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Service Supervisor jobs at Fabick Cat - 351 jobs

  • Service Supervisor - Field

    Fabick Cat 4.2company rating

    Service supervisor job at Fabick Cat

    Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit ************************* Why Work For Us! At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package. Position Summary The Field Service Supervisor is responsible for leading and supporting field service technicians to ensure safe, timely, and high-quality repair and maintenance of Caterpillar equipment at customer sites. This role oversees daily field operations, technician performance, and customer satisfaction while ensuring compliance with Fabick Cat and Caterpillar standards. Key Responsibilities * Supervise and support field service technicians, including daily dispatch coordination, workload planning, and job prioritization. * Ensure field repairs and maintenance are completed efficiently, safely, and in accordance with Caterpillar and Fabick Cat standards. * Serve as a technical and leadership resource for field technicians, assisting with complex diagnostics and escalated issues * Monitor technician productivity, quality of work, and response times. * Enforce safety policies and procedures, including jobsite safety and compliance with customer site requirements. * Coordinate with Service Management, Parts, and other departments to ensure technicians are properly equipped and supported. * Review and approve field work orders for accuracy, completeness, and proper documentation. * Address customer concerns related to field service work and support positive customer relationships. * Support technician development through coaching, training, and performance feedback. * Participate in hiring, onboarding, and performance management of field service staff. * Monitor field service efficiency, labor utilization, and rework trends to support service performance and profitability objectives * Serve as the primary escalation point for complex or high-impact field service customer issues * Ensure compliance with Caterpillar warranty, service reporting, and documentation requirements * Support accurate time entry, job costing, and billing practices for field service work Required Qualifications * High school diploma or equivalent * 3+ years of prior supervisory, lead technician, or team leadership experience in direct industry * Experience supporting technicians across multiple job sites * Strong customer service and relationship management skills * Proficiency with service management systems and mobile service technology * Strong communication, organizational, and leadership skills * Valid driver's license and ability to meet Fabick Cat driving requirements * Ability to work safely and independently in field environments Preferred Qualifications * Technical or trade school education in diesel technology or related field * 5+ years of prior supervisory, lead technician, or team leadership experience * Previous experience as a field service technician in heavy equipment, diesel, or a related field * Strong working knowledge of Caterpillar equipment or comparable heavy equipment * Ability to diagnose and troubleshoot mechanical, electrical, and hydraulic systems * Caterpillar-specific training or certifications * Experience supporting technicians across multiple job sites * Strong customer service and relationship management skills * Experience coordinating field dispatch or workload planning * Experience coordinating field dispatch, workload planning, or emergency service response Physical & Work Environment Requirements * Ability to work in field environments, including construction, mining, forestry, and industrial job sites * Ability to lift up to 50 lbs and perform physical tasks associated with equipment repair * Ability to work in varying weather conditions and travel locally as required * Ability to respond to urgent or after-hours field service needs as required What Fabick Cat Offers * Competitive compensation and benefits * Day 1 benefits eligibility * Ongoing Caterpillar training and professional development * Career growth opportunities within a trusted Caterpillar dealership * Safety-first, team-oriented culture * A performance-driven, customer-focused culture where safety, quality, and efficiency are integrated into daily operations Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
    $42k-53k yearly est. 2d ago
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  • Director of Customer Service

