Operations Manager jobs at J.P. Morgan

Job Description At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $6 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running! As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing. Our mission is powered by our values: Speed & Ease - We simplify lending so clients can move fast and seize opportunities. Solutions Driven - We solve problems, not just process paperwork. Loyal Partners - We build trust, not just transactions. Authentic Experience - We stay real, reliable, and respectful-always. We're a fully funded, full-service lending partner-and we're growing fast. The Opportunity: As VP of Revenue Operations, you will lead strategy, systems, analytics, enablement, and operational excellence across the revenue organization. You will own and optimize the full revenue tech stack (HubSpot, Gong, Allego, DialPad, Tableau), ensuring seamless, data-driven processes from lead to close to expansion. You will drive forecasting accuracy, build executive-level reporting, and translate complex data into actionable insights to inform strategic decision-making. As VP of Revenue Operations, you will also oversee sales onboarding, training programs, playbooks, and performance frameworks to accelerate ramp time and improve productivity. Additionally, you will optimize sales processes, compensation structures, and territory design while partnering closely with Marketing, Underwriting, Product, and Finance to ensure cross-functional alignment. Beyond operational responsibilities, you will lead key strategic initiatives, manage organizational change, and develop a high-performing Revenue Operations team focused on scalability, operational rigor, and continuous improvement. This is a full-time employment opportunity working in our Boca Raton, FL; Charlotte, NC; or Great Neck, NY office locations. What You'll Do: Systems & Infrastructure: Own and optimize the revenue tech stack (HubSpot, Gong, Allego, DialPad, Tableau) and end-to-end sales processes; ensure integration, data quality, and workflow efficiency; evaluate new technologies. Forecasting & Analytics: Lead forecasting, pipeline reviews, and executive reporting; analyze sales performance and trends to provide actionable insights. Sales Enablement & Performance: Design and scale onboarding, training, playbooks, and coaching; build certification and career progression frameworks; measure impact on ramp time, productivity, and retention. Process Optimization & Operational Excellence: Improve conversion rates, sales velocity, and cycle times; refine compensation, quotas, and territory structures; drive cross-functional alignment. Program & Project Management: Lead strategic initiatives and projects; manage change, stakeholders, and outcomes with clear planning and metrics. Team Leadership & Development: Build and develop a high-performing Revenue Operations team; foster operational rigor, continuous improvement, and scalable processes. Requirements Bachelor's degree in Business, Finance, Marketing, or related field; MBA preferred 8-15+ years in revenue operations, sales operations, or related roles Proven success in designing and optimizing end-to-end revenue processes Expertise with CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Gong, Allego) Strong analytics and reporting skills (Tableau, Power BI, or similar) Experience in revenue forecasting, pipeline management, and KPI development Demonstrated leadership of cross-functional teams and change management initiatives Excellent communication, interpersonal, and strategic thinking skills Ability to drive CRM adoption, maintain data integrity, and implement operational improvements Benefits Why LendingOne: Competitive base salary and incentive structure Full medical, dental, and vision benefits Company-matching 401(k) plan Paid time off and 10 company-paid holidays Work-from-home Fridays Career development, training, and internal promotion opportunities Team-building events, company lunches, and swag Collaborative, inclusive, and fun workplace culture LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.

Job Description At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $6 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running! As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing. Our mission is powered by our values: Speed & Ease - We simplify lending so clients can move fast and seize opportunities. Solutions Driven - We solve problems, not just process paperwork. Loyal Partners - We build trust, not just transactions. Authentic Experience - We stay real, reliable, and respectful-always. We're a fully funded, full-service lending partner-and we're growing fast. The Opportunity: As VP of Revenue Operations, you will lead strategy, systems, analytics, enablement, and operational excellence across the revenue organization. You will own and optimize the full revenue tech stack (HubSpot, Gong, Allego, DialPad, Tableau), ensuring seamless, data-driven processes from lead to close to expansion. You will drive forecasting accuracy, build executive-level reporting, and translate complex data into actionable insights to inform strategic decision-making. As VP of Revenue Operations, you will also oversee sales onboarding, training programs, playbooks, and performance frameworks to accelerate ramp time and improve productivity. Additionally, you will optimize sales processes, compensation structures, and territory design while partnering closely with Marketing, Underwriting, Product, and Finance to ensure cross-functional alignment. Beyond operational responsibilities, you will lead key strategic initiatives, manage organizational change, and develop a high-performing Revenue Operations team focused on scalability, operational rigor, and continuous improvement. This is a full-time employment opportunity working in our Boca Raton, FL; Charlotte, NC; or Great Neck, NY office locations. What You'll Do: Systems & Infrastructure: Own and optimize the revenue tech stack (HubSpot, Gong, Allego, DialPad, Tableau) and end-to-end sales processes; ensure integration, data quality, and workflow efficiency; evaluate new technologies. Forecasting & Analytics: Lead forecasting, pipeline reviews, and executive reporting; analyze sales performance and trends to provide actionable insights. Sales Enablement & Performance: Design and scale onboarding, training, playbooks, and coaching; build certification and career progression frameworks; measure impact on ramp time, productivity, and retention. Process Optimization & Operational Excellence: Improve conversion rates, sales velocity, and cycle times; refine compensation, quotas, and territory structures; drive cross-functional alignment. Program & Project Management: Lead strategic initiatives and projects; manage change, stakeholders, and outcomes with clear planning and metrics. Team Leadership & Development: Build and develop a high-performing Revenue Operations team; foster operational rigor, continuous improvement, and scalable processes. Requirements Bachelor's degree in Business, Finance, Marketing, or related field; MBA preferred 8-15+ years in revenue operations, sales operations, or related roles Proven success in designing and optimizing end-to-end revenue processes Expertise with CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Gong, Allego) Strong analytics and reporting skills (Tableau, Power BI, or similar) Experience in revenue forecasting, pipeline management, and KPI development Demonstrated leadership of cross-functional teams and change management initiatives Excellent communication, interpersonal, and strategic thinking skills Ability to drive CRM adoption, maintain data integrity, and implement operational improvements Benefits Why LendingOne: Competitive base salary and incentive structure Full medical, dental, and vision benefits Company-matching 401(k) plan Paid time off and 10 company-paid holidays Work-from-home Fridays Career development, training, and internal promotion opportunities Team-building events, company lunches, and swag Collaborative, inclusive, and fun workplace culture LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.

