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Service Specialist jobs at IST Management - 5625 jobs

  • Customer Service Specialist

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $18 hourly 1d ago
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  • Customer Service Specialist

    Russell Tobin 4.1company rating

    South Jordan, UT jobs

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $21/hr - $21.99/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in the office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $21 hourly 1d ago
  • Customer Service Administrator (ID #480033)

    Partners Personnel Management 3.8company rating

    Santa Barbara, CA jobs

    * Branch Details Yardi Carrollton TX 3156
    $35k-42k yearly est. 5d ago
  • Customer Service Administrator (ID #437027)

    Partners Personnel Management 3.8company rating

    Santa Barbara, CA jobs

    * Branch Details Yardi, Clerical postion El Paso TX 3017
    $35k-42k yearly est. 5d ago
  • Customs Specialist

    Peopleshare 3.9company rating

    Schaumburg, IL jobs

    Title: Customs Specialist: MUST Hold U.S Customs Broker License (REQUIRED) By offering fixed long-term contract rates, financing options, data insights, and online tools, our client simplifies and optimizes air cargo operations. They are an innovative platform designed for Airlines, Freight Forwarders, GSAs, and other aviation stakeholders to efficiently buy and sell airfreight capacity. The platform is user-friendly and empowers organizations to streamline processes, enhance operational efficiency, and drive growth in the airfreight industry. Role Description This is a full-time hybrid role for a Customs Specialist, based in Schaumburg, IL, with some work-from-home flexibility. The Customs Specialist will oversee customs brokerage activities, ensure compliance with import/export regulations, and manage processes related to international trade documentation. The role entails liaising with clients, freight forwarders, and customs authorities, maintaining accurate records, and offering solutions to mitigate shipping and customs challenges. Qualifications Strong knowledge and experience in Customs Brokerage, Import, and Export processes. Must Hold U.S Customs Broker License (REQUIRED) Proficiency in Import and Export documentation and regulations. Excellent Communication skills for interaction with clients, customs officials, and internal teams. Ability to work independently and collaboratively in a hybrid work environment. Attention to detail and problem-solving abilities for addressing shipment or customs issues. Proficiency in logistics software and tools, with knowledge of the airfreight industry preferred. Bachelor's degree in business, Logistics, Supply Chain, or a related field is advantageous. Experience in the air freight transportation or logistics industry is a plus. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $31k-36k yearly est. 3d ago
  • Customer Service Officer

    Burnett Specialists Staffing | Recruiting 4.2company rating

    The Woodlands, TX jobs

    Our client is a global marine lubricants organization supporting international vessels calling on North American ports. This role is a critical frontline position responsible for ensuring seamless order fulfillment, rapid customer response, and close coordination with sales, supply, and logistics teams. The position is based in Houston, TX and follows a hybrid schedule. This role supports time-sensitive marine operations and requires availability outside standard business hours, including evenings, weekends, and holidays, as dictated by vessel port schedules. Position Summary The Customer Service & Sales Support professional will manage end-to-end order management and customer service activities for assigned U.S. states. This individual will act as a key liaison between customers, sales, global supply teams, and local delivery agents to ensure accurate, timely, and compliant delivery of marine lubricants. Key Responsibilities Respond to customer inquiries related to product availability, pricing, lead times, and delivery surcharges Partner closely with Sales to execute pricing, margin, supply, payment terms, and customer-specific requirements Manage the full order-to-delivery lifecycle, coordinating with customers, sales teams, global supply, and local delivery agents Adjust delivery plans as port schedules and vessel requirements change, providing professional guidance on local geography and supply limitations Perform order follow-up activities, including delivery documentation for invoicing and monitoring outstanding payments Maintain strong, long-term customer relationships while monitoring account performance and changes Support and comply with quality, environmental, and organizational management systems Understand and manage environmental aspects and potential impacts related to daily operations Must-Have Qualifications 5?7 years of hands-on order management experience Proven experience handling full-cycle order fulfillment Strong communication skills with a proactive, customer-first mindset Diploma or Degree required Highly organized, solution-oriented, and able to take initiative Key Challenges & Success Factors Operates with urgency in a fast-paced, time-sensitive marine environment Comfortable serving as a frontline customer service representative impacting customer satisfaction directly Able to provide 24/7 service coverage when required due to vessel schedules Excellent time management, attention to detail, and ability to multitask Team-oriented and willing to support colleagues as operational demands shift Education & Experience Degree or Diploma in Supply Chain, Business, Sales & Marketing, or related field 5?7 years of experience in sales support, supply chain, or customer service Marine industry experience is a plus but not required Strong proficiency in Excel and Microsoft Office Self-motivated, confident, and capable of working independently Fluent in English (written and spoken) Additional Context (For Recruiter Awareness) The organization is backed by a well-established international parent company Accounting and global support functions are managed overseas Pending brand and operational expansion in the U.S. may significantly increase growth opportunities over time HOUWD51 Interested candidates please send resume in Word format Please reference job code 136444 when responding to this ad.
    $24k-30k yearly est. 2d ago
  • Relationship Specialist Investment

