Inbound sale representative jobs in Medford, MA - 813 jobs

Customer Service Representative Length: 6-12 Month Contract *Please no agencies. Direct employees currently authorized to work in the United States - no sponsorship available. *Must work onsite in Andover, MA Job Description: As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and build strong professional relationships with customers and internal teams. This role demands excellent problem-solving skills and the ability to capture and escalate customer requirements effectively. Essential Duties and Responsibilities: Process sales orders, RGAs, and credits in a high-volume call center, ensuring accurate methods and procedures are followed. Resolve product shortages and complaints, offering professional alternative solutions when necessary. Investigate, verify, and release order holds related to credit issues, pricing discrepancies, shipping concerns, and part identification problems. Coordinate communication between customers and manufacturing/shipping departments to ensure timely order fulfillment. Build and maintain professional relationships with internal and external customers. Collaborate with the Technical Support team to resolve customer-reported issues. Manage new and existing customer accounts as identified in the database. Qualifications: High School Diploma or equivalent. 3+ years of experience in a high-volume customer service environment. Experience with SAP S/4HANA. Experience with order entry and expediting orders. Familiarity with ERP systems. Excellent verbal and written communication skills. Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment. Basic proficiency in Microsoft Excel, Word, and PowerPoint. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment. Come see why DPC has achieved: 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee's Choice - Best Places to Work' by Glassdoor. Voted ‘Best Staffing Firm to Temp/Contract For' seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For' by Forbes, Fortune and Inc. magazine. As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today! ******************* Job #18219

Title: Customer Service Representative I Duration: 03 Months About the Role: This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred Education: Bachelor's Degree, preferred

Rate: $21 per hour to $23 per hour upon completion of training (60 days) Schedule: 8:30AM-5PM Who We're Looking For We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others. We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you. Position Summary As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team. This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations. About Medicare Joe We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity. We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity. We Provide: Hands-on training and development for the Medicare space Clear promotion track from Trainee to Advisor within 60-90 days Structured support from managers and senior team members Opportunities for long-term growth in operations, licensing, or leadership A professional yet fun and collaborative work environment Performance Objectives Learn and apply basic Medicare knowledge Complete our 60-day onboarding and training curriculum Handle 20-40 calls and texts/day with professionalism Complete 20-30 daily client service tasks and follow-ups Answer Medicare-related questions with confidence and clarity Support agents by prepping clients for transfers and resolving escalated issues Handle claim and carrier concerns with efficiency and ownership Use internal systems (CRM, GHL) to manage all client documentation Take full ownership of your customer interactions and tasks by end of day Collaborate with leadership to resolve client issues Participate in feedback sessions and ongoing coaching Key Competencies Professional, friendly communication-both written and verbal Organized and efficient with daily task management Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation Strong problem-solving skills and ability to take initiative Willingness to learn and grow through coaching Ability to manage high volume and multitask under pressure Detail-oriented and accurate with documentation Team player with a positive attitude Committed to delivering a high standard of service Education & Experience Bachelor's degree (preferred) 1+ year in customer service, admin, or healthcare support roles Experience with CRM tools or inbound call handling is a plus Must be comfortable working in a fast-paced, collaborative office Physical Requirements Prolonged periods sitting at a desk, using a computer and phone Must be able to communicate clearly over the phone and in person Onsite presence required in our Lincoln, RI office (this is not a remote role) Benefits 401(k) with company match Paid vacation time (2 weeks after 3 months of employment) Paid holidays Paid professional training & development Paid continuing education for compliance and licensing Company and individual performance incentives

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Tewksbury, MA. This role is onsite. THE ROLE: The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues. CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Perform Customer Service Support functions as the first point of contact with the customer. Adhere to ISO9001 Customer Service Procedures and Work Instructions. Maintain Quote Log and Production Order Log Tracking Database. Utilize the ERP-LX (Order Entry) system. Provide Part, Pump, Motor quotes to customers as required. Assist with Warranty claim Processing. Assist with Credit Memo / No Charge requirements. Preparing the customer communication folder. Perform Order Entry Processing and provide Order Status updates as required. Process Change orders (address changes, schedule date, carrier changes). Assist Sales teams with customer support activities. Understand and perform Export Compliance tasks as required. Interface with the customer to assist in resolving AR Collections Dispute Resolution issues. Other duties as assigned by the Customer Service Manager. QUALIFICATIONS: High School Diploma. Prefer associates degree individuals or some level of college experience. Strong financial/accounting skills required. Problem solving skills and strong written and verbal communication skills required. Must be knowledgeable in MS Office applications. 1-3 years experience Pay Rate $20.37 - $22.37/hour

