Senior Product Marketing Manager jobs at Klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, Product Managers have mastered the craft of product management. They are highly skilled practitioners who have driven significant business outcomes, and they thrive in a high-growth environment that offers unlimited potential. As a Senior Product Manager, you'll not only be responsible for delivering impact through your own work, but you'll also mentor the next generation of product leaders. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team: Klaviyo's Data Infrastructure pillar is responsible for maintaining a centralized, scalable data store with flexible, low-latency reads for all of an organization's customer and related data. As part of this team, you'll play a critical role in ensuring our integrations empower merchants to grow faster and connect seamlessly across systems. This role focuses on owning the product strategy, execution, and business results for Klaviyo's first-party integrations with self-hosted eCommerce platforms - specifically Magento 2, Salesforce Commerce Cloud (SFCC), WooCommerce, and PrestaShop. You'll build enterprise-grade, reliable integrations that directly impact revenue, upmarket growth, and merchant success. Senior Product Managers at Klaviyo are measured by the outcomes they drive. In this role you'll: Deliver business impact by setting and executing a roadmap that advances our integrations and drives measurable results. Champion customer needs by spending significant time with merchants and partners, building a deep understanding of their workflows and challenges. Think deeply and analytically to break down complex problems, explore multiple solutions, and ensure every edge case is addressed. Communicate exceptionally well in writing and verbally, ensuring clarity across all stakeholders. Lead by example as a mentor and coach, raising the bar for other PMs on the team. What You'll Do: Collaborate across product, engineering, research, design, sales, partnerships, and external stakeholders to deliver high-impact outcomes. Own and prioritize the roadmap for self-hosted integrations, focusing on the projects with the greatest business impact. Write detailed specifications that anticipate use cases, solve problems elegantly, and leave no ambiguity. Ship features quickly and iteratively, getting value into customers' hands while continuing to improve. Mentor other product managers, sharing your experience and raising the overall standard of product excellence. Continuously learn and dive deep into new areas, becoming an expert in self-hosted eCommerce platforms and extensibility. Who You Are: 5-7+ years of product management experience, ideally with technical products or infrastructure. Proven track record of owning products end-to-end and delivering measurable business outcomes. Strong technical expertise in system integrations (REST APIs, webhooks, authentication, data pipelines, cloud architecture). Experience with products where extensibility is a core requirement, enabling customization and integrations across ecosystems. Background working with enterprise/upmarket merchants, mapping technical and business requirements across multi-system environments. Experience collaborating with external partners and aligning on joint strategic priorities. Passionate about building B2B SaaS products, with a hustler mindset, resourcefulness, and bias toward action. Exceptional written and verbal communication skills. Nice to Have: Familiarity with extensions and plugins, especially in the eCommerce space. Experience with internationalization and how it affects integrations and content. Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by spec'ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you'll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo's fast growth will ensure that opportunities abound. Please note that this role is located in Boston and requires 3 days/week in our office. Fully remote candidates will not be considered at this time. About the Team Klaviyo's Ecosystem team is responsible for driving the evolution and growth of our App Ecosystem. The Partner App Experience team plays a crucial role in enhancing how customers find, install, and activate both Klaviyo- and partner-built applications. We offer intuitive, delightful experiences that empower our customers to easily act on integrated data in Klaviyo. Our work involves close collaboration with internal teams and provides significant interaction with Klaviyo's diverse customer base, including businesses, partners, and third-party developers. How You'll Make a Difference: The ultimate measure of success for Senior Product Managers at Klaviyo is driving business outcomes. That's why we focus on tracking, analyzing, and improving metrics for each area of our product, with a particular focus on driving the results we target. We cannot build products that exceed our customer's expectations without truly understanding those customers. That's why Senior Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power. Senior Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we're making the best decision possible at all times. You should love to tease out problems, break them down to small, digestible pieces, and put them back together elegantly. Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators. Senior Product Managers are expected to be leaders on the team, identifying ways to accelerate or level up the rest of the product team and finding ways to push them forward, as well as being a go-to resource for other product managers. What You'll Do: Collaborate and communicate - you will collaborate with all teams within the company and all parties outside of the company to be most effective in your role. Manage a roadmap - you will prioritize all potential projects for our product area, and focus on those with the largest impact. Write great specs - you will define every use case a customer would consider, document potential ways to solve, identify outstanding concerns, flag edge cases, and leave no stone unturned. They sweat the details and are passionate about making sure that every experience is understood, anticipated, and handled elegantly. Ship features - you will get value into customer hands. For all of the work that goes into planning