Technical Writer jobs at ICONMA

As a Technical Writer, you'll transform complex technical concepts into clear, concise, and user-friendly documentation for the CREW organization at Fremont and Great Oaks. You'll partner with technicians, engineers, managers, and subject-matter experts (SMEs) to produce and/or update Integrated Management System (IMS) documentation (policies -->procedures --> written work instructions forms) Support teams, and internal stakeholders to get the most out of our processes. Collaborate with SMEs (technicians, engineers, managers) to gather and validate technical information. Develop and/or update documents using the IMS templates. Create clear, structured documentation outlines and information. Edit and proofread content for accuracy, consistency, tone, and adherence to style guides. Use graphics, diagrams, and screenshots to illustrate procedures and workflows. Manage documentation projects: plan timelines, track status, and escalate risks. Solicit feedback from end users, support, and SMEs to continuously improve content. Ensure all deliverables comply with corporate branding, legal, and regulatory requirements. Responsibilities: 1-3 years of relevant experience, fresh in their career, and eager to learn. Exceptional written and verbal communication. Detail-oriented with excellent research and interviewing skills. Knowledge and use of Agility a plus. Education: Bachelor's degree in Technical Communication, English, or related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal Job ID: 25-53950 Recruiter Name: Sangeeta Contact: ************

Our client is seeking a Production Support/Technical Writer to join their team! This position is located in Irvine, California. Design, deploy and configure various customer facing infrastructures, application, and services Design and manage Cloud infrastructure and services that meet enterprise grade SLA standards Resolve customer escalations and help prevent reiteration of those incidents by creating processes, procedures, and automations Monitor, diagnose, and resolve urgent production issues during period potentially off normal business hours Create and deploy scalable monitoring systems for massively growing global infrastructure Write, augment, and maintain production documentations Desired Skills/Experience: Bachelor's Degree or equivalent relevant experience Open to candidates with academic, project-based, or internship experience in lieu of direct professional experience Experience using Power BI or similar analytics tools Strong technical troubleshooting skills Ability to create clear technical documentation, including troubleshooting guides and application process workflows Knowledge of production support activities and experience assisting in building tools or process enhancements Ability to develop knowledge base articles and scalable processes to reduce support escalations Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $17.97 and $25.67. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

echnical Writer - 12-Month Project (Onsite) Duration: 12-month project We're seeking an experienced Technical Writer to support a large enterprise IT organization on a full-time, onsite basis. This role is ideal for someone who excels at translating complex technical concepts into clear, user-friendly documentation for both technical and non-technical audiences. You'll partner closely with IT leadership, engineers, developers, and business stakeholders to produce high-quality documentation that supports systems, processes, hardware, software, and user procedures. Responsibilities Strategy & Planning Work with department leaders and end users to define documentation needs for hardware, software, and business processes. Analyze project requirements to determine required document types. Gather and interpret technical information from system and development teams. Content Development & Delivery Plan, write, edit, and produce a wide range of documents including user guides, manuals, technical specifications, training materials, and policy documentation. Maintain accuracy and consistency across all documentation. Edit contributions from various IT team members to create unified and professional deliverables. Ensure documentation aligns with organizational standards and meets audience needs. Create visuals (diagrams, charts, graphics) to enhance comprehension. Preferred Skills 4+ years of technical writing experience Experience documenting IT systems, software, and processes Proficiency in Microsoft Word, Excel, PowerPoint, Publisher, and general desktop publishing Strong attention to detail and excellent written communication skills Ability to translate complex technical concepts into user-friendly language Strong interviewing, research, and information-gathering skills Highly organized, self-directed, and capable of meeting deadlines

