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Delivery Associate jobs at J.P. Morgan - 59 jobs

  • Senior Product Delivery Associate - Open Source Governance

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    JobID: 210689724 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00; Jersey City,NJ $91,200.00-$140,000.00 Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Engineering Platforms and Services in the Office of CTO, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities * Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies * Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements * Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources * Serve our internal and external developer customers by fulfilling open source consultation requests * With the Open Source Governance team, and input from other leaders of Engineering Platforms and Service (ESP),, drive the execution and realization of the open source roadmap and the delivery of Objectives and Key Results (OKRs) * With the Developer Experience Lead, identify and implement ways to streamline the Open Source contribution process both internally and externally * Identify and prioritize open source consumption (inbound) and contribution (outbound) Key Performance Indicators (KPIs) and associated metrics Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise in product management or a relevant domain area * Demonstrated performance in either product management or relevant domain area * Experience executing operational management and change readiness activities * Experience in product deployment processes * Understands the fundamentals of open source including licensing, contributions, maintainers, and GitHub * Good organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills * Ability to foster partnerships across lines of business to achieve goals * Able to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives * Excellent written/verbal communication and presentations skills targeting various stakeholders Preferred qualifications, capabilities, and skills * Developed knowledge of the product development life cycle * Some experience coding or developing open source software or have contributed to open source projects before * Desire to be in a support/product role * Familiarity with contribution tooling, CI/CD tools, and GitHub * Comfort working in/around the financial services industry a plus, including the importance of control objectives and role of control procedures * Comfortable with the "working backwards" process, writing PR FAQs, Agile, Jira, Scrum experience
    $91.2k-140k yearly Auto-Apply 55d ago
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  • Senior Product Delivery Associate - Open Source Governance

    Jpmorgan Chase 4.8company rating

    New York, NY jobs

    Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Engineering Platforms and Services in the Office of CTO, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. **Job responsibilities** + Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies + Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements + Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources + Serve our internal and external developer customers by fulfilling open source consultation requests + With the Open Source Governance team, and input from other leaders of Engineering Platforms and Service (ESP),, drive the execution and realization of the open source roadmap and the delivery of Objectives and Key Results (OKRs) + With the Developer Experience Lead, identify and implement ways to streamline the Open Source contribution process both internally and externally + Identify and prioritize open source consumption (inbound) and contribution (outbound) Key Performance Indicators (KPIs) and associated metrics **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise in product management or a relevant domain area + Demonstrated performance in either product management or relevant domain area + Experience executing operational management and change readiness activities + Experience in product deployment processes + Understands the fundamentals of open source including licensing, contributions, maintainers, and GitHub + Good organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills + Ability to foster partnerships across lines of business to achieve goals + Able to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives + Excellent written/verbal communication and presentations skills targeting various stakeholders **Preferred qualifications, capabilities, and skills** + Developed knowledge of the product development life cycle + Some experience coding or developing open source software or have contributed to open source projects before + Desire to be in a support/product role + Familiarity with contribution tooling, CI/CD tools, and GitHub + Comfort working in/around the financial services industry a plus, including the importance of control objectives and role of control procedures + Comfortable with the \"working backwards\" process, writing PR FAQs, Agile, Jira, Scrum experience JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year; Jersey City,NJ $91,200.00 - $140,000.00 / year
    $91.2k-140k yearly 56d ago
  • J.P. Morgan Wealth Management - Product Delivery Associate

    Jpmorgan Chase & Co 4.8company rating

    New York, NY jobs

    JobID: 210696702 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $77,900.00-$115,000.00 Our team is dedicated to creating a fully integrated, elegant, and seamless end-to-end experience. As a proactive self-starter, you will execute the defined vision, requiring regular alignment and collaboration with key stakeholders. You will be responsible for reporting progress and outcomes, as well as escalating risks through executive-level reporting. As a Product Delivery Associate on the Workplace Strategies product team, you will be a vital member responsible for managing business and technology initiatives that span multiple products and lines of business. Leveraging your strengths and expertise, you will lead these initiatives from inception to market launch. Your day-to-day responsibilities will include conducting research and discovery to inform project direction, defining clear and actionable requirements, managing dependencies and deadlines effectively, developing comprehensive business cases and setting OKRs, and ensuring compliance with relevant risk, control, and supervision requirements. Job Responsibilities: * Lead the end-to-end execution to transition from current to future state, ensuring effective integration and quality execution. * Collaborate with product owners, legal, risk/controls, operations, and technology teams to design and execute scalable solutions with quality. * Create and communicate vision and outcomes expected effectively to maintain partner alignment and drive productivity. * Conduct comprehensive discovery for key client journeys, including research, user interviews, journey mapping, and business process mapping. * Develop business requirements and user stories, and manage planning, readiness, and execution activities across multiple products and features. * Partner with impacted products to sequence the build and delivery of features aligned with target user experience and business outcomes. * Review Jira tasks for adherence to controls and standards, managing dependencies and timelines efficiently. * Identify, extract, and use data to enhance problem-solving, executive communications, and measure success. * Facilitate the rollout of new features and enhancements, ensuring alignment with business outcomes. * Contribute to change management activities, ensuring compliance with risk, controls, and regulatory requirements. * Identify and address risks, issues, blockers and impediments to delivering on time, on budget, and with expected outcomes desired. * Lead special projects aligned with team goals, ensuring effective execution and delivery. Required qualifications, capabilities, and skills * BS/BA degree or equivalent experience. * 3+ years in product management, design, or product delivery roles. * Familiarity with the brokerage industry and core business activities. * Advanced executive presentation creation skills, including story outline, content creation and visualization * Proficient in PowerPoint and Pitch Pro. * Expertise in JIRA, Confluence, client journey maps, and other product management tools. * Sharp analytical skills with a strong framework for solving problems using Agile and Scrum principles. * Exceptional attention to detail, organization, and meeting management skills. * Proven track record of executing quality results within deadlines. * Comfort in fast-paced environments with aggressive deadlines. * Ability to take ambiguous problems or objectives and define actionable plans. Preferred qualifications, skills, and capabilities: * Self-starter with a proactive approach to self-learning and skill enhancement. To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
    $77.9k-115k yearly Auto-Apply 16d ago
  • J.P. Morgan Wealth Management - Product Delivery Associate

