Technical Assistant jobs at Legends Hospitality - 15 jobs

Inter-State Studio & Publishing Co. is currently seeking a Technical Support Representative at our corporate location in Sedalia, MO. Inter-State Studio is a family-owned school photography and yearbook company that has been successfully serving schools for 90 years. By listening to the needs of our customers and utilizing the latest technologies, we pride ourselves on providing high-quality school portraits and yearbooks with affordable pricing and excellent service. The Technical Support department is a team that provides comprehensive support via phone, email, chat, and in-person interactions for a wide range of software and hardware inquiries. Reporting to the Technical Support Manager, this person will be responsible for providing quality technical support to our internal and external customers. Our team values integrity, teamwork, great communication, creativity, and a positive attitude. We take pride in our work while also having fun during our day! Responsibilities: Work to create positive relationships with the customer and fellow team members. Utilize department systems (ticket software, call center application) to perform job duties as part of the team. Respond to customer requests in a timely manner. Use questioning to completely understand the customer's issue and to ascertain the best possible solution. Provide answers and guide customers through corrective steps clearly and in a professional manner. Follow through with all commitments made to customers. Participate in team projects. Document all software and operational issues. Complete assigned projects within the time allocated. Qualifications Education/Experience: A minimum of 1 year experience in a customer-facing position. 2-year degree in a technical-related field. (Preferred but not required) Equivalent experience may be substituted in place of education. Skills: Strong customer service skills. Excellent problem-solving and logical process development skills. Excellent written and verbal communication skills. Collaborative mindset emphasizing clear and proactive communication with teammates Exhibit patience and empathy in customer interactions, recognizing and addressing their concerns with understanding and professionalism. Adapt to rapidly changing environment and challenges. Basic workstation troubleshooting experience. Benefits: Medical, dental, and vision benefits 401K retirement plan Vacation After fully trained, as needed work from home option (with manager approval) Inter-State Studio & Publishing Co. is considered a technical leader in our industry. We offer an excellent work environment and growth opportunities for our technical staff and are looking forward to visiting with you about your career goals. Inter-State Studio & Publishing Co. is an equal opportunity employer. Accommodations are available upon request during the recruitment process. ******************

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide. Creative Technologist Intern This is a paid internship providing up to 40 hours which can begin May 12, 2026, and extend through August 14, 2026. This is a part in-office (Salt Lake City, Utah) and part remote position. Boncom is an advertising and communications agency. We develop innovative and strategic campaigns both traditionally and in the digital realm. We are fortunate to work for great organizations that are cause-oriented and who strive to do good in the world. Our staff is comprised of exceptionally talented team members who bring these clients' meaningful messages to life. We're looking for a Creative Technologist Intern to support our team across two core areas: (1) building and maintaining marketing websites and interactive web experiences, and (2) supporting Light the World Giving Machines. This role is both left-brain/right-brain. Part creative problem-solver, part builder. Turning ideas into real, working experiences. What You'll Do: Help support and prepare the Giving Machines for our 2026 season Vending machine cleaning, repairs, hardware testing, software updates, assist with testing/QA across devices, to ensure smooth public-facing experiences. Help produce setup documentation and logistics Assist in building and updating marketing websites, landing pages, and interactive web content. Translate design files (Figma/Adobe XD) into responsive, accessible layouts. Support ongoing site maintenance: content updates, QA, troubleshooting, and performance improvements. Help implement analytics, tracking, and basic SEO best practices. Collaborate with designers, developers, producers, and strategists to ship high-quality work. Minimum Qualifications: Current student pursuing a bachelor's degree (or recent graduate within 12 months) in Web Development, Computer Science, Interactive Media, IT, Design/UX, Digital Media, Advertising/Marketing, Communications, or a related field (or equivalent portfolio). Tinker (Like working with your hands, curious how things work). Working knowledge of HTML, CSS, and JavaScript. Ability to build or update responsive web pages and troubleshoot basic front-end issues (CMS experience a plus). Familiarity with translating designs from Figma (or similar) into web layouts. Comfortable with testing/QA across browsers and devices; strong attention to detail. Strong communication and collaborative teammate. Ability to solve problems, learn quickly, and work across creative + technical tasks. A Few Cool Perks… Paid internship ($17/hour) College credit eligible Full-time experience (up to 40 hours per week) Mentored by highly skilled Advertising Agency professionals Part in-office (Salt Lake City, Utah) and part remote position Great creative environment with fun culture and great people Fully stocked kitchen (in office) When you apply be sure to include: Resume Cover letter, explaining what you hope to get out of this internship We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.

Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Advisor, Technology Risk is responsible for assessing and guiding IT-related risk through analysis, research, and formal risk and control assessments. This role ensures the integrity of IT Risk controls to support business decisions and regulatory compliance, advising senior leadership and influencing IT program goals. Essential Job Functions Provide advisory services to IT, ensuring risk management principles are integrated into technology strategy. Educate on best practices and regulatory guidance. - (40%) Conduct effective risk assessments, provide recommendations, and manage IT issues and risk acceptances using the Enterprise GRC System. - (30%) Respond to audit and regulatory inquiries, perform SLOD challenge on first line issue closure and control tests. - (30%) Minimum Qualifications High School Diploma or GED 8+ years in risk management, audit, governance, compliance oversight, control oversight, or other related disciplines at a financial service firm (or other highly regulated industry).experience in risk management, audit, governance, compliance oversight, control oversight, or other related disciplines. Experience in IT operations, infrastructure, application security, BC/DR, information security, or data governance. Preferred Qualifications Bachelor's Degree in risk management, computer science, engineering, or MIS. Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA) - The Information Systems Audit and Control Association, Inc. Certified in Risk and Information Systems Control (CRISC) Certified Cyber Forensics Professional- (CCFP) Certified Secure Software Lifecycle Professional - (CSSLP) Systems Security Certified Practitioner - (SSCP) CompTIA Cybersecurity Analyst+ - (CySA+) CompTIA Advanced Security Practitioner - (CASP+) Security+ 9+ years Additional information security experience Skills Governance Risk Compliance (GRC) Risk Control Assessment Issue Management Controls Testing Information Security Reports To: Director and above Direct Reports: 0 Work Environment Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location. Travel Ability to travel up to 5% annually Physical and Mental Requirements To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Communicate/Hearing Communicate/Talking Stationary Position/Seated Typing/Writing Maintain focus in high pressure or fast-paced work environment Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Salary Range (unless otherwise noted below): $120,500.00 - $218,300.00 Full Salary Range for position: California: $138,600.00 - $272,900.00Colorado: $120,500.00 - $229,200.00New York: $132,500.00 - $272,900.00Washington: $126,500.00 - $251,100.00Maryland: $126,500.00 - $240,200.00Washington DC: $138,600.00 - $251,100.00Illinois: $120,500.00 - $240,200.00New Jersey: $138,600.00 - $251,100.00Vermont: $120,500.00 - $218,300.00Ohio: $120,500.00 - $218,300.00 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan. All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO. Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance. Click here for more Benefits information. About Bread Financial At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn. Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). The Company is an Equal Opportunity Employer. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. The Company participates in E-Verify. The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************. Job Family: Enterprise Risk Job Type: Regular

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Position Summary: The Technical Product Support Engineer is a key member of an expert team focused on delivering solid technical support responses to internal and external customers. The successful candidate will have a deep understanding of the Semiconductor family of products, tools, and platforms. They will clearly articulate support decisions, findings, and field service plans of action. The ideal candidate is a highly motivated and creative individual who is ready to contribute to Onto Innovation success. Roles and Responsibilities: • Provide expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at customer sites • Develop and effectively communicate with internal and external customers on plans of action and results • Drive improvement in the support structure of existing products with documentation revision and development, feedback of quality issues discovered in the field to design engineers • Provide on the job training to Field Service Engineers • Provide Field Service input to New Product Development through design reviews and testing • Provide support of documentation development and qualification criteria during New Product Introduction • Provide occasional support of field service activities