Network Technician jobs at Information Management Group - 1706 jobs

Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment. Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website. Position Summary Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes. Salary Range $100,000 - $125,000 per year Job Function Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines. Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics. Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment. System Design & Development Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs. Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems. Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling. Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding). Prepare proposals, resource/budget estimates, and project plans for new automation initiatives. Lead cross-functional reviews and maintain stakeholder communication from concept to qualification. Manage vendor engagement, procurement, build, and qualification of handler systems. Documentation & Training Create system specifications, qualification/buy-off plans, operation and maintenance procedures. Train users and support personnel on deployed automation platforms. Drive continuous improvement in throughput, FPY, reliability, and maintainability. Track and implement engineering changes and upgrades into future designs. Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications. Qualifications BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering. Minimum 5 years of relevant experience. Experience with robotic systems, automated handlers, or precision motion/vision-based automation. Familiarity with high-mix/low-to-medium volume manufacturing environments. Controls programming experience (PLC, microcontrollers in C/C++, or equivalent). Data collection and analysis skills (Excel, JMP, Python). Preferred Knowledge Experience with automated inspection systems (AOI, Keyence, Cognex vision). Knowledge of RF test process requirements and challenges. Conveyor/robot integration, pneumatic actuators, precision fixturing. Understanding of Lean Manufacturing, OEE analysis, and ROI calculations. Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.). Skills Strong communication and documentation skills. Ability to lead cross-functional teams and vendor collaborations. Capable of balancing hands‑on design/build/debug with strategic project leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements/Skills Must be a US citizen or US permanent resident Ability and willingness to abide by Company's Code of Conduct Occasional travel, some overnight, as required Benefits Comprehensive Medical, Dental, and Vision plans 401(K) and Profit‑Sharing Programs Disability Insurance Life Insurance Employer‑Sponsored Wellness Plans Hospital & Accident Indemnity Insurance Employee Benefit Advocate & Employee Assistance Program ul> Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion. Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law. #J-18808-Ljbffr