    Culligan International 4.3company rating

    Rosemont, IL jobs

    Job Title: Director, Customer Service Division: Consumer Product, PurePlay (APEC) Supervisor: Sr. Director, Brand Marketing Description: The Director of Customer Service will lead and elevate the Customer Care function for our multi-brand eCommerce business, directing the team in alignment with the company's strategies, initiatives, and operations. Partnering closely with the Sr. Director of Brand Marketing, this leader will play a key role in continuously improving the end-to-end consumer journey, embedding customer insights into business decisions, and driving long-term loyalty. The Director will also collaborate with Product, Sales, and Supply Chain teams to close feedback loops, proactively resolve recurring customer pain points, and equip frontline agents with the tools, training, and brand-aligned voice needed to deliver exceptional service. Responsibilities: Strategic Leadership Define the vision and roadmap for the Customer Service team in alignment with business growth, consumer expectations, and brand strategies. Partner with Brand Marketing leadership to embed customer care as a critical part of the end-to-end consumer experience. Lead the design and implementation of continuous improvement initiatives that reduce friction across the consumer journey. Lead brand consolidation efforts within Customer Service operations to ensure consistent processes, tone, and experience across all brands. Customer Care Excellence Oversee day-to-day operations of Customer Care across all channels Establish and monitor KPIs dashboard around response time, resolution rate, CSAT/NPS, and agent productivity to ensure exceptional service standards. Implement scalable systems, knowledge bases, and troubleshooting guides to support agents in delivering accurate, empathetic, and brand-consistent service. Training & Enablement Equip agents with up-to-date training materials, product knowledge, escalation procedures, and communication guidelines. Build a culture of coaching and professional development to continually elevate team capabilities. Service Technology and Innovation Explore and implement emerging technologies, including AI-driven solutions, to enhance customer support efficiency and effectiveness. Evaluate and integrate new platforms, tools, and resources into existing systems to improve service delivery. Stay ahead of industry trends and proactively recommend technology enhancements that align with customer and business needs. Cross-Functional Collaboration Work with Product and Quality teams to capture, analyze, and act on customer feedback, proactively addressing recurring issues. Collaborate with Supply Chain to ensure fulfillment and returns processes meet customer expectations. Partner with Technology/IT to implement service tools, CRM platforms, and automation that increase efficiency and customer satisfaction. Insights & Continuous Improvement Leverage data and analytics to identify service trends, root causes of customer issues, and opportunities for improvement. Share insights with leadership to inform marketing campaigns, product development, and operational decisions. Drive the evolution of self-service tools, FAQs, and proactive communication strategies to reduce inbound contact and empower customers. Required Qualifications: Bachelor's degree required. 10+ years of progressive leadership experience in Customer Service/Customer Experience, preferably in an eCommerce or consumer products industry. Proven track record of leading a large, high-volume, multi-channel customer service teams. Experience assistance with implementing and optimizing CRM, helpdesk, or contact center technologies (Zendesk, Gorgias, Salesforce Service Cloud, etc.). Demonstrated ability to design and track customer service KPIs and drive performance against them. Proven experience implementing new platforms, automation, or AI-driven tools in a customer service environment Strong understanding of sales enablement and experience driving upsell initiatives within service channels. Experience partnering cross-functional team to improve customer outcomes. Expertise in continuous improvement methodology and a passion for consumer-centric innovation. Exceptional communication, leadership, and change management skills. Direct experience in technical water filtration products strongly preferred. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position; Customer-Centric Mindset, Strategic Thinking, Cross-Functional Collaboration, Operational Excellence, Data-Driven Decision Making, Change Leadership, People Leadership & Coaching, Communication & Influence, Problem Solving & Resolution, Adaptability & Resilience About Us - The PurePlay business is a growing portfolio of purpose-driven water filtration brands and part of Culligan International, a private-equity held company based in Rosemont, Illinois. Our PurePlay brands serve a shared mission: to make clean, great-tasting, and contaminant-free water accessible in every household. APEC Water is our flagship brand, widely trusted by professionals and discerning consumers alike for its uncompromising performance, rigorous engineering, and industry-leading reverse osmosis systems. Express Water brings bold design and modern simplicity to everyday households, delivering powerful water filtration in sleek, user-friendly formats-designed for DIY installers and first-time buyers alike. CuZn extends our professional-grade portfolio with performance-focused specialty filters, while Pure Blue delivers reliable, accessible solutions tailored for value-seeking families looking for high-quality hydration with minimal complexity. Across the portfolio, we combine technical credibility with consumer-first thinking-creating products that are engineered to perform, built to last, and positioned to win in every channel. Target Salary Range: $115-135k per year plus bonus. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
    $115k-135k yearly 4d ago
  • Calibration Supervisor

    Advanced Technology Services 4.4company rating

    Piper City, IL jobs

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Manages the Site Safety Program and ensures all policies are being followed by employees · Drives housekeeping standards, including 5S · Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives To Inspire and Provide Clarity on Vision and Strategy · Develops and displays a thorough understanding of site-level and company-wide strategic initiatives · Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures · Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives To Own Our ATS Culture · Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture · Displays behaviors that align with being self-motivated and emotionally intelligent To Support Our Employees' Learning and Growth · Manages employee performance and provides development opportunities · Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement · Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer · Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team. · Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps. · Conducts and participates in team meetings as an influential leader. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience · Strong communication skills - verbal and written · Strong computer skills, including Microsoft applications, web-based applications, and CMMS software Desirable KSAs: · Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building) · Planner/scheduler experience ideal ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $76,937.45 - $102,583.29 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ( ) ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. xevrcyc Revisión de la política de privacidad aquí here. ( )
    $76.9k-102.6k yearly 2d ago
  • Calibration Supervisor

