Systems Engineer jobs at JT3

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

💼 We're Hiring: IT Systems Administrator Industry: Technology / Engineering / R&D Salary Range: $100k to $120k We're looking for a hands-on, highly skilled IT Systems Administrator to support a global workforce while owning on-site IT operations. This role blends end-user support, infrastructure management, cloud administration, and security operations-ideal for someone who thrives in a dynamic environment and values reliability, security, and continuous improvement. 🔧 What You'll Do IT Service Delivery & Support Deliver secure, reliable, and high-performing IT services aligned with SLAs and business needs. Provide exceptional end-user support with proactive communication and issue resolution. Offer Smart Hands support, including hardware installs, troubleshooting, testing, and maintenance. Assist staff with technical issues and provide training on IT and security best practices. Facilities IT Ownership Serve as the primary IT point of contact for the physical office(s). Own all site-specific IT operations, performance, and asset management. Collaborate with global IT teams to ensure seamless integration and operational uptime. Cloud & Endpoint Administration Administer the Office 365 suite (Exchange, Teams, SharePoint, OneDrive). Manage Microsoft Intune, Entra ID (Azure AD), Microsoft Security Center, and Purview. Deploy and manage Windows devices using Microsoft Autopilot. Administer JAMF Pro for iOS fleet management, security, and compliance. Support and optimize Windows and iOS environments for high engineering productivity. Security Operations & Incident Response Oversee cybersecurity operations including firewalls, IDS/IPS, endpoint protection, and patching. Monitor SOC alerts through SIEM tools and Microsoft Defender. Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document events. Administer physical security systems such as access control, CCTV, alarms, and badge management. Help safeguard sensitive IP, design data, and R&D assets. System & Infrastructure Administration Maintain servers, networks, storage, and critical applications. Ensure high availability, strong performance, and disaster-recovery readiness. Support engineering tools, EDA environments, and design workflows.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

experience with Azure system admin Candidate Profile: Strong experience with Microsoft Azure administration (ideally 3+ years) Systems/network engineering background Microsoft certifications (AZ-104 preferred) Comfortable with hybrid cloud environments and onsite support

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Job Title: R&D Technical Writing Analyst (Packaging R&D) Contract: 12 months to start About the Role We are seeking an experienced R&D Technical Writing Analyst to join our Packaging R&D team. This role is responsible for developing regulatory-compliant end-user product labeling that supports business and quality requirements. The analyst will contribute to both new product development and sustaining engineering activities, including label design and release, artwork development, and process improvements for efficiency and compliance. This position works closely with cross-functional teams, actively removes roadblocks, meets key labeling milestones, and leads or supports continuous improvement initiatives with measurable business impact. Key Responsibilities Create clear, compliant product labeling and associated documentation for new and existing products. Develop, update, and release label artwork/images; maintain congruency between product labeling and IFUs. Support IFU development and release in PLM for new products and design changes. Manage tasks related to IFU/literature printing suppliers and translation vendors. Research and communicate product, technology, and test method information in a logical and user-friendly manner. Drive continuous improvement initiatives, including NCs, CAPAs, quality plans, and best-practice identification. Support internal and external audits: gather documentation, provide explanations, and participate in front/back-room activities. Ensure all documentation complies with Good Documentation Practices (GDP) and internal quality policies. Deliver high-quality technical documents (SOPs, work instructions, technical literature, engineering content) that meet standards and audience needs. Review and audit documentation from other teams to ensure accuracy and consistency. Provide weekly activity summaries, manage multiple priorities, and communicate progress with stakeholders. Required Qualifications 2-4 years of relevant technical writing, labeling, or R&D experience. Bachelor's degree in Graphics, Language, or related field (Advanced degrees may offset years of experience). Ability to manage a high-volume, varied workload and meet tight deadlines. Strong communication and organizational skills. Commitment to quality, compliance, and continuous improvement. Technical Skills Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio). Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator). Hands-on experience with database-driven labeling systems, such as: Prisym ID Label View Loftware Bartender NiceLabel EasyLabel

