Service Advisor jobs at Jim Coleman - 92 jobs

Jim Coleman Honda is hiring a Service Advisor! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a great team environment, great benefits and ongoing training and support for its employees. We provide opportunity for growth and advancement. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area! We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be someone who enjoys working with people and possesses a passion for helping others. Are you looking for a rewarding challenge? Are you looking for a change of scenery? Are you looking for a company that recognizes your hard work? Look no further! Leadership has an open-door policy and is very supportive! Responsibilities Provide timely updates Assist customer with needs/requests Greeting customers at the service lane Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Requirements Proven experience as service advisor to maximize profit The ability to see the service experience through the eyes of the guest A " whatever it takes " mindset Tech savvy with working knowledge of computer systems and databases Able to balance a customer-oriented and a results-driven approach Patient and comfortable dealing with customers Professionalism and outgoing personality Excellent communication and interpersonal skills Outstanding organizational and multi-tasking abilities Willing to learn and take direction 3+ years experience with Honda Benefits: Health insurance (medical, dental and vision) 401(k) Paid vacation SSL (sick leave) Paid holidays Applicants have rights under Federal Employment Laws Family & Medical Leave Act (FMLA): ********************************************* Equal Employment Opportunity (EEO): ***************************************************************************** Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Power Systems Division (PSD) Rental Service Advisor in Elkridge, Maryland. The PSD Rental Service Advisor position is responsible for communicating with internal and external customers to gather information regarding PSD rental equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with a minimum two years' service related experience; Rental industry experience a plus; High School diploma or equivalent. Requirements for the PSD Rental Service Advisor position include: * Must have excellent customer service skills and the ability to deal with stressful situations. * Must be a strong communicator with excellent oral and written communication skills. * Must be able to effectively multi-task. * Must have an attention to detail. * Working knowledge of the function and repair of generators, air compressors and temperature control products preferred. * Must be able to work any shift. * Must be proficient with Microsoft Office Products. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the PSD Rental Service Advisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $62,000 - $75,000 per year Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Competitive Compensation and Benefits: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. * Opportunities for overtime. * Shift differential (if applicable). Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Power Systems Division (PSD) Rental Service Advisor in Elkridge, Maryland. The PSD Rental Service Advisor position is responsible for communicating with internal and external customers to gather information regarding PSD rental equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with a minimum two years' service related experience; Rental industry experience a plus; High School diploma or equivalent. Requirements for the PSD Rental Service Advisor position include: Must have excellent customer service skills and the ability to deal with stressful situations. Must be a strong communicator with excellent oral and written communication skills. Must be able to effectively multi-task. Must have an attention to detail. Working knowledge of the function and repair of generators, air compressors and temperature control products preferred. Must be able to work any shift. Must be proficient with Microsoft Office Products. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the PSD Rental Service Advisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $62,000 - $75,000 per year Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Opportunities for overtime. Shift differential (if applicable). Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Express Lube Service Advisor in Elkridge, Maryland. The Express Lube Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with Minimum two years' service related experience; heavy equipment exposure; High School diploma or equivalent. Requirements for the Express Lube Service Advisor position include: Must be proficient with Microsoft Office Products. Must have excellent customer service skills and the ability to deal with stressful situations. Must be a strong communicator with excellent oral and written communication skills. Must be able to effectively multi-task. Must have an attention to detail. Working knowledge of the function and repair of heavy construction equipment preferred. Must be able to work any shift. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Service Advisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $63,000 - $75,000 per year Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Opportunities for overtime Shift differential (if applicable) Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Express Lube Service Advisor in Elkridge, Maryland. The Express Lube Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with Minimum two years' service related experience; heavy equipment exposure; High School diploma or equivalent. Requirements for the Express Lube Service Advisor position include: * Must be proficient with Microsoft Office Products. * Must have excellent customer service skills and the ability to deal with stressful situations. * Must be a strong communicator with excellent oral and written communication skills. * Must be able to effectively multi-task. * Must have an attention to detail. * Working knowledge of the function and repair of heavy construction equipment preferred. * Must be able to work any shift. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Service Advisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $63,000 - $75,000 per year Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Competitive Compensation and Benefits: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. * Opportunities for overtime * Shift differential (if applicable) Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Job Title: Service Advisor Job Reports To: Service Manager Exempt or Non-Exempt: Exempt Full-Time or Part-Time: Full Time Maintain customer relationships and effectively communicate status of repairs. Essential Job Functions: Customer loyalty Service and parts sale Resolve customer problems and complaints Maintain customer appointment system Review the vehicle history files Walk around every vehicle and identify problems, wants and needs with customer and document as stated Obtain customers signature on work authorization sheet prior to repairs Promote the sale of parts, labor and accessories to meet customer needs Record clear instructions for foreman and technicians Main customer contact Provide written estimates for labor and parts. Provide a diagnostic's estimate if necessary Provide customers with estimated time of completion Establish method of payment; obtain approval of credit or purchase or purchase order if necessary Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer. Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order. Discuss work performed and changes with customer by telephone or upon arrival of dealership. Maintain a follow-up system for additional needed repairs and parts on order Note additional needed repairs and obtain approval before proceeding Maintain housekeeping, organization, and safety of work area Order parts according to dealership procedures Ensure accuracy of final repair orders and call customer with final information . In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time. The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description. Qualifications: A high school diploma or GED Minimum of one year related or sales experience Machines/Tools/Equipment: Computer, basis office equipment (copier, calculator, fax, etc.) Working Conditions: Primarily a controlled office environment

