Marketing Lead jobs at Klaviyo - 949 jobs

We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. Reporting directly to the CEO and a member of the Executive Leadership team, the Chief Marketing Officer will play an instrumental role in unlocking Worthy's next chapter of growth. Worthy has recently merged with Circa Jewels and the CMO will be responsible for the marketing strategy of both brands. Building on a foundation anchored in content-driven performance marketing, they will elevate capabilities to accelerate the acquisition and retention in Worthy and CIRCA's complex funnels while building brand awareness and brand strength for both lines of business. What You'll Do Create and navigate the post-merger integration strategy for our two brands, Worthy & Circa Jewels Develop and execute an integrated marketing communication plan to promote both brands Accelerate growth by unlocking the supply side of the business through effective ROI positive marketing strategies, with a focus on customer acquisition and retention throughout Worthy & Circa Jewels unique funnels Manage external agency partners and develop long term strategy for coverage (e.g., in-sourcing vs. out-souring) Drive brand awareness and brand strengths by defining how to anchor the value proposition across all consumer touchpoints for both Worthy & Circa Jewels Lead the strategy of all marketing campaigns, including digital marketing, social media, email marketing, and advertising Develop and manage marketing budgets, ensuring efficient use of resources and ROI Collaborate with internal stakeholders to align marketing strategies with overall business objectives Utilize data to optimize the marketing spending and deliver recommendations for other executive team members such as product, strategy, sales and operations. Determine optimal organizational structure of the new combined marketing team, including the identification and filling of any gaps Mentor and lead a dispersed, global team of high performing individuals Who You Are Strategic thinker, capable of conceptualizing, developing and articulating strategic vision and influencing an organization to move toward that vision Proven track record of delivering results in a dynamic, high-growth environment Drives toward goals, takes initiative A strong, and kind communicator with professional direct verbal & written skills Ability to work cross functionally with different teams and company stakeholders Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support What You Have BA in relevant field; MBA in Marketing or Strategic Planning strongly preferred. 15+ years marketing experience with increasing levels of responsibility and leadership, including content, digital & performance marketing, lifecycle marketing, and marketing analytics 10+ years of experience hiring, managing, and developing both individual contributors and senior leaders Direct experience scaling a brand Strong analytical capabilities, coupled with a creative flair to balance data with innovation Outstanding communication skills to rally teams and present compelling strategies to stakeholders Must be able to commute to Midtown Manhattan office full-time with ample flexibility in your schedule as needed What We'll Give You Compensation between $250,000-$350,000 OTE (mix of base and potential performance-driven bonus) A supportive, inclusive culture in an organization that values your contributions Opportunities for personal and professional growth through work experience and mentorship An attractive and equitable compensation package, including salary and stock options A generous benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance)

About Us: Naadam is redefining luxury by delivering the world's finest cashmere at an accessible price. Founded in 2013, with a vision to bring premium, sustainably made cashmere to the everyday wardrobe, we've built a brand that values innovation, transparency, and connection with our customers. At Naadam, we are dedicated to pushing limits, nailing the details, and delivering products that are built to last. We pride ourselves on combining quality, craftsmanship, and modern design to create timeless, versatile pieces that are soft AF! Job Summary: Naadam is seeking a creative, analytical, and team-driven Vice President of Marketing to lead its Ecommerce business and drive profitable growth while strengthening long-term brand equity. Reporting to the Chief Revenue Officer, this role will oversee a high-performing team of Directors, Managers, and agency partners across Creative, Brand, Performance, and Lifecycle Marketing. This leader will build full-funnel, omnichannel strategies that bring product stories to life, partner closely with Design, Merchandising, E-commerce, and Finance, and ensure disciplined financial stewardship. While the role is fully focused on Ecommerce, a strong understanding of how GTM strategies intersect with retail, marketplace, and wholesale channels is critical. The ideal candidate blends creative vision with financial rigor, thrives in fast-moving environments, and understands how to scale a premium, high-AUR DTC brand. Key Responsibilities: Team Leadership & Organizational Development Lead, mentor, and develop a high-performing team of marketing leaders; foster autonomy, creativity, accountability, and speed. Create a collaborative, cross-functional operating model across Planning, Operations, Design, Merchandising, Finance, and E-commerce. Empower teams to experiment, innovate, and take smart, data-informed risks. Brand Strategy & Creative Excellence Elevate Naadam's brand voice across all channels through compelling, premium storytelling. Champion breakthrough creative concepts that drive awareness, emotional connection, and differentiation. Strengthen and amplify Naadam's sustainability and ethical sourcing narrative. Cross-Functional Marketing Strategy Translate seasonal assortments, category priorities, and merchandising strategies into integrated marketing plans. Build full-funnel strategies that align brand, performance, content, and lifecycle marketing with business objectives. Own campaign calendars to support launches, category growth, and channel goals. Customer Growth Drive reactivation and retention through creative, data-driven lifecycle and engagement strategies. Identify and scale diversified acquisition opportunities to ensure deliberate, year-round new customer growth. Financial Stewardship & Performance Accountability Own the marketing budget in close partnership with Finance, ensuring spend aligns with revenue, margin, and efficiency targets. Build and manage annual budgets, forecasts, and reforecasts; adjust strategy based on results and market conditions. Implement disciplined testing, measurement, and attribution frameworks. Reduce reliance on promotions as a primary driver of sales. Creative, Brand, Performance & Lifecycle Oversight Bring strong working expertise across all marketing disciplines to challenge, support, and elevate channel leaders. Balance bold creative bets with analytical rigor to drive profitable growth and retention. Marketing Technology & Tools Assess and evolve the marketing technology stack, including attribution, analytics, lifecycle platforms, CDPs, and content tools. Bring a strong POV on modern marketing infrastructure, including AI-enabled capabilities that improve data quality and decision-making. E-commerce & UX Collaboration Partner closely with E-commerce on site experience, conversion optimization, digital merchandising, and content strategy. Ensure the digital experience reinforces premium positioning and improves the end-to-end customer journey. Skills: Full-funnel marketing leadership across brand, performance, creative, and lifecycle channels Strong financial and analytical discipline, including budget ownership, forecasting, attribution, and testing Ability to build, inspire, and scale high-performing, cross-functional teams in fast-moving environments Exceptional creative judgment with a deep understanding of premium, high-AUR consumer behavior Omnichannel mindset with strong DTC expertise and exposure to retail, wholesale, and marketplace channels Working knowledge of modern marketing technology stacks, including analytics, lifecycle, attribution, and emerging AI tools Proven ability to translate product, merchandising, and seasonal strategies into cohesive, high-impact campaigns Collaborative partner to E-commerce teams on UX, site experience, and conversion optimization (strong plus) Qualifications: Bachelor's degree or MBA in Marketing, Business, or a related field 12+ years of progressive marketing experience, with senior leadership responsibility Experience in DTC, Ecommerce, fashion, luxury, or premium consumer brands strongly preferred Demonstrated success driving profitable growth at scale Benefits: Paid Vacation Medical, Dental and Vision benefits 401(k) Plan Hybrid Work - (minimum 3 days in-office per week - Mon., Wed., Thurs.) Salary Range: $250,000 - $275,000 Salary offered will be commensurate with experience.