Requirements Support Client's FENX testing and installation effort, Execute pre-built TestRail test cases and validate software/hardware integration. Perform device configuration, firmware loading, and onsite hardware verification. Identify, document, and retest defects in collaboration with engineering. Provide daily execution summaries and phase-end test reports. Support installation punch lists, network validation, and device readiness checks. Card-Based Processing Onboarding and training on faregate devices. Executing test cases for card-based processing. Compiling test results and generating detailed TestRail test reports. Post-launch testing for bugs/issues identified during the pilot. Open Payment Processing + Fare Detection System Executing test cases for open-payment processing workflows. Compiling test results and generating detailed TestRail test reports. Post-launch testing for bugs/issues identified during Phase 2 pilot. Core Tech Stack AFC & Fare Collection Systems Cubic FENX, NextCity, validators, gates, TVMs. Fare device firmware tools & diagnostic utilities. Back-office transaction systems, API logs, and device communication protocols. Testing & QA Tools TestRail (required). Jira, Azure DevOps, or ServiceNow for defect management. Confluence for documentation. Git/GitHub/Bitbucket (for configuration review as needed). Hardware & Network Tools Linux/Windows diagnostics. Wireshark / packet capture utilities. Serial/Ethernet communication validation. OEM device provisioning tools. Multimeters and electrical verification tools. Required Skill Set Experience in testing and validating fare-collection systems (Cubic preferred). Strong functional, regression, and integration testing ability. Hands-on experience with faregates and payment-processing workflows. Firmware loading, device configuration, and hardware validation. Low-voltage installation familiarity (Cat5/6, power, grounding). Ability to read installation diagrams and diagnose field issues. Strong documentation and reporting discipline. Experience in transit, AFC, or industrial technical environments Daily execution status summaries. Defect logs with detailed reproduction steps and retest confirmations. Installation punch list and hardware verification checklist. Final Test Completion Summary Report per phase.

Role: KloudGin Systems Analyst Duration: 6+ Months Overview: The Client is seeking candidates with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications. Key Responsibilities: Participate in requirements gathering and analysis, technical design, testing, documentation and planning. Consult stakeholders to gather information about needs, objectives, functions, performance expectations, and input/output requirements. Identify and propose technical alternatives to fulfill requests. Collaborate with process owners and subject matter experts to define and revise user requirements and document business processes and configurations. Analyze workflows to identify impacts on business processes and recommend improvements. Develop testing criteria, conduct testing, debug issues, and prepare change notices for system modifications. Provide technical support and user training, effectively communicating complex information to non-technical users. Coordinate with consultants, system integrators, analysts, and technical staff to troubleshoot and resolve system issues. Foster and maintain effective working relationships within diverse teams. The successful analyst will bring proven experience in assessing business processes and matching user requirements to system capabilities, developing detailed specifications, testing and implementing IT applications according to testing criteria, troubleshooting moderately complex system problems, and providing effective consultation to users. They are expected to identify, assess, and coordinate training needs, translate technical terminology into nontechnical terms, and communicate effectively orally and in writing. Additionally, the analyst must excel at establishing and maintaining effective working relationships and working independently or collaboratively within diverse teams. Mandatory Requirements (Pass/Fail): The proposed resource must have these qualifications and experiences- Must have experience with configuration of KloudGin Work Management solution. Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with the implementation and support of Field Service Management solutions. Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware, and data migration. Must have experience and understand mobile technologies and their application in field service solutions. Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid. Must have experience with reporting and analytics tools related to FSM data. Must have basic knowledge of cloud-based solutions and SaaS platforms. Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint. Desirable Qualifications: Provides experience in resume that demonstrates qualification in these areas. Project management, functional lead, or coordination experience. Demonstrated ability to quickly learn new technologies and tools with minimal supervision. Strong stakeholder management skills, including setting expectations and facilitating consensus among diverse groups. Strong understanding of business processes related to field service operations. Ability to analyze existing systems and workflows to identify gaps and improvements. Excellent communication skills for collaborating with stakeholders, technical staff, end users, especially when communicating technical information to the non-technical user community. Ability to establish and maintain effective working relationships and work effectively in diverse teams. Ability to document system requirements, use cases, and technical specifications. Strong problem-solving skills and the ability to stay calm and adaptable while working on a fast-paced, dynamic project.