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change. Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer Ensure compliance with age restricted products such as tobacco, alcohol and lottery Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures Maintain a clean and organized store, register area and backroom Maintain cleanliness outside of the store Ensure all deliveries are made according to company policy Maintain safe/secure environment adhering to company safety methods Properly record time worked Complete daily paperwork/record-keeping Education and Experience: High School diploma or equivalent preferred 0-6 months' work experience Requirements: Must be at least 16 years of age Must successfully complete company training Physical Requirements: Ability to traverse all parts of the location quickly Prolonged periods of standing on a hard surfaced floor Must be able to lift, push and pull up to 25 pounds at a time Customer Service Associates will be provided with the following: Training program Opportunity for advancement Pay increases Flexible schedules Annual review/evaluation Employee referral bonus program Company paid life insurance Weekly pay

FASTSIGNS Downtown Baltimore / FASTSIGNS Columbia are among the TOP FASTSIGNS in sales in the United States! Winners of the CEO Circle for three consecutive years, our success is all about our people, people like YOU! People that CARE, and always strive for EXCELLENCE at whatever they do! An Inside Sales / Customer Service Representative for FASTSIGNS represents the FACE of the company! We do not take this lightly; your role is very important and it all starts with amazing attitude, energy and willingness to succeed. If you are a people person, are a good communicator, have an optimistic attitude, and want to join a WINNING TEAM, then this job is for you! Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Friendly, Upbeat, Sharp, Efficient, Sense of Urgency, and Willingness to Help Customers Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work We pay very competitively and the Company offers great benefits like salary-based pay, paid holidays, PTO; PLUS paid vacation, 50% individual health plan, and 401K retirement (with Company match), after one year of service. We are a Business to Business model, with a Mon-Fri workweek, (so no work on Saturdays, yay!) Our company motto is We Deliver a Top Quality Product in a Professional, Urgent and Friendly Manner. We abide by this simple service ethic and believe is all we need to succeed. Join Us!! Watch Our Company Video! To Apply, please send a line and résumé to ************************** Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. The successful candidate will have to cold call businesses, create follow up schedules, create reports on word done, and create work plans sales and performance goals. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. You are compensated on your success, therefore, you will receive a base wage but there are no caps on how much you can earn. Commission's can run from 1.5% to 2% of total sales closed by the candidate along with bonuses for company wide performances. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Benefits include but not limited to:· PTO & paid vacation· Participation in Company Sponsored Retirement . Continual growth/learning opportunities· State of the art equipment to help you sell unique opportunities FASTSIGNS is more than fast, and more than signs. We're a visual ideas company. Our marketing-savvy consultants and leaders create solutions for a wide array of communications challenges. We look forward to meeting you. *We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis, race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Prospect for new business and network for sales opportunities Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Customer Service Representative: 1-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. * Prospect for new business and network for sales opportunities * Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Customer Service Representative: * 1-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Frederick Maryland area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include: * Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction. * Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite. * Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair. * Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion. * Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call. * Maintain an adequate level of tools necessary to perform the service requirements. * Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed. * Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines. * Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders. * Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis. * Ensure that the service truck is properly maintained in good working condition and appearance. * Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers. * Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies. * Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies. General qualifications for this role: * High School or GED * Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery * Must be able to read and interpret technical manuals and drawings * Must have Commercial Driver's License (CDL) Compensation and Benefits * This position offers a salary range of $35 - $38 hourly depending upon experience * Complete benefits package to include medical, dental vision insurance, both short-term and long-term disability, 401(k) with company match, paid vacation and holidays. * Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*