East Cambridge Savings Bank's Retail Division is actively recruiting for Customer Sales & Service Representative II Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn. Function: Under the direction of the Business Development Sales Manager, perform a variety of service related functions, identify customer needs and respond to those needs in an efficient and pleasing manner with an emphasis on cross sales. We are looking for a candidate with: 3 years experience in a Retail environment or a bachelor's degree with 1 year experience in a Retail environment. 3years customer service and sales experience in an incentive-based role. Retail banking preferred. Working knowledge of digital banking products Demonstrated ability to meet individual sales goals on a Monthly/Annual basis Demonstrated knowledge of the Bank's products and services Ability to perform a variety of tasks simultaneously and prioritize activities as required Excellent interpersonal and verbal communication skills If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act. Must be available to work until closing and Saturday Spanish speaking preferred Essential Job Functions: Greet and assist customers in a professional and personally responsive manner in accordance with the Bank's Customer Service Standards, provide information on a variety of banking products/services. Make referrals as needed. Be knowledgeable and understanding of the customers' needs by conducting a needs analysis and recommend products/services as appropriate. Sell and cross-sell products and services to existing and new customers toward established sales goals. Ensure that mystery shop service standards are achieved. Responsible for attaining predetermined sales goals on a monthly/annual basis in accordance with the Bank's Customer Service Standards. Assist with Banking Center sales promotion strategies. Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity. Train new Customer Sales & Service Representatives, Customer Service Associates and Clerk/Tellers in entry-level work and customer service standards; and review new procedures and services with trained staff. Evaluate work performance. Conduct loan interviews, accept loan applications, respond to mortgage inquiries. Follow up on referrals for personal sales opportunities and from other retail Banking Center employees. Contact customers by letter, telephone and other means to strengthen account relationships. Responsible for effective handling of telephone calls pertaining to requests for information, problems, questions regarding service, policies, procedures, etc. Ensure on daily basis, proper documentation and accuracy of transactions and balance work. Verify all cash transactions and that cash is in proof. Maintain compliance with Bank policies and procedures, federal, state and local laws and regulations, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements if applicable. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed. Maintain compliance with Bank policies and procedures. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed. Assist with promoting East Cambridge Savings Bank products/services to local businesses. Arrange appointments with customers, utilizing branch locations most convenient to them. Inform management of progress toward goals and ask for assistance as needed. Report sales activity to investment planning and retail management on a weekly basis. Maintain proper documentation. Contact our Human Resources Division or visit ******************** for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

Title: Outbound Sales Representative Company: OptiMA, Inc. Base Salary $50 to 90k OptiMA, Inc., a leading provider of innovative dry-erase solutions, is seeking a highly motivated Outbound Sales Representative to establish and drive our outbound sales function. This is a pioneering role, with the opportunity to shape the future of our sales team. The primary focus is on proactively identifying and qualifying new sales leads, building relationships with key decision-makers, and closing deals. Key target markets include dealers in print, education, and furniture industries, as well as Div 10 dealers and GSA contractors, with a strong emphasis on print shops, including a franchise with 800 locations. The role involves selling our specialized ceramic porcelain steel dry-erase products and custom-printed solutions. Responsibilities: Proactive lead generation and qualification through various channels. Development and execution of effective outreach strategies. Relationship building with key decision-makers. Value proposition communication and tailored sales presentations. Negotiation and deal closure. CRM management and sales activity tracking. Industry trend and competitive landscape monitoring. Collaboration with internal teams. Contribution to outbound sales process development. Travel for customer visits and trade show participation. Must-Have Skills/Experience: 5+ years of B2B outbound sales experience. Proven track record of exceeding sales quotas. Strong communication, interpersonal, and presentation skills. Proficiency in CRM systems and sales automation tools. "Hunter" mentality with a competitive drive. Nice-to-Have Skills/Experience: Experience in the office supplies, educational supplies, or furniture industry. Bachelor's degree in business or marketing. Top Priorities for This Role (First 6-12 Months): Establish and build a robust outbound sales pipeline. Secure key accounts within the print shop and franchise target markets. Achieve and exceed sales targets, with a focus on print shop sales. Contribute to the documentation and improvement of the outbound sales process. Begin to build relationships with 10% of the 800 location franchise, with the goal of 1k in sales per location per month. (1M per year) Compensation & Benefits: Base salary: $50,000 per year. Commission: 26% of gross profit (54% gross margin). Potential for very high earnings. (500K in sales = roughly 120K, 1M in sales = roughly 190K) Commission draw is negotiable for the first three months. Comprehensive benefits package (up to 100% health, dental, vision, retirement). Remote/hybrid flexibility: To be discussed. Growth Opportunities: Significant earning potential and career advancement opportunities. Potential to lead and build the outbound sales team. Ongoing training and development to enhance skills. Opportunity to help build a sales department from the ground up. Must-Have vs. Nice-to-Have Skills: Must-Have: 5+ years of B2B outbound sales experience. Proven track record of exceeding sales quotas. Strong communication and interpersonal skills. CRM proficiency. "Hunter" mentality. Nice-to-Have: Industry specific experience. Bachelors Degree. Interview Process & Timeline: The interview process will likely consist of multiple rounds. Key decision-makers will be involved in the process. Specifics on the exact number of rounds, and who will be involved will be provided as the process moves forward. Ideal Candidate Profile: Personality Traits: Coachable, curious, and possesses a strong work ethic. Intelligent, with strong critical thinking and communication skills. Demonstrates prior success and a passion for sales. Resilient, persuasive, and competitive. DISC Profile: High "D" (Dominance): Assertive, results-oriented, and comfortable taking charge. High "I" (Influence): Persuasive and able to build rapport quickly. Moderate "S" (Steadiness): Balances drive with relationship building. Lower "C" (Conscientiousness): Flexible and adaptable.

