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Systems Engineer jobs at ISG Technology

- 183 jobs
  • Systems Engineer III

    ISG Technology 3.4company rating

    Systems engineer job at ISG Technology

    At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Responsible for the execution of projects and break/fix support across System/Platforms disciplines. The Systems Engineer III will provide broad technical expertise across all disciplines mentioned. Project execution will be overseen by Product and Practice Leads. The role requires a comfort level of communicating professionally across different internal and external organization levels. Primary working relationships with the Sales, Service Delivery, and other groups within ISG, as well as interacting directly with ISG customers. This role also has working relationships with vendors that ISG partners with, to ensure that the team stays current with new vendor technologies and capabilities. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will utilize your ADMINISTRATIVE SKILLS to efficiently: Ability to create and implement detailed action plans. Complete ConnectWise data entry in an accurate and timely fashion. You will use your COLLABORATIVE SKILLS to: Work both independently and as a member of a team for project execution. Collaborate with Senior Systems Engineers and Lead Systems Engineers to provide solutions to challenging problems. Participate in team training programs in order to maintain standards of the team. Participate in rotation of after hours on call support. Ability to communicate and present objectives verbally and in writing to a variety of audiences. Ability to work independently in a self-directed manner and collaboratively as a team leader or member. Support the company by completing other job duties as assigned. You will use your TECHNICAL SKILLS to: Successfully execute implementation projects for all sizes of ISG customers. Provide technical expertise across a broad range of solutions and products. Provide pre-sales technical support to pre-sales team as needed. Provide technical guidance on scopes of work as needed, create/present project handoff technical documentation and create/maintain client documentation. Ability to manage and prioritize complex, changing workloads in a challenging technical environment. You will use your CUSTOMER SERVICE SKILLS to: Provide break/fix support to ISG customers. Attend client opportunity meetings as a technical engineer. Develop and maintain positive relationships with vendors and keep current on technology products. Travel to client sites and/or data center sites may be required, approximately 50%. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree, or Associate's Degree with equivalent experience required. Minimum of 6-8 years of experience work with systems environments required. Experience working with standard sales methodologies and supporting tools and applications required. Previous leadership experience preferred. Implements and maintains systems environments, including but not limited to: Competent in the following technologies: Virtualization Server/compute Storage Backup and Replication / BC/DR Microsoft Stack Security Competent with Visio Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $73k-95k yearly est. 25d ago
  • IT Team Leader

    Cai 4.8company rating

    Oklahoma City, OK jobs

    **Req number:** R5640 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Team Leader ready to take us to the next level! If you have prior experience leading teams working in .NET or Java environments, apply now. **Job Description** We are looking for an **IT Team Leader** to oversee all aspects of the team's IT Services delivery including Routine Maintenance and Release Management. This position will be **full-time** and **mostly remote in Harrisburg, PA.** **What You'll Do** + Provide oversight of personnel and software delivery efforts throughout the Software Development Lifecycle (SDLC), including project planning, estimating and progress reporting + Oversees all aspects of the team's IT Services delivery including Routine Maintenance and Release Management + Participate in the recruitment process and manage staff on-boarding/off-boarding + Motivate and mentor team members, assist in career development, and perform staffing performance reviews + Collaborate with the team and other IT peers to set specifications and establish or revise standards as needed + Ensure compliance with all CAI and client processes, procedures, and best practices **What You'll Need** Required: + Bachelor's degree in IT, Computer Science, Engineering, or a related field or 15+ experience + 10+ years of IT experience, with demonstrated knowledge in the development and maintenance of custom Business applications + 2+ years of supervisory experience leading technical staff + Strong written and oral communication skills + Prior experience developing or leading the development of enterprise web applications + Prior experience managing or supporting systems with web applications both in development and operational support for custom-built applications, with prior experience leading teams working in .NET or Java environments + Working knowledge of Service orientated architecture (SOAP/REST) and endpoint security (DataPower, APIM, OIDC, etc.) + Familiar with RDBMS - DB2, Oracle, Postgres or SQL Server + Familiar with Load/Performance Testing Preferred: + Prior experience managing teams working in .NET or Java environments + Familiar with CI/CD, automated code deployments and experience with code quality and code security scanning and remediation **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-EB1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $120,000 - $130,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $120k-130k yearly 60d+ ago
  • IT Team Leader

