Customer Service Representative jobs at Kimco Staffing Services Inc

Phoenix, AZ 3 Months Hybrid Position: 60% onsite, 40% remote. Must be able to work onsite 3 days/week. Training will be a hybrid schedule as well. MUST have reliable internet and home working station for remote work. Administrative duties include Reviewing team email inbox multiple times per day Saving documents received Tracking information in spreadsheets and on dashboards Meeting daily with manager Meeting multiple times per week with team members Reporting to manager on late responses Creating letter and email correspondence Maintaining calendar events Being available via google meetings, chats, or telephone (constant - 15-30 minute increments) Managing confidential data Other duties assigned Required Skills: MUST HAVE COMPUTER SKILLS, experience in high volume roles, ability to change tasks frequently, flexibility, following set workflows, Google Suite, experience in business software, responding to emails and requests quickly. Preferred Skills: administrative experience or other administrative certifications. Education: High School Diploma/GED

Long term Training- first onsite in Westbrook - eventually may be able to work from home in a hybrid capacity (2 days/week in office) Schedule: M-F 8am- 5pm Experience Level: Intermediate- will not rule out stronger candidates w/ less experience. Platforms: SalesForce SAP Microsoft Outlook SharePoint Adobe- helpful if familiar w/editing TOP (3) REQUIRED SKILLSETS: • Analytical - Reasoning and analytical skills to resolve issues with attention to detail • Ability to multi-task with a variety of systems and a variety of inquiries/issues • High quality interpersonal skills coinciding with excellent verbal and written communication skills NICE TO HAVE SKILLSETS: • Managing multiple priorities • Ability to work independently while documenting appropriately • Accounts Receivable experience- good math skills, knowledge to decipher information. • Import/export experience- not high on list

Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Immediate need for a talented Financial Services Representative. This is a 06+ months contract opportunity with long-term potential and is located in Colombus, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93606 Pay Range: $18.50 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Responsibilities: Hours: 8 hrs. per day || 40 hrs. in a week Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process Start date is flexible. Looking for contingent worker to work 12 PM to 5 PM Monday through Friday. Training will be in office but will only be required to come in 2 days per week either Monday and Tuesday or Tuesday and Wednesday after training is completed. Provides prompt efficient service for assigned product and/or service center internal and external customers. Follows up with appropriate internal administrative areas for completeness and accuracy of the end policy/account product. Reviews, underwrites, and processes applications for client contracts, client withdrawals, and life withdrawals in accordance with government regulations, contract provisions, and internal procedures and controls. Requests additional information when necessary. Communicates with customers, other departments, regional and/or field offices and other industry companies through oral and written communications. Maintains appropriate records. Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses. Researches and corrects errors. Demonstrates the initiative and flexibility to identify situations that require exception processing and seek alternatives from more experienced personnel. Performs other duties as requested. Key Requirements and Technology Experience: Key Skills; Customer Service, technical proficiency I.e MS office and excel, problem Solving Four years of work experience. Work experience with undergraduate studies preferred. Knowledge: General office practices, customer service, and office equipment. Information systems and insurance/financial services industry practices (i.e. annuities, mutual funds) preferred. Basic mathematics and problem-solving techniques. Excel skills preferred. Ability to prioritize own work within standards. Effective written and oral communication skills to interact with customers, team members, and management. Decision making skills necessary for customer contacts. Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action. Decision making skills necessary for problem identification and correction. Proven ability to operate a CRT and PC. Education: High school diploma. Undergraduate diploma desirable. Participation in technical coursework such as LOMA, CLU, ChFC desirable. Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative - Puerto Rico** **Must be proficient in English.** **Must reside in Puerto Rico to be considered.** Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$11/hr** , and a range of incentives and benefits, you'll be empowered to make a real impact every day. **What We Offer:** + **Work From Home** + **Full-Time Employment:** Reliable schedule and stability. + **Competitive Pay:** $11/hour starting on day one. + Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying. + **Shift differential:** $1.10 extra per hour if working **Monday-Friday between 6:00PM to 6:00AM.** + **Weekend Shift Differential:** $1.00 extra per hour if working on **Saturdays and Sundays** . + **Paid Training:** Get the training you need to excel. + **Incentive Plan:** Potential to earn up to an additional $350 per month after training by meeting performance metrics. + **Career Growth:** Opportunities to advance your career in a supportive, innovative environment. + **Full Benefits:** Comprehensive benefit options and a great work environment that values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. + Assist cardholders with inquiries regarding transactions and account statuses. + Listen actively to understand customer needs and offer clear, accurate information. + Process transactions efficiently via web-based applications and handle research requests with precision. + Maintain in-depth knowledge of company and client programs, policies, and technology. + Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. + Support team operations during peak times or absences to help maintain seamless service. **What We're Looking For:** + An effective communicator who can clearly explain complex information. + A dedicated professional with a strong work ethic and problem-solving skills. + A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. + Ready to commit to 100% attendance during our three-to-five-week paid training period. **Requirements:** + Must be at least 18 years old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Proficient in English. + Complete a background check, credit check, and security fingerprinting. + **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs. + **Work Area** : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. + **Equipment:** The company will provide all necessary computer equipment + **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 20 Mbps download** . + Reside in Puerto Rico with legal authorization to work permanently in the United States. **Preferred Qualification:** + 1+ years of previous call center experience Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in Puerto Rico to be considered. Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: * Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying. * Shift differential: $1.10 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. * Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. * Paid Training: Get the training you need to excel. * Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. * Career Growth: Opportunities to advance your career in a supportive, innovative environment. * Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: * Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. * Assist cardholders with inquiries regarding transactions and account statuses. * Listen actively to understand customer needs and offer clear, accurate information. * Process transactions efficiently via web-based applications and handle research requests with precision. * Maintain in-depth knowledge of company and client programs, policies, and technology. * Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. * Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: * An effective communicator who can clearly explain complex information. * A dedicated professional with a strong work ethic and problem-solving skills. * A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. * Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: * Must be at least 18 years old and possess a High School Diploma or equivalent. * Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English. * Complete a background check, credit check, and security fingerprinting. * Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. * Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. * Equipment: The company will provide all necessary computer equipment * Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download. * Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualification: * 1+ years of previous call center experience Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote Fraud Call Center Representative - Puerto Rico** **Must be proficient in English.** **Must reside in Puerto Rico to be considered.** $12.10 HR Opportunity to earn an additional $350 per month. **Great Benefits and Paid Training!** **Summary:** As a **Customer Service Representative II,** you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions. **What we offer:** + **Work From Home** + **Full-Time Employment:** Reliable schedule and stability. + **Competitive Pay:** $12.10 starting on day one. + Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying. + **Shift differential:** $1.50 extra per hour if working **Monday-Friday between 6:00PM to 6:00AM.** + **Weekend Shift Differential:** $1.00 extra per hour if working on **Saturdays and Sundays** . + **Paid Training:** Get the training you need to excel. + **Incentive Plan:** Potential to earn up to an additional $350 per month after training by meeting performance metrics. + **Full Benefits:** Comprehensive benefit options and a great work environment that values your success **What You'll Do: ** + Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns. + Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed. + Process fraud claims and disputes per client guidelines. + Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach. + Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system. + Support team operations with other duties and tasks as assigned. **What We're Looking For:** + A clear communicator who can explain complex topics in simple terms. + A passionate, reliable professional with integrity and a drive to deliver exceptional service. + Someone committed to excellent attendance and able to follow a structured, full-time schedule. + A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease. + Strong written and verbal communication skills with attention to accuracy. + Comfortable navigating multiple systems and screens in a fast-paced environment. + Ready to take high-volume calls while maintaining focus and professionalism. **Required Qualifications:** + Must be at least 18 years old with a High School Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Proficient in English. + Complete a background check, credit check, and fingerprinting. + **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs. + **Work Area** : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. + **Equipment:** The company will provide all necessary computer equipment + **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 10 Mbps download** . + Reside in Puerto Rico with legal authorization to work permanently in the United States. **Preferred Qualifications** : + 6 months of experience in the banking or financial industry. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Fraud Call Center Representative - Puerto Rico Must be proficient in English. Must reside in Puerto Rico to be considered. $12.10 HR Opportunity to earn an additional $350 per month. Great Benefits and Paid Training! Summary: As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions. What we offer: * Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $12.10 starting on day one. * Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying. * Shift differential: $1.50 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. * Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. * Paid Training: Get the training you need to excel. * Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. * Full Benefits: Comprehensive benefit options and a great work environment that values your success What You'll Do: * Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns. * Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed. * Process fraud claims and disputes per client guidelines. * Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach. * Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system. * Support team operations with other duties and tasks as assigned. What We're Looking For: * A clear communicator who can explain complex topics in simple terms. * A passionate, reliable professional with integrity and a drive to deliver exceptional service. * Someone committed to excellent attendance and able to follow a structured, full-time schedule. * A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease. * Strong written and verbal communication skills with attention to accuracy. * Comfortable navigating multiple systems and screens in a fast-paced environment. * Ready to take high-volume calls while maintaining focus and professionalism. Required Qualifications: * Must be at least 18 years old with a High School Diploma or equivalent. * Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English. * Complete a background check, credit check, and fingerprinting. * Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. * Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. * Equipment: The company will provide all necessary computer equipment * Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download. * Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualifications: * 6 months of experience in the banking or financial industry. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