    Jpmorgan Chase 4.8company rating

    New York, NY jobs

    Our team is dedicated to creating a fully integrated, elegant, and seamless end-to-end experience. As a proactive self-starter, you will execute the defined vision, requiring regular alignment and collaboration with key stakeholders. You will be responsible for reporting progress and outcomes, as well as escalating risks through executive-level reporting. As a Product Delivery Associate on the Workplace Strategies product team, you will be a vital member responsible for managing business and technology initiatives that span multiple products and lines of business. Leveraging your strengths and expertise, you will lead these initiatives from inception to market launch. Your day-to-day responsibilities will include conducting research and discovery to inform project direction, defining clear and actionable requirements, managing dependencies and deadlines effectively, developing comprehensive business cases and setting OKRs, and ensuring compliance with relevant risk, control, and supervision requirements. **Job Responsibilities:** + Lead the end-to-end execution to transition from current to future state, ensuring effective integration and quality execution. + Collaborate with product owners, legal, risk/controls, operations, and technology teams to design and execute scalable solutions with quality. + Create and communicate vision and outcomes expected effectively to maintain partner alignment and drive productivity. + Conduct comprehensive discovery for key client journeys, including research, user interviews, journey mapping, and business process mapping. + Develop business requirements and user stories, and manage planning, readiness, and execution activities across multiple products and features. + Partner with impacted products to sequence the build and delivery of features aligned with target user experience and business outcomes. + Review Jira tasks for adherence to controls and standards, managing dependencies and timelines efficiently. + Identify, extract, and use data to enhance problem-solving, executive communications, and measure success. + Facilitate the rollout of new features and enhancements, ensuring alignment with business outcomes. + Contribute to change management activities, ensuring compliance with risk, controls, and regulatory requirements. + Identify and address risks, issues, blockers and impediments to delivering on time, on budget, and with expected outcomes desired. + Lead special projects aligned with team goals, ensuring effective execution and delivery. **Required qualifications, capabilities, and skills** + BS/BA degree or equivalent experience. + 3+ years in product management, design, or product delivery roles. + Familiarity with the brokerage industry and core business activities. + Advanced executive presentation creation skills, including story outline, content creation and visualization + Proficient in PowerPoint and Pitch Pro. + Expertise in JIRA, Confluence, client journey maps, and other product management tools. + Sharp analytical skills with a strong framework for solving problems using Agile and Scrum principles. + Exceptional attention to detail, organization, and meeting management skills. + Proven track record of executing quality results within deadlines. + Comfort in fast-paced environments with aggressive deadlines. + Ability to take ambiguous problems or objectives and define actionable plans. **Preferred qualifications, skills, and capabilities** : + Self-starter with a proactive approach to self-learning and skill enhancement. **To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $77,900.00 - $115,000.00 / year
    $77.9k-115k yearly 22d ago
  • Associate - Delivery Management