and coordination, we stay focused on delivering improved solutions and experiences every day. Mentor - you will share the benefits of your experience and knowledge with product managers on the team, helping to mentor and coach them to better outcomes. Learn - you will be a voracious learner. A lack of experience/knowledge around a challenge is an invitation to dive deep and become an expert in that area. You should love learning and tackling new challenges. Who You Are: 6+ years of product management experience. Proven experience in product management, with a focus on highly technical products or infrastructure Are passionate about Product as a craft, and love building amazing B2B SaaS products A hustler - owning your work, and taking initiative Resourceful and flexible and has a strong focus on getting things done without strict processes or guidance for every move Track record of owning products Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by spec'ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000-$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. How You'll Make a Difference Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals. Adapt strategy as you learn, knowing when to start, scale, or stop investments. Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health. Lead with technical proficiency-deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team-even amidst complexity at scale Elevate product craft and intuition, balancing strategic thinking with a builder's mindset to transform workflows with AI at the center Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriate Who you are 8+ years in tech, including 5+ in product management with a proven track record of delivering high-impact products Strong technical intuition, customer empathy, and data-informed decision-making Exceptional communication skills with the ability to influence and align stakeholders You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, Product Managers are true owners. You'll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You'll help shape the future of how our customers leverage their data - and in doing so, shape the future of Klaviyo's platform itself. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team: Klaviyo's Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization's customer and related data. Within this pillar, the Events Team owns Klaviyo's largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases. We're seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo's most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences. What You'll Need: 4+ years of Product Management experience, ideally with highly technical or infrastructure products. Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization. Familiarity with systems like ClickHouse and distributed data stores. Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data. Demonstrated experience balancing technical depth with business impact. Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing. A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes. How You'll Make a Difference: You'll take ownership of the systems and strategies that make event data fast, reliable, and cost-effective. Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&D teams to evolve our event model and align with overall data strategy. Deliver business impact: Enhance platform scalability and optimize event processing efficiency. Your First 90 Days First 30 Days: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. Next 60 Days: Take ownership of Events roadmap Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by shaping and building your first product features. Next 90 Days: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, Product Managers have mastered the craft of product management. They are highly skilled practitioners who have driven significant business outcomes, and they thrive in a high-growth environment that offers unlimited potential. As a Senior Product Manager, you'll not only be responsible for delivering impact through your own work, but you'll also mentor the next generation of product leaders. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team: Klaviyo's Data Infrastructure pillar is responsible for maintaining a centralized, scalable data store with flexible, low-latency reads for all of an organization's customer and related data. As part of this team, you'll play a critical role in ensuring our integrations empower merchants to grow faster and connect seamlessly across systems. This role focuses on owning the product strategy, execution, and business results for Klaviyo's first-party integrations with self-hosted eCommerce platforms - specifically Magento 2, Salesforce Commerce Cloud (SFCC), WooCommerce, and PrestaShop. You'll build enterprise-grade, reliable integrations that directly impact revenue, upmarket growth, and merchant success. Senior Product Managers at Klaviyo are measured by the outcomes they drive. In this role you'll: Deliver business impact by setting and executing a roadmap that advances our integrations and drives measurable results. Champion customer needs by spending significant time with merchants and partners, building a deep understanding of their workflows and challenges. Think deeply and analytically to break down complex problems, explore multiple solutions, and ensure every edge case is addressed. Communicate exceptionally well in writing and verbally, ensuring clarity across all stakeholders. Lead by example as a mentor and coach, raising the bar for other PMs on the team. What You'll Do: Collaborate across product, engineering, research, design, sales, partnerships, and external stakeholders to deliver high-impact outcomes. Own and prioritize the roadmap for self-hosted integrations, focusing on the projects with the greatest business impact. Write detailed specifications that anticipate use cases, solve problems elegantly, and leave no ambiguity. Ship features quickly and iteratively, getting value into customers' hands while continuing to improve. Mentor other product managers, sharing your experience and raising the overall standard of product excellence. Continuously learn and dive deep into new areas, becoming an expert in self-hosted eCommerce platforms and extensibility. Who You Are: 5-7+ years of product management experience, ideally with technical products or infrastructure. Proven track record of owning products end-to-end and delivering measurable business outcomes. Strong technical expertise in system integrations (REST APIs, webhooks, authentication, data pipelines, cloud architecture). Experience with products where extensibility is a core requirement, enabling customization and integrations across ecosystems. Background working with enterprise/upmarket merchants, mapping technical and business requirements across multi-system environments. Experience collaborating with external partners and aligning on joint strategic priorities. Passionate about building B2B SaaS products, with a hustler mindset, resourcefulness, and bias toward action. Exceptional written and verbal communication skills. Nice to Have: Familiarity with extensions and plugins, especially in the eCommerce space. Experience with internationalization and how it affects integrations and content. Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by spec'ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. How You'll Make a Difference Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals. Adapt strategy as you learn, knowing when to start, scale, or stop investments. Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health. Lead with technical proficiency-deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team-even amidst complexity at scale Elevate product craft and intuition, balancing strategic thinking with a builder's mindset to transform workflows with AI at the center Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriate Who you are 8+ years in tech, including 5+ in product management with a proven track record of delivering high-impact products Strong technical intuition, customer empathy, and data-informed decision-making Exceptional communication skills with the ability to influence and align stakeholders You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, Product Managers are true owners. You'll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You'll help shape the future of how our customers leverage their data - and in doing so, shape the future of Klaviyo's platform itself. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team: Klaviyo's Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization's customer and related data. Within this pillar, the Events Team owns Klaviyo's largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases. We're seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo's most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences. What You'll Need: 4+ years of Product Management experience, ideally with highly technical or infrastructure products. Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization. Familiarity with systems like ClickHouse and distributed data stores. Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data. Demonstrated experience balancing technical depth with business impact. Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing. A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes. How You'll Make a Difference: You'll take ownership of the systems and strategies that make event data fast, reliable, and cost-effective. Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&D teams to evolve our event model and align with overall data strategy. Deliver business impact: Enhance platform scalability and optimize event processing efficiency. Your First 90 Days First 30 Days: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. Next 60 Days: Take ownership of Events roadmap Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by shaping and building your first product features. Next 90 Days: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, Product Managers are true owners. You'll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You'll help shape the future of how our customers leverage their data - and in doing so, shape the future of Klaviyo's platform itself. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team: Klaviyo's Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization's customer and related data. Within this pillar, the Events Team owns Klaviyo's largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases. We're seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo's most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences. What You'll Need: * 4+ years of Product Management experience, ideally with highly technical or infrastructure products. * Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization. * Familiarity with systems like ClickHouse and distributed data stores. * Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data. * Demonstrated experience balancing technical depth with business impact. * Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing. * A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes. How You'll Make a Difference: You'll take ownership of the systems and strategies that make event data fast, reliable, and cost-effective. * Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&D teams to evolve our event model and align with overall data strategy. * Deliver business impact: Enhance platform scalability and optimize event processing efficiency. Your First 90 Days First 30 Days: * During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. * Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers. * Be introduced to everyone you will need to know in order to be successful in your role. Next 60 Days: * Take ownership of Events roadmap * Take ownership of a key area of the product, and become the go-to expert for that area. * Have a quick impact by shaping and building your first product features. Next 90 Days: * Formulate the strategy and roadmap for your product area. * Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly. * Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. How You'll Make a Difference * Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals. * Adapt strategy as you learn, knowing when to start, scale, or stop investments. * Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health. * Lead with technical proficiency-deeply understanding how things work to guide complex initiatives and improve developer and customer experience * Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times * Build alignment across adjacent teams by identifying dependencies and creating shared strategies. * Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. * Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team-even amidst complexity at scale * Elevate product craft and intuition, balancing strategic thinking with a builder's mindset to transform workflows with AI at the center * Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriate Who you are * 8+ years in tech, including 5+ in product management with a proven track record of delivering high-impact products * Strong technical intuition, customer empathy, and data-informed decision-making * Exceptional communication skills with the ability to influence and align stakeholders * You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Content is the engine of growth. At Klaviyo, the way marketers create, manage, and deliver content isn't an afterthought-it's the core differentiator. We're doubling down on building the most powerful content tools in growth marketing-blending asset management, editing across channels, and AI‑driven creation. As Director of Product, Content, you'll define how customers ideate, design, and deliver the right content at the right time, at scale. Your work will shape the tools thousands of marketers use daily-building trust, momentum, and brand impact on our Marketing Platform. You'll join a culture that moves fast, expects excellence, and rewards people who deliver. What You'll Do Own the end‑to‑end content vision, strategy, and execution-spanning asset management, editors, templates, content workflows, and mobile/email/web surfaces, including AI‑enhanced capabilities. Deliver high‑leverage products, driving execution across the content lifecycle (creation, governance, review, approvals, and performance insights) with clear success metrics and accountability for outcomes. Scale creativity for all users. Build systems that enable novice and expert marketers to create on‑brand, high‑performing content fast (e.g., reusable blocks/components, brand kits/variables, content schemas). Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up (generation, personalization, experimentation, evaluation, human‑in‑the‑loop). Mentor and empower a high‑performing team of PMs, analysts, and designers; model clarity, accountability, and high standards while partnering deeply with Engineering and GTM. Raise the bar on accessibility, performance, and reliability so content renders beautifully and consistently across devices and inboxes while meeting privacy and compliance needs. Instrument for learning, with analytics and experimentation that track adoption, engagement, time‑to‑value, and content effectiveness-and use insights to iterate quickly. Collaborate broadly with Eng leads, Design, Data Science, Customer Success, and GTM to ensure cohesion, speed, and quality from strategy to launch and enablement. Grow in Ambiguity: Chart new paths in ambiguous spaces. Explore, frame, and validate 0→1 opportunities; operate independently to test hypotheses quickly, create clarity from noise, and turn promising insights into scalable product bets. Who You Are Experienced product leader: 8+ years in Product Management, including 3+ years leading product teams; you operate with founder‑like ownership and urgency while navigating scaled org dependencies. Sharp product instincts: You blend customer empathy, data, and business outcomes to spot non‑obvious opportunities and ship elegant, effective solutions. Cross‑functional driver: Excellence influencing across teams and levels; you build consensus, drive clarity, and keep momentum. People developer: You raise talent density, grow future leaders, have a proven track record of building high performing teams, and hold a high bar for performance. Domain depth: Deep experience with creative workflows, content management, CMS/editors, or digital asset systems; you prioritize measurable business outcomes over shipping features for their own sake. Entrepreneurial and high-agency: You thrive in ambiguity, operate independently, and push through obstacles-creating clarity, setting the plan, and rallying teams to chart new paths from 0→1. AI-forward: You embrace AI as a tool to accelerate your impact, using it responsibly and transparently while ensuring your work reflects Klaviyo's voice and values. Education: Bachelor's degree or equivalent experience (advanced degrees/certifications in product, business, or technology are a plus). Nice to Haves Experience with template languages/rendering pipelines; content governance/approvals; DAM/CDN integrations; localization/internationalization. Background in e‑commerce or marketing automation; familiarity with experimentation frameworks and design systems. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000-$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We're looking for a Director of Product Management to lead the vision, strategy, and execution for Klaviyo's product‑led growth engine-with a single goal: make getting started with Klaviyo so simple and valuable that customers can't imagine running their business without it. You will own the end‑to‑end experience that powers discovery, onboarding, activation, and conversion, ensuring every step delivers fast time‑to‑value and measurable impact. You'll lead and coach a team of product managers focused on helping entrepreneurs and SMBs around the world unlock growth through Klaviyo. This role blends product strategy, experimentation, and team leadership. You'll work closely with Engineering, Design, Marketing, Partnerships, and other Product teams to drive adoption, improve free‑to‑paid conversion, and expand Klaviyo's footprint across new offerings and markets. What You'll Do Lead Klaviyo's product‑led growth strategy, defining the vision, roadmap, and success metrics for how users discover, onboard, and grow with Klaviyo. Own the self‑serve experience from signup through activation, continuously improving conversion and retention through experimentation and data‑driven insights. Drive adoption of Klaviyo's newest products, including Marketing Agent and Service, by designing seamless multi‑product journeys that deliver measurable value. Partner with Marketing and Partnerships to unlock new distribution opportunities-from strategic partners to new verticals and international expansion. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Collaborate cross‑functionally with Engineering, Design, and GTM to identify friction, remove barriers, and deliver customer experiences that scale. Define and instrument funnel metrics (e.g., sign‑up → activated → retained → paid), run rigorous A/B and multi‑variate tests, and use cohort analysis to guide prioritization. Translate strategy into clear quarterly roadmaps and PRDs; maintain an opportunity backlog aligned to outcomes; communicate tradeoffs and timelines with clarity. Use experimentation to identify opportunities, validate hypotheses, and measure progress-balancing speed with impact. Inspire, mentor, and develop a high‑performing PM team that thinks strategically, executes with precision, and cares deeply about customer experience. Who You Are 12+ years of product management experience, including 5+ years leading product‑led growth or activation initiatives at a SaaS company. Proven success driving user acquisition, activation, and conversion in PLG environments. Deep experience designing onboarding and in‑product journeys that deliver fast time‑to‑value. Analytical and data‑driven, with a track record of using experimentation and insights to shape strategy. Demonstrated ability to build and lead high‑performing teams that execute with focus and creativity. Familiarity with growth experimentation platforms and emerging tools (e.g., Cursor, V0) and an eagerness to evaluate new ones. You've already experimented with AI in work or personal projects and are excited to dive in and learn fast-responsibly exploring new AI tools and workflows to make your work smarter and more efficient. You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table. Exceptional communicator and collaborator, comfortable operating across product, design, engineering, and go‑to‑market functions. Nice to Haves Experience with ML/LLM‑powered onboarding or personalization, including human‑in‑the‑loop approaches. Background in pricing & packaging experiments for PLG motions. Experience launching products in new geographies or verticals. Familiarity with instrumentation/analytics and growth stack components (e.g., experimentation frameworks, event pipelines). We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000-$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We're looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo's monetization and billing platform - with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens. You'll own the end-to-end customer purchase and upgrade experience, ensuring it's frictionless, easy to understand, and built to scale. You'll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments. This role is equal parts product strategy, product execution and team management. You'll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers. What You'll Do Drive innovation in monetization capabilities - enabling new pricing models and new customer experience with new technologies (e.g., AI Agents). Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing business and product offerings. Own the customer purchase experience from checkout through renewal - designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction. Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency. Collaborate with cross-functional teams across Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences. Understand our customers' needs, pain points, and preferences. Use market research and analysis to stay ahead of industry trends. Know the score and score more: Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements. Mentor and develop a high-performing team of product managers, fostering strategic thinking, accountability, and customer-obsessed execution. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech. Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes. Hands-on Stripe expertise Strong record of designing customer-first purchase and upgrade experiences. Strategic thinker who is also willing to roll up their sleeves and get their hands dirty Passionate about leveraging AI and automation to remove friction and anticipate customer needs. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Exceptional communicator and collaborator across technical, design and strategic domains. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000-$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We're looking for a Director of Product Management to lead the vision, strategy, and execution for Klaviyo's product‑led growth engine-with a single goal: make getting started with Klaviyo so simple and valuable that customers can't imagine running their business without it. You will own the end‑to‑end experience that powers discovery, onboarding, activation, and conversion, ensuring every step delivers fast time‑to‑value and measurable impact. You'll lead and coach a team of product managers focused on helping entrepreneurs and SMBs around the world unlock growth through Klaviyo. This role blends product strategy, experimentation, and team leadership. You'll work closely with Engineering, Design, Marketing, Partnerships, and other Product teams to drive adoption, improve free‑to‑paid conversion, and expand Klaviyo's footprint across new offerings and markets. What You'll Do Lead Klaviyo's product‑led growth strategy, defining the vision, roadmap, and success metrics for how users discover, onboard, and grow with Klaviyo. Own the self‑serve experience from signup through activation, continuously improving conversion and retention through experimentation and data‑driven insights. Drive adoption of Klaviyo's newest products, including Marketing Agent and Service, by designing seamless multi‑product journeys that deliver measurable value. Partner with Marketing and Partnerships to unlock new distribution opportunities-from strategic partners to new verticals and international expansion. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Collaborate cross‑functionally with Engineering, Design, and GTM to identify friction, remove barriers, and deliver customer experiences that scale. Define and instrument funnel metrics (e.g., sign‑up → activated → retained → paid), run rigorous A/B and multi‑variate tests, and use cohort analysis to guide prioritization. Translate strategy into clear quarterly roadmaps and PRDs; maintain an opportunity backlog aligned to outcomes; communicate tradeoffs and timelines with clarity. Use experimentation to identify opportunities, validate hypotheses, and measure progress-balancing speed with impact. Inspire, mentor, and develop a high‑performing PM team that thinks strategically, executes with precision, and cares deeply about customer experience. Who You Are 12+ years of product management experience, including 5+ years leading product‑led growth or activation initiatives at a SaaS company. Proven success driving user acquisition, activation, and conversion in PLG environments. Deep experience designing onboarding and in‑product journeys that deliver fast time‑to‑value. Analytical and data‑driven, with a track record of using experimentation and insights to shape strategy. Demonstrated ability to build and lead high‑performing teams that execute with focus and creativity. Familiarity with growth experimentation platforms and emerging tools (e.g., Cursor, V0) and an eagerness to evaluate new ones. You've already experimented with AI in work or personal projects and are excited to dive in and learn fast-responsibly exploring new AI tools and workflows to make your work smarter and more efficient. You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table. Exceptional communicator and collaborator, comfortable operating across product, design, engineering, and go‑to‑market functions. Nice to Haves Experience with ML/LLM‑powered onboarding or personalization, including human‑in‑the‑loop approaches. Background in pricing & packaging experiments for PLG motions. Experience launching products in new geographies or verticals. Familiarity with instrumentation/analytics and growth stack components (e.g., experimentation frameworks, event pipelines). We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000-$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Content is the engine of growth. At Klaviyo, the way marketers create, manage, and deliver content isn't an afterthought-it's the core differentiator. We're doubling down on building the most powerful content tools in growth marketing-blending asset management, editing across channels, and AI‑driven creation. As Director of Product, Content, you'll define how customers ideate, design, and deliver the right content at the right time, at scale. Your work will shape the tools thousands of marketers use daily-building trust, momentum, and brand impact on our Marketing Platform. You'll join a culture that moves fast, expects excellence, and rewards people who deliver. What You'll Do Own the end‑to‑end content vision, strategy, and execution-spanning asset management, editors, templates, content workflows, and mobile/email/web surfaces, including AI‑enhanced capabilities. Deliver high‑leverage products, driving execution across the content lifecycle (creation, governance, review, approvals, and performance insights) with clear success metrics and accountability for outcomes. Scale creativity for all users. Build systems that enable novice and expert marketers to create on‑brand, high‑performing content fast (e.g., reusable blocks/components, brand kits/variables, content schemas). Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up (generation, personalization, experimentation, evaluation, human‑in‑the‑loop). Mentor and empower a high‑performing team of PMs, analysts, and designers; model clarity, accountability, and high standards while partnering deeply with Engineering and GTM. Raise the bar on accessibility, performance, and reliability so content renders beautifully and consistently across devices and inboxes while meeting privacy and compliance needs. Instrument for learning, with analytics and experimentation that track adoption, engagement, time‑to‑value, and content effectiveness-and use insights to iterate quickly. Collaborate broadly with Eng leads, Design, Data Science, Customer Success, and GTM to ensure cohesion, speed, and quality from strategy to launch and enablement. Grow in Ambiguity: Chart new paths in ambiguous spaces. Explore, frame, and validate 0→1 opportunities; operate independently to test hypotheses quickly, create clarity from noise, and turn promising insights into scalable product bets. Who You Are Experienced product leader: 8+ years in Product Management, including 3+ years leading product teams; you operate with founder‑like ownership and urgency while navigating scaled org dependencies. Sharp product instincts: You blend customer empathy, data, and business outcomes to spot non‑obvious opportunities and ship elegant, effective solutions. Cross‑functional driver: Excellence influencing across teams and levels; you build consensus, drive clarity, and keep momentum. People developer: You raise talent density, grow future leaders, have a proven track record of building high performing teams, and hold a high bar for performance. Domain depth: Deep experience with creative workflows, content management, CMS/editors, or digital asset systems; you prioritize measurable business outcomes over shipping features for their own sake. Entrepreneurial and high-agency: You thrive in ambiguity, operate independently, and push through obstacles-creating clarity, setting the plan, and rallying teams to chart new paths from 0→1. AI-forward: You embrace AI as a tool to accelerate your impact, using it responsibly and transparently while ensuring your work reflects Klaviyo's voice and values. Education: Bachelor's degree or equivalent experience (advanced degrees/certifications in product, business, or technology are a plus). Nice to Haves Experience with template languages/rendering pipelines; content governance/approvals; DAM/CDN integrations; localization/internationalization. Background in e‑commerce or marketing automation; familiarity with experimentation frameworks and design systems. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000-$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We're looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo's monetization and billing platform - with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens. You'll own the end-to-end customer purchase and upgrade experience, ensuring it's frictionless, easy to understand, and built to scale. You'll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments. This role is equal parts product strategy, product execution and team management. You'll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers. What You'll Do Drive innovation in monetization capabilities - enabling new pricing models and new customer experience with new technologies (e.g., AI Agents). Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing business and product offerings. Own the customer purchase experience from checkout through renewal - designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction. Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency. Collaborate with cross-functional teams across Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences. Understand our customers' needs, pain points, and preferences. Use market research and analysis to stay ahead of industry trends. Know the score and score more: Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements. Mentor and develop a high-performing team of product managers, fostering strategic thinking, accountability, and customer-obsessed execution. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech. Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes. Hands-on Stripe expertise Strong record of designing customer-first purchase and upgrade experiences. Strategic thinker who is also willing to roll up their sleeves and get their hands dirty Passionate about leveraging AI and automation to remove friction and anticipate customer needs. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Exceptional communicator and collaborator across technical, design and strategic domains. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000-$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. How You'll Make a Difference Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals. Adapt strategy as you learn, knowing when to start, scale, or stop investments. Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health. Lead with technical proficiency-deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team-even amidst complexity at scale Elevate product craft and intuition, balancing strategic thinking with a builder's mindset to transform workflows with AI at the center Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriate Who You Are 12+ years in tech, including at least 5 years in product management with a proven track record of delivering high-impact products. Strong technical intuition and proficiency, with demonstrated success delivering outcomes on technical or platform projects. Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments. Exceptional leadership skills-able to influence across teams, inspire action, and present effectively to senior executive audiences. Customer empathy and product intuition, informed by diverse experiences and data-driven decision-making. Demonstrated ability to manage complexity at scale, with a systems-thinking approach to solving problems. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. You thrive in complex environments, love solving hard problems, and are eager to mentor others and raise the bar for product leadership. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000-$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. How You'll Make a Difference Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals. Adapt strategy as you learn, knowing when to start, scale, or stop investments. Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health. Lead with technical proficiency-deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team-even amidst complexity at scale Elevate product craft and intuition, balancing strategic thinking with a builder's mindset to transform workflows with AI at the center Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriate Who You Are 12+ years in tech, including at least 5 years in product management with a proven track record of delivering high-impact products. Strong technical intuition and proficiency, with demonstrated success delivering outcomes on technical or platform projects. Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments. Exceptional leadership skills-able to influence across teams, inspire action, and present effectively to senior executive audiences. Customer empathy and product intuition, informed by diverse experiences and data-driven decision-making. Demonstrated ability to manage complexity at scale, with a systems-thinking approach to solving problems. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. You thrive in complex environments, love solving hard problems, and are eager to mentor others and raise the bar for product leadership. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000-$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Are you passionate about creating high-impact programs that drive real business growth? As the Sr. Partner Marketing Manager at Klaviyo, you will be at the forefront of fueling Klaviyo's expansion in the mid-market and enterprise space across North America. In this role, you'll design and execute strategic marketing initiatives that generate demand, accelerate pipeline, and strengthen relationships with our growing partner ecosystem. You'll collaborate closely with partners to activate campaigns that resonate, deliver results, and build momentum. From launching scalable co-marketing programs to analyzing performance data for continuous optimization, your work will be tightly aligned with mid-market and enterprise sales goals - and instrumental to our success. Working cross-functionally with mid-market and enterprise Partner Sales and other teams across and beyond Klaviyo, you'll serve as a connector and catalyst for innovation. Your efforts will directly impact partner engagement and lead generation, helping drive Klaviyo's continued growth in the mid-market and enterprise market. This is a high-visibility role for a strategic thinker and hands-on marketer who thrives in a fast-paced, collaborative environment - and knows how to turn great ideas into measurable results. How you'll make a difference: Develop and execute co-marketing programs with partners to drive mid-market and enterprise demand generation, pipeline growth, and partner engagement across North America. Collaborate closely