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  • IT Administrator

    Kforce 4.8company rating

    Information technology analyst job at Kforce

    Kforce has a client in Dublin, OH that is seeking a detail-oriented, proactive, and organized IT Administrator to join their team. The successful candidate will be responsible for ensuring the smooth day-to-day operations of the IT group by managing administrative tasks, supporting staff, and maintaining a productive and professional workplace. Key Responsibilities: * Manage inventory, and place orders as needed * Assist with data entry, filing, and asset and document management * Support bookkeeping and budgeting procedures (e.g., expense tracking, invoicing) * Act as the liaison for IT support requests, coordinating hardware/software troubleshooting with tech support teams * Monitor system performance and troubleshoot issues to ensure optimal system operation * Act as the local point of contact for internal and external stakeholders, including vendors and service providers * Respond to and resolve technical support requests from staff in a timely manner * Coordinate maintenance of office equipment and arrange repairs when needed* High School diploma/GED required; Additional qualifications as an administrative assistant or office manager are a plus * Proven experience as an Office Administrator, Office Assistant, or similar administrative role * Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and office management software * Strong organizational and multitasking skills * Excellent written and verbal communication * Attention to detail and problem-solving skills * Ability to work independently and as part of a team Preferred Skills & Experience: * Experience with bookkeeping or basic accounting * Familiarity with MS Office tools * Previous experience in MS Excel and asset management will be a plus * A proactive mindset with strong problem-solving abilities Work Environment: * Office-based role with standard working hours (e.g., 8 AM - 5 PM, Monday to Friday) * May occasionally require extended hours to meet deadlines or support events
    $62k-85k yearly est. 9d ago
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  • ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Palo Alto, CA jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions. Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem‑solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role includes regular travel required to meet client needs. Lead workstream delivery and ensure effective management of processes and solutions. Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams from planning through execution and closure. Skills and attributes for success Here, you'll serve a wide portfolio of clients-each with their own backgrounds, strengths, and ambitions-so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITSM project and solution delivery, including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi‑disciplinary team of 5‑10+ resources, including offshore resources (e.g., consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact‑based decisions and resolve conflicts. Provide guidance and industry‑leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's people, process, and technology capabilities, provide leading‑practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to support pre‑sales efforts including creating proposals and estimates. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 4‑6 years relevant ServiceNow ITSM project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management. 5+ years of Big 4 or equivalent consulting experience. Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM. Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $171.2k-297.2k yearly 4d ago
  • Information Technology Analyst I

    Axelon Services Corporation 4.8company rating

    New York, NY jobs

    Job Title: Information Technology Analyst I Pay: To be determined Work Schedule: Monday to Friday, 8:00 AM - 4:00 PM Assignment Duration: 26 weeks, with potential to be floated as needed Educational Requirements: Bachelor's degree in Computer Science (Preferred) Experience: 1-2 years of related work experience (Preferred) Required Skills: Knowledge of Healthcare Information Systems and HL-7 Proficiency in Operating Systems and Databases including Microsoft Office Suite, Project, Visio, UNIX, Oracle, SQL Familiarity with programming languages: New HL7V, Java, HTML, Visual Basic, C, C++, Perl (Preferred) Excellent analytical and problem-solving skills Strong written and verbal communication skills Exceptional customer service skills (Required)
    $85k-114k yearly est. 2d ago
  • ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    San Francisco, CA jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions. Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem‑solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role includes regular travel required to meet client needs. Lead workstream delivery and ensure effective management of processes and solutions. Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams from planning through execution and closure. Skills and attributes for success Here, you'll serve a wide portfolio of clients-each with their own backgrounds, strengths, and ambitions-so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITSM project and solution delivery, including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi‑disciplinary team of 5‑10+ resources, including offshore resources (e.g., consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact‑based decisions and resolve conflicts. Provide guidance and industry‑leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's people, process, and technology capabilities, provide leading‑practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to support pre‑sales efforts including creating proposals and estimates. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 4‑6 years relevant ServiceNow ITSM project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management. 5+ years of Big 4 or equivalent consulting experience. Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM. Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $171.2k-297.2k yearly 2d ago
  • ServiceNow - IT Operations Management (ITOM) Manager - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Palo Alto, CA jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact‑based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre‑sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $171.2k-297.2k yearly 1d ago
  • ServiceNow - IT Operations Management (ITOM) Manager - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    San Francisco, CA jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your key responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - Data Foundations ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Event Management ServiceNow Certified Implementation Specialist - Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM Performance analytics and reporting experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $171.2k-297.2k yearly 2d ago
  • IT Solution Analyst