Job Title: Customer Service Specialist Req ID: 47447 Baltimore, MD, USA Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Category: Sales Hybrid The Impact You'll Make As our Customer Service Specialist , you'll play a key role in delivering reliable, on-time solutions for customers with complex, high-volume project orders. You'll be the central point of coordination, ensuring that every detail is aligned so our customers can operate with confidence. Your impact? Projects ship on time, customer disruptions are prevented, and long-term relationships are strengthened. Customers, sales teams, and internal partners rely on your ownership and attention to detail to keep critical orders moving forward. You'll collaborate closely with Sales, Logistics, Manufacturing, Fulfillment, and Technical teams, taking ownership of project-based orders and helping us deliver a consistently strong customer experience. Salary range: $50,000-$60,000 What You'll Be Doing Own and manage complex customer project orders from entry through delivery, ensuring accuracy, completeness, and on-time shipment Serve as the primary customer contact for order status, changes, RMAs, credits, and issue resolution Coordinate cross-functionally with Sales, Manufacturing, Logistics, Fulfillment, and Technical teams to meet project deadlines and customer expectations Use ERP systems to track orders, expedite shipments, resolve discrepancies, and maintain data integrity Proactively communicate with customers and internal stakeholders to prevent delays, resolve issues early, and support key performance metrics What We're Looking For Experience in customer service, order management, or project coordination within a fast-paced business environment Hands-on experience working with ERP systems (SAP strongly preferred; other large ERP systems acceptable) Strong communication skills, with the ability to manage multiple stakeholders and priorities simultaneously Ability to work independently while collaborating effectively across teams A proactive, problem-solving mindset with strong attention to detail and ownership What You'll Get from Us We promote from within and support your learning with mentoring, training, and access to global opportunities. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great. $('span', '.jobdescription').remove Attr("style"); Information at a Glance Apply now Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories. Apply now

Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Category: Sales **The Impact You'll Make** As our **Customer Service Specialist** , you'll play a key role in delivering reliable, on-time solutions for customers with complex, high-volume project orders. You'll be the central point of coordination, ensuring that every detail is aligned so our customers can operate with confidence. Your impact? Projects ship on time, customer disruptions are prevented, and long-term relationships are strengthened. Customers, sales teams, and internal partners rely on your ownership and attention to detail to keep critical orders moving forward. You'll collaborate closely with Sales, Logistics, Manufacturing, Fulfillment, and Technical teams, taking ownership of project-based orders and helping us deliver a consistently strong customer experience. Salary range: $50,000-$60,000 **What You'll Be Doing** + Own and manage complex customer project orders from entry through delivery, ensuring accuracy, completeness, and on-time shipment + Serve as the primary customer contact for order status, changes, RMAs, credits, and issue resolution + Coordinate cross-functionally with Sales, Manufacturing, Logistics, Fulfillment, and Technical teams to meet project deadlines and customer expectations + Use ERP systems to track orders, expedite shipments, resolve discrepancies, and maintain data integrity + Proactively communicate with customers and internal stakeholders to prevent delays, resolve issues early, and support key performance metrics **What We're Looking For** + Experience in customer service, order management, or project coordination within a fast-paced business environment + Hands-on experience working with ERP systems (SAP strongly preferred; other large ERP systems acceptable) + Strong communication skills, with the ability to manage multiple stakeholders and priorities simultaneously + Ability to work independently while collaborating effectively across teams + A proactive, problem-solving mindset with strong attention to detail and ownership **What You'll Get from Us** 1. 1. We promote from within and support your learning with mentoring, training, and access to global opportunities. 2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. 3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. 4. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great. Information at a Glance Apply now Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories. Apply now

Job Title: Service Dispatcher Operating Company: Hobbs & Associates FLSA Status: Non-Exempt About: Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates- A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website: Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: Provide customer coordination and scheduling for service request received through our Service phone line and email. Support the customer service process by working extensively with all departments as necessary. Provide superior customer service to both external and internal customers by exceeding their expectations by communicating clearly and effectively. Coordinate equipment startup and service with our Service Technicians and Customers. Provide timely project documentation to HVAC Technicians in response to customer equipment startup requests. Completed required data entry for the purposes of billing to the customers and documenting warranty claims. Manage material procurement with manufacturers, ordering, release, and warranty management. Follow up consistently to complete assigned duties. Coordinate the transportation movements of the Technician teams. Forecast workload for 2-3 days out. Invoice fully executed work orders to the customer. Keep Operations forecast up to date and report it to Operations VP. Experience and Requirements: The best candidate for this position will meet the following requirements: 2+ years experience dispatching teams and/or similar scheduling. Must demonstrate excellent communication skills and a positive and friendly customer service manner. Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities. Must be a detail-oriented, organized, results-driven individual with the ability to work well in a fast-paced environment. Required to use computer software and must be adept at learning new systems and tools. Geographical knowledge of service area or map reading skills is an additional requirement. HVAC parts/equipment experience preferred. Experience with FACTS Accounting Software preferred. Benefits: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education. AIR Control Concepts and Hobbs & Associates are an Equal Opportunity Employer.

