Guest Services jobs at Legends Hospitality

Department: Audience Services Reports to: Audience Services Manager Summary: The Audience Services Associate is responsible for providing superlative customer service to all guests by adhering to the Mission, Vision and Values of Ensemble Arts Philly. Ensemble Arts Philly, Audience Services is the only authorized outlet for individual tickets to shows presented at the Kimmel Center, the Academy of Music and the Miller Theater (formerly the Merriam Theater). We provide comprehensive ticketing and customer service for the Broadway series, Ensemble Arts Presents, the Philadelphia Orchestra, Philadelphia Ballet, the Philadelphia Speakers Series and other renters of our venues. Audience Services facilitates sales for more than 1,800 performances annually through its online purchase path, Contact Center and Box Office. Essential Functions: Meet and exceed audience Services Customer Service Standards. Provide accurate information about performances, campus venues, amenities and ticketing policies to all guests inquiring by telephone and email. Accurately process single ticket orders, subscription ticket orders, ticket exchanges and subscription ticket donations by telephone. Using provided scripts, solicit add-on donations and actively up-sell additional items including refund protection, parking, shipping and dinners. Work concert duty for in-person and digital performances. Provide knowledgeable and professional customer service to all guests. Record guest compliments, complaints or out of the ordinary situations or comments. Assist in preparation of mailings and other communications with patrons. Participate in other duties/tasks as requested by Management. Other duties as assigned. Education and Experience: High school diploma or equivalent required. One (1) year of customer service experience working in a retail, call center, or performing arts environment. Prior ticketing experience desired. Experience working with diverse audiences and accessibility a plus. Tessitura experience preferred. Customer Service experience preferred. Knowledge/Skills/Abilities: Evenings and weekends required. Ability to interact with people from diverse backgrounds. Ability to deliver superior customer service. Strong communication skills and confident decision-making abilities. Computer literacy. Familiarity with database and CRM Systems. Visible leadership skills and a desire to advance in the organization. Exhibits exceptional teamwork: including flexibility, respect, honesty and tact. Dedication towards Same Call Resolution and ability to deescalate conflict. Must act as an advocate for patrons, display ownership of issues and communicate patron feedback trends to inform and better serve clients. Receptive to coaching and feedback and proactive in desire to improve individually and as a team. Excellent product knowledge, resourcefulness and organization. Environment, Physical Demands and Other Conditions: Audience Services operates a hybrid contact center, with some team members assigned to work remotely. Team members will be assigned shifts to be worked remotely following the successful completion of a 90 probationary period. All team members will work both in-office and remote shifts. Team member will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat. Some nights and weekends. Office environment. The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service. Job Description We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin. Responsibilities: Answer inbound calls and assist customers with questions, concerns, or product/service issues Use provided tools to document and resolve customer needs accurately Follow established protocols for communication and case handling Participate in required certification courses to qualify for client assignments Deliver service in a professional and brand-aligned manner Maintain performance targets in quality, communication, and efficiency Qualifications High school diploma or GED required Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI) Strong communication and active listening skills Basic computer knowledge and typing ability Ability to follow detailed instructions and meet performance standards Prior customer service or call center experience is a plus Spanish language skills are a bonus Additional Information Remote position - no commute Paid training (after client certification) Flexible schedule options Paid time off Career advancement opportunities Access to telehealth benefits All information kept confidential under EEO guidelines Follow us on Facebook at: *******************************************

Hourly Rate: $14.00/hour, plus tips, as well as up to an additional $2/hour for certain shifts worked after midnight Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests Prepare and assemble food orders according to Shake Shack's standards and recipes Master all stations and rotate through them, keeping each day fresh and exciting Follow all food safety and sanitation procedures to ensure the safety of guests and team members Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement Job Qualifications Ability to learn quickly in fast-paced, high-volume environment Adaptability to various roles within the restaurant Consistently demonstrates integrity by doing the right thing and taking accountability Flexible schedule availability, including evenings, weekends, and holidays 16 years or older Perks We take care our team members and support them in building successful futures through a variety of industry-leading benefits. Weekly Pay Medical, Dental, Vision Insurance & Flexible Spending Accounts* Supplemental Life Insurance and Short-Term Disability* 401(k) plan with Company Match* Paid Time Off/ Sick Time* Employer Assistance Program (EAP) Commuter Benefits Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Shake Shack Meal Discounts *Eligibility criteria applies Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Are you a self-motivator? Do you like to stay busy? Team Automotive Group is in need of full-time experienced Service Advisors. We have been GROWING steadily and need to add additional staff to handle our customers for years to come. Team Automotive Group is family-owned. We offer a wonderful place to grow your career where a positive culture exists. We offer a great benefits package including employer-matched 401K, aggressive pay plans. Requirements Dealership experience preferred, but not required. Must enjoy face to face retail sales interactions. Dealertrack DMS knowledge is helpful. We are using the latest software that integrates tablets for writing up customers. Must be 18 years of age Must be able to bend, stoop, kneel, crouch, reach and be on your feet for extended time periods Must be reliable Must have a valid driver's license with an acceptable driving record Must be able to work Saturdays Maintain excellent organizational skills and time management Have a professional image and attitude All inquiries confidential Potential candidates must have a valid Driver's license with a clean driving record and be eligible to work in the USA. Must be willing to undergo a national background check. Interested applicants should apply through this post directly, or call Ryan Westling ************

