Customer Success Retention Strategist
Sacramento, CA jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success.
**Work Location**
This is a remote opportunity open to candidates located anywhere in the following states:
AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI
and
AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV
**The Main Responsibilities**
+ Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts.
+ Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn.
+ Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts.
+ Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives.
+ Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies.
+ Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services.
+ Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment.
+ Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership.
+ Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions.
+ Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed.
**What We Look For in a Candidate**
+ Bachelor's degree or equivalent experience in business, communications, or related field.
+ 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments.
+ Proven success in managing complex renewals and retention strategies with measurable results.
+ Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions.
+ Strong analytical skills with the ability to interpret data and develop actionable insights.
+ Exceptional communication, presentation, and collaboration skills across multiple stakeholders.
+ Experience influencing pricing strategies, migration planning, and account growth initiatives.
+ Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV
$91,972-$121,559 in these states: MI MN NC NH RI
$95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
\#LI-AF1
\#GLE
Requisition #: 340848
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Business System Solutions Strategist
California jobs
Job Advertisement
Business Systems Solutions Strategist
100% Remote within California, Must reside in California
We are seeking a
Business Systems Solutions Strategist
to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.
What You'll Do
The Business Systems Solutions Strategist plays a pivotal role within the Business Systems department, driving innovation and operational excellence across enterprise platforms such as Workday, Salesforce, and other customer-facing systems. This infrastructure support service is central to enabling scalable, efficient, and user-friendly digital experiences for both internal teams and external stakeholders. As the organization continues to evolve in a remote-
first, AI-enhanced environment, this role serves as a strategic connector, bridging business needs with transformative technology solutions that support growth, compliance, and service delivery.
This senior-level strategist leads cross-functional initiatives, leveraging a blended skillset in project management, change enablement, and business analysis. Their delivery approach prioritizes stakeholder engagement, followed by service design, and is rooted in customer-centric thinking. The ideal candidate is a visionary problem-solver with deep experience in launching scalable support programs, managing complex vendor relationships, and translating operational pain points into intelligent workflows and AI-powered solutions.
Conducts business analysis to identify gaps in current systems and processes, define functional and technical requirements, and recommend solutions that support long-term scalability and adaptability. Uses tools such as Figma, Miro/Lucidchart, and generative AI platforms to visualize current-state and future-state process maps and support collaborative solution design.
Provides project management support across shared initiatives, including planning, tracking, and reporting. Acts as a project manager for cross-functional efforts when needed, contributing to documentation, milestone tracking, and stakeholder coordination.
Leads cross-functional initiatives to improve enterprise systems and customer-facing platforms, including Workday, Salesforce, and other business-critical technologies. Coordinates across departments to ensure enhancements align with organizational goals
and deliver measurable improvements in efficiency and user experience.
Attributes for Success
Experience with enterprise platforms such as Workday and Salesforce, including system enhancement planning, stakeholder engagement, and vendor coordination.
Experience with generative AI platforms to support solution ideation, documentation, and process visualization.
Familiarity with governance and compliance frameworks relevant to systems handling sensitive data, such as FedRAMP, NIST, and California-specific privacy regulations. Applies best practices to ensure secure and compliant system design and vendor engagements.
Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals
FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more.
What we Offer
FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol.
Benefits
Competitive compensation, generous PTO, and paid holidays
Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Carrot reproductive health and fertility support
Tuition reimbursement
Public Service Loan Forgiveness certified employer
To see the full job description, please email **********************.
Budgeted Annual Salary Pay Range:
$135,000.00 - $175,000.00
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
Auto-ApplyData Analyst (flex-hybrid)
Los Angeles, CA jobs
General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8am-5pm PST Posted Date 06/25/2024 Salary Range: $78500 - 163600 Annually Employment Type
2 - Staff: Career
Duration
Full time Employee
Job #
17160
Primary Duties and Responsibilities
Press space or enter keys to toggle section visibility
As a member of the Medicare Advantage Operations team, Business Data Analyst is instrumental in independently developing the detailed requirements specifications according to business needs.
In this role, you will:
* work directly with and serve as the liaison between business units, external trading partners, IT teams and support teams
* ensure functional and non-functional requirements are understood and implemented consistent with the Business Data Analyst's vision
* perform testing, design and delivery requirements
* work with the team to identify, analyze, quantify, and mitigate business risks
* collaborate with the training/development staff to deliver and update training documentation
* generate adhoc reports to support operations team as needed
This is a flex-hybrid role which will require you to be onsite as required by operational need; there are no reimbursements for travel to "home office" location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $78,600 - $163,600 annually. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between $80,000 - $113,000 annually.
Job Qualifications
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* Bachelor's Degree in Business Administration, Information Systems, Health Care or other related field required
* Minimum of five (5) years' experience in a Medicare or Managed Care environment managing enrollment, claims or encounters required
* Minimum of five (5) years' experience with CMS processes in a Medicare or Managed Care environment required
* Experience with CMS processes is a plus
* Knowledge of SQL window based computer environment including MS Office and related programs is a plus
* Knowledge of encounter regulatory reporting and compliance requirements.
* Experience managing vendors to contractual requirements.
* Strong ability to research and resolve encounter issues.
* Strong knowledge of the health care model, capitation and other managed care IPA and provider reimbursement methodologies.
* Strong knowledge of physician and facility billing practices, appropriate CPT coding initiatives, ICD-10 coding standards, as well as Revenue and HCPCS coding.
* Strong leadership skills, with the ability to articulate goals, plan and implement processes to achieve those goals, recognize and assess the implications of confounding variables, anticipate consequences, and meet deadlines.
* Demonstrated ability to analyze and organize complex federal and private insurance regulations.