    Russell Tobin 4.1company rating

    New York, NY jobs

    Job Duration : 10 months Hourly Pay : $40/hr responsibilities include: • Support the 10,000 Small Businesses program • Support relationships with community colleges, local partners, and local stakeholders, including as part of the program's Investment in Rural Communities expansion • Work with Babson College to support oversight of local and statewide programs • Work with the community college and Initiative for a Competitive Inner City to support the application and selection process • Oversee maintenance of 10KSB work plans, calendar and other organizational spreadsheets and documents • Support and execute local and national thought leadership events and stakeholder engagement opportunities across markets • Project manage cross-program operating tools such as Salesforce and digital alumni hub • Create presentations, talking points, briefing materials, and strategy documents for various meetings and events, ensuring incorporation of group feedback and quick turnaround of final product Skills/qualifications: • At least 3-4 years' experience in operations and business management • Highest degree of integrity, professionalism, diplomacy and discretion • Proven tactical execution experience including strategy development, operations, and budget analysis • Ability to quickly learn and apply grants management best practices • Proven project management skills, with excellent organizational and multi-tasking skills, and complete attention to detail • Team player, and skilled at coordinating with internal and external teams on a given project • Keen problem solver with strong written and verbal communication skills • Excellent interpersonal skills in person, on phone, and by email and voicemail • Flexible and willing to work extended hours and travel when required • Self-motivated with ability to work independently as well as in team • Proficiency with PowerPoint, Excel and Word for presentations and data analysis
    $40 hourly 2d ago
  • Customer Service Coordinator

    LHH 4.3company rating

    Charlotte, NC jobs

    LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment. Key Responsibilities Serve as the first point of contact for tenants, contractors, and guests. Manage reception operations and handle inquiries promptly. Coordinate mailroom activities, including twice-daily mail runs and package notifications. Maintain service request systems and assist with preventive maintenance tracking. Support property management with scheduling, expense reports, and vendor coordination. Assist with tenant communications, event planning, and welcome materials. Ensure smooth operations across both locations and help standardize processes. Qualifications Bachelor's degree preferred. Commercial Property experience preferred. Minimum 2 years in a customer-facing role; property management experience is a plus. Strong communication and organizational skills. Proficiency in Microsoft Office Suite; Yardi experience preferred. Professional, polished, and confident demeanor. Ability to manage multiple priorities in a busy environment.
    $29k-37k yearly est. 3d ago
  • Billing & Revenue Operations Specialist

    Envoy Inc. 4.4company rating

    San Francisco, CA jobs

    A leading workspace management technology firm in San Francisco seeks an experienced candidate for quote to cash operations. This role involves managing the invoicing process, collaborating with teams, and providing excellent customer service. The ideal candidate has over 3 years of relevant experience, preferably in a SaaS environment, and a degree in Accounting. The position requires proficiency in Chargebee and excellent organizational skills, with a hybrid work model offered. #J-18808-Ljbffr
    $51k-82k yearly est. 3d ago
  • Customer Support Representative