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

Must Have: - 10+ years of relevant experience in IBM Sterling Middleware Tools - IBM Connect:Direct - IBM Sterling Secure Proxy - IBM Sterling File Gateway (SFG) - Axway Secure Transport - Linux Administration - Shell Scripting - Ansible Job Summary We are seeking an experienced File Transfer Systems Administrator with a strong focus on IBM File Transport Support and Axway Secure Transport. This role involves managing installation, configuration, upgrading, administration, monitoring, and security of file transfer services across Unix and Windows environments. The ideal candidate will have hands-on experience with IBM and Axway file transfer products and demonstrate flexibility, collaboration, and problem-solving skills. Key Responsibilities Provide high-level technical support, problem management, and maintenance for file transfer systems. Perform complex installation, configuration, customization, and tuning of IBM and Axway file transfer products. Analyze and resolve issues for critical file transfer configurations. Assist in strategic planning, architecture design, and recommend functional and business requirements. Participate in project activities and provide technical assistance for assigned projects. Ensure adherence to standards, procedures, and risk management practices. Perform upgrades, patching, and security configurations for Unix and Windows environments. Collaborate with cross-functional teams and adapt to organizational culture and processes. Required Qualifications In-depth knowledge and experience with: IBM Connect:Direct IBM Sterling Secure Proxy IBM Sterling File Gateway Axway Secure Transport (Version 5.X) Expertise in: Upgrading and patching file transfer software in Unix and Windows environments. Installation and use of digital certificates. Using Ansible for designing upgrade and patching scripts. Strong understanding of AIX/Linux systems, Unix networking, and storage. Experience with Windows Operating System. Nice to have: Scripting skills (PowerShell, Shell, Python). Preferred Qualifications Familiarity with IBM Sterling Control Center and SEAS. Ability to perform on-call duties and manage production support. Excellent communication, problem-solving, and collaboration skills.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Site Logistics Technician reviews Data Center inventory, inbound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow of parts through their lifecycle; tracking inventory locations, movements, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator. Sites Logistics Technicians perform a variety of tasks, including daily loading dock audits, receiving and stowing part deliveries, parts ingestion into a system of record, monitoring and prioritizing work using ticket requests, staging and performing parts transfers, maintaining RMA eligible material, and providing consistent customer service and communication on an as-needed basis. They drive Safety and Security culture by remaining compliant with all policies and following best practices. Shift: Monday - Friday 8:00am to 4:30pm Physical/Environmental Requirements: Requires standing, sitting, and walking for prolonged periods of time Assist in loading and unloading shipments Occasionally exposed to cold or hot weather Work with and/or around moving mechanical parts Temperatures can vary between 60 and 90 degrees, and will occasionally exceed 90 degrees Must be able to lift loads of up to 39 pounds and carry them for short distances Continuously climb and descend stairs safely (applies to sites with stairs) Regularly walk, stand, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl Reach and stretch to position equipment and fixtures while maintaining balance Push or pull heavy objects into position Key job responsibilities Data entry on a computer and resolving questions from peer organizations Ensure that all billing associated with the Inventory supply chain is accurate, validated and ready for processing Assembling, addressing, stamping and arranging for the shipment of merchandise and materials Assist in daily scheduling of deliveries and pick-ups to and from production locations Keep precise records of all commodities going in and out of company Understand all aspects of production, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift or cherry picker). About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications 2+ years of logistics operations experience 1+ years of shipping & receiving, inventory and warehousing practices experience 1+ years of material forecasting experience Preferred Qualifications 3+ years of logistics experience Experience in a data center or other critical environment Experience in process improvement Experience leading and managing a team Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,600/year in our lowest geographic market up to $104,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Responsibilities This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Technica Corporation that may become available upon contract award funding. Candidates who express an interest may be considered for future positions at Technica Corporation. If a position becomes available that aligns with your qualifications, our recruitment team will contact you. We are looking for a driven and detail-oriented technician to lead site surveys for high-impact server rack and network deployments, along with installation. In this role, you will be assessing environments and mapping power and cooling needs, to helping build out structured cabling systems and hardware setups. If you thrive in dynamic field environments and take pride in precision, this is a job for you. Key Responsibilities Execute comprehensive pre-installation site surveys for data centers, server rooms, telecom closets, etc. Measure and document room dimensions, ceiling height, access, wall space, floor-loading capacity, along with mapping out backbone and horizontal pathway availability, location, size, and fire-stopping measures Evaluate power and cooling capacity, backbone and rack power location, and future-expansion needs Provide comprehensive report documentation-including annotated floor plans, photographs, video walkthroughs, cable/wireframe routing, asset tagging, and risk analysis Provide technical and operation support in the installation for network, LANs/WANs and telecommunications equipment and systems Test and analyze elements of network facilities (power, communication machinery, software lines, modems, and terminals) Rack-and-stack servers, network switches, and related hardware; install rails, PDUs, power strips, shelves, and cable management systems Run, terminate, and test structured copper and fiber cabling according to TIA/EIA/BICSI/NEC standards Perform cable testing with multimeters, OTDR, and network testers, and label connections rigorously Collaborate with IT teams, PMs, electricians, and contractors on smooth installations and adherence to safety and site protocols This position will require travel to various customers sites throughout the country. The position will be located in Dulles, VA and is based on receiving contract award funding. Requirements High‑school diploma or equivalent Proven experience performing and writing-up detailed site surveys for network, server racks, telecom closets, or data rooms 5 years experience in data center or network infrastructure, with both survey and installation experience Demonstrated technical expertise in copper/fiber cabling standards; skilled in using testing tools (OTDR, multimeter, cable testers) Strong spatial awareness and ability to interpret blueprints, floor plans, and equipment layouts Physically capable of lifting up to 50 lbs.; frequent bending, kneeling, standing, and ladder work Able to work in confined spaces (telecom closets, under raised floors) Valid driver's license and willingness to travel to various job sites Desired Technical certifications (e.g., Cabling, BICSI, NVIS) Secret clearance Experience with fiber termination/splicing (SC, LC, anaerobic) and testing Prior work in structured cabling survey or network refresh projects Overview About Technica: At Technica Corporation, our goal is to provide exceptional professional services and innovative technology solutions that meet or exceed our customer's expectations. We specialize in a wide range of advanced information technology solutions from Systems Engineering to Cyber Security, and from Software Development to Product Solutions. From our locations across the DC Metro area, Hampton, Virginia, and Huntsville, Alabama, we provide technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our Department of Defense and other Federal Agency customers. EEO EQUAL EMPLOYMENT OPPORTUNITY It is Technica's policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination. Technica's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation.