TechOp Solutions is seeking Senior CSRs who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls and managing takeover calls, as well as handling disruptive callers. They will also provide coaching support for new agents and expert feedback for contact center tools. Remote position, but candidate must reside in the Hampton Roads area Duties : Provide direct customer service, supporting escalation queues and takeovers from frustrated or disruptive callers Serve as expert user for contact center tools and software testing Support new agent training, including coaching and nesting of new personnel Coordinate with contact center supervisors on overall performance Participate in quality assurance , in support of contact center supervisors Other duties, as assigned Requirements HS diploma (or equivalent) is required. Customer service experience Ability to use telephony tools and applications Good verbal and written communication skills Basis computer skills Must be able to obtain and maintain government agency suitability requirements as a condition of employment A reliable, hard-wired internet connection is required 3 years of contact center experience (agent or higher)

TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions. Remote position, but candidate must reside in the Hampton Roads area Duties : Answer inbound calls, emails, chats, and other contact channels. Provide direct customer service Maintain service quality standards, including courtesy, professionalism, and efficiency. Other duties, as assigned Requirements HS degree, or equivalent, required Customer service experience Must be able to pass a typing test Must be able to obtain and maintain government agency suitability requirements as a condition of employment Ability to use telephony tools and applications Good verbal and written communication skills Basis computer skills A reliable, hard-wired internet connection is required

TechOp Solutions is seeking Senior CSRs who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls and managing takeover calls, as well as handling disruptive callers. They will also provide coaching support for new agents and expert feedback for contact center tools. Remote position, but candidate must reside in the Columbia, SC metropolitan area Duties : Provide direct customer service, supporting escalation queues and takeovers from frustrated or disruptive callers Serve as expert user for contact center tools and software testing Support new agent training, including coaching and nesting of new personnel Coordinate with contact center supervisors on overall performance Participate in quality assurance , in support of contact center supervisors Other duties, as assigned Requirements HS diploma (or equivalent) is required. Customer service experience Ability to use telephony tools and applications Good verbal and written communication skills Basis computer skills Must be able to obtain and maintain government agency suitability requirements as a condition of employment A reliable, hard-wired internet connection is required 3 years of contact center experience (agent or higher)

TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions. Remote position, but candidate must reside in the Columbia, SC metropolitan area Duties : Answer inbound calls, emails, chats, and other contact channels. Provide direct customer service Maintain service quality standards, including courtesy, professionalism, and efficiency. Other duties, as assigned Requirements HS degree, or equivalent, required Customer service experience Must be able to pass a typing test Must be able to obtain and maintain government agency suitability requirements as a condition of employment Ability to use telephony tools and applications Good verbal and written communication skills Basis computer skills A reliable, hard-wired internet connection is required