    Kellymitchell Group 4.5company rating

    Minneapolis, MN jobs

    Our client is seeking an IT Solution Analyst to join their team! This position is located in Minneapolis, MN; Golden, CO; or Denver, CO. Conduct functional and technical analysis across edge systems utilizing synchronous, asynchronous, and batch integration patterns Identify and define interface patterns including publish/subscribe, scheduling, file transfer, request/response, and system orchestration Map upstream and downstream dependencies and support integration design for all edge systems impacted by CIS transformation Lead sequencing, testing readiness, and integration design reviews Drive platform and environment engineering across transformation lifecycle phases, including staging, automation, monitoring, and migration Design and implement infrastructure provisioning processes, automation pipelines, and shared platform services independently Partner with architects and technical leads to design and optimize cross-platform integration and compliance solutions Diagnose complex infrastructure and application issues and drive resolution across test, QA, and non-production environments Lead conversion, migration, and performance tuning efforts across multiple environments during critical program milestones Ensure cybersecurity and regulatory controls are implemented appropriately and recommend remediation actions as needed Maintain and enhance environment documentation, engineering standards, and reusable architecture patterns Desired Skills/Experience: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 7+ years of experience in platform engineering, DevOps, infrastructure, or a related technical domain Demonstrated ability to independently solve complex engineering and integration challenges Proven experience designing scalable, secure, and resilient environments Strong cross-functional communication and collaboration skills Hands-on experience with SAP technologies, including SAP IS-U, with strong integration development capabilities Experience working with SAP Business Technology Platform (BTP) and modern integration architectures Deep understanding of edge applications and complex system landscapes, with strong systems analysis skills Ability to navigate and coordinate across multiple subject matter experts and integration partners Experience supporting or delivering large-scale CIS or ERP transformation programs Background in the utilities or energy sector Familiarity with SAP RISE environments and modern SAP landscape transformations Experience mapping and integrating large application portfolios (50+ systems) Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $80.00 and $90.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $80-90 hourly 3d ago
  • IT Operations Center Analyst

    Medasource 4.2company rating

    Nashville, TN jobs

    ITOC Analyst - Operations Center Our client is seeking a ITOC Analyst to join their Data Center Operations team on a contract basis. This role serves as the front line of support for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, detail-oriented, and comfortable working in a 24/7 operations environment supporting both facility and IT infrastructure systems. Key Responsibilities Monitor and support data center physical facilities, including power, cooling, and environmental systems Perform hardware and server deployment, replacement, and troubleshooting Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure Troubleshoot and resolve issues related to electrical and mechanical equipment Support and maintain network infrastructure, including cabling, racks, and patching Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow Document work performed and escalate issues appropriately to engineering or facilities teams Adhere to operational procedures, safety standards, and change management processes Required Qualifications Experience working in a data center, NOC, or critical facilities environment Hands-on experience with server hardware, rack/stack, cabling, and break/fix Working knowledge of electrical and mechanical systems in a data center setting Ability to follow runbooks, procedures, and safety protocols Comfortable working shifts, on-call rotations, or non-standard hours if required Preferred Qualifications Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.) Familiarity with monitoring tools, ticketing systems, or CMDBs Basic understanding of networking concepts (switches, patch panels, fiber/copper) Certifications such as CompTIA A+, Network+, or data center-related training (nice to have, not required)
    $68k-89k yearly est. 4d ago
  • Operations Support Analyst