* Working knowledge of Microsoft Office Suite (Excel, Word, and PowerPoint) and data visualization tools.
* Skill in prioritizing and performing a variety of duties within a system that has frequently changing assignments, priorities and deadlines.
* Reliability and compliance with scheduling standards.
* Strong leadership and interpersonal skills
* Initiative, problem identification, resolution and analytical skills are essential.
* Excellent oral and written communication skills are required.
* Ability to modify and adapt operational procedures to changing operational needs
* Strong critical thinking and the ability to apply knowledge at a broad level within a complex academic medical center is essential.
* Ability to develop, implement, and evaluate methods and systems to improve efficiency.
* Proven skills to lead and facilitate cross-functional workgroups and other meetings.
* Ability to work as part of a team, collaborating with colleagues.
* Ability to analyze and organize complex federal and private insurance regulations.
* Must be effective at working independently with minimal supervision.
* Ability to support the working hours of the department.
* Ability to travel/attend off-site meetings and conferences.
* Ability to set and manage priorities judiciously
* Excellent interpersonal skills; demonstrated ability to give and receive constructive feedback
* Ability to articulate ideas to both technical and non-technical staff
* Exceptionally self-motivated; ability to motivate and participate in a team-oriented, collaborative environment.
* Superior analytical and problem solving abilities
* Must be customer service oriented, be able to work well individually and as part of a team; and have a strong work ethic.
Community Engagement Liaison, LAUNCH Apprenticeship Network
Perris, CA jobs
100% Onsite in Perris, CA
We are seeking a
Community Liaison
to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.
What You'll Do
The Foundation's Collaborative Impact Department, through the LAUNCH Apprenticeship Network, seeks a Community Engagement Liaison to play a critical role in the department's success by serving as the first point of contact for individuals or stakeholders engaging in apprenticeship opportunities. This in-person role is essential to maintaining strong community relations, offering front-line support, and ensuring seamless communication between the public and our internal teams.
Greet and assist walk-in visitors-prospective apprentices, employers, and educators- with questions about apprenticeships and our programs, maintaining a welcoming, professional presence and clear, accurate information.
Manage and maintain multiple databases to keep departmental and apprenticeship data up to date, keeping the highest regard for confidentiality.
Provide meeting and conference logistical support, including scheduling, agenda, contact distribution lists, and the recording and distribution of minutes.
Attributes for Success
Ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders
Practices ownership, takes accountability, and has the ability to manage own work, prioritize tasks, and deliver quality products on time with limited supervision.
FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall
What we Offer
FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol.
Benefits
Competitive compensation, generous PTO, and paid holidays
Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Carrot reproductive health and fertility support
Tuition reimbursement
Public Service Loan Forgiveness certified employer
To see the full job description and to apply, please go to our Careers page at **************************************************************
Budgeted Hourly Pay Range:
$22.00 - $27.00
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
Auto-ApplyLinux Unix Systems Administrator
Sacramento, CA jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance.
Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects.
**Location**
This position is Work From Home from any US-based location.
**US Citizenship or Permanent Residency/Green Card is required for consideration.**
**The Main Responsibilities**
**Admin Responsibilities:**
**System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely.
**Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance.
**Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation.
**Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems.
**Team Responsibilities:**
As you integrate into the Team, you will begin to learn and participate in these team responsibilities:
+ Virtualization and cloud computing solutions
+ Implementation of innovative technologies, processes, and tools within voice environments
+ Deploy and support voice technologies in large-scale network environments
+ Application of network security, server operating systems, virtualization, and open-source platforms
+ Manage voice test platforms, ensuring robust simulation and validation environments
+ Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability
+ Collaborate on long-term voice platform and service strategy
+ Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions
**What We Look For in a Candidate**
**Education:**
+ Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience)
**Experience:**
+ 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization
+ Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system
+ In-depth knowledge of Oracle SQL and PostgreSQL database management
+ Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare
+ Skilled in troubleshooting and proactive problem resolution across diverse environments
+ Capable of managing multiple concurrent projects with shifting priorities
+ Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
**Location Based Pay Ranges:**
**$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.**
**$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.**
**$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.**
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JS1
Requisition #: 340705
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Psychologist II (Hybrid)- Operation Mend
Los Angeles, CA jobs
General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Flexible Hybrid shifts, Monday- Friday, 8am-5pm Posted Date 09/17/2025 Salary Range: $131794.56 - 173826 Annually
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
26721
Primary Duties and Responsibilities
Press space or enter keys to toggle section visibility
The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Psychologist to join our innovative Operation Mend Department. Operation Mend is a nationally unique program providing specialized surgical and psychological care for veterans, service members, and their caregivers. Key responsibilities include:
* Facilitate skill-building groups in the BRAIN1 and intensive treatment programs
* Lead caregiver-centered process and skill building groups
* Support the multidisciplinary team with psychodiagnostics assessments, intakes, and structures sessions with patients and caregivers
* Organize, structure, and conduct individual and group intervention sessions
* Track and monitor participant engagement in the BRAIN1 and intensive treatment programs
* Complete required documentation and data entry in a timely manner
* Participate in multidisciplinary meetings and present relevant patient cases
* Deliver trauma-informed interventions in both individual and group settings
* Assist with referral management and post-treatment follow-up
* Attend required training, supervision, and Operation Mend/Health System activities
Salary range: $125,510/yr - $165,558/yr
Job Qualifications
Press space or enter keys to toggle section visibility
PhD or PsyD in Psychology
Valid California Psychologist license
Minimum 2 years of postdoctoral experience
Experience in the area of military, veterans, family, trauma, prevention, and/or research (strongly preferred)
Experience delivering trauma informed behavioral interventions to clients in individual and particularly group settings
Ability to successfully work in a team environment
Excellent written and verbal communication skills
Excellent organizational and problem-solving skills
Consumer Services Supervisor - Job #365
Los Angeles, CA jobs
Job DescriptionThe Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Department: Consumer Services Supervisor - Adult 6 (San Fernando Valley)
SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.
