Customer Associate jobs at Landus Cooperative - 4 jobs

Intensive Support Professional - First Resources Corp. Intensive Residential Services Home (IRSH) 🕒 Employment Type: Full-Time 💵 Pay Rate: $18+/hour (based on experience) Schedule This is a full-time position with 12-hour shifts, each including time for client care, documentation, and training. Each shift is staffed with two Intensive Support Professionals to ensure a safe and supportive environment. 🌙 2nd Shift (6:50pm-7:30am) 6:50 PM - 6:59 PM: Shift Change 7:00 PM - 6:59 AM: Client Care 7:00 AM - 7:30 AM: Documentation & Training Support Stability. Empower Recovery. First Resources Corp. has launched a new Intensive Residential Services Home (IRSH) in Ottumwa, IA, and we're hiring Intensive Support Professionals to join our team. This is a unique opportunity to be part of a new, short-term, high-impact service designed to help individuals stabilize and reintegrate into their communities. Why Join Us? We offer a supportive, mission-driven environment and a comprehensive benefits package for full-time employees, including: Health, dental, and vision insurance 403(B) retirement plan Paid holidays, sick leave, and vacation time Life insurance options Thorough training and professional development About First Resources Corp. Founded in 1987, First Resources Corp. is a not-for-profit agency serving Southeast Iowa. We provide a wide range of home- and community-based services, including behavioral health, substance use treatment, case management, and residential support. Our mission is to enhance the lives of those we serve by meeting their unique needs with compassion and respect. About the Program Intensive Residential Services Home (IRSH) is a short-term, in-home rehabilitation program for adults with mental health, behavioral health, intellectual disabilities, or co-occurring conditions. The goal is to support stabilization through medication and appointment compliance, crisis planning, behavior modification, and skill-building. Each home will serve up to four adults and be staffed with two Intensive Support Professionals per shift. The home includes office space, two company vehicles, and all necessary tools to support client success. What You'll Do Support clients with medication and appointment compliance Assist with crisis planning, behavior management, and skill-building Document progress and follow Person Centered Service Plans (PCSPs) Work collaboratively with a team in a structured, supportive environment Promote safety, stability, and independence for each individual What You'll Need High school diploma or equivalent (required) 1+ year of experience in mental and/or behavioral health services (required) Previous DSP experience preferred Basic computer skills (Microsoft Suite, database systems) Ability to lift 40+ lbs Valid driver's license, auto insurance, and reliable transportation Access to a phone CPR/First Aid certification (or ability to obtain within 30 days of hire) Completion of all required training and ongoing competency requirements Apply Today! Be part of something new and impactful. First Resources Corp. is an equal opportunity employer. We welcome applicants of all backgrounds and identities. As part of the job requirements applicants must have satisfactory results on a background check.

Job DescriptionIntensive Support Professional - First Resources Corp. Intensive Residential Services Home (IRSH)

Job DescriptionDescription: How will you have an impact in this role? The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need. What will you do? Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs. Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable. Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable. Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts. Understand how to document and submit sales call information in CRM (Customer Relationship Management System).Assist with inventory control of products offered at the location. Maintain inventory of office supplies. Prepare accurate/timely invoices; assure equitable calculation of products/services provided. Working knowledge of Landus credit, sales, and inventory policies Daily verification of sales invoices for accuracy Monitor agronomy sales contracts/prepay for accuracy Requirements: The ideal candidate will have: Must have a valid state driver's license. Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience. One year of related experience. Understand the seasonality of an agricultural cooperative and the in-season time commitment. Are you ready to join the Landus Team? If so, click Apply! Equal Opportunity Employer/Minorities/Women/Veterans/Disabled