for 6 months, possibly longer (they are also open to conversion to FTE) Pay: $38-$42.89 hourly . This is for a defense/manufacturing company Position Description Creates and revises complex technical documentation to support the marketing, operation, repair, and maintenance of company products. Ensures documents conform to company and government standards and specifications and language usage principles. Creates and revises technical documentation using state-of-the-art publishing software technology including product descriptions, detailed functional descriptions, operating procedures, fault isolation, maintenance and repair procedures, illustrated parts breakdown (IPB), miscellaneous reports, proposals, marketing literature, or other technical documentation pertaining to company products. Ensures compliance with customer requirements, government specifications, engineering standards, and language usage principles. Researches and consults with engineering staff on systems and equipment to create and revise technical documentation. Analyzes and interprets engineering drawings and other technical data to translate information into technical documentation. May assist project writer with validating written procedures for equipment. Evaluates illustrations and graphics to determine how to best utilize them within the documentation. Requests the creation of new illustrations/graphics or changes to existing illustrations/graphics. May participate in evaluating project requirements by providing input into time and cost estimates. May assist with overall design of technical documentation by providing input to format and style. Maintains up-to-date knowledge of industry trends, practices, and applications. Maintains a safe work environment and ensures compliance with safety objectives and policies. Skills Required Working knowledge of hydraulics, mechanics, electronics, and system operations to write technical documentation. Working knowledge of publication software. Ability to understand and translate engineering designs into understandable language for non-engineers and to write documentation while still maintaining the desired meaning. Ability to write technical documentation of limited scope and complexity, engage in problem solving discussions with cross-functional team members, provide guidance to cross-functional team members, and ensure documents are produced on time. Ability to concentrate, attention to detail, and command of the English language. XML Authoring Tool Experience (e.g. Arbortext Epic Editor and Oxygen software) MS Office Tools/Suite (Word, Excel, PowerPoint required; Access a plus) Adobe Acrobat Professional PDF Software Proficient for use of illustration markups; or use of a similar PDF (electronic) markup tool Mechanical/Electrical/Operator Tech Writer Experience/Knowledge Required Preferred in the defense industry Validation/Verification, on-vehicle experience a plus Content Management System (CMS) experience a plus Customer Interaction/Customer Service skills required (some positions involve direct customer interface representing BAE Systems) Ability to work with a diverse team in several physical locations Basic understanding of interactive electronic technical manual functionality, development processes, and markup languages is preferred Familiarity with relevant military and commercial standards Certain positions may require specialized technical knowledge Education Required Bachelor's Degree in a relevant technical discipline; or an equivalent combination of education and experience, plus 2 additional years of relevant experience.

Job Title: Technical Writer About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Job Description Description: Responsibilities: We are seeking a skilled Technical Writer to develop and maintain accurate documentation for chemical processes, safety procedures, and compliance reporting. This role ensures that complex technical information is communicated clearly to support operations, regulatory compliance, and continuous improvement within a chemical manufacturing environment. Key Responsibilities: • Create and maintain technical documentation, including Standard Operating Procedures (SOPs) and safety manuals. • Collaborate with engineers, process specialists, and EHS team to gather information and ensure accuracy. • Translate complex chemical and engineering concepts into clear, concise, and compliant documentation. • Maintain a controlled electronic library of technical documents with proper version control. • Update existing documentation as processes, equipment, or regulatory requirements change. • Assist in preparing training materials and visual aids for operational and safety procedures. Skills: • Strong writing and editing skills with attention to detail. • Familiarity with chemical process documentation, safety standards, and regulatory compliance. • Proficiency in Microsoft Office Suite • Experience with document control systems. • Ability to work collaboratively with cross-functional teams in a fast-paced environment. Qualifications: No medicals screening required ___________________________________________________ Experience: 2+ years of technical writing experience in a chemical or manufacturing environment. Location: Savannah, GA 31404 Page Range Where Required $30 per hour Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.” It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at ************ Rewards: 5 days of PTO Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp! Michigan Economic Bright Spots Crain's Detroit Business Top Staffing Service Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan

Compensation: $120,000-$150,000 IT Business Analyst - Salesforce Inceed has partnered with a great company to help find a skilled IT Business Analyst! You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment. Responsibilities: Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices. Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions. Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget. Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption. Build strong relationships across teams and external vendors to foster collaboration and alignment. Required Qualifications & Experience: 5+ years of Salesforce.com experience, including administration and business process optimization. Bachelor's degree in Information Services, Business, or related field (or equivalent experience). Experience developing, implementing, and supporting sales and marketing business processes and systems. Strong project management skills; PMI or Six Sigma certification a plus. Excellent analytical, troubleshooting, and customer service skills. Nice to Have Skills & Experience: Experience with Microsoft Power BI for reporting and analytics. Prior experience with Oracle EBS or SAP ERP implementation/support. Technical background in IT systems, AI tools, or process automation. Familiarity with multi-site manufacturing or cross-functional collaboration. Perks & Benefits: Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving. Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care. If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Type: Full-Time Undergoing a major PCI remediation initiative and is seeking an experienced Technical Writer to support standardized documentation efforts across infrastructure, networking, and compliance teams. This role is highly collaborative and will partner closely with engineers and auditors to capture technical requirements, update legacy documentation, and produce clear, audit-ready materials. Responsibilities Work directly with infrastructure and network engineering teams to gather technical requirements and translate them into clear, standardized documentation. Create high-quality diagrams, workflows, and technical visuals using Lucid (mandatory). Update, improve, and consolidate existing documentation within Confluence. Produce documentation that meets PCI audit, SOX, and general GRC compliance standards. Standardize templates, documentation formats, and naming conventions for repeatable auditor reviews. Document IP addressing schemes, network flows, infrastructure components, and system interactions. Facilitate meetings, gather input from multiple technical teams, and diagram in real time during collaborative sessions. Work with auditors and cross-functional partners to ensure documentation aligns with compliance needs. Present documentation clearly over video calls-screen sharing, diagramming live, and explaining technical concepts to both engineers and auditors. Required Skills Strong technical writing and diagramming experience (infrastructure/networking focus). Lucid and Confluence proficiency - required (not MS tools). Experience working in a Google Workspace environment (Gmail, Google Meet, Drive, Docs, etc.). Knowledge of infrastructure, networking, and IP addressing; able to understand and speak technical terminology. Experience supporting GRC, PCI, SOX, or similar audit documentation. Strong communication, facilitation, and stakeholder-management abilities. Ability to collaborate with multiple engineering teams and gather detailed technical inputs. Preferred Hands-on documentation experience for PCI or SOX audits. Background supporting infrastructure, networking, or security teams.

Role: Technical Business Analyst Job Type: Long term contract Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting in writing Technical Design and Data Lineage Documents. Responsibilities Liaison between business users and technical team Schedule business requirements sessions, document meeting minutes and track follow-ups Write Business Requirement Documents Assist with Technical Design and Data Lineage Documents Ensure Technical Design addresses the Business Requirements Effectively track the progress across projects and ensure business requirements are being followed Coordinate planned releases and send out release announcements Assist in creating, tracking and following up on JIRA tickets Conduct Stakeholder Interviews and facilitate meetings for requirements elicitation Ability to work in a team-oriented, fast-paced agile environment managing multiple Qualifications 4+ years working as a Technical BA 4+ years working on Agile projects 2-4+ years of SQL experience (Oracle and SQL Server, MongoDB a plus) 4+ years of Data Analysis/Trouble shooting 4+ years writing Business Requirement, Technical Design and Data Lineage Documents Ability to interpret business requirements into technical requirements Strong Meeting Facilitator Must be able to multi-task effectively Great organizational skills Excellent communication skills