Humach is a fast-growing, industry pioneer in the work@home contact center and digital agent /AI industry, focusing on customer sales and support. For over 35 years, the leadership at Humach has continued to revolutionize the CX industry into where we are today. We combine the best of human and digital agents for the benefit of the end customer. Humach is now accepting applications for remote call center sales representatives. Individuals will call businesses to sell products on behalf of a publishing company. Earn $12.00 per hour plus sales bonus. Work 7:00 AM - 4:00 PM M-Thurs; 7:00 AM - 11:00 AM Fri. No weekends! To be considered for employment, applicants must reside in IA, WI or TX, but would not be working from a traditional office. All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Ideal Candidates: A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You're a strong team player. Skills & Requirements: Customer Service. You're experienced and a natural at interacting with customers. Sales. You're confident in your ability to handle sales conversations given the proper training. Strong communicator. You're comfortable taking customer calls, providing information, and answering questions. Tech Savvy. You know how to use a computer to get your work done. Goal Oriented. You get excited about performance goals and regularly meet or exceed them. Reliable. You're punctual and have a consistent work history. Organized. You keep good records and know where to find everything. Why Humach? We believe that where you work matters, and we've spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more. Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more! Step 1 to apply - Please complete the safe and secure Systems Scan from your desktop PC or laptop. The scan does not collect or store personal data. This cannot be completed from a mobile phone. This is a necessary first step to confirm your computer equipment and internet speeds meet our technical requirements. Turn off VPN (if applicable) Set Google Chrome as your default browser Connect your PC or laptop to your router with an ethernet cord (Macintosh, Chromebooks and mobile phones are not compatible) Click on this link or type into your browser - ********************************* Fill out your information to"Sign Up" Check "I Agree" Select "Download" Open the downloaded TechScanApp file The scan will run automatically The Hardware Detection results will appear on your screen STEP 2 to apply - Click "Apply for this position" below to complete the employment application. Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.

About One Legal, an InfoTrack Company One Legal, a division of InfoTrack, is a one-stop online solution for legal professionals to file court documents in every California court, manage service of process nationwide, and more. A leader in innovative technology solutions for legal professionals for more than 30 years, One Legal continues to be among the most respected in the industry. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, we'd love for you to join us. About the role As a Client Experience Specialist at One Legal, you will play a pivotal role in a dynamic and client-focused support team dedicated to educating, empowering, and advocating for our clients. Your primary responsibility will be to address and resolve client inquiries through clear, effective verbal and written communication, with a strong emphasis on active listening and understanding. You'll ensure efficient and effective resolutions that meet our clients' needs by leveraging all available resources. In this role, you will be recognized for your reliability and ability to maintain composure under pressure, consistently demonstrating empathy in client interactions. You are a quick learner with a talent for multitasking, open to coaching, and driven by curiosity. Your commitment to teamwork is evident as you continually seek ways to enhance your own performance, contribute to the team, and drive company success. This is a fully remote role, based in Pacific Time. The hours are M-F, 9:00am - 6:00pm PT. Responsibilities Client Experience: * Lead clients through the One Legal platform to complete tasks. * Maintain accurate client records in Salesforce. * Own your learning and communicate effectively with your manager. * Advocate for clients by reviewing materials and providing feedback to internal teams. * Solve problems efficiently, ensuring a high-quality client experience. * Represent the client's voice to influence product improvements. Driver of Results: * Seek solutions to enhance the employee experience and celebrate team successes. * Collaborate with your manager to meet corporate goals. * Understand and act on key KPIs to consistently deliver exceptional client service. * Continuously improve the client experience through proactive learning. Operational Excellence: * Embrace new technology to improve service and efficiency. * Address productivity issues with your team and suggest improvements. * Assist in onboarding new team members. * Focus on de-escalation to minimize client delays. * Follow all policies and guidelines. * Participate in discussions to ensure consistent practices and communication.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel: Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software. Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services. Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders. Coordinate implementation efforts with new clients to include building the plan, training and set up Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed. Maintain knowledge of state and national standards Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients. Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site Periodically, support continuing Product Management and enhancement efforts Periodically, support Software quality and testing efforts as needed. Become the Subject Matter Expert in one key area that will support the company's objectives. What you bring to this role: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and PowerPoint) Good presentation skills At least 3 years Cancer Registry experience, preferably with CRStar. Active Certified ODS-C, certification required Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.) MAJOR DUTIES AND RESPONSIBILITIES: • Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers • Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details • Interface with providers to verify member eligibility and authorize services • Review claims details, research payment issues, investigate provider network details • Use system tools as appropriate to escalate issues between the various functional areas within EyeMed • Must meet Customer Care Center productivity and quality goals COMMUNICATIONS WITH OTHERS: • INTERNAL - Call Center associates and other EyeMed functional areas • EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: • Excellent verbal and written communication skills • Excellent telephone skills • Excellent active listening and comprehension skills • Ability to demonstrate empathy to the caller's situation • Ability to provide exceptional customer service • Exhibit resourcefulness in resolving problem situations • Manage time and multiple tasks effectively EXPERIENCE: • Call Center experience preferred • 1 - 2 years of experience in a professional business environment preferred • Knowledge of vision benefits and/or insurance industry a plus EDUCATION: • High School diploma required • College or University degree (preferred ) Additional Information All your information will be kept confidential according to EEO guidelines.