2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.
3. Hires, trains, directs, and evaluates unit staff.
4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field
Five years of Regional Center experience
Or
Master's Degree in psychology, social work, sociology, or related human services field or in a related field
Two years of related professional/leadership experience
Or
Master's Degree in an unrelated field
Three to five years of related professional/leadership experience
Three years of professional experience should include service coordination at a Regional Center or related experiences
Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
NLACRC Offers an Excellent Benefits Package:
We offer employees a variety of health and dental plans.
• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays - NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid - remote option
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
COMPENSATION:
This position is exempt. Salary range $87,661.06 - $124,259.46
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Peer Mentor (Limited Appointment)
Los Angeles, CA jobs
General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully Remote Work Schedule Fully remote, variable shifts, up to 5hrs/week, Monday-Friday, 8am-5pm, may include nights and weekends
Posted Date
11/13/2025
Salary Range: $26.42 - 37.49 Hourly
Employment Type
4 - Staff: Limited
Duration
11 months
Job #
27466
Primary Duties and Responsibilities
Press space or enter keys to toggle section visibility
UCLA TIES (Training, Intervention, Education, and Services) for Families is an interdisciplinary program dedicated to optimizing the growth and development of foster/adoptive children from birth to age 26, and their families. Under the supervision of the Mentoring Program manager, the Peer Mentor is responsible for providing support, guidance, and hope to clients of TIES via in person, telephone, email, or zoom platforms. The peer mentor functions as a role model and will offer a perspective either as an adoptive parent or as a youth involved with child welfare that will normalize the foster and adoptive process and transition behaviors.
Please note, this is a limited position that may convert to career
Salary range: $26.42/hr - $37.49/hr
Job Qualifications
Press space or enter keys to toggle section visibility
Please submit a cover letter on why you are interested in the role and your experience within the foster community
Must be an adult adoptee OR a former foster youth who resided in foster care for at least two years OR have an adopted sibling
Experience mentoring high risk youth or families
Ability to function as a member of an interdisciplinary team
Ability to handle confidential and sensitive information
Ability to take direction and supervision
Ability to speak clearly and distinctly to obtain and convey information
Ability to work flexible schedule which may include evenings, nights, weekends, and holidays
SkillBridge Recruitment and Admissions Manager
Oceanside, CA jobs
Job Description
The Recruitment and Admissions Manager (RAM) plays a pivotal role in advancing NPower's SkillBridge program by identifying, engaging, and enrolling qualified transitioning service members into NPower's technology training pathways. This position serves as the face of the SkillBridge program across the western region, building strong relationships with Transition Assistance Program (TAP) offices, installation commands, and community partners to drive awareness and ensure a positive admissions experience.
This is a remote position based in San Diego, requiring regular travel to promote NPower's SkillBridge Cybersecurity program, represent NPower at military installations and events, and strengthen partnerships with key stakeholders.
The position maintains a full-time schedule, which may vary depending on program needs and the time zones of the service members being supported. Staff should expect occasional evening or weekend work to support events, applicant meetings, or other special program activities. RAMs are expected to be proactive, engaged representatives of NPower-willing and prepared to travel regularly and cultivate relationships that advance the organization's mission and expand SkillBridge participation in their region.
Key Responsibilities
Program Recruitment and Outreach
Implement year-round recruitment strategies to identify and attract eligible service members for the SkillBridge program across the western United States.
Build and maintain partnerships with Transition Assistance Program (TAP) offices, command representatives, and installation education centers.
Represent NPower at base briefings, career fairs, and outreach events to promote program visibility and generate qualified applicants.
Deliver clear and compelling informational sessions that explain program benefits, structure, and outcomes to transitioning service members and base stakeholders.
Applicant Management and Admissions
Screen, interview, and evaluate candidates to ensure alignment with program criteria and readiness for training and career transition.
Manage applicant communications throughout the admissions process, ensuring a professional and supportive candidate experience.
Maintain accurate and timely data in Salesforce and other program management tools, including applicant status, documentation, and admissions decisions.
Collaborate with internal teams to ensure smooth handoffs between recruitment, training, and placement phases.
Stakeholder and Community Engagement
Cultivate and strengthen relationships with military base personnel, veteran-serving organizations, and community partners to expand NPower's reach.
Identify new partnership opportunities to increase referrals and enhance regional program visibility.
Represent NPower SkillBridge with professionalism, demonstrating a clear understanding of military culture and transition needs.
Data, Reporting, and Continuous Improvement
Track and analyze recruitment metrics, conversion rates, and outreach effectiveness using Salesforce and standard reporting tools.
Provide regular updates and insights to the SkillBridge Operations Director to inform strategy and program improvements.
Identify and share best practices and emerging trends in military transition and recruitment.
Organizational Collaboration
Collaborate closely with Career Placement Managers (CPMs) and Professional Development Managers (PDMs) to ensure alignment across recruitment, training, and placement functions.
Actively participate in team meetings, national initiatives, and organization-wide projects that support NPower's mission and growth.
Contribute to a culture of accountability, innovation, and continuous improvement within the SkillBridge team.
Required Qualifications
Two or more years of professional experience in recruitment, admissions, workforce development, training and development, or a related field involving direct outreach or community engagement.
Demonstrated experience working with active-duty service members, veterans, or military-connected communities in an outreach, recruitment, or career development capacity.
