Customer Service Representative jobs at LaSalle Network - 1343 jobs

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track orders, and perform other duties as needed. Work ho Support, Representative, Customer, Retail, Staffing

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track orders, and perform other duties as needed. Work hours are Monday through Friday from 8:30 a.m. to 5 p.m. Job Requirements Qualified candidates must have prior Customer Service experience, must be computer literate with accurate data entry and Excel skills, must have excellent communication, organizational, follow-up, and telephone skills, must have the ability to multi-task and work in a fast-paced environment, and must be self-motivated with a positive attitude. Only candidates that can pass a background check and drug screen will be considered. Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Customer Support Representative position, please submit your resume to *******************, call **************, or TEXT "your name & 178459" to **************. Additional Information For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment. Meet Your Recruiter Parma Office With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

Performs responsible work providing administrative support in the Mobility Services Department, which includes pass sales for COTA Mainstream and supporting Mobility Coordinator as needed. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Provides administrative support to the Mobility Services Department; Interacts with Mainstream customers and potential applicants, relatives of Mainstream customers and applicants, human service providers, and advocacy groups for individuals with disabilities to provide general information on paratransit services, policies and procedures; Supports the paratransit service operation by performing routine duties; opens and distributes departmental mail; staffs the paratransit information telephone line; answers and screens incoming telephone calls, answering general questions when applicable or referring them to the appropriate staff member. If information gathering is necessary, compiles and returns responses to customer requests and inquiries; Counts, maintains and distributes Mainstream pass, ticket inventory and merchandise sales for the organization; Promotes a positive customer experience by offering support and guidance to individuals requiring assistance with Mainstream service information, including purchasing tickets, the eligibility process, and Mainstream Lost and Found; Assess Customer needs; exercise good oral and written communication skills, whilst articulating relevant information and directions in an organized and concise manner; takes proactive steps to maintain positive experiences; Informs customers about new product/service features and functionalities; collaborates with various team members across departments to problem solve and exceed customer expectations; Operates Cisco/Finesse phone system, multi-display computer, copier and other office equipment. Uses COTA email and other software to handle general inquiries. Handles customer contacts and ensures accuracy when relaying information to Customer Care personnel; exhibits empathy and understanding when interacting with customers regarding contacts. OTHER JOB FUNCTIONS: Performs other duties as assigned. Regular, predictable and punctual attendance required. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a High School Diploma or GED, and three (3) years of experience in a professional or office environment. LICENSES & CERTIFICATIONS: None KNOWLEDGE, SKILLS & ABILITIES: Knowledge of Trapeze and Microsoft Office, including Excel, Word, Outlook, and PowerPoint; Knowledge of standard office practices and procedures, current office technologies and keyboarding; Skills in verbal and written communication; Skills in human relations; Ability to communicate effectively orally and in writing using all available mediums (i.e., E-mail, voice mail, correspondence); and Ability to lift heavy/bulky packages and endure long periods of walking and driving. PHYSICAL REQUIREMENTS: This position requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects, and the following additional physical abilities: Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Mental Acuity: Ability to make rational decisions through sound logic and deductive processes. Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. COTA has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. The duties of the position include: Answering and screening incoming calls, answering general questions, strong customer service skills Complete oversight of the Mainstream Pass Sales Process Counting, maintaining, and distributing ticket/passes requests over the phone and in-person

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resoluti Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. **Skills/Qualifications** Required + 1+ years' customer service experience + High School Diploma/GED; Bachelor's Degree preferred Preferred + Experience with heavy inbound and outbound calls and transferring calls + 3+ years' business-to-business account support + Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet + Experience with proofreading and editing documents Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** Service **Organization:** Operations **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift

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Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client. Essential Duties & Responsibility Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques. Builds relationships and rapport with customers through a conversational and consultative approach. Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times. Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency. Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis. Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management. Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed. Takes the initiative to obtain and consistently upgrade product knowledge. Escalates issues and reports quality issues per procedures. Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products. Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed. Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature. Report any training needs or system error/discrepancies to the supervisor. Complete other tasks as deemed appropriate by supervisor. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others. Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information. Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion. Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed. Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy. Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors. Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements. Embraces change and is flexible to the needs of the business and team. Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals. Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. EDUCATION and/or EXPERIENCE High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Polished phone demeanor, tone and etiquette is required. Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy

Job Title: Customer Service • Great Pay UP to $28/Hr. Immediate need for Customer Service seeking to work in the Financial Services Industry/Banking. This is a great opportunity for someone who is looking for full-time hours, a great work environment and work/life balance. Description Depending on experience, you could be the next Client Service Representative. Summary: New Accounts/Customer Service: The position is required to be knowledgeable and skilled in opening new consumer accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the products and services; maintaining and closing of all account types; performing clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services. Qualifications: Customer Service: • A minimum of one year of banking teller experience is required • Beginner experience with opening consumer accounts is required • Beginner experience opening basic business accounts is preferred • Minimum of one year of strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner • Must possess excellent judgment and the ability to accept responsibility and handle confidential information • Must be proficient in using Word, Excel, and Outlook applications and banking programs Essential Duties: Customer Service • Effectively interviews and profiles customers to recommend appropriate banking products and services • Actively takes advantage of all sales opportunities, cross-selling bank products, and services to new and existing customers, ensuring recommended products meet the customer's needs, and referring clients to appropriate staff and/or partner(s) as needed • Generates new business to assist in meeting bank profitability and branch goals • Open and support consumer and business checking, savings, CDs & IRAs • Maintains thorough knowledge of bank products and services • Maintains knowledge and stays abreast of applicable procedures, proper account titling, and required documentation • Ensures all documentation is approved and uploaded in the core system • Processes teller transactions as needed and maintains an excellent balancing record • Responds to client inquiries and requests regarding account • Adheres to Banking regulations, including but not limited to Bank Secrecy Act • Provide expedient and courteous service to all clients both in person and on the phone • Consistently models exemplary customer service • Actively listens to customers and maintains a friendly, positive, professional attitude • Proactively identify and retain \"at-risk\" customers • Look for ways to go above and beyond their expectations that makes them feel special Don't miss out on this opportunity. Apply today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months (Contract-to-Hire) 💲 Pay: $19.00-$19.16/hour Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment? This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, active listening, and problem-solving skills Comfort working with account information and following procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Do: Handle inbound calls to support customers with account-related inquiries Provide accurate, professional, and timely service Research, troubleshoot, and resolve customer issues Document all interactions clearly and accurately Meet individual and team performance metrics 🌟 Why Join Us? Work with a well-known financial institution Structured training and ongoing support Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to take the next step in your customer service career!

Customer Service Representative Duration: 6-12-month contract Pay: $18-$19/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role

Under the general supervision of a Manager. Primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service. Assist Health Plan Customers with inquiries regarding: Enrollment Information Premium Payment Options Requests for Health Plan materials Health Plan Exchange Product information Maintain accurate documentation of customer contact. Communicate effectively with customers. Maintain confidentiality. Maintain good working relationship with co-workers. Standard Computer Programs Used in the Department: Epic Required Skills and Minimum Years of Experience: A High School diploma with some college level course work preferred. Minimum of 2 years of experience in customer service required. Strong background in Call Center, Medical, Insurance preferred. Specific Licensures and Certifications/Registrations Required: None required. Direct Reports for this Position: None Location Restrictions: The worker CANNOT live in the following states: Alabama Arizona California Colorado Connecticut Delaware Illinois Kentucky Maine Maryland Massachusetts Minnesota New Hampshire New Jersey New Mexico New York Oregon Pennsylvania Rhode Island Texas Vermont Washington Washington, D.C. West Virginia Dress Code: Business Casual if onsite.

A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday Customer Service Representative, Customer Service, Dispatch, Representative, Retail, Staffing

A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. Job Requirements Qualified candidates must have prior Customer Service and Dispatching experience, must have excellent communication and computer skills with quick and accurate data entry, must be comfortable working in a steady-flow, high-volume, and fast-paced environment, must be a highly motivated individual with the ability to pay a high attention to detail and multi-tasking, and must be dependable. Only candidates that can pass a background check and drug screen will be considered. Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Dispatch/Customer Service Rep position, please submit your resume to **********************, call **************, or TEXT "your name & 178255" to **************. Additional Information For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment. Meet Your Recruiter Lakewood Office With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Provides accurate, valid and complete information by Customer Service Representative, Customer Service, Representative, Benefits, Workers Compensation, Retail

Job Title: Platinum Advisor Associate Pay: $22.50/hr, W2 6+ Month Contract Considering candidates that live further away. Please note how often you can travel onsite. Job Description: The Platinum Advisor team is the face and voice of our brand. Advisors and Advisor Support Associates are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats, and themselves. Advisor Support Associates are smart thinkers, self-starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors Support Associates occasionally represent Platinum Performance at horse shows, dog shows, marathons, veterinary and medical conferences, and with clients throughout the Client States. An Advisor Support Associate works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills. Responsibilities: Provide exceptional service, advisement, and order-taking to clients, veterinarians, and medical professionals that call Platinum Performance daily. Compose clear electronic correspondence to clients through email and text. Apply critical thinking and problem-solving to provide supplement recommendations for clients and their animals. Nurture client relationships through account management and follow-up. Occasional travel to equine and canine events to represent Platinum Performance. Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping. Qualifications: Currently enrolled or recently completed a bachelor's degree program, preferably in Animal Science, Nutrition, Agricultural Business, or related fields. Knowledge of equine and small animal products; or the equine industry. Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail. Excellent communication skills with clients and team members.