Job Classification: Corporate - Risk A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do As VP, Operational Risk and Resilience you will be part of the PGIM O&I Risk & Enablement team, where you will provide oversight of Operational risk and Business Resiliency programs for PGIM, domestically and internationally. In this role you will be responsible for driving initiatives to reduce risk, monitor critical business services, improve resiliency, and adhere to local regulatory expectations. You will ensure that effective recovery plans are in place and in compliance with the firm's overall resiliency strategies for effective continuity of operations in crisis events, to reduce resiliency risk and validate recovery strategies. In this capacity you will work closely with the Risk and Enablement team leadership to set strategic direction, design, challenge, and implement business continuity plans for functions and people businesses across the PGIM. This position is based in Newark, NJ. Our organization follows a hybrid work structure where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration. What you can expect * Drive efforts around education, awareness, and adoption of the Business Resiliency Risk program within PGIM by engaging with affiliates in risk awareness, tracking, resilience decisions and planning. * Influence firmwide team in building frameworks that improve overall risk / resilience management. Maintain strong relationships across all affiliates to facilitate robust planning, solutions, and controls. * Ensure good engagement in threat awareness, exercises, testing, assurance, and other awareness, and contributing to projects designed to introduce/improve processes and tools to enhance the firm's risk management and recovery capabilities. * Partner with Resilience teams across Prudential and other PGIM affiliates. * Perform annual BCP tests on internal and industry drills to exercises and maintain test documentation in accordance with regulatory requirements. * Partner with Operational Risk, Internal Audit, Third Party Risk Management, and other Risk Partners to ensure regulatory requirements are being met and comply with the firm's resiliency strategy. * Act as a trusted advisor to business divisions for business resilience, providing appropriate guidance, business simulations and training on tools and risk mitigation strategies. * Independently develop appropriate reporting and communication * Resolve complex issues and influence business outcomes through collaboration with other business groups and central functions. * Maintain relationships and acts as a trusted advisor to senior business management. * Maintains strong industry perspective with awareness of evolving risks and practices. * Leads a small staff dedicated to the business. What you will bring * Bachelor's degree required. * Minimum of 10-15 years of risk management Industry experience. * Deep knowledge of risk management, business continuity management, and operational resilience principles and practices, as well as exceptional organizational and communication skills * The ideal candidate will be a natural leader with the ability to effectively manage multiple stakeholders, prioritize objectives, and drive significant change in a fast-paced, constantly evolving environment. * Strategic thought leader with proven ability to manage ambiguity and propose workable solutions to challenging problems. * Independent thinker, able to think across silos. * Superior communication skills that project credibility and reliability * Excellent analytical and problem-solving skills. * Willingness to learn and ability to learn new skills and knowledge on an ongoing basis through self-initiative and tackling challenges. What will set you apart? * Prior working experience in financial services industry, trading and/or asset management is preferred. * The ideal candidate will be a natural leader with the ability to effectively manage multiple stakeholders, prioritize objectives, and drive significant change in a fast-paced, constantly evolving environment. * We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role. Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $200,000 to $230,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. About PGIM Operations and Innovation Group (O&I) PGIM Operations and Innovation drives digital transformation, modern data analytics, and operational excellence across PGIM in partnership with our business and corporate functions. We are aligned into seven verticals to drive innovative solutions and deliver operational services that contribute to PGIM being a world-class investment manager. Our workstreams operate in a collaborative, agile manner and foster a strong community focused on most relevant emerging technologies and best-in-class solutions. About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.2 trillion in assets under management as of 30th December,2022. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. #LI-HYBRID What we offer you: * Market competitive base salaries, with a yearly bonus potential at every level. * Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. * 401(k) plan with company match (up to 4%). * Company-funded pension plan. * Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. * Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. * Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. * Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: Remote Role! Based in Kansas with Travel Required All About the Role: The District Manager is responsible for driving profitable sales growth with major retail partners by developing strategic plans, managing product mix, and ensuring budget alignment. This role requires strong relationship-building skills, analytical thinking, and the ability to collaborate across internal teams and customer stakeholders to deliver exceptional results. Success depends on clear communication, problem-solving, and a proactive approach to managing sales performance and operational excellence. Key Responsibilities: Develop and execute sales strategies to achieve topline growth and profitability Collaborate with retail partners and internal teams to expand product assortment and support new product introductions (NPI) Analyze trends and performance metrics to create actionable plans that maximize sales and margin Coordinate training initiatives for retail sales teams to strengthen brand advocacy Partner with merchandising and marketing teams to develop promotional plans and improve key customer metrics Monitor open orders and backlogs to ensure timely fulfillment and customer satisfaction Prepare and deliver persuasive presentations and reporting for internal and external stakeholders Minimum Qualifications High school or GED 3 years of experience in sales, account management, or business Strong merchandising and consultative selling skills with a proven ability to close deals in B2B environments Ability to travel within assigned territory Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of Q3 2025, the firm managed approximately $13.5 trillion in assets on behalf of investors worldwide! Team Overview & Job Purpose: Asset Operations includes dedicated professionals critical to the investment process. They ensure the accuracy of BlackRock position data used in asset management, analytics, compliance, and regulatory processes. Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. The team delivers information services and solutions to support all BlackRock and BlackRock Solutions businesses. The duties involve actively overseeing risk and exposure for BlackRock by verifying that the investment book of record matches external prime record holders every day. This position requires knowledge of the reconciliation mechanics, managing exceptions, resolving problems, encouraging improvements in execution, analyzing data, keeping documentation updated, supporting management in process leadership, and suggesting ways to improve efficiency and accuracy. The Vice President is a senior team member accountable for managing risk within the firm by supervising asset reconciliations along with exception management processes. We attest that BlackRock data matches custodians, prime brokers, and other primary record holders daily. You will advise the regional team, comprehend all reconciliation procedures, guarantee discrepancies are identified and addressed promptly, investigate and resolve underlying causes of problems. You will work closely with colleagues in the EMEA and APAC regions and partner with technology support to integrate improvements and suggest or lead operational changes and enhancements. Key Responsibilities: * All aspects of people management will be performed. This includes coaching and developing staff, leading and motivating them, and conducting goal-setting, 1-1s, mid-year, and year-end reviews. * Contribute to the Global Asset Reconciliation and wider Business Operations planning * Key contributor to the management team ensuring appropriate staffing model, depth charts and succession plans are assessed across the location * Review of location initiatives and working with other members of the leadership team to define the criticality and priority * Review position exceptions daily to ensure the team is appropriately raising and resolving. A solid understanding of Corporate Actions and Cash Reconciliation preferred. * Identifying, leading and mitigating operational risks and raising risk and service issues on a timely basis * Understanding and adherence to all regulatory requirements * Lead and empower team towards finding opportunities for process enhancements and other strategic operational enhancements that facilitates operational processes or mitigates operational risk * Accurately record metrics related to responsibilities to enable management to have a good view of team productivity and efficiency * Embrace change and participating/ leading efficiency and capacity-building initiatives, including automation/ standardization efforts, cost/benefit analysis and computing the resulting project value * Understand upstream processes impactful to the reconciliation and develop ability to correlate the effect of change * Build and maintain strong interactions with key internal & external partners including; leading & coordinating problem resolution * Embracing the BlackRock Principles and role modeling these behaviors to other team members. Experience: * Candidate should have at least 7 years of financial services experience. They should understand Financial Markets well, preferably in Investment Management, Fund Accounting, or Global Custody. Experience in custody reconciliation is preferred. * Minimum of 5 years of supervisory experience; in leading teams of professionals, staff development, coaching and performance assessments * Proficiency in Microsoft Office products (with an emphasis on Excel) or other programming languages and an interest in learning new applications * Strong, effective analytical and problem-solving skills * Data Analytics abilities preferred inclusive of coding (VBA, SQL, PYTHON) and/or understanding of data science methods & implementation * Organized approach with diligent follow-up on open issues and identify appropriate action to be take * Excellent communication skills to efficiently articulate solutions to internal and external partners * Ability to multi-task and balance requests without losing sight of overall objectives and timescales. * Demonstration of strategic & tactical delivery in previous role(s) which enhanced the efficiency, risk management and control oversight of team * Exceptional decision-making skills and ability to communicate optimally with senior management * Collaborate and build strong relationships with colleagues and external contacts. * Ability to work in a fast paced, rapid changing, deadline driven environment * Strong initiative to follow up on outstanding issues - identify what needs to be done and take action and see through to resolution For Wilmington, DE Only the salary range for this position is USD$117,500.00 - USD$173,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

With over 25 years of experience, JMAC Lending has established itself as a leader in the industry. We pride ourselves on our innovative products, outstanding service, and unwavering commitment to supporting our partners in growing their businesses. Our culture revolves around surpassing conventional market options, positioning us as the preferred lender for our clients. Our team boasts impressive credentials and participates in ongoing education to blend knowledge with experience seamlessly. Built on a foundation of the highest ethical standards, our company excels in delivering competitive product pricing for wholesale and correspondent lending to our valued clients. The Opportunity: The Mortgage Correspondent Channel Operations Manager plays a pivotal role in enhancing and streamlining all operational functions within the correspondent lending arena. This position guarantees that our correspondent partners, internal teams, and various business units work seamlessly together, adhere to regulatory standards, and provide an outstanding experience from loan purchase to post-closing. Acting as the key link between correspondent clients and all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-as well as corporate leadership, the manager is dedicated to fostering operational excellence and driving profitability. This is a Full-Time/Remote opportunity offering competitive pay ranging from $100,000 to $150,000 annually plus bonus. Operational Oversight Supervise the daily operations of our correspondent lending channel, which includes loan delivery, purchasing, funding, and post-closing activities. Drive innovation and enhancement of operational workflows to elevate efficiency, accuracy, and turnaround times. Maintain vigilant oversight of the loan pipeline and purchasing timelines to ensure we consistently meet our service-level agreements (SLAs). Correspondent Partner Management Serve as the main operational liaison for correspondent lenders, addressing escalations, resolving challenges, and fostering robust business relationships. Facilitate the onboarding of new correspondent partners, ensuring thorough setup, training, and compliance alignment. Ensure transparent and proactive communication with all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-to promote synchronization, timely issue resolution, and efficient loan processing. Evaluate partner performance, monitor delivery quality, and ensure adherence to investor guidelines. Process Improvement & Compliance Collaborate with the compliance and quality control teams to guarantee compliance with agency, investor, and regulatory standards. Identify operational bottlenecks, implement technological solutions, and propose policy enhancements to optimize processes. Perform regular reviews and audits to maintain data integrity and reduce purchase suspense conditions. Cross-Functional Collaboration Collaborate with all relevant operational and business units to ensure alignment with credit policies, product offerings, and service standards. Work with IT and systems teams to enhance platform functionality for correspondent users. Team Leadership Lead and mentor the operations team supporting the correspondent channel, offering training, guidance, and feedback on performance. Set clear performance metrics, monitor outcomes, and ensure accountability throughout the team. Requirements At least 5 to 7 years of experience in mortgage banking operations, including a minimum of 3 years focusing on correspondent lending or investor relations. Deep understanding of agency guidelines (including Fannie Mae, Freddie Mac, FHA, VA, and USDA) along with correspondent lending requirements. Demonstrated expertise in loan purchasing, delivery, and post-closing procedures. Outstanding organizational, analytical, and problem-solving abilities. Skilled in utilizing mortgage LOS platforms and secondary delivery systems. Exceptional communication skills with a strong aptitude for relationship management. Benefits Perks with JMAC Lending: Comprehensive Health Care Plan, offering Medical, Dental & Vision coverage Life Insurance coverage, including Basic, Voluntary & AD&D options Generous Paid Time Off, including Vacation & Holidays Retirement Plan with a 401k contribution Short Term & Long-Term Disability coverage Family Leave options for a healthy work-life