    Advanced Technology Services 4.4company rating

    Strawn, IL jobs

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Manages the Site Safety Program and ensures all policies are being followed by employees · Drives housekeeping standards, including 5S · Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives To Inspire and Provide Clarity on Vision and Strategy · Develops and displays a thorough understanding of site-level and company-wide strategic initiatives · Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures · Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives To Own Our ATS Culture · Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture · Displays behaviors that align with being self-motivated and emotionally intelligent To Support Our Employees' Learning and Growth · Manages employee performance and provides development opportunities · Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement · Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer · Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team. · Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps. · Conducts and participates in team meetings as an influential leader. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience · Strong communication skills - verbal and written · Strong computer skills, including Microsoft applications, web-based applications, and CMMS software Desirable KSAs: · Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building) · Planner/scheduler experience ideal ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $76,937.45 - $102,583.29 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ( ) ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. xevrcyc Revisión de la política de privacidad aquí here. ( )
    $76.9k-102.6k yearly 2d ago
  • Service Director

    HSG Laser Us 3.7company rating

    Addison, IL jobs

    About the Company HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: **************** Primary Function: Has overall responsibility for the strategic leadership and operational excellence of the service department. Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth. Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives. Primary Responsibilities: Strategic Service Leadership Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations. Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience. Establish and monitor service performance metrics, driving accountability and operational excellence. Service Operations Management Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution. Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness. Ensures compliance with warranty policies, service agreements, and industry regulations. Customer Experience & Satisfaction Champions a customer-centric approach across all service functions. Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality. Serves as a senior escalation point for complex service issues and high-value customer relationships. Secondary Responsibilities: Process & Infrastructure Development Designs and implements scalable service processes, workflows, and systems to support growth and efficiency. Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs. Leads digital transformation efforts within the service department, including CRM and service management platforms. Team Development & Leadership Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities. Conducts performance evaluations, succession planning, and professional development initiatives. Reporting & Analytics Delivers executive-level reporting on service performance, customer satisfaction, and operational trends. Uses data-driven insights to inform strategic decisions and continuous improvement efforts. Cross-Functional Collaboration Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration. Represents the service function in leadership meetings and strategic planning sessions. Position Requirements: Education & Experience Bachelor's degree in Engineering, Business Administration, or related field desired. Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager. Proven experience managing technical service teams and developing service infrastructure. Skills & Competencies Strategic thinker with strong operational execution capabilities. Exceptional leadership, communication, and interpersonal skills. Proficiency in CRM, ERP, and service management platforms. Strong analytical skills and ability to interpret complex data sets. Deep understanding of machinery, industrial equipment, or technical service environments. Other Requirements Ability to travel to customer sites, manufacturing facilities, and industry events as needed. Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists. Demonstrated resilience and adaptability in navigating change and leading through uncertainty. HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
    $88k-129k yearly est. 1d ago
  • Calibration Supervisor

    Advanced Technology Services 4.4company rating

    Pontiac, IL jobs

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Manages the Site Safety Program and ensures all policies are being followed by employees · Drives housekeeping standards, including 5S · Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives To Inspire and Provide Clarity on Vision and Strategy · Develops and displays a thorough understanding of site-level and company-wide strategic initiatives · Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures · Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives To Own Our ATS Culture · Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture · Displays behaviors that align with being self-motivated and emotionally intelligent To Support Our Employees' Learning and Growth · Manages employee performance and provides development opportunities · Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement · Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer · Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team. · Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps. · Conducts and participates in team meetings as an influential leader. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience · Strong communication skills - verbal and written · Strong computer skills, including Microsoft applications, web-based applications, and CMMS software Desirable KSAs: · Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building) · Planner/scheduler experience ideal ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range$76,937.45-$102,583.29 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
    $76.9k-102.6k yearly Auto-Apply 3d ago
  • Calibration Supervisor (Hiring Immediately)

    Advanced Technology Services 4.4company rating

    Pontiac, IL jobs

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, Mxico y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fbricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety Manages the Site Safety Program and ensures all policies are being followed by employees Drives housekeeping standards, including 5S Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives To Inspire and Provide Clarity on Vision and Strategy Develops and displays a thorough understanding of site-level and company-wide strategic initiatives Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives To Own Our ATS Culture Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture Displays behaviors that align with being self-motivated and emotionally intelligent To Support Our Employees Learning and Growth Manages employee performance and provides development opportunities Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication To Ensure and Drive our Business Results Leads and ensures the Operating System is understood, reinforced, and embedded Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team. Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps. Conducts and participates in team meetings as an influential leader. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience Strong communication skills verbal and written Strong computer skills, including Microsoft applications, web-based applications, and CMMS software Desirable KSAs: Foundational business acumen (understanding contracts and the customers business, negotiation, billing models, financial experience, relationship building) Planner/scheduler experience ideal ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $76,937.45$102,583.29 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religin, sexo (incluido el embarazo, identidad de gnero y orientacin sexual), origen nacional, discapacidad, estatus de veterano, informacin gentica u otro estatus legalmente protegido. Revisin de la poltica de privacidad aqu here.
    $76.9k-102.6k yearly 2d ago
  • Supervisor, Service Parts