    Kellymitchell Group 4.5company rating

    Plano, TX jobs

    Our client is seeking an Operations Support Analyst to join their team! This position is located in Plano, TX Richmond, VA, or McLean, VA. Manage high-volume, fast-paced BAU operational work within the Change Management function Coordinate closely with Platform and Engineering teams to support release transitions to end users Ensure release processes are executed smoothly, including identifying impacts, managing dependencies, and resolving coordination issues Partner closely with the Service Desk team while not providing front-line end-user support Own and manage administrative and operational processes related to change and release management Track, triage, and manage tickets using ServiceNow or similar ticketing platforms Support issue identification, escalation, and resolution across operational and engineering stakeholders Assist in defining requirements for process improvements and automation efforts Build toward drafting and delivering communications to broader enterprise audiences as the role matures Desired Skills/Experience: Strong organizational skills with the ability to manage multiple priorities in a high-tempo environment Proven adaptability and ability to work effectively across cross-functional teams Experience with ServiceNow or similar ticketing and workflow management tools Proficiency with Google Workspace Basic SQL skills preferred, including filtering and querying data to support operational reporting and analysis Solid operational communication skills, with the ability to distill technical information for broader audiences Ability to gather requirements and support automation or process optimization initiatives Background in operations-focused roles with exposure to technical environments Candidates may have previously held roles such as: Service Desk Operations, Support Operations, Site Operations or IT Operations Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $18.55 and $26.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $18.6-26.5 hourly 5d ago
  • ServiceNow - IT Operations Management (ITOM) Senior Consultant - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Palo Alto, CA jobs

    ServiceNow Senior Consultant - IT Operations Management (ITOM) At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming. Your key responsibilities Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs. Designing and developing user interfaces that are not only functional but also enhance user experience. Writing clean, maintainable code and creating specifications that support business objectives. Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders. Skills and attributes for success Act as a workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi‑disciplinary team of 3‑5 resources including offshore resources. Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations. Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications. ServiceNow Certified Implementation Specialist - Data Foundations. ServiceNow Certified Implementation Specialist - Discovery. ServiceNow Certified Implementation Specialist - Event Management. ServiceNow Certified Implementation Specialist - Service Mapping. 3+ years of Big 4 or equivalent consulting experience. Excellent soft skills - communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM. Performance analytics and reporting experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike. What we offer you We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 4d ago
  • Technical Systems Analyst

    Marchon Partners 4.0company rating

    Boston, MA jobs

    Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement
    $81k-105k yearly est. 2d ago
  • TMS (Transportation Management System) Lead Analyst

    C4 Technical Services 3.4company rating

    Saint Paul, MN jobs

    Key Responsibilities: Analyze transportation data to identify trends and patterns that can be used to optimize the transportation system. Identify cost-saving opportunities by finding more efficient routes, negotiating better rates with carriers, or implementing new technologies to streamline the transportation process. Manage the company's TMS system, troubleshoot technical issues, and make adjustments to improve system efficiency. Collaborate with other internal teams, such as logistics and customer service, to ensure that the transportation system is meeting the needs of the company's customers. Develop reports and presentations to communicate transportation-related data and recommendations to management and other stakeholders. Oversee and mentor a team of transportation analysts, providing guidance and training to ensure that they meet quality standards and contribute to the success of the transportation management system. Qualifications: Bachelor's degree in Logistics, Transportation, Supply Chain Management, or a related field. Minimum of 8 years of experience in transportation management system analysis or a similar role. Strong analytical and problem-solving skills, with the ability to identify trends and patterns in complex data sets. Knowledge of transportation management systems and logistics industry best practices. Experience managing a TMS system, troubleshooting technical issues, and making system improvements. Excellent communication and collaboration skills, with the ability to work effectively with internal teams and external stakeholders. Strong leadership skills, with the ability to mentor and manage a team of transportation analysts. EDUCATION and/or EXPERIENCE Bachelor's Degree from a four-year college or university or 8 or more years of experience in relevant field. #DICE ************************
    $98k-126k yearly est. 6d ago
  • Healthcare IT Strategy & Transformation Manager

    Hispanic Alliance for Career Enhancement 4.0company rating

    Chicago, IL jobs

    A global consultancy firm seeks a Healthcare Technical Consulting Manager in Chicago to lead digital transformation for healthcare organizations. The ideal candidate will have at least 8 years of consulting experience, a Bachelor's degree, and the ability to guide healthcare IT strategies. You will work in an inclusive environment, fostering partnerships and leading cross-functional teams to drive impactful solutions. #J-18808-Ljbffr
    $82k-129k yearly est. 1d ago
  • Business Analyst--NY, NY