Job Title: Network Operations Center (NOC) Engineer (Tier 2) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis. **The Opportunity** : Team CACI is seeking a Network Operations Center Engineer to support a diverse network infrastructure, including CAN, LAN, C&T, CORE, and WAN network. The role involves implementing, troubleshooting, and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. The successful candidate will be directly responsible for supporting the Communications Mission Director and program's NOC leadership in maintaining the network. **Responsibilities:** + Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems. + Perform shift work in support of 24x7x365 Network Operations Center + Provide support for the escalation and communication of status to the Communications Mission Director, NOC leadership, Service Providers, and other customers. + Provide support for the dispatch system and hardware problems and remains involved in the resolution process + Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof + Monitor network performance and availability 24/7 + Respond to and resolve network incidents and outages as required per SLAs + Perform routine maintenance and upgrades on network systems + Configure and manage network devices (routers, switches, firewalls, etc.) + Implement and maintain network security measures + Create and maintain network documentation and standard operating procedures + Collaborate with other IT teams to resolve complex issues + Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance + Works individually and actively participates on integrated teams + Understands and applies more advanced concepts and processes to daily activities. + Assists more senior level technicians, specialists, and managers in their activities. + Clearly communicates, verbally and written **Qualifications:** + TS/SCI with Poly required + Bachelor's degree in Computer Science, Information Technology, or related field + 5+ years of related work experience + Strong knowledge of networking protocols (TCP/IP, OSPF, BGP, etc.) + Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) + Experience with Cisco networking equipment and configurations + Understanding of network security principles and best practices + Excellent problem-solving and analytical skills + Strong communication skills, both verbal and written + Ability to work in a fast-paced environment and handle multiple priorities This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. **_________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. **_________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