We are excited that you've taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn't stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you're looking to develop into a management position or establish yourself as an industry expert - we are here to support you. DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at ******************** LinkedIn DTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: Opportunity to be part of a disruptive high growth success story. DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers. We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk. Opportunity to be part of a business that's passionate about creating first-of-a-kind solutions. Best in class benefits What is the Role: DTEX is seeking an experienced Infrastructure Engineer with a strong software engineering background to help drive modernization of our infrastructure and operations. This is a high-impact role where you will design and implement automation solutions to manage customer environments and enable the business to scale beyond what manual operations allow. You will be instrumental in our efforts to transition from legacy operations to modern, automated Infrastructure as Code best practices, applying software engineering principles to solve complex operational problems and build resilient systems. What You Will Do: Design, write, and maintain software, primarily in Python, to automate the provisioning, deployment, and configuration management of our infrastructure Contribute to the adoption and maturation of Terraform, establishing and maintaining best practices for state management, modularization, and version control. Utilize Ansible and/or Saltstack to ensure consistency, repeatability, and standardization across all environments. Develop robust CI/CD pipelines for both infrastructure and application deployments, replacing manual processes. Implement and mature monitoring, logging, and alerting systems to proactively improve system reliability. Participate in a “follow the sun” on-call rotation, focusing on sustainable incident response, blameless postmortems, and driving continuous improvement. Champion SRE principles, automation, and coding best practices within the team and across the organization. We are looking for you if you have: Essential Technical Skills: 3+ years of hands-on experience managing production environments in AWS and/or GCP. Strong proficiency in Python. Demonstrated ability to write clean, maintainable, and testable code to solve infrastructure problems. Experience with Terraform, including best practices for state management and modular design in complex environments. Strong knowledge of Linux internals and high competency in Bash scripting and command-line operations. Proficiency with Ansible and/or Saltstack as configuration management tools. Expert level understanding of Git and collaborative workflows, such as branching strategies and code review best practices. Highly Desirable Skills: Proven track record of transitioning legacy/manual operations environments to automated, IaC-driven approaches. Experience with containerization in the context of Docker or Kubernetes, and how container orchestration is used in modern systems. Experience building and managing CI/CD pipelines for infrastructure automation. Familiarity with Zabbix, Prometheus, Grafana and other tools. Experience operating and querying Opensearch/Elasticsearch. ...and these other things: A strong desire to solve complex problems, the resilience to work through significant technical debt, and enthusiasm for driving cultural and technical change. A desire to work in enterprise and government focused computing environments with robust security and reliability requirements. MS/BS in Computer Science/Computer Engineering or related field of study (or equivalent experience) Must meet all personnel screening requirements as specified by applicable federal contracts or agency regulations, which may include US citizenship. This position is open to U.S. based candidates only. Unfortunately, we are unable to provide work visa sponsorship at this time. We take good care of our people. Our benefits include: Comprehensive health, vision, and dental coverage Flexible time off Company computer hardware of your choice Work from home setup reimbursement Wellness perks including access to mental healthcare, gym discounts and personal care concierge Virtual events, happy hours, trivia, and fun Monthly Internet & Phone Reimbursement Opportunities to learn and grow DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range (SF Bay Area): $150k-$190k.

IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction. Position Overview for the Technical Support Engineer - Platform Technologies: Manage and resolve challenging issues related to the ServiceNow platform Act as the first point of escalation within the technical support team Mentor junior team members across various technologies Develop a deep understanding of the ServiceNow platform and related systems Engage in customer-facing interactions requiring strong interpersonal skills Requirements for the Technical Support Engineer - Platform Technologies: Demonstrated ability to troubleshoot difficult technical issues Working knowledge of components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