    C4 Technical Services 3.4company rating

    New York, NY jobs

    Business Analyst Job requirements: Business Analyst- MS SQL ETL and DatabaseBA/ Solution Architect type of consultant who can analyse the existing program written in .Net and Java script and analyses data linage is required Corporate Banking/ Treasury Banking Business Knowledge and understanding of products is required. Knowledge of Banks General ledger is required. Banking system Application Knowledge and integration or development of Banking applications are required. Business Analyst and system Architecture capability are required. Good oral communication skills and interpersonal skills are required. Strong Documentation skills as Business Analyst is required. Business Analysis & strong documentation skills MS SQL ETL and Database knowledge Corporate Banking and Treasury Product knowledge Data Lineage/ Tracking analysis for existing programs and create data extraction documentation. #DICE *************************** ***************************
    $71k-100k yearly est. 2d ago
  • Business Analyst- FRB Regulatory Report --Manhattan, NY

    C4 Technical Services 3.4company rating

    New York, NY jobs

    Business Analyst- FRB Regulatory Report Skills Required: FRB Regulatory Reporting (Call Report) FFIEC002 knowledge or experience of reporting is required Corporate Banking/ Treasury Banking Business Knowledge and understanding of products is required. Knowledge of Banks General ledger is required. Banking system Application Knowledge and integration or development of Banking applications are required. Business Analyst and system Architecture capability are required. Good oral communication skills and interpersonal skills are required. Strong Documentation skills as Business Analyst is required. Business Analysis & strong documentation skills US FRB Regulatory Report (FFIEC002) knowledge Corporate Banking and Treasury Product knowledge. CallNavi (Fujitsu team maintaining inhouse application for regulatory reporting) Function addition and data transfer mechanism (FTP) to MUFG2. Data quality/ rule check and modify or add new programs #DICE ***************************
    $71k-100k yearly est. 2d ago
  • Lead Enterprise IT Business Consultant: PBM & KPI Focus

    Highbrow LLC 3.8company rating

    Chicago, IL jobs

    A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered. #J-18808-Ljbffr
    $64k-87k yearly est. 3d ago
  • OT Cybersecurity Analyst

    The Jupiter Group, Inc. 3.9company rating

    Houston, TX jobs

    The Cybersecurity Analyst is responsible for monitoring, documenting, and supporting the cybersecurity posture of client's IT and OT environments. This role focuses on reviewing and analyzing security alerts, identifying vulnerabilities, maintaining cybersecurity configurations, and escalating potential threats or incidents to senior team members. The analyst leverages data from multiple cyber defense tools (e.g., SIEM, IDS/IPS, firewalls, network traffic logs) to detect, analyze, and mitigate cybersecurity threats across corporate and operational technology networks. Essential Duties & Responsibilities Monitor, detect, identify, and alert on potential cyberattacks, intrusions, anomalous activity, and misuse events Analyze alerts and logs to distinguish malicious activity from normal system behavior Support protection of corporate and operational networks through continuous monitoring and analysis Analyze logs, packets, and security messages from various systems and applications Identify cyber threat tactics, techniques, and methods (TTPs) Identify, document, and help remediate gaps in the organization's cybersecurity posture Test systems for vulnerabilities and support vulnerability management initiatives Document and escalate incidents in accordance with established procedures Respond to urgent cybersecurity events and incidents, including after-hours support as needed Review incidents to determine root cause and operational impact Monitor external threats and hostile content directed toward organizational or partner interests Recommend procedural improvements to support strong cyber hygiene Prepare threat briefings, situational updates, and threat activity reports Track and report on adversarial activity across enterprise environments Environment & Technical Focus Corporate IT network supporting internet access, routing, security policies, and user access Operational Technology (OT) environments supporting building systems such as: HVAC, lighting, and electrical systems Access control and CCTV Building automation and scheduling systems Medium-sized, distributed campus environment with fiber-optic infrastructure Multiple building environments, each operating as an isolated network within a single domain Exposure to log collection, remote troubleshooting, and system monitoring across both IT and OT systems Education & Required Experience Associate's or Bachelor's degree in business, technology, or a related field preferred 3-5 years of experience in IT security or cybersecurity Experience with SIEM platforms, IDS, and IPS technologies Experience working with logs, network packets, and security event data Basic scripting skills (Python, PowerShell, Bash) Experience with vulnerability management and testing Experience with network packet analysis Experience with log analysis and log management Experience with cloud security management interfaces Experience with enterprise authentication systems (e.g., Active Directory, IAM platforms) Incident handling and response experience preferred Working knowledge of: Core cybersecurity concepts (CIA triad, encryption, risk management) Networking protocols and traffic flow Cybersecurity threats, vulnerabilities, and threat hunting Cybersecurity laws and regulations Familiarity with security frameworks such as NIST and MITRE ATT&CK preferred Understanding of differences between IT and OT network environments Experience working on project teams; project management exposure preferred Intermediate understanding of threat intelligence research and methodologies Familiarity with adversarial TTPs
    $47k-74k yearly est. 1d ago
  • CI-HUMINT Analyst

