Customer Service Representative jobs at Imagine Staffing - 3488 jobs

About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries. Rate: $20/Hr Job Description: Experience: 5+ years of experience as a Junior Banker/Relationship Specialist or a thorough Call Center Professional having interacted catering to high-net-worth client and commercial banking. Work schedule will start between the hours of 3AM - 7AM. Start times are based on business needs, and we re looking for candidates who can be flexible. Shifts may begin anytime between 3 AM and 7 AM, with most of the demand currently for earlier start times. Schedules are assigned based on the workload in each region. Functional Skills: Play the role of a Relationship Specialist High-touch relationship management Create client conversation scripts, criteria and supplemental materials Perform client outreach (calls, email, meetings), coordination, and associated reporting and tracking Perform migration data entry for manual conversions including client entitlement set up and support Interact with Bank and clients to facilitate collection of documentation. Provide Level 1 triage and help desk coordination and post conversion support. Track surge support weekly and forecast monthly to help you determine ongoing surge support needs Provide information for client training team to create materials. Effectively utilize resources and make decisions based on sound business judgement Technical / Non-Technical Skills: Thorough knowledge and understanding of Banking and Financial Industry Commercial banking Exhibit critical thinking and a higher degree of negotiation and dispute resolution skills Demonstrate ability to simplify and communicate complex technical procedures Hands on approach mindset. Provide White Glove Service Strong English Speaking skills. Need strong analytical skills and ability to think laterally Attention to detail and proactive Strong communication and interpersonal skills (Written and Verbal) Effectively collaborates and communicates with to ensure client satisfaction Detail oriented, while still providing reliable and consistent results. Dependable problem-solving skills. Having any experience in migration activities will be preferred. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.

**Customer Service Representative ** **Employment Type:** "Full-time" **Supporting:** "Healthcare" **About Us ** We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. **Here's What the Job Really Looks Like** You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. **How You'll Make an Impact** + Guide customers through questions, concerns, or challenges they encounter while using the product or service + Listen actively to understand the root of the issue and provide clear, effective solutions + Record detailed call information for auditing, reporting, and follow-up purposes + Maintain and update customer records to ensure accurate and current information + Identify opportunities to introduce customers to new or enhanced services that meet their needs + Provide recommendations and guidance in a way that adds value and enhances the overall customer experience **What'll Set You Up for Success** **Required:** + High school diploma or GED + 6+ months of customer service or sales experience preferred + Work at home environment is in a private residence and matches the address listed on file + Comfortable working with company-issued equipment such as a webcam if applicable. + An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G). + Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. **For Internal Candidates:** + Must not be on any corrective action or performance plans + Must have held your current position for 6+ months + Must have relevant industry/program experience **Location Note:** We're currently hiring for this position in "Tucson, Arizona". **Why Alorica?** Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. **TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. **MLBA (Making Lives Better at Alorica)** is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. **What We Offer:** + Health, dental, and vision coverage with HSA options + Paid time off + Flexible pay options: daily or weekly pay + 401(k) retirement plan + Leadership development programs that really grow your career + Open access courses through Alorica Academy + Paid training and tuition reimbursement + Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more + Employee assistance program for personal and professional support + Additional voluntary benefits to meet your individual needs **Our Values** **Bold** - We challenge conventions and take smart risks **Relentless** - We deliver results, no matter what it takes **Connected** - We work as One Alorica because we're stronger together **True** - We show up as our authentic selves, every single day **Ready to Join Us?** If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! **Equal Opportunity Employer - Veterans/Disabled** DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. \#AloricaJobs #CallCenter #CustomerServiceJobs