balance Access to Wellness Resources to promote your wellbeing JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Join a team valuing innovation, work with cutting-edge tech in payroll, and collaborate with experts to enhance processes. As a Payroll Tax Operations, Vice President within our team, you will oversee all aspects of payroll tax compliance, reporting, and process improvement for our US employee base. You will lead a team of payroll tax professionals, partner with internal and external stakeholders, and ensure adherence to federal, state, and local regulations. Job responsibilities Lead and manage the US payroll tax operations team, fostering a culture of excellence and accountability. Oversee all payroll tax compliance activities, including filings, payments, and reconciliations at federal, state, and local levels. Develop and implement payroll tax policies, procedures, and controls to ensure regulatory compliance and operational efficiency. Collaborate with HR, Finance, Legal, and external vendors to resolve complex payroll tax issues. Monitor legislative and regulatory changes affecting payroll tax and implement necessary process updates. Drive process improvements and automation initiatives to enhance accuracy and efficiency. Respond to payroll tax audits and inquiries from regulatory agencies. Prepare and present payroll tax reports and metrics to senior leadership. Ensure accurate year-end processing, including W-2 and other tax statement issuance. Manage relationships with third-party payroll providers and tax agencies. Support M&A activities and business expansions from a payroll tax perspective. Required qualifications, capabilities, and skills Possess a bachelor's degree in Accounting, Finance, Business, or related field. Demonstrate 10+ years of experience in US payroll tax operations within a large, complex organization. Exhibit deep knowledge of federal, state, and local payroll tax regulations and compliance requirements. Lead teams with a track record of developing talent and driving high performance. Utilize advanced analytical and problem-solving skills. Communicate effectively with stakeholders at all levels. Manage multiple priorities in a fast-paced environment. Apply strong project management and organizational skills. Maintain high attention to detail and accuracy. Handle confidential information with integrity. Demonstrate proficiency with payroll systems and Microsoft Office Suite. Preferred qualifications, capabilities, and skills CPA or similar certification. Possess experience with Oracle HCM and ADP platforms. Demonstrate experience in process automation and payroll tax technology solutions. Exhibit prior experience in financial services or a highly regulated industry. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210690818 JobSchedule: Full time JobShift: : Join a team valuing innovation, work with cutting-edge tech in payroll, and collaborate with experts to enhance processes. As a Payroll Tax Operations, Vice President within our team, you will oversee all aspects of payroll tax compliance, reporting, and process improvement for our US employee base. You will lead a team of payroll tax professionals, partner with internal and external stakeholders, and ensure adherence to federal, state, and local regulations. Job responsibilities * Lead and manage the US payroll tax operations team, fostering a culture of excellence and accountability. * Oversee all payroll tax compliance activities, including filings, payments, and reconciliations at federal, state, and local levels. * Develop and implement payroll tax policies, procedures, and controls to ensure regulatory compliance and operational efficiency. * Collaborate with HR, Finance, Legal, and external vendors to resolve complex payroll tax issues. * Monitor legislative and regulatory changes affecting payroll tax and implement necessary process updates. * Drive process improvements and automation initiatives to enhance accuracy and efficiency. * Respond to payroll tax audits and inquiries from regulatory agencies. * Prepare and present payroll tax reports and metrics to senior leadership. * Ensure accurate year-end processing, including W-2 and other tax statement issuance. * Manage relationships with third-party payroll providers and tax agencies. * Support M&A activities and business expansions from a payroll tax perspective. Required qualifications, capabilities, and skills * Possess a bachelor's degree in Accounting, Finance, Business, or related field. * Demonstrate 10+ years of experience in US payroll tax operations within a large, complex organization. * Exhibit deep knowledge of federal, state, and local payroll tax regulations and compliance requirements. * Lead teams with a track record of developing talent and driving high performance. * Utilize advanced analytical and problem-solving skills. * Communicate effectively with stakeholders at all levels. * Manage multiple priorities in a fast-paced environment. * Apply strong project management and organizational skills. * Maintain high attention to detail and accuracy. * Handle confidential information with integrity. * Demonstrate proficiency with payroll systems and Microsoft Office Suite. Preferred qualifications, capabilities, and skills * CPA or similar certification. * Possess experience with Oracle HCM and ADP platforms. * Demonstrate experience in process automation and payroll tax technology solutions. * Exhibit prior experience in financial services or a highly regulated industry.

Join a team valuing innovation, work with cutting-edge tech in payroll, and collaborate with experts to enhance processes. As a Payroll Tax Operations, Vice President within our team, you will oversee all aspects of payroll tax compliance, reporting, and process improvement for our US employee base. You will lead a team of payroll tax professionals, partner with internal and external stakeholders, and ensure adherence to federal, state, and local regulations. **Job responsibilities** + Lead and manage the US payroll tax operations team, fostering a culture of excellence and accountability. + Oversee all payroll tax compliance activities, including filings, payments, and reconciliations at federal, state, and local levels. + Develop and implement payroll tax policies, procedures, and controls to ensure regulatory compliance and operational efficiency. + Collaborate with HR, Finance, Legal, and external vendors to resolve complex payroll tax issues. + Monitor legislative and regulatory changes affecting payroll tax and implement necessary process updates. + Drive process improvements and automation initiatives to enhance accuracy and efficiency. + Respond to payroll tax audits and inquiries from regulatory agencies. + Prepare and present payroll tax reports and metrics to senior leadership. + Ensure accurate year-end processing, including W-2 and other tax statement issuance. + Manage relationships with third-party payroll providers and tax agencies. + Support M&A activities and business expansions from a payroll tax perspective. **Required qualifications, capabilities, and skills** + Possess a bachelor's degree in Accounting, Finance, Business, or related field. + Demonstrate 10+ years of experience in US payroll tax operations within a large, complex organization. + Exhibit deep knowledge of federal, state, and local payroll tax regulations and compliance requirements. + Lead teams with a track record of developing talent and driving high performance. + Utilize advanced analytical and problem-solving skills. + Communicate effectively with stakeholders at all levels. + Manage multiple priorities in a fast-paced environment. + Apply strong project management and organizational skills. + Maintain high attention to detail and accuracy. + Handle confidential information with integrity. + Demonstrate proficiency with payroll systems and Microsoft Office Suite. **Preferred qualifications, capabilities, and skills** + CPA or similar certification. + Possess experience with Oracle HCM and ADP platforms. + Demonstrate experience in process automation and payroll tax technology solutions. + Exhibit prior experience in financial services or a highly regulated industry. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Job Classification: Corporate - Risk A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do The Operational Resilience team enables the firm to (i.) identify and anticipate threats to business operations from conventional (natural disaster, fire, etc.) and non-conventional (state sponsored cyber attacks) sources, and (ii.) adequately respond to disruptive events to minimize impact on the delivery of critical operations by mobilizing specialized resources from the Business Resilience, IT, Cyber, Global Security, etc.) Operational Resilience is the ability to prevent, respond & adapt to, recover and document operational disruptions. It focuses on the ability of business services to clients / consumers, other market participants and the wider financial system in the event of operational disruption, which is assumed to be inevitable. The PGIM Operational Resilience function is focused on the ability to deliver Critical Business Services and continue to serve the needs of customers throughout complex and large-scale disruptions. The Operational Resilience Director is responsible for driving the development, implementation, and maintenance of PGIM's Operational Resilience framework to ensure operational readiness and response to business disruption events. In this role, you will assist in the development of resilience strategies, policies, and framework specific to PGIM that reflect changes to the environment and business operations. You will deliver business analytics and report, monitor, and analyze key risk and control indicators. The Operational Resilience Director is a key contributor to the resilience program and will assist in defining and delivering PGIM Operational Resilience program inclusive of regulatory obligations such as the EU's Digital Operational Resilience Act (DORA). You will be a trusted liaison to the Information Security Office, Global Technology & Third Party Risk Management function and will work closely with both Business Heads and Risk Officers from PGIM's asset management affiliates. In this capacity you will work closely with the Risk and Enablement team leadership to set strategic direction, design, challenge, and implement the Resilience program across the PGIM. This position is based in one of our offices in Newark, NJ or Tampa, FL , following a hybrid schedule (3 days in office). Our organization follows a hybrid work structure where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration. What you can expect Liaise with the Resilience Team functions (Business Resilience, Cyber Resilience, Third Party Resilience, IT Resilience) to aggregate the risk profile for PGIM functions across the Operational Resilience Core Competencies. Advise and coordinate regulatory compliance for jurisdictional obligations such as DORA. Facilitate Testing / Exercising efforts (scenario design and test execution) in conjunction with the Operational Resilience testing methodology. Issue capture and remediation following testing efforts or real world events. Data capture, mapping and aggregation across Critical Business Services that align enabling resources (systems, data, etc.) that support the delivery of these services. Partner with embedded Business Resilience, Information Security, Technology and Third Party Risk Management leads in businesses and functions to ensure operational risks are appropriately identified, assessed, and mitigated. Provide an independent assessment of business exposure resulting from risks and control gaps to assist the business in understanding, managing, and mitigating the right risks in line with business strategy and risk tolerances. Use data and expert judgement to inform the program framework. Ensure appropriate monitoring is in place to identify early warning signal sand drive proactive corrective actions. Provide objective reporting on resilience topics (e.g. - committees, regulators). Develop a comprehensive PGIM level view of risks and impacts across businesses and functions, globally. Provide second line subject matter expert review and challenge (e.g., risk assessments, testing) where appropriate, including evaluation of risk prioritization to ensure a clear and collective view of top resilience risks. Analyze risk events and control gaps to ensure thematic trends are addressed to prevent recurrence and limit impact to the businesses. Identify emerging and thematic resilience risk exposures and ensure they are appropriately assessed and actioned. Maintain relationships and acts as a trusted advisor to business management. Maintains strong industry perspective with awareness of evolving risks and practices. Identify, assess & mitigate resilience related risk as well as providing centrally coordinated governance and oversight for vendor related risk. In partnership with our Legal and Risk colleagues, providing oversight for compliance with related resilience goods/services laws, regulations, and corporate policies, mitigating risks and fostering a culture of integrity. Standardize, streamline and automate related activities to deliver greater speed, agility and collaboration. Substantially reducing manual efforts, lengthy approvals processes and associated administrative costs. What you will bring This position requires keen external focus, subject matter expertise, and avid learning given the rapid pace of resilience strategies globally. Resourcefulness, good judgement, persistence, the ability to influence others and strong executive presence are some of the qualities of a successful candidate. Candidates should have experience working with a diverse set of stakeholders across large, complex, global organizations. Bachelor's degree in Business Administration, Operational Resilience, Cybersecurity, Finance, Economics, or related field; advanced degree preferred. Minimum of 10 years of relevant risk management Industry experience, financial services/insurance/investment management and/or experience in other highly regulated industries. Experience with Crisis Management, producing artifacts to better prepare for crisis scenarios, testing & exercising to evidence crisis management capabilities and conducting postmortem activities (lessons learned and issue remediation). Experience in the core competencies across the 4 Pillars of Operational Resilience (1.) Business Resilience, (2.) Technology Resilience, (3.) Third Party Resilience, and (4.) Cyber Resilience. Exposure to key program components across required Operational Resilience workstreams, including, without limitation: Governance, Scenario Development / Testing, Crisis Management, Education & Awareness. Self-motivated and trusted to play a key role in the delivery of the team's objectives. Works with a sense of urgency, ensuring they and others on which they are dependent, effectively prioritize and complete their work within deadlines and to appropriate standards. Takes responsibility for own actions and results. Listens to and visibly acts upon feedback and is prepared to provide feedback to others to ensure delivery of high-quality results. Must be highly collaborative, open-minded, and able to work with and influence others without having direct authority. Experience and desire to lead small teams as a player/coach. Comfortable with ambiguity, self-directed, and an agent and advocate for change. Excellent analytical and problem-solving skills. Possesses high level verbal and written communication and presentation skills. Ability to prioritize competing objectives, while maintaining attention to detail. Willingness to learn and ability to learn new skills and knowledge on an ongoing basis through self-initiative and tackling challenges. What will set you apart? Prior working experience in financial services industry, trading and/or asset management is preferred. The ideal candidate will be a natural leader with the ability to effectively manage multiple stakeholders, prioritize objectives, and drive significant change in a fast-paced, constantly evolving environment. *We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role. Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $140,000 to $175,000 Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. What we offer you: Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.