We are looking for an Inside Sales Representative to join our Rexel, USA team in Mansfield, MA! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: * Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assist outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 2+ years of customer service, sales, or electrical distribution experience * High School or GED - Required Knowledge, Skills & Abilities * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: * Up to 10 pounds - Frequently - 21% to 50% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Occasionally - up to 20% For the state of Massachusetts only, the pay range is $25.00 to $30.00, depending upon qualifications, experience and other considerations permitted by law. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Description 908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. For more information, visit 908devices.com 908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide. Position Summary The Inside Sales Representative (ISR) is responsible for driving the early stages of the federal sales funnel across U.S. Government agencies, including the FBI, DEA, DHS, HSI, and Department of Defense. This role focuses on generating, qualifying, and nurturing leads within assigned accounts to build a robust pipeline for the 908 Devices product portfolio. Key Responsibilities Lead Management: Own inbound/outbound lead flow for U.S. Federal and DoD; respond, qualify (Requirement • Funding • Acquisition Path • Timeline • Stakeholders), and route to sales. Outreach & Campaigns: Execute targeted outbound campaigns via calls, emails, and digital outreach to uncover prospect needs, funding, and purchasing timelines. Opportunity Qualification: Conduct discovery calls to assess fit with 908 Devices' portfolio (MX908, VipIR, XplorIR, ProtectIR, etc.) and move prospects from awareness to qualified. Pipeline & Capture Support: Maintain clean Salesforce data; surface relevant RFIs/RFQs (SAM.gov, agency portals); align activities with contract-vehicle partners (GSA, DLA, IDIQs, BPAs). Events & Engagement: Rapidly follow up on webinar and conference leads, converting interest into scheduled demos, evaluations, or briefings. Messaging & Insight: Translate technical capabilities into mission outcomes; maintain competitive awareness across federal and defense markets. KPIs (measured monthly unless otherwise noted) Skills & Qualifications A minimum of two years of inside sales/SDR/BDR experience in capital equipment or complex tech. Proven record creating pipeline, booking demos, and supporting enterprise/federal cycles. Salesforce, Sales Navigator, and modern sequencing tools proficiency. Excellent phone/email presence. U.S. work authorization: Ability to obtain site access/badging as needed. Bachelor's degree preferred. 5+ years of inside sales/SDR/BDR experience in capital equipment or complex tech preferred. Preferred: Fed/DOW background and/or sales exposure; familiarity with FAR/DFARS basics and common contract vehicles. Additional Information Territory: U.S. Federal & DoD (CONUS & OCONUS); collaborates on North American opportunities as needed. Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $70,000 and $93,000 per year; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives. We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec. 908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Our Inside Salespeople (ISAs) earn double the industry average (over $100,000). We are the highest performing Real Estate company in the nation as a result of our Inside Salespeople. Our average agent outsells our closest competitor by 4X! The secret to our success is our ISAs. Inside Sales is the foundation or backbone of our business. The reason? Our ISAs provide our agents with qualified appointments, NOT meaningless leads. So they can do what they do best - sell! This is where you come in. We have a time-tested, plug-and-play system...a state-of-the-art marketing and lead generation system that bypasses useless, frustrating cold calls. No one we know enjoys that! Our system is the key to our Inside Salespeople's success and retention. Position includes a comprehensive benefits package. Compensation: $100,000 Responsibilities: No cold prospecting. Call back property inquiries and requests Set appointments for our outside sales team No marketing or advertising necessary All buyer and seller leads supplied Accountability and daily reporting Qualifications: A great attitude. Some customer service sales calling experience Good phone etiquette. Organized and highly motivated Self-disciplined. Able to follow directions About Company Backed by our "Go Serve Big" mission statement, Your Home Sold Guaranteed Realty strives to be the best place to work, buy, and sell real estate guaranteed. Our "Go Serve Big" mission is a give-back, pay-it-forward approach for our agents and their clients. When you put others first, you will never be second is one of the core values at the company. We look forward to your application since the right people are the defining difference in the success of any company! #WHRE3 Compensation details: 100000-100000 Yearly Salary PI3488332c1a03-31181-39518653