Qualifications: A combination of formal education such as Bachelors Degree, Associates Degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path achieving agreed upon metrics and demonstrating critical behaviors Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates when necessary with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in SalesForce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by CertainTeed customer service standards and the Service Advantage guidelines. The incumbent must analyze and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer, but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. This position will run from February 2026 through at least August 2026. Demonstrates relentless customer service Flexibility in working hours 7:30am 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations requires home phone line & internet Strong organizational skills Concise communication skills Team player Responsible Influencing Skills Highly developed interpersonal skills Unwavering personal values Intermediate excel and MS office capability Systems aptitude i.e. Sales Force/SAP Ability to multitask at a high level Preferred skills Customer Service

LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment. Key Responsibilities Serve as the first point of contact for tenants, contractors, and guests. Manage reception operations and handle inquiries promptly. Coordinate mailroom activities, including twice-daily mail runs and package notifications. Maintain service request systems and assist with preventive maintenance tracking. Support property management with scheduling, expense reports, and vendor coordination. Assist with tenant communications, event planning, and welcome materials. Ensure smooth operations across both locations and help standardize processes. Qualifications Bachelor's degree preferred. Commercial Property experience preferred. Minimum 2 years in a customer-facing role; property management experience is a plus. Strong communication and organizational skills. Proficiency in Microsoft Office Suite; Yardi experience preferred. Professional, polished, and confident demeanor. Ability to manage multiple priorities in a busy environment.

Position: Customer Service Representative Overnights Location: 10940 Laureate Drive, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $17/hr About Us We're the largest minority-owned CX provider, delivering digital-first, people Customer Service Representative, Customer Service, Customer Experience, Representative, Overnight, Retail

Customer Service Representative Location: 10940 Laureate Dr, San Antonio, TX, Building 1000, Suite 1900, 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, peopl Customer Service Representative, Customer Service, Customer Experience, Representative, Retail

Customer Service Representative - TEMPORAY ROLE - Overnights Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, del Customer Service Representative, Customer Service, Customer Experience, Representative, Overnight, Retail

Customer Service Representative Onsite Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-f Customer Service Representative, Customer Service, Customer Experience, Representative, Retail

Customer Service Representative - Sales Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249 Employment Type: Full-time Supporting: Sales About Us We're the largest minority-owned CX provider, delivering digital-first, peopl Customer Service Representative, Customer Service, Sales, Customer Experience, Representative, Retail

Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company. What You'll Do Serve as the primary point of contact for customer and dealer inquiries Resolve customer concerns with professionalism and empathy Provide basic technical assistance and escalate complex issues Document customer interactions and complete incident reports Confirm service appointments and coordinate daily scheduling Assist customers with parts orders and service call scheduling Determine warranty coverage and support accurate invoicing or collections Identify recurring service issues and escalate when necessary Process RMAs and respond to voicemail and email support requests Follow all safety, security, and company procedures What We're Looking For Proficient in Microsoft Windows; strong typing skills Excellent verbal and written communication Customer-focused mindset with strong listening skills Ability to handle difficult situations with professionalism Strong analytical and troubleshooting abilities Team-oriented, adaptable, and able to work in a changing environment Reliable with strong work ethic and schedule adherence Education & Experience Associate's degree (preferred), OR 2-4 years of customer support or related experience, OR Equivalent combination of education and experience Physical & Work Requirements Ability to occasionally lift up to 10 lbs Primarily a desk-based role with regular sitting, speaking, and listening Moderate office noise level Reasonable accommodations available What We Offer Comprehensive benefits package: Medical, Dental, Vision Enrollment in company 401(k) program, with company match Company-paid Life Insurance + Short- and Long-Term Disability 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years A supportive, energetic workplace where success is celebrated About Acorn Stairlifts Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.