    Cai 4.8company rating

    Topeka, KS jobs

    **Req number:** R5640 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Team Leader ready to take us to the next level! If you have prior experience leading teams working in .NET or Java environments, apply now. **Job Description** We are looking for an **IT Team Leader** to oversee all aspects of the team's IT Services delivery including Routine Maintenance and Release Management. This position will be **full-time** and **mostly remote in Harrisburg, PA.** **What You'll Do** + Provide oversight of personnel and software delivery efforts throughout the Software Development Lifecycle (SDLC), including project planning, estimating and progress reporting + Oversees all aspects of the team's IT Services delivery including Routine Maintenance and Release Management + Participate in the recruitment process and manage staff on-boarding/off-boarding + Motivate and mentor team members, assist in career development, and perform staffing performance reviews + Collaborate with the team and other IT peers to set specifications and establish or revise standards as needed + Ensure compliance with all CAI and client processes, procedures, and best practices **What You'll Need** Required: + Bachelor's degree in IT, Computer Science, Engineering, or a related field or 15+ experience + 10+ years of IT experience, with demonstrated knowledge in the development and maintenance of custom Business applications + 2+ years of supervisory experience leading technical staff + Strong written and oral communication skills + Prior experience developing or leading the development of enterprise web applications + Prior experience managing or supporting systems with web applications both in development and operational support for custom-built applications, with prior experience leading teams working in .NET or Java environments + Working knowledge of Service orientated architecture (SOAP/REST) and endpoint security (DataPower, APIM, OIDC, etc.) + Familiar with RDBMS - DB2, Oracle, Postgres or SQL Server + Familiar with Load/Performance Testing Preferred: + Prior experience managing teams working in .NET or Java environments + Familiar with CI/CD, automated code deployments and experience with code quality and code security scanning and remediation **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-EB1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $120,000 - $130,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $120k-130k yearly 60d+ ago
  • Systems Engineer

    Corps Solutions 4.6company rating

    Oklahoma jobs

    Systems Engineer Ft. Sill, Oklahoma The Systems Engineer will lead the implementation and daily operation of any and all required systems. The Systems Engineer will report directly to the Project Manager. The following tasks will be under their purview: ESSENTIAL DUTIES AND RESPONSIBILITIES Operate, manage, administrate, and work with local and wide area networks (LAN/WAN) Engage in network administration, system analysis, consulting, system design, installation, and maintenance. Maintaining both computer software applications, hardware, telecommunications, and network infrastructure equipment. EDUCATION HS Diploma or equivalent required. Three years' experience operating, managing, administrating, and working with local and wide area networks (LAN/WAN) required. Three years' experience network administration, consulting, analyzing, designing, installing, and maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment required. Required that the contractor shall be Security Plus certified and have passed the Computing technology Industry Association (CompTIA) Security+ certification exam IAW paragraph 2.1.0. Phase In. The Contractor shall be responsible for any and all certifications and cost, as well as any and all expenses associated with these certifications. EXPERIENCE Minimum ten years of military experience required. Experience in network engineering, particularly within military or defense environments preferred. Experience with C4ISR systems, including operations, technical processes, and maintenance of network and equipment preferred. Experience in providing technical support and mentoring for network systems, including diagnosing and correcting maintenance deficiencies preferred. Experience in cybersecurity, including knowledge of SECNAV M-5239.2 and proficiency in the Cyber IT/Cyber Security Workforce (CSWF) standards preferred. Experience with configuring network routers and hubs, managing network backups, and troubleshooting LAN connectivity issues preferred. Experience in preparing procedures, processes, techniques, and instructional support for equipment users preferred. CORE SKILLS/COMPETENCIES Required Knowledge, Skills and Abilities Expertise in network configuration, maintenance, and optimization of C4ISR systems. Ability to provide technical support and mentoring for complex network systems. Intermediate to advanced proficiency in network operations, including configuration, backup, troubleshooting, and system maintenance. Knowledge of cybersecurity standards and practices, including the ability to handle privileged user qualifications and maintain security certifications. Ability to perform in-depth analysis of network issues and provide recommendations for architecture modifications and advanced technical processes. Proficiency in preparing and delivering procedures, processes, and instructional support. Ability to demonstrate advanced capabilities and monitor equipment user performance. Skills in diagnosing and resolving complex network and LAN connectivity issues, and handling system upgrade or release installations. Ability to write, edit, and manage communication and training materials. Advanced proficiency with groupware applications (SharePoint, MS Teams) and the Microsoft Office suite (Word, Power Point, Excel, etc.) desired. WORKING CONDITIONS Required to sit for extended periods of time and maintain focus. SPECIAL POSITION NOTATIONS Travel is required. Qualification as an authorized company driver is required. All authorized company drivers must have a valid driver's license, current automobile insurance, and a driving record that is acceptable to the company's auto insurance provider. SECURITY CLEARANCE A Secret clearance is required for this position, higher is preferred. This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.
    $67k-92k yearly est. 60d+ ago
  • Systems Engineer