    Epitec 4.4company rating

    Smyrna, TN jobs

    Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs. This is an ongoing W2 contract This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote) This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan Top Responsibilities Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries. Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance. Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption. Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping. Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership. Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues. Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned. Top Qualifications 2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred. Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred. Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet. Typing speed of 40+ WPM and strong documentation habits. High school diploma required; AA degree or relevant technical coursework preferred. Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.
    $25 hourly 2d ago
  • Operations Specialist

    SBS Creatix 3.6company rating

    Saint Louis, MO jobs

    About the Role: We are always looking to connect with detail-oriented, process-driven Operations Specialists to support critical business functions across departments. This role is perfect for someone who enjoys improving workflows, solving operational challenges, and making an impact behind the scenes. Key Responsibilities: Execute and optimize daily operational processes to support internal teams and external clients Track, analyze, and report on key metrics to support decision-making Collaborate with cross-functional teams (e.g., Finance, HR, Sales, Client Services) to ensure seamless operations Maintain accurate data and documentation across platforms, systems, and tools Support project management efforts, including timelines, task coordination, and follow-up Troubleshoot issues, identify process gaps, and recommend improvements Assist in implementing new procedures, tools, or technologies to improve efficiency Qualifications: 2-4 years of experience in operations, project coordination, or business support roles Strong organizational and time-management skills with keen attention to detail Proficiency in Microsoft Office Suite (especially Excel); familiarity with tools like Salesforce, ERP/CRM systems, or workflow platforms a plus Excellent communication and problem-solving skills Ability to manage multiple priorities and work independently in a fast-paced environment Preferred Attributes: Experience in a regulated, customer-facing, or data-heavy industry Familiarity with process documentation or internal compliance standards A proactive mindset and a passion for continuous improvement The ideal candidate is a proactive and detail-oriented professional with a solid understanding of business operations and a passion for process improvement. They bring a strong combination of technical aptitude, problem-solving ability, and cross-functional collaboration skills. We're continually building a pipeline of strong operations talent. If you're interested in future opportunities as an Operations Specialist, we encourage you to apply and share your interests. Submit your resume and let us know your availability and preferred work setting (hybrid or onsite).
    $42k-61k yearly est. 2d ago
  • Customer Service Representative (Insurance)

    Talentburst, An Inc. 5000 Company 4.0company rating

    Worcester, MA jobs

    Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN
    $36k-42k yearly est. 4d ago
  • Customer Service Coordinator

    Us Tech Solutions 4.4company rating

    Corning, NY jobs

    Responsibilities: Manage assigned domestic and international customers to execute error free transactions Receive, validate and enter customer orders accurately and timely using both Optical Fiber's PeopleSoft (PS) as well as Optical Fiber's SAP order management systems (depending upon source location). For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager': Create templates in Origin Manager for each ship from location to each customer. Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed. Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager. Maintain existing and (as needed) create new processes for all WW CS locations. Create and maintain ePOs for third party vendors and ensure proper approvals. Approve all ‘sold through' invoices and review to confirm details are correct. Follow specific, detailed processes for orders shipping to designated locations, ensuring adherence to customs regulations. (Stamping, etc.) Assist other Optical Fiber Customer Service (CS) groups around the world as needed with their responsibilities. Create and issue credits/rebates for any fiber issues, price changes, etc. and update the RMA system to then close out RAs created for said credit/rebate. Build product and pricing knowledge to support the generation of an RFQ and quote. Use open order and shipment reports to ensure customers Requested Ship Date and Promise Date are adhered to and when they are not, take appropriate proactive actions. Track shipments to ensure they arrive to the customer when promised and implement corrective actions when necessary. Create and maintain customer profiles and buying agreements into COF and Corporate PeopleSoft systems and interact with COF Commercial Ops to ensure they remain current. Ensure OptoCommerce Fiber Data Delivery (FDD) is available for all customer shipments when required. Respond to customer inquiries within 24 hours regarding order, FDD and general product information. Build technical product knowledge to respond to customer inquiries and recommend fiber products based on customer requirements. Develop and maintain effective working relationships with Planning, Shipping, QA, IT, Finance, Commercial Ops, Corporate Transportation, Corporate Credit, Customer Billing, Freight Forwarders and external customers. Work with customers and Commercial Ops to resolve all customer payment discrepancies. Take on project work as deemed necessary and/or participate on business teams as required. Supports sales team as required with various analysis/reports Experience: 2+ years, manager has strong preference for candidates with 2+ years of experience in Customer Service / Corporate environment. Preferred Skills: Knowledge of both Optical Fiber's PeopleSoft and SAP order fulfillment systems, Optical fiber's processes, and related corporate processes. Proactively and positively supports change and can lead change when required Motivated team player and works effectively in a close-knit team Ability to manage and prioritize multiple tasks/projects Proficient in Excel Education: Associate degree or similar relevant work experience required About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job ID: 26-00833 Recruiter: Ashwini Email: ********************************
    $32k-40k yearly est. 2d ago
  • Roving Customer Service