is onsite - either HQ (Vienna, VA) or GPO (Pensacola, FL). 12 hour, overnights, 1800 - 0600 EST, (Week rotations are: Mon/Tue, off/off, Fri/Sat/Sun, off/off, Wed/Thur, off/off/off, repeat) Provide 24x7 technical support and monitor our client's enterprise systems and networks to ensure continuous availability. Ensure the stability and integrity of network services by troubleshooting, escalating, and resolving incidents and problems when detected. Interface with vendors and ensure appropriate resolution during system outages or periods of reduced performance. Responsibilities Identify trends and monitor network performance and availability Utilize multiple monitoring applications to ensure optimal system performance - like Logic Monitor, Moogsoft and SolarWinds Respond to alerts and alarms, identifies and corrects problems Create and work on tickets in a service management application and monitor ticket queues Troubleshoot and escalate incidents and problems Interface with other ISD areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service Work with others to update and document technical procedures Maintain, configure, and perform preventative maintenance to various network equipment - switches, routers, firewalls Perform other related duties as assigned May be assigned to other tasks based on need Qualifications - knowledge, skills, and abilities Basic knowledge of enterprise system, network knowledge and terminology Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: T1, T3, Metro Ethernet, Frame Relay, TCP/IP, SDLC, RS232, BGP Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions Experience that demonstrates dependability, productivity, and accuracy Demonstrated analytical and problem solving skills Effective verbal and written communication skills Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets Ability to work independently and as part of a team Ability to work under pressure (urgent problems, deadlines, changing priorities) Desired Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience CCNA or CCNP certifications In-depth experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches Experience in presenting technical solutions and/or recommendations Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems Advanced skill in diagnosing and troubleshooting issues Advanced research, analytical, and problem solving skills Knowledge of our client's operations CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Job DescriptionDescription is onsite - either HQ (Vienna, VA) or GPO (Pensacola, FL). 12 hour, overnights, 1800 - 0600 EST, (Week rotations are: Mon/Tue, off/off, Fri/Sat/Sun, off/off, Wed/Thur, off/off/off, repeat) Provide 24x7 technical support and monitor our client's enterprise systems and networks to ensure continuous availability. Ensure the stability and integrity of network services by troubleshooting, escalating, and resolving incidents and problems when detected. Interface with vendors and ensure appropriate resolution during system outages or periods of reduced performance. Responsibilities Identify trends and monitor network performance and availability Utilize multiple monitoring applications to ensure optimal system performance - like Logic Monitor, Moogsoft and SolarWinds Respond to alerts and alarms, identifies and corrects problems Create and work on tickets in a service management application and monitor ticket queues Troubleshoot and escalate incidents and problems Interface with other ISD areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service Work with others to update and document technical procedures Maintain, configure, and perform preventative maintenance to various network equipment - switches, routers, firewalls Perform other related duties as assigned May be assigned to other tasks based on need Qualifications - knowledge, skills, and abilities Basic knowledge of enterprise system, network knowledge and terminology Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: T1, T3, Metro Ethernet, Frame Relay, TCP/IP, SDLC, RS232, BGP Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions Experience that demonstrates dependability, productivity, and accuracy Demonstrated analytical and problem solving skills Effective verbal and written communication skills Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets Ability to work independently and as part of a team Ability to work under pressure (urgent problems, deadlines, changing priorities) Desired Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience CCNA or CCNP certifications In-depth experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches Experience in presenting technical solutions and/or recommendations Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems Advanced skill in diagnosing and troubleshooting issues Advanced research, analytical, and problem solving skills Knowledge of our client's operations CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Piper Companies is seeking a Network Operations Engineer to join a Service Delivery team supporting a key Service Provider account in a hybrid, on-site role based in New York. This is a highly technical, client-facing engineering position focused on post-sales support, network operations, and migration from Cisco to Juniper platforms. Responsibilities of the Resident Network Engineer include: * Serve as a Juniper SME for the customer, providing hands-on support across MX304, EX switches, SSR routers, and Mist platforms. * Lead operational and engineering efforts including troubleshooting, design support, and industrial engineering tasks. * Provide technical guidance and training to customer teams, including implementation and support personnel. * Facilitate weekly operations calls to review network health, JTAC case status, and ongoing issues. * Proactively audit network configurations, alarms, and logs to identify risks and recommend improvements. * Support migration efforts from Cisco to Juniper, leveraging deep knowledge of both ecosystems. * Conduct design workshops and collaborate with customer stakeholders to shape sustainable network architectures. * Test and validate new features, patches, and fixes in both lab and live environments. * Assist with network inventory tracking and documentation of operating procedures. * Raise and manage RMAs through resolution. * Peer with other Resident Engineers to share lessons learned and best practices. Qualifications for the Resident Network Engineer include: * 5+ years of experience in service provider or enterprise network engineering roles. * Strong hands-on experience with Juniper MX, EX, SSR, and Mist platforms. * Familiarity with Cisco devices and migration strategies. * Deep understanding of routing protocols including MPLS, ISIS, Segment Routing, and IP-based services. * Experience with SD-WAN, switching, and Wi-Fi technologies. * Proven ability to present in front of clients and lead technical discussions. * Excellent troubleshooting, documentation, and communication skills. * Ability to work independently, take initiative, and maintain a customer-first mindset. * Willingness to work extended hours and be on-site 2-3 times per week in New York. Compensation for the Resident Network Engineer includes: * Salary Range: $140,000 - $160,000 * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays This job opens for applications on 09/9/2025. Applications will be accepted for at least 30 days from the posting date. #LI-RE1 #LI-REMOTEJuniper Networks, MX304, EX switches, SSR routers, Mist, Cisco migration, routing, switching, SD-WAN, Wi-Fi, network engineering, client-facing, technical leadership, troubleshooting, design support, JNCIE, JNCIP, JNCIA, MPLS, Segment Routing, ISIS, JTAC, RMA, service provider, professional services, hybrid role, New York onsite