Proven ability to meet or exceed recruitment goals within a performance-driven environment.
Strong interpersonal and communication skills, with the ability to engage diverse audiences-ranging from transitioning service members to senior military and community leaders.
Proficiency with Microsoft Office Suite and Google Workspace applications for data tracking, reporting, and collaboration.
Ability to travel regularly and occasionally work evenings or weekends based on program needs.
Authorized to work in the United States and able to comply with Department of Defense (DoD) SkillBridge program requirements.
Preferred Qualifications
Bachelor's degree in business, communications, human resources, workforce development, education, or a related field.
Prior military service or direct experience working with transitioning service members and veterans.
Familiarity with Department of Defense (DoD) SkillBridge programs, Transition Assistance Programs (TAP), or similar career-transition initiatives.
Proficiency with social media and professional networking platforms (e.g., LinkedIn, Facebook, Instagram) to promote the program, raise awareness, and build relationships that support recruitment and partnership development.
Background in event coordination, partnership development, or public speaking at military installations or professional events.
Core Competencies & Traits
Mission-Driven: Deeply committed to NPower's mission of helping service members transition successfully into meaningful civilian careers through technology training and placement.
Technically Savvy: Comfortable using digital tools, databases, and communication platforms; quick to learn and adapt to new technologies and systems that support outreach, engagement, and recruitment.
Culturally Fluent: Understands and respects military structure, values, and communication styles; effectively engages with diverse military populations across all branches and ranks.
Adaptable: Maintains flexibility and composure when managing multiple priorities, shifting schedules, and evolving program needs across different time zones.
Results-Oriented: Sets clear goals, follows through with accountability, and maintains focus on outcomes that drive program growth and student success.
Personable and Engaging: Builds authentic relationships through genuine communication, active listening, and consistent follow-up with prospective students and partners.
Organized and Detail-Oriented: Manages multiple priorities, maintains accurate data, and upholds a high standard of professionalism in all documentation and reporting.
Skills & Abilities
Excellent verbal and written communication skills, with the ability to present effectively to small and large groups.
Strong relationship-building and networking skills, capable of fostering partnerships with military bases, employers, and community organizations.
Skilled in outreach and candidate engagement, using both in-person and virtual platforms to attract and enroll qualified applicants.
Ability to analyze data and trends to inform recruitment strategy, identify gaps, and recommend process improvements.
Competence in using CRM tools, spreadsheets, and virtual collaboration platforms to manage applicant pipelines and report progress.
Sound judgment and discretion when handling sensitive information and interacting with applicants, service members, and partners.
Effective time management and organizational skills to balance multiple priorities and deadlines across regions.
Confidence in public speaking and presentation delivery, representing NPower with professionalism in military, academic, and corporate settings.
Senior Grants Associate, Resource Development
California jobs
100% Remote within California; Must reside in California
We are seeking a Senior Grants Associate to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California.
What You'll Do
FoundationCCC's Resource Development Department seeks a senior associate who will be an effective contributor to a highly productive, quality-oriented, collaborative grants team. Working with program teams and other departments, the position researches, writes, and coordinates the development and submission of high-quality grant proposals, matching funder priorities with fundable projects. The senior associate develops and maintains systems for organizing and sharing information, including through Salesforce, Asana, and other digital tools. The position conducts prospect research to identify new funders and assess grant opportunities. The senior associate also assists in the broader work of the Resource Development Department. As needed, the senior associate guides the grants management team's work on active grants, such as reports, modification requests, and funder stewardship.
This position is an opportunity for a mission-motivated, successful, and highly organized grant development professional to join a growing Resource Development Department within FoundationCCC's Advancement Division. The Resource Development Department is responsible for the creation, development, and management of financial opportunities that advance the mission of the Foundation and the California Community Colleges. Resource Development supports the organization's role as the system's innovation hub; makes the case for, secures, centralizes, manages, and reports revenue generation for the organization; stewards gifts and grants; and manages the cultivation of our relationships with donors and grantors. In addition, the Resource Development Department administers the Strategic Support for Colleges and Scholars Program, which provides colleges with grants, scholarships, and emergency financial aid.
Gather information for, write, edit, compile, and submit very high-quality grant proposals, competitive contract bids, concept papers, and letters of intent that are persuasive, accurate, and carefully consistent with funder priorities, guidelines, deadlines, and other instructions.
Coordinate with internal and external program and project partners to identify potential funders and grant opportunities; develop timelines and work for producing grant proposals; plan and articulate outcomes, objectives, deliverables, and budgets; and design, write, and gather supplemental materials for grant application submission.
Research, understand, and track current and future grant opportunities, summarizing them and disseminating or promoting them internally, as appropriate.
Facilitate and track revisions to scopes of work, budgets, and key dates for grants, and keep key internal and partner stakeholders informed of these.
Attributes for Success
Minimum of five (5) + years of work experience with demonstrated success
Minimum of three (3) years of related work and/or volunteer experience in submitting successful philanthropic, corporate, and/or government grant proposals
Minimum of two (2) years of experience in an education or non-profit environment preferred
Knowledge of grant budgeting and project design
Familiarity with the community college system a plus
Familiarity with fundraising office administration (best practices, protocols, procedures, and record/data management).
Experience with the scaling and startup of programs preferred.
We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better
Our work holds great weight and responsibility, and the opportunity to impact the lives of millions
Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals
FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more
We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall
What we Offer
FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol.
Benefits
Competitive compensation, generous PTO, holidays
Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Tuition reimbursement
Public Service Loan Forgiveness certified employer
If you have any additional questions, please email us at **********************.
