Inbound sale representative jobs in Boise, ID - 130 jobs

Brown & Brown is seeking a Commercial Lines Customer Service Representative to join our growing team in Meridian, ID! The Commercial Lines Customer Service Representative is responsible for servicing Agency Bill and Direct Bill accounts, including invoicing, policy changes, coverage comparisons, and compliance documentation. This role supports client retention and growth through strong relationship management, identifying coverage gaps for upsell/cross-sell opportunities, and overseeing administrative tasks such as certificates, auto ID cards, and policy processing. How You Will Contribute: Provide service to existing clients via inbound calls, emails, and daily tasks Make outbound phone calls to provide customer service Quote and Bind insurance with various carriers for existing clients Respond to requests for certificates of insurance or auto ID cards Maintain a concern for timeliness and completeness on all service requests Utilize an electronic filing manager to maintain documentation and compliance Notate and file documents in our agency management system Licenses and Certifications: P&C Licensed in Idaho Skills & Experience to Be Successful: High school diploma or equivalent required Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.) Strong oral and written communication skills Strong typing skills Exceptional customer service and interpersonal skills Demonstrated critical thinking and problem-solving skills 3+ years of Commercial Insurance experience P&C license required or able to obtain within 90 days of hire AMS360 experience Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour

Job Description Summary Description Receives questions from customers and follow established procedures to provide answers or refers calls to appropriate staff. Typical questions are focused on order status, product information, account status, pricing, product or service. Reports to Sales Center Manager. Essential Duties: Field inbound customer service support calls with potential for extended periods of high volume Take sales calls and offer required upsells - make compelling offers, present appropriate alternatives when necessary, and ask for the sale Apply active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wants Troubleshoot customer service problems Process orders in a fast-paced environment. Provide knowledgeable answers to questions about product, pricing and availability. Help customers navigate our website and place orders online. Work with internal departments to meet customer's needs. Work with customers to resolve product returns, shipping inquiries and order status questions. Other related job duties as assigned Essential Job Skills and Experience: Education/Experience: Any combination of education and required skills and knowledge for successful performance would be qualifying: High School Diploma or GED equivalent, college coursework preferred but not required One year of professional customer service experience preferred but not required Experience in a manufacturing or garage door industry preferred Knowledge: Thorough knowledge of products and quality standards. Knowledge of customer service principles and practices. Extensive knowledge of product catalog and troubleshooting techniques Skill: Strong oral and written communication skills, strong interpersonal skills, Microsoft Office, proficient computer, keyboarding and 10-key skills, positive, upbeat and professional demeanor; a “Yes We Can!” attitude, professional, engaging verbal communication skills by phone and in person, handling high volume phones and fast paced environment. Ability: Efficiently network and coordinate work with customers and suppliers, to manage effectively time to meet targets and deadlines, to excel in a fast-paced environment; ability to multitask is a must. Demonstrate passion and enthusiasm for customer service excellence, maintain focus and positivity while resolving challenging or complex problems The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory or all duties, responsibilities, and qualifications required of employees assigned to this level. Who we are: Hörmann is a premier manufacturer of steel, aluminum and custom wood garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is a drug-free workplace. A pre-employment drug test must be negative regardless of whether you live, test or plan to work in an area that permits legalized use of marijuana for either medical or recreational purposes. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test. Job type: Full-time Pay: $20.00-$25.00 per hour Benefits: 401(k) 401(k) matching Dental Insurance Health Insurance Health Savings Account Life Insurance Paid time off Tuition reimbursement Vision Insurance Schedule: 8 hour shift Day Shift Monday to Friday