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As part of our diverse Enterprise Technology Services team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in Enterprise Technology Services on #TeamAmex. **Let's share success.** The Cost and Performance Intelligence capability within the Infrastructure Data & Analytics organization integrates data engineering, analytics, FinOps, and product cost modeling to provide a reliable economic foundation for Technology Operations and Technology Investment decisions. It extends beyond retrospective reporting by delivering decision-ready insights that clarify trade-offs, surface efficiency opportunities, and support more deliberate, forward-looking planning. The Strategy & Delivery Enablement Manager is a Technical Project Manager that partners with the Head of Infrastructure Data & Analytics to translate strategy into execution, produce high-quality executive reporting, and enable disciplined delivery across a portfolio of initiatives. This role is suited for an exceptional professional who combines strong analytical judgment with structured thinking and the ability to operate effectively in complex, evolving environments. Working closely with senior leaders, delivery teams, and the executive office, the role brings clarity, structure, and insight to leadership forums, planning cycles, and portfolio reporting. Over time, it carries increasing scope and responsibility, requiring sound judgment, discretion, and executive presence. The ideal candidate demonstrates the maturity and confidence to collaborate across a broad set of stakeholders, influence without formal authority, and communicate effectively at the appropriate level of detail from business executives to technology and analytics delivery teams. As this capability scales and becomes more deeply embedded in planning and decision-making processes, dedicated focus is needed to ensure strategy, delivery, and executive visibility remain tightly aligned. **Let's build on what you know.** If you bring strong analytical judgment and experience supporting complex, multi-initiative programs, you'll find a fit within our Infrastructure Data & Analytics organization, where this role creates the connective tissue between strategy, delivery, and executive decision-making. You'll help translate priorities into structured plans, synthesize progress into decision-grade insights, and support leaders in managing tradeoffs across a growing portfolio of initiatives, with increasing scope and responsibility over time. **Here's just some of what you'll do:** **Portfolio & Delivery Support** + Support the management of the ID&A initiative portfolio, including tracking milestones, dependencies, risks, and outcomes. + Maintain delivery plans, status views, and issue logs across multiple workstreams. + Help prepare portfolio reviews by consolidating inputs from technical and analytics teams. + Identify patterns, bottlenecks, and delivery risks and escalate with proposed options. + Support integrated planning by aligning initiative roadmaps with capacity, investment assumptions, and operating priorities. **Reporting & Analytics Enablement** + Build and maintain executive-ready visibility into initiative progress, risks, tradeoffs, and outcomes, with a focus on decision-grade insights rather than status reporting. + Translate detailed project and analytics information into clear, concise leadership updates. + Partner with data, analytics, and Finance teams to ensure reporting accuracy and consistency. + Continuously improve reporting formats to reduce noise and increase decision value. **Executive & Leadership Forum Support** + Support preparation for leadership meetings, operating reviews, and planning sessions, including agenda development and pre-read materials. + Consolidate and synthesize inputs from multiple teams into clear, concise leadership materials and executive updates. + Capture decisions, actions, and follow-ups from executive forums and ensure timely closure. + Work in coordination with the executive office to ensure meetings are well-prepared and outcome driven. + Learn how to frame issues, tradeoffs, and recommendations for senior leaders. **Planning & Operating Rhythm** + Support annual and quarterly planning cycles, including documentation of priorities, commitments, and success measures. + Help maintain the ID&A operating cadence and planning artifacts. + Assist with cross-team coordination to ensure alignment across data engineering, analytics, and platform initiatives. **This role is ideal for someone who:** + Brings structure where things are ambiguous + Enjoys turning complexity into clarity + Is curious, proactive, and eager to learn + Builds trust through reliability and thoughtful execution + Wants exposure to senior leadership and enterprise decision-making **Are you up for the challenge? Here's what you should have:** + 3-6 years of experience in analytics, strategy, operations, consulting, program management, or related roles. + Strong analytical and problem-solving skills; comfort working with data, metrics, and dashboards. + Exceptional attention to detail paired with the ability to synthesize and summarize. + Clear written and verbal communication skills, with the ability to tailor messaging to different audiences. + High learning agility and demonstrated interest in enterprise data, analytics, and technology organizations. + Proficiency with Excel, PowerPoint, and at least one BI or analytics tool. + Experience in a fast-paced, ambiguous environment with evolving priorities. + Ability to lead end-user training, design and knowledge transfer sessions. + Strong skills in data analysis/manipulation + Excellent organizational, analytical, and consultative problem-solving skills, with a strong business and financial aptitude. **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Technologies **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000081
    $78k-124.8k yearly 19d ago
  • Associate - Delivery Management

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As part of our diverse Enterprise Technology Services team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in Enterprise Technology Services on #TeamAmex. Let's share success. The Cost and Performance Intelligence capability within the Infrastructure Data & Analytics organization integrates data engineering, analytics, FinOps, and product cost modeling to provide a reliable economic foundation for Technology Operations and Technology Investment decisions. It extends beyond retrospective reporting by delivering decision-ready insights that clarify trade-offs, surface efficiency opportunities, and support more deliberate, forward-looking planning. The Strategy & Delivery Enablement Manager is a Technical Project Manager that partners with the Head of Infrastructure Data & Analytics to translate strategy into execution, produce high-quality executive reporting, and enable disciplined delivery across a portfolio of initiatives. This role is suited for an exceptional professional who combines strong analytical judgment with structured thinking and the ability to operate effectively in complex, evolving environments. Working closely with senior leaders, delivery teams, and the executive office, the role brings clarity, structure, and insight to leadership forums, planning cycles, and portfolio reporting. Over time, it carries increasing scope and responsibility, requiring sound judgment, discretion, and executive presence. The ideal candidate demonstrates the maturity and confidence to collaborate across a broad set of stakeholders, influence without formal authority, and communicate effectively at the appropriate level of detail from business executives to technology and analytics delivery teams. As this capability scales and becomes more deeply embedded in planning and decision-making processes, dedicated focus is needed to ensure strategy, delivery, and executive visibility remain tightly aligned. Let's build on what you know. If you bring strong analytical judgment and experience supporting complex, multi-initiative programs, you'll find a fit within our Infrastructure Data & Analytics organization, where this role creates the connective tissue between strategy, delivery, and executive decision-making. You'll help translate priorities into structured plans, synthesize progress into decision-grade insights, and support leaders in managing tradeoffs across a growing portfolio of initiatives, with increasing scope and responsibility over time. Here's just some of what you'll do: Portfolio & Delivery Support * Support the management of the ID&A initiative portfolio, including tracking milestones, dependencies, risks, and outcomes. * Maintain delivery plans, status views, and issue logs across multiple workstreams. * Help prepare portfolio reviews by consolidating inputs from technical and analytics teams. * Identify patterns, bottlenecks, and delivery risks and escalate with proposed options. * Support integrated planning by aligning initiative roadmaps with capacity, investment assumptions, and operating priorities. Reporting & Analytics Enablement * Build and maintain executive-ready visibility into initiative progress, risks, tradeoffs, and outcomes, with a focus on decision-grade insights rather than status reporting. * Translate detailed project and analytics information into clear, concise leadership updates. * Partner with data, analytics, and Finance teams to ensure reporting accuracy and consistency. * Continuously improve reporting formats to reduce noise and increase decision value. Executive & Leadership Forum Support * Support preparation for leadership meetings, operating reviews, and planning sessions, including agenda development and pre-read materials. * Consolidate and synthesize inputs from multiple teams into clear, concise leadership materials and executive updates. * Capture decisions, actions, and follow-ups from executive forums and ensure timely closure. * Work in coordination with the executive office to ensure meetings are well-prepared and outcome driven. * Learn how to frame issues, tradeoffs, and recommendations for senior leaders. Planning & Operating Rhythm * Support annual and quarterly planning cycles, including documentation of priorities, commitments, and success measures. * Help maintain the ID&A operating cadence and planning artifacts. * Assist with cross-team coordination to ensure alignment across data engineering, analytics, and platform initiatives. This role is ideal for someone who: * Brings structure where things are ambiguous * Enjoys turning complexity into clarity * Is curious, proactive, and eager to learn * Builds trust through reliability and thoughtful execution * Wants exposure to senior leadership and enterprise decision-making Are you up for the challenge? Here's what you should have: * 3-6 years of experience in analytics, strategy, operations, consulting, program management, or related roles. * Strong analytical and problem-solving skills; comfort working with data, metrics, and dashboards. * Exceptional attention to detail paired with the ability to synthesize and summarize. * Clear written and verbal communication skills, with the ability to tailor messaging to different audiences. * High learning agility and demonstrated interest in enterprise data, analytics, and technology organizations. * Proficiency with Excel, PowerPoint, and at least one BI or analytics tool. * Experience in a fast-paced, ambiguous environment with evolving priorities. * Ability to lead end-user training, design and knowledge transfer sessions. * Strong skills in data analysis/manipulation * Excellent organizational, analytical, and consultative problem-solving skills, with a strong business and financial aptitude. Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $78k-124.8k yearly 8d ago
  • Payments - Senior Product Delivery Associate

