to partner with engineering and data science teams to operationalize AI initiatives. Why join Genpact? • Lead AI-first transformation - Build and scale AI solutions that redefine industries • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills • Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace • Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything webuild • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Business Systems Analyst (Mortgage | Encompass LOS) We are seeking a detail-oriented and proactive Business Systems Analyst with strong mortgage industry experience to support the development, optimization, and delivery of technology solutions across our organization. This role focuses on improving system functionality-particularly within Encompass LOS-and enhancing processes, workflows, and documentation to ensure operational efficiency and exceptional user experience. Key Responsibilities Partner with business units to gather, analyze, and document detailed business and technical requirements. Serve as a subject matter expert on mortgage operations and Encompass LOS, identifying enhancement opportunities and validating configuration changes. Create clear and comprehensive process flows, workflows, and system diagrams using Microsoft Visio to support requirements, development, and training initiatives. Evaluate existing systems and processes to identify gaps, inefficiencies, and opportunities for automation or optimization. Collaborate with IT, development teams, project managers, and stakeholders to support solution design, testing, and deployment. Develop and maintain system documentation, user guides, release notes, and technical reference materials. Perform system testing, create test scripts, and participate in UAT to ensure enhancements meet business needs and quality standards. Monitor daily system performance, troubleshoot issues, and support end users to ensure consistent system usability and reliability. Generate data-driven insights through analysis and reporting to support decisions and continuous improvement initiatives. Coordinate with external vendors as needed to manage system integrations, enhancements, and issue resolution. Support Agile/Scrum ceremonies and contribute to backlog grooming, sprint planning, and technical discussions. Qualifications Bachelor's degree in Business, Computer Science, or related field-or equivalent relevant experience. 1-3 years of experience with mortgage technologies, including hands-on experience working as an Encompass Business Analyst. Strong proficiency in Microsoft Visio with demonstrated ability to build process maps, workflows, and system flow diagrams. Proven analytical skills with the ability to interpret large data sets and translate findings into actionable recommendations. Experience using Jira, SQL for CRUD validation, and familiarity with Agile/Scrum methodologies. Strong communication and technical writing abilities, with experience developing business requirements, test documentation, and system reference materials. Ability to work cross-functionally with diverse teams in a fast-paced environment while managing multiple priorities.

Analyzing current business processes, workflows and procedures to identify areas for improvement. Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction. Collaborating with stakeholders to design and execute new Quote to Cash products aligned with organizational goals. Monitoring and evaluating the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement. Stay updated on industry trends, emerging technologies and process improvement methodologies. Responsibilities: Help drive the roadmap for business process automation related to subscription functions; Quote to Cash. Gain cross functional alignment across product, sales ops, finance, legal, operations, services etc. Plans, implements and monitors business process changes for projects Assists in making business decisions relating to system implementation, modification, maintenance, etc. Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP. Collaborate closely with IT Architects and product management to define and implement effective and efficient solutions to help scale the business. Assume a hands-on role in testing solutions, identifying issues, validating solution meets specification and communicate to team members. Presents analyses, solutions and business cases to senior management Coordinates with cross-functional team to develop business process requirements Experience: 10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (eg. eCommerce, Salesforce, ERP, Zuora etc.) Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge. Familiarity with process mapping and modeling techniques. Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems. Strong analytical skills with the ability to collect, study and interpret complex data. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar) MSFT Office Application Suite SFDC CPQ, Contracts and CRM modules Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Skills: EAbility to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar) MSFT Office Application Suite SFDC CPQ, Contracts and CRM modules Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Education: Bachelor's degree in business administration, management or a related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter's email id ******************************* ID: # 25-54457

The main function of a Data Analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems. Job Responsibilities: • Work with senior management, technical and client teams in order to determine data requirements, business data implementation approaches, best practices for advanced data manipulation, storage and analysis strategies • Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions • Design, implement, automate and maintain large scale enterprise data ETL processes • Modify existing databases and database management systems and/or direct programmers and analysts to make changes • Test programs or databases, correct errors and make necessary modifications Qualifications: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required • 2-4 years applicable experience required • Experience with database technologies • Knowledge of the ETL process • Knowledge of at least one scripting language • Strong written and oral communication skills • Strong troubleshooting and problem solving skills • Demonstrated history of success • Desire to be working with data and helping businesses make better data driven decisions