    Interworks 4.3company rating

    Stillwater, OK jobs

    Are you someone who works to keep up with what's new and best in technology? Is troubleshooting technical issues something you get excited about? Do you enjoy smoothing out the bumps in clients' IT processes? Are you looking for a workplace that values ingenuity and expertise just as much as a fun work environment? Allow us to introduce ourselves: we're InterWorks, a tech consultancy that puts people first, and we're looking for someone who prioritizes breathing life into technology. We need someone who can wield some serious IT brain power. We want a lifelong learner who communicates like a human, not a robot. We need you to love helping others navigate challenges, and we may even need you to help settle important debates (like whether Star Trek or Star Wars reigns supreme). Please be advised that this role is required to be located in the InterWorks headquarters office in Stillwater, Oklahoma. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position. Salary range commensurate with experience and qualifications: $60,000-$100,000 What You'll Do Consult with clients to determine IT needs and solution design Provide sales support by scoping and defining solutions Provide planning and scheduling for refresh/renewal cycles Manage client relationships with empathy and efficiency Manage and execute projects and solving day to day IT tasks Continue to learn new technologies and complete training tracks Work within a team environment and support/contribute to team tasks What You'll Need Must-Haves Knowledge of Dell EMC server hardware Understanding of Microsoft Windows Server and Office 365 technologies Working knowledge of switching/routing Advanced knowledge of desktop operating systems Working knowledge of Antivirus or Endpoint Protection software What We'd Like You to Have CCNA, VMware / Microsoft certifications Server virtualization experience with VMware, Hyper-V Enterprise storage experience (iSCSI preferred) Desktop virtualization (VDI) experience with VMware Horizon, Workspace ONE Wi-Fi technology experience VoIP phone solution experience BCDR solution experience Microsoft licensing knowledge and experience Cloud infrastructure (AWS / Azure) Why InterWorks InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit.
    $60k-100k yearly Auto-Apply 60d+ ago
  • Systems Engineer

    Interworks 4.3company rating

    Tulsa, OK jobs

    Are you someone who works to keep up with what's new and best in technology? Is troubleshooting technical issues something you get excited about? Do you enjoy smoothing out the bumps in clients' IT processes? Are you looking for a workplace that values ingenuity and expertise just as much as a fun work environment? Allow us to introduce ourselves: we're InterWorks, a tech consultancy that puts people first, and we're looking for someone who prioritizes breathing life into technology. We need someone who can wield some serious IT brain power. We want a lifelong learner who communicates like a human, not a robot. We need you to love helping others navigate challenges, and we may even need you to help settle important debates (like whether Star Trek or Star Wars reigns supreme). Please be advised that this role is required to be located in the InterWorks Tulsa office in Tulsa, Oklahoma. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position. Salary range commensurate with experience and qualifications: $60,000-$100,000 What You'll Do Consult with clients to determine IT needs and solution design Provide sales support by scoping and defining solutions Provide planning and scheduling for refresh/renewal cycles Manage client relationships with empathy and efficiency Manage and execute projects and solving day to day IT tasks Continue to learn new technologies and complete training tracks Work within a team environment and support/contribute to team tasks What You'll Need Must-Haves Knowledge of Dell EMC server hardware Understanding of Microsoft Windows Server and Office 365 technologies Working knowledge of switching/routing Advanced knowledge of desktop operating systems Working knowledge of Antivirus or Endpoint Protection software What We'd Like You to Have CCNA, VMware / Microsoft certifications Server virtualization experience with VMware, Hyper-V Enterprise storage experience (iSCSI preferred) Desktop virtualization (VDI) experience with VMware Horizon, Workspace ONE Wi-Fi technology experience VoIP phone solution experience BCDR solution experience Microsoft licensing knowledge and experience Cloud infrastructure (AWS / Azure) Why InterWorks InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit.
    $60k-100k yearly Auto-Apply 3d ago
  • Systems Engineer - Implementation