    Jpmorgan Chase & Co 4.8company rating

    Chicago, IL jobs

    JobID: 210690260 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $83,600.00-$116,000.00; Jersey City,NJ $91,200.00-$140,000.00 Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Payments - Corporate & Investment Bank, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities * Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies * Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements * Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources * Updates existing Excel workbooks for metrics tracking and reporting * Creates and distributes quarterly newsletter to stakeholders * Participate and/or manage Operational Excellence workstreams * Participate in client Onboarding meetings as needed Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise in product management or a relevant domain area * Demonstrated performance in either product management or relevant domain area * Experience executing operational management and change readiness activities * Experience in product deployment processes * Proficient in Microsoft Excel and Powerpoint Preferred qualifications, capabilities, and skills * Developed knowledge of the product development life cycle * Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels * Ability to work within a highly complex environment, adapt to change, and manage multiple priorities simultaneously * Experience working with Third Party vendors * Previous exposure to payments realm, ideal
    $83.6k-116k yearly Auto-Apply 49d ago
  • Product Delivery Associate - Loan Servicing

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210703143 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $64,600.00-$96,000.00 Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Loan Servicing, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. Job responsibilities * Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies * Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements * Documents blockers and impediments to aid with dependency management and resource availability * Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area * Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area * Exposure to operational management and change readiness workstreams Preferred qualifications, capabilities, and skills * Emerging knowledge of product release and deployment processes
    $64.6k-96k yearly Auto-Apply 5d ago
  • Senior Payments Product Delivery Associate

    Jpmorgan Chase 4.8company rating

    Chicago, IL jobs

    Are you excited to be at the forefront of shaping the bank's strategic client relationships by working on complex proposals and delivering tailored solutions that drive business growth? You have found the right team! As a Proposal Associate in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, and healthcare payment services. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan. The Proposal Team actively manages the process and writes proposals in response to RFPs for treasury services and commercial card products. This role begins working with the bank's proposal team members and other subject matter experts to write proposals in response to client/prospect RFPs. The Associate must independently manage projects from start to finish, ensuring that responses are complete, compliant and well positioned. After successfully writing proposals this role has the opportunity to transition into actively managing proposals which includes working in a team environment, managing, writing, editing and proofreading responses to multi-product RFPs. **Job Responsibilities** + Incorporate and revise pre-approved written responses as well as newly crafted responses into proposals + Write custom, client-specific sections of the proposals Incorporate winning themes and features/benefits into the solution + Ensure proper and consistent messaging by proofing, editing, and rewriting all sections of the document as required + Identify any additional narrative needs and consult with subject matter experts to clarify details and develop custom responses + Incorporate graphical elements materials and help identify any additional graphic needs and work with graphic artists to develop and finalize + Translate and map technical information into language understood by all levels of clients + Understand the client's RFP request and provide consultative advice to deal team + Research topics, gather and analyze information and background materials + Submit newly crafted sections to content management team to create new, re-usable proposal content **Required qualifications, capabilities, and skills** + A 3+ years of sales, implementation or support of treasury management, commercial card or healthcare payment services + A 2+ years technical, business or proposal writing experience in banking or Treasury Sales products. + Excellent business writing and grammar skills are essential + Intermediate to advanced Microsoft Word and Adobe Professional proficiency required + Proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively + High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility + Exceptional communication and interpersonal skills + Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines + Schedule flexibility to meet deadlines with the ability to work flexible hours as required during critical phases of the project + Ability to develop and maintain a broad knowledge of Treasury Sales and Commercial Card products as well as the technology, equipment, operations processes and systems commonly used **Preferred qualifications, capabilities, and skills** + Understanding of government bidding/ corporate procurement requirements and process + Knowledge of Treasury Sales or commercial card products and services JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago, IL $68,400.00 - $100,900.00 / year
    $68.4k-100.9k yearly 14d ago
  • Senior Payments Product Delivery Associate