Description - Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. Responsibilities: Gathers and assesses SMB customers' hardware, software, and technical needs. Generates leads to specific departments based on customers' needs and segments. Identifies related future needs for lead generation and opportunity expansion. Identifies customer-specific parameters and constraints that impact the solution. Investigates and optimizes a solution's fit to the requirements of the customer. Identifies probable competition. Solicits inputs from team members as required. Anticipates some of the potential challenges for the proposed solution. Assists peers in the area of expertise as needed. Manages multiple tasks or cases simultaneously with minimal supervision. Education and Experience Required: High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. Knowledge and Skills: Superior communication skills both written and verbal Experience in customer-facing role either remote or face to face Understands internal processes and tools Computer proficiency Problem-solving skills Accuracy in data entry Excellent fluency in language to be supported. Familiarity with computer technology Time management skills Oversee compliance with operating procedures and standards Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems Understands internal processes and tools The pay range for this position is $22 to $28 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Customer Service Representative I is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Idaho Public Utilities Commission requirements. The customer service center performs a variety of customer facing duties, is responsible to take a high volume of customer calls, respond to emails and website portal requests, process customer requests to turn on and off water and make payment plans. Primary Duties/Responsibilities: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions. Responsible to achieve customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into CC&B. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Assist with routing new development for meter reading and entry into CC&B. As requested, participate in other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Customer Service Supervisor, Manager or Director Qualifications Education/Experience/Background: High School Diploma/GED is required. 1-3 years of experience in a customer service center or equivalent Veolia work experience, preferably in a Regulated Utility. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Fine-tuned organizational, interpersonal, and problem solving skills to create positive interactions with customers. Strong communication (oral and written) and listening skills to understand the customer's situation and respond effectively by phone, email, in writing, or in person, in a helpful and professional manner. Practiced problem solving and critical thinking skills to determine solutions to a customer's problem resolving issues effectively. Ability to communicate escalated questions and or issues to the Lead CSR or Supervisor effectively. Demonstrates patience and politeness, especially when interacting with difficult or irate customers. Ability to work in a team environment in a cooperative and dependable manner in order to achieve internal customer satisfaction and meet company goals. Flexibility - ability to fill-in as needed to cover critical tasks/roles. Attention to detail in order to follow company processes and Commission rules. Integrity - ability to maintain confidentiality of customer information. Ability to prioritize and manage multiple competing work priorities successfully. Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work. Proficiency with Google Products. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) High school diploma Customer support experience OR experience as a client service representative Strong phone contact handling skills, including the ability to actively listen Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Benefit Account Manager I plays a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Benefit Account Manager I delivers outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Benefit Account Manager I assumes full responsibility for maintaining and enhancing client relationships. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required * Bachelor's degree OR High School Diploma with a minimum of 2 years of relevant HCM experience * Proficiency in Microsoft Office suite * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Self-starter with the ability to handle multiple projects at once. * Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred * CPP, FPC, APA, and/or SHRM-CP certified * Experience in customer service or previous client interfacing role * Experience in payroll and/or call center environment Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. This job description outlines the responsibilities and qualifications of the Account Manager I role. However, additional duties and qualifications may arise as the organization's needs evolve. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $21- $23 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab

A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility - no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: *************************** Compensation: $14.00 - $17.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. We service the entire Treasure Valley area including: Boise, Meridian, Garden City, Eagle, Nampa, Caldwell, Star, Letha and the surrounding communities. If you're interested in: High earnings potential A flexible schedule that you control Using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991 (and we've been in Boise since 2003!). Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1642-Center Point Mktplc-maurices-Meridian, ID 83642. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 1642-Center Point Mktplc-maurices-Meridian, ID 83642 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