    Kohler Co 4.5company rating

    Kohler, WI jobs

    _Work Mode: Onsite_ **$2500 Sign On Bonus!!!** **Opportunity** : The Supervisor, Service Parts is responsible for leading operational activities within Kohler's Service Parts business to ensure timely, cost-effective delivery of quality parts. This role drives continuous improvement in production efficiency, labor utilization, and safety while fostering associate engagement and development. Reporting to the Sr. Manager - Distribution, the Supervisor manages unionized teams, administers labor relations policies, and collaborates across departments to meet customer demands and organizational goals. **Responsibilities:** + Manage the implementation of production methods, standards, techniques to ensure that parts and part kits are built and shipped correctly and on time for customer satisfaction as defined by the commitments to production and efficiency goals. + Plan and implement adjustments to staffing levels in the Service Parts area to maintain labor effectiveness goals and meet goals for schedule adherence. + Direct operations to ensure quality of product and with the support of safety, maintain programs that foster a safe work environment. + Drive continuous improvement by leading efforts to improve operations efficiency, continually improving the use of labor and materials. + Create and implement a strategic plan for delivering short and long-term goals for the Service Parts Operations area. + In consultation with Human Resources, administer approved collective bargaining agreement and labor relations policies, employment standards policies, personnel practices and procedures; discipline and counseling of associates. + Build a strong team to enhance effectiveness of the Service Parts Operations group. + As directed by the Sr. Manager, Distribution, meet with Accounting to review department budgets. + Identify training opportunities (formal, coaching, and on the job) to enhance productivity, job performance, personal growth and ultimately to improve the effectiveness of the Service Parts group. + Evaluate training effectiveness in relation to knowledge gained, quality feedback, warranty rating, and customer satisfaction. + Measure project performance using appropriate tools and techniques. + Report and escalate to management as needed. + Manage the creation and maintenance of comprehensive process documentation. + Other duties as assigned by leadership. **Skills/Requirements** **_Required:_** + Associates Degree in Business Management, Supply Chain or related field preferred or equivalent experience in lieu of. + Minimum of 2-5 years prior production leadership experience. + Minimum of 5-8 years prior experience in operational or supply chain management. **_Preferred:_** + Bachelor's Degree from a four-year college or university in Business Management, Finance, Marketing, or related technical field. + Well-rounded exposure to manufacturing, business development, marketing, human resources and finance is highly preferred. + Entrepreneurial spirit - a self-starter with an internal drive to identify and create new business opportunities. + Prior experience leading unionized associates. \#LI-SW1 \#LI-Onsite **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $71,500 - $108,700. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.
    $71.5k-108.7k yearly 44d ago
  • Supervisor, People Services

