How to hire an information technology technical trainer

How to hire an information technology technical trainer, step by step

Here's a step-by-step information technology technical trainer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an information technology technical trainer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new information technology technical trainer
• Step 8: Go through the hiring process checklist

What does an information technology technical trainer do?

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1. Identify your hiring needs

   Before you start hiring an information technology technical trainer, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an information technology technical trainer to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an information technology technical trainer that fits the bill.

   This list presents information technology technical trainer salaries for various positions.

   Type of Information Technology Technical Trainer	Description	Hourly rate
   Information Technology Technical Trainer	Training and development specialists plan, conduct, and administer programs that train employees and improve their skills and knowledge.	$20-40
   Trainer	A trainer is responsible for instilling knowledge and process techniques for a specific business role. Duties of a trainer include facilitating engaging classes, identifying areas of improvement and opportunities for the learner, evaluating skills and attending to the learner's challenges, organizing training materials and scheduling training sessions, and submitting timely reports to the management on progress... Show more	$14-35
   Software Trainer	Software Trainers are training specialists who teach computer programs and applications like desktop publishing programs, computer network systems software, and spreadsheets. They effectively explain the technical complexities of computer software... Show more	$27-38

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Training Materials
   • Learning Management System
   • Training Sessions
   • Training Programs
   • Course Materials
   • Photoshop
   • Technical Support
   • Training Classes
   • Technical Training
   • ELearning
   • HTML
   • Adobe Captivate
   • SharePoint
   • Troubleshoot

   Check all skills

   Responsibilities:

   • Manage project SharePoint site as SharePoint administrator.
   • Manage purchase / development/ customization, update and distribution of learning material for on corporate intranet.
   • Introduce WBT/CBT eLearning modules for self-study.
   • Coach web building language like HTML, CSS and JavaScript.
   • Train staff on PC use, Microsoft applications and in-house applications.
   • Install PC base shipping systems at client sites and sales offices.

   More information technology technical trainer duties

3. Make a budget

   Including a salary range in your information technology technical trainer job description is one of the best ways to attract top talent. An information technology technical trainer can vary based on:

   • Location. For example, information technology technical trainers' average salary in west virginia is 44% less than in district of columbia.
   • Seniority. Entry-level information technology technical trainers 49% less than senior-level information technology technical trainers.
   • Certifications. An information technology technical trainer with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an information technology technical trainer's salary.

   Average information technology technical trainer salary

   $60,392yearly

   $29.03 hourly rate

   ---

   Entry-level information technology technical trainer salary

   $43,000 yearly salary

   Updated January 21, 2026

   Average information technology technical trainer salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$76,759	$37
   2	District of Columbia	$75,004	$36
   3	North Carolina	$68,935	$33
   4	New Jersey	$68,833	$33
   5	Pennsylvania	$68,704	$33
   6	Virginia	$67,709	$33
   7	Colorado	$65,120	$31
   8	Maryland	$64,035	$31
   9	Minnesota	$62,763	$30
   10	Texas	$62,289	$30
   11	Oregon	$62,052	$30
   12	Georgia	$58,875	$28
   13	New York	$57,575	$28
   14	Nebraska	$57,233	$28
   15	Tennessee	$55,334	$27
   16	Arizona	$53,058	$26
   17	Oklahoma	$52,061	$25
   18	Florida	$52,028	$25

   Average information technology technical trainer salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Cleary Gottlieb Steen & Hamilton	$103,838	$49.92
   2	University of Maryland Medical System	$72,724	$34.96	31
   3	Kent Daniels & Associates	$67,634	$32.52
   4	Amazon	$65,740	$31.61	701
   5	MetroStar	$65,545	$31.51	12
   6	Farm Family Casualty Insurance Company	$63,872	$30.71
   7	St. Luke's Health System	$63,096	$30.33	16
   8	Research Foundation of The City University of New York	$60,814	$29.24
   9	Xpanxion	$60,661	$29.16
   10	Computer World	$60,162	$28.92	12
   11	Serco	$59,747	$28.72	27
   12	EDC	$58,590	$28.17
   13	ASRC Federal	$58,564	$28.16	23
   14	Asian Health Services	$56,974	$27.39
   15	Asta CRS	$56,372	$27.10
   16	Randstad North America, Inc.	$55,917	$26.88	4
   17	Serco	$55,380	$26.63
   18	Avventis	$55,166	$26.52
   19	UNC Health Care	$54,636	$26.27	33
   20	Robert Half	$54,015	$25.97	158

4. Writing an information technology technical trainer job description

   A good information technology technical trainer job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an information technology technical trainer job description:

   Information technology technical trainer job description example

   Our client located in Chicago is looking for an SAP User Trainer to join their team! We are looking for a candidate that is experienced in providing proper business procedures and education around the proper use of SAP. This role will be providing onsite assessments and support the team by identifying and supporting system changes. This role will be primarily traveling onsite to site locations throughout the US for training sessions -this will include travel 8-9 weeks at a time with a 2 week remote break in-between. Previous experience as a trainer; specifically SAP training experience is highly preferred.
   Full Job Description Reporting to the BPO Team Manager, the successful candidate will support the business by way of providing training on proper business procedures and education around the proper use of SAP. Successful candidate provide on-site assessments and support the team by identifying and supporting system changes.
   
   Roles and Responsibilities :
   
   • Create training materials; including process flow, step-by-step instructions and other tools for effective and engaging knowledge transfer.
   • Conduct classroom and remote ”go to meeting” training sessions.
   • Create and deliver site-specific training in support of roll-outs of SAP to new branches.
   • Communicate recommendations for improving SAP training and roll-out process.
   • Create, improve and deploy assessment tools, training materials, job aids, etc.
   • Travel to Ryerson locations to perform on-site assessments.
   • Compile and analyze assessment data and make recommendations for improvement.
   • Present assessment findings and recommendations to service center and division managers.
   • Assist departmental managers in the creation of action plans for process improvement and knowledge transfer.
   • Follow-up with service center personnel on action plan implementation.
   • Observe system utilization and communicate recommendations for SAP system enhancements and changes as appropriate.
   • Assist with training, testing and other SAP projects.
   • Other duties as assigned Position Requirements Associate degree required. Bachelors degree preferred.
   • Business experience in a service center environment (Operations and/or Operations Management)
   • Extensive onsite travel away from office (75 - 85%)
   • Excellent knowledge of and hands-on skills in the SAP SD module skillset a plus.
   • Enthusiasm and can do attitude.
   • Previous experience as a trainer; specific SAP training experience highly preferred
   • Experience leading change management efforts without direct authority over the participants.
   • Detail orientation, analytical aptitude and execution skills.
   • Solid knowledge of Operations business processes.
   • Excellent interpersonal, facilitation and team building skills.
   • Creative problem solving skills.
   • Ability to effectively use Microsoft office suite and learn other tools as needed.
   • Previous involvement in large IT systems projects a plus

   Copy this example

   

5. Post your job

   To find the right information technology technical trainer for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with information technology technical trainers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit information technology technical trainers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your information technology technical trainer job on Zippia to find and recruit information technology technical trainer candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with information technology technical trainer candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new information technology technical trainer

   Once you have selected a candidate for the information technology technical trainer position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new information technology technical trainer first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an information technology technical trainer?