with mid-market and enterprise Partner Sales to align marketing strategies with sales goals and partner business objectives. Own end-to-end campaign execution-from concept and planning to launch and performance tracking-ensuring each initiative delivers measurable impact. Work with partners to plan and execute campaigns at scale, in-person events and webinars that engage brands, highlight the strength of our joint value proposition, and address key customer needs. Activate and support partner-led marketing initiatives, providing tools, content, and guidance to help partners effectively market Klaviyo. Leverage performance insights and analytics to continuously optimize marketing programs, improve ROI, and refine targeting and messaging. Champion the voice of the partner, advocating internally for needs and opportunities that can drive stronger collaboration and market penetration. Stay informed on market trends and competitive dynamics, bringing fresh ideas to enhance partner marketing effectiveness in the mid-market and enterprise segment. Performs other related duties as assigned. Who you are: 5+ years of experience in partner marketing, demand generation, or regional marketing-and a passion for translating strategy into real business impact. A strategic thinker and hands-on executor who knows how to plan, build, and run integrated marketing programs that drive measurable outcomes and align with sales goals. A collaborator who thrives in cross-functional environments and knows how to build strong relationships with sales, partners, and internal marketing teams. Data-driven and insights-focused, you use metrics to measure success, optimize performance, and inform decision-making. A strong communicator who presents ideas with clarity and confidence-whether you're aligning stakeholders or pitching a campaign strategy. Accountable and goal-focused, you take ownership of your work and consistently deliver on commitments in partnership with key stakeholders. Highly organized and detail-oriented, able to manage multiple priorities and deadlines without sacrificing quality. Experienced in planning and executing impactful events and webinars that engage partners and drive leads. Comfortable with occasional travel for partner meetings, events, and on-the-ground collaboration. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000-$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Are you passionate about creating high-impact programs that drive real business growth? As the Sr. Partner Marketing Manager at Klaviyo, you will be at the forefront of fueling Klaviyo's expansion in the mid-market and enterprise space across North America. In this role, you'll design and execute strategic marketing initiatives that generate demand, accelerate pipeline, and strengthen relationships with our growing partner ecosystem. You'll collaborate closely with partners to activate campaigns that resonate, deliver results, and build momentum. From launching scalable co-marketing programs to analyzing performance data for continuous optimization, your work will be tightly aligned with mid-market and enterprise sales goals - and instrumental to our success. Working cross-functionally with mid-market and enterprise Partner Sales and other teams across and beyond Klaviyo, you'll serve as a connector and catalyst for innovation. Your efforts will directly impact partner engagement and lead generation, helping drive Klaviyo's continued growth in the mid-market and enterprise market. This is a high-visibility role for a strategic thinker and hands-on marketer who thrives in a fast-paced, collaborative environment - and knows how to turn great ideas into measurable results. How you'll make a difference: Develop and execute co-marketing programs with partners to drive mid-market and enterprise demand generation, pipeline growth, and partner engagement across North America. Collaborate closely with mid-market and enterprise Partner Sales to align marketing strategies with sales goals and partner business objectives. Own end-to-end campaign execution-from concept and planning to launch and performance tracking-ensuring each initiative delivers measurable impact. Work with partners to plan and execute campaigns at scale, in-person events and webinars that engage brands, highlight the strength of our joint value proposition, and address key customer needs. Activate and support partner-led marketing initiatives, providing tools, content, and guidance to help partners effectively market Klaviyo. Leverage performance insights and analytics to continuously optimize marketing programs, improve ROI, and refine targeting and messaging. Champion the voice of the partner, advocating internally for needs and opportunities that can drive stronger collaboration and market penetration. Stay informed on market trends and competitive dynamics, bringing fresh ideas to enhance partner marketing effectiveness in the mid-market and enterprise segment. Performs other related duties as assigned. Who you are: 5+ years of experience in partner marketing, demand generation, or regional marketing-and a passion for translating strategy into real business impact. A strategic thinker and hands-on executor who knows how to plan, build, and run integrated marketing programs that drive measurable outcomes and align with sales goals. A collaborator who thrives in cross-functional environments and knows how to build strong relationships with sales, partners, and internal marketing teams. Data-driven and insights-focused, you use metrics to measure success, optimize performance, and inform decision-making. A strong communicator who presents ideas with clarity and confidence-whether you're aligning stakeholders or pitching a campaign strategy. Accountable and goal-focused, you take ownership of your work and consistently deliver on commitments in partnership with key stakeholders. Highly organized and detail-oriented, able to manage multiple priorities and deadlines without sacrificing quality. Experienced in planning and executing impactful events and webinars that engage partners and drive leads. Comfortable with occasional travel for partner meetings, events, and on-the-ground collaboration. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000-$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).