    Jpmorgan Chase & Co 4.8company rating

    Chicago, IL jobs

    JobID: 210692102 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago, IL $68,400.00-$100,900.00 Are you excited to be at the forefront of shaping the bank's strategic client relationships by working on complex proposals and delivering tailored solutions that drive business growth? You have found the right team! As a Proposal Associate in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, and healthcare payment services. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan. The Proposal Team actively manages the process and writes proposals in response to RFPs for treasury services and commercial card products. This role begins working with the bank's proposal team members and other subject matter experts to write proposals in response to client/prospect RFPs. The Associate must independently manage projects from start to finish, ensuring that responses are complete, compliant and well positioned. After successfully writing proposals this role has the opportunity to transition into actively managing proposals which includes working in a team environment, managing, writing, editing and proofreading responses to multi-product RFPs. Job Responsibilities * Incorporate and revise pre-approved written responses as well as newly crafted responses into proposals * Write custom, client-specific sections of the proposals Incorporate winning themes and features/benefits into the solution * Ensure proper and consistent messaging by proofing, editing, and rewriting all sections of the document as required * Identify any additional narrative needs and consult with subject matter experts to clarify details and develop custom responses * Incorporate graphical elements materials and help identify any additional graphic needs and work with graphic artists to develop and finalize * Translate and map technical information into language understood by all levels of clients * Understand the client's RFP request and provide consultative advice to deal team * Research topics, gather and analyze information and background materials * Submit newly crafted sections to content management team to create new, re-usable proposal content Required qualifications, capabilities, and skills * A 3+ years of sales, implementation or support of treasury management, commercial card or healthcare payment services * A 2+ years technical, business or proposal writing experience in banking or Treasury Sales products. * Excellent business writing and grammar skills are essential * Intermediate to advanced Microsoft Word and Adobe Professional proficiency required * Proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively * High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility * Exceptional communication and interpersonal skills * Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines * Schedule flexibility to meet deadlines with the ability to work flexible hours as required during critical phases of the project * Ability to develop and maintain a broad knowledge of Treasury Sales and Commercial Card products as well as the technology, equipment, operations processes and systems commonly used Preferred qualifications, capabilities, and skills * Understanding of government bidding/ corporate procurement requirements and process * Knowledge of Treasury Sales or commercial card products and services
    $68.4k-100.9k yearly Auto-Apply 12d ago
  • J.P. Morgan Wealth Management - Product Delivery Associate

    Jpmorganchase 4.8company rating

    New York jobs

    Our team is dedicated to creating a fully integrated, elegant, and seamless end-to-end experience. As a proactive self-starter, you will execute the defined vision, requiring regular alignment and collaboration with key stakeholders. You will be responsible for reporting progress and outcomes, as well as escalating risks through executive-level reporting. As a Product Delivery Associate on the Workplace Strategies product team, you will be a vital member responsible for managing business and technology initiatives that span multiple products and lines of business. Leveraging your strengths and expertise, you will lead these initiatives from inception to market launch. Your day-to-day responsibilities will include conducting research and discovery to inform project direction, defining clear and actionable requirements, managing dependencies and deadlines effectively, developing comprehensive business cases and setting OKRs, and ensuring compliance with relevant risk, control, and supervision requirements. Job Responsibilities: Lead the end-to-end execution to transition from current to future state, ensuring effective integration and quality execution. Collaborate with product owners, legal, risk/controls, operations, and technology teams to design and execute scalable solutions with quality. Create and communicate vision and outcomes expected effectively to maintain partner alignment and drive productivity. Conduct comprehensive discovery for key client journeys, including research, user interviews, journey mapping, and business process mapping. Develop business requirements and user stories, and manage planning, readiness, and execution activities across multiple products and features. Partner with impacted products to sequence the build and delivery of features aligned with target user experience and business outcomes. Review Jira tasks for adherence to controls and standards, managing dependencies and timelines efficiently. Identify, extract, and use data to enhance problem-solving, executive communications, and measure success. Facilitate the rollout of new features and enhancements, ensuring alignment with business outcomes. Contribute to change management activities, ensuring compliance with risk, controls, and regulatory requirements. Identify and address risks, issues, blockers and impediments to delivering on time, on budget, and with expected outcomes desired. Lead special projects aligned with team goals, ensuring effective execution and delivery. Required qualifications, capabilities, and skills BS/BA degree or equivalent experience. 3+ years in product management, design, or product delivery roles. Familiarity with the brokerage industry and core business activities. Advanced executive presentation creation skills, including story outline, content creation and visualization Proficient in PowerPoint and Pitch Pro. Expertise in JIRA, Confluence, client journey maps, and other product management tools. Sharp analytical skills with a strong framework for solving problems using Agile and Scrum principles. Exceptional attention to detail, organization, and meeting management skills. Proven track record of executing quality results within deadlines. Comfort in fast-paced environments with aggressive deadlines. Ability to take ambiguous problems or objectives and define actionable plans. Preferred qualifications, skills, and capabilities: Self-starter with a proactive approach to self-learning and skill enhancement. To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
    $50k-74k yearly est. Auto-Apply 23d ago
  • Senior Product Delivery Associate - Open Source Governance