TrailersPlus is the largest factory-owned trailer dealership in the United States with 80 plus stores and growing! We've been in business for over 20 years and have served more than 400,000 satisfied customers. We also manufacture and sell Interstate trailers, which are the highest quality, most beloved cargo trailers in the world. Interstate trailers are built at one of our own plant locations in Idaho, Arizona, Arkansas, and Virginia with 90% of trailer weight sourced from the USA. We are seeking individuals for our Nampa, ID contact center who are passionate about customer service and capable of communicating with and meeting the needs of our valued customers. The schedule for this position is 10:00 AM to 7:00 PM, Monday thru Friday with 1 Saturday shift every 3 weeks. What you will get to do: You will get to be the first voice our customers hear when calling TrailersPlus Work within a great team, communicating with customers through phone and text, assisting both Spanish and English speaking customers with setting appointments to visit our stores for trailers, parts or service Carefully listen, verify, collect and enter information into our customer relationship system (CRM) We'd love to introduce you to the team if you: Demonstrate exceptional customer service skills Are friendly, professional, enthusiastic and you communicate in that way Are capable of keyboarding/typing and utilizing a computer Enjoy multitasking and show a strong attention to detail Contribute and work effectively in a close-knit and accountable team environment Have a year or more of call center experience and/or experience working within a customer relationship system (preferred, not required) Are fluent in Spanish and English Why you'll love working for TrailersPlus: Competitive pay: $17/hr. base salary plus a commission structure Employer-paid medical and dental benefits 401(k) with company match Paid holidays and paid time off (PTO) Predictable and family-friendly schedule Incredible growth opportunities Employee discounts on trailers, trailer parts and company apparel We believe in developing our employees. We partner with them through training, coaching, and promotion to ensure their full potential and success. If you are hard-working, committed to following a proven process and interested in growth, this could be your chance! TrailersPlus is an equal opportunity employer.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV):The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: Invest in our employees Engage our customers Provide sustainable systems Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Indianapolis, Indiana, South BMV Branch Office. Branch hours are: Sunday: Closed Monday: Closed Tuesday: 9:00 am - 6:30 pm Wednesday: 9:00 am - 5:00 pm Thursday: 9:00 am - 5:00 pm Friday: 9:00 am - 5:00 pm Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: Use your job knowledge to conduct customer transactions. Answer customer questions and provide guidance. Assist with the daily opening and closing of the branch. Check transactions to ensure accuracy, timeliness, and proper accounting. Work with leadership to resolve escalated customer concerns and system problems. File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: High school diploma or equivalent. Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions. Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Deferred compensation 457(b) account (similar to 401(k) plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 in election years Education Reimbursement Program Group life insurance Referral Bonus program Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************.

Job Description Are you someone who enjoys solving problems, building relationships, and thrives in a fast-paced, customer-focused environment? If so, you might be the perfect fit for the Inside Sales Representative role at Interstate Advanced Materials. We are currently seeking a motivated and detail-oriented professional to join our team at our Boise, ID location. Headquartered in Sacramento, CA, Interstate Advanced Materials is a family-owned company with over 170 team members across seven states. We're an environmentally conscious, award-winning organization known for tackling customer challenges through innovation, dedication, and collaboration. As an Inside Sales Representative, you'll play a crucial role in supporting customers and driving business growth. You'll work closely with our operations team to deliver tailored solutions, assist with order processing, manage customer accounts, and respond to inquiries with accuracy and urgency-all while being part of a company that values curiosity, integrity, and continuous improvement. If you bring enthusiasm, strong communication skills, and a commitment to providing exceptional service, Interstate Advanced Materials may be exactly what you're looking for. At Interstate Advanced Materials, we don't just offer a job-we offer a place to grow your career. Summary: Manage new and existing customer accounts. Responsibilities include: Support a positive experience working with customers, assess & identify customer needs, responding to all inquiries in a timely manner. Track sales cycle progress on a monthly and quarterly basis to ensure customer goals are met, communicate expected delivery dates, explain stock-outs, etc. Develops sales opportunities by teaming with the Business Development Manager & channel partners to build pipeline, researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotes. Strategically manage customer accounts, build strong connections with customers by phone, and take initiative to meet