Job Description At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $6 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running! As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing. Our mission is powered by our values: Speed & Ease - We simplify lending so clients can move fast and seize opportunities. Solutions Driven - We solve problems, not just process paperwork. Loyal Partners - We build trust, not just transactions. Authentic Experience - We stay real, reliable, and respectful-always. We're a fully funded, full-service lending partner-and we're growing fast. The Opportunity: As VP of Revenue Operations, you will lead strategy, systems, analytics, enablement, and operational excellence across the revenue organization. You will own and optimize the full revenue tech stack (HubSpot, Gong, Allego, DialPad, Tableau), ensuring seamless, data-driven processes from lead to close to expansion. You will drive forecasting accuracy, build executive-level reporting, and translate complex data into actionable insights to inform strategic decision-making. As VP of Revenue Operations, you will also oversee sales onboarding, training programs, playbooks, and performance frameworks to accelerate ramp time and improve productivity. Additionally, you will optimize sales processes, compensation structures, and territory design while partnering closely with Marketing, Underwriting, Product, and Finance to ensure cross-functional alignment. Beyond operational responsibilities, you will lead key strategic initiatives, manage organizational change, and develop a high-performing Revenue Operations team focused on scalability, operational rigor, and continuous improvement. This is a full-time employment opportunity working in our Boca Raton, FL; Charlotte, NC; or Great Neck, NY office locations. What You'll Do: Systems & Infrastructure: Own and optimize the revenue tech stack (HubSpot, Gong, Allego, DialPad, Tableau) and end-to-end sales processes; ensure integration, data quality, and workflow efficiency; evaluate new technologies. Forecasting & Analytics: Lead forecasting, pipeline reviews, and executive reporting; analyze sales performance and trends to provide actionable insights. Sales Enablement & Performance: Design and scale onboarding, training, playbooks, and coaching; build certification and career progression frameworks; measure impact on ramp time, productivity, and retention. Process Optimization & Operational Excellence: Improve conversion rates, sales velocity, and cycle times; refine compensation, quotas, and territory structures; drive cross-functional alignment. Program & Project Management: Lead strategic initiatives and projects; manage change, stakeholders, and outcomes with clear planning and metrics. Team Leadership & Development: Build and develop a high-performing Revenue Operations team; foster operational rigor, continuous improvement, and scalable processes. Requirements Bachelor's degree in Business, Finance, Marketing, or related field; MBA preferred 8-15+ years in revenue operations, sales operations, or related roles Proven success in designing and optimizing end-to-end revenue processes Expertise with CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Gong, Allego) Strong analytics and reporting skills (Tableau, Power BI, or similar) Experience in revenue forecasting, pipeline management, and KPI development Demonstrated leadership of cross-functional teams and change management initiatives Excellent communication, interpersonal, and strategic thinking skills Ability to drive CRM adoption, maintain data integrity, and implement operational improvements Benefits Why LendingOne: Competitive base salary and incentive structure Full medical, dental, and vision benefits Company-matching 401(k) plan Paid time off and 10 company-paid holidays Work-from-home Fridays Career development, training, and internal promotion opportunities Team-building events, company lunches, and swag Collaborative, inclusive, and fun workplace culture LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.

will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services. How you'll make an impact * Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations. * Work closely with customers on reporting, stewardship calls, and in the case of escalations. * Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision. * Drive continuous refinement and improvement of detection and response and incident response processes. * Oversee the security of Client systems via Advanced Fusion Center (AFC) service. * Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment. * Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general. * Direct and drive process and documentation improvement. * Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. * Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing. * Perform staff performance appraisals. * Ensure timely reporting of security control gaps and vulnerabilities to the customer. * Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff. * Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques. * Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks. * Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience. * Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables. * Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities. * Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation. * Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations. Qualifications for success: * 12+ years professional IT and Information Security experience * 5+ years leading technical Threat Detection and Response teams * 5+ years professional experience in cyber operations centers * 3+ years professional experience in managed services * One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications * Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required. * Sharp analytical abilities and the ability to make sound decisions quickly are required. * Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc. * Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP. * Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions * Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions * Understanding of Security Orchestration, Automation, and Response concepts. * Experience working with ticketing and knowledge management systems such as Service Now. * Experience with ITIL concepts and practices. * Experience with security analytics platforms such as Kibana. * Experience with reporting platforms such as DOMO and PowerBI #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services. How you'll make an impact * Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations. * Work closely with customers on reporting, stewardship calls, and in the case of escalations. * Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision. * Drive continuous refinement and improvement of detection and response and incident response processes. * Oversee the security of Client systems via Advanced Fusion Center (AFC) service. * Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment. * Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general. * Direct and drive process and documentation improvement. * Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. * Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing. * Perform staff performance appraisals. * Ensure timely reporting of security control gaps and vulnerabilities to the customer. * Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff. * Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques. * Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks. * Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience. * Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables. * Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities. * Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation. * Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations. Qualifications for success: * 12+ years professional IT and Information Security experience * 5+ years leading technical Threat Detection and Response teams * 5+ years professional experience in cyber operations centers * 3+ years professional experience in managed services * One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications * Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required. * Sharp analytical abilities and the ability to make sound decisions quickly are required. * Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc. * Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP. * Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions * Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions * Understanding of Security Orchestration, Automation, and Response concepts. * Experience working with ticketing and knowledge management systems such as Service Now. * Experience with ITIL concepts and practices. * Experience with security analytics platforms such as Kibana. * Experience with reporting platforms such as DOMO and PowerBI #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Responsibilities** + Collaborate with others in the organization to ensure successful implementation of chosen problem solutions. + Analyze information obtained from management to conceptualize and define operational problems. + Prepare management reports defining and evaluating problems and recommending solutions. + Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources. + Track all client visits/meetings and ensure all client successes are logged for weekly reporting. + Drive proactive client communications through regular meetings, broker reviews, and calls. + Track and drive resolution (both strategic and tactical where necessary) of client requests. + Work with clients to educate on the firm's self-service tools and industry solutions. + Analyze effort and support across teams by individual client. + Coordinate and chair internal stakeholder meetings around client updates. + Analyze complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering. + Review and assess trade allocations, collateral movements and reconciliation of positions to facilitate workflow. + Improve clients' processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows. + Test implemented SAP solutions, including unit testing, integration testing and user acceptance test. + Work with GMI books and records platform and testing new functionality. + Remote work may be permitted within a commutable distance from the worksite. **Required Skills & Experience** + Bachelor's degree or equivalent in Operations Research, Mathematics, Economics, Finance, or related: and + 5 years of progressively responsible experience in the job offered or a related Quantitative occupation. + Must include 5 years of experience in each of the following: + Analyzing complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering; + Reviewing and assessing trade allocations, collateral movements and reconciliation of positions to facilitate workflow; + Improving clients' processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows; and, + Working with books and records platform and testing new functionality. + In the alternative, the employer will accept a Master's degree and 3 years of experience. If interested apply online at ***************************** or email your resume to ***************** and reference the job title of the role and requisition number. **EMPLOYER:** BofA Securities, Inc. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Responsibilities * Collaborate with others in the organization to ensure successful implementation of chosen problem solutions. * Analyze information obtained from management to conceptualize and define operational problems. * Prepare management reports defining and evaluating problems and recommending solutions. * Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources. * Track all client visits/meetings and ensure all client successes are logged for weekly reporting. * Drive proactive client communications through regular meetings, broker reviews, and calls. * Track and drive resolution (both strategic and tactical where necessary) of client requests. * Work with clients to educate on the firm's self-service tools and industry solutions. * Analyze effort and support across teams by individual client. * Coordinate and chair internal stakeholder meetings around client updates. * Analyze complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering. * Review and assess trade allocations, collateral movements and reconciliation of positions to facilitate workflow. * Improve clients' processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows. * Test implemented SAP solutions, including unit testing, integration testing and user acceptance test. * Work with GMI books and records platform and testing new functionality. * Remote work may be permitted within a commutable distance from the worksite. Required Skills & Experience * Bachelor's degree or equivalent in Operations Research, Mathematics, Economics, Finance, or related: and * 5 years of progressively responsible experience in the job offered or a related Quantitative occupation. * Must include 5 years of experience in each of the following: * Analyzing complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering; * Reviewing and assessing trade allocations, collateral movements and reconciliation of positions to facilitate workflow; * Improving clients' processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows; and, * Working with books and records platform and testing new functionality. * In the alternative, the employer will accept a Master's degree and 3 years of experience. If interested apply online at ***************************** or email your resume to ***************** and reference the job title of the role and requisition number. EMPLOYER: BofA Securities, Inc. Shift: 1st shift (United States of America) Hours Per Week: 40

Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team. As a Security Operations Vice President in our global team of technologists and innovators, you will significantly impact our company, clients, and business partners worldwide. You'll guide a highly motivated team in analyzing, designing, developing, and delivering solutions to counter adversaries and enhance our operations. Your contributions will help identify internal threat indicators and prevent sensitive data loss using world-class tools and technology. Job responsibilities - Guide a highly motivated team motivated team in designing, configuring, and implementing Data Protection and DLP policies using Microsoft Information Protection (Microsoft Purview), Broadcom (Symantec) DLP, and Palo Alto DLP, both on-premises and in the cloud, utilizing CASB and Cloud Proxy at the enterprise level. Leverage your scripting skills in Python, PowerShell, and JavaScript to automate tasks and workflows, and use your API working knowledge to integrate various DLP solutions with SIEM, CASB and UEBA tools. Provide technical expertise to manage, configure, and optimize Palo Alto DLP, CASB, and Cloud Proxy solutions, Broadcom (Symantec) DLP, and Microsoft 365 Security Solutions while producing reports on program status and progress for senior management. Lead incident response, conduct risk reviews, assess policies, and identify new threat vectors, driving the development of new data identifiers, data governance policies, and standards to ensure compliance and data integrity. Use strong communication skills to present findings and solutions related to existing and emerging threats in the data loss prevention/internal threat arena to senior leaders and stakeholders. Collaborate with stakeholders and businesses to provide guidance on best practices, define data management requirements, and establish effective controls, practices, and procedures, delivering cost-effective strategic solutions that prioritize our clients. Assist in training and retaining talent and identify growth opportunities for junior team members for talent development. Required qualifications, capabilities, and skills - 7 or more years of cybersecurity operations or SOC related experience with 2 years as a technical lead with strong project management skills. Deep understanding of cybersecurity practices, Data Loss Prevention concepts, security incident triage, Insider Threat, and operations risk management processes, along with architectural requirements, engineering threats, vulnerabilities, and incident response methodologies. Proven experience in managing and configuring DLP and EDR solutions in large-scale enterprise environments, with expertise in Information Protection/Sensitivity Labels, Data Loss Prevention, Secure Browsers and Insider Risk/Threat Management. Proficient in scripting with PowerShell, Python, JavaScript and knowledgeable in regular expressions and APIs. Experience in developing and implementing new DLP or Insider Threat programs using tools like Palo Alto DLP, CASB, Microsoft Purview, Symantec DLP, Crowd Strike, Island Browser and Splunk or other SIEM tool. Excellent analytical and problem-solving skills, capable of translating complex technical concepts into practical solutions based on risk assessment and risk appetite. Preferred qualifications, capabilities and skills - Possess two or more of the following certifications - Microsoft Certified: Security, Compliance and Identity Fundamentals, Broadcom DLP Administrator, Palo Alto Networks Certified Network Security Administrator, Cybersecurity Architect Expert, Security Operations Analyst Associate, Azure Security Engineer, CISSP, Splunk Certified Power User Experience with Agile methodology and the ability to work with at least one of the common frameworks with knowledge of tools like Confluence, JIRA and ServiceNow. Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with a focus on recommendations for enhancements or remediation based on in-depth risk assessment. Good understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity and foundational knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing.