    Fortune Brands Home & Security 4.8company rating

    Deerfield, IL jobs

    Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We're focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. At Fortune Brands, we're building something big. We're advancing exciting innovations in all of our products and processes. We're delivering trust, dependability, sustainability, and style. To make it all happen, we've transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential. When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here . Job Description The People Services Supervisor leads a team of five Tier 1 People Services Specialists responsible for delivering exceptional HR support to associates, managers and the HR organization. This role oversees the Tier 1 team as they deliver front line HR support, onboarding processes, HR program execution, and other HR services ensuring compliant, efficient and above all, positive associate experiences. The Supervisor acts as an escalation point, drives process improvements, and partners with HR Centers of Excellence (COEs) and fellow support functions to optimize HR service delivery workflows. JOB LOCATION: Hybrid in Deerfield (On-site Tuesday, Wednesday, and Thursday) What you will be doing: Lead and develop a team of five People Services Specialists supporting applicants, future associates, associates, and the HR COEs. Provide feedback, coaching, and guidance to ensure team alignment and performance. Serve as an escalation point for complex onboarding, pre-employment, and AskHR inquiries. Oversee requisition and offer letter creation, pre-employment screening, and onboarding processes. Evaluate and develop continual improvements to the onboarding structure and rotational ownership model. Partner with COEs to update onboarding materials semi-annually. Oversee execution of HR programs including Tuition Reimbursement, Relocation, Referrals, employee recognition, and HR intranet content updates. Monitor compliance for I-9 and E-Verify processes; develop and maintain governance standards. Monitor AskHR (Jira) dashboards and responses; identify trends and drive efficiency improvements. Ensure Tier 1 SOPs, working documents, and SmartSheets are accurate and updated. Partner with HR Managers, COEs, and other support teams to identify and deliver process improvements and minimize escalations. Ensure SLAs are met across Tier 1 activities. Support, lead and/or oversee special projects as assigned. Qualifications A minimum of 3 years of HR experience, preferably within HR Operations in a shared services delivery model. A minimum of 1 year of experience as a direct people manager with demonstrated ability to effectively lead others - including providing coaching, feedback and development. Bachelor's degree in HR or related field is preferred. Strong knowledge of core HR processes and HR program administration. Intermediate to advanced skills with HR systems (Workday, Smart Recruiters, and/or Smartsheet or similar), Microsoft Office Suite, and cloud-based filesharing platforms (Box, SmartSheet). Familiarity with compliance requirements (Examples: I-9 and E-Verify). Excellent communication and problem-solving skills. Strong attention to detail and ability to prioritize in a fast-paced, evolving organization. Preferred: Experience with case management systems and processes such as ServiceNow, Workday Help, or Jira Service Management SHRM-CP or PHR certification Additional Information Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $70,000 USD - $110,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates. Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com . Equal Employment Opportunity Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Important Notice: Protect Yourself from Fraudulent Job Postings To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.
    $70k-110k yearly 1d ago
  • Service Supervisor

    Ingersoll Rand 4.8company rating

    Kansas City, MO jobs

    Service Supervisor BH Job ID: 3202 SF Job Req ID: 15559 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Service Supervisor Location : Kansas City, MO (onsite with travel) About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance. Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard. Responsibilities * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements * High school diploma or GED required with relevant work experience * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Core Competencies * Advanced customer service skills including conflict resolution, communication, negotiation, etc. * Leadership skills with the ability to inspire, develop, and hold teams accountable * Strong verbal and written communication skills * Solid operating knowledge of Microsoft office software and other basic computer usage. * Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Preferences: * Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field Travel & Work Arrangements * This is an onsite, with travel position and a Company Vehicle is provided. * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical /equipment rooms. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
    $74k-103k yearly est. 39d ago
  • Casino Service Supervisor

    Penn Entertainment 4.2company rating

    Aurora, IL jobs

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. . BRING US YOUR BEST. . STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 25.00
    $37k-50k yearly est. Auto-Apply 2d ago
  • Field Service Supervisor

    Koch Enterprises 4.2company rating

    Kansas City, MO jobs

    Join our dynamic team as a Field Service Supervisor specializing in the installation, start-up, and commissioning of automated paint finishing systems. We are seeking a skilled and motivated individual who is passionate about delivering high-quality service to our clients in various industries. As a road warrior, you will embark on exciting projects, spending weeks at a time on job sites, ensuring the successful implementation of our cutting-edge technology. This role offers the opportunity for travel and hands-on experience in a fast-paced environment. Responsibilities: Oversee the installation, start-up, and commissioning of automated paint finishing systems at customer sites. Lead a team of technicians to ensure projects are completed safely, efficiently, and within budget. Coordinate with project managers, engineers, and clients to develop project schedules and deliverables. Provide on-site training and technical support to customers during system integration and optimization phases. Troubleshoot and resolve technical issues related to equipment performance and functionality. Maintain accurate documentation of project activities, including installation reports, service logs, and customer correspondence. Adhere to company safety protocols and industry regulations while working on job sites. Collaborate with internal teams to improve product design, installation procedures, and customer support processes. Travel extensively to customer locations, staying on-site for extended periods before returning home for scheduled breaks. Qualifications: Bachelor's degree in mechanical engineering, Electrical Engineering, or related field preferred. Minimum of 5 years of experience in field service, installation, or maintenance of industrial equipment, with a focus on automated systems. Proven leadership skills with the ability to motivate and mentor a team of technicians. Strong problem-solving abilities and technical aptitude in mechanical, electrical, and control systems. Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues. Willingness to travel extensively and work on-site for extended periods, including weekends as needed. Valid driver's license and clean driving record. Ability to lift and carry heavy equipment and work in physically demanding environments. Familiarity with PLC programming, robotics, and industrial automation technologies is a plus. Equal Opportunity Employer: Including disability/veteran
    $36k-51k yearly est. 6d ago
  • Kalamazoo Field Service Supervisor