The Role: The IT Operations team designs, builds, and maintains the corporate technology infrastructure that powers our people and systems. We're seeking a highly skilled and proactive IT Support Engineer Lead to provide advanced technical support, strategic guidance, and hands-on leadership across our distributed workforce and helpdesk operations. In this role, you will oversee the deployment, configuration, and optimization of hardware and software solutions while ensuring reliability, security, and scalability. You'll play a key role in designing and implementing performance enhancements, streamlining IT operations through automation, and guiding the team toward best-in-class service delivery. Location: This role requires a hybrid work schedule, with 2-3 days per week in our San Francisco, CA office to foster collaboration and teamwork. Responsibilities: Lead and mentor the IT support team, setting standards for timely, high-quality technical assistance across mac OS, Windows, and SaaS platforms. Develop and execute strategies for end-user support, device configuration, and system maintenance to improve reliability and user experience. Administer and manage devices using MDM tools such as Intune, Kandji, and Automox, ensuring compliance and security standards are maintained. Manage and support critical SaaS platforms including Slack, Microsoft 365, Atlassian, Okta, and Zoom, handling integrations, permissions, and user lifecycle management. Configure and maintain core network services (DNS, DHCP), VoIP systems, and A/V confe rencing solutions to enable seamless collaboration. Collaborate cross-functionally with other teams to identify technical improvements, contribute to architectural decisions, and support organizational initiatives. Design and deliver training sessions for employees on software tools, hardware usage, and IT best practices to foster self-sufficiency and adoption. Drive automation and process improvement initiatives to increase efficiency and reduce manual intervention across IT workflows. Qualifications: 5-8 years of IT support experience in a fast-paced, dynamic environment, including 3+ years in a Lead or Level 2 role. Deep expertise with MDM platforms (Intune, Kandji) and endpoint management. Strong hands-on skills in hardware, software, and network troubleshooting, with a structured and analytical problem-solving approach. Experience managing Microsoft 365, Okta, and other SaaS ecosystems at scale. Solid understanding of networking protocols and configuration (DNS, DHCP, VPNs, VLANs, firewalls). Demonstrated success in mentoring junior IT staff, managing escalations, and improving helpdesk workflows. Familiarity with VoIP and A/V systems configuration and troubleshooting. Excellent communication and documentation skills, with the ability to translate technical concepts for non-technical users. A mindset focused on security, automation, and continuous improvement. Physical requirements: operate a computer for 8 hours per day; give and receive detailed information through verbal and written communication

2-7 years of experience in software testing. Strong understanding of STLC, SDLC, and defect lifecycle. Camera Testing experience is mandatory. Good communication and problem-solving skills.

Job Title: Auth0 Implementation Engineer Duration: 4 months Contract Notes: Details of the request include: • Must-have skill requirements of the role: Hands-on experience with Auth0 implementation and migration, application onboarding, standard access management, and IAM knowledge. Location/ Travel - Onsite Requirements: On-site 100% - Newark, CA. Contract description: Design, configure, and implement Auth0 solutions for identity and access management across enterprise applications. Lead migration projects from legacy authentication systems to Auth0, ensuring minimal downtime and data integrity. Onboard applications into Auth0, including integration with APIs and third-party services. Develop and enforce standard access management practices, including role-based access control (RBAC) and multi-factor authentication (MFA). Collaborate with security, development, and operations teams to troubleshoot and optimize authentication workflows. Qualifications: Proven hands-on experience with Auth0 implementation and migration in enterprise environments. Strong understanding of Identity and Access Management (IAM) concepts, protocols (OAuth2, OpenID Connect, SAML), and best practices. Proficiency in application onboarding and integration with authentication platforms. Familiarity with security standards and compliance frameworks (e.g., SOC2, GDPR). Excellent problem-solving skills and ability to work in cross-functional teams.

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Under general supervision of a senior-level engineer, a Network Engineer performs a variety of fundamental field engineering tasks involved in the installation, operations, testing, and maintenance of electronic equipment and systems. Employee will be responsible for the following functions/duties: Experience with design, implementation, testing and maintenance on network and telecom equipment and systems. Performs as network lead on network field engineering assignments. Requires experience across different types of networking equipment and associated technologies. Strong understanding of WAN/LAN systems used to transmit voice, data and video across digital and fiber optic WAN/LAN infrastructure. Ability to design and implement solutions in accordance with commercial network standards. Experience with network layers 2/2 and TDM networking equipment. Experience with commercial carrier services and managing the system interconnects. Ability to manage, troubleshoot and repair physical logical network infrastructure. Perform other job-related duties, as required. DESIRED QUALIFICATIONS Experience with CISCO network equipment. Experience with CIENA Optical Transport Network equipment. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associates degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 7 years of technical/professional experience in the specialty field are required for this position. In addition, a Field Engineer II must possess the following qualifications: Professional knowledge of applicable engineering concepts and principles and familiarity with related engineering fields Practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions Effective verbal and written communication skills Planning/organizational skills. BENEFITS Medical, Dental, Vision Insurance **Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12