Customer Service Representative - Bellevue, WA - Full-Time Are you a customer-focused professional who enjoys helping people and solving problems? We're hiring a Customer Service Representative in Bellevue to join our team, providing top-notch support via phone, email, and chat. This is not a sales position-it's all about delivering excellent service and ensuring customers have a positive experience. Why You'll Love This Role: Competitive pay Full-time benefits including medical, dental, and vision Excellent 401(k) plan 19 days PTO plus 8 paid holidays per year Employee wellness programs 1:1 training and shadowing-typically not on phones for the first 4-6 weeks What You'll Do: Respond to inbound customer inquiries via phone, email, and chat Make outbound calls to verify or clarify information Provide accurate information and resolve customer issues professionally Perform high-volume data entry (7000 KPH alphanumeric required) Gain in-depth product knowledge to assist customers confidently Support other duties as assigned Call Volume & Workflow Average 30-40 calls per day Calls last approximately 5-15 minutes each Multitask efficiently while navigating multiple applications What We're Looking For: Strong customer service skills with a positive attitude Clear, professional communication across phone, email, and chat Ability to multitask while maintaining accuracy Interest in learning and delivering excellent customer experiences Experience with email or chat support preferred Data entry experience a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are seeking a friendly, detail-oriented Bilingual Customer Service Representative (English/Spanish) to support members and providers with questions related to health and wellness benefit claims. This role serves as a key point of contact, ensuring accurate information, timely resolution, and a positive customer experience while upholding compliance and service standards. Key Responsibilities Respond to inbound phone calls, emails, and/or portal inquiries from members and providers in English and Spanish Answer questions related to health and wellness benefit claims, eligibility, coverage, and plan provisions Research and explain claim status, payments, denials, and required documentation Accurately document all interactions in claims and customer service systems Coordinate with internal departments (claims processing, eligibility, billing) to resolve issues Educate members on benefit usage and claims procedures in a clear, empathetic manner Adhere to HIPAA, company policies, and service-level standards Escalate complex or unresolved issues as appropriate Required Qualifications Fluent in English and Spanish (spoken and written) High school diploma or equivalent (Associate's degree or higher preferred) 1+ year of customer service experience (healthcare, insurance, or benefits experience a plus) Strong verbal communication and active listening skills Basic computer proficiency and ability to navigate multiple systems Strong attention to detail and problem-solving skills Ability to handle sensitive information with professionalism and confidentiality Preferred Qualifications Experience working with health insurance, TPA, or wellness benefit claims Familiarity with medical terminology and explanation of benefits (EOBs) Call center or member services experience Skills & Competencies Customer-focused mindset Clear and professional communication Time management and organization Empathy and patience when handling member concerns Ability to work independently and as part of a team For immediate consideration apply today. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are seeking a Customer Service Representative (CSR) with strong experience handling high volumes of phone and email inquiries in a fast-paced, service-oriented environment. The ideal candidate is dependable, organized, and comfortable using multiple systems to support customer needs efficiently and professionally. Key Qualifications: Excellent work ethic and reliable attendance record Strong communication skills, both written and verbal Proficient in email correspondence, including grammar, formatting, and tone Ability to handle high volumes of emails and calls while maintaining attention to detail Comfortable working under deadlines and managing multiple priorities Receptive to feedback and able to make prompt adjustments Proficient in Outlook; able to manage inbox, calendar, and reminders Familiar with CRM systems and able to learn new platforms quickly Strong desire to learn, grow, and contribute to a team environment Responsibilities: Provide prompt, courteous, and accurate responses to customer inquiries by phone and email Support order processing, account maintenance, and issue resolution Maintain accurate and up-to-date customer records in CRM and related systems Troubleshoot and resolve product or service issues, escalating when necessary Assist with quoting and coordination of customer projects, including freight estimates Manage a designated customer base or region and maintain strong working relationships Work cross-functionally with internal departments to meet customer expectations Ensure timely follow-up and resolution of open customer service issues Maintain a professional and service-focused approach in all communications Contribute to team goals and support continuous process improvements Requirements: High school diploma or GED required Minimum 2 years of customer service experience, preferably in a high-volume setting Proficient in Microsoft Outlook and Office Suite (Word, Excel, Teams) Experience with CRM systems Excellent organizational and time management skills Strong written communication, spelling, and grammar To Apply: Submit your resume for immediate consideration. This is an excellent opportunity to join a reputable organization that values professionalism, teamwork, and customer satisfaction. Contact Claudia Scrofani with AppleOne Ventura for additional information. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Proficiency in Microsoft Office Requirements Must be available to travel Must be available to work occasional weekends/evenings Must have a driver's license and car Must be available to work overtime

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

Comment: Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Hours: 8:00am to 5:00pm Preferred skills Representative, Customer Service - Skilled

We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.