    HECO 4.0company rating

    Kalamazoo, MI jobs

    Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities. We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing. When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship. Responsibilities and Expectations: HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met. Lead Field Service team in day-to-day operations. Quote and schedule all field service-related work. Responsible for department monthly P&L. Lead, Manage, and hold technicians accountable. When necessary, recruit, hire, and train additional service technicians. Create/review all service reports prior to sending them to customers. Ensure all technicians are up to date on all required safety training and tasks. Be onsite and be main customer contact while overseeing large projects. Will be required onsite often to start while the team is continued to be grown and advanced Ideal Candidates will: 5+ Years of electric motor field service experience with project management experience. Experience with working on above NEMA frame motors up to 10,000HP Have the ability to give presentations to customers about industry leading techniques and services. Fit within the HECO culture and share the same core values as the company and its team. A highly detailed individual who can excel in a fast paced, quickly changing environment. Growth oriented in nature - excited to be part of a company that is focused on growth. Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty) Experience writing technical reports following completed work. Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities. Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time. Benefits Paid Time Off On-the-job Training 401K Employer Match Medical, Dental and Vision plans And more! Pay Range: HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
    $41k-53k yearly est. Auto-Apply 60d+ ago
  • Shared Services Supervisor

    Thyssenkrupp Materials Na 4.4company rating

    Southfield, MI jobs

    Job SummarySupervises workers and tasks in the organization's accounts payable and accounts receivable functions.Job Description Key Accountabilities Coordinate and manage / supervise employees performing activities related to centralized: Cash disbursements and any related troubleshooting Vendor invoice entry and any related inquiries or adjustments Centralized cash applications Master data maintenance (including parameter and control tables where applicable) Sales and use taxes Tax return compliance and reconciliation, exemption certificates, Forms W-9, tax rate database, general ledger account reconciliations, audit management and coordination Form 1099 processing and compliance Other regulatory / tax filings as required Internal, external and regulatory audit requirements as assigned Develop and maintain MS/SharePoint site as necessary Monitor and report key processing indicators related to shared service environment Participate, as necessary, as a subject matter expert on SAP ERP process team and business transformation team Other tasks and responsibilities that are relevant to this activity Manage the day-to-day outsourcing relationship with an internal offshore service provider, including communication, performance, risk, and continuous knowledge transfer Perform corporate liaison role to ensure coordination of activities amongst business units, credit departments, internal auditors, external auditors, regulatory auditors, customers and suppliers. Meet TKMNA Employee Attributes / Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Qualifications: Minimum Requirements: Bachelor degree in Accounting Minimum of 4 years in shared services environment Three (3) to 4 years in a supervisory or managerial capacity SAP experience or other integrated system Strong knowledge of Generally Accepted Accounting Principles Experience with audit and internal controls Excellent analytical, communication and leadership skills Preferred Requirements: CPA/CMA certification Experience with MS/SharePoint at administrator level International accounting experience Project Management Experience with HighRadius Cash Application Experience with Vertex and/or Avalara Tax Software Benefits Overview We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
    $45k-66k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor

    Default 4.5company rating

    Michigan jobs

    Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift #INDT2
    $41k-57k yearly est. 37d ago
  • Service Director

    Baker Auto Group 4.2company rating

    Grand Rapids, MI jobs

    At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: You've done this job before. You have the playbook and you know how to execute. You have turned an average service department into a best-in-class money maker. You are not the person needing the training, you are the person doing the training. You know how to recruit, staff and motivate every person in the department. Job Responsibilities: Coaching and Leadership Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel. Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements. Pushes accountability through all levels of the department; addresses under-performers with urgency. Knows the developmental needs of team members; makes training a priority. Is always recruiting, attracting top talent to the dealership. Supports fellow managers with solutions that benefit the entire dealership. Customer Satisfaction Expects to lead in CSI performance and instills the same expectation in every team member. Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals. Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence Operational Excellence Builds the optimal shop structure and work distribution processes for maximizing Technician productivity. Develops and trains Advisors to achieve the very best RO Quantity and Quality. Designs and implements processes that are clear, sustainable and drive the desired outcomes. Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides. Generates expected profits by controlling pricing, productivity, personnel expense and operating expense. Ensures the department and personnel remain compliant with company, factory and government policy and regulations. Skills & Qualifications: 10 years of experience in the retail automotive service and parts business 5 years of experience as a Service Manager/Director. Experience with the CDK dealer management system is a bonus. A current valid driver's license and insurability rating is required High School Diploma or equivalent; College degree is preferred. Benefits Include: Company vehicle Health, dental, life and vision insurance 401(k) Paid Time-Off Continued professional development
    $91k-140k yearly est. Auto-Apply 60d+ ago
  • Customer Service Assistant Manager