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. Job Description BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA Federal Clearance is preferred Description · Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. · Oversee incident resolution, ensuring appropriate response to escalations. · Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. · Review root cause analysis documentation to address performance management and incident correlation issues. · Provide data center support where appropriate. · Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. · Provide incident notification to Government representatives. Required: · Ten plus (10+) years of IT experience required. · High school Diploma or General Equivalency Diploma (GED) · Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP · Two of the following are required: MCTS, MCSA, CCNP, CCDP Location : Norfolk, VA Contract length : 12+ months with possibility of extension or permanent placement Wage : Hourly, W2 Additional Info: Must be able to pass a background and drug screen (UNABLE TO PROVIDE SPONSORSHIP OR DO C2C CONTRACT OFFERS AT THIS TIME) Qualifications · Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP · Two of the following are required: MCTS, MCSA, CCNP, CCDP Additional Information Must be able to pass a background and drug screen

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. Job Description BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA Federal Clearance is preferred Description · Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. · Oversee incident resolution, ensuring appropriate response to escalations. · Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. · Review root cause analysis documentation to address performance management and incident correlation issues. · Provide data center support where appropriate. · Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. · Provide incident notification to Government representatives. Required: · Ten plus (10+) years of IT experience required. · High school Diploma or General Equivalency Diploma (GED) · Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP · Two of the following are required: MCTS, MCSA, CCNP, CCDP Location : Norfolk, VA Contract length : 12+ months with possibility of extension or permanent placement Wage : Hourly, W2 Additional Info: Must be able to pass a background and drug screen (UNABLE TO PROVIDE SPONSORSHIP OR DO C2C CONTRACT OFFERS AT THIS TIME) Qualifications · Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP · Two of the following are required: MCTS, MCSA, CCNP, CCDP Additional Information Must be able to pass a background and drug screen

**Req ID:** 332458 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Smart Hands Supervisor to join our team in Yonkers, New York (US-NY), United States (US). The Smart Hands Supervisor is responsible for the supervision, training, and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365 hospital environment. This role ensures efficient dispatch and execution of field service requests via ServiceNow, monitors service quality and SLA adherence and drives continuous improvement initiatives. The supervisor manages on-site resources and workload distribution, sets performance objectives, conducts evaluations, and maintains compliance with hospital protocols. Additionally, this position provides cross-coverage for the Smart Hands Dispatcher and the Infrastructure & IDF Supervisor as needed, making flexibility, operational awareness, and leadership critical to success. _**This role requires working onsite daily at our client's facility and requires employee to be fully COVID and flu vaccinated on or before start date, to the extent required by applicable law._ Only candidates local to Yonkers, NY will be considered for this role. **Key Responsibilities** + Team Supervision & Leadership + Provide day-to-day supervision for 15 field technicians delivering Smart Hands support across multiple sites. + Oversee training, onboarding, skills development, and coaching aligned to team goals and technical requirements. + Set clear performance objectives, conduct staff evaluations, and manage performance improvement plans as needed. + Develop and manage working and on-call rosters, ensuring adequate coverage at all times including holidays and after-hours. + Foster a culture of accountability, safety, and professionalism within the team.Operational Dispatch & Workflow Coordination + Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow. + Coordinate with NOC, network engineering, and project teams to align field activities with technical directives. + Track work orders in real time, adjust assignments based on urgency or technician availability, and ensure timely completion. + Backfill Dispatcher role when needed, managing ticket queues and communications with stakeholders + ServiceNow & SLA Oversight + Monitor ticket accuracy, SLA compliance, and closure metrics within ServiceNow. + Conduct periodic audits and reporting to identify trends, gaps, and workflow improvements. + Escalate critical issues and coordinate with leadership or external vendors for urgent resolution + Cross-Coverage & Support + Serve as backup to the Infrastructure & IDF Supervisor, supporting 800+ IT closets and modular infrastructure tasks as needed + Reporting & Communication + Generate and distribute daily/weekly/monthly activity and performance reports. + Provide operational insights to leadership, including staffing needs, training gaps, and incident trends. + Act as a liaison between Smart Hands, Facilities, NOC, Engineering, and other stakeholder teams. **Basic Requirements** + 2+ years of experience managing or supervising technical field service teams (hospital environment preferred). + 4+ years of hands-on experience with network infrastructure, structured cabling, or data center operations. **Additional Skills & Certifications** + Demonstrated ability to coach, mentor, and evaluate technical staff performance. + Familiarity with managing shift schedules, on-call rotations, and emergency response planning. + Experience with ticketing/reporting systems; ServiceNow experience strongly preferred. + Strong organizational, conflict resolution, and multitasking skills. + Ability to lift 50 lbs., work on ladders, and operate in physically demanding environments. + Reliable transportation and a clean, insurable driving record. + COVID-19 and flu vaccination (required for access to clinical facilities) + CompTIA A+, Network+, or Cisco CCNA. + Experience using cable testers, fiber/copper diagnostic tools, or environmental monitors. + Strong proficiency in Microsoft Excel, Word, PowerPoint. + Skilled in creating reports, dashboards, or operational performance summaries. + Ability to communicate clearly across technical and non-technical teams. + Visio or AutoCAD knowledge a plus for layout documentation. _Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $89,000 - $110,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance._ _This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits._ \#INDICS **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