ConnectPay offers online payroll solutions and is committed to providing first-name-basis service and technology-first innovation. ConnectPay has steadily built a reputation as a flexible and responsive resource for all of its clients with a complete suite of solutions that make growing your business easier. Today, thousands of small and mid-sized businesses use ConnectPay to process payroll, automate taxes, and integrate data. And every single one of them is able to leverage ConnectPay's services and resources while remaining connected to their own independent brokers and advisors. Our customers trust us to make their core business activities simpler, and we trust them to choose the best and brightest brokers for their unique needs. Mutual trust is a beautiful thing. With offices outside Boston, Detroit and in Fairfield, we are among the fastest growing private companies in Massachusetts, now is your chance to play a key role in the success and continued growth of our dynamic company. To learn more visit ********************* Job Description Got ambition? If you're the type of person who loves uncovering opportunities in a fast-paced, start-up environment, we'd like to meet you. Our growing Sales team seeks an Inside Sales Rep to go after prospects, qualify leads and develop compelling strategies for product channels. Our goal is to train you thoroughly on Inside Sales working with the MA Retail Association to educate clients on Workers' Comp and working with health brokers who want to leverage our connected process. Once fully trained, you would shift into a commissioned Sales position with goals for closing deals and generating revenue. Responsibilities Drive prospecting activities to uncover new opportunities to grow pipeline Qualify outbound leads via phone, building rapport to “sell the meeting” or create opportunities Expand sales in existing clients by educating on best practices and introducing new products and services Utilize, contribute and improve functionality of Sales CRM, Pipeline Deals Initiate sales process by scheduling appointments, preparing presentations, understanding account requirements Add to and enhance ConnectPay's current lead channels with your energy and ideas Increase job knowledge by participating in meetings, educational opportunities and self-motivated research on topics to clarify subject matters. Qualifications 2 years+ inside sales/sales development experience or internship experience, preferably in the B2B SaaS space Ability to work independently and prioritize effectively and balance multiple, disparate work streams Strong written and verbal communication skills, with keen ability to maintain control of communication length and direction and articulate under pressure. Brings a strong work ethic; takes initiative and thinks creatively to get the job done BA/BS degree or equivalent practical experience. Additional Information What We Offer (Compensation & Benefits) Base Salary with accelerating Commission Program Quarterly and Annual Bonus Program Auto and Phone allowance Customer Expense allowance Medical, Dental and Vision benefit plans Life Insurance, short term and long term 401(k) retirement options with generous match Guaranteed paid vacation time through PTO policy Professional development and advancement opportunities Eligibility for stock options in the event of a sale/acquisition

Job Summary: Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO's Customers. As the most experienced members of Inside Sales, Inside Sales Reps are responsible for managing customer relationships and driving new business. Job Duties: Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts; Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed; Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team; Sell and service customers providing pricing and product application information; Generate add-on sales by anticipating other products that a customer may need but has not ordered yet; Input all orders into sales order system in a timely manner; Schedule orders according to customer requirements; Source materials that NEFCO does not keep in stock through interaction with purchasing team; Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers; Keep supervisors apprised of customer issues as warranted; Provide promotional literature and product information as requested; Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite; Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and Attend weekly sales meetings. Requirements Qualifications: Demonstrate strong ability to work in fast pace, high pressure environment Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite Excellent verbal and written communication skills Strong customer service skills Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail. Degree is preferred (although industry experience may be considered in lieu of degree) 1-2 years of work experience (preferably in construction supply sales) Essential Functions: Keyboarding Converse verbally on phone and in person Identify and check written documents in mail and on computer