Our client is seeking a Senior Business Analyst, ServiceNow GRC/IRM to join their team! This position is located in Chicago, Illinois. Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks Conduct business process analysis to identify inefficiencies and make recommendations for improvement Collaborate with the technical team to ensure the configured solution aligns with the documented functional requirements Create and configure dashboards and reports to provide stakeholders with clear visibility into the organization's risk and compliance posture Develop test plans, assist with user acceptance testing (UAT), and ensure the solution meets acceptance criteria Provide ongoing support and clarification for implemented IRM solutions, acting as the subject matter expert Stay up-to-date with ServiceNow IRM product releases and evolving GRC industry trends Desired Skills/Experience: Bachelor's degree in a relevant field, or equivalent professional experience 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an in-depth understanding of enterprise risk, and controls processes 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self-Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management In-depth knowledge of GRC and risk management frameworks and best practices Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $74.00 and $94.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Assists in the research and assessment of business goals, objectives and needs to align information technology solutions with business initiatives for multiple, less complex accounts. Serves as the liaison between technical personnel and business area for multiple accounts. Essential Job Functions: Assists in planning and designing business processes; assists in formulating recommendations to improve and support business activities. Assists in analyzing and documenting client's business requirements and processes; communicates these requirements to technical personnel by constructing basic conceptual data and process models, including data dictionaries and volume estimates. Assists in creating basic test scenarios to be used in testing the business applications in order to verify that client requirements are incorporated into the system design. Assists in developing and modifying systems requirements documentation to meet client needs. Participates in meetings with clients to gather and document requirements and explore potential solutions. Executes systems tests from existing test plans. Assists in analyzing test results in various phases. Participates in technical reviews and inspections to verify 'intent of change' is carried through phase of project. Basic Qualifications: Bachelor's degree or equivalent combination of education and experience Bachelor's degree in business administration, information systems, or related field preferred Three or more years of business analysis experience. Experience working with the interface of information technology with functional groups within an organization. Experience working with business processes and re-engineering. Experience working with computer programming concepts and basic language. Other Qualifications: Interpersonal skills to interact with customers and team members Communication skills Analytical and problem-solving skills Presentation skills to communicate with management and customers Personal computer and business solutions software skills Ability to work in a team environment with multiple team members and the ability to multitask Key Skills: Business Analysis, Business processes, Fluent Spanish speaker Education: Bachelor's degree or equivalent combination of education and experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Roushan Email: ********************************** Internal Id: 25-54594

Our client is seeking a Business Analyst to join their team! This position is located in Maryland Heights, Missouri. Reviews, analyzes, and evaluates information technology systems operations Determines user needs and requirements and recommends ways to improve systems Serves as primary point of contact between users and engineering/development staff Identifies, documents, reports and tracks system issues Supports the process of translating business needs into formal technical requirement deliverables Analyze Cherwell Items Gathers requirements Documents specifications Partakes in customer requirements discussions Performs system function testing Desired Skills/Experience: ITSM experience (Cherwell or Ivanti preferred) ITIL understanding Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $86,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Title: Marketing & Merchandise Analyst - C-Shopper **This position is a 9 month contract opportunity that cannot support C2C or any form of sponsorship** The Marketing & Merchandise Analyst will work across various C-Shopper development initiatives, partnering with the C-Shopper team, internal data teams, and Circana/IRI personnel. This role focuses on driving adoption and impact of the C-Shopper Customer Insights platform among internal and external users, delivering actionable insights to improve decision-making and business performance. Key Responsibilities: Platform Development & Adoption Assist in C-Shopper platform enhancements to maximize value for internal and external stakeholders. Act as a subject matter expert (SME) and Customer Success resource for the C-Shopper team. Drive internal adoption of Customer Insights tools across Marketing, Merchandising, Loyalty, Operations, and Finance teams. User Engagement & Training Coordinate and conduct onsite and virtual meetings with internal teams. Deliver training sessions and provide Help Desk support for assigned user groups. Initiate ongoing interactions with user groups to share insights and best practices. Analytics & Insights Delivery Produce analytics projects and presentations to support internal and external business needs. Provide guidance and case studies demonstrating high-value insights for user groups. Partner with user teams to act as the voice of the customer, influencing customer-centric strategies. Customer Success & Support Manage onboarding and ongoing support strategies for internal users. Support external supplier projects with ad hoc analytics and presentations. Define and track metrics for program impact, customer satisfaction, and platform usage. Continuous Improvement Anticipate and remove barriers to project success. Conduct evaluations and gather feedback from user groups to improve adoption. Monitor market and customer trends to enhance user experience and operational excellence. Qualifications: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to manage multiple projects and collaborate across teams. Familiarity with customer insights platforms and retail analytics preferred.

Junior Business Intelligence Consultant - Bilingual (Spanish / English) Great opportunity to work with a globally recognized brand assisting with their South America and Central America operations. Excellent growth opportunities and hybrid work flexibility. Requirements: Professional experience as an Analyst/Analytics, Business Intelligence, or Marketing Experience with Excel Experience with Power BI Bilingual with high-level of proficiency in both English and Spanish Desired Background: SAP, Aftersales KPIs University degree in one of the following: Business Administration, Marketing, Business Analytics, or other related field.