    Choice Solutions LLC 3.8company rating

    Leawood, KS jobs

    Job DescriptionDescription: The Managed Services team is responsible for providing post-sales support to Choice Solutions' internal environment, Choice Cloud tenants, and Managed Services business customers who have managed services contracts/agreements. Services range from managing hardware to fully managed solutions encompassing any or all of the following technologies: physical and virtual backup systems management, Cloud-hosted solutions, server architecture, VMware, Citrix VDI, Nutanix, etc. This Implementation Engineer is the leader in onboarding new and existing clients and any future changes for Choice Solutions' managed services products and services by evaluating client needs and developing configurations that support business processes, leading from an automation-first mindset. This position also supports the offboarding of existing clients from Choice Solutions' services or at contract termination. This is a customer-focused, hands-on role, in which the Implementation Engineer will be expected to work directly with customers. This is a salaried, exempt position and will report to the Core Manager on our managed services team. The candidate who fills this role must reside in one of the following states: Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Missouri, Nebraska, Nevada, Texas, or Tennessee. Technical Responsibilities: Lead customer onboarding, implementation, and transition to managed services operations Serve as technical lead on managed services onboarding projects, ensuring delivery, documentation, and customer sign-off Design and implement automated deployment pipelines using Terraform, Ansible, GitLab CI/CD, and ConnectWise Automate Establish monitoring frameworks to track full-service health across applications, databases, authentication, and network dependencies Reduce manual configuration through infrastructure as code and automated provisioning Collaborate with customers and vendors to enable automated monitoring of critical business services and interdependencies Troubleshoot, test, and resolve integration challenges while developing scalable solutions Partner with PMO and account managers to track project status, risks, and deliverables Provide proactive technical support and training to internal teams and customer stakeholders Drive continuous improvement in service delivery, automation coverage, and customer satisfaction Other duties as assigned Requirements: Bachelor's degree preferred, or equivalent relevant work experience Minimum of five years of systems engineering experience, with at least two years of managed services systems engineering experience Minimum of two years of experience with Azure Experience with RMM tools and Python automation scripts, such as ConnectWise Automate and PowerShell Solid leadership skills combined with strong business acumen, excellent communication skills, and in-depth technical and organizational capabilities Able to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation Proven ability to create and maintain documentation Enterprise-level experience with strong focus around process and procedure Proven working experience in installing, configuring, and troubleshooting virtual-based environments Intermediate experience with VMware, Nutanix, and/or Citrix technologies a plus Solid networking knowledge Must possess strong technical, quantitative, and analytical skills Demonstrated ability in developing and maintaining strong customer relationships Ability to multi-task, handle multiple projects, and assign appropriate prioritization of tasks Managed Services Requirements & Expectations: Will be available via Slack, email, and phone to provide timely answers to team members, vendors, and customers Must report to the Choice Solutions headquarters located in Overland Park, KS during the assigned shift Perform after-hours duties on an on-call rotation and as-needed basis Assist the team where needed by actively working on customer issues, handling calls, assisting other team members in issue resolutions, etc. Contribute to the ongoing development of the team by sharing knowledge, experience, and expertise with other team members. Interact with the service delivery team, professional services engineers, and account managers to provide our customers with the Choice Experience Must directly interact with various customers Ability to work within a team, both in-person and through virtual media outlets Capable of managing own workload with minimal supervision to meet tight deadlines Detail-oriented and process-driven to see tickets through to resolution and/or escalation Choice Solutions Requirements & Expectations: Express a positive and confident, can-do attitude Dependable, adaptable, flexible, and a team player Personal dedication to ongoing training and development Excellent organizational and problem-solving skills Strong oral and written communication skills Professional appearance, attitude, and communication Timely delivery of required internal documents such as time sheets and expense reports Maintain confidentiality in all aspects of client, staff, and agency information Able to handle challenges and issues in a professional and supportive manner
    $80k-104k yearly est. 7d ago
  • Systems Engineer

    Interworks 4.3company rating

    Oklahoma City, OK jobs

    Are you someone who works to keep up with what's new and best in technology? Is troubleshooting technical issues something you get excited about? Do you enjoy smoothing out the bumps in clients' IT processes? Are you looking for a workplace that values ingenuity and expertise just as much as a fun work environment? Allow us to introduce ourselves: we're InterWorks, a tech consultancy that puts people first, and we're looking for someone who prioritizes breathing life into technology. We need someone who can wield some serious IT brain power. We want a lifelong learner who communicates like a human, not a robot. We need you to love helping others navigate challenges, and we may even need you to help settle important debates (like whether Star Trek or Star Wars reigns supreme). Please be advised that this role is required to be located in the InterWorks Oklahoma City office in Oklahoma City, Oklahoma. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position. Salary range commensurate with experience and qualifications: $60,000-$100,000 What You'll Do Consult with clients to determine IT needs and solution design Provide sales support by scoping and defining solutions Provide planning and scheduling for refresh/renewal cycles Manage client relationships with empathy and efficiency Manage and execute projects and solving day to day IT tasks Continue to learn new technologies and complete training tracks Work within a team environment and support/contribute to team tasks What You'll Need Must-Haves Knowledge of Dell EMC server hardware Understanding of Microsoft Windows Server and Office 365 technologies Working knowledge of switching/routing Advanced knowledge of desktop operating systems Working knowledge of Antivirus or Endpoint Protection software What We'd Like You to Have CCNA, VMware / Microsoft certifications Server virtualization experience with VMware, Hyper-V Enterprise storage experience (iSCSI preferred) Desktop virtualization (VDI) experience with VMware Horizon, Workspace ONE Wi-Fi technology experience VoIP phone solution experience BCDR solution experience Microsoft licensing knowledge and experience Cloud infrastructure (AWS / Azure) Why InterWorks InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit.
    $60k-100k yearly Auto-Apply 60d+ ago
  • Senior Systems Engineer, VMWare