We're seeking someone to join our team as a Generative AI and Innovation Team in Wealth Management Operations to provide support across our Wealth Management Operations organization to centralized support for enhancement initiatives and process improvements. The position will liaison with various organizations and governing committees within Morgan Stanley to execute key programs in operations. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on… What you'll do in the role: The Professional Development GenAI Project Manager is a part of Wealth Management Operations and is responsible for project management across multiple GenAI concentrations. This includes managing opportunity identification, feasibility analysis and end to end project lifecycle through production deployment, including but not limited to: * Leading key initiatives related to increasing efficiencies and reducing operational risks. * Creating project plans that align to the enhancement vision, scope, and timelines. * Reviewing and understanding the program level strategy to ensure enhancements / requirements align with the overall vision. * Gathering requirements, prioritization, and known benefits from key stakeholders while becoming thoroughly educated in the process supported. * Running test plans, test execution, and communication risk or concerns to key stakeholder. * Anticipating risks that could impact the project and take action to avoid them. * Completing full life cycle analysis to determine change impacts, risks, and required controls to support each implementation. * Effectively communicating changes to the production support teams and aligning with training support teams. * Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving work environment. * Communicate with all people who have a vested interest in the project, including internal team members and external partners. * Conduct root cause analysis to identify project issues and implement solutions. * Facilitate meetings with project teams and stakeholders to drive progress. * Utilize tools such as Jira for project tracking and reporting. * Develop and implement business process models to optimize project workflows. * Implement change management strategies to ensure successful project adoption. What you'll bring to the role: * Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels * Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team * Ability to operate independently across the majority of day-to-day responsibilities * Culture carrier across Operations, embracing the Firm's core values and acting as a role model * Strong interpersonal skills and ability to communicate effectively both verbally and in writing. * Strong time management skills and ability to set own schedule without falling behind on tasks. * Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively. * Ability to take initiative and thrive in a collaborative, team environment. * Ability to handle highly confidential information with appropriate discretion. * Ability work in a matrixed organization; leveraging resources across the organization to complete deliverables. * At least 4 years' relevant experience would generally be expected to find the skills required for this role WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $88,000 and $129,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Who is Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you. Role Overview: The Director, Mortgage Operations steers operational excellence for all mortgage-related functions, leading a team of approximately 50 staff across processing, underwriting, closing and post-closing, quality control, and support. This role emphasizes continuous process optimization, strategic adoption of advanced technologies, and adaptive workforce development to achieve best-in-class service, safety, soundness, and financial performance. Reporting to the Chief Lending Officer, you will be accountable for process innovation, compliance and regulatory oversight, and proactive engagement with industry advancement. Key Responsibilities: Direct end-to-end mortgage operations, ensuring compliant, efficient, and quality-driven execution across all areas. Cultivate, develop, and retain high-performing teams through targeted coaching, mentoring, and upskilling; fostering a culture of adaptability, collaborating with internal and external stakeholders to unlock new opportunities. Lead initiatives to streamline workflows, minimize manual intervention, and maximize technology-enabled solutions (e.g., Encompass LOS, digital integration platforms). Maintain deep operational expertise in all mortgage products and services, keeping teams abreast of regulatory and industry changes. Actively monitor and enhance vendor and third-party relationships with rigorous performance benchmarking and alignment to organizational goals. Identify, evaluate, and implement emerging technologies and process enhancements that promote service excellence, risk reduction, and cost efficiency, always with a focus on safety and soundness. Guide project and change management for key organizational and departmental initiatives, ensuring deliverables support optimized turn times and cost ratios. Drive continuous process enhancements, workflow redesign ensuring regulatory compliance. Prepare, refine, and manage annual budgets, including revenue and expense planning, proactive variance reporting, and trend analysis for optimized resource utilization. Ensure accurate, timely reporting of production metrics, errors/exceptions, QC reviews, and compliance data. Lead preparation and response strategies for internal and external audits, applying corrective actions and preventive controls. Conduct ongoing vendor due diligence, manage risk assessments, and ensure policy compliance in partnership with enterprise risk and vendor management teams. Stay current on industry advancements, digital trends, and regulatory changes to proactively position the organization for sustained competitiveness. Launch and guide departmental initiatives in line with digital transformation goals (including, but not limited to, process standardization, automation, and next-gen functionality). Maintain timely and accurate generation of required disclosures and collection of fees, within tolerance and regulatory guidelines. Perform additional duties as required. Skills, Experience & Competencies: Bachelor's degree in Finance, Business Administration, or related discipline required. At least 10 years' mortgage/financial services experience, including no less than 5 years in a leadership capacity. Project management and leadership skills within the mortgage or financial services industry, coupled with a proven ability to adapt teams to evolving technology. Proven ability to streamline communication, improve decision-making, and enhance efficiency. Familiarity with GLIA and other digital client engagement platforms is a plus. Expertise in regulatory compliance (NCUA, Federal, Consumer, SAFE Act), industry guidelines, and audit requirements. Mastery of Microsoft Office; advanced proficiency with LOS (Encompass) and digital servicing platforms. Must meet SAFE Act requirements, including background checks and registration with NMLS. Environmental / Physical / Mental Requirements Stable internet connection with speeds high enough for video conferencing and screen sharing Smartphone with current iOS/Android OS Prolonged periods sitting at a workstation and working on a computer Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone Compliance/legal requirements Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.  Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. **PLEASE NOTE** We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico Quorum's opportunities are based in the US and US work authorization is required. We are not able to support current or future sponsorship. Salary Range: $160,000 - $170,000 per year. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance. Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO) #LI-Remote

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support III position at the Director level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Role Profile Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. We are seeking a Team Leader to help the lead and shape the service desk population through adhering to the firm's core values. The ideal candidate will be a visionary and leader for their team, motivating and coaching team members with the goal of providing world class customer service. What you'll do in the role: * Responsible for the oversight of the Service Desk Professionals servicing the Morgan Stanley population * Provide timely feedback, training, and coaching 70% of the time with a focus on driving incident restoration with a World Class Service experience * Responsible for interviewing and onboarding top talent * Conduct performance management in an effort to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates * Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements * Oversee outages, leverage tools when volumes are at peak and escalations occurring, which would include ServiceNow, Service Desk Knowledge, Remote Assistance among others, in an effort to resolve our internal population What you'll bring to the role: * 4+ years previous call-center experience or equivalent required in a technical or customer service field * Previous Service Desk Experience * Experience with Microsoft Office products, Windows 10, and general office computing tools required * Passion for providing feedback & coaching * Excellent written and oral communication skills * Excellent time management skills * Excellent Problem-Solving Skills * Experience with Microsoft Office Products, Windows 10, and general office computing tools WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $70,000 and $105,000 per [hour/year] at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).