You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers. Duties Work cooperatively in team environment Greet and assist customers with selections and follow-through on their orders Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Answer phone inquiries including over the phone orders Assist with stock checks, pricing, freight quotes and processing orders Process P/O's and receivings for product lines Develop basic understanding of design and color Resolve customer service issues Multitask and prioritize work through effective time management Maintain a neat and organized workspace Work within the framework of the company's defined policies, procedures, goals, and directives. Any other duties required of the position Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to: Gain knowledge of all current and new product lines Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol Comply with all safety policies and protocols Minimum Qualifications High School Degree or equivalent Excellent email and computer skills Positive attitude Excellent and professional phone skills Excellent verbal English communication skills Detail-oriented Self-motivated and proactive'willing to take the extra step! Demonstrate integrity, professionalism, and perseverance Possess a flexible work schedule Ability to lift up to 65 lbs. Prior customer service experience is a plus Bi-lingual in Spanish a plus Company Overview In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships. Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************

We are seeking a friendly, detail-oriented Bilingual Customer Service Representative (English/Spanish) to support members and providers with questions related to health and wellness benefit claims. This role serves as a key point of contact, ensuring accurate information, timely resolution, and a positive customer experience while upholding compliance and service standards. Key Responsibilities Respond to inbound phone calls, emails, and/or portal inquiries from members and providers in English and Spanish Answer questions related to health and wellness benefit claims, eligibility, coverage, and plan provisions Research and explain claim status, payments, denials, and required documentation Accurately document all interactions in claims and customer service systems Coordinate with internal departments (claims processing, eligibility, billing) to resolve issues Educate members on benefit usage and claims procedures in a clear, empathetic manner Adhere to HIPAA, company policies, and service-level standards Escalate complex or unresolved issues as appropriate Required Qualifications Fluent in English and Spanish (spoken and written) High school diploma or equivalent (Associate's degree or higher preferred) 1+ year of customer service experience (healthcare, insurance, or benefits experience a plus) Strong verbal communication and active listening skills Basic computer proficiency and ability to navigate multiple systems Strong attention to detail and problem-solving skills Ability to handle sensitive information with professionalism and confidentiality Preferred Qualifications Experience working with health insurance, TPA, or wellness benefit claims Familiarity with medical terminology and explanation of benefits (EOBs) Call center or member services experience Skills & Competencies Customer-focused mindset Clear and professional communication Time management and organization Empathy and patience when handling member concerns Ability to work independently and as part of a team For immediate consideration apply today. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are seeking a temporary Customer Experience Representative to support our client, who is well-known in the luxury apparel industry! Schedule & Location Monday - Friday, 8:30 AM - 5:00 PM No weekend work required Compensation $21 per hour A candidate with Luxury customer service experience is preferred. Essential Duties & Responsibilities Handle customer inquiries, needs, and requests across multiple channels, including email, phone, chat, and social media Develop a strong understanding of product offerings to assist with inquiries, recommendations, and order-related issues Process customer orders, returns, and exchanges with accuracy and efficiency Identify, troubleshoot, and resolve customer issues while striving to exceed customer satisfaction goals Maintain professionalism and ensure all customer interactions reflect brand standards Accurately document customer interactions and feedback within the CRM system (Gorgias or similar) Collaborate with internal teams to resolve complex customer concerns and contribute to continuous process improvement Liaise with the warehouse to resolve issues related to orders, deliveries, credits, and returns, proactively communicating updates to the team Qualifications Proven customer service experience, preferably within a luxury retail or e-commerce environment Strong written and verbal communication skills across multiple platforms Ability to multitask, prioritize effectively, and maintain attention to detail Experience using CRM systems; Experience with Gorgias, Shopify, and Loop is highly desirable for a smooth transition. Problem-solving mindset with the ability to manage escalated or complex customer situations Team-oriented approach with the ability to collaborate cross-functionally

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work