    Calhoun International 4.7company rating

    San Antonio, TX jobs

    Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance! * This position is contingent upon contract award* Responsibilities: Prepare intelligence reports and assessments for the supported Command's mission planning and force protection efforts. The primary focus is two-fold: (1) identify asymmetric threats and vulnerabilities to U.S. interests in the AOR and (2) assess and monitor the internal security situation in the AOR as it pertains to force protection. Prepare intelligence reports and recommend courses of actions to the Government. Products include threat assessments, trend analyses, and information papers using a multidiscipline approach. The contractor shall incorporate all-source information to produce time-sensitive intelligence reports and finished intelligence products. Produce highly-complex all-source CI analytic production to support Army CI efforts to counter FIE threats to Army Research, Development, and Acquisitions (RDA) and Defense Critical Infrastructure worldwide; and supply chains; to include both technical and HUMINT intelligence threats. Conduct intelligence analysis to enable the development of CI-HUMINT efforts, based on established analytical tradecraft methodologies and unit collection and targeting strategies. This intelligence analysis should provide the detailed analysis necessary to support current and future, full-spectrum operations. Qualifications: 12 years of experience in CI-HUMINT analysis, management, or leadership position 8 full-time years as a CI-HUMINT analyst in a strategic Military Intelligence or Intelligence Community role. HUMINT activities. 5 full-time years analyzing regional and functional CI-HUMINT topics, including foreign intelligence threats to Defense Critical Infrastructure Program (DCIP) and DoD supply chains and emerging technologies, and threats from foreign intelligence technical equipment to the DoD. Master's Degree At least 1 of the following Certifications: DOD Intelligence Fundamentals Certified Defense All Source Analysis Levels 1 and 2 Certified Collections Management Professional - Fundamentals Intelligence Planner Certification U.S. Government all-source MOS or job producing analytical certification course or program. Human Intelligence Training - Joint Center of Excellence (HT-JCOE) - Joint CI / HUMINT Analysis and Targeting Course; or DIA Targeting Officer Course (Fundamentals of HUMINT Targeting Course (FHTC) or equivalent) or Intelligence Community (IC) equivalent. Advanced Microsoft 365 proficiency. Must have knowledge and experience with Intelligence Community Directives (ICD) 203, 206, 300, 501, 704 and 707 related to their duties. Must be able to perform other duties, responsibilities, and activities as needed Security Clearance: Active TS/SCI with CI polygraph eligibility Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT__PRESENT__PRESENT__PRESENT __PRESENT __PRESENT__PRESENT __PRESENT
    $51k-83k yearly est. 2d ago
  • Seasonal GIS Analyst