What we do: Zefr is the leading global technology company enabling responsible marketing in walled garden social environments. Zefr's solutions empower brands to manage their content adjacency on scaled platforms such as YouTube, Meta, TikTok, and Snap, in accordance with industry standard frameworks. Through its patented AI technology, Zefr offers brands and agencies more accurate and transparent solutions for social walled gardens. The company is headquartered in Los Angeles, California, with additional locations across the globe. What you'll do: We are seeking a Senior Brand Marketing Manager to lead Zefr's brand strategy through compelling storytelling and integrated 360° marketing campaigns. This role will focus on social media, content marketing, paid advertising, and creative campaign execution. You'll collaborate closely with cross-functional teams - including Creative, Product Marketing, and our Event Marketing Lead - to ensure Zefr's story is told consistently and powerfully across every platform. This role reports directly to the VP, Head of Marketing, and will play a critical part in shaping how Zefr shows up across every brand touchpoint. Success in this role means elevating Zefr's presence across owned and paid channels, driving awareness and engagement with our global audience, and establishing Zefr as the definitive voice in responsible marketing. This position is based in New York City and follows a hybrid schedule (in-office Tuesday through Thursday). Responsibilities: Develop and execute integrated brand marketing campaigns across digital, social, and paid media channels. Lead Zefr's content marketing strategy, overseeing the company blog, newsletter, and editorial calendar. Write and edit high-quality, on-brand copy for campaigns, website, social media, and thought leadership content. Manage the company's social media presence, including strategy, content creation, and community engagement. Oversee paid media planning and execution to optimize reach, engagement, and ROI. Collaborate with the Event Marketing Lead to ensure brand consistency across live and digital activations. Partner with Product Marketing and Sales to translate business priorities into compelling creative campaigns. Manage agency and freelancer relationships to scale content and creative output. Track and analyze brand performance, content engagement, and campaign results to inform strategy. Stay up to date on social, content, and paid media trends to continuously evolve Zefr's brand marketing approach. What we're looking for: Bachelor's degree in Marketing, Communications, Journalism, or a related field; MBA a plus. 7+ years of experience in brand marketing, content marketing, or digital marketing, ideally within B2B tech, advertising, or media. Exceptional writing and storytelling skills with proven experience producing content for multiple channels. Demonstrated success managing content programs such as blogs, newsletters, and social content calendars. Proven experience executing 360° campaigns that integrate paid, owned, and earned media. Strong strategic thinking, creative direction, and brand management experience. Data-driven mindset with ability to measure and optimize content and campaign performance. Excellent project management and cross-functional collaboration skills. Experience managing agencies, creative partners, and budgets. Passion for innovation, storytelling, and Zefr's mission to enable responsible marketing. Benefits (for US based employees): Flexible PTO Medical, dental, and vision insurance with FSA options Company-paid life insurance Paid parental leave 401(k) with company match Professional development opportunities 13+ paid holidays off Summer Fridays (we leave early) In-office, hybrid, and fully-remote work options available In-office lunches and lots of free food Optional in-person and virtual events (we like to celebrate!) Compensation (for US based employees): The anticipated salary for this position is between $110,000 and $130,000. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. If your compensation expectations fall outside of this range, it may still be worth having a conversation. Zefr is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better. We strongly encourage women, persons of color, LGBTQIA+ individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.

Lead the Future of Dentistry. Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we're looking for talented people to fulfill our mission: improve oral health for all. Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you. Simply put, there's no better place to accelerate your career. Come join us! Location: Hybrid - San Mateo, CA or Salt Lake City, UT (Tues & Wed in office required) The Role We're looking for a Vice President of Marketing to lead and scale Overjet's marketing organization through our next phase of growth. Reporting directly to Overjet's Founder & CEO, you'll own the full marketing funnel - from demand generation and product marketing to brand and communications - and build scalable programs that drive pipeline, awareness, and category leadership. This is a high-impact leadership role for a strategic, data-driven marketing leader who thrives in a fast-moving, growth-stage B2B SaaS environment and can span both strategic direction and hands-on execution. Responsibilities Own and drive the overall marketing strategy and execution across demand generation, product marketing, brand, and communications. Build and optimize a multi-channel demand engine that generates and accelerates pipeline across SMB and Enterprise segments. Partner closely with Sales, Product, and Customer Success to align on ICP, messaging, and go-to-market strategy. Elevate Overjet's brand positioning and thought leadership in the AI and dental technology space. Develop marketing analytics and reporting frameworks to measure ROI, pipeline contribution, and customer acquisition efficiency. Recruit, lead, and develop a high-performing marketing team that thrives in a culture of collaboration, creativity, and accountability. Serve as a key member of the executive team, shaping company strategy and growth. Qualifications 10+ years of B2B SaaS marketing experience, including leadership roles through the $40-100M ARR scale-up phase. Proven success building and leading demand generation programs that drive measurable pipeline and revenue growth. Experience marketing to both SMB and Enterprise customers. Strong grasp of full-funnel marketing, including content, lifecycle, digital, and event strategy. Track record of close collaboration with Sales and Product to refine GTM motions. Excellent leadership and communication skills - able to set vision and roll up your sleeves. Based in (or willing to relocate to) San Mateo, CA or Salt Lake City, UT, with in-office presence Tuesdays and Wednesdays each week. Why Overjet? Competitive Compensation and Equity Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location 401k plans with a matching program Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered Life and AD+D Insurance 8 weeks Paid Parental Leave Optional HSA with Employer contribution Flexible Time Off and company paid holidays Annual Learning and Development Stipend Work from Home Stipend Our Hybrid Workplace We have a unique hybrid workplace at Overjet - which combines the teamwork of meeting in person, with the flexibility of working from anywhere. Many of our positions are based in San Mateo, New York City, Boston, and Lahore. The Jetsetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week. Our People Team is happy to answer any questions about what hybrid work means for your specific role! Overjet's Values Excellence: We set ambitious goals and strive for excellence. Velocity: We focus, act with urgency, and deliver results. Ownership: We take ownership, dive deep and solve problems. Win-win: We play to win, setting ourselves and our customers up for success. Growth: We stay curious, seek feedback, and continuously learn and grow. Company Recognition Named one of the TIME Best Inventions of 2024 Recognized in Newsweek 's Most Loved Workplaces in America 2024 Won the Dental Health category at the Digital Health Awards 2024 Honored as one of the 2024 Best Places to Work by Built In Recognized as one of the Top Startups of 2023 by LinkedIn Named one of the 2023 World's Most Innovative Companies by Fast Company Included on the definitive 2022 Forbes AI 50 Featured in Bloomberg , Forbes , Fast Company , and TechCrunch EEOC Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply! If you are a Colorado resident: Please contact us by emailing ********************* to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

What we do: Zefr is the leading global technology company enabling responsible marketing in walled garden social environments. Zefr's solutions empower brands to manage their content adjacency on scaled platforms such as YouTube, Meta, TikTok, and Snap, in accordance with industry standard frameworks. Through its patented AI technology, Zefr offers brands and agencies more accurate and transparent solutions for social walled gardens. The company is headquartered in Los Angeles, California, with additional locations across the globe. What you'll do: We are seeking a Global Event Marketing Manager to lead the strategy, planning, and execution of Zefr's global event marketing initiatives. This role will be responsible for bringing Zefr's brand to life across key industry conferences, client experiences, and owned events. You will oversee all aspects of event marketing - from concept and logistics to content and creative - ensuring every touchpoint reflects Zefr's positioning as a leader in responsible marketing. This person will collaborate closely with the Brand Marketing, Sales, and Partnerships teams to deliver impactful experiences that drive brand awareness, customer engagement, and pipeline growth. You'll balance strategic vision with flawless execution, managing both global flagship events and regional activations. This role reports directly to the VP, Head of Marketing, and is based in New York City, following a hybrid schedule (in-office Tuesday through Thursday). Responsibilities: Develop and execute Zefr's global event marketing strategy, aligning with company objectives and brand priorities. Plan, manage, and execute a calendar of global events, including trade shows, client summits, partner activations, and industry conferences. Lead end-to-end event production, including concept development, venue selection, vendor management, logistics, and on-site execution. Partner with the Brand Marketing team to ensure consistent messaging, creative, and storytelling across all event assets. Collaborate with Sales and Partnerships to design experiences that drive business impact and strengthen client relationships. Manage event budgets, negotiate vendor contracts, and ensure cost-effective execution. Oversee pre- and post-event marketing campaigns, including invitations, digital promotions, and follow-up communications. Track and report on event performance, including attendance, engagement, and ROI. Maintain strong relationships with industry organizations and event partners to identify new sponsorship and speaking opportunities. Ensure all events reflect Zefr's mission and reinforce its position as the standard for responsible marketing. What we're looking for: Bachelor's degree in Marketing, Communications, Business, or a related field. 