Member of the Sales and Marketing organization, which supports the overall growth sales strategy of Boston Analytical. Primary role is to support sales and marketing efforts through identifying potential clients, developing leads for new business and cross-selling opportunities, and supporting marketing campaigns. PRIMARY DUTIES AND RESPONSIBILITIES Sales: • Preliminary qualification of “web” inquires for sales team follow-up • Use lead generation tools (Zymewire, Memberships etc) to produce potential leads for sales team • Work with BA business leader(s) to ensure alignment with market and business needs • Arrange/Coordinate client meetings (office, coffee, lunch/dinner etc.) • Keep diligent leads, client communications and actions in company CRM (Salesforce.com) • Support Sales Team's Salesforce usage efforts and maintain data quality within CRM Marketing: • Assist with conference/tradeshow logistics • Support Tradeshow/Webinar/Event preparation and follow-up communications with attendees/prospects • Support Salesforce campaigns utilizing automated marketing system (Pardot) • Data Entry & Data Integrity Management • Represent Boston Analytical at industry events as needed • Support proposal, presentation, sales asset generation REQUIREMENTS & QUALIFICATIONS Qualifications include a bachelor's degree, preferably in Business, Communications, Chemistry, Biology or related science discipline. Otherwise, 2+ years of industry experience in the Life Sciences or Pharmaceutical Outsourcing marketplace. Previous laboratory experience with analytical and/or microbiology testing is a bonus. Successful candidate will have strong organization, communication, and technical computer skills. Must be a highly motivated with the ability to work autonomously. Attending professional networking meetings before and after normal business hours may be required. Travel within the U.S. Proficient with Microsoft and Google applications. MINIMUM SKILLS REQUIREMENTS • Ability to prioritize and manage multiple projects at one time. • Ability to effectively apply newly learned knowledge and skills. • A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel. • Must have excellent organizational, verbal communication, time management and technical documentation skills. • Must be a team player with integrity and concern for the quality of Company products, services and staff members

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY Reporting to the Sales Director, the Inside Sales Representative is responsible for sales growth within a defined territory. Inside Sales Representatives are accountable for maintaining positive business relationships to ensuring achievement of sales targets and individual sales KPIs across our portfolio of brands. Each Inside Sales Representative is responsible for creating territory level plans to hit goals and working with the regional marketing team to implement promotions, sampling, and in-store support. CORE JOB DUTIES Responsible for growing sales within the sales territory. Responsible for managing internal product transfers to support first party revenue attainment vs plan. Research target accounts to identify key decision-makers and generate interest in company products and services through strategic outbound calls, emails, and social outreach. Identify potential customers, initiate, and manage prospects through the sales pipeline, and close opportunities. Responsible for the achievement of monthly revenue & profit goals, including setting individual customer targets and plans. Manage wholesale delivery communications by coordinating sales orders and delivery schedules, while maintaining daily updates to wholesale menus including accurate SKUs and inventory quantities. Responsible for managing customer relationships throughout the sales process, from ordering to credit memos, and documenting into company CRM. Setup new vendors and customers in WSP, create purchase orders for bulk wholesale procurement and coordinate deliveries to ensure timely and efficient fulfillment. Deliver on KPI's such as increased distribution, re-order rates, and successful new product launches. Provide insight regarding outcomes of programs and promotions. Work closely with national accounts and marketing partners to drive portfolio growth. Ability to create and deliver presentations tailored to audience needs, using excellent communication (written and verbal), interpersonal and persuasive skills. Monitor competition and market trends by gathering information on pricing, products, market presence, and other key factors. REQUIRED EXPERIENCE, EDUCATION AND SKILLS Bachelor's Degree; or relevant work experience. 3-5+ years proven sales experience in cannabis, alcohol or pharmaceutical sales is preferred. This position requires the candidate to be based in Massachusetts. Must have valid driver's license with clean driving record and own transportation. Ability to travel throughout assigned territory, with the ability to travel for work events as needed, including nights and occasional weekends. Highly motivated and performance driven with good time management and organizational skills. Relationship management skills and openness to feedback. Must maintain a high level of integrity, personal motivation, and sense of urgency. To perform this job successfully, an individual should have proficiency with MS Office in a windows environment and familiar with sales tracking and reporting software (i.e. Microsoft Word, Excel, & PowerPoint) BENEFITS This role participates in a commission-based incentive structure in addition to base compensation outlined below. Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range$50,000-$65,000 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.