in a field service engineer capacity • Must be able to remain in a stationary position for lengthy periods of time • Constantly positions self to access serviceable areas in a cleanroom environment • Frequently moves components or diagnostic equipment weighing up to 50 pounds in a cleanroom environment Qualifications Qualifications Required Education and Experience: • Proficient in Microsoft Office products • Familiar with PC's and have a strong troubleshooting background • Ability to travel both domestically and internationally and have a current Visa or entry permission • 50% travel required • Minimum 5 years of experience in Field Support Service • BS in an electronics discipline or equivalent military experience in a technical field • Outstanding verbal and written communication skills necessary Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth • Base Salary Range: $85,600.00 - $128,400.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Work Locations: With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed. Division Story A+E's Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We've reinvented the way A+E leverages technology to produce and sell world-class content. We've modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our "Technology Code", we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you! Job Description THE ROLE: Technology Support Specialist (Temporary) A+E Global Media is hiring a Tier 2 Technology Support Specialist to serve as the primary on-site IT partner for our Los Angeles office while also supporting employees across our other locations remotely. This is a highly visible role supporting executives and media/production teams in a fast-paced environment, ideal for someone who combines strong technical troubleshooting with exceptional customer service, calm under pressure, and great judgment. This role is a great fit if you thrive supporting VIP/executive users, stay calm under pressure, and can run point independently as the on-site IT owner in LA. You'll own Tier 2 escalations end-to-end and prioritize competing needs. You are the only dedicated on-site IT resource in LA. You'll also help shift left by identifying recurring issues, improving documentation, and recommending practical fixes that reduce future tickets and downtime. MORE ABOUT WHAT YOU'LL DO: * Tier 2 technical support & escalations (60%) Deliver high-touch in-person (LA) and remote support; triage, troubleshoot, and coordinate escalations for VIP users. * Endpoint readiness & documentation (20%) Keep endpoints compliant and supportable; create and maintain clear documentation to reduce repeat requests ("shift left"). * Quality & reporting (10%) Meet SLAs, KPIs, and CSAT with strong ticket quality; use our ITSM tool to report trends and share insights with leadership. * Training, onboarding & projects (10%) Support onboarding and user training; assist with local office initiatives and broader IT projects. WORKING HOURS: This is a fully in-office role based in our Los Angeles office. Candidates must be able to commute reliably and work on-site five days per week. Standard hours are Mon-Fri, 9:00 AM-5:00 PM (local time) (7-hour shift + 1-hour lunch), with occasional adjustments based on business needs. On-call rotation: two weeks every six weeks. BASIC REQUIREMENTS: Must have technical experience: * Windows 11 and mac OS * Microsoft 365 / Office 365 * Active Directory / Azure AD * Endpoint management: Intune/SCCM and JAMF * ITSM ticketing systems: Freshservice, ServiceNow, or similar * Business applications: Microsoft Office, Teams, Zoom, Box, OneDrive, Parallels * 3-5 years of experience in an IT support role Must-have behaviors: * Confident, professional support for executives and VIP users * Strong customer mindset with a drive to improve the experience * Ability to thrive in a fast-paced environment by prioritizing and multitasking * Clear ownership, seeing issues through to full resolution * Prompt, accurate communication with users and third-party partners * Strong organization, planning, and follow-through Preferred * ITIL V4 Certification | Microsoft Certification | Mac Certification * Experience working in broadcast/media Please note project assignment associates are engaged to provide service to A+E Global Media on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months. Compensation Contract Hourly Pay Rate: $40.00 The pay rate displayed serves as a good faith estimate for this role. Compensation for the role will be based on a number of different factors such as a candidate's qualifications, skills, competencies, location, and experience. Learn more at ********************* A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company. We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.