    Jpmorganchase 4.8company rating

    New York jobs

    Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Engineering Platforms and Services in the Office of CTO, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources Serve our internal and external developer customers by fulfilling open source consultation requests With the Open Source Governance team, and input from other leaders of Engineering Platforms and Service (ESP),, drive the execution and realization of the open source roadmap and the delivery of Objectives and Key Results (OKRs) With the Developer Experience Lead, identify and implement ways to streamline the Open Source contribution process both internally and externally Identify and prioritize open source consumption (inbound) and contribution (outbound) Key Performance Indicators (KPIs) and associated metrics Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area Experience executing operational management and change readiness activities Experience in product deployment processes Understands the fundamentals of open source including licensing, contributions, maintainers, and GitHub Good organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills Ability to foster partnerships across lines of business to achieve goals Able to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives Excellent written/verbal communication and presentations skills targeting various stakeholders Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle Some experience coding or developing open source software or have contributed to open source projects before Desire to be in a support/product role Familiarity with contribution tooling, CI/CD tools, and GitHub Comfort working in/around the financial services industry a plus, including the importance of control objectives and role of control procedures Comfortable with the "working backwards" process, writing PR FAQs, Agile, Jira, Scrum experience
    $50k-74k yearly est. Auto-Apply 57d ago
  • Senior Product Delivery Associate - Deposits 2.0

    Jpmorgan Chase 4.8company rating

    Plano, TX jobs

    Join our dynamic Deposits 2.0 team as a Senior Product Delivery Associate, where you will have the opportunity to shape the future of banking with your innovative solutions. This role offers a chance to work cross-functionally, promoting business outcomes and putting end users at the forefront, all while reducing manual operational processing. This is a unique opportunity to grow your career and make a significant impact in a consumer-facing company. As a Senior Product Delivery Associate in our Deposit 2.0 team, you will play a pivotal role working closely with the Product Owners, Product Analysts and Engineering teams on multiple initiatives, dependencies, identifying end to end testing customer journeys to be validated in integration environments, lead through execution, delivery and communicate results. This role provides an opportunity to create standards promote efficient process improvements in the testing space and be an advocate for the business ensuring positive and negative results from testing are communicated, tracked, and not repeated and ultimately demonstrate to business partners that functionality is as expected. **Job responsibilities** + Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies + Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements + Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources + Conduct business analysis in partnership with the product management and technology teams to identify gaps early. + Influence the requirement formulation phase and lead the teams to adopt behavior driven development or any other framework. + Use the analysis during planning and findings during execution phases to create required testing artifacts that will help deliver the end-to-end test strategy developed by the team to independently deliver the project start to finish. + Understand and assess the cross impacts across line of businesses and product team to develop a seamless end-to-end test engagement and strategy, improve engagement through effective dependency management, pick ownership of applications outside of deposits2.0 to drive autonomy in the process. + Come up with new ideas for continuous improvement initiatives that are related to projects or processes through retrospect, optimization, automation, and documentation and lead them to completion. + Work towards T-shaped responsibility that spans across product delivery and management roles such as control readiness, release management and support, production validation testing as needed or prescribed by leadership. **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise in product management or a relevant domain area + Demonstrated performance in either product management or relevant domain area + Experience executing operational management and change readiness activities + Experience in product deployment processes + Minimum of 3+ years Quality Assurance/User acceptance testing experience with hands on creating test plans, test scenarios and test scripts required. + Minimum of 3+ years' experience in concepts and tools that support Mainframe testing, Application Programming Interface testing, Database testing, User experience and Customer Journey testing and tools such as Postman, Splunk etc. **Preferred qualifications, capabilities, and skills** + Developed knowledge of the product development life cycle + Experienced with test management tools such as JIRA, qTest, Bugzilla, Rally, Zephyr, or equivalent, and possesses hands-on experience with automation tools and capabilities including Selenium, TOSCA, Eggplant, and Cypress. + Bachelor's degree in engineering or a related field; a master's degree is preferred. + Experience in creating test reports using tools like Tableau is a plus Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $45k-63k yearly est. 60d+ ago
  • Senior Product Delivery Associate

    Jpmorgan Chase & Co 4.8company rating

    Chicago, IL jobs

    JobID: 210694776 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $83,600.00-$116,000.00 Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate within the Commercial & Investment Bank Workflow Services Aurora Team, you are trusted in enabling the delivery of products that are both stable and scalable. You will collaborate with cross-functional teams, build key relationships, and enable the product to continuously deliver value. You will be responsible for leadership in the execution of workflow product support initiatives including user support through partner application implementations, production issues, involvement in testing automation efforts, and release oversight. You will be a key point of contact between the technology group and business stakeholders. You will also ensure execution of the various projects under their remit. You should have a solid understanding of project management and issue coordination. Job responsibilities * Collaborate with the Product Delivery Manager to execute key delivery tasks and identify ways to boost efficiencies * Support the completion of change management activities across functional partners and monitor adherence to the firm's risk, controls, compliance, and regulatory requirements * Escalate blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources * Contribute as part of a team of subject matter experts by replicating complex scenarios, evaluating operational impact, designing solutions, and working with technology teams to identify and test resolution plans * Advocate for our users by providing support during production incidents and proactively communicating status * Direct the execution of release management activities within the Agile / Scrum model * Prepare and analyze metrics to contribute to continuous improvement and control * Participate in agile ceremonies (refinement, demos, retros, etc.) in partnership with other team members supporting the product * Build collaborative partnerships with Product Owners and teams across technology and the user community, ensuring completeness of business requirements, clear understanding of operational impacts, and resolution of operational issues related to the requirements * Adapt to a rapidly changing business and technical environment, demonstrating steadily increasing business and application expertise * Follow pre-determined guidelines to ensure project artifacts are completed and posted in accordance with prescribed deadlines, and maintain documentation for each functional area with functionality changes after release Required qualifications, capabilities, and skills * 3+ years of experience in either a relevant domain area, product management, project management, testing automation, or equivalent expertise * Analytical mind, service-minded approach and keen to resolve problems * Demonstrated project management experience * Able to operate independently, follow tight deadlines, and support concurrent projects * Experience in Agile methodology with Certified Scrum Master or Certified Product Owner a plus * Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint is a must. Basic proficiency in JIRA * Exposure to product lifecycle activities including discovery and requirements definition Preferred qualifications, capabilities, and skills * Developed knowledge of the product development life cycle * Experience within large Financial Services firms preferred * Experience with implementing and using workflow tools * Operational experience a plus * University degree, or specialized training or equivalent work experience
    $43k-59k yearly est. Auto-Apply 19d ago
  • Senior Payments Product Delivery Associate

