Dispatcher jobs at JCSI

Top Job Located in Washington, PA Salary: $24-$29/hr Service Dispatcher - $24-$29/hr | Full-Time | Weekday/Weekend Schedule Schedule: Tuesday-Saturday or Monday-Friday Hours: 8:00 AM-6:00 PM (Mon-Fri) | 8:00 AM-4:00 PM (Sat) Pay: $24-$29 per hour (DOE) Job Type: Customer Service / Dispatch / Office Administration Job Summary McKean Plumbing & Heating is seeking a skilled and organized Service Dispatcher to join our team! In this role, you'll be the communication center of daily operations-answering calls, coordinating technicians, and scheduling service appointments. This position is ideal for someone who thrives in a fast-paced setting, communicates with ease, and enjoys problem-solving on the fly. Key Responsibilities Answer and route incoming calls while providing clear, professional communication Schedule and dispatch service calls efficiently throughout the day Track technician locations, job statuses, and resource needs Prioritize urgent calls and respond quickly to changing situations Support overlapping departmental needs as required Maintain accurate service logs, notes, and documentation Skills & Experience Required Strong verbal communication and active listening skills Ability to multitask and manage multiple service calls and technicians at once Quick decision-making and problem-solving abilities Comfortable working in a fast-paced environment Prior dispatch or customer service experience preferred, but not required Why Join Us? Competitive pay: $24-$29/hr based on experience Stable full-time schedule in a long-standing local company Collaborative, team-oriented work environment Opportunity to play a central role in daily operations and customer service #2790OS Job ID: A239 Express Office: Washington County 168 West Chestnut Street Washington, PA 15301

Summary: A locally owned and operated Plumbing and Heating company is looking for their next well-qualified service department dispatcher to join their team. They are a BBB Accredited company, with an A+ rating. Essential Functions: Serves as daily point of contact for all Service Technicians Works with Customer Relations Specialists to assign appropriate service technicians to service calls Assigns Techs to their 1st call of the day and subsequent calls through the day Calls customers to schedule appointments or communicate about upcoming appointments Coaches Technicians as they need help on service calls Monitors Techs progress on each job; calls Tech if call is taking longer than expected; obtains technical help for Techs from the Plumbing, HVAC and Utility Managers and their teams as needed Monitors dispatch board throughout the day to maximize utilization of service technicians; makes a special effort to fit calls in between other calls Monitors Techs time on each call and signs off on timecards after verifying accuracy of time recorded; matches timecards to time listed on Work Orders Verifies with Tech that they are complete prior to leaving each job assignment; verify if Tech needs to order parts or schedule a 2nd service call prior to leaving the work site. Reminds Techs to collect payment on COD calls Verifies Techs are writing serial numbers and model numbers on Work Order paperwork; verifies Techs are writing the Work Order number and date on any stickers left on installed equipment and reminds Techs to get customer signatures on paperwork Checks in with each Technician for an end of day call Handles COD paperwork and works with Accounts Receivable on accuracy and completeness of paperwork and collected payments Answers overflow incoming service calls from customers; creates work orders; schedules appointments Works on call for the Dispatch rotation Additional relevant duties as assigned by the Service Manager Education: High School Diploma; Advanced Office Training preferred; Trade Experience helpful Knowledge, Skills and Abilities: Field experience preferred Strong attention to detail Advanced plumbing or HVAC background Background in team building and supporting a team Strong time management skills Effective phone skills High degree of effective communication skills Ability to encourage and support colleagues Work Environment: This job operates in a professional office environment. The role routinely uses standard office equipment and works inside with others. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee is regularly required to sit, stand, speak, hear, use eye/hand coordination, use motor skills, and use personal office equipment. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Placement: Contract to Direct Schedule: Monday - Friday, either 7:00 AM- 4:00 PM or 8:00 AM- 5:00 PM. After training, there is a rotation covering after hours on-call schedule (with additional compensation- discussed further at time of interview), which typically occurs once every 5-6 weeks. The on-call schedule will be Friday through Thursday, afterhours. The on-call schedule is produced quarterly. Pay Range: Non-Union $23.00-$34.00 per Hour Union Wage if Applicable Location: 80907 AAP/EEO Statement: This company is an equal opportunity employer. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dispatcher is responsible for coordinating all driver communication, logistics scheduling, and transportation workflow for the facility. Serving as the primary point of contact for our drivers, vendor partners, and onsite operations, the Dispatcher ensures timely pick-ups, deliveries, and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity, managing dispatch calendars, supporting shipping and receiving, and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams. Our Story… So Far Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for more than 1,500 customers. As one of the largest pallet manufacturing and recycling companies in the United States, PLA operates 76+ facilities, employs over 3,500 team members across 23 states, and continues to grow both organically and through acquisition. About the Division PLA - Supply Chain Services, part of the PLA Family of Companies, is a leading provider of comprehensive supply chain solutions, transforming how businesses manage logistics. Through innovation, expertise, and state-of-the-art facilities, we ensure efficient, safe, and reliable operations from start to finish. Here's What We Offer * PTO (Paid Time Off) * Full Benefits: * Medical, Dental, and Vision Insurance - 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting as low as site plan allows * Health Savings Account (HSA) - Company contribution up to $750 annually * 401(k) with Company Match * Flexible Benefits - Multiple plan options to fit your needs and budget * Prescription Drug Coverage - Low copays starting at $10 for generic medications * FREE Life Insurance & AD&D - Provided at no cost * Vision Benefits - $10 eye exams and $150 frame allowance * Dental Coverage - 100% preventive care coverage with MetLife plans * Additional Voluntary Benefits: * Short-Term Disability (STD) * MetLife Legal & Identity Theft Services * Pet Insurance through ASPCA * Employee Assistance Program (EAP) - Free confidential support for personal or work-related challenges What You'll Be Doing As a Dispatcher, your responsibilities will include: * Managing the daily dispatch of facility drivers for all pick-ups, returns, and vendor deliveries * Staffing the logistics/dispatch window, greeting drivers, vendors, and customers * Maintaining ongoing communication with drivers and tracking movements throughout the day * Coordinating with external carriers to ensure timely pick-ups and deliveries * Obtaining and submitting driver paperwork, bills of lading, and vendor documents accurately into internal systems * Assisting with scheduling mulch pick-ups and CHEP pallet returns * Supporting shipping and receiving with inventory tracking and documentation as needed * Assisting facility leadership in managing dispatch and order calendars * Escalating issues or delays to the Transportation Manager as appropriate * Building strong, collaborative partnerships with PLA staff, vendors, drivers, and customers * Performing other duties as assigned to support the transportation and logistics team What We're Looking For * 2+ years of experience as a dispatcher, logistics coordinator, or related role * Familiarity with DOT regulations is preferred * Strong communication and customer service skills * Ability to multi-task in a fast-paced logistics environment * High School Diploma or equivalent preferred * Any combination of education and experience will be considered Physical Requirements * Prolonged sitting and computer work * Ability to lift up to 15 pounds * Ability to walk into warehouse and outdoor dock areas as needed * Must wear PPE when entering production areas Work Environment * Majority of duties performed in a climate-controlled office * Occasional exposure to warehouse environments where PPE is required * Interaction with drivers, vendors, and facility operations staff * Warehouse areas may include noise, forklift traffic, and variable temperatures PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation during the application process due to a disability, it is available upon request by contacting *****************. No applicant will be penalized for requesting assistance.

Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

BENEFITS: Benefits are available day one, no waiting period. Continuing education and recertification is offered cost-free, both in-house through the Center for Medics and remotely through PRODIGY, our online learning management system. Health insurance Dental insurance Vision insurance Life insurance Employee assistance program Paid time off 401(k) matching GENERAL FUNCTION/DUTIES: Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance; achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units. Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship. Most dispatchers must be prepared for field service on a moment's notice when on duty. Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update and disperse information by computer, pager, telephone, cellular telephone, facsimile or other methods. Update and maintain emergency contacts lists, emergency response information and general business administration contact lists. Perform a wide variety of clerical and office support assignments including but not limited to; the operation of office equipment and computers, record keeping, filing, indexing, and other general clerical work. Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate. Take messages and make calls for on duty personnel as requested. Search master recordings for needed information. Manually activate interior and exterior doors from the dispatch office. Maintain, clean, decontaminate, restock and prepare equipment, facility and vehicles for use. Test and inspect equipment as required. Provide general instruction to new employees and assume the responsibilities of a Supervisor if one is not available or not on duty. Participate in formal classroom and informal field training sessions, workshops, drills and exercises to learn and practice new techniques. Attend mandatory continuing education classes. Perform other duties not specifically presented in this description as required. REQUIREMENTS/QUALIFICATIONS: Preference for candidates with EMS dispatch experience. Must possess the ability to engage in multiple activities simultaneously. Must have the ability to establish and maintain effective working relationships with patients, other employees, other public safety professionals, medical staff at the hospitals, and with the general public. Must have a working knowledge of the street system in Cambridge and the surrounding area. Must also have knowledge of how to use the street guides used by Pro EMS. Must have the ability to remain calm while working in difficult, stressful and sometimes dangerous circumstances. Must use good judgment and possess the ability to remain focused while assuming a leadership role and directing others of lesser training via telephone. Must comply with all company mandated safety programs and OSHA mandates such as tuberculosis screening, HAZCOM and bloodborne/airborne pathogen training. Must be able to sit for extended periods of time. WORKING CONDITIONS: This Position will be performing tasks in the customary office environment. The person should have the ability to work in a stressful environment while performing multiple tasks simultaneously, with the possibility of long hours and irregular times/days. All applicants must successfully pass a pre-employment physical agility test, drug screen and background check once a conditional offer of employment has been made. Pro EMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, ancestry, national origin, age, disability, handicap, pregnancy, genetics, veteran status or other protected status. DISCLAIMER: The information provided in this description is designed to indicate the general nature and level of work performed within this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this position. Management has the sole discretion to add or modify the duties of the position and to designate other functions at any time. This position description is not an employment agreement or contract.

**Pay: $17.18 | Kelly Schedule** HIRING BONUS: RECIEVE $500 AFTER YOUR FIRST 90 DAYS OF EMPLOYMENT, AND ANOTHER $500 AFTER 1 YEAR!! **Join the Leader in Local and Global Security - Securitas USA** Securitas is the most locally focused security company in the United States - and a global leader in the industry. We operate in **47 countries** , serve over **300,000 clients** , and employ approximately **355,000** professionals, including **security officers** , **firefighters** , and **emergency responders** . We deliver customized, high-quality security solutions tailored to meet the unique needs of thousands of businesses across the country and around the world. **Our Core Service Offerings:** Specialized Guarding Mobile Guarding Remote Guarding Corporate Risk Management Employee Benefits: Weekly Pay Health Insurance - Anthem Secure Care (75% paid by client location, 25% employee contribution including dependents) Dental - Aetna DMO Dental Vision - VSP Vision Accrued Paid Time Off 401(k) with Company Match Long- and Short-Term Disability Free $10,000 Life Insurance Policy Free Uniforms Growth Opportunities & Career Advancement With a strong local presence and an unwavering commitment to client-focused protection, Securitas USA is proud to be a trusted leader in professional security services. **Job Description** + Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. + Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. + Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. + Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. + Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. + Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. + Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. + Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. + Performs triage duties during mass casualty incidents. + Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. + Prepares logs and reports as required. + Other job related duties as assigned. **Requirements** + N.F.P.A. Firefighter 1 and 2 required + Hazardous Materials Awareness and Operations Level certifications + National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification + Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire + Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. + With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. **Apply Now - Positions Are Filling Quickly!** Submit your resume and application today to join a team that makes a difference-every day. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. \##CAHP Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Benefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Service Plumbing Dispatcher/Coordinator 🕒 Job Type: Full-Time About Us: Smith Plumbing, Heating, and Cooling LLC is a trusted name in plumbing and HVAC services in Mesa, AZ. We are growing and looking for a Service Plumbing Dispatcher/Coordinator to join our dynamic team. If you thrive in a fast-paced environment and have a talent for organization, scheduling, and customer service, we want to hear from you! Job Summary: As a Service Plumbing Dispatcher/Coordinator, you will be the primary point of contact for our plumbing service team. Your role involves scheduling, coordinating, and dispatching plumbing technicians to ensure timely and efficient service for our customers. You will work closely with customers, technicians, and management to optimize workflow, enhance customer satisfaction, and maximize productivity. Key Responsibilities: Schedule & Dispatch: Assign service calls to plumbing technicians based on location, skill set, and urgency. Customer Communication: Answer inbound calls, gather job details, and update customers on service timelines. Job Coordination: Ensure technicians have the necessary details, materials, and instructions for each job. Workflow Optimization: Monitor job progress, adjust schedules as needed, and maximize efficiency. Data Entry & Documentation: Maintain accurate records of service calls, technician notes, and work orders in our system. Problem Solving: Address scheduling conflicts, customer concerns, and job delays proactively. Team Collaboration: Work with managers and field staff to improve service operations and response times. What We're Looking For:✅ 5+ years of experience in dispatching, scheduling, or coordinating service teams (plumbing or similar industry preferred). ✅ Proficiency in ServiceTitan - Experience using the platform for scheduling, job tracking, and reporting. ✅ Strong skills in Microsoft Excel, Word, and Outlook. ✅ Excellent organizational and multitasking skills in a high-paced environment. ✅ Outstanding communication and customer service abilities. ✅ Ability to think quickly, solve problems, and adapt to changing schedules. ✅ Familiarity with plumbing services and terminology is a plus. What We Offer:💰 Competitive Pay - Based on experience 📅 Full-Time, Stable Employment 📈 Growth Opportunities within the company 🏥 Health Benefits - Medical, Dental, Vision 🏖 Paid Time Off & Holidays 👥 A Great Team Environment How to Apply:Interested candidates, please send your resume and a brief cover letter outlining your relevant experience.🚀 Join our team and be a key part of delivering top-notch plumbing services in Mesa, AZ! Compensation: $22.00 - $28.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Tell us about a friend who might be interested in this job. All privacy rights will be protected. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of communications systems, or in fast paced environments where multi-tasking is required, and (B) a high school diploma or certificate of graduation from a secondary education school or program recognized by the Commonwealth of Massachusetts.* * A Massachusetts High School Equivalency diploma, certificate of General Educational Development (GED), or an equivalent secondary education credential recognized by the Commonwealth of Massachusetts may also be accepted. Applicants are required to successfully complete a critical skills assessment prior to hire. Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment. Incumbents may become certified as a Communications Training Officer and/or obtain other related certification(s) via on-the-job training as determined by the Agency and must be able to obtain and maintain job-related certifications and/or credentials necessary to fulfill the duties and responsibilities of their work assignment.. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES Receive, review and transmit emergency-related and law enforcement-related communications by operating emergency 9-1-1 communication systems, computer systems, telephone networks, and a worldwide police telecommunications system in order to disseminate information on emergencies, answer complaints, and transmit broadcast orders to coordinate the dispatching of public safety personnel. Receive, review and transmit emergency and non-emergency test calls to ensure proper operation, location information and routing. Provide information via communications systems to coordinate the activities of emergency and other public safety personnel who are engaged in responding to critical incidents and major threats to public safety and/or security such as natural disasters, fires, domestic abuse reports, emergency medical situations, psychological commitments, vehicle pursuits, surveillance, searches, safety hazards, etc., Respond to requests for information from agencies relative to missing or wanted individuals, criminal histories, stolen property, sensitive intelligence on subjects such as drug interdiction and terrorist activities, etc. Utilize numerous federal, state and municipal law enforcement and emergency communication systems for the purpose of receiving, evaluating and forwarding information to other federal, state, municipal and international law enforcement and emergency response or management agencies, which includes utilizing the Massachusetts Criminal Justice Information System (CJIS). CJIS comprises, but is not limited to, in-state systems such as the Board of Probation (BOP) files, the Warrant Management Systems (WMS) and the Registry of Motor Vehicles (RMV) files, and national/interstate law enforcement information systems such as the National Crime Information Center (NCIC), Interstate Identification Index (Ill), and the National Law Enforcement Telecommunications Systems (Nlets). Assist with coordination and mobilization of rescue, fire and emergency medical services on a regional and statewide basis and participate in coordination of emergency and non-emergency responses when required. Respond to incoming requests for information from other agencies, news media and the general public to provide both law enforcement-oriented and general information about topics such as weather conditions, road conditions and travel directions. Pre-Employment Requirements - Candidates must pass a pre-employment screening which includes\: 1) Drug screening; 2) A criminal records check based upon fingerprint examination; 3) A background check to include criminal, employment, personal and, if applicable, military service history; and 4) For positions in the Public Safety Dispatcher Series, a hearing test to establish capacity to perform the essential functions of the job, with or without reasonable accommodation, in varying sound environments. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. Provide administrative assistance and maintain records and files of radio transmissions and messages received and/or transmitted via computer, telecommunications and 911 network systems. Perform routine clerical duties such as sorting, organizing, and copying files and reports, and producing copies of call recordings that have been stored on electronic media to fulfill records requests and to assist with recordkeeping for the communications center. Operate an emergency TTY/TDD system for the hearing impaired public and facilitate operation of a language line system for the non-English speaking public. Testify in court as a material witness relative to work product and related activities when required. Pre-Employment Requirements - Candidates must pass a pre-employment screening which includes\: 1) Drug screening; 2) A criminal records check based upon fingerprint examination; 3) A background check to include criminal, employment, personal and, if applicable, military service history; and 4) For positions in the Public Safety Dispatcher Series, a hearing test to establish capacity to perform the essential functions of the job, with or without reasonable accommodation, in varying sound environments. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. To Apply: Please upload both Resume and Cover Letter for this position when applying.

What Will Your Job Look Like? The Supervisor, Dispatch is responsible for managing the performance and productivity of the Dispatch team. The Supervisor, Dispatch will assure all personnel are properly trained, knowledgeable and proficient in all aspects of Dispatch. The Supervisor, Dispatch will manage employee personnel issues, maintain appropriate staffing for all shifts, ensure compliance with all company policies, and ensure all trip routing and scheduling activities are completed in a timely manner. Location: In Office - 5 days a week 3401 E Elwood St Phoenix, AZ 85040 Or (based on assignment) 4525 E University Dr Phoenix, AZ 85034 What You'll Do: Responsible for the employee experience during the integration process Monitor and ensure Dispatchers provide a high level of service to Customers, Drivers and third party vendors Monitor all staff productivity and progress towards meeting defined KPIs Ensure all daily dispatch tasks are completed in a timely and accurate manner Escalate issues with trip routing and scheduling to appropriate internal stakeholders Ensure issues with dispatch task completion are appropriately documented and communicated to relevant leadership and internal stakeholders Ensure all staff are provided the training and resources necessary to effectively complete assigned tasks Assist with the development and administering of staff training programs Act as a resource to staff, answering questions and assisting with escalated issues as appropriate Proactively coach staff members on areas of opportunity for performance improvement and development opportunities Conduct monthly meetings with employees to evaluate employee performance Manage employee discipline process in adherence to MTM policies Manage the employee recruitment process in adherence to MTM policies Partner with workforce management to ensure staffing levels are maintained for all shifts Regular attendance is required Perform additional duties as assigned or required What You'll need: High School Diploma or G.E.D. 2+ years of previous experience in customer service or dispatch operations 1+ years of previous experience in a leadership or supervisory role (2+ years preferred) Even better if you have... Previous experience with routing and scheduling software preferred Maintain a high level of professionalism with all peers, clients, and members Ability to work within a team-oriented environment Ability to read and respond to Outlook and Workday emails within 24 hours of receipt Ability to problem-solve in a collaborative, professional manner Adhere to all company policies and procedures Maintain a clean and orderly workspace Demonstrate excellent time management skills Propose process improvements, as well as work with internal/external partners to support solutions Demonstrate professional communications skills including proper grammar and spelling with all written and oral communications Ability to schedule, organize and prioritize multiple tasks Moderate to advanced computer skills Ability to maintain positive attitude and team focused during high stress situations Ability to maintain high level of confidentiality Must be able to communicate with staff of all job levels professionally Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills Knowledge of basic safety and training procedures Knowledge of GPS and GIS systems preferred Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications Regular attendance is required What's in it for you: · Health, Life Insurance, Dental and Vision Plans · 401(k) with a company match · Paid Time Off, Holiday Pay · Maternity/Paternity Leave · Tuition Reimbursement · MTM Perks Discount Program · Internal Career Growth Opportunities Starting Salary: $52,000.00 Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products-Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Possess a valid DOT Medical Card to be carried at all times, while on duty. Have and maintain an acceptable DMV record. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record. DOT Medical Card: A Medical Examiner's Certificate (DOT Medical Card) is required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