**NO 3rd Parties or Sponsorship! Role Title: IT Business Analyst Duration: 6-9 Month Contract, possible extension / contract to hire Preferred Location: Milwaukee, WI or Chicago, IL - 4 days onsite, 1 day remote Role Description: We are seeking an experienced IT Business Analyst with strong expertise in Supply Chain, Warehouse Management (WMS), and Transportation Management (TMS). This role will support core distribution, transportation, planning, inventory management, and forecasting functions. The ideal candidate excels at partnering with business stakeholders to define scope, gather requirements, and translate operational needs into effective technical solutions. Responsibilities: Work closely with Supply Chain, Warehouse, and Transportation business teams to understand operational processes and define project scope and requirements. Support distribution, transportation, inventory management, and forecasting initiatives across the organization. Analyze current processes and identify opportunities for improvement to drive efficiency and accuracy. Serve as the liaison between business stakeholders and technical teams, ensuring clear documentation of functional requirements, processes, and workflows. Support enhancements, configurations, and integrations for the company's custom, homegrown WMS. Partner with cross-functional teams on testing, issue resolution, and production support. Assist with system upgrades, continuous improvement initiatives, and process optimization efforts. Provide analytical support and data-driven recommendations to improve supply chain performance. Requirements: 5+ years of experience as an IT Business Analyst within Supply Chain, Warehouse Management, or Transportation Management. Strong understanding of distribution, transportation, inventory management, and forecasting processes. Experience supporting or integrating with WMS/TMS platforms; experience with homegrown/legacy systems is a plus. Hands-on experience with SAP (preferred) or JD Edwards in supply chain or logistics modules. Ability to translate business needs into technical requirements, user stories, and process documentation. Excellent communication skills with the ability to collaborate across business and IT teams. Strong problem-solving skills and the ability to manage multiple initiatives.

**NO 3rd Party vendor candidates or sponsorship** Role Title: IT Business Analyst Client: Industrial Manufacturing and Machinery Employment Type: Contract Duration: 6-9 Month Contract, possible extension / contract to hire Preferred Location: Milwaukee or Chicago - 4 days onsite, 1 day remote Role Description: We are seeking an experienced IT Business Analyst with strong expertise in Supply Chain, Warehouse Management (WMS), and Transportation Management (TMS). This role will support core distribution, transportation, planning, inventory management, and forecasting functions. The ideal candidate excels at partnering with business stakeholders to define scope, gather requirements, and translate operational needs into effective technical solutions. Responsibilities: Work closely with Supply Chain, Warehouse, and Transportation business teams to understand operational processes and define project scope and requirements. Support distribution, transportation, inventory management, and forecasting initiatives across the organization. Analyze current processes and identify opportunities for improvement to drive efficiency and accuracy. Serve as the liaison between business stakeholders and technical teams, ensuring clear documentation of functional requirements, processes, and workflows. Support enhancements, configurations, and integrations for the company's custom, homegrown WMS. Partner with cross-functional teams on testing, issue resolution, and production support. Assist with system upgrades, continuous improvement initiatives, and process optimization efforts. Provide analytical support and data-driven recommendations to improve supply chain performance. Requirements: Qualifications: 5+ years of experience as an IT Business Analyst within Supply Chain, Warehouse Management, or Transportation Management. Strong understanding of distribution, transportation, inventory management, and forecasting processes. Experience supporting or integrating with WMS/TMS platforms; experience with homegrown/legacy systems is a plus. Hands-on experience with SAP (preferred) or JD Edwards in supply chain or logistics modules. Ability to translate business needs into technical requirements, user stories, and process documentation. Excellent communication skills with the ability to collaborate across business and IT teams. Strong problem-solving skills and the ability to manage multiple initiatives. Preferred Skills: SAP Supply Chain modules (MM, WM, EWM, or TM). Experience supporting distribution or fulfillment operations. Familiarity with data analysis, reporting, and process mapping tools.

Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech you get health and dental benefits, but you also have training opportunities, growth opportunities, 401K and competitive pay. Apply today! Locations: Frisco, TX & Auburn Hills, MI Schedule: Hybrid onsite (Local candidates only. No relocation.) Title: BA/Business Data Analyst No C2C, No Sponsorship or Transfers We are seeking a Business Analyst / Business Data Analyst with strong technical and analytical skills to support data-driven initiatives and ETL projects. The ideal candidate will have experience working with AWS, Snowflake, and Informatica IICS, and will act as a bridge between business stakeholders and technical teams to deliver high-quality solutions. Financial services or banking domain experience is preferred but not required. Key Responsibilities: Requirements Gathering & Analysis: Collaborate with business stakeholders to elicit, analyze, and document business and system requirements for data integration and ETL projects. Translate business needs into actionable technical specifications for development teams. Data & ETL Focus: Work closely with data engineers and architects on ETL workflows using Informatica IICS and data modeling in Snowflake. Support data migration, transformation, and integration initiatives across multiple platforms. Cloud & Technical Expertise: Partner with technical teams to design and implement solutions leveraging AWS services (e.g., S3, Glue, Lambda). Ensure alignment of data architecture with business objectives and compliance standards. Project & Agile Delivery: Participate in Agile ceremonies (stand-ups, sprint planning, backlog grooming) and manage user stories, epics, and acceptance criteria. Collaborate with Program/Project Managers to ensure timely delivery and risk mitigation. Production Support & Root Cause Analysis: Drive end-to-end incident management for production issues, including impact analysis, stakeholder communication, and RCA documentation. Process Improvement: Analyze existing workflows and recommend enhancements to improve efficiency and data quality. Required Skills & Qualifications: Technical Skills: Hands-on experience with AWS cloud services, Snowflake, and ETL tools (Informatica IICS). Strong understanding of data warehousing concepts, data modeling, and SQL. Business Analysis Skills: Proven ability to gather and document requirements, create process flows, and ensure traceability to project objectives. Excellent communication skills to bridge business and technical teams effectively. Preferred: Experience in financial services or banking domain. Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). Nice-to-Have: Knowledge of data governance, data quality frameworks, and compliance standards. Exposure to BI tools (e.g., Tableau, Power BI) for reporting and visualization. OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a highly skilled Technical Business Analyst (BA) with a strong accounting background to support our Finance and Accounting teams. This role bridges business processes and technology-ensuring our financial systems operate efficiently, requirements are clearly defined, and data-driven insights are delivered through strong SQL and reporting skills (Power BI, Tableau, Spotfire, etc.). The ideal candidate understands core accounting practices, thrives in a collaborative environment, and proactively drives process improvement across financial workflows. Key Responsibilities Business & Systems Analysis Serve as the primary liaison between Finance/Accounting teams and IT. Gather, document, and translate business requirements into functional specifications for system enhancements or new solutions. Analyze existing financial processes, identify inefficiencies, and recommend improvements. Support finance system configurations, testing, upgrades, and integrations. Financial Systems Support Troubleshoot issues across accounting and finance applications (ERP, reporting tools, reconciliations, etc.). Assist with month-end and year-end financial system activities. Partner with accounting leadership to ensure systems align with GAAP and internal policies. Data, Reporting & SQL Develop and maintain dashboards and reports using Power BI, Tableau, Spotfire, or similar BI tools. Write and optimize SQL queries to extract, transform, and analyze financial data. Ensure data quality, accuracy, and integrity across financial systems and reporting layers. Support ad-hoc analysis for Finance and Accounting leadership. Process Improvement Conduct process evaluations and assist teams in redesigning workflows for automation and efficiency. Identify opportunities to streamline data flows and reduce manual work. Develop documentation such as process maps, standard operating procedures (SOPs), and data dictionaries. Qualifications Required: Bachelor's degree in Accounting, Finance, Information Systems, or related field. 3-6+ years of experience as a Business Analyst, Systems Analyst, or similar technical role. Solid understanding of accounting principles, financial processes, and terminology (AP, AR, GL, month-end close, reconciliations, accruals, etc.). Strong SQL skills (querying, joins, data validation, troubleshooting). Experience with BI/reporting tools such as Power BI, Tableau, or Spotfire. Experience supporting finance or ERP systems (e.g., NetSuite, Infor, SAP, Oracle, Microsoft Dynamics, etc.). Excellent communication skills with the ability to translate between technical and non-technical stakeholders. Strong analytical and problem-solving abilities. Preferred: Experience in process redesign, automation tools, or workflow platforms. Background in system integrations, data modeling, or ETL concepts. Experience with SOX-compliant environments or audit support.

Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: Facilitates the resolution of service requests. Monitors system integration and user acceptance testing prior to implementation. Assists developers, systems analysts, or customers on system applications, software, and hardware. Provides production support to users of systems and applications, including on-site support as needed. Develops and/or reviews complex system documents to convey business requirements and support efficient system design. Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. Analyzes program policies and procedures to determine their effect on STRM. Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. Develops training curriculum and conducts formal training sessions covering STRM. Develops the design and/or review of test cases, processes change requests, and manages a project's scope, acceptance, installation, and deployment. May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. Participates in and may lead oversight of the STRM Business Team. Maintains confidential and sensitive information. Minimum Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. Three to five years of relevant work experience in business analysis. Preferred Qualifications: Six or more years of relevant work experience related to business analysis. Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. Experience in project work involving Microsoft Power Platform tools and applications. Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: ********************************* Internal Id: 25-54508

Job Title: Technical Business Analyst - CyberArk • 5+ years of experience as a Technical Business Analyst supporting IAM, security engineering, application integration, or enterprise access management projects. • Direct experience with CyberArk (password vaulting, privileged access, account onboarding, policy configuration, credential rotation workflows). • Strong understanding of application authentication, authorization, service accounts, secrets management, and API-based integrations. • Ability to analyze identity and access data, system logs, entitlement models, and configuration files. • Experience documenting technical requirements including data mappings, integration workflows, user stories, acceptance criteria, and technical specifications. • Strong background working with engineering and InfoSec teams, translating business needs into technical implementation plans. • Familiarity with Active Directory / Entra ID, identity lifecycle events, group policies, and service account management. • Excellent communication and documentation skills with the ability to articulate technical concepts to both technical and non-technical audiences. • Highly organized, able to drive multiple integration workstreams simultaneously. Preferred Qualifications: • Experience with enterprise IAM tools such as SailPoint, CyberArk, Okta, or similar solutions. • Experience supporting application remediation, IAM policy standardization, or security modernization initiatives. • Working knowledge of SQL, API testing tools (Postman, Swagger), or log analysis platforms. • Understanding of ITIL, SDLC, Agile, or DevSecOps methodologies. • Relevant IAM or BA certifications a plus.