    Tyler Technologies 4.3company rating

    Overland Park, KS jobs

    Description We are looking for a results-driven VMware focused senior systems engineer to optimize our company's VMware environment. You will be deploying and supporting VMware based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support.To ensure success as a senior systems engineer, you should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.Responsibilities Provide technical support to team and customers, responding promptly to issues reported by team and customers, conducting root cause analysis, and going through various testing scenarios for thorough resolution. Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures. Good Understanding of shared storage technologies including SAN, NAS, Fiber channel, iSCSI, and NFS. Manage and administration of multiple Cisco UCS Domains. Plan, test and deploy patches through VUM and AutoDeploy to manage version compliance. Drive root cause analysis and provide feedback to improve architecture changes. Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner. Enhance customer satisfaction by responding to all customer issues and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed. Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of VMware platforms for enhanced customer satisfaction. Participate in an on-call rotation. An ability to learn new technologies quickly, good time management skills, along with strong documentation skills. Good communication skills both written and verbal. Qualifications 7+ years of core VMware experience with strong proficiency in the installation, configuration, and management of below technologies: Required: 7+ years of hands on experience with VMware ESXi 6.5 and above 7+ years of hands on experience with vCenter HA/DRS Clusters 4+ years of hands on experience with Cisco UCS Administration 4+ years good understanding of Shares Storage Technologies 2+ years good understanding of VMware Skyline 2+ years of OS Troubleshooting experience Desired: 2+ years of hands on VMware experience on AWS 2+ years of hands on Linux administration 2+ years of hands on Windows administration 2+ years good understanding of VMware NSX 2+ years good understanding of vCloud Director 2+ years good understanding of VMware Tanzu 2+ years of good understanding of Network Administration
    $79k-93k yearly est. Auto-Apply 60d+ ago
  • Training Systems Engineer

    Plexsys 4.1company rating

    Oklahoma City, OK jobs

    At PLEXSYS, our teams design, build and deliver Live, Virtual, and Constructive (LVC) innovation and training solutions to customers around the world. With over 200 employees in seventeen states and four foreign countries, we contribute our success to enabling better training…everyday…across the globe. As an employee of PLEXSYS, you'll find a culture that empowers you to achieve your professional objectives, give your personal best, and work with other highly passionate individuals. Our core values of integrity, excellence, teamwork and agility drive our daily decisions, identify our focus areas, and inspire our organizational culture. GENERAL DESCRIPTION Provide full-time unsupervised on-site support operating and maintaining the Airborne Warning and Control System (AWACS) E-3G Mission Crew Training Set (MCTS) systems and networks; operate and maintain MCTS system hardware and software; perform limited analysis to determine system viability and accuracy. Log and report system issues so corrective measures can be conducted; explore, research, and develop methods to expand training opportunities to fully exploit the capabilities of the AWACS E-3G MCTS; coordinate and de-conflict training events and schedules so the training objectives programmed for the AWACS E-3G MCTS can be achieved. Maintain Department of Defense Manual (DoDM) 8140.03 Information Assurance Technician (IAT) Level 2 certification. DUTIES AND RESPONSIBILITIES Training Session support Assist the customer during the training sessions to maximize each training experience Perform startup activities prior to each training event to ensure the AWACS E-3G MCTS configured for training when customer arrives for training Address and correct system malfunctions in real time to ensure successful mission training Perform post training event shut down procedures Provide technical assistance to the customer in the operation of the AWACS E-3G MCTS Maintenance Level support Perform fault isolation, repair, part replacement and checkout procedures for the AWACS E-3G MCTS systems Perform maintenance task preparations and selection of spare parts, support equipment, tools and technical data Support test activities and schedules to include providing advice on equipment operation and maintenance Support the customer during acceptance testing Perform field level modifications to the AWACS E-3G MCTS Perform AWACS E-3G MCTS hardware maintenance in accordance with authorized procedures Support configuration management in accordance with local area procedures Connect/disconnect components for testing and inspection Track trends and note product improvement Provide comments on suggested customer changes to technical manual procedures Other tasking and duties as assigned REQUIREMENTS Must have or be able to obtain a Top-Secret clearance and approval for SAP/SCI access DoDM IAT Level 2, certification (Security+) within 6 months Additional Computing Environment (CE) certifications for the operating system(s) within 12 months of hire Experience with Microsoft Windows and Microsoft Office Ability to communicate with internal and external customers effectively both oral and written DESIRABLE Associate Degree or higher in a technical area or technical training in computer systems or high-technology related field Specialized computer training in networking or database management Seven to ten years of military experience in Aerospace Command and Control Extensive knowledge of AWACS E-3G AWACS Experience in administering Computer Servers in a multi-domain environment PERKS As a PLEXSYS employee, you can expect certain advantages; such as advancement based on performance, competitive wages, valuable benefits and a great working environment. Our team is committed to ensuring an environment that empowers individuals to realize their full potential by providing opportunities and necessary support to achieve personal and professional goals. Medical/Vision/Prescription/Dental Benefits Life, AD&D and Long Term Disability Coverage Paid Holidays, Military Leave, and Paid Time Off 401k Plan with eligibility from first day of employment Education reimbursement for job-related courses for full-time employees PriceClub/COSTCO/Sam's Club annual membership
    $75k-98k yearly est. 60d+ ago
  • Systems Engineer (VMWare/ESXi/Backup)