    Security Bank and Trust Company 3.7company rating

    Gibson, TN jobs

    The ideal candidate should possess a cordial and friendly interactive style with excellent communications skills, accuracy and attention to detail, a positive outgoing attitude along with a professional appearance. Travel to branches located in Gibson County will be required. Responsibilities Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers Open, close and balance teller station Record sales of monetary instruments Maintains neat and well stocked teller area Maintains thorough knowledge of bank products and services along with features and benefits of those offerings Cross sells bank products and services Assists with proper scanning of bank documents and proof work Exercise judgement when applying holds and making check cashing decisions Maintains positive, friendly and professional attitude Complies with bank policies, procedures and Federal regulations Lift coin bags up to 50 lbs. Other duties as assigned Job Requirements and Qualifications High School Diploma or equivalent required Excellent customer service skills required Good general math and cash handling skills Ability to communicate effectively through both written and oral formats Strong organizational and prioritization skills Demonstrate a commitment to accuracy and quality while meeting deadlines Security Bank and Trust Company offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, life insurance, short term disability, long term disability, and 401(k). Applicants must be currently authorized to work in the United States. We are unable to provide visa sponsorship at this time. Security Bank and Trust Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. Employment with Security Bank and Trust Company is on an at-will basis, meaning that either the employee or the company may terminate the relationship at any time, with or without cause or notice, subject to applicable law.
    $23k-28k yearly est. 1d ago
  • Quality Operations Specialist

    Us Tech Solutions 4.4company rating

    Amarillo, TX jobs

    Duration: 12+ Months (Possible Contract to hire) Working Hours: 9 AM- 5 PM CST • Continuous Improvement/Green Belt certification preferred • Geometric Dimensioning and Tolerancing training preferred • CATIA training preferred • Must have Experience in Technical writing preferred • Must be proficient in the use of Microsoft Office applications (Outlook, Word, Power Point and Excel • Must have excellent oral and written communication skills are required • 3 to 5 years' experience in aviation preferred Education: • 4-Yr Degree such as BS/BA in, Business Administration, Industrial Technology/Management, or Engineering Job Responsibilities: • Assist and coordinate First Article Inspection activity: • Resolve CAMs issues related to FAI's • Assist in the creation and tracking of First Article Requirement Records (FARR) • Knowledge of FAA certification procedures for products and articles in accordance with 14 CFR Part 21. (21.33) 8130-9 Statement of conformity preferred • Experience working with an ODA Unit Member or an FAA designee DARF preparing conformity packages for parts, assemblies, and installations preferred • Experience with documentation and build records like C of C's, 8130-9's, material certs for traceability of raw material to final product. Inspection check sheets/acceptance test reports • Provides reports and status updates as requested • Perform planned instruction reviews to ensure adequacy and adherence to customer requirements • Identify opportunities to engage the workforce in building quality into our products • Maintain a team environment that simultaneously includes compliance to requirements and continuous process improvement About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,national origin, disability, or status as a protected veteran. Recruiter's Details: Recruiter's Name: Himanshu Patel Email id: ************************************* Internal ID: 25-54272
    $37k-57k yearly est. 3d ago
  • Customer Service Technician