Job DescriptionJob Title: Service Dispatcher Operating Company: Hobbs & Associates FLSA Status: Non-Exempt About: Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates- A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website: Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: Provide customer coordination and scheduling for service request received through our Service phone line and email. Support the customer service process by working extensively with all departments as necessary. Provide superior customer service to both external and internal customers by exceeding their expectations by communicating clearly and effectively. Coordinate equipment startup and service with our Service Technicians and Customers. Provide timely project documentation to HVAC Technicians in response to customer equipment startup requests. Completed required data entry for the purposes of billing to the customers and documenting warranty claims. Manage material procurement with manufacturers, ordering, release, and warranty management. Follow up consistently to complete assigned duties. Coordinate the transportation movements of the Technician teams. Forecast workload for 2-3 days out. Invoice fully executed work orders to the customer. Keep Operations forecast up to date and report it to Operations VP. Experience and Requirements: The best candidate for this position will meet the following requirements: 2+ years experience dispatching teams and/or similar scheduling. Must demonstrate excellent communication skills and a positive and friendly customer service manner. Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities. Must be a detail-oriented, organized, results-driven individual with the ability to work well in a fast-paced environment. Required to use computer software and must be adept at learning new systems and tools. Geographical knowledge of service area or map reading skills is an additional requirement. HVAC parts/equipment experience preferred. Experience with FACTS Accounting Software preferred. Benefits: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education. AIR Control Concepts and Hobbs & Associates are an Equal Opportunity Employer. Powered by JazzHR EzVOI2vXba

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change. Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer Ensure compliance with age restricted products such as tobacco, alcohol and lottery Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures Maintain a clean and organized store, register area and backroom Maintain cleanliness outside of the store Ensure all deliveries are made according to company policy Maintain safe/secure environment adhering to company safety methods Properly record time worked Complete daily paperwork/record-keeping Education and Experience: High School diploma or equivalent preferred 0-6 months' work experience Requirements: Must be at least 16 years of age Must successfully complete company training Physical Requirements: Ability to traverse all parts of the location quickly Prolonged periods of standing on a hard surfaced floor Must be able to lift, push and pull up to 25 pounds at a time Customer Service Associates will be provided with the following: Training program Opportunity for advancement Pay increases Flexible schedules Annual review/evaluation Employee referral bonus program Company paid life insurance Weekly pay

Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Essential Function 1. Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. 2. Provides quotes or completes the sale, if campaign appropriate to directly gain new business. 3. Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. 4. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. 5. Manages requests for products, price and technical information. 6. Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. 7. Maintains showroom cleanliness by procedures set forth by management. 8. Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. 9. Tracks result of outbound campaign efforts. 10. Backs up inbound customer service, as needed. 11. Comply with all DOT and OSHA regulations. 12. Ensure all safety rules are strictly observed. 13. Perform other projects and duties as assigned * Performs other duties as assigned * Complies with all policies and standards Knowledge, Skills and Abilities * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail) Physical Demands Stationary Position - FREQUENTLY Move/Traverse - OCCASIONALLY Stationary Position/Seated - FREQUENTLY Transport/Lifting - FREQUENTLY Transport/Carrying - FREQUENTLY Exerting Force/Pushing - OCCASIONALLY Exerting Force/Pulling - OCCASIONALLY Ascend/Descend - OCCASIONALLY Balancing - OCCASIONALLY Position Self/Stooping - OCCASIONALLY Position Self/Kneeling - OCCASIONALLY Position Self/Crouching - OCCASIONALLY Position Self/Crawling OCCASIONALLY Reaching - FREQUENTLY Handling - FREQUENTLY Grasping FREQUENTLY Feeling - RARELY Communicate/Talking - CONSTANTLY Communicate/Hearing - CONSTANTLY Repetitive Motions - FREQUENTLY Coordination - OCCASIONALLY Travel Requirement: None The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.

Job Description Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. We don't have just salespeople, we have trained, certified, and motivated Automotive Product Specialists. If you are an energetic a motivated professional who loves to make clientele happy, please apply by uploading your resume. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area! The Right Candidate will be someone who is enthusiastic, outgoing, and full of positive energy. You will be someone who enjoys working with people and possesses a passion for helping others. Sales experience is not necessary. Paid training too! Responsibilities - Car Sales: Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory. Accompany customer on test drives and demonstrate vehicle features and technology. Follow guidelines and best practices for dealing with and handling internet inquires. Assist all customers who arrive in our showroom. Build rapport with customers to build a base of referrals to establish customer network. Work with sales managers and BDC staff to capitalize on all opportunities. Keep up with industry standards and best practices. Most, importantly always take care of the customer and have fun while maintaining professionalism. Benefits: Health insurance (medical, dental and vision) 401(k) Paid vacation SSL (sick leave) Paid holidays Applicants have rights under Federal Employment Laws Family & Medical Leave Act (FMLA): ********************************************* Equal Employment Opportunity (EEO):***************************************************************************** Employee Polygraph Protection Act (EPPA):*****************************************************************