    Fabergent 4.0company rating

    Overland Park, KS jobs

    Overall administrative responsibility for the corporate facility operations including servers, storage, backup methodology, messaging, business continuity, etc. Engineers technical solutions to meet corporate systems infrastructure needs and audit/compliance requirements, maintains vendor relationships, coordinates hardware proposals and acquisitions and oversees and performs equipment installation, testing and ongoing maintenance. Evaluate the company's infrastructure and needs holistically and recommend, design and implement solutions that provide the best value to the business. Provide technical mentorship and leadership to other members of the team. Investigates and resolves software and hardware problems of computer users by performing the following duties. Qualifications Essential Duties and Responsibilities Other duties may be assigned. Works within and adheres to CACTUS Software network design and security, testing and documentation standards, including Change Control documentation. Works closely with Director of Infrastructure, Network Engineer, Manager of Application Development, Manager of Business Intelligence, and IT Project Management to collect and analyze systems infrastructure project requirements, and develop detailed project specifications. Also works to provide systems and services to support corporate software solutions. Assists Network Engineer to complete network infrastructure project initiatives. Designs, implements, upgrades, monitors, and maintains key systems including but not limited to;servers, SAN, VMware infrastructure, UPS, backup system, MS Active Directory, anti-virus,web/email security appliance, Cloud Services, etc. Experience and/or knowledge in the implementation and support of Cloud Services, such as Azure, AWS, Private Cloud or Hybrid Cloud. Is responsible for designing and administering all corporate data backup and business continuity processes. Continually researches technologies and trends related to corporate facility operations and makesstrategic recommendations related to corporate data center technology (servers, SAN, VMware,backup, etc.). Consults with external resources to obtain engineering proposals, pricing, etc.Provides software and hardware evaluation and recommendations for management review. Writes and maintains documentation related to corporate facility operations, policies and procedures. Provides technical assistance by responding to inquiries regarding errors, problems, or questions with systems and services. Handles problem recognition, research, isolation, resolution and follow-up for complex problems escalated from Technical Support. Analyzes, installs, and tests upgrades of externally developed application programs including firmware updates, security releases, etc. Requirements Extensive experience with VMware ESXi required Extensive experience with Microsoft Windows Server required Experience with Nimble storage systems desirable Experience with Veeam Backup and Recovery highly desirable Experience with VMware Orchestrator desirable Experience with Microsoft Active Directory is desirable Supervisory Responsibilities This position does not currently have direct supervisory responsibilities. Qualifications To perform this job successfully an individual must be able to perform each essential dutysatisfactorily. The requirements listed are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Experience, Certifications Bachelor's degree from a four-year college or university preferred; or a minimum of eight years related experience and/or training, Microsoft MCSE, Microsoft MCSA, and VMware certification highly desirable or equivalent combination of education and experience. Any related security certifications or network infrastructure experience is a plus. Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-86k yearly est. 15h ago
  • Distinguished Engineer - Spark Infrastructure Architecture

    Cisco 4.8company rating

    Oklahoma City, OK jobs

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team:** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed production Spark deployments at scale in cloud environments + Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats + Production experience with AWS cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Production experience with Azure and/or GCP cloud platforms + Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems + Extensive Kubernetes experience in production environments + Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $85k-104k yearly est. 22d ago
  • Distinguished Engineer - Spark Infrastructure Architecture

    Cisco Systems, Inc. 4.8company rating

    Oklahoma City, OK jobs

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team: Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed production Spark deployments at scale in cloud environments * Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats * Production experience with AWS cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Production experience with Azure and/or GCP cloud platforms * Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems * Extensive Kubernetes experience in production environments * Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $85k-104k yearly est. 22d ago
  • Distinguished Engineer - Spark Infrastructure Architecture

    Cisco 4.8company rating

    Topeka, KS jobs

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team:** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed production Spark deployments at scale in cloud environments + Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats + Production experience with AWS cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Production experience with Azure and/or GCP cloud platforms + Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems + Extensive Kubernetes experience in production environments + Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $81k-99k yearly est. 22d ago
  • Distinguished Engineer - AI Infrastructure Architecture