Founded in 1920, Cincinnati Opera is one of the oldest and most highly regarded opera companies in the United States. Known for its longstanding partnership with the Cincinnati Symphony Orchestra, a roster of world-class singers, and its spectacular performance venue, Cincinnati Music Hall, Cincinnati Opera has received numerous accolades and awards, including a recent nomination for the prestigious International Opera Award. Cincinnati Opera offers a primary season of performances from June through August (paid attendance 17,000-20,000), plus a host of events through the year, including educational programming, small-scale public performances, recitals, and fundraisers. The following description is meant to give an overview of positions and is not a complete list of all duties and responsibilities. Applications will close at 11:59 PM on Sunday, February 1, 2026. All applications should include a cover letter and resume. Please be able to provide references upon request. The Stage Tech & Operations Intern will assist the Production Department with: Drafting support and distribution of plans to Technical staff General, clerical, and logistical support for the Production Departments and Technical staff; General and hospitality support for union stage crews and designers; Assist with departmental finance tracking and reconciliation; Creating and distributing paperwork and rehearsal notes; Assembling and organizing season archive production information; Attending technical services, rehearsals and performances; Participating in production meetings; Running general errands; Possibility of participating in a seasonal intern-led event pending final season programming; Other duties as assigned. Requirements Valid driver's license and excellent driving record. Age 21+ preferred. Experience with Microsoft Office, AutoCAD, or Vectorworks and Photoshop preferred. Hours & Compensation Interns are paid at a rate of $11 per hour and are eligible for overtime. Production internships vary, with a minimum of 40 hours per week and occasional evening/weekend hours. Internships begin in May 2026 and conclude in early August 2026. Physical Requirements/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee may need to lift and/or move up to 25 pounds. In order to engage and represent the organization, the employee must be able to work evenings, weekends, and travel locally. These positions require work in an office setting. Production positions may require work in a warehouse setting and/or backstage theatrical setting. Cincinnati Opera receives administrative support through a shared services agreement with the Cincinnati Symphony Orchestra (CSO). As part of the application process, you may receive communication from CSO team members. Salary Description $11 per hour

Department Customer Support Employment Type Permanent - Full Time Location North America Workplace type Fully remote Key Responsibilities Skills, Knowledge and Expertise Benefits About Kinetic Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible. Fast forward 25 years, and we are now the technology partner of choice to the worlds' leading universities and colleges. We are ranked #1 on the APUC framework, ITS1051 AP, for student accommodation management, conferencing and events management, hotel management and multifunctional management systems. We supply mission-critical software for over 350 customers, from Stanford University to Monash in Australia... Not to mention over 80% of universities in the UK. Since 2015, Kinetic has been part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry.

About Us Kajabi is in the middle of a once-in-a-decade transformation. After fifteen years, our founders returned to rebuild Kajabi with the same speed, hunger, and grit that sparked the original movement. We're not a corporate SaaS company trying to play it safe - we're a team of builders rewriting the future of the expert economy. Millions of people around the world rely on Kajabi to share what they know and change lives because of it. Our Heroes aren't “customers”… they're everyday entrepreneurs using Kajabi to build freedom for themselves and impact for others. If you want to be part of a company moving fast, raising the bar, and building something that actually matters - welcome in. About the Role This is not a call-center job. This is not “answering tickets.” This is the entrepreneurial accelerator of Kajabi's next era. We are rebuilding Kajabi with founder energy, speed, and a deep obsession with our Heroes - the creators and entrepreneurs who use Kajabi to change their lives and the lives of others. As a Technical Support Specialist, you will be one of the human faces of Kajabi… the person our Heroes connect with when they need clarity, confidence, and momentum. You'll solve real problems, remove friction, and turn moments of confusion into moments of delight. You'll grow fast - because you'll be hands-on with the entire Kajabi platform, collaborating with Product, Engineering, Marketing, and Cofounder (our new AI business-partner experience). You'll be part of a small, in-office team designed to learn, ship, and elevate Kajabi's Hero experience every single week. If you're hungry, curious, and excited to help real people succeed, this role will be the most meaningful early chapter of your career. With great upside and flexibility to explore future growth. What You'll Do Be the Human Face of Kajabi Provide