    Champaign Park District 3.5company rating

    Champaign, IL jobs

    Customer Service Assistant Manager - Sholem Aquatic Center Champaign Park District - Seasonal, Non-Exempt (not to exceed six months) Season runs March through September About the Job The Customer Service Assistant Manager plays a key role in creating a welcoming, organized, and efficient experience for guests at Sholem Aquatic Center. Supporting front desk, admissions, and water slide operations, this position helps ensure smooth daily procedures, excellent customer service, accurate cash handling, and strong support for seasonal staff throughout the aquatic season. Summary of Responsibilities Support front desk, admissions, concessions, and water slide operations Provide friendly, professional customer service to patrons and staff Assist with daily opening and closing procedures, including cash control and deposits Handle admissions and concession sales accurately, including making change Maintain cleanliness of the concessions deck and admissions areas Assist with training, scheduling, supervising, and evaluating seasonal front desk staff Help coordinate bookings for groups, birthday parties, and facility rentals Maintain accurate records of revenue and daily receipts Answer incoming phone calls and provide information on pool programs and events Assist with staff meetings, training sessions, and special events Ensure compliance with safety policies, confidentiality standards, and Park District procedures Perform other related duties as assigned Why Work With Us? Gain valuable supervisory and leadership experience in a fast-paced aquatic environment Build strong customer service, cash handling, and administrative skills Be part of a supportive team that values professionalism, teamwork, and community impact Enjoy a dynamic, outdoor workplace during the summer season Benefits Summary Seasonal, non-exempt hourly position Training provided by the Champaign Park District, including: First Aid, AED, and CPR Heads Up Concussion Training Mandated Reporter and Harassment Prevention Training Bloodborne Pathogen Training HR and Recreation Software Training Facility and Driver Training About the Champaign Park District The Champaign Park District is dedicated to enhancing community quality of life through parks, recreation programs, and facilities that promote health, wellness, and connection. Our team is committed to providing safe, inclusive, and engaging experiences for residents and visitors of all ages. Who This Position Is Ideal For This role is ideal for individuals who enjoy working with the public, thrive in a leadership-support role, and have experience with cash handling and team coordination. If you are organized, reliable, enjoy mentoring staff, and want to make a positive impact in a community-focused aquatic facility, this is a great opportunity for you. Equal Opportunity Employer Disclaimer The Champaign Park District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or veteran status. We are committed to providing a workplace that is free from discrimination and harassment of any kind. All employees are required to comply with our equal opportunity and harassment laws, policies, and procedures. Qualifications Must be at least 18 years of age. Previous cash handling experience required. Ability to effectively use a computer with a touchscreen, mouse, and keyboard. Strong communication skills and ability to work cooperatively with staff and the public. Understanding cash control procedures and daily receipts. Ability to accurately calculate transactions and make change. Ability to plan, organize, and support front desk/admissions operations. Previous experience leading and supervising staff preferred.
    $32k-52k yearly est. 6d ago
  • Director of Culinary Services

    Solstice at Joliet 4.2company rating

    Joliet, IL jobs

    Job Description Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Director of Culinary Services to join our team. Responsibilities: Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed. · Assist in planning, preparation, and execution of special events, banquets, and theme meals. · Uses innovation, imagination, originality, and talent to produce menus and recipes that utilize the highest quality ingredients allowed within the overall food and labor budget of the community. · Understand and maintain monthly and annual budgets for Food & Beverage department, including documentation of monthly spend on food, supplies, and labor. · Review and adjust menus to accommodate seasonal ingredients, recipe improvements, supply chain shortages, rebated and contracted products and cost of goods increases. · Responsible for ensuring that purchasing standards are maintained and that approved vendors are always used. Maintain strong and positive relationships with all vendors. · Accurately report and submit monthly inventory of food & beverage supplies. · Interview, hire and train staff for culinary and food and beverage positions. · Responsibly manage and supervise all culinary and food & beverage staff including scheduling, assignment, direction, performance review, hiring and corrective action consistent with company policy. · Work with the Executive Director and administrative staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores. · Ensure preventive maintenance programs are conducted for kitchen equipment and that all staff uses and maintains equipment properly to avoid damage and costly repair. · Ensures any dietary needs and restrictions are met. · Confirm food policies and procedures are being practiced by kitchen staff including, personal hygiene, safe food storage and handling procedures. · Manages control of food preparation with particular attention to potential overproduction and waste. · Oversee maintenance and production of accurate daily records. · Provide ongoing training at regular intervals to kitchen staff in the areas of food preparation and quality service and ensure that plating and presentation meet DSL standards for quality and appearance. · Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectation. · Work with BOH & FOH staff to ensure that they have a clear understanding of how to provide outstanding customer service. · Work closely with Marketing and Activities personnel to ensure all resident special needs are met as well as to coordinate planning of unique events. · Meet regularly with residents and family members to confirm that high satisfaction levels are being met. · Advise management of any concerns regarding residents. Supervisory Responsibilities: Directly supervises employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees. Qualifications: Bachelor's degree from an accredited college or university in Culinary Arts preferred, or an associate degree and equivalent combination of minimum five years' work experience as an Executive Chef. · Minimum of five years' experience as an Executive Chef within the hospitality industry. · Current ServSafe Certification. Benefits: In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in Morada Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V
    $83k-127k yearly est. 25d ago
  • Director of Culinary Services