Looking for an innovative, high-growth company in one of the hottest segments of the security market? Come join our team at Veracode! We are seeking a high energy Inside Sales Representative to actively prospect and close new logo business within the enterprise market. This hybrid role is based in our Burlington, MA HQ location where you will have the opportunity to travel into your designated territory when needed. This individual will be responsible for the full sales cycle including outbound prospecting, building pipeline and closing business. The ideal candidate will have a hunter mentality, consultative selling approach, strong presentation skills and be a team player. Veracode has created an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us. Job Responsibilities: · Target, manage and sell to enterprise companies in a defined geographic territory · Hunt and aggressively prospect for new logo business via call and email campaigns into the lead database, list builds, social media contacts etc. · Close and process all prospects, managing the full sales lifecycle · Create and deliver accurate sales forecasts · Conduct telephone and/or online meetings with prospects using collaboration tools · Travel into territory to generate pipeline, accelerate sales with prospects and customers, cultivate partner relationships and, support regional events · Up to 20% travel or, as required Looking for an innovative, high-growth company in one of the hottest segments of the security market? Come join our team at Veracode! We are seeking a high energy Inside Sales Representative to actively prospect and close new logo business within the enterprise market. This hybrid role is based in our Burlington, MA HQ location where you will have the opportunity to travel into your designated territory when needed. This individual will be responsible for the full sales cycle including outbound prospecting, building pipeline and closing business. The ideal candidate will have a hunter mentality, consultative selling approach, strong presentation skills and be a team player. Veracode has created an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us. Job Responsibilities: · Target, manage and sell to enterprise companies in a defined geographic territory · Hunt and aggressively prospect for new logo business via call and email campaigns into the lead database, list builds, social media contacts etc. · Close and process all prospects, managing the full sales lifecycle · Create and deliver accurate sales forecasts · Conduct telephone and/or online meetings with prospects using collaboration tools · Travel into territory to generate pipeline, accelerate sales with prospects and customers, cultivate partner relationships and, support regional events · Up to 20% travel or, as required Desired Qualifications and Experience: · 4+ years of Inside Sales experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management · Proven track record of selling to technical audiences like Security, Dev/Ops and IT Operations, leaders (CIO, CTO, CISO, VP of Engineering, VP of AppDev etc.) · A proven history of quota over-achievement · Ability to work in a rapidly expanding and changing environment at a high growth company · Ability to adopt new products and services into Veracode's sales methodology · Ability to uncover accounts' needs and effectively differentiate how the Veracode approach will meet them · Passionate about technology · Team player attitude · Excellent verbal and written communication skills a must · SFDC or equivalent CRM experience · Undergraduate degree preferred Skills & Requirements Desired Qualifications and Experience: · 4+ years of Inside Sales experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management · Proven track record of selling to technical audiences like Security, Dev/Ops and IT Operations, leaders (CIO, CTO, CISO, VP of Engineering, VP of AppDev etc.) · A proven history of quota over-achievement · Ability to work in a rapidly expanding and changing environment at a high growth company · Ability to adopt new products and services into Veracode's sales methodology · Ability to uncover accounts' needs and effectively differentiate how the Veracode approach will meet them · Passionate about technology · Team player attitude · Excellent verbal and written communication skills a must · SFDC or equivalent CRM experience · Undergraduate degree preferred