    Jpmorganchase 4.8company rating

    Chicago, IL jobs

    Are you excited to be at the forefront of shaping the bank's strategic client relationships by working on complex proposals and delivering tailored solutions that drive business growth? You have found the right team! As a Proposal Associate in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, and healthcare payment services. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan. The Proposal Team actively manages the process and writes proposals in response to RFPs for treasury services and commercial card products. This role begins working with the bank's proposal team members and other subject matter experts to write proposals in response to client/prospect RFPs. The Associate must independently manage projects from start to finish, ensuring that responses are complete, compliant and well positioned. After successfully writing proposals this role has the opportunity to transition into actively managing proposals which includes working in a team environment, managing, writing, editing and proofreading responses to multi-product RFPs. Job Responsibilities Incorporate and revise pre-approved written responses as well as newly crafted responses into proposals Write custom, client-specific sections of the proposals Incorporate winning themes and features/benefits into the solution Ensure proper and consistent messaging by proofing, editing, and rewriting all sections of the document as required Identify any additional narrative needs and consult with subject matter experts to clarify details and develop custom responses Incorporate graphical elements materials and help identify any additional graphic needs and work with graphic artists to develop and finalize Translate and map technical information into language understood by all levels of clients Understand the client's RFP request and provide consultative advice to deal team Research topics, gather and analyze information and background materials Submit newly crafted sections to content management team to create new, re-usable proposal content Required qualifications, capabilities, and skills A 3+ years of sales, implementation or support of treasury management, commercial card or healthcare payment services A 2+ years technical, business or proposal writing experience in banking or Treasury Sales products. Excellent business writing and grammar skills are essential Intermediate to advanced Microsoft Word and Adobe Professional proficiency required Proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility Exceptional communication and interpersonal skills Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines Schedule flexibility to meet deadlines with the ability to work flexible hours as required during critical phases of the project Ability to develop and maintain a broad knowledge of Treasury Sales and Commercial Card products as well as the technology, equipment, operations processes and systems commonly used Preferred qualifications, capabilities, and skills Understanding of government bidding/ corporate procurement requirements and process Knowledge of Treasury Sales or commercial card products and services
    $43k-59k yearly est. Auto-Apply 13d ago
  • Product Delivery Associate - Loan Servicing

    Jpmorganchase 4.8company rating

    Chicago, IL jobs

    Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Loan Servicing, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. Job responsibilities Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements Documents blockers and impediments to aid with dependency management and resource availability Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area Exposure to operational management and change readiness workstreams Preferred qualifications, capabilities, and skills Emerging knowledge of product release and deployment processes
    $43k-59k yearly est. Auto-Apply 5d ago
  • Digital Senior Product Delivery Associate

    Jpmorganchase 4.8company rating

    Chicago, IL jobs

    Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Digital Product Enablement, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau) Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed Tests new features to ensure product quality, with a focus on data integrity and reliability Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills; Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery Reviews and translates text and documentation in English and Spanish Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area Experience executing operational management and change readiness activities Experience in product deployment processes Strong analytical, communication, and problem-solving skills; creative thinker and problem solver Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery Proficiency in data visualization and analysis tools such as Tableau, and experience writing Jira epics and user stories for agile product development Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery Excellent multitasking ability to coordinate multiple projects, meeting both scheduled and unscheduled deadlines Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle Bachelor's or master's degree in computer science, engineering, business administration, or a related Proficiency is speaking, reading, and writing in Spanish
    $43k-59k yearly est. Auto-Apply 7d ago
  • Digital Senior Product Delivery Associate

    Jpmorgan Chase & Co 4.8company rating

    Chicago, IL jobs

    JobID: 210698629 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $83,600.00-$116,000.00 Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Digital Product Enablement, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities * Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies * Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements * Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources * Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables * Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau) * Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements * Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed * Tests new features to ensure product quality, with a focus on data integrity and reliability * Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills; Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis * Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery * Reviews and translates text and documentation in English and Spanish Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise in product management or a relevant domain area * Demonstrated performance in either product management or relevant domain area * Experience executing operational management and change readiness activities * Experience in product deployment processes * Strong analytical, communication, and problem-solving skills; creative thinker and problem solver * Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery * Proficiency in data visualization and analysis tools such as Tableau, and experience writing Jira epics and user stories for agile product development * Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery * Excellent multitasking ability to coordinate multiple projects, meeting both scheduled and unscheduled deadlines * Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management * Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends Preferred qualifications, capabilities, and skills * Developed knowledge of the product development life cycle * Bachelor's or master's degree in computer science, engineering, business administration, or a related * Proficiency is speaking, reading, and writing in Spanish
    $43k-59k yearly est. Auto-Apply 6d ago
  • Delivery Helper