Trainer / Technical Writer Contract to Perm Herndon, VA $25/hr plus medical benefits The Trainer/Technical Writer, reporting to the SVP of BD Support, looks after every aspect of corporate training and related services, including but not limited to design and execution of corporate and end user training, employee training, certification and retraining, production of training documentation, system/user documentation and training videos. In addition, the position will require working on proposals and product demonstrations as needed. The Trainer/Technical Writer will be required to perform product demonstration and therefore will have to acquire products certification. Courts, Justice Solutions and product demonstration experience is a major plus. The employee will need to keep up with product releases and new features, and update the training programs and documentation accordingly. This position demands excellent multitasking abilities and superb oral and written communication skills. Essential qualities to succeed in this include flexibility, creativity, energy, independence, ability to learn quickly, a strong sense of ownership, and commitment to excellence. Trainer / Technical Writer Responsibilities: Conduct orientation sessions and arrange on-the-job training for new hires. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. Develop examination and evaluation procedures. Conduct and/or arrange for ongoing product training and personal development classes for staff members. Confer with management and conduct surveys to identify training needs based on projected product releases, changes, and other factors. Develop and organize training manuals, multimedia visual aids, and other educational materials. Develop and/or coordinate the release of product training, marketing or release videos. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Analyze training needs to develop new training programs or modify and improve existing programs. Review and evaluate training programs for compliance with government standards. Maintain office training environment. Coordinate established courses with technical and professional courses provided by community schools and designate training procedures. Prepare training budget, if requested. Customer training needs assessments and training plans. End user training at customer sites. Create, edit, and maintain training/user documents pertaining to software and hardware installations and configuration, user and viewer guides, procedures, service manuals, operation and maintenance guides, reports and brochures. Collaborate with programmers, engineers, and/or project management in understanding the user requirements. Ensure accuracy and completeness of technical documentation. Maintain strong working relationships with personnel at various geographically dispersed locations to ensure proposal input is accurate, compelling, and timely. Continuously develop expertise in the company's products. Research and evaluate new documentation tools and methods; document and improve documentation processes. Communicate effectively, verbally and in writing, with both technical and non-technical users. Work on business development assignments. Demonstrate company products. Qualifications Trainer / Technical Writer Qualifications and skills: Bachelor's Degree or equivalent work experience; Sound understanding of the principles of training and business development; 2+ years of experience in training and/or technical writing; Demonstrated experience to work on multiple assignments at a time; Flexibility to work as needed to meet deadlines ; Demonstrated experience with Microsoft Office and Adobe products; Requires excellent oral and written communication skills; Strong command of the English language and grammar/publication styles; Ability to rework technical test for a broader audience; Experience in working with technical teams to create user manuals/guides/documentation is a MUST; Understanding of programming concepts, operating systems and/or networking; Knowledge of the Software Development Life Cycle Process; Creative and innovative; Good attention to detail; Team player. Additional Information Why Veredus? Candidates work with a professional recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends-who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there's a position you really want, you're fully prepared to get it. Additionally, Veredus provides the following benefits: o Medical Benefits o Consultant Lunches and Outings o Dental Benefits o Life Insurance ($20,000 benefit) o Vision o ATOP-Accrued Time Off Program o 401K o Consultant Web-Site o Name Plates o Care packages/Survival packs o Dedicated Consulting Services Representative

+ We are seeking an experienced Web APIs & Developer Tools Documentation Specialist to join our client's News Customer Solutions division. In this role, you'll help external news publisher developers understand and effectively use web APIs and developer tools. + This strategic documentation role requires a strong grasp of technical concepts, the ability to translate them for developer audiences, and a passion for making complex systems simple and accessible. + You'll create impactful documentation that helps media organizations worldwide use modern developer tools to deliver content to their audiences. If you're passionate about APIs, simplifying complex systems, and writing for a global developer audience, this role is for you. **Key Responsibilities:** + Own Technical Documentation Across Three Core Areas: + Developer Website - External-facing API guides, usage explanations, and best practices. + Open-Source Demo Application - Interactive examples demonstrating API usage in JavaScript. + Internal Documentation - Resources for product, engineering, and cross-functional teams. + **Document OAuth Workflows and Web API Integration:** Produce clear, accurate documentation for OAuth 2.0 flows (e.g., client credentials, authorization code), token lifecycle, and secure integration patterns tailored for developer audiences. + **Develop JavaScript-Based Code Samples and Guides:** Create concise, real-world examples of API consumption, OAuth implementation, error handling, and interactive user flows using JavaScript. + **Write and Structure Content Using Markdown:** Use Markdown to develop well-structured, developer-friendly documentation for web-based and code-oriented environments. + **Collaborate Across Functions to Translate Complex Concepts:** Work with product managers, engineers, and designers to convert technical specifications, design flows, and product requirements into clear, user-centric documentation. + **Audit and Optimize Content Ecosystem:** Review developer portals, internal wikis, help centers, and open-source repositories to identify redundancies, gaps, and inconsistencies. + **Enhance Information Architecture:** Identify and implement improvements in content organization and narrative flow to improve discoverability, reuse, and clarity. + **Contribute to Open-Source Documentation:** Write inline code comments, onboarding instructions, and reference materials that improve clarity and usability for open-source contributors. **Experience (Required):** + 5+ years of experience creating technical documentation for software products, platforms, and developer audiences, including developer portals, Computer Science course material, and open-source projects. + 2+ years of experience collaborating closely with software engineers, with a strong technical background or hands-on development experience. + Proven expertise in documenting web APIs, ideally for public-facing developer portals or open-source projects. + Solid understanding of modern web-based API usage, including client- and server-side OAuth and API client libraries. + Familiarity with JavaScript and common API use cases (able to read and interpret code). + Comfortable writing in Markdown within code-oriented environments. + Strong grasp of developer experience and technical storytelling. + Eagerness to learn and document emerging web technologies. **Experience (Preferred):** + Experience with or knowledge of OAuth and authorization standards. + Background in information architecture, content structuring, or reorganizing large content libraries. + Publicly available writing samples or contributions to open-source documentation. **Education:** + Bachelor's degree or equivalent practical experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company DescriptionLIS Solutions is a small woman owned business that provides effective solutions to government and private sector clients since 1994. Job Description A great communicator with excellent writing and information design skills, and proven abilities in project management. Appreciation of the challenges and ambiguity involved in documenting early stage products. Qualifications Detail oriented to ensure quality service provided to our clients Good communication skills as will interact with clients daily A team player who is willing to help in other areas as needed A great communicator with excellent writing and information design skills, and proven abilities in project management Appreciation of the challenges and ambiguity involved in documenting early stage products • Strong analytical skills, as well as technical or business writing experience. Bachelor's degree with demonstrated interest in technical communications, technology and technology issues. Outstanding written and verbal communication skills. 2-4 years of experience writing documentation such as procedures and training manuals. Proficiency in Microsoft Office Suite (including Visio), Jive and SharePoint. Has sound organizational, analytical and conceptual skills Ability to plan coordinated objectives Ability to operate in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines. Able to work for any employer in the United States is a requirement.