    Solstice at Lee's Summit 4.2company rating

    Lees Summit, MO jobs

    Job Description Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. ** Schedule is Sunday - Thursday ** We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for an Executive Chef to join our team. Responsibilities: Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed. · Assist in planning, preparation, and execution of special events, banquets, and theme meals. · Uses innovation, imagination, originality, and talent to produce menus and recipes that utilize the highest quality ingredients allowed within the overall food and labor budget of the community. · Understand and maintain monthly and annual budgets for Food & Beverage department, including documentation of monthly spend on food, supplies, and labor. · Review and adjust menus to accommodate seasonal ingredients, recipe improvements, supply chain shortages, rebated and contracted products and cost of goods increases. · Responsible for ensuring that purchasing standards are maintained and that approved vendors are always used. Maintain strong and positive relationships with all vendors. · Accurately report and submit monthly inventory of food & beverage supplies. · Interview, hire and train staff for culinary and food and beverage positions. · Responsibly manage and supervise all culinary and food & beverage staff including scheduling, assignment, direction, performance review, hiring and corrective action consistent with company policy. · Work with the Executive Director and administrative staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores. · Ensure preventive maintenance programs are conducted for kitchen equipment and that all staff uses and maintains equipment properly to avoid damage and costly repair. · Ensures any dietary needs and restrictions are met. · Confirm food policies and procedures are being practiced by kitchen staff including, personal hygiene, safe food storage and handling procedures. · Manages control of food preparation with particular attention to potential overproduction and waste. · Oversee maintenance and production of accurate daily records. · Provide ongoing training at regular intervals to kitchen staff in the areas of food preparation and quality service and ensure that plating and presentation meet DSL standards for quality and appearance. · Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectation. · Work with BOH & FOH staff to ensure that they have a clear understanding of how to provide outstanding customer service. · Work closely with Marketing and Activities personnel to ensure all resident special needs are met as well as to coordinate planning of unique events. · Meet regularly with residents and family members to confirm that high satisfaction levels are being met. · Advise management of any concerns regarding residents. Supervisory Responsibilities: Directly supervises employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees. Qualifications: Bachelor's degree from an accredited college or university in Culinary Arts preferred, or an associate degree and equivalent combination of minimum five years' work experience as an Executive Chef. · Minimum of five years' experience as an Executive Chef within the hospitality industry. · Current ServSafe Certification. Benefits: In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in Morada Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V
    $76k-120k yearly est. 29d ago
  • Service Supervisor

    Fabick Cat 4.2company rating

    Service supervisor job at Fabick Cat

    Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit ************************* Why Work For Us! At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package. Responsibilities: * Reviews customer requests for service to ascertain cause for service request, type of malfunction, and customer address. * Determines staff hours, number of personnel, and parts and equipment required for service call, utilizing knowledge of product, typical malfunctions, and service procedures and practices. * Prepares schedules for service personnel, assigns personnel to routes or to specific repair and maintenance work according to workers' knowledge, experience, and repair capabilities on specific types of products. * Arranges for transportation of machines and equipment to customer's location for repairs or from customer's location to shop for repairs that cannot be performed on premises. * Keeps records of work hours and parts utilized and work performed for each service call. * Requisitions replacement parts and supplies. * Counsel employees about work-related issues and assist employees to correct job-skill deficiencies. * Monitor employees' work levels and review work performance. * Patrol and monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules. * Investigate accidents and injuries, and prepare reports of findings. * Compile operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, and test results. * Performs any and all duties as assigned. Qualifications: * Bachelor's degree in Business Management or related business field is preferred, but not required. * Three to seven years of service experience is required. * 5 plus years in supervision, preferably supervising technicians. * Excellent written and oral communication skills are required. * Proficiency in Microsoft Word, Excel and other business software applications is required. * The ability to maintain a high degree of confidentiality is required. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds. Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
    $42k-54k yearly est. 55d ago

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