Outbound Sales Representative - Banking Experience Required Pay - $22.00-$23.00 + incentives based on sales The Inside Sales Representative is responsible for outbound, revenue-generating, sales activities using telephone, email, and other electronic messaging methods. With thorough product knowledge of Bellwether Community Credit Union deposit products, consumer loan products, loan protection products, and digital services, the Inside Sales Representative will use a consultative sales approach to facilitate sales while helping members achieve their financial goals, thereby creating brand promoters. Makes consultative outbound calls to various types of leads related to marketing initiatives, sales of products and services, and other calls to members, prospective members, and self-generated referrals. Meet or exceed sales and service activity goals and sales production goals to support deposit growth and loan growth expectations. Uses reports, research, and loan acquisition tools to cross-sell and up-sell Credit Union products and refer business partner products and services. Handles all related processing of member applications for deposit accounts and loans and analyzes credit bureau reports for additional sales opportunities. Handles incoming calls that relate to the achievement of sales goals while delivering service that always builds brand promoters. Warm-transfer service calls to appropriate Retail and Operations staff. Develops a detailed understanding of BCCU loan and deposit products, guidelines, and policies. Applies this knowledge situationally and conversationally to probe for, identify, and acquire new relationship growth opportunities. Collaborates as needed in team decision making. Attends and takes an active role in meetings and training sessions. May be required to open new accounts and service existing accounts, including IRAs and loans. Effectively deals with ambiguity in developing best practices for tracking and converting leads to sales. Adheres to timely follow-up standards in accordance with outbound calling procedures as they develop. Aids in the improvement of outbound sales tracking and reporting. Provides detailed notes to Centralized Lending team on consumer loan applications within assigned guidelines in a timely, efficient manner. Qualifications Professional, well-developed interpersonal skills, both verbal and written, necessary for servicing Credit Union members and projecting a positive image as representative for the Credit Union. Work requires essential knowledge of all Credit Union products and services. These characteristics are normally acquired through completion of a high school education plus some experience in the teller and/or member service area of a credit union or financial institution. Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, ratios etc.). A high level of comfort with various computer applications, adapting to changes in programs, and navigating the internet are required.

Why Join Us? If you take pride in precision, enjoy building lasting customer relationships, and want to be part of a dependable, team-oriented company, this role offers a place to grow your skills and make a real impact. You'll be trusted with important customer accounts, supported by a collaborative team, and rewarded for doing things right the first time-all within a stable, growing manufacturing environment. Position Summary The Customer Service Representative is the primary point of contact for customers and a key driver of order accuracy, customer satisfaction, and long-term account success. This is a highly detail-oriented, phone-based role supporting a defined customer base while working closely with Sales, Shipping, and Operations. Success requires strong follow-through, attention to detail, and a team-first mindset. Essential Duties & Responsibilities Accurately enter and process customer orders in the ERP system, ensuring correct part numbers, units of measure, pricing, and delivery requirements Provide timely, accurate product information and quotations via phone and email Track order status, proactively communicate updates, and resolve issues to support on-time delivery Manage a defined customer base and region while assisting with incoming calls as part of a shared team queue Maintain detailed and accurate customer records, including contacts, routing details, and account notes Qualify customer RFQs for completeness and accuracy prior to order release Follow up on lost or dormant business to support customer retention efforts Partner closely with Regional Sales Managers to communicate customer needs, opportunities, and concerns Support business development initiatives such as samples, direct mailings, and follow-up outreach Meet daily productivity and accuracy expectations, including order volume and error reduction Consistently follow established quality, accuracy, and attendance standards Perform other duties as assigned What Success Looks Like in This Role Consistently high accuracy in complex, high-volume order entry Confident, friendly, and professional phone presence Ability to stay focused and precise while managing repetitive tasks Reliable attendance and steady performance in a fast-paced office environment Willingness to support teammates and share ownership of customer outcomes Minimum Experience & Skills 2+ years of customer service, inside sales, order entry, or administrative experience in a detail-driven role Proven ability to accurately manage complex data and high-volume transactions Strong verbal and written communication skills; comfortable with frequent phone interaction Proficiency in Microsoft Office (Outlook, Excel, Word) Experience with ERP systems preferred (manufacturing experience a plus) Ability to work independently while contributing to a close-knit, collaborative team Education Degree not required; relevant experience and demonstrated accuracy are prioritized Work Environment & Schedule Full-time, onsite position (Monday-Friday, 8:00 AM-5:00 PM) Business-casual office environment Frequent use of computer systems and phone Occasional exposure to manufacturing and warehouse environments May occasionally lift up to 15 pounds Why This Role May Be a Great Fit Stable, growing manufacturing company with long-standing customer relationships Supportive, team-oriented department with hands-on training Ideal for someone who values consistency, skill-building, and long-term growth over rapid promotion Annual company-wide bonus based on overall performance We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.