fast, clear, empathetic help to our Heroes through chat, email, and problem-solving conversations. Possible zoom calls when needed. Turn complexity into clarity… and anxiety into confidence. Solve Real Technical Problems Troubleshoot issues related to websites, integrations, automations, payments, domains, video hosting, email deliverability, and more. Break down technical concepts in a way normal humans can understand. Escalate intelligently while maintaining full ownership of the Hero's experience. Elevate the Product Flag trends, bugs, and recurring friction points before they spread. Partner with Product and Engineering by supplying crisp insights from real Hero interactions. Help train and improve Cofounder by surfacing patterns and common roadblocks. Drive Hero Outcomes Help Heroes get unstuck so they can launch faster. Reduce friction that slows down their time-to-GMV (first dollar earned). Bring the Manifesto to life in every interaction: Hero-first, clear, human, and helpful. You Might Be a Fit If… You have 1-3 years of support or customer-facing experience - or you're self-taught, hungry, and ready to prove yourself. You love figuring out how systems work. You have a passion for digital entrepreneurship. You're energized by solving problems that matter. You write clearly, think quickly, and care deeply about doing things right. You thrive in fast-paced environments built on trust, ownership, and excellence. You want to grow - fast - inside a team where your work is visible and meaningful. Technical Fluency We Love You don't need to be an engineer, but you should be comfortable with: DNS, domains, SSL HTML/CSS API basics Modern SaaS tools and integrations Email setup and deliverability General web troubleshooting If you've built anything online - a website, a project, a small business, or even a side hustle - you will excel here. Mindset (The Most Important Part) “If a Hero is stuck, I don't rest until they're moving again.” You'll hate this job if: You want remote work. You prefer slow, comfortable environments. You need heavy structure or step-by-step direction. You don't enjoy learning new tools or technologies. You'll love this job if: You take pride in working in-office Monday through Friday with a tight, high-craft team. You care deeply about helping real people succeed. You move quickly and communicate clearly. You love solving puzzles, making things work, and learning constantly. You want to be part of a company being rebuilt with founder speed and ambition. Kajabi Team Benefits Package Competitive full-time salary + bonus Full medical, dental, and vision (company-paid for you + family) 401(k) with 6% match Flexible PTO Fitness + wellness perks Mental health resources In-office lunches, collaboration days, and leadership growth opportunities How We Work Together For this role, we expect regular onsite presence at our Newport Beach, CA office 5 days per week. If you're not currently located in Newport Beach, CA , we're glad to provide relocation support for strong candidates who want to join us in person. Pay Range At Kajabi we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a bonus. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. US based applicants only. $71,000 - $81,000 + bonus How To Apply If this sounds like the right place for you - and you want to help build the most beloved CX team in the expert economy - apply below. We're looking for high-potential, high-character people who want to grow fast and help shape the future of Kajabi. Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.

Department: Customer Care Center This position responds to customers by email and phone on behalf of all Customer Care Center (CCC) clients at the Christian Science Publishing Society and The Mother Church. The incumbent works independently with support from a dynamic team focused on providing customers with a positive and helpful experience that seeks to increase loyalty and appreciation for The Mother Church and products of the CSPS. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides testing / troubleshooting and stays current with technical issues for e-titles and digital products in relation to operating systems, web browsers and device upgrades; develops technical solutions for customers to resolve access or product issues and shares this content for the CCC knowledge base; provides technical support by phone and email and stays current with technical support skills; collaborates with Lead representatives and the management team to provide effective support to customers. Provides first-class customer service on all customer interactions. (70%) Provides testing/troubleshooting and stays current with technical issues for e-titles and digital products concerning operating systems, web browsers, and device upgrades; Receives direction from the CCC Operations team to develop technical solutions for customers to resolve access or product issues and shares this content for the CCC knowledgebase in providing effective tech support to customers; Processes and responds to emails and calls in an efficient manner, improving daily volume and quality with training and experience; Sends out most email responses without review; Calls customers as needed to convey information and assist with basic troubleshooting and site navigation; Provides support for calls from Reading Rooms, customers and members requiring help with ordering and other business