    Mau Workforce Solutions 4.5company rating

    Martinez, GA jobs

    MAU is hiring a Customer Service Technician in Augusta, GA. As a Customer Service Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction. This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities. This is a direct-hire opportunity. Benefits Package: Sick leave Health insurance Dental insurance Vision insurance Paid vacation Paid holidays Paid time off On-the-job training Shift Information: 8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM) If working through lunch, Fridays are typically a half day Required Education and Experience: Proven maintenance record and experience General Requirements: Strong communication, interpersonal, customer service, and sales skills Excellent planning and time management skills Excellent problem-solving skills Ability to convey technical information clearly Strong leadership and teamwork skills Willingness to work toward service and parts sales goals Essential Functions: Maintenance Technician Work closely with internal staff to address customer needs Perform detailed inspections of equipment at customer sites Recommend replacement of worn or damaged parts Identify areas for maintenance improvement and communicate them to the customer Prepare detailed reports of inspection findings Respond to customer requests for maintenance assistance Collaborate with customers to understand their maintenance needs Discuss equipment needs and system requirements with operators and engineers Contribute to development of unique, value-added maintenance solutions Solicit and report client feedback to management Build long-term relationships with customers Identify areas for internal improvement and communicate them to management Develop strategies to increase maintenance revenue Warehouse Technician Work with the internal team to address customer needs Organize and maintain warehouse and inventory Coordinate inventory replenishment shipments Receive and stock incoming shipments Organize, arrange shipping, and dispatch all parts requests Maintain accurate parts inventory spreadsheet after each transaction Conduct periodic inventory counts (March, June, and September) Conduct annual inventory count (end of December) Collaborate with potential customers to understand parts requirements Help develop value-added parts solutions Solicit and report client feedback to management Build long-term relationships with parts customers Identify areas for improvement and communicate them to management Develop strategies to increase parts revenue Project Manager Collaborate with Lead Technician and Management to address customer needs Identify and arrange introductory meetings with new customers Maintain routine contact with potential customers Generate sales leads and work to secure orders Prepare and present product presentations to customers Understand and assess customer requirements Discuss equipment needs and system requirements with operators and engineers Develop unique, value-added customer solutions Solicit and log client feedback, analyze data, and create customer targeting strategies Identify areas for internal improvement and communicate them to the team Build long-term relationships with new and existing customers Set and achieve sales goals and quotas Perform additional duties as assigned MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE
    $27k-34k yearly est. 2d ago
  • BIM Specialist

    Jeffreym Consulting 3.9company rating

    Lacey, WA jobs

    **Hybrid 1x per-week onsite in Lacey, WA.** We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability. Key Responsibilities Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems. Support fabrication and detailing processes with accurate, constructible BIM content. Participate in BIM coordination meetings and clash detection using Navisworks. Collaborate with engineers, project managers, and field teams throughout the construction lifecycle. Implement and uphold company BIM standards, CAD layering, and file management protocols. Assist in prefab planning and model-based workflows for construction efficiency. Generate construction documents and as-built models from markups and field input. Qualifications 5+ years of professional experience with Autodesk Revit in a construction or MEP environment. Strong understanding of detailing and fabrication workflows. Experience with prefab construction processes and BIM coordination. Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus. Familiarity with BIM standards and execution plans. 2-year degree in CAD, Drafting, or a related field (preferred). High level of attention to detail and ability to work independently. Strong communication skills and a positive, team-oriented attitude. Proficient with PC-based applications including Windows, Excel, and Word. High school diploma or GED. Excellent driving record. Ability to pass a background check and drug screen. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
    $52k-83k yearly est. 3d ago
  • Operations Specialist