The Security Command Center Dispatcher will monitor video surveillance systems, electronic access control systems and other security and facility alarm systems protecting lives and property as assigned. Pay Rate: $26.27/hr H&W $5.43 Available Shift: Friday-Saturday 10pm-6 am RESPONSIBILITIES Use the approved proper radio language and assure proper radio procedures are followed Monitors and operates Close Circuit Television System (CCTV) during assigned tour of duty Receives all routine and emergency calls for assistance Dispatches Protective Security Officers and appropriate Security Supervisory personnel via radio or telephone to emergency calls for assistance or service on a priority basis in accordance with established rules and procedures Prepares the computerized operations log ensuring that all information is accurately recorded in the log prior to completion of their assigned tour Monitors motion intrusion and/or panic alarm computer systems and other alarm panels in the Security Command Center Responds to emergency 911 calls by providing emergency dispatching services Ask vital questions and provide pre-arrival instructions for first responders Maintains maps, checklists, and charts, including automated programs Operates and maintains multi-line telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the Security Command Center Prepares and maintains reports and records relating to emergency responses Perform other duties as assigned Regular, in-person attendance is required QUALIFICATIONS 5 years of experience as a dispatcher security/law enforcement/military setting, including: monitoring and directing response to security law enforcement, and life safety communications; operating a variety of communications and security equipment; compiling and preparing reports related to events occurring in the operation of police control center; receiving routine and emergency calls and dispatching police/security/medical personnel Preferred served as a supervisor in a dispatch center Must possess a valid unrestricted automobile driver's license Must be a citizen of the United States, possessing a social security card issued by the Social Security Administration Must possess a high school diploma or equivalent Must be able to fluently read, write, and speak English Must be capable of passing a company and government background check, drug test, and Form 306 Must be 21 years or older Ability to develop and maintain cooperative and professional relationships with fellow employees within a team environment Ability to use logic and reasoning to reach conclusions and approaches to problems Ability to use judgement and decision-making skills to evaluate situations Ability to think quickly Ability work under stressful situations Ability actively listen and communicate effectively through clear speech and hearing BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach WORKING CONDITIONS Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions. Part Time - SATURDAY & SUNDAY - 2100-0500 (16.0 hours) PHYSICAL REQUIREMENTS Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures Must meet all physical and psychological standards as required by the contract Travel may be required

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products-Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Possess a valid DOT Medical Card to be carried at all times, while on duty. Have and maintain an acceptable DMV record. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record. DOT Medical Card: A Medical Examiner's Certificate (DOT Medical Card) is required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products-Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Possess a valid CDL Drivers License with Passenger Endorsement and DOT Medical Card to be carried at all times, while on duty. Have and maintain an acceptable DMV record. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. License Requirement: Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver's License depending on the location's hiring needs, with Passenger Endorsement if you will be responsible for operating shuttle buses with a passenger capacity of 15 passengers or more. DOT Medical Card: A Medical Examiner's Certificate (DOT Medical Card) is required. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management, and FMCSRs is preferred but not required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Call Center Dispatcher If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This on-site position is at our Arizona Call Center located in Tempe, AZ. Responsibilities Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter's Phoenix area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends. * Serve as liaison between our field service technicians and customers. * Distribute jobs to field service technicians. * Manage the workload of service technicians in a multi-state region. * Interact with customers to keep them informed of the arrival status of their assigned service technician. * Relay necessary job details and other information to the service technician. * Resolve any customer service concerns. Requirements * Ability to multi-task * Bilingual skills are a plus * Excellent customer service skills * A working knowledge of Microsoft Word and Excel programs * Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment * Must be flexible to accommodate schedule of a 24/7 business; including Weekends and evenings. Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: * Medical insurance with a Prescription Drug Card * Accident and Critical Illness Insurance * Dental Insurance * Vision Insurance * Paid Vacation * Paid Training * Life Insurance * Matching 401K Retirement Savings Plan * Tuition Reimbursement * Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags ACC1 #LI-TM1 #LI-ONSITE

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Call Center Dispatcher If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This on-site position is at our Arizona Call Center located in Tempe, AZ. Responsibilities Hiring immediately for full-time 2 nd shift dispatcher position at Roto-Rooter's Phoenix area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends. Serve as liaison between our field service technicians and customers. Distribute jobs to field service technicians. Manage the workload of service technicians in a multi-state region. Interact with customers to keep them informed of the arrival status of their assigned service technician. Relay necessary job details and other information to the service technician. Resolve any customer service concerns. Requirements Ability to multi-task Bilingual skills are a plus Excellent customer service skills A working knowledge of Microsoft Word and Excel programs Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment Must be flexible to accommodate schedule of a 24/7 business; including Weekends and evenings. Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags ACC1 #LI-TM1 #LI-ONSITE Not ready to apply? Connect with us for general consideration.