6-8+ years of experience in event marketing, experiential marketing, or brand activation - ideally in B2B tech, media, or advertising. Proven success managing large-scale events across global markets. Strong project management skills with attention to detail and the ability to juggle multiple initiatives simultaneously. Experience collaborating with cross-functional teams and managing external agencies or vendors. Creative thinker who understands how to translate brand strategy into engaging experiences. Comfortable with travel and on-site event execution (estimated 20-25%). Excellent communication and relationship-building skills. Ability to analyze event metrics and translate insights into actionable strategies. Passion for building meaningful brand experiences and aligning events to Zefr's mission of responsible marketing. Benefits (for US based employees): Flexible PTO Medical, dental, and vision insurance with FSA options Company-paid life insurance Paid parental leave 401(k) with company match Professional development opportunities 13+ paid holidays off Summer Fridays (we leave early) In-office, hybrid, and fully-remote work options available In-office lunches and lots of free food Optional in-person and virtual events (we like to celebrate!) Compensation (for US based employees): The anticipated salary for this position is between $90,000 and $110,000. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. If your compensation expectations fall outside of this range, it may still be worth having a conversation. Zefr is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better. We strongly encourage women, persons of color, LGBTQIA+ individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum - resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom's high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is transforming how K-12 schools and districts engage with high-quality curriculum through a flexible, digital-first platform. As we continue to expand in a fast-evolving market, we need a Brand Marketing Manager who can elevate Kiddom's story, sharpen our positioning, and strengthen our presence across multiple channels. This role will help articulate the value of Kiddom's K-12 digital curriculum and AI-powered platform, ensuring that educators, administrators, and district leaders see Kiddom as a trusted partner in their journey toward personalized learning at scale. Your work will directly support our mission to empower educators and learners while reinforcing Kiddom's reputation as a leader in the edtech and curriculum space.You will: Define, refine, and champion Kiddom's brand voice and messaging across all marketing touchpoints, ensuring consistency and authenticity. Develop and execute integrated brand campaigns that increase awareness, credibility, and engagement with key audiences in the K-12 education sector. Collaborate with Content, Product, and Sales teams to create compelling narratives that highlight Kiddom's curriculum innovation and AI capabilities. Partner with the Customer Success team to amplify educator and district success stories, case studies, and testimonials. Manage the development of marketing assets (videos, collateral, presentations, web content) that bring Kiddom's brand to life. Track, analyze, and report on brand campaign effectiveness, leveraging insights to continually optimize reach and impact. Support strategic initiatives such as curriculum adoption cycles, RFP processes, and state-level education conferences with tailored brand messaging What we're looking for: 5-7 years of experience in brand marketing, product marketing, or communications-ideally within edtech, SaaS, or mission-driven organizations. Proven track record of creating and executing brand campaigns that drive awareness and strengthen market positioning. Strong storytelling skills, with the ability to translate complex curriculum and technology concepts into compelling, educator-focused narratives. Experience collaborating across teams (Product, Sales, Customer Success) to align brand efforts with GTM strategy. Familiarity with the K-12 education landscape and the unique challenges of marketing to administrators, teachers, and curriculum leaders. Exceptional written and verbal communication skills, with a keen eye for brand consistency and design. Data-driven mindset with the ability to measure brand health, campaign performance, and audience engagement. Proficiency in marketing tools and platforms (e.g., HubSpot, Salesforce, Google Analytics, content management systems). Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process. What we offer Full time permanent employees are eligible for the following benefits from their first day of employment:* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance * One Medical membership (in participating locations) * Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year. * 10 paid sick days per year (pro rated depending on start date) * Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State. * Commuter and FSA plans Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum - resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom's high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is transforming how K-12 schools and districts engage with high-quality curriculum through a flexible, digital-first platform. As we continue to expand in a fast-evolving market, we need a Brand Marketing Manager who can elevate Kiddom's story, sharpen our positioning, and strengthen our presence across multiple channels. This role will help articulate the value of Kiddom's K-12 digital curriculum and AI-powered platform, ensuring that educators, administrators, and district leaders see Kiddom as a trusted partner in their journey toward personalized learning at scale. Your work will directly support our mission to empower educators and learners while reinforcing Kiddom's reputation as a leader in the edtech and curriculum space.You will: Define, refine, and champion Kiddom's brand voice and messaging across all marketing touchpoints, ensuring consistency and authenticity. Develop and execute integrated brand campaigns that increase awareness, credibility, and engagement with key audiences in the K-12 education sector. Collaborate with Content, Product, and Sales teams to create compelling narratives that highlight Kiddom's curriculum innovation and AI capabilities. Partner with the Customer Success team to amplify educator and district success stories, case studies, and testimonials. Manage the development of marketing assets (videos, collateral, presentations, web content) that bring Kiddom's brand to life. Track, analyze, and report on brand campaign effectiveness, leveraging insights to continually optimize reach and impact. Support strategic initiatives such as curriculum adoption cycles, RFP processes, and state-level education conferences with tailored brand messaging What we're looking for: 5-7 years of experience in brand marketing, product marketing, or communications-ideally within edtech, SaaS, or mission-driven organizations. Proven track record of creating and executing brand campaigns that drive awareness and strengthen market positioning. Strong storytelling skills, with the ability to translate complex curriculum and technology concepts into compelling, educator-focused narratives. Experience collaborating across teams (Product, Sales, Customer Success) to align brand efforts with GTM strategy. Familiarity with the K-12 education landscape and the unique challenges of marketing to administrators, teachers, and curriculum leaders. Exceptional written and verbal communication skills, with a keen eye for brand consistency and design. Data-driven mindset with the ability to measure brand health, campaign performance, and audience engagement. Proficiency in marketing tools and platforms (e.g., HubSpot, Salesforce, Google Analytics, content management systems). Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process. What we offer Full time permanent employees are eligible for the following benefits from their first day of employment:* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance * One Medical membership (in participating locations) * Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year. * 10 paid sick days per year (pro rated depending on start date) * Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State. * Commuter and FSA plans Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Lead the Future of Dentistry. Overjet is the global leader in dental AI. Already, thousands of dental providers and the top insurers rely on our platform to deliver the best possible care. Now, we're looking for talented people to fulfill our mission: improve oral health for all. Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you. Simply put, there's no better place to accelerate your career. Come join us! About Overjet Overjet is the global leader in dental AI, helping dental organizations deliver the best patient care through cutting-edge technology. Our solutions help clinicians make more accurate diagnoses, enable insurers to process claims faster and more fairly, and ultimately raise the standard of care across the industry. We're growing quickly and are looking for a Director of Marketing Operations to build and scale the infrastructure, data, and processes that power our marketing engine. The Role As Director of Marketing Operations, you'll be the connective tissue across marketing, sales, and revenue operations - owning the systems, analytics, and processes that drive performance. You'll partner closely with demand generation, product marketing, and sales leadership to ensure marketing is running efficiently and delivering measurable business impact. Hybrid (2 days/week in San Mateo, CA or Salt Lake City, UT) What You'll Do Build and scale Overjet's marketing operations foundation, including systems, automation, and analytics. Own marketing tech stack strategy (HubSpot, Salesforce, attribution, intent, enrichment, and reporting tools). Partner with demand gen and sales ops to optimize lead flow, scoring, routing, and funnel conversion. Develop dashboards and insights to measure campaign performance, pipeline contribution, and ROI. Drive process excellence - campaign planning, data hygiene, governance, and enablement. Manage and mentor a small but growing team across marketing operations and analytics. Collaborate with Finance and RevOps to align marketing budgets, forecasts, and performance metrics. What You'll Bring 8+ years of experience in B2B SaaS marketing operations, with at least 2 years in a leadership role. Experience scaling marketing ops through $40M-$100M+ revenue growth. Deep familiarity with Salesforce, HubSpot (or Marketo), and multi-touch attribution tools. Strong analytical mindset with the ability to translate data into actionable insights. Track record of partnering cross-functionally with sales, finance, and exec teams. A bias for action and a builder's mindset - you thrive in fast-moving, startup environments. Why Overjet? Competitive Compensation and Equity Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location 401k plans with a matching program Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered Life and AD+D Insurance 8 weeks Paid Parental Leave Optional HSA with Employer contribution Flexible Time Off and company paid holidays Annual Learning and Development Stipend Work from Home Stipend Our Hybrid Workplace We have a unique hybrid workplace at Overjet - which combines the teamwork of meeting in person, with the flexibility of working from anywhere. Many of our positions are based in San Mateo, New York City, Boston, Salt Lake City, and Lahore. The Jetsetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week. Our People Team is happy to answer any questions about what hybrid work means for your specific role! Overjet's Values Excellence: We set ambitious goals and strive for excellence. Velocity: We focus, act with urgency, and deliver results. Ownership: We take ownership, dive deep and solve problems. Win-win: We play to win, setting ourselves and our customers up for success. Growth: We stay curious, seek feedback, and continuously learn and grow. Company Recognition Honored as one of the 2025 Best Places to Work by Built In and 2024 Best Places to Work by Built In Named one of the TIME Best Inventions of 2024 Recognized in Newsweek 's Most Loved Workplaces in America 2024 Won the Dental Health category at the Digital Health Awards 2024 and 2024 Best Places to Work by Built In Recognized as one of the Top Startups of 2023 by LinkedIn Named one of the 2023 World's Most Innovative Companies by Fast Company Included on the definitive 2022 Forbes AI 50 Featured in Bloomberg , Forbes , Fast Company , and TechCrunch EEOC Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply! If you are a Colorado resident: Please contact us by emailing ********************* to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

Reports to: President & COO Travel: Up to 25% BombBomb pioneered video messaging to help relationship-driven professionals build authentic connections. BombBomb is an enablement tool that helps teams stand out with video-breaking through the noise, building deeper human relationships, and creating connections that drive meaningful outcomes. We are looking for a VP of Marketing to drive and lead our go-to-market engine. This is not the standard VP of Marketing role focused on top of the funnel. This is a cross-functional, high-impact leadership role for a systems thinker and full-stack GTM operator. You'll lead with strategy, to drive the demand for our Product-Led, Sales-Assisted GTM model-then drive execution and outcomes across acquisition, activation, monetization, and expansion. Your mission: to architect and lead a compounding, self-sustaining growth engine that propels BombBomb from a mature startup into a true scale-up. We're at an inflection point-evolving our GTM strategy to unlock significantly larger market opportunities. This isn't about optimizing what's working; it's about building what's next. We need a marketing leader who's navigated strategic repositioning, created a demand generation engine, developed full customer lifecycle marketing and built marketing systems that output data and insights that fuel growth. Who You Are A strategic GTM leader with a rare blend of analytical rigor, systems thinking, team building, creative intuition, and deep curiosity. You've led cross-functional GTM teams-spanning Demand Gen, Customer Lifecycle Marketing, Brand, and Marketing Ops-at SaaS organizations in the $10M-$100M range. You've led companies through strategic repositioning or ICP shifts-moving upmarket, evolving from individual users to team buyers, or launching new categories. You've scaled PLG, PLS, and sales-assisted models, built high-performing marketing engines, and executed data-driven demand strategies. You're equal parts strategic and tactical-fluent in funnel math, customer psychology, AI tools, and executional excellence. What You'll Do Strategic Marketing Leadership Create Strategy and implement demand generation system to drive growth Drive performance across Acquisition, Activation, Monetization, and Expansion Translate GTM strategy into operational plans, KPIs, and closed-loop systems Optimize and evolve BombBomb's marketing engine using a Levers x Motions framework Align marketing initiatives to company forecasts, goals, and board-level metrics Act as a member of the executive team, embedding customer obsession into everything from campaigns to culture GTM Execution & Optimization Execute BombBomb's positioning and messaging in market across all channels Shape buyer perception and drive demand generation and customer lifecycle marketing with compelling, high-conversion content Partner with Product Marketing to align campaigns to product strategy Own funnel performance: CAC, velocity, trial-to-paid conversion, and payback period Optimize onboarding, activation, and lifecycle marketing Architect monetization across freemium, self-serve, and high-touch motions AI & Tooling Enablement Leverage AI across the marketing stack for automation, content, scoring, and experimentation Champion analytics tools like Amplitude, Mixpanel, Gainsight PX, Churnkey Build and lead Marketing Ops to ensure full-funnel data visibility, attribution, and campaign performance Team Building & Cross-Functional Leadership Build and lead a high-performing team across demand gen, lifecycle, brand, marketing ops, and analytics Partner with Product, Engineering, and RevOps to align around full-funnel impact Execute positioning and category creation in close collaboration with Product Marketing Measurement & Learning Engine Drive experimentation, learning velocity, and insight-to-action loops Own LTV:CAC, NRR, Expansion ARR, Activation, and MQL, SQL, and PQL conversion Build dashboards that drive decision-making and institutionalize learning What Success Looks Like in 12 Months Marketing motion is tracked, measured, and improving MoM Brand repositioning is successfully launched and understood internally/externally Demand gen engine shows compounding impact Trial-to-paid conversion and activation metrics improve materially Marketing-sourced pipeline contributes meaningfully to revenue growth Marketing KPIs align directly to company goals and valuation milestones Ideal Experience 8+ years in Marketing, Growth, Product Marketing, or GTM leadership roles at a SaaS company ($10M-$100M ARR) Experience leading rebrands and strategic repositioning Demonstrated success in PLG/PLS models with freemium or self-serve products Fluency in analytics, funnel metrics, CAC/LTV, and experimentation Proven team builder and collaborator across Product, Sales, and Engineering Bonus Points Experience repositioning from individual buyers to team/enterprise buyers Background in sales enablement, video, or communication platforms Strong POV on AI across the marketing stack Interested? We'd Love to Learn More We're expecting a high volume of applicants - and we read every cover letter. If this role feels like a fit, take the time to show us why. You'll stand out by answering these questions: What drew you to this opportunity? How has your experience and leadership style prepared you to help us grow? Why are you excited about what we're building at BombBomb? Why are you uniquely equipped to lead our marketing efforts - especially around rebranding, demand generation, lifecycle marketing, and category creation? Tell us what you believe, how you lead, and why you think you can make a difference here. Compensation The total compensation range for this position is $200,000 - $300,000 annually, depending on experience, skills, and location. This includes base, performance pay, and equity. BombBomb Benefits Package Includes Excellent Medical, Dental, and Vision benefits Flexible PTO program 9 paid holidays 401k with employer match Monthly Internet stipend New hire home office setup bonus Annual education/development allowance BombBomb's success in building human connection depends on our ability to foster an equitable and inclusive work environment. We are committed to attracting, retaining, and growing a diverse workforce where people from all backgrounds can feel empowered to bring their whole selves to work, and contribute their best work. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran, and disability status. BombBomb is an equal opportunity employer that welcomes everyone to our team.