    MSI Company 4.7company rating

    Boca Raton, FL jobs

    Support the operational and financial side of our luxury retail business. This role is critical to ensuring accurate inventory management, smooth merchandising operations, and reliable accounting support behind the scenes. Inventory management Maintain accurate inventory records for jewelry, watches, and merchandise Track incoming and outgoing inventory, transfers, repairs, and special orders Perform regular inventory counts and reconcile discrepancies Coordinate with vendors, sales staff, and management on inventory needs Merchandising support Assist with merchandising coordination, pricing updates, and product organization Maintain product data including descriptions, SKUs, pricing, and cost details Support new product launches and seasonal merchandising initiatives Accounting & administrative support Assist with accounts payable and receivable processing Reconcile invoices, vendor statements, and purchase orders Support daily sales reconciliation and reporting Maintain organized financial and operational records Assist with month-end reporting and basic bookkeeping tasks General back office operations Support internal controls and operational procedures Communicate with vendors, repair partners, and internal teams Handle administrative tasks as needed to support store operations Qualifications 2+ years of experience in back office, inventory, accounting, or operations support Retail experience preferred; jewelry or luxury goods experience a plus Strong attention to detail and organizational skills Comfortable working with inventory systems, POS software, and Excel Basic accounting knowledge (AP/AR, reconciliations, reporting) Ability to manage multiple priorities in a fast-paced retail environment What we offer A stable, long-term opportunity with a respected jewelry retailer Collaborative and professional work environment Exposure to luxury products and end-to-end retail operations Competitive compensation based on experience
    $34k-58k yearly est. 2d ago
  • Customer Service Support Specialist

    Russell Tobin 4.1company rating

    Wayzata, MN jobs

    Russell Tobin's client a global food and agricultural companyis hiring a Customer Service Support Specialist in Wayzata, MN. Job Title: Customer Service Support Specialist (Order Management) Pay Rate: $18 - 19.66/hr Schedule: Monday-Friday, 7:45 AM-4:15 PM CST Type: Contract (Possible Temp-to-Hire) Location: Wayzata, MN Interview Type: In-person Background Check: Required Position Overview We are seeking a Customer Service Support Specialist to assist with routine order management and customer enabling activities. This role supports established processes related to order intake, confirmation, processing, and fulfillment. The ideal candidate will help ensure smooth internal operations and contribute to a seamless customer experience. Key Responsibilities Assist in identifying obstacles in internal order management processes and coordinate corrective actions with internal teams. Update internal stakeholders on order status, delays, or issues. Generate order-related documentation following established procedures. Resolve basic administrative or clerical issues related to order confirmation, processing, and fulfillment. Review simple customer orders for credit checks, contract alignment, pricing accuracy, stock allocation, and transportation availability. Follow standard procedures to provide order status, invoice details, and contract balance information to customer-facing representatives. Handle moderately complex clerical, technical, or customer support tasks under general supervision. Escalate more complex issues to appropriate staff. Perform other duties as assigned. Required Qualifications High school diploma or equivalent 1-2 years of experience in mail or delivery services Basic computer skills (Microsoft Outlook, Word, Excel) Effective written and verbal communication skills Ability to lift up to 35 lbs. Preferred Qualifications Entry-level customer service experience Technical experience with MS Office and Outlook 1-2 years of dock experience Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $18-19.7 hourly 2d ago
  • Yardi Specialist

    Picerne Group 4.3company rating

    Newport Beach, CA jobs

    Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment. The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot. Job Description Overview The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues. Essential Duties Provide day to day operational troubleshooting for our corporate and on-site property users Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms End-to-end project management Input and manage escalated Yardi tickets from internal team Serve as liaison for new property set up for operations once construction is completed Create and update leases and addendums in Yardi usings FillDocs Test and troubleshoot integrations, upgrades, and new modules Collaborate with new partnerships and Yardi for integration and programming Complete, manage, and maintain report scheduling and task optimization Create custom reports as needed Manage and review Yardi billings Identify opportunities and prioritize new products and initiatives Attend annual Yardi conference Manage Yardi users (add, disable, maintain security settings, etc.) Assist Accounting with the following requests: Create GL accounts Update account trees Update security for access Update/edit/remove permissions Update/edit/remove roles and workflows Create and setup entity/property/job Update/edit/remove roles Setup out of office Troubleshoot any issues with the above Additional duties or responsibilities as assigned Qualifications Multi-family experience required Knowledge of accounting principles preferred 5+ years of Yardi experience including both property accounting and technical support/system administration Intermediate knowledge of SQL, custom reporting, and technical support in Yardi Strong project management skills and understanding of system integrations Advanced excel skills Strong attention to detail, problem-solving and process improvement skills Must be a team-player who takes initiative Strong communication skills required Must have a passion for learning new technology and developing innovative solutions Report to: Corporate Controller Salary Range: $95,000-$125,000 Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.
    $40k-47k yearly est. 15h ago

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