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In-house technician vs field technician

The differences between in-house technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an in-house technician, becoming a field technician takes usually requires 6-12 months. Additionally, a field technician has an average salary of $37,520, which is higher than the $35,187 average annual salary of an in-house technician.

The top three skills for an in-house technician include HVAC, plumbing and troubleshoot. The most important skills for a field technician are customer service, ladders, and test equipment.

In-house technician vs field technician overview

In-House TechnicianField Technician
Yearly salary$35,187$37,520
Hourly rate$16.92$18.04
Growth rate5%8%
Number of jobs185,456123,149
Job satisfaction-5
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 40%
Average age4744
Years of experience412

What does an in-house technician do?

A technician is a skilled worker who works with technical and mechanical systems and handles any problems associated with them. They must have on-hand experience and are often called upon to repair defective components. An in-house technician may be employed by a client or company to provide customer support to their clients. They are responsible for any repair or maintenance work that needs to be done by the client. Unlike an independent technician, this job is typically more stable.

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

In-house technician vs field technician salary

In-house technicians and field technicians have different pay scales, as shown below.

In-House TechnicianField Technician
Average salary$35,187$37,520
Salary rangeBetween $20,000 And $60,000Between $28,000 And $48,000
Highest paying CityAnchorage, AKWashington, DC
Highest paying stateHawaiiConnecticut
Best paying companyPrime HealthcareDCP Midstream
Best paying industryFinanceEnergy

Differences between in-house technician and field technician education

There are a few differences between an in-house technician and a field technician in terms of educational background:

In-House TechnicianField Technician
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college--

In-house technician vs field technician demographics

Here are the differences between in-house technicians' and field technicians' demographics:

In-House TechnicianField Technician
Average age4744
Gender ratioMale, 74.7% Female, 25.3%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 11.7% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 4.7% White, 60.7% American Indian and Alaska Native, 1.2%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage2%1%

Differences between in-house technician and field technician duties and responsibilities

In-house technician example responsibilities.

  • Manage and troubleshot network printers, along with maintenance of server backup scheme.
  • Lead small teams in the development and installation of residential and commercial electrical and HVAC systems to include smart home systems.
  • Build, maintain and troubleshoot bank software/hardware issues using Microsoft XP.
  • Repair walls, doors, windows.
  • Share knowledge and enthusiasm for PCs on and off the sales floor.
  • Train new staff employees on a daily basis for compliance under HUD regulations.
  • Show more

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

In-house technician vs field technician skills

Common in-house technician skills
  • HVAC, 40%
  • Plumbing, 37%
  • Troubleshoot, 5%
  • Windows, 5%
  • Housing Assistance, 2%
  • PHP, 2%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

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