    Acro Service Corp 4.8company rating

    Saint Paul, MN jobs

    Job Title: Seasonal GIS Analyst Duration: 4 Months Onsite Only Work Hours: Typical work hours are 8 am to 4:30 pm Monday through Friday. Weekend work is highly likely and required. SUMMARY We are seeking a Seasonal GIS Analyst with knowledge, experience, and interest in the fields of geospatial data processing and analysis to apply these skills towards analyzing images of farm fields and orchards captured by drones. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Process sets of images captured by drones to produce georeference mosaics (raster data) using stitching software. • Perform a wide variety of raster and vector based analytic tasks related to georeferenced imagery of farm fields and orchards. • Use internal tools, workflows, and models to process imagery of agricultural fields. • Generate maps and reports. • Generate polygon vector layers based on customer description of farm field experiment locations and zonal analysis of raster data. • Perform zonal analysis of raster data using a combination of automated tools and manual workflows. • Use internal tools and workflows to automatically detect and analyze weeds in agricultural fields. • Inspect results and make edits to shapefiles using quality assurance workflows. • Prepare processing results for customer delivery. • Communicate project status clearly and effectively to lead analyst. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE • Bachelor's degree in geography, environmental science, GIS, or a related field, or a GIS Certificate. • Proficiency in Geographic Information Systems (GIS) Software such as ArcGIS or QGIS • Experience working with raster and vector data • Remote sensing knowledge - preferred Skills/Abilities: • Strong work ethic • Flexible working schedule • Detail oriented • Ability to work independently and on a team • Strong communication skills both verbal and written • Ability to work within in a team or independently, with a can-do attitude, and willing to work until the job gets done. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit at a desk for long periods of time. The vision requirements include close vision. WORK ENVIRONMENT/ADDITIONAL INFORMATION • General office environment - computer and telephone work. • Visa sponsorship is not available, now or in the near future, • Interviews will be conducted via MS Teams including video. Please note that this position is seasonal and work only about 4 months. Manager is open to candidates who are still in school.
    $66k-79k yearly est. 4d ago
  • IT Incident Manager

    Kforce 4.8company rating

    Information technology analyst job at Kforce

    Kforce has a client in Richfield, OH that is seeking an IT Incident Manager responsible for end-to-end management of incidents or events within the organization's IT infrastructure or key functions of the business. Responsibilities: * Coordinate incident response efforts while managing to minimize downtime and business impact and providing stakeholder and cross-functional team communication * Conduct 8D or similar post-incident reviews to minimize the risk of reoccurring incidents. Manage action items and communication from the post-incident reviews * Drive rapid continuous improvement where applicable * Lead end-to-end management of each incident or event * Coordinate incident response efforts during the incident as well as post-incident * Keeps multiple management teams and business stakeholders aware of incident status and escalations * Lead and project manage the post-incident review utilizing tools such as 8D, 3L5Y (3 levels 5 Whys); Project manage the action items and completion of those items identified * Continually look for and recommend process improvement opportunities for implementation * Utilize the Rapid Continuous Improvement (RCI) library of resources to identify and implement improvements * Coordinate with the IT project manager(s) to determine timelines and resource availability for post-incident review tasks * Coordinate efforts with all of IT as well as all SBS Associates to ensure that the information assets of the company and the commercial clients are protected at all times * Perform other duties as assigned* Bachelor's degree is preferred * Project Management certification is desired * 5+ years of experience is required * Technical background - must understand the language and know how to problem-solve * Strong project management skills, managing projects, skills, and all incidents, keep up on where they're at internally, this person doesn't have any direct reports * Experience managing processes/procedures/incident/has to be a confident speaker/all internal tracking is in jira/servicenow/any IT program type of experience * Ability to work as needed on weekends and/or after-hours depending on the severity and/or time of the incident * Ability to build, assemble and direct teams, proactively pursue opportunities and issues, providing the team with necessary product and IT technology information to direct the team's efforts to bottom line results * Excellent planning, project management, and implementation skills * Must thrive in a fast-paced, multi-tasking, results focused environment * Proficient with Microsoft Office Suite, especially Microsoft Project * Extensive knowledge of and technical experience with cloud hosting and services; Specifically, AWS * Excellent interpersonal and communications skills and ability to collaborate with clients, technical staff, and vendors * Proven ability to communicate on a Business and IT technical level * Excellent problem solving and consultative skills * Must be a collaborator with a cheerful outlook, enthusiasm, initiative, sense of urgency, and be self-motivated * Ability to travel to remote company locations or for other business-related needs as required
    $102k-147k yearly est. 9d ago

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