Budgeted Annual Salary Pay Range:
$75,000.00 - $95,000.00
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
Auto-ApplySummer 2026 Criminal Law & Immigration Project Extern
San Francisco, CA jobs
Summer 2026 Criminal Law & Immigration Project Internship
Deadline: Open until filled.
The ACLU of Northern California's Legal Advocacy Department invites law and policy graduate students to apply for its
Criminal Law & Immigration Project
internship. Students willing to work with intensity and focus will find an internship at ACLU NorCal to be a rewarding learning experience. Qualified applicants are enthusiastic, creative, and detail-oriented; have strong research, writing, and oral communication skills; and can articulate a commitment to work for social justice and the ideals of the ACLU.
About the Legal Advocacy Department
The Legal Advocacy Department promotes policy change and pursues cutting edge impact litigation to defend and expand the civil liberties and civil rights guaranteed by the Bill of Rights. The Department's work focuses on three broad issue areas: Criminal Law & Immigration; Democracy, Speech & Technology; and Appeals & Special Litigation. The Department's staff is based in San Francisco, Sacramento, and Fresno. Department staff work closely with other departments within ACLU NorCal, including Organizing, Communications, Development, as well as with ACLU California Action.
Criminal Justice Internship
Criminal Law & Immigration Project interns will participate in one or more of the team's core streams of work, which includes: Prosecutorial Accountability; Police Accountability; Decarceration; and Immigrants' Rights. The Prosecutorial Accountability project aims to increase engagement in prosecutorial elections, increase accountability, and draw attention to the immense power and discretion exercised by prosecutors. The Police Accountability project aims to reduce criminalization, police power and abuse of power, implementation of police reform at the state and local level, and effective oversight on police power. The Decarceration project aims to reduce incarceration and includes bail reform work and indigent defense advocacy. The Immigrants' Rights work focuses on projects that ensure that the civil rights of immigrants, refugees, asylum-seekers are protected under federal, state, and local law.
Interns will be tasked with legal and policy research and analysis; helping to author advocacy materials, portions of court documents, and pre-litigation demand letters; and/or assisting with legislative or other local campaigns. Interns may attend and participate in hearings at the state and county level and meetings with policy-makers and advocates as opportunities arise. Interns may also attend appellate arguments, trial court proceedings, and depositions. Interns are encouraged to attend and participate in departmental meetings, where prospective litigation and policy strategies are discussed. Assignments may arise that provide interns the opportunity to work across the Department's three broad issue areas, including Democracy, Speech & Technology and Appeals & Special Litigation.
Applicants for the Criminal Justice Program Internship must currently be enrolled in law school or a graduate program in criminal justice, public policy, or a related field, and applicants must demonstrate a passion for criminal justice and a commitment to work for social justice and the ideals of the ACLU. The Legal Advocacy Department accepts two to three Criminal Justice interns per term.
Application Process
Applicants are encouraged to apply early in the hiring cycle.
How to apply
Applications from all interested law and graduate students are welcome. Please note that ACLU NorCal does not consider applications from undergraduate students. Applications must include the following in PDF format: (1) Cover Letter that includes (a) a brief statement about why you want to work on the particular Project/Issue Area you've applied for, (b) whether you are interested in in-person work or remote work, and (c) how you encountered the opening; (2) Resume; and (3) Writing Sample.
The ACLU of Northern California advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (over 40), sexual orientation, military and veteran status, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, the ACLU NorCal strives to establish and maintain an equitable and accessible work environment that is free from discrimination and supportive of a workforce that reflects the rich diversity of our communities and the people we serve.
ACLU NorCal will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
Auto-ApplyInformatica cloud developer with IDMC
Sunnyvale, CA jobs
Benefits:
Competitive salary
Donation matching
Employee discounts
Health insurance
HI Hope doing good & well Title: Informatica Cloud Developer with IDMC Experience: 8+ Years
Job Type: Long Term Contract
Job Description:
Must have Cloud Certification.
8+ years of experience in Informatica Cloud (IDMC) development.
Strong experience in ETL, data warehousing, and data modeling.
Expertise in SQL, PL/SQL, and relational databases (Oracle, SQL Server, PostgreSQL, etc.).
Experience integrating data from various sources such as APIs, databases, and cloud platforms.
Knowledge of cloud environments like AWS, Azure, or Google Cloud.
Hands-on experience with REST/SOAP API integration.
Experience in scripting languages such as Python or Shell scripting is a plus.
thank you
******************
Flexible work from home options available.
Compensación: $55.00 - $58.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
Auto-ApplyManager, Behavioral Health Apprenticeship
San Diego, CA jobs
Manager, Behavioral Health Apprenticeships
Hybrid within San Diego County, Must reside in California
We are seeking a
Manager, Behavioral Health Apprenticeship
to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.
What You'll Do
The LAUNCH Apprenticeship Network is a member of the Collaborative Impact team of the Foundation for California Community Colleges and supports meaningful connections between students and employers in California through work-based learning and support services.
The Foundation's Collaborative Impact Department, through the LAUNCH Apprenticeship Network, seeks a Manager, Behavioral Health Apprenticeship to play a critical role in the department's success by applying deep project management skills and facilitation experience to ensure high-quality design and delivery of specific registered apprenticeship and work-based learning programs.
This position will serve as the central liaison between employers, community partners, and state agencies, ensuring apprenticeship pathways are aligned with workforce needs and regulatory requirements. The Manager will oversee multi-million dollar projects, build sustainable networks of partners, and scale LAUNCH's proven blueprint for apprenticeship success.