Lightning Labs is looking for a Business Development Strategist who is passionate about bringing bitcoin to the next billion people by expanding Lightning's reach across new companies and industries. This role will be focused on identifying businesses that will help grow the Lightning Network, building relationships with the relevant leaders, and communicating the business value of Lightning to them. The ideal candidate will have previous experience in the finance industry, a fintech or payments company, or in a business development role for a high-growth startup, have a strong understanding of the technologies behind bitcoin and Lightning, and have excellent writing skills. Responsibilities: Strategy Collaborate with leadership on business development strategy, from aligning on promising regions and verticals to identifying target companies to tailoring specific value propositions for those companies. Understand and clearly communicate how higher level shifts in the global financial market will impact a multi-asset Lightning Network and stablecoin adoption. Business Development Source new potential customers, from new Lightning-first entrepreneurs to existing bitcoin companies and non-bitcoin companies that want to add Lightning support to their apps. Support existing customers by being a point of contact for technical questions or feature requests, and by being able to explain new features and the business-related impacts of upgrading. Understand customers' business goals, and connect them with ecosystem participants that may help them achieve them. Communications Write compelling, high-quality thought pieces to drive awareness and education around the Lightning Network, Lightning Labs, and its products. Support funnel growth activities, such as blog posts, press releases, engagement across social outlets, and community events. Build organic awareness and grow engagement across community platforms such as Slack, Telegram, Twitter, etc. Location: Global and remote. Proximity to US time zones would be ideal. Requirements: Passion for bitcoin, Lightning, and the mission of bringing financial freedom to the world At least 3-5 years of experience in a business development, strategy, financial, or other relevant role Attention to detail and strong writing and editing skills Creative thinker who can effortlessly communicate technical concepts to non-technical audiences Eagerness to try new things and to be energized by creative challenges Ability to work autonomously and collaborate across time zones Fast learner with a strong ability to reach out to new audiences Preferred: Track record of public writings regarding the global financial or payments markets, ideally with an emphasis on bitcoin, Lightning, or stablecoins Ability to build relationships particularly with entrepreneurs and developers in emerging markets (LATAM, Asia, Sub-Saharan Africa) Familiarity with the Lightning community and a technical understanding of bitcoin and Lightning

We are changing the standard of care for millions of untreated sufferers of ENT conditions. We improve patient access to life-changing relief through safe, practical, and effective innovation that changes how and where patients are served. Aerin differentiates itself with our commitment to providing straightforward and clinically proven products so that ENTs and their patients can make treatment decisions together without limits. At Aerin Medical our values show up as: always seeking the collective good, holding ourselves and each other accountable, showing respect with compassion, creation and innovation and being all in. As the VP, Strategic & Commercial Marketing you will be an essential part of our mission-driven team, dedicated to transforming the lives of those with untreated ENT conditions. Your role will involve contributing directly to our commitment to innovation and improved patient care. PURPOSE OF THE ROLE As the VP, Strategic & Commercial Marketing, you will play a pivotal role in shaping Aerin's long-term growth trajectory and market leadership. Reporting to the Chief Commercial Officer, you will architect and execute a marketing and commercialization strategy that drives widespread adoption of our therapies, positions Aerin as an industry leader, and accelerates new business opportunities. You will lead a high-impact team and work cross-functionally to influence product innovation, evidence generation, commercial execution, and brand positioning. KEY RESPONSIBILITIES · Enterprise Growth Strategy: Develop and execute a multi-year strategic marketing roadmap that strengthens market position, expands access to Aerin's technologies, and unlocks new revenue streams. Identify emerging market opportunities and shape strategies for sustained business expansion. · Portfolio & Commercial Strategy: Partner with R&D, Clinical, and Market Access teams to shape Aerin's product portfolio strategy-guiding lifecycle management, evidence generation, and market development efforts to maximize impact and value creation. · Commercial Program Excellence: Drive high-impact product launches and commercial initiatives that accelerate therapy adoption and establish new standards of care. Develop innovative HCP and patient engagement programs that fuel sustained growth. · Market Leadership & Brand Strategy: Define and elevate Aerin's brand as the leading innovator in ENT care, establishing category leadership through differentiated positioning, compelling storytelling, and omnichannel engagement strategies. Partner with other functions ensuring branding, messaging and content to all external stakeholders (ie, customers, payors, administrators) is consistent with corporate messaging. · Sales Force Enablement & Go-to-Market Execution: Build best-in-class sales enablement tools, training, and commercial programs that empower the field team to drive market penetration and deliver against ambitious revenue goals. · Customer-Centric Insights & Market Intelligence: Lead deep market analytics and customer segmentation to anticipate evolving needs, optimize commercial strategy, and inform data-driven decision-making. · Strategic Communications & Stakeholder Engagement: Shape Aerin's external voice and commercial narrative, delivering high-impact presentations and strategic messaging to the Board of Directors, investors, key opinion leaders, Scientific Advisory Board and market influencers. · Marketing Investment Optimization: Oversee global marketing investments, ensuring resources are strategically deployed to drive maximum business impact and return on investment. Requirements Bachelor's degree in Marketing, Business Administration, or a related field; MBA or advanced degree preferred. 15+ years of progressive commercial experience in the medical device industry, including at least 5 years in senior marketing leadership roles. Proven track record of leading global marketing strategies that have driven significant revenue growth, market expansion, and brand leadership. Expertise in portfolio strategy, commercialization, and product lifecycle management within the medical device sector. Strong business acumen and strategic thinking, with the ability to translate market trends and competitive intelligence into actionable strategies. Exceptional leadership skills, with a track record of building and developing high-performing marketing teams. Superior communication and executive presence, with experience engaging the Board of Directors, investors, and key industry stakeholders. Hands-on experience in driving commercial success for novel medical technologies, including product launches and sales force enablement. This role is designed for a visionary leader who thrives at the intersection of strategy, commercialization, and market development-driving Aerin's growth and impact in transforming ENT care. BENEFITS AND PERKS: Our culture is rooted in our core values every day, in everything we do. Our benefits focus on the 5 dimensions of wellbeing: physical, financial, emotional, career and community. Physical benefits include Medical - PPO & HSA with co-contribution, Dental, Vision, Accident Insurance, Critical Illness, Hospital Indemnity, and onsite Tonal & Peloton. Financial benefits include HSA/FSA, 401k with company match, Lifestyle Spending Account, Long Term Disability, Life Insurance, a monthly stipend to cover phone and tech costs, employee discounts, and weekly office lunches. Emotional benefits include Employee Assistance Program, 5 free counseling sessions per issue per year, 80 hours sick leave, 13 holidays, and flexible vacation (exempt employees). Career and Learning & Development opportunities with Aerin led leadership trainings. Community initiatives which include Aerin “give back” week, family days as well as Aerin holiday giving. Salary Description 275k-300k

We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. Job Description and Responsibilities: We are looking for a strategic and analytical compensation / people analytics and operations professional to join the Neuralink team. This role will be focused on building and managing our comp and equity programs, providing actionable insights that shape our growth, and supporting the team via other various People Operations needs. This position sits at the intersection of people, data, and business strategy - balancing analytical rigor with a broad understanding of other areas in the People Operations space. Support key compensation programs, including maintaining internal equity tools, coordinating refresh grant cycles, and preparing total compensation statements. Conduct market benchmarking using compensation data sources (e.g., Radford) to help inform offer decisions and compensation strategy. Assist in compensation planning during performance review cycles-helping with budget tracking, template prep, and cross-functional coordination. Perform pay audits and maintain records to ensure accuracy across equity, HRIS, and compensation systems; partner with Legal and Finance as needed to resolve discrepancies. Support People decisions around hiring, promotions, and org planning by providing data-driven input on compensation, leveling, and internal consistency. Help identify process gaps or inefficiencies in day-to-day People Operations workflows and suggest improvements to increase clarity, speed, or scale. Support People team business decisions through data analysis and data-driven recommendations Step in where needed across other core People Operations functions-whether it's refining internal processes, building documentation, or troubleshooting HRIS issues. Collaborate cross-functionally with HRBPs, recruiting, legal, and finance teams to ensure alignment across People programs and processes. Required Qualifications: 4+ years of experience in People Operations, Compensation, HR Analytics, or a related field Proven experience managing or contributing to compensation programs and using compensation data to drive business outcomes Advanced Excel / Google Sheets skills (e.g., modeling, combining and cleaning datasets, nested IF statements, pivot tables, conditional formatting) Strong familiarity with compensation benchmarking tools (e.g., Radford) and equity systems (e.g., Shareworks) Strong analytical and problem-solving skills; able to draw insights from complex data sets Preferred Qualifications: Experience designing or scaling compensation structures (e.g., job levels, geographic differentials, total rewards strategy) and other areas within People Operations Prior experience in a fast-paced or startup environment with ambiguity and changing priorities Familiarity with HRIS platforms (e.g., UKG) and how they integrate with compensation workflows Strong project management skills and ability to drive cross-functional alignment across HR, Finance, and Legal Passion for operational excellence and continuous improvement in people processes Expected Compensation: The anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees' success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees. Base Salary Range:$102,000-$190,000 USD What We Offer: Full-time employees are eligible for the following benefits listed below. An opportunity to change the world and work with some of the smartest and most talented experts from different fields Growth potential; we rapidly advance team members who have an outsized impact Excellent medical, dental, and vision insurance through a PPO plan Paid holidays Commuter benefits Meals provided Equity (RSUs) *Temporary Employees & Interns excluded 401(k) plan *Interns initially excluded until they work 1,000 hours Parental leave *Temporary Employees & Interns excluded Flexible time off *Temporary Employees & Interns excluded