    Cisco 4.8company rating

    Topeka, KS jobs

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed AI/ML infrastructure and features in production cloud environments + Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms + Production experience with AWS, Azure, or GCP cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration + Model serving at scale with experience in inference optimization and performance monitoring + Designed and deployed AI/ML infrastructure for on-premises environments + Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats + Proven track record mentoring and growing engineers, with strong collaboration skills **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $81k-99k yearly est. 22d ago
  • Distinguished Engineer - Spark Infrastructure Architecture

    Cisco Systems, Inc. 4.8company rating

    Topeka, KS jobs

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team: Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed production Spark deployments at scale in cloud environments * Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats * Production experience with AWS cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Production experience with Azure and/or GCP cloud platforms * Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems * Extensive Kubernetes experience in production environments * Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $81k-99k yearly est. 22d ago
  • Distinguished Engineer - AI Infrastructure Architecture

    Cisco Systems, Inc. 4.8company rating

    Topeka, KS jobs

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed AI/ML infrastructure and features in production cloud environments * Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms * Production experience with AWS, Azure, or GCP cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration * Model serving at scale with experience in inference optimization and performance monitoring * Designed and deployed AI/ML infrastructure for on-premises environments * Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats * Proven track record mentoring and growing engineers, with strong collaboration skills Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $81k-99k yearly est. 22d ago
  • Systems Engineer III

    ISG Technology 3.4company rating

    Systems engineer job at ISG Technology

    Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Responsible for the execution of projects and break/fix support across System/Platforms disciplines. The Systems Engineer III will provide broad technical expertise across all disciplines mentioned. Project execution will be overseen by Product and Practice Leads. The role requires a comfort level of communicating professionally across different internal and external organization levels. Primary working relationships with the Sales, Service Delivery, and other groups within ISG, as well as interacting directly with ISG customers. This role also has working relationships with vendors that ISG partners with, to ensure that the team stays current with new vendor technologies and capabilities. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will utilize your ADMINISTRATIVE SKILLS to efficiently: Ability to create and implement detailed action plans. Complete ConnectWise data entry in an accurate and timely fashion. You will use your COLLABORATIVE SKILLS to: Work both independently and as a member of a team for project execution. Collaborate with Senior Systems Engineers and Lead Systems Engineers to provide solutions to challenging problems. Participate in team training programs in order to maintain standards of the team. Participate in rotation of after hours on call support. Ability to communicate and present objectives verbally and in writing to a variety of audiences. Ability to work independently in a self-directed manner and collaboratively as a team leader or member. Support the company by completing other job duties as assigned. You will use your TECHNICAL SKILLS to: Successfully execute implementation projects for all sizes of ISG customers. Provide technical expertise across a broad range of solutions and products. Provide pre-sales technical support to pre-sales team as needed. Provide technical guidance on scopes of work as needed, create/present project handoff technical documentation and create/maintain client documentation. Ability to manage and prioritize complex, changing workloads in a challenging technical environment. You will use your CUSTOMER SERVICE SKILLS to: Provide break/fix support to ISG customers. Attend client opportunity meetings as a technical engineer. Develop and maintain positive relationships with vendors and keep current on technology products. Travel to client sites and/or data center sites may be required, approximately 50%. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree, or Associate's Degree with equivalent experience required. Minimum of 6-8 years of experience work with systems environments required. Experience working with standard sales methodologies and supporting tools and applications required. Previous leadership experience preferred. Implements and maintains systems environments, including but not limited to: Competent in the following technologies: Virtualization Server/compute Storage Backup and Replication / BC/DR Microsoft Stack Security Competent with Visio Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $73k-95k yearly est. 17d ago
  • Infrastructure Engineer