Program Development & Expansion:
Work collaboratively with LAUNCH staff to lead behavioral health apprenticeship growth efforts across California, with priority focus on San Diego and regional expansion
Register and manage apprenticeship programs with the U.S. Department of Labor and California Division of Apprenticeship Standards, aiming to scale 700 apprentices in behavioral health over four years
Resource Development & Technical Assistance:
Provide subject matter expertise and marketing collateral, toolkits, and resources that support education providers in engaging employers about registered apprenticeship in behavioral health.
Funding & Program Management:
Provide subject matter expertise and marketing collateral, toolkits, and resources that support education providers in engaging employers about registered apprenticeship in behavioral health.
Apprenticeship Ambassadorship and Relationship Cultivation
Serve as an ambassador for the Foundation in high-level meetings and official events/conferences, advocating for policies and programs that support equitable access to apprenticeship opportunities, showcasing milestones, impact metrics, and success stories.
Employer & Stakeholder Engagement:
Work with LAUNCH staff and partner organizations to recruit, convene and facilitate employer committees that foster statewide and regional collaborations, ensuring industry demand is met
Establish and lead the San Diego Behavioral Health Apprenticeship Network
Attributes for Success
Experience in state and/or federal grant management to included budget management, allocation, and success workplan deliverables completion.
Minimum of four (4) years of related work experience in workforce development, behavioral health, apprenticeship, and/or higher education
Minimum of four (4) years of progressive experience in managing program/system implementation or project management.
We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better
Our work holds great weight and responsibility, and the opportunity to impact the lives of millions of individuals in California
FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more
We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall
What we Offer
FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol.
Benefits
Competitive compensation, generous PTO, and paid holidays
Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Carrot reproductive health and fertility support
Tuition reimbursement
Public Service Loan Forgiveness certified employer
To see the full job description and to apply, please go to our Careers page at **************************************************************
Budgeted Annual Salary Pay Range:
$100,000.00 - $110,000.00
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
Auto-ApplySenior Lead Architect - Golang
Sacramento, CA jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS
+ Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle
+ Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination
+ Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes
+ Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency
+ Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs.
+ Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning
**What We Look For in a Candidate**
**Required Qualifications:**
+ Bachelor's or Master's degree or equivalent experience
+ 10+ years of relevant experience across one or more of the following areas:
+ Software development/design; Go, Java, Node.js, Python
+ Systems and environment engineering and design
+ Cloud Environment design and integration: AWS, GCP, Azure, Oracle
+ Network engineering and network automation
+ Experience with asynchronous programming and distributed systems design
+ Experience with continuous integration and delivery practices
+ Experience with zero-downtime deployment methods
+ OpenAPI implementation experience
**Preferred Qualifications:**
+ Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis).
+ Experience with Digital Twin
+ Experience with AI, AI Agents, and AI Integration into software design
+ Knowledge of SDN and NFV technologies.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI
$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-VK1
\#LI-Remote
Requisition #: 340348
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Call Center Agent, BAR
California jobs
BAR Bilingual Call Center Agent100% Remote within California, Must reside in CaliforniaAll work must be performed within California.
We are seeking a Call Center Agent to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California.
What You'll Do
The Foundation for California Community Colleges (Foundation), under contract with the Bureau of Automotive Repair (BAR), Smog Check Referee Program (Program), provides by appointment only, test-only facilities throughout the state. These facilities are authorized to perform referee functions for consumers whose vehicles were unable to receive a smog certificate through a licensed commercial smog station. The stations are located on California community college campuses or C.T.E. centers. The Referee sites inspect and test vehicles and determine if the vehicle should be given a smog certificate or be sent back to a Smog check station for repairs.
The call center works cooperatively across a variety of air quality programs that may be in operation from time to time.
Under the Call Center Supervisor, the Call Center Agent interfaces with the public to execute the activities of the Foundation call center and performs related work as required.
Provides information to the public on services available through a variety of Air Quality Programs including but not limited to: Smog Check Referee, Parts Locator Service, and the Enhanced Fleet Modernization Program.
Maintains up to date working knowledge of all air quality programs offered to ensure accurate information is conveyed to consumers.
Triages inbound calls and schedules consumer appointments or otherwise serves consumers based on assessment of consumer's needs.
Assists consumers in determining eligibility for a variety of programs offered.
Verifies and enters data into web-scheduler database.
Places outbound calls to remind consumers of their scheduled appointments.
Enters consumer application data into the Program database and assists consumers with completing their application.
Attributes for Success
Ability to receive, screen, and schedule consumer appointments over the telephone.
Ability to utilize screening methods to obtain information from consumers to assess eligibility for the appropriate program.
Ability to exercise good judgment and effectiveness in working with a high-performing, mostly technical team.
High proficiency with database-related software applications and other office equipment required.
Ability to learn quickly and willing to ask for help.
Knowledge of the operating structure of various air quality programs.
Knowledge of current principles and practices of customer service required.
We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better
Our work holds great weight and responsibility, and the opportunity to impact the lives of millions.
Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals.
FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency.
Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more.
We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall.
What we Offer
FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol.
Benefits
Competitive compensation, generous PTO, holidays
Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Tuition reimbursement
Public Service Loan Forgiveness certified employer
If you have any additional questions, please email us at **********************.
Budgeted Hourly Pay Range:
$20.50 - $21.50
Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
Auto-ApplyMBA Intern | Business + Game Analyst | Music Tech
California jobs
About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways.
Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech.
Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers.
This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones.
The Role
We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions.
In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making.
If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you!
Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role.
Responsibilities
- Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases
About You
We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech.
You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!)
What to Expect
- Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team
*Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred.
Application Process
To apply, please include:
- Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!)
We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts.
Diversity, Equity & Inclusion
Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success.
🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵
PDF preferred For more info visit splashmusic.com
Auto-ApplyGrants Manager
Los Angeles, CA jobs
Responsible for managing overall grant efforts, optimizing the grant funding and administration processes, grant identification and preparation, overseeing fund-raising, preparing progress and compliance reports, documenting payments and expenditures, program monitoring, and program evaluation activities.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties.
1. Manages and supports the preparation and submission of grant proposals and reports for the organization, and ensures required implementation.
2. Serves as the organizational representative and point of contact with funding agencies or organizations for all business management aspects of the agreement.
3. Performs relevant research to identify available grant opportunities and evaluate the results.
4. Writes, submits, and ensures grants are implemented according to the operational and financial needs of the organization.
5. Identifies and develops strategies to optimize the grants administration process.
6. Creates, designs and implements processes and procedures related to grants management and proposal development and review.
7. Collaborates with other departments (finance, REC, Programs) to ensure accuracy of grant application content and shared understanding of grant opportunities/awards.
8. Researches, interprets, and evaluates information on federal, state and private funding resources.
9. Develops and maintains a process to monitor grant compliance with grant regulations.
10. Manages and oversees grants staff team to ensure compliance with their job responsibilities.
11. Provides detailed reports to the funders and the board of directors with respect to the organization's progress.
12. Monitors paperwork and other related documents connected with grant-funded programs.
13. Maintain records of all payments and receivables and prepare monthly records for all grant related activities.
ADDITIONAL DUTIES
1. Other duties and special projects as assigned.
SUPERVISORY RESPONSIBILITIES
• Provides supervision to staff on grants management, compliance, reporting requirements, and related duties.
EDUCATION & EXPERIENCE
• Bachelor's degree from an accredited college/university, preferably with a major in business or public administration, non-profit management, or related field. Master's degree preferred.
• Eight years of management experience in grant applications and/or grants administration within a nonprofit, governmental agency, or educational institution.
• Federal grants experience preferred.
• Experience using grant research software (i.e. Foundation Directory Online, Grants.gov, etc.) required.
• Experience using donor databases, donor prospecting software (i.e. Raiser's Edge, Salesforce, etc.) required.
• State, county, city government experience desirable.
OTHER QUALIFICATIONS z
• Possesses a valid driver's license and state-required auto insurance.
• Remote work may be considered.
• Excellent project management skills with experience in managing and supervising administrative projects.
Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Auto-ApplyLab Services Procedure & Training Document Developer
California jobs
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW:
As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions.
The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation.
This is a remote role that will sit anywhere in the United States.
Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project.
Summary
WHERE YOUR CAREER IS A FORCE FOR GOOD (
Key Responsibilities & Knowledge Areas):
Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning.
Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS
Develop User Validation plans and lead UV events (as required).
Support the business unit process re-engineering plans.
Support implementation activities
Patient Services:
Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions.
Provide direct patient care services aligned with clinical practice and under the direction of a medical director.
Specialized Testing:
Conduct compatibility testing for organ and bone marrow transplants.
Diagnose and manage HLA-related diseases.
Quality & Compliance:
Ensure patient and donor samples are uniquely identified and tracked throughout testing.
Document test results in compliance with regulatory requirements.
Perform tests and interpret results using approved, licensed kits per applicable regulations.
Technology & Process Management:
Select, design, validate, and maintain automated systems to support testing functions.
Develop and maintain procedures that uphold accuracy and regulatory standards.
Process Improvement & Innovation
Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements.
Identify opportunities for efficiency and innovation without institutional bias.
WHAT YOU NEED TO SUCCEED (Qualifications):
Education
Bachelor's degree in Medical Technology, Science, Business, Engineering, or a related field (required).
Six Sigma certification highly desired.
Experience
Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience.
Experience working in an agile environment, with iterative review and documentation updates.
Proven ability to manage tasks across cross-functional teams and departments.
Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint.
Technical Skills
Proficient in Teams sites and SharePoint using shared files (not local storage).
Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools.
Strong problem-solving and analytical skills, including experience working with and analyzing large data sets.
Communication & Leadership
Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences.
Ability to work under stringent deadlines and adapt to evolving priorities.
Additional Requirements
Available to travel for user validation events during the project (typically 5-7 business days per event).
Ability to work East Coast hours as needed.
Preferred Skills & Tools
Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus).
Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development.
Pay Information:
The salary range for this position is $110,000-120,000/year
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
This role is not eligible for relocation assistance
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Auto-ApplyDirector of Donor Relations
San Francisco, CA jobs
Careers by Empowering Futures, Building Communities
Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job-we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.
Our Organizational Culture
At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.
Position Summary
The Director of Donor Relations plays a key role in advancing the YMCA's mission by cultivating and stewarding meaningful relationships with individual donors, families, corporations, and community partners. This position is responsible for managing a portfolio of donors, securing major gifts, and supporting comprehensive fundraising strategies that ensure the long-term sustainability and growth of YMCA programs and services.
As a member of the Mission Advancement team, the Director partners with internal leaders, volunteers, and board members to promote a culture of philanthropy, aligning fundraising efforts with community needs and YMCA impact.
Job Responsibilities
Manage a portfolio of donors and prospects, including cultivation, solicitation, and stewardship strategies.
Collaborate with YMCA leadership and staff to identify funding priorities and donor opportunities.
Design and implement personalized cultivation, solicitation, and stewardship strategies that deepen engagement and inspire giving
Collaborate with branch leadership, program staff, and volunteer campaigners to tell the Y's story and connect donors to impact.
Coordinate donor recognition, appreciation events, and communication efforts.
Maintain accurate records of donor engagement using a CRM system (e.g., Raiser's Edge or Salesforce).