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $24.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Application Deadline: 12/20/2025 (The application deadline referenced above reflects the estimated closing date for this role). SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a EVENING DISPATCHER, located in our Chicago Call Center located in Lombard, IL. The hours of this shift will be from 3:30pm-12:00am, weekends and holidays as assigned. The hourly pay range for this position is between $19.00-$21.00, depending on experience. Responsibilities * Liaison between our field technicians and customers nationwide. * Distribute jobs to field technicians. * Manage the workload of field technicians throughout the Eastern portion of the country. * Interact with customers to keep them informed of the status of their assigned field technician's arrival. * Relay necessary job information to the field technician. * Resolve any customer service issues. Requirements * Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment * Able to multi task * Excellent customer service skills * Solid computer skills (Microsoft Word and Excel) * AS400 knowledge preferred Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: * Medical insurance with a Prescription Drug Card * Accident and Critical Illness Insurance * Dental Insurance * Vision Insurance * Paid Vacation * Paid Training * Life Insurance * Matching 401K Retirement Savings Plan * Tuition Reimbursement * Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags #LI-DV1 CCC1

About Us We are a trusted name in heating and air conditioning installation, maintenance, and repair, part of a franchise with over 200 locations across the U.S. and Canada. We take pride in delivering top-tier service with integrity, respect, and a customer-first mindset. Currently, we are seeking a dynamic and driven Dispatcher to lead our team, ensure operational excellence, and uphold their commitment to exceptional customer service. Position Summary As the Dispatcher you will be the central hub of daily operations, overseeing customer service, dispatching, team leadership, and business performance. You'll play a critical role in maintaining a positive team culture, ensuring customer satisfaction, and driving business growth. Essential Duties and Responsibilities Team Leadership & Management Foster a positive, accountable, and collaborative team environment. Manage personnel functions including scheduling, performance reviews, and conflict resolution. Customer Service & Dispatch Handle incoming service requests and customer inquiries with professionalism and courtesy. Schedule and dispatch technicians for service, maintenance, and sales calls. Resolve customer complaints and ensure a high level of satisfaction. Business Operations Oversee office operations, including workflow, and administrative tasks. Monitor and improve processes to ensure efficiency, profitability, and growth. Collaborate with the owner to meet sales goals and manage key accounts. Quality Control & Reporting Ensure jobs are completed on time and to high standards. Track key performance indicators such as return rates, crew retention, and customer satisfaction. Utilize company software (Service Titan) and systems to manage operations and reporting Knowledge, Skills and Abilities Strong leadership and team-building skills. Excellent communication, organizational, and problem-solving abilities. Proficiency in Microsoft Office and general computer systems Service Titan a plus. Detail-oriented with strong data entry and administrative skills. Education & Experience Proven experience in operations, dispatch, or customer service management (HVAC or service industry preferred). Preferably some experience with AR/AP

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities BASIC FUNCTION As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys. Responsibilities include but are not limited to the following: Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis Secure and keep track of all guest vehicle keys Accept and process valet fees (if applicable) Answer the telephone using proper telephone etiquette Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed Respond to customer questions/issues in a prompt and courteous manner Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door Help maintain the cleanliness of the area around garage office Be on time for every scheduled work day Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts Assist Supervisors and Managers with additional duties, as assigned Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred. License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Customer Service Skills: Ability to effectively respond positively to customer problems or complaints. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $16.50/hr +Tips This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.