East Cambridge Savings Bank's Retail Division is actively recruiting for Customer Sales & Service Representative I. Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn. Function: Under the general supervision of the Business Development Sales Manager, perform a variety of customer service functions, identify customer needs and respond to those needs in an efficient and pleasing manner. We are looking for a candidate with: 3 years experience in a retail environment with customer service experience; or a Bachelor's degree with 1 year customer service experience in a retail environment. Retail Banking preferred. Working knowledge of digital banking products 1 year of sales experience in an incentive based role. Demonstrated ability to meet individual sales goals on a Monthly/Annual basis. Working knowledge of the Bank's products and services preferred. Ability to perform a variety of task simultaneously and prioritize activities as required. Excellent interpersonal and communication skills. Must be available to work until closing and Saturday Spanish speaking preferred Essential Job Functions: Greet and assist customers in a professional and personally responsive manner in accordance with the Bank's Customer Service Standards. Provide information to new and existing customers on a variety of products and services. Assist customers with servicing matters and/or questions pertaining to existing accounts. Ensure that mystery shop service standards are achieved. Sell and cross-sell products and services to new and existing customers. Be knowledgeable and understanding of the customers' needs by conducting a needs analysis. Generate and pursue sales leads by telephone, letter and personal contact. Responsible for attaining predetermined sales goals on a monthly/annual basis in accordance with the Bank's Customer Service Standards. Participate in the development of ongoing banking center sales promotional strategies and activities. Train new Customer Sales & Service Representatives, Customer Service Associates and Clerk/Tellers in entry-level work and customer service standards; and review new procedures and services with trained staff. Evaluate work performance. Cultivate strong relationships with back office service partners to ensure delivery of high quality customer service, ongoing communication needs and operational consistency. Open and close all types of products. Enter holds and provide customer with appropriate notice. Ensure that disclosures are completed and distributed to customer. Ensure that all documents are processed and distributed to appropriate departments on a daily basis. Recognize and refer any problems or difficult situations to a supervisor. Process work on a specific day according to customers' instructions, such as TDC renewal, closeout, transfers, etc. Ensure on daily basis, proper documentation and accuracy of transactions and balance work. Verify all cash transactions and that cash is in proof. Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity. Process customers' transactions through the computer and research customers' accounts through the computer. Perform as a Customer Service Associate when office needs dictate. Supportive Job Functions: As needed, participate in community activities to promote a positive image for the Bank. Redeem US Savings Bonds, sell travelers checks, and assist with outgoing wire transfers. Make appropriate changes to accounts, such as title, address, TIN. Set up Direct Deposit and PATS for customers. Maintain interest rate chart and all bank services literature in the lobby area. Process office correspondence as required. Contact our Human Resources Division or visit ******************** for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

Job DescriptionSalary: Member of the Sales and Marketing organization, which supports the overall growth sales strategy of Boston Analytical. Primary role is to support sales and marketing efforts through identifying potential clients, developing leads for new business and cross-selling opportunities, and supporting marketing campaigns. PRIMARY DUTIES AND RESPONSIBILITIES Sales: Preliminary qualification of web inquires for sales team follow-up Use lead generation tools (Zymewire, Memberships etc) to produce potential leads for sales team Work with BA business leader(s) to ensure alignment with market and business needs Arrange/Coordinate client meetings (office, coffee, lunch/dinner etc.) Keep diligent leads, client communications and actions in company CRM (Salesforce.com) Support Sales Teams Salesforce usage efforts and maintain data quality within CRM Marketing: Assist with conference/tradeshow logistics Support Tradeshow/Webinar/Event preparation and follow-up communications with attendees/prospects Support Salesforce campaigns utilizing automated marketing system (Pardot) Data Entry & Data Integrity Management Represent Boston Analytical at industry events as needed Support proposal, presentation, sales asset generation REQUIREMENTS & QUALIFICATIONS Qualifications include a bachelors degree, preferably in Business, Communications, Chemistry, Biology or related science discipline. Otherwise, 2+ years of industry experience in the Life Sciences or Pharmaceutical Outsourcing marketplace. Previous laboratory experience with analytical and/or microbiology testing is a bonus. Successful candidate will have strong organization, communication, and technical computer skills. Must be a highly motivated with the ability to work autonomously. Attending professional networking meetings before and after normal business hours may be required. Travel within the U.S. Proficient with Microsoft and Google applications. MINIMUM SKILLS REQUIREMENTS Ability to prioritize and manage multiple projects at one time. Ability to effectively apply newly learned knowledge and skills. A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel. Must have excellent organizational, verbal communication, time management and technical documentation skills. Must be a team player with integrity and concern for the quality of Company products, services and staff members