Bodycote offers: * $1,500 Sign-on Retention Bonus. * Paid holidays and paid time off. * Shift differential for off-shifts. * 401k match, Medical, Dental, and Vision Plans for employees and families. * Ability to work full-time, 40 hours per week. * 7:00 am - 3:30 pm, Monday through Friday. * Must pass a pre-employment drug screen and basic physical. Our people are the heart of our business. As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including some of the best engineers, scientists, and technicians in the industry. Come join our team! Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive. Position Summary: Under the limited supervision of the Production Manager, responsible for order entry, follow-up, status, and other daily communication with customers in coordination with sales and other staff. Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to, the following. * Enters customer orders in the computer, assuring information is accurate. * Reviews Purchase Orders and contracts with discrepancies and follows up with clarifications via phone, email, or other communication. * Responsible for customer order follow-up and status. * Assists with scheduling as needed/required. * Promotes and practices safety and good housekeeping. * Performs other tasks as assigned or dictated by position. * May have access to proprietary and third-party information necessary to the business, and as such will perform duties ethically and professionally. * This position is responsible for the care and treatment of our customers' inventory and, as such, will perform duties safely and responsibly to prevent customer loss or damage. * Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This position must satisfy ITAR compliance requirements; therefore, candidates must be U.S. Citizens or Permanent Resident cardholders. * Education - High school diploma or equivalent. * Minimum one year of experience in customer service or a related position. * Requires knowledge of computer applications and a good understanding of basic math. * Must demonstrate the ability to read, write, and communicate in the English language. * Knowledge and hands-on experience of computer applications, including Microsoft Office and databases, is required. Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to, the following. * Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on airplane travel) in an office/industrial environment. * Manual dexterity to perform data entry functions. * Ability to bend, pull, and reach to perform functions. * Ability to lift 35 lbs. * May be exposed to heat, dust, noise, humidity, fumes, etc. * Must have the cognitive and mental capacity to perform essential job functions. * Must be able to communicate effectively orally and in writing. * Visual acuity to read documents, computer screens, files, etc. * Ability to hear in person and via phone. The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Bodycote reserves the right to revise or change job duties and responsibilities as the need arises. Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.

Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out! ************************************************** Responsibilities Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Builds and maintains strong client engagement through: · Frequent interactions with sales and services verticals · Acting as the voice of the client or customer. · Monitoring key account health metrics and internal SOP compliance · Answering all sales inquiries within established SLAs · Handling account administration and overseeing operational activities within the facility · Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance · Developing program strategies that support customer or client satisfaction and loyalty · Providing proactive recommendations for continuous improvement. · Advising on infrastructure requirements and improvements needed to meet evolving client needs. Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\ Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience · Strong relationship building skills; excellent communication and follow-through. · Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. · Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback · Ability to listen to client needs and identify solutions. · Proven experience managing projects and delivering expectations, both internally and directly with clients. · Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. · Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills. · Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. · Working knowledge of JDA ERP and OMS to understand lifecycle of an order. · Working knowledge of typical client asset management systems, such as Asana and Service Now. · Excellent time management skills. · Learning agility to increase knowledge in all areas of the internal organization and broad client base.