A great communicator with excellent writing and information design skills, and proven abilities in project management. Appreciation of the challenges and ambiguity involved in documenting early stage products. Qualifications Detail oriented to ensure quality service provided to our clients Good communication skills as will interact with clients daily A team player who is willing to help in other areas as needed A great communicator with excellent writing and information design skills, and proven abilities in project management Appreciation of the challenges and ambiguity involved in documenting early stage products • Strong analytical skills, as well as technical or business writing experience. Bachelor's degree with demonstrated interest in technical communications, technology and technology issues. Outstanding written and verbal communication skills. 2-4 years of experience writing documentation such as procedures and training manuals. Proficiency in Microsoft Office Suite (including Visio), Jive and SharePoint. Has sound organizational, analytical and conceptual skills Ability to plan coordinated objectives Ability to operate in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines. Able to work for any employer in the United States is a requirement.

Works under general direction to produce complex computer generated illustrations and artwork for technical manuals; performs a wide variety of advanced illustration functions including complex graphics, both in an electronic format and traditional board format.Produces complex illustrations to include perspective, isometric, and orthographic projections from blueprints, sketches, photographs, hardware, and oral/written descriptions that meet quality, technical accuracy, format, production standards, military standards and specifications, and customer requirements. Develops and produces exploded view illustrations of assemblies in proper sequence of assembly or disassembly using drawings and computer generated CAD files. Prepares format drawings, layouts, charts, and modification drawings; sizes artwork and photographs for final page layout. Works with Engineering and Logistics Documentation to identify “no-fit” and other technical data package drawing deficiencies. Creates graphic art using various software packages as well as traditional board methods for proposals and other special projects. May participate in customer validation/verification reviews. Contacts within Engineering and occasional contacts in shop to obtain drawings or parts for illustrative examples. Ability to operate a digital camera for obtaining reference material when drawings are unavailable. Utilizes CAD software to select, modify, and output CAD drawings for input into the illustration software. Maintains a safe work environment and ensures compliance with safety objectives and policies. Qualifications IsoDraw experience required. Additional Information All your information will be kept confidential according to EEO guidelines.