STATUS: Contingent TRAVEL: Up to 10% CLEARANCE: Top Secret with Sensitive Compartmented Information eligibility; must be willing to take a CI Polygraph BENEFITS: 401K, Life/Health/ Dental/Disability Insurance, Flexible Paid Leave, and Tuition Reimbursement DESCRIPTION: Patricio Enterprises, Inc. is recruiting to fill a Systems Architect/Network Engineer - Principal (CNO) position in support of USSOCOM. Primary duties will include (but not limited to): Provides subject matter expertise in Information Technologies. As a SETA, the candidate will need to look at efforts objectively, and provide independent assessments and recommendations. Provides IT expertise and represent customer/user needs during the development of architecture data, reference models, and architectural alternatives and products. Provides support in the translation of mission requirements into IT service needs and requirements, designs, and orders. Assembles acquisition documents for purchase request packages. Evaluates proactively new services and technologies and makes mission-focused impact and gap assessments. Supports planning and coordinating an organization's infrastructure strategic and long-range goals, management concepts, and business practices. Assists with coordination, analysis, and execution of technical strategies to address changing DoD IT policies, reforms, and optimization efforts that could impact mission support. KNOWLEDGE AND SKILLS: Strong analytical and problem-solving abilities. Extensive technical expertise in system design and architecture. Excellent communication and collaboration skills. Understanding of business goals and how to align IT with them. Knowledge of various hardware, software, networking, and security components. Experience in system integration, deployment, and maintenance High level of creativity and complexity to research and recommend solutions. EDUCATION / EXPERIENCE: Bachelor's degree. Minimum 10 years experience. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: This is a normal office working environment. TRAVEL REQUIREMENTS: Up to 10%. EOE. Protected Veterans/Individuals with Disabilities. Patricio Enterprises Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology

Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role will support 24x7 operations (shift work) for critical networking infrastructure including ExpressRoute, VPN, and core network services across secure federal facilities. Key Responsibilities Operational Support Monitor capacity alerts and maintain ExpressRoute Direct port capacity for Enterprise Route Direct customers Perform port provisioning and generate Network Design Templates (NDT) for buildout activities Create seed files and execute post-build service configuration deployments Validate configuration settings before bringing services to production Support decom efforts for retiring network infrastructure Triage and escalate Livesite incidents, customer-reported issues, and deployment incidents Documentation & Knowledge Management Update knowledge base with troubleshooting guides and lessons learned from incident resolution Contribute to PNAAS automation initiatives Document standard operating procedures for Tier 1 activities Maintain accurate records of configuration changes and deployment activities Collaboration Coordinate with Microsoft's partners (ATT, BT, Verizon, Equinix, etc.) for partner capacity onboarding per business needs Escalate complex issues to Tier 1.5/2 support following established protocols Minimum Qualifications HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. 2+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Basic understanding of networking fundamentals (TCP/IP, routing, switching) Familiarity with Microsoft Azure networking services preferred Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Other Job Skills Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Strong customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology a plus.

Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. Key Responsibilities Advanced Operational Support Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements Perform advanced root cause analysis and develop comprehensive remediation strategies Design and implement solutions for complex networking scenarios involving federal cloud buildouts Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance Advanced Network Engineering Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites Develop and optimize network automation workflows contributing to PNAAS automation initiatives Design and validate complex configuration implementations for production environments Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving Develop advanced troubleshooting methodologies and comprehensive knowledge base articles Create operational readiness frameworks and testing protocols for new service deployments Lead post-incident review sessions and drive systemic improvements Provide technical mentorship to Tier 1 and Tier 1.5 engineers Contribute to capacity planning and infrastructure scaling strategies Participate in architectural review boards and technical governance activities Operational Excellence Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners Oversee contract sign-off processes for new Microsoft Partner integrations Lead complex decom activities for networking infrastructure in federal cloud environments Manage relationships with Microsoft product groups and partner organizations Drive continuous improvement initiatives across operational workflows Participate in on-call rotation providing 24x7 expert-level support Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 7+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Proficiency with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology.

Logicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Logicworks infrastructure, monitoring customer devices, troubleshooting problems and communicating technical issues to the customer and technical teams as per our standard operations procedures (SOP). Primary responsibilities include: Monitoring all Logicworks and customer systems for connectivity and running services Handling calls in the Network Operations Center queue and monitoring our support email inbox Providing 1st & 2nd level support to resolve problems on internal and customer systems and escalating problems to Level 3 engineers as per the SOP Supporting network related services (DNS, shared e-mail, shared Microsoft Exchange) and value-added services for servers (firewall configuration, load balancer configuration, Cloud related services, anti-virus services, etc.) Working with the Level 3 engineers to perform customer and internal installations including system O/S , network setup and application installation & configuration Developing and maintaining support documentation including support guides, knowledgebase articles and procedures Configuration of services on clients' dedicated servers (Apache or IIS configuration, Sendmail and other mail related configuration, installation of perl modules, etc.) General troubleshooting of issues with T1 lines, opening tickets for problem circuits with vendors Interfacing between customers/engineers, vendors/providers mostly done via ticketing system Other tasks and extended projects as assigned. All engineers are involved in one or more projects to build, maintain, upgrade, or extend services we are offering. NOC engineers are more likely to have a secondary role supporting senior engineers, and engineers who are in during the day will have a lead role in projects Required Skills: Experience in a multi-platform server and networking environment Linux/Unix and Windows Server Administration Excellent written/verbal communication skills Ability to learn and apply new skills rapidly Strong analytical and troubleshooting skills Confidence in your own abilities and a willingness to make decisions and escalate when necessary An interest in emerging technologies Must be available for rotating shifts to ensure 24x7x365 service for customers Candidate Requirements: Associate's degree in a related field, or equivalent work experience Minimum of 1-3 years of related technical support experience Ability to work evenings and weekends as required - Must be a flexible person Requires knowledge and experience in a full range of technology platforms and data network systems Excellent customer service and strong communication skills are a must Certifications are an asset - CCNA/CCNP, MCP/MCSA/MCSE, LCP/RHCE etc Training and/or experience with any of the following: Windows Server, IIS/SQL, MySQL, Linux, Cisco IOS, AWS are strong assets

Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Job Description Our client is seeking a Network Engineering Support professional who will be trained in provisioning while handling essential administrative responsibilities. Responsibilities: Provide comprehensive day-to-day operational support for network systems Gather requirements from subject matter experts Perform research and analysis, including quantitative and qualitative assessments Identify opportunities for process efficiency or automation integration Assist and collaborate with various levels of staff to accomplish tasks, assignments, and projects Maintain professionalism in all interactions, placing member service as a priority Qualifications: Understanding of Network Engineering principles Effective interpersonal, verbal, and written communication skills Strong research, analytical, documentation, and problem-solving abilities Detail-oriented with ability to maintain accuracy and meet deadlines Effective organizational, planning, and time management skills Ability to work independently and in a team environment with changing priorities Capacity to learn new skills quickly with guidance as needed Self-motivated and proactive approach to work Experience leading systems analysis, design, and architecture efforts Demonstrated ability to solve complex system/integration problems through innovative solutions Advanced problem solving, collaboration, critical thinking, team building, and presentation skills CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.