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity We are looking for a senior operator to connect product strategy with go-to-market execution across a multi-product organization. You'll own the operational playbooks and processes that take new product ideas from roadmap through launch, ensuring clarity, alignment, and impact across Marketing, and help Superhuman scale its launch engine without losing speed or focus. In this role, you will influence Product, Marketing, and Leadership teams to make sure every launch moves the needle, driving both strategic clarity and operational excellence. This is a high-visibility position for someone who thrives in complexity, operates confidently in a matrixed business model, and knows how to build systems that scale. Here's what makes this role electric: * You'll drive product roadmap planning and connect it to GTM strategy, rolling up your sleeves to drive launches, kickoff campaigns, and ensure broader Marketing teams are aligned and ready to execute. * You'll navigate a Marketing org that spans self-serve and enterprise businesses and product offerings, aligning teams and driving key initiatives across both. * You'll refine systems, playbooks, and strategy docs while actively driving launch plans. * You'll program manage key Brand-led and Product Marketing-led campaigns, ensuring seamless execution and strategic alignment. * You'll embed a post-launch feedback loop that connects results back into product and marketing strategy, helping the organization continuously learn, adapt, and improve launch effectiveness. Key Responsibilities * Own the product development lifecycle and roadmap processes, ensuring product strategy, planning, and go-to-market execution stay tightly connected. * Partner with Product and Product Marketing to translate roadmap priorities into clear and prioritized GTM launch strategies and execution plans. * Lead planning and actively program manage Tier 1 launches and campaigns, ensuring timing, positioning, and readiness are aligned, while empowering PMMs, Brand, and Product teams to own execution within shared frameworks. * Program manage Brand-led and PMM-led Tier 1 campaigns from strategy to execution, ensuring cross-functional alignment and measurable outcomes. * Define, build, and scale a rapid-release process to enable faster, more efficient go-to-market launches for important feature releases. * Identify gaps and dependencies across teams, simplifying workflows and reducing friction to improve speed and clarity. * Refine and scale frameworks, playbooks, and strategy docs that enable PMMs and Product to plan, launch, and learn consistently across multiple business units. * Build systems for tracking and reporting launch progress, outcomes, and dependencies to give leadership clear visibility and insight. * Synthesize post-launch learnings to feed insights back into roadmap and GTM planning for continuous improvement. * Partner with Marketing leadership to prioritize initiatives, remove blockers, and ensure launches are both well-run and strategically sound. * Champion simplicity by designing systems and tools that help teams move faster, with more focus and less friction. Qualifications * 8-10+ years driving complex programs in multi-product tech companies, in product operations, program management, or GTM operational roles. You have connected product strategy to marketing execution, orchestrated cross-functional initiatives, and helped multiple teams operate in sync. * A track record of building systems that scale. You have developed operational frameworks, playbooks, and processes that link product roadmaps to go-to-market plans. You make launches predictable, aligned, and impactful. Experience across both B2B and self-serve business models or integrating newly acquired products is a big plus. * The ability to operate at multiple altitudes. You dive into roadmap and process details, facilitate strategic planning with leadership, and roll up your sleeves to remove blockers. You know when to zoom in and when to zoom out. * The ability to speak multiple GTM languages. Product strategy, marketing execution, business priorities, executive-level decision-making. You translate between these worlds effortlessly and build bridges where others see silos. * You are a self-starter who connects dots others miss. You gather context, identify gaps, and chart the path forward. You juggle multiple high-stakes initiatives without losing sight of the strategic goal. * Data informs your decisions. Relationships drive your impact. You use metrics to guide choices and understand what motivates each stakeholder. You adapt your approach to get things done. * You thrive in ambiguity and move with urgency. Shifting priorities energizes you. You act decisively while knowing when to pause for alignment. * You embody EAGER values. You operate with integrity, pivot gracefully, persist through complex challenges, understand diverse perspectives, and deliver work that raises the bar. * You live the MOVE principles. You ship quickly and iterate fearlessly. You measure yourself by outcomes not hours. You engage in robust debate because you trust your teammates and know that friction creates better solutions. Compensation & Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: * Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) * Disability and life insurance options * 401(k) and RRSP matching * Paid parental leave * 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time * Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) * Annual professional development budget and opportunities For North America Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. United States: Zone 1: $152,000 - $209,000/year (USD) We encourage you to apply At Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act. #LI-HG1 #LI-Hybrid

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity We are looking for a senior operator to connect product strategy with go-to-market execution across a multi-product organization. You'll own the operational playbooks and processes that take new product ideas from roadmap through launch, ensuring clarity, alignment, and impact across Marketing, and help Superhuman scale its launch engine without losing speed or focus. In this role, you will influence Product, Marketing, and Leadership teams to make sure every launch moves the needle, driving both strategic clarity and operational excellence. This is a high-visibility position for someone who thrives in complexity, operates confidently in a matrixed business model, and knows how to build systems that scale. Here's what makes this role electric: You'll drive product roadmap planning and connect it to GTM strategy, rolling up your sleeves to drive launches, kickoff campaigns, and ensure broader Marketing teams are aligned and ready to execute. You'll navigate a Marketing org that spans self-serve and enterprise businesses and product offerings, aligning teams and driving key initiatives across both. You'll refine systems, playbooks, and strategy docs while actively driving launch plans. You'll program manage key Brand-led and Product Marketing-led campaigns, ensuring seamless execution and strategic alignment. You'll embed a post-launch feedback loop that connects results back into product and marketing strategy, helping the organization continuously learn, adapt, and improve launch effectiveness. Key Responsibilities Own the product development lifecycle and roadmap processes, ensuring product strategy, planning, and go-to-market execution stay tightly connected. Partner with Product and Product Marketing to translate roadmap priorities into clear and prioritized GTM launch strategies and execution plans. Lead planning and actively program manage Tier 1 launches and campaigns, ensuring timing, positioning, and readiness are aligned, while empowering PMMs, Brand, and Product teams to own execution within shared frameworks. Program manage Brand-led and PMM-led Tier 1 campaigns from strategy to execution, ensuring cross-functional alignment and measurable outcomes. Define, build, and scale a rapid-release process to enable faster, more efficient go-to-market launches for important feature releases. Identify gaps and dependencies across teams, simplifying workflows and reducing friction to improve speed and clarity. Refine and scale frameworks, playbooks, and strategy docs that enable PMMs and Product to plan, launch, and learn consistently across multiple business units. Build systems for tracking and reporting launch progress, outcomes, and dependencies to give leadership clear visibility and insight. Synthesize post-launch learnings to feed insights back into roadmap and GTM planning for continuous improvement. Partner with Marketing leadership to prioritize initiatives, remove blockers, and ensure launches are both well-run and strategically sound. Champion simplicity by designing systems and tools that help teams move faster, with more focus and less friction. Qualifications 8-10+ years driving complex programs in multi-product tech companies, in product operations, program management, or GTM operational roles. You have connected product strategy to marketing execution, orchestrated cross-functional initiatives, and helped multiple teams operate in sync. A track record of building systems that scale. You have developed operational frameworks, playbooks, and processes that link product roadmaps to go-to-market plans. You make launches predictable, aligned, and impactful. Experience across both B2B and self-serve business models or integrating newly acquired products is a big plus. The ability to operate at multiple altitudes. You dive into roadmap and process details, facilitate strategic planning with leadership, and roll up your sleeves to remove blockers. You know when to zoom in and when to zoom out. The ability to speak multiple GTM languages. Product strategy, marketing execution, business priorities, executive-level decision-making. You translate between these worlds effortlessly and build bridges where others see silos. You are a self-starter who connects dots others miss. You gather context, identify gaps, and chart the path forward. You juggle multiple high-stakes initiatives without losing sight of the strategic goal. Data informs your decisions. Relationships drive your impact. You use metrics to guide choices and understand what motivates each stakeholder. You adapt your approach to get things done. You thrive in ambiguity and move with urgency. Shifting priorities energizes you. You act decisively while knowing when to pause for alignment. You embody EAGER values. You operate with integrity, pivot gracefully, persist through complex challenges, understand diverse perspectives, and deliver work that raises the bar. You live the MOVE principles. You ship quickly and iterate fearlessly. You measure yourself by outcomes not hours. You engage in robust debate because you trust your teammates and know that friction creates better solutions. Compensation & Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) Disability and life insurance options 401(k) and RRSP matching Paid parental leave 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) Annual professional development budget and opportunities For North America Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. United States: Zone 1: $152,000 - $209,000/year (USD) We encourage you to apply At Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act. #LI-HG1 #LI-Hybrid