    Vesta Home 4.8company rating

    Blauvelt, NY jobs

    Do you enjoy hands-on work and being part of a team that brings beautiful designs to life? As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality furniture in our customers' homes. Vesta Home is recognized for its innovative, stylish home furnishings and commitment to customer satisfaction. In this role, you'll work alongside our delivery drivers to ensure that every item is handled with care and installed to perfection. Become part of a team that delivers more than just furniture-we deliver exceptional customer experiences. Support in Delivery & Setup: Assist the Delivery Driver with the safe and efficient loading and unloading of furniture and décor items onto the truck, ensuring all products are securely placed to prevent damage during transit. Help transport heavy furniture (over 75 lbs) from the truck to customers' homes and businesses, utilizing proper lifting techniques to ensure safety. Work closely with the Delivery Driver during the setup of furniture on-site, helping to arrange items according to Vesta Home's standards for a polished, professional presentation. Assist in hanging artwork, mirrors, and wall décor as directed by the Delivery Driver, using proper tools to ensure secure installation. Customer Service Excellence: Represent Vesta Home's brand with a professional and positive attitude during all customer interactions. Support the Delivery Driver in providing customers with updates on delivery windows and assist in addressing any basic questions or concerns they may have. Maintain a clean and organized workspace, including keeping the delivery truck tidy to reflect Vesta Home's high standards. Adaptability & Flexibility: Follow instructions from the Delivery Driver, dispatcher, and other team members, adapting to changing tasks and priorities throughout the day. Be prepared to take on additional responsibilities as assigned by the Delivery Driver or Delivery Manager to ensure successful operations. Show a willingness to learn new skills related to furniture handling, setup, and customer service, including the proper use of tools and safety protocols. Requirements Key Requirements: Ability to safely lift, move, and handle furniture and décor items. Strong teamwork and communication skills, with a positive attitude and a willingness to assist others. Basic familiarity with tools such as drills, hammers, and levels is a plus, but on-the-job training will be provided. Excellent customer service skills and a professional demeanor during all interactions with customers and team members. Conversational English required Dependable and punctual, with a commitment to providing high-quality service. Employees are required to clock in and out at the start and end of each shift, and when arriving/departing from job sites, in accordance with our timekeeping policies. Flexible availability, including the ability to work on weekends or evenings as needed to meet customer demand. Willingness to learn and grow within the company, with opportunities for advancement into higher roles. Benefits Competitive Pay (Compensation for this role is $22-$24/hr, depending on experience) Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.
    $22-24 hourly Auto-Apply 60d+ ago
  • Delivery Helper

    Vesta Home 4.8company rating

    Blauvelt, NY jobs

    Job Description Do you enjoy hands-on work and being part of a team that brings beautiful designs to life? As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality furniture in our customers' homes. Vesta Home is recognized for its innovative, stylish home furnishings and commitment to customer satisfaction. In this role, you'll work alongside our delivery drivers to ensure that every item is handled with care and installed to perfection. Become part of a team that delivers more than just furniture-we deliver exceptional customer experiences. Support in Delivery & Setup: Assist the Delivery Driver with the safe and efficient loading and unloading of furniture and décor items onto the truck, ensuring all products are securely placed to prevent damage during transit. Help transport heavy furniture (over 75 lbs) from the truck to customers' homes and businesses, utilizing proper lifting techniques to ensure safety. Work closely with the Delivery Driver during the setup of furniture on-site, helping to arrange items according to Vesta Home's standards for a polished, professional presentation. Assist in hanging artwork, mirrors, and wall décor as directed by the Delivery Driver, using proper tools to ensure secure installation. Customer Service Excellence: Represent Vesta Home's brand with a professional and positive attitude during all customer interactions. Support the Delivery Driver in providing customers with updates on delivery windows and assist in addressing any basic questions or concerns they may have. Maintain a clean and organized workspace, including keeping the delivery truck tidy to reflect Vesta Home's high standards. Adaptability & Flexibility: Follow instructions from the Delivery Driver, dispatcher, and other team members, adapting to changing tasks and priorities throughout the day. Be prepared to take on additional responsibilities as assigned by the Delivery Driver or Delivery Manager to ensure successful operations. Show a willingness to learn new skills related to furniture handling, setup, and customer service, including the proper use of tools and safety protocols. Requirements Key Requirements: Ability to safely lift, move, and handle furniture and décor items. Strong teamwork and communication skills, with a positive attitude and a willingness to assist others. Basic familiarity with tools such as drills, hammers, and levels is a plus, but on-the-job training will be provided. Excellent customer service skills and a professional demeanor during all interactions with customers and team members. Conversational English required Dependable and punctual, with a commitment to providing high-quality service. Employees are required to clock in and out at the start and end of each shift, and when arriving/departing from job sites, in accordance with our timekeeping policies. Flexible availability, including the ability to work on weekends or evenings as needed to meet customer demand. Willingness to learn and grow within the company, with opportunities for advancement into higher roles. Benefits Competitive Pay (Compensation for this role is $22-$24/hr, depending on experience) Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.
    $22-24 hourly 2d ago

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