and exceed customer expectations. Visit customers in person periodically with the Sales team as time allows. Follow industry trends to identify new opportunities for potential sales. Participate in virtual & on-site educational opportunities with the Branch team to study new products & leverage skill growth. Requirements: Proactive & Positive Attitude 3+ years full-time in an administrative role (manufacturing/industrial/distribution) Plastics industry Experience Preferred Excellent Communication skills, verbal & written Proficient in Office 365, Word, PowerPoint & Excel, ERP & CRM systems Exceptional attention to detail Delivers work accurately & on-time Must have solid math skills Working knowledge of business accounting & supply chain Bachelor's degree in Business or similar field or equivalent experience preferred Physical Requirements Ability to lift up to 20lbs. periodically Ability to sit for extended periods, typing, use a mouse, speak clearly on the phone, reaching, walking, occasional bending, kneeling, push, pull, and stooping. This is a full-time position that offers a comprehensive benefits package, with health insurance, vacation, sick time, holiday pay, a generous 401k match, and a workplace you love. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Powered by JazzHR BoAjfkKhz7

Hydraulic Controls, Inc. is a premier fluid power distributor with territories throughout the Western United States. Our Employee-Owners, along with our quality suppliers, have built our 50-year-strong reputation on ethical business practices, value-added customer service and local inventory. SUMMARY: Inside Sales Representatives manage a portfolio of select OEM, resale and user accounts, serving as the go-to contact within HCI for those clients, overseeing their orders from processing to delivery and responding to all their concerns with professionalism. In addition to handling select accounts, provides excellent service to all customers (see Customer Service Representative ). DUTIES AND RESPONSIBILITIES: Serves as HCI's key contact to designated customer accounts, responsible for providing support and promptly responding to requests for information or assistance. Ensures designated customers' orders are processed correctly, that order acknowledgements are sent both internally and externally, and that delivery issues and other matters of concern are promptly addressed and shared with outside sales personnel and management. Troubleshoots and resolves order issues through sourcing parts to meet/exceed customer requirements, drop-shipping orders, stock-transferring product, and buying for customer orders or branch inventory when permitted. Maintains margins, aware of competition and alert to margin erosion in accounts with set-pricing. Handles credit memos and warranty part returns. Routinely suggests additional products of interest to customers when taking sales orders. Generates sales leads for Outside Sales personnel to pursue. Enters and maintains CRM data, forwarding opportunities as directed. Performs all support functions of a Customer Service Representative. Performs other related duties as assigned by management. QUALIFICATIONS: High school diploma or equivalent required, and some college or trade school preferred. Good mechanical and mathematical aptitude is essential, with a basic understanding of hydraulic, electronic, and power transmission systems. One-year minimum experience with customer service and hydraulic sales. Recognition of basic hydraulic components and understanding of vendor part numbering and function along with familiarity with HCI's top twenty product lines and ability to independently research answers using vendor and HCI tools. Excellent customer service: commitment to getting customer their needed answers on the first call, or staying in constant communication while researching. Reliable, constructive, and positive assistance to operations manager and outside sales personnel who service designated accounts; clear and frequent oral and written communication is essential. Ability to develop key contact relationships within vendor companies in order to get quick answers on quotes and expedites. Ease in dealing with customers and vendors from a variety of backgrounds and knowledge levels. Ability to gauge profitability of all transactions; good business instinct in regards to pricing. Ability to evaluate sales orders for items ordinarily in need of commonly sold accessories. Ability to recognize strategic opportunities to capture potential new sales by Outside Sales personnel. Ability to analyze the following reports: Writby, Review Open Sales Order, and Purchase Order Expedite. Adherence to HCI Company policy regarding sales, purchases, returns and credits. Team player: positive interaction with coworkers at the branch and across HCI branches, and good relationships with administration and management. Literacy in TrulinX or significant ERP experience. Literacy in MS Word, MS Excel, and MS Outlook. Ability to solve problems independently. Ability to multi-task. Excellent oral and written communication skills. Strong work ethic and commitment to job. Forklift certification required at some branches. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to stand Frequently required to walk Frequently required to sit Frequently required to utilize hand and finger dexterity Continually required to talk or hear Frequently/Continually utilize visual acuity to read technical information, and/or use a keyboard Occasionally lift/push/carry items up to 20 pounds; Required to seek assistance from warehouse for items over 20 pounds _____________________________________________________________________________________ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Verified First is an exceptionally fast growing, privately owned company with a true entrepreneurial spirit. Our company is competitive by nature and sets goals that are bold and that each employee has an impact on. As a result, we've grown from 2 employees to over 100 since 2013. In addition, our growth has landed us a spot as one of the Top 200 fastest-growing companies in America on the Inc. 5000's list. We are the best in class for our product with a 97.3% customer approval rating and are protective of our brand, product, and reputation. We demand excellence of ourselves and each other while at the same time cultivating a team-oriented approach to management that encourages collaboration from Receptionist to CEO. This approach has earned us several top places to work awards as well as top company culture awards. We invite qualified candidates to come see why! Our Inside Sales Representatives are responsible for selling our background screening and drug and alcohol testing services to companies across the United States. We offer an aggressive pay structure, starting at $13.00 with opportunities to advance quickly and earn an average of $14.00 per hour (an uncapped bonus structure provides the potential to earn more!). We pay for 100% of health insurance premiums for our employees. We offer incredible employee training and growth opportunities. We offer a schedule that allows for solid work/life balance. Job Responsibilities: Make outbound follow-up calls to potential customers by telephone and e-mail to qualify leads and sell products and services and convert inbound calls into sales; Works with lists of prospective customers for use as sales leads, based on information from business directories, Internet websites, and other sources; Handles inbound sales lead calls to convert calls into sales; Overcomes technical and business objections of prospective customers; Conducts demonstrations to qualified customers on request; Emphasizes salable features, quotes prices and credit terms, and prepares sales orders; Coordinates customer training in using Verified First Background Screening Systems; Build and maintain customer relationships; Prepares reports of business transactions and sales calls; Enters new customer data and other sales data into computer database; Performs other duties as needed. Traits & Abilities Needed to Succeed: Maintain regular and punctual attendance; Creative in nature with the ability to think outside of the box while remaining one step ahead of the problem; Ability to be held accountable to department and organizational numbers, data, and deadlines; Strong interpersonal skills with an outgoing, friendly disposition; Must be able to stay professional at all times while working in a fast paced environment; Ability to multitask, quickly adapt, be process-oriented, with high attention to detail; Have a team-based approach, lead with a servant-based mentality, entrepreneurial spirit; Highly organized with the ability to prioritize exceptionally well; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public both orally and in writing; Excellent problem-solving skills, including active listening, identifying the issue, and recommending solutions, often of a customized approach. Requirements High School Diploma or equivalent; Sales experience preferred; Strong interpersonal skills to build relationships with coworkers; Strong verbal and written communication skills; Work within a fast paced environment; Exceptionally organized and systematic. Excellent problem-solving skills, including active listening, identifying the issue, and recommending solutions, often of a customized approach; Working knowledge of Google Docs, Google Sheets, and Google Calendar; Ability to evaluate and set workload priorities on tasks; Ability to demonstrate flexibility with changing priorities; Evidence of being a team player and supportive colleague with strong interpersonal skills.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Customer Service Representative I is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Idaho Public Utilities Commission requirements. The customer service center performs a variety of customer facing duties, is responsible to take a high volume of customer calls, respond to emails and website portal requests, process customer requests to turn on and off water and make payment plans. Primary Duties/Responsibilities: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions. Responsible to achieve customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into CC&B. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Assist with routing new development for meter reading and entry into CC&B. As requested, participate in other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Customer Service Supervisor, Manager or Director Qualifications Education/Experience/Background: High School Diploma/GED is required. 1-3 years of experience in a customer service center or equivalent Veolia work experience, preferably in a Regulated Utility. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Fine-tuned organizational, interpersonal, and problem solving skills to create positive interactions with customers. Strong communication (oral and written) and listening skills to understand the customer's situation and respond effectively by phone, email, in writing, or in person, in a helpful and professional manner. Practiced problem solving and critical thinking skills to determine solutions to a customer's problem resolving issues effectively. Ability to communicate escalated questions and or issues to the Lead CSR or Supervisor effectively. Demonstrates patience and politeness, especially when interacting with difficult or irate customers. Ability to work in a team environment in a cooperative and dependable manner in order to achieve internal customer satisfaction and meet company goals. Flexibility - ability to fill-in as needed to cover critical tasks/roles. Attention to detail in order to follow company processes and Commission rules. Integrity - ability to maintain confidentiality of customer information. Ability to prioritize and manage multiple competing work priorities successfully. Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work. Proficiency with Google Products. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Hydraulic Controls, Inc. is a premier fluid power distributor with territories throughout the Western United States. Our Employee-Owners, along with our quality suppliers, have built our 50-year-strong reputation on ethical business practices, value-added customer service and local inventory. SUMMARY: Inside Sales Representatives manage a portfolio of select OEM, resale and user accounts, serving as the go-to contact within HCI for those clients, overseeing their orders from processing to delivery and responding to all their concerns with professionalism. In addition to handling select accounts, provides excellent service to all customers (see Customer Service Representative ). DUTIES AND RESPONSIBILITIES: Serves as HCI's key contact to designated customer accounts, responsible for providing support and promptly responding to requests for information or assistance. Ensures designated customers' orders are processed correctly, that order acknowledgements are sent both internally and externally, and that delivery issues and other matters of concern are promptly addressed and shared with outside sales personnel and management. Troubleshoots and resolves order issues through sourcing parts to meet/exceed customer requirements, drop-shipping orders, stock-transferring product, and buying for customer orders or branch inventory when permitted. Maintains margins, aware of competition and alert to margin erosion in accounts with set-pricing. Handles credit memos and warranty part returns. Routinely suggests additional products of interest to customers when taking sales orders. Generates sales leads for Outside Sales personnel to pursue. Enters and maintains CRM data, forwarding opportunities as directed. Performs all support functions of a Customer Service Representative. Performs other related duties as assigned by management. QUALIFICATIONS: High school diploma or equivalent required, and some college or trade school preferred. Good mechanical and mathematical aptitude is essential, with a basic understanding of hydraulic, electronic, and power transmission systems. One-year minimum experience with customer service and hydraulic sales. Recognition of basic hydraulic components and understanding of vendor part numbering and function along with familiarity with HCI's top twenty product lines and ability to independently research answers using vendor and HCI tools. Excellent customer service: commitment to getting customer their needed answers on the first call, or staying in constant communication while researching. Reliable, constructive, and positive assistance to operations manager and outside sales personnel who service designated accounts; clear and frequent oral and written communication is essential. Ability to develop key contact relationships within vendor companies in order to get quick answers on quotes and expedites. Ease in dealing with customers and vendors from a variety of backgrounds and knowledge levels. Ability to gauge profitability of all transactions; good business instinct in regards to pricing. Ability to evaluate sales orders for items ordinarily in need of commonly sold accessories. Ability to recognize strategic opportunities to capture potential new sales by Outside Sales personnel. Ability to analyze the following reports: Writby, Review Open Sales Order, and Purchase Order Expedite. Adherence to HCI Company policy regarding sales, purchases, returns and credits. Team player: positive interaction with coworkers at the branch and across HCI branches, and good relationships with administration and management. Literacy in TrulinX or significant ERP experience. Literacy in MS Word, MS Excel, and MS Outlook. Ability to solve problems independently. Ability to multi-task. Excellent oral and written communication skills. Strong work ethic and commitment to job. Forklift certification required at some branches. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to stand Frequently required to walk Frequently required to sit Frequently required to utilize hand and finger dexterity Continually required to talk or hear Frequently/Continually utilize visual acuity to read technical information, and/or use a keyboard Occasionally lift/push/carry items up to 20 pounds; Required to seek assistance from warehouse for items over 20 pounds _____________________________________________________________________________________ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************