About Oak Wood: Oak Wood owns and operates a growing portfolio of multifamily and manufactured housing communities across the United States. Our success is driven by a sales-focused, customer-centric approach that combines operational excellence with strategic marketing to attract buyers, convert leads, and maximize the value of every community we serve. About the Role: As an Inside Sales Representative, you are the voice of Oak Wood and the frontline driver of our home sales efforts across 87 communities nationwide. You will engage prospective homebuyers through inbound phone calls, emails, texts, and social media messages-educating, qualifying, and converting interest into scheduled appointments and closed sales. This role is ideal for a confident communicator who thrives in a fast-paced, high-volume sales environment and understands how to move leads through the funnel with urgency, professionalism, and enthusiasm. Key Responsibilities Serve as the primary sales contact for all inbound inquiries related to home sales via phone, email, text, and social media. Deliver compelling, accurate information about Oak Wood communities, home models, pricing, availability, amenities, and lifestyle benefits. Actively sell by building rapport, uncovering buyer needs, overcoming objections, and guiding prospects toward next steps. Qualify leads and efficiently schedule appointments, tours, and follow-ups for onsite sales teams. Consistently log and manage lead activity in the CRM, ensuring clean data and timely follow-up. Execute outbound follow-ups to re-engage warm and inactive leads and improve conversion rates. Partner closely with marketing to align on campaigns, promotions, and messaging across all channels. Stay current on inventory, pricing changes, promotions, and community updates across the portfolio. Deliver an exceptional, bilingual customer experience that reflects Oak Wood's brand and values. Track and report on call volume, lead conversion, response times, and sales performance metrics. Qualifications Proven experience in inside sales, customer service, call center, or lead-driven environments (real estate or homebuilding preferred). Strong persuasive communication skills-both verbal and written. Ability to manage multiple conversations and channels simultaneously in a high-volume setting. Results-oriented mindset with a strong sense of urgency and follow-through. Experience working with CRM systems and Microsoft Office Suite. Bachelor's degree in a related field preferred. Preferred Attributes Passion for real estate and helping people find the right home. Confident closer with a consultative sales approach. Self-starter who takes ownership of performance and outcomes. Positive, high-energy attitude with a team-first mentality. Comfortable representing a brand across phone, digital, and social platforms. Why You'll Love Working at Oak Wood Entrepreneurial Environment: Expand your skill set, grow professionally, and make a measurable impact on sales performance. Culture & Benefits: Competitive benefits package including 401(k), health, dental, vision, HSA/FSA, and Life Time Fitness gym membership. We prioritize work-life balance and celebrate individual and team success. Flexible Work Option: After three (3) months of service, employees may work remotely one (1) day per week. Community-Focused: Oak Wood encourages team bonding, collaboration, and community involvement. Oak Wood is an equal opportunity employer.

LHH Recruitment Solutions is searching for an Inside Sales Representative for a distribution company in Jacksonville, FL. This organization offers room for growth in an employee-centric environment. Benefits include medical, dental, vision, 401(k) plan with match, and Paid Time Off. Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm Compensation: $50,000 base plus commission Job duties Collaborate with outside sales team, reviewing respective customer requirements and quotes Generate new and repeat sales by providing product information in a timely manner Determine customer requirements and expectations to recommend specific products and solutions Recommend alternative products based on cost, availability, or specifications Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items Obtain accurate information from vendors relating to shipment dates and expected dates of delivery Qualifications 2-3 years' experience with inside sales Industry experience within manufacturing or distribution