    CDO Technologies Inc. 4.5company rating

    McConnell Air Force Base, KS jobs

    Are you ready to apply cutting-edge technologies to solve real world problems? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan. Full-time employees also receive company paid short and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave. Job Description Members of this Service Area provide technical expertise to manage enterprise infrastructure technologies. Answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives. Manage, ITIL incidents assigned to Infrastructure Service Area and include, but is not limited to, incidents relating to OSI Layer 2 and Layer 3 switching, 802.1q VLAN, Shortest Path Bridging (802.1AQ), 802.1x switch port authentication/Cisco ISE, router and switching operating system/firmware, Cisco VPN, related DNS and DHCP, dynamic routing protocols (BGP, OSPF), physical and virtual networks, QoS, Cisco Nexus Data Center technology, MPLS networks and DISA STIG implementation. The contractor shall support Infrastructure on first shift. ANG NOS Infrastructure manages the following: Cisco routers and switches on 2 networks VPN appliances Cisco Nexus devices on 2 networks Responsible for enterprise routing, managing routing and switching at multiple data centers. Special Qualifications Must have a minimum of Cisco CCNP with three (3) years of related professional IT experience commensurate with tasks outlined in this service area. Ability to install, configure, and troubleshoot OSI Layer 2 and Layer 3 switching features, 802.1q VLAN implementations and Shortest Path Bridging (802.1AQ). Ability to install, configure, and troubleshoot router and switch operating system/firmware upgrades and perform assigned upgrades within reported TCNO timeline. Ability to troubleshoot DNS and DHCP. Ability to configure network addressing (Sub-Netting, Interface Protocols). Ability to configure and troubleshoot physical and virtual networks, leveraging IP networking technology (OSI Reference Model, Topologies, Protocols, TCP, UDP, LAN Technologies, switching concepts, VLANs, Spanning Tree Protocol). Ability to configure and troubleshoot Quality of Service (QoS). Ability to configure and troubleshoot QoS incidents. Ability to configure and troubleshoot Cisco Nexus Data Center technology. Experience with creating and maintaining detailed Visio drawings. Knowledge of Cisco Catalyst Center (formally DNA) with demonstrated ability to monitor and maintain Cisco routers and switches and provide reports. The contractor shall have the ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware. The contractor shall have the ability to troubleshoot and maintain MPLS networks. The contractor shall have the ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware. Must hold a Cisco Certified Network Professional (CCNP) certification or be able to obtain one within 90 days. SECRET Security Clearance (FINAL) Required Additional Preferences Ability to configure and troubleshoot dynamic routing protocols (BGP, OSPF). Ability to configure and troubleshoot Cisco VPN hardware. Ability to apply and interpret DISA STIGs Ability to configure and troubleshoot 802.1x switch port authentication via Forescout and Cisco ISE. CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $53k-70k yearly est. 6d ago
  • Infrastructure Engineer

    Cdo Technologies Inc. 4.5company rating

    McConnell Air Force Base, KS jobs

    Are you ready to apply cutting-edge technologies to solve real world problems? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan. Full-time employees also receive company paid short and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave. Job Description Members of this Service Area provide technical expertise to manage enterprise infrastructure technologies. Answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives. Manage, ITIL incidents assigned to Infrastructure Service Area and include, but is not limited to, incidents relating to OSI Layer 2 and Layer 3 switching, 802.1q VLAN, Shortest Path Bridging (802.1AQ), 802.1x switch port authentication/Cisco ISE, router and switching operating system/firmware, Cisco VPN, related DNS and DHCP, dynamic routing protocols (BGP, OSPF), physical and virtual networks, QoS, Cisco Nexus Data Center technology, MPLS networks and DISA STIG implementation. The contractor shall support Infrastructure on first shift. ANG NOS Infrastructure manages the following: Cisco routers and switches on 2 networks VPN appliances Cisco Nexus devices on 2 networks Responsible for enterprise routing, managing routing and switching at multiple data centers. Special Qualifications Must have a minimum of Cisco CCNP with three (3) years of related professional IT experience commensurate with tasks outlined in this service area. Ability to install, configure, and troubleshoot OSI Layer 2 and Layer 3 switching features, 802.1q VLAN implementations and Shortest Path Bridging (802.1AQ). Ability to install, configure, and troubleshoot router and switch operating system/firmware upgrades and perform assigned upgrades within reported TCNO timeline. Ability to troubleshoot DNS and DHCP. Ability to configure network addressing (Sub-Netting, Interface Protocols). Ability to configure and troubleshoot physical and virtual networks, leveraging IP networking technology (OSI Reference Model, Topologies, Protocols, TCP, UDP, LAN Technologies, switching concepts, VLANs, Spanning Tree Protocol). Ability to configure and troubleshoot Quality of Service (QoS). Ability to configure and troubleshoot QoS incidents. Ability to configure and troubleshoot Cisco Nexus Data Center technology. Experience with creating and maintaining detailed Visio drawings. Knowledge of Cisco Catalyst Center (formally DNA) with demonstrated ability to monitor and maintain Cisco routers and switches and provide reports. The contractor shall have the ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware. The contractor shall have the ability to troubleshoot and maintain MPLS networks. The contractor shall have the ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware. Must hold a Cisco Certified Network Professional (CCNP) certification or be able to obtain one within 90 days. SECRET Security Clearance (FINAL) Required Additional Preferences Ability to configure and troubleshoot dynamic routing protocols (BGP, OSPF). Ability to configure and troubleshoot Cisco VPN hardware. Ability to apply and interpret DISA STIGs Ability to configure and troubleshoot 802.1x switch port authentication via Forescout and Cisco ISE. CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $53k-70k yearly est. Auto-Apply 60d+ ago

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