About us Our mission is to reinvent the way people learn, starting with language. Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn't been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages. Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world's leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. About this role As the Lead for Marketing Analytics at Speak, you'll own the systems, insights, and experimentation frameworks that power our global growth. You'll be the key analytics partner to our Growth teams globally -responsible for everything from performance modeling to measurement infrastructure to media investment strategy. This is a rare opportunity to build the next phase of the Marketing Analytics function at Speak with a high degree of autonomy and ownership. We're looking for someone who is not just analytically sharp but also deeply strategic-a builder who can scale systems and generate insights that shape the full funnel roadmap across marketing, growth, and growth product. What you'll be doing Own and evolve Speak's global marketing analytics function, including dashboards, attribution, experimentation, and incrementality/MMM. Partner with growth globally teams to guide investment decisions across performance, CRM, brand (TV, OOH), ASO/SEO, influencer, and offline channels. Design and manage the analytics infrastructure that supports accurate, fast, and scalable insights across markets and platforms Build and operationalize frameworks for measuring CAC, LTV, ROI, incrementality, and media efficiency. Accelerate experimentation velocity by supporting the design, execution, and analysis of A/B and market-level tests across creatives, lifecycle, and product surfaces. Collaborate cross-functionally with product, engineering, and finance teams to identify levers for acquisition, retention, and monetization. Shape forward-looking strategy by analyzing media fatigue, market saturation, and competitive benchmarks. Hire and mentor junior team members, scaling the team alongside the business What we're looking for 5-7+ years of experience in high-performance analytics roles, with at least 3 years focused specifically on growth or marketing analytics. Deep familiarity with multi-channel marketing measurement, including attribution systems, LTV/CAC frameworks, and MMM/incrementality testing. Expertise in SQL, plus hands-on experience with BI tools like Mode, Looker, or Tableau. Experience designing and running marketing and pricing/packaging experiments (creative tests, landing pages, CRM, geo tests, etc.). Demonstrated ability to influence growth, product, finance, and marketing stakeholders with clear, actionable insights. Strategic mindset-someone who can zoom out and prioritize, not just execute analyses. Clear, compelling communicator who can explain complex ideas to non-technical audiences. Bonus points for Experience working on multi platform consumer subscription or mobile app products Exposure to marketing mix modeling (MMM) and brand measurement Proficiency in Python or R for deeper modeling or statistical analysis Prior experience building out marketing analytics functions from scratch Global growth experience or exposure to multi-geo go-to-market strategies Why work at Speak Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company. Do your life's work with people you'll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply. Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, and Tokyo, and you'll have the opportunity to talk to users in each of these regions on a regular basis as well as travel. Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We're helping millions of people achieve their goals and improve their lives. Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Background It's a great time to join Harri Technologies as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. We are excited to recruit for this pivotal Events Marketing Manager role to drive our brand visibility, lead generation, and customer engagement through high-impact events. You will be able to play a key role in shaping our marketing future. What you'll be doing As an Events Marketing Manager, you will be responsible for translating business goals into powerful, awareness and pipeline-generating event strategies. You will: * Develop and implement comprehensive marketing strategies for Harri's presence at key industry events, including trade shows, conferences, customer and company-sponsored activations. * Own the annual events calendar and strategy, ensuring alignment with overall marketing objectives, sales goals, and product launch timelines. * Oversee all planning and logistics for assigned events, including venue selection, contract negotiation, booth design, materials production, and on-site management. * Manage event budgets with precision, tracking all expenditures to maximize return on investment (ROI). * Develop and execute event promotion plans (e.g., digital marketing, email campaigns, social media) to generate interest and drive attendance. * Serve as a central liaison for cross-functional collaboration, working closely with the Sales, Demand and Product teams to ensure a consistent brand message. More about you. What can you bring? We are looking for an individual who is a dynamic and strategic planner with a proven track record of executing high-impact B2B events, ideally within the hospitality or technology sectors. You will be passionate about delivering measurable results and possess: * Experience managing complex event logistics, vendor relationships, and contract negotiation. * Strong financial management and analytical skills, including budget tracking and conducting post-event ROI evaluations. * Excellent cross-functional collaboration skills, with the ability to serve as a central liaison between Marketing, Sales, and Product teams. * A proactive, organized approach to managing timelines, assessing risk, and troubleshooting on-site. * Ability to communicate effectively with C-suite executives to align on Harri's event strategy and impact on the business. When and where you'll be doing it You will enjoy a full-time working week of 40 hours per week and earn an annual salary of $110k - $130k depending on experience This role reports directly to the SVP of Marketing and will require travel to manage and oversee event execution. Harri's office location is in New York, where you will be based. What will you get in return? Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive benefits package designed to support you throughout your career here. You'll get: * Competitive salary and performance-based bonus structure. * Generous Paid Time Off (PTO) * Comprehensive health, dental, and vision insurance plans. * Opportunities for professional development and career growth in a rapidly expanding global company Equity, Diversity and Inclusion We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities. We will be reviewing applications on a rolling basis and reserve the right to close applications early.

As a Performance Marketing Manager, you play a pivotal role in shaping and optimizing paid social and display campaigns, creative testing, and digital strategy. You use your analytical mindset and creative instincts to drive learning agendas, evaluate ad performance, and continually push for higher impact across digital channels. Your strong collaboration with creative teams and agencies allows you to unlock new opportunities in paid social, using actionable insights and A/B testing to enhance business results. About the Role * Drive performance marketing creative testing and strategy, with a primary focus on paid social and display channels * Analyze and interpret ad performance data across social and display platforms to identify areas for improvement and growth * Develop and manage learning agendas that fuel creative development and optimization * Work closely with performance creative teams, providing strategic direction for asset creation and enhancement * Collaborate with external agencies to execute, test, and improve paid social and display campaigns * Provide actionable insights and guidance to creative teams, leveraging data-driven findings and successful creative trends * Present regular updates and recommendations regarding creative performance and campaign strategy to internal and external stakeholders About You Minimum Qualifications * 2 years of performance media marketing experience with strong emphasis on paid social and creative testing * Demonstrated experience generating ROI-based results in paid social, display, and programmatic media * Expertise in interpreting marketing data and analytics; skilled in developing creative testing (including A/B testing) strategies * Strong presentation skills and ability to translate data into actionable, strategic recommendations * Experience partnering across teams, agencies, and creative functions to drive campaign results Preferred Qualifications * Proficiency in data analysis tools and advanced Excel skills, including Pivot Tables * Familiarity with leading social media and display advertising platforms (e.g., Google, Meta, TikTok, YouTube, DSPs) * Experience developing and leading learning agendas and creative testing roadmaps * Demonstrated creative problem-solving, intellectual curiosity, and strategic thinking * Bachelor's degree in Marketing, Communications, Business, or related field; leadership potential What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at **************************. Colorado, New York City, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $57,000.00-$121,500.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.