Department: Audience Services Reports to: Audience Services Manager The Audience Services Associate is responsible for providing superlative customer service to all guests by adhering to the Mission, Vision and Values of Ensemble Arts Philly. Ensemble Arts Philly, Audience Services is the only authorized outlet for individual tickets to shows presented at the Kimmel Center, the Academy of Music and the Miller Theater (formerly the Merriam Theater). We provide comprehensive ticketing and customer service for the Broadway series, Ensemble Arts Presents, the Philadelphia Orchestra, Philadelphia Ballet, the Philadelphia Speakers Series and other renters of our venues. Audience Services facilitates sales for more than 1,800 performances annually through its online purchase path, Contact Center and Box Office. Essential Functions: * Meet and exceed audience Services Customer Service Standards. * Provide accurate information about performances, campus venues, amenities and ticketing policies to all guests inquiring by telephone and email. * Accurately process single ticket orders, subscription ticket orders, ticket exchanges and subscription ticket donations by telephone. * Using provided scripts, solicit add-on donations and actively up-sell additional items including refund protection, parking, shipping and dinners. * Work concert duty for in-person and digital performances. * Provide knowledgeable and professional customer service to all guests. * Record guest compliments, complaints or out of the ordinary situations or comments. * Assist in preparation of mailings and other communications with patrons. * Participate in other duties/tasks as requested by Management. * Other duties as assigned. Education and Experience: * High school diploma or equivalent required. * One (1) year of customer service experience working in a retail, call center, or performing arts environment. * Prior ticketing experience desired. * Experience working with diverse audiences and accessibility a plus. * Tessitura experience preferred. * Customer Service experience preferred. Knowledge/Skills/Abilities: * Evenings and weekends required. * Ability to interact with people from diverse backgrounds. * Ability to deliver superior customer service. * Strong communication skills and confident decision-making abilities. * Computer literacy. * Familiarity with database and CRM Systems. * Visible leadership skills and a desire to advance in the organization. * Exhibits exceptional teamwork: including flexibility, respect, honesty and tact. * Dedication towards Same Call Resolution and ability to deescalate conflict. * Must act as an advocate for patrons, display ownership of issues and communicate patron feedback trends to inform and better serve clients. * Receptive to coaching and feedback and proactive in desire to improve individually and as a team. * Excellent product knowledge, resourcefulness and organization. Environment, Physical Demands and Other Conditions: * Audience Services operates a hybrid contact center, with some team members assigned to work remotely. Team members will be assigned shifts to be worked remotely following the successful completion of a 90 probationary period. All team members will work both in-office and remote shifts. Team member will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat. * Some nights and weekends. * Office environment. The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule

Job Description Department: Audience Services Reports to: Audience Services Manager The Audience Services Associate is responsible for providing superlative customer service to all guests by adhering to the Mission, Vision and Values of Ensemble Arts Philly. Ensemble Arts Philly, Audience Services is the only authorized outlet for individual tickets to shows presented at the Kimmel Center, the Academy of Music and the Miller Theater (formerly the Merriam Theater). We provide comprehensive ticketing and customer service for the Broadway series, Ensemble Arts Presents, the Philadelphia Orchestra, Philadelphia Ballet, the Philadelphia Speakers Series and other renters of our venues. Audience Services facilitates sales for more than 1,800 performances annually through its online purchase path, Contact Center and Box Office. Essential Functions: Meet and exceed audience Services Customer Service Standards. Provide accurate information about performances, campus venues, amenities and ticketing policies to all guests inquiring by telephone and email. Accurately process single ticket orders, subscription ticket orders, ticket exchanges and subscription ticket donations by telephone. Using provided scripts, solicit add-on donations and actively up-sell additional items including refund protection, parking, shipping and dinners. Work concert duty for in-person and digital performances. Provide knowledgeable and professional customer service to all guests. Record guest compliments, complaints or out of the ordinary situations or comments. Assist in preparation of mailings and other communications with patrons. Participate in other duties/tasks as requested by Management. Other duties as assigned. Education and Experience: High school diploma or equivalent required. One (1) year of customer service experience working in a retail, call center, or performing arts environment. Prior ticketing experience desired. Experience working with diverse audiences and accessibility a plus. Tessitura experience preferred. Customer Service experience preferred. Knowledge/Skills/Abilities: Evenings and weekends required. Ability to interact with people from diverse backgrounds. Ability to deliver superior customer service. Strong communication skills and confident decision-making abilities. Computer literacy. Familiarity with database and CRM Systems. Visible leadership skills and a desire to advance in the organization. Exhibits exceptional teamwork: including flexibility, respect, honesty and tact. Dedication towards Same Call Resolution and ability to deescalate conflict. Must act as an advocate for patrons, display ownership of issues and communicate patron feedback trends to inform and better serve clients. Receptive to coaching and feedback and proactive in desire to improve individually and as a team. Excellent product knowledge, resourcefulness and organization. Environment, Physical Demands and Other Conditions: Audience Services operates a hybrid contact center, with some team members assigned to work remotely. Team members will be assigned shifts to be worked remotely following the successful completion of a 90 probationary period. All team members will work both in-office and remote shifts. Team member will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat. Some nights and weekends. Office environment. The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Job Description We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day ! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS 401(k) 401(k) matching Health Insurance Employee discount Vision insurance Dental insurance Flexible spending account Life insurance Flexible schedule

Department: Audience Services Reports to: Audience Services Manager The Audience Services Associate is responsible for providing superlative customer service to all guests by adhering to the Mission, Vision and Values of Ensemble Arts Philly. Ensemble Arts Philly, Audience Services is the only authorized outlet for individual tickets to shows presented at the Kimmel Center, the Academy of Music and the Miller Theater (formerly the Merriam Theater). We provide comprehensive ticketing and customer service for the Broadway series, Ensemble Arts Presents, the Philadelphia Orchestra, Philadelphia Ballet, the Philadelphia Speakers Series and other renters of our venues. Audience Services facilitates sales for more than 1,800 performances annually through its online purchase path, Contact Center and Box Office. Essential Functions: Meet and exceed audience Services Customer Service Standards. Provide accurate information about performances, campus venues, amenities and ticketing policies to all guests inquiring by telephone and email. Accurately process single ticket orders, subscription ticket orders, ticket exchanges and subscription ticket donations by telephone. Using provided scripts, solicit add-on donations and actively up-sell additional items including refund protection, parking, shipping and dinners. Work concert duty for in-person and digital performances. Provide knowledgeable and professional customer service to all guests. Record guest compliments, complaints or out of the ordinary situations or comments. Assist in preparation of mailings and other communications with patrons. Participate in other duties/tasks as requested by Management. Other duties as assigned. Education and Experience: High school diploma or equivalent required. One (1) year of customer service experience working in a retail, call center, or performing arts environment. Prior ticketing experience desired. Experience working with diverse audiences and accessibility a plus. Tessitura experience preferred. Customer Service experience preferred. Knowledge/Skills/Abilities: Evenings and weekends required. Ability to interact with people from diverse backgrounds. Ability to deliver superior customer service. Strong communication skills and confident decision-making abilities. Computer literacy. Familiarity with database and CRM Systems. Visible leadership skills and a desire to advance in the organization. Exhibits exceptional teamwork: including flexibility, respect, honesty and tact. Dedication towards Same Call Resolution and ability to deescalate conflict. Must act as an advocate for patrons, display ownership of issues and communicate patron feedback trends to inform and better serve clients. Receptive to coaching and feedback and proactive in desire to improve individually and as a team. Excellent product knowledge, resourcefulness and organization. Environment, Physical Demands and Other Conditions: Audience Services operates a hybrid contact center, with some team members assigned to work remotely. Team members will be assigned shifts to be worked remotely following the successful completion of a 90 probationary period. All team members will work both in-office and remote shifts. Team member will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat. Some nights and weekends. Office environment. The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

We are located in Crocker Park! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule

Job Description We are located in The Banks! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day ! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS 401(k) 401(k) matching Health Insurance Employee discount Vision insurance Dental insurance Flexible spending account Life insurance Flexible schedule