Support fundraising campaigns including annual support, capital projects, and planned giving.
Train and assist staff and volunteers involved in fundraising.
Attend YMCA and community events to maintain visibility and relationships.
Qualifications
Bachelor's degree in a related field or equivalent experience.
At least 5 years of experience in fundraising, donor relations, or nonprofit development.
Experience managing a donor portfolio and securing charitable contributions.
Proficiency with CRM or donor management systems.
Strong organizational, communication, and relationship-building skills.
Commitment to the mission and values of the YMCA, including inclusion and community service.
Work Environment & Physical Demands
This role operates in a hybrid setting, combining office work, remote work, and in-person meetings at YMCA locations or community sites. Standard office equipment is used regularly and may require prolonged periods of sitting, standing or working on a computer. Occasional evening and weekend hours may be required for donor visits or events and may require local travel. Occasional lifting (up to 20 pounds) of event or promotional materials.
Disclaimers
Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
This may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.
Salary Description
The Director of Donor Relations position offers a competitive salary of $76,000 - $90,000 per year, based on qualifications and experience and is aligned with current salary benchmarking standards.
Donor Database Administrator
Los Angeles, CA jobs
Donor Database Administrator The Database Administrator recognizes the critical role that accurate, complete, and detailed data plays in effective decision-making. They are motivated by finding innovative ways to leverage technology, and they are committed to expanding their expertise by applying best practices in data entry and management. This position is responsible for managing the Downtown Women's Center's donor database to ensure accuracy, process gifts, generate reports, and support overall fundraising efforts. Core responsibilities include maintaining constituent and gift records, ensuring timely and precise data entry, producing donor acknowledgements, and collaborating closely with both the Development and Finance teams. The ideal candidate will understand the fundamentals of nonprofit fundraising and the essential role that reliable data plays in stewarding donor relationships. Reporting to the Manager of Donor Operations, the Database Administrator is an integral member of DWC's Development team and will handle sensitive donor, grant, and financial information with the utmost care and professionalism. Essential Functions Data Entry, Gift Acknowledgements, and Reconciliation
Manage processing of all financial gifts; assist in valuation and recordkeeping of in-kind donations. Enter gifts into CRM database with appropriate coding and donor information, troubleshooting and soliciting team input when needed.
Work with development staff to produce an accurate and timely gift acknowledgement and tax receipt process, including: preparing customized donor acknowledgement letters, tribute cards, year-end statements and other correspondence in compliance with IRS standards
Batch and report all donations to the finance staff on a timely basis following organization protocols; manage the weekly and monthly reconciliation process to ensure the smooth transfer of data to the finance staff, as well as year-end reconciliation and audit prep as requested.
Manage incoming inquiries about donation recordkeeping and acknowledgements; ensure strong and timely ‘customer service.'
Monitor giving and payment processing platforms such as Benevity, PayPal, Give Butter, Givergy, and Stripe. Facilitate fund transfers and provide documentation as necessary.
Monitor the shared development email inbox for relevant gift information.
Systems and CRM Management
Maintain data quality and integrity by creating and implementing processes and performing regular database de-duping, validations, and cleanup procedures.
Work with development staff to systematize and track research, biographical, and other recordkeeping in addition to financial records.
Provide training and technical assistance to database users
Create and maintain training and help materials on donor database processes and policies
Reporting and Other Operations
Produce accurate queries, reports, and lists needed by development staff and CEO, including campaigns and mailings, events, moves management, prospect tracking, donor trends, analytics, and other tailored reports on a routine and as needed basis.
Help development staff manage dashboards on revenue progress and KPI's.
Maintain accurate records of correspondence and campaigns.
Work with the Manager - Donor Operations to administer the monthly donor program, including making changes to recurring donations as requested by donors.
Communicate proactively to CDO and development staff about donor feedback, trends, and daily operations.
Stay informed and implement new database updates, features, functionality, and best practices in order to guide process improvements.
Assist with coordinating the production of mailing lists for campaign appeals and event invitations.
Prepare materials for distribution, such as copying, filing, mailing, etc.
Other duties as assigned by your supervisor.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies 1. Data Entry and Analysis 2. Written and Verbal Communication 3. Attention to Detail 4. Project Management 5. Multitasking and Problem Solving 6. Donor Relations and Stewardship Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool, as necessary. The employee must be able to lift and carry items weighing up to 25 pounds. Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days and hours of work are Monday-Friday from 9:00 am to 5:30 pm. Travel No travel is expected for this position. Work Remotely: Hybrid- This position is expected to work on-site a minimum of 2-3 days per week (or more as needed), based on business needs and at the discretion of the Director of Individual Giving. Required Education, Experience, and Qualifications
Minimum 3 years of experience needed; nonprofit fundraising experience preferred.
Minimum 2 years of experience working in a database system
High School or GED required, a Bachelor's degree is a plus
Proficiency in Microsoft Excel required.
Knowledge of donor database systems, preferably Bloomerang.
Strong ability to identify user needs, find solutions, and translate technical matters into everyday language
Excellent attention to detail
Highly organized self-starter with an ability to produce high-volume, high-quality data
An ability to take initiative, manage multiple priorities, and set and meet goals and deadlines
Strong multitasking and problem-solving skills; ability to maintain composure in a fast-paced environment
Compassion and understanding of the Center's unique approach to service provision
Cultural Humility
Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC.
Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
Pay Range $26 - $28/hour Work Authorization/Security Clearance (if applicable) Being authorized to work in the U.S. is a precondition of employment. DWC does not sponsor employment visas, such as H-1B. Downtown Women's Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization's effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are. Downtown Women's Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.