Who are we?UpGuard's mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface. We have a rapidly growing customer base at UpGuard, but one thing has remained the same, our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think outside the box to find new ways to help our customers thrive throughout their journeys with UpGuard. We're on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a commercial mindset to identify opportunities to expand our customer accounts and elevate adoption of our products to new heights. What will you accomplish? Journey Mapping: Define execution standards and create lifecycle maps (customized by segment) across the full customer journey: Onboarding → Adoption → Maturity → Renewal. Competency Development: Build role-based readiness pathways and certification programs for CSMs and AMs. Value Realization: Build adoption frameworks, maturity models, and customer success plans. Create templates and storytelling frameworks that help teams articulate value to customers. Handoff Excellence: Partner with Sales Leadership to define and enforce clear handoff standards, ensuring smooth transitions from Sales to CS. Risk Frameworks: Partner with RevOps to define risk indicators and churn patterns; develop frameworks for early risk identification and mitigation. Renewal Playbooks: Build playbooks focused on value-based renewal motions and train AMs/CSMs on navigating renewal cycle communications. Data Fluency: Train teams to interpret usage data, health scores, and customer signals to proactively manage account health. EBR Ownership: Own the Executive Business Review (EBR) program end-to-end, including structure, templates, standards, and certification. Executive Storytelling: Train CSMs and AMs to deliver executive-ready, outcome-focused EBRs that showcase measurable impact rather than just usage stats. Value Translation: Partner with Product & PMM to translate technical functionality into customer value outcomes; incorporate feature readiness into lifecycle playbooks. Adoption Motions: Leverage product knowledge to build value-led, non-commercial motions that drive multi-product adoption and breadth of usage. Customer Education Alignment: Align with the Customer Education team to ensure self-serve assets and onboarding materials complement the rep-led motion. Collaborating with CS/AM leadership to reinforce lifecycle expectations and partnering with Enablement Ops for content governance. What do we need from? 5+ years of experience in Customer Success Enablement, Lifecycle Program Management, or direct CS/AM Leadership within a B2B SaaS environment. Lifecycle mastery: Deep understanding of the post-sales customer journey, with specific expertise in optimizing onboarding, adoption, value realization, and renewal phases. Framework design: Proven track record of architecting and deploying scalable frameworks (e.g., success plans, risk mitigation, EBRs) that drive Net Revenue Retention (NRR) and Gross Revenue Retention (GRR). Content strategy: Strong content creation skills, capable of building high-impact playbooks, templates, and "value storytelling" assets that help CSMs articulate ROI. Program execution: Demonstrated success in building structured enablement programs-from certification paths to ongoing skill reinforcement-that result in measurable behavior change. Analytical mindset: Data-informed approach to enablement; ability to interpret health scores, churn data, and usage signals to identify skill gaps and prioritize initiatives. Facilitation excellence: Skilled facilitator confident in delivering training to diverse post-sales roles, capable of simplifying complex retention strategies into actionable steps. What gives you an edge? Cross-functional influence: Ability to influence without authority, effectively partnering with RevOps, Product, Sales, and CS Leadership to drive change management. Strategic & structured: A collaborative builder who can balance high-level lifecycle strategy with the operational rigor required to execute complex programs. Business acumen: Strong commercial awareness, understanding how technical adoption translates into business value and renewal security. What's in it for you? Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance Annual leave: 6 weeks PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. 18 weeks paid Parental Leave: Irrespective of parenting role Personal Leave Allowance: This includes sick & carer's leave Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance Top-spec hardware: All team members will be provided with top-spec laptops for their role Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work Health Insurance: Health, dental, and vision insurance #LI-SL1 UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Manager, Deliverability Strategy ensures day-to-day operational excellence and individual contributor development within the deliverability function while maintaining alignment with Professional Services business objectives. This role focuses on people leadership, individual development, and consistent service delivery execution of strategic initiatives defined by the Global Head. You will serve as the primary people manager for individual contributors while ensuring effective execution of deliverability services that support Professional Services business objectives. This position emphasizes people development, performance management, and service delivery excellence while building team capabilities necessary for scaling within the broader Professional Services organization. How You Will Make A Difference: People Leadership & Individual Development Provide comprehensive people management including regular coaching, performance feedback, and career development planning Conduct formal performance reviews and collaborate with Global Head on promotion recommendations and succession planning Lead onboarding programs for new team members, ensuring knowledge transfer, cultural integration, and rapid productivity Identify individual development needs and coordinate growth opportunities aligned with business requirements and career aspirations Foster collaborative team environment that promotes knowledge sharing, continuous learning, and professional growth Execute team development initiatives that align individual growth with Professional Services organizational objectives Operational Excellence & Service Delivery Coordinate across distributed team structure and multiple timezones to ensure consistent service delivery and equitable workload distribution Optimize daily workflow allocation and capacity management to ensure consistent, high-quality service delivery Implement operational processes that guarantee service quality standards, response time commitments, and customer satisfaction Monitor team productivity and proactively address performance trends before they impact client satisfaction or business outcomes Coordinate with other teams and functions to ensure clear communication, effective project handoffs, and seamless service delivery Maintain documentation of processes, procedures, and best practices to support team knowledge management and organizational learning Monitor team budget adherence and communicate resource needs/risks to Global Head Ensure operational data accuracy across capacity tracking, forecasting systems, and KPI reporting to support informed decision-making Track team contribution to service delivery excellence, customer satisfaction metrics, and Professional Services objectives Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Client Service & Quality Assurance Serve as escalation point for complex client and interpersonal issues, managing emotional friction professionally while ensuring rapid resolution and maintained relationships Monitor client satisfaction within assigned portfolios and address service delivery concerns proactively Conduct quality reviews of team deliverables and provide feedback that improves individual and team performance Ensure all client interactions meet professional standards and support Klaviyo's reputation for excellence in deliverability services Collaborate with Global Head on strategic account issues and service delivery improvements Support Customer Success renewal processes through team service delivery excellence and customer advocacy Ensure team participates effectively in case study development, success story documentation, and referenceability initiatives Process Improvement & Team Development Execute tactical improvements and process changes under Global Head direction, implementing with assigned resources Lead team training sessions and knowledge sharing that strengthen overall capabilities and service delivery Support strategic initiatives by providing operational execution and ensuring consistent implementation across team Monitor industry trends and best practices to ensure team knowledge remains current, relevant, and competitive Participate in cross-functional projects as subject matter expert, with timeline commitments approved by Global Head Who You Are: Strong people management experience with success developing individual contributors in technical, customer-facing roles Solid understanding of email deliverability fundamentals, SMS compliance, and industry best practices Basic understanding of Professional Services business model, customer success metrics, and financial accountability Proven ability to develop team members and drive performance improvement in growth-oriented environments Excellent organizational skills with ability to manage competing priorities, deadlines, and stakeholder expectations effectively Strong communication and interpersonal skills with ability to provide clear feedback, facilitate collaboration, and resolve conflicts Experience with performance management including coaching, goal setting, development planning, and review processes Customer service orientation with focus on proactive issue resolution, client satisfaction, and long-term relationship building Ability to make clear decisions under ambiguity, diagnose root causes quickly, and manage escalations with calm professionalism Analytical mindset with ability to identify performance patterns, implement improvements, and measure outcomes Education and Experience Bachelor's degree preferred or equivalent relevant experience in team management and deliverability/technical fields 4+ years of experience leading teams in customer-facing technical or professional services environments 5+ years of hands-on experience in email deliverability, SMS compliance, or related technical field with demonstrated expertise Proven track record of team development, performance improvement, and service delivery excellence in growth-oriented environments Proven experience driving renewals and expansion for recurring professional services with demonstrable impact on retention and revenue growth Experience with process design, quality assurance, and service delivery optimization in client-facing organizations You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$144,000-$216,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).