needs; Uses exceptional communication skills by mirroring and listening, having a solution-oriented approach, and by under-promising and over-delivering. Handles technical questions related to cookies, login issues, issues on mobile devices, eReaders, video webcasts, podcasts, etc. Comfortable handling questions for both Mac and PC computers. Reads and understands subscription and product accounts and conveys the necessary information to customers, handling transactions as required; Obtains and uses thorough product and organizational knowledge about TMC & CSPS - including ready access to information about Church, Library and CSPS events and resources - and integrates this information into communications that inform and up-sell to customers. Masters and leverages knowledge of 3-5 complex fulfillment systems to best serve customers; Familiarizes self with all of the self-service and account management portals available to subscribers; Transacts all orders accurately and efficiently; Is aware of and responsive to customer service levels for calls and emails, including contact volume, queues, and wait times, exhibiting a sense of urgency about helping the customer. Contributes to team oriented work as part of the CCC Team. (20%) Takes proactive action in a quick-paced, fluid work environment. Proactively works to improve processes; Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change. Provides back-up to CCC Leads and Supervisors as needed. Acquires needed information and communicates customer needs to interested parties. (10%) Uses tools available to stay up-to-date on information, policies, and offers by attending and participating in update training meetings, visiting TMC/CSPS Websites regularly for latest information, and keeping resource materials organized and easily accessible; Provides regular customer feedback to CCC Leadership; Completes other projects as needed in support of TMC and CSPS. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor : CCC Supervisor Supervises: None Regular Contacts This position regularly interfaces with customers, employees, managers, and other professionals. JOB REQUIREMENTS Education/Experience Bachelor's degree or equivalent professional work experience required. Additional 2-4 years of work experience with a focus on writing and customer communications preferred. Applicant must be proficient in the use of modern computer technology. Knowledge/Skills This position requires strong written and verbal communication skills that can be applied to basic customer service subjects, as well as more technical processes and troubleshooting. Extensive computer skills with the ability to learn and quickly utilize new systems are necessary. Knowledge of customer service principles and applications is helpful. Technology The incumbent will need to learn and become proficient (through training) with multiple systems, including: SalesForce, Enterprise, CDS Fulfillment systems, iContact, Marketing Cloud, eZ Publish, etc. Learning other new systems is required. Google docs familiarity preferred. Work Environment While regular in-office work at The Mother Church in Boston, MA is strongly preferred, this position can be performed remotely on a case by case basis. Engagement with Christian Science The Mother Church membership required. Pay range: $29.48 - $38.32 hourly The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: $10 billion+ generated by creators since Patreon's inception 100 million+ free memberships for fans who may not be ready to pay just yet, and 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Customer Happiness Technical Specialist to support our mission. This is a remote, full-time, salaried position available to people located in the United States. You will work exclusively on the Memberful product, but you will be an employee of Patreon. Please include a cover letter in your application form in order to be considered for the position. In your cover letter, please tell us about how you've done this work before and how you would leverage that experience to do it again at Memberful. We strongly favor great writers who put real effort into their cover letter and application. We don't want a stock cover letter. We're looking for someone who can clearly communicate why they're the right person for this job. About the Team It's fun and rewarding to work with people who are enthusiastic and get stuff done. At Memberful, we're a self-managed team. We don't require heavy direction or daily check-ins. This means you'll come up with your own goals and execute them. You'll discover, plan, and see things through from start to finish. Who we are and what we're building. Memberful is a small team of self-starters focused on building a great product and helping our customers succeed. We pay attention to the details, we treat people right, and we love learning and experimenting. You don't claim to be an expert at everything, but you show a strong desire to learn new things and continually get better. You don't just report the problem, you present a plan for fixing it. Do great work. Live your life. Everyone at Memberful has a passion for doing great work. But we also want to live our life. That means working during normal business hours, maintaining a calm work environment, minimizing distractions, and respecting everyone's time. Work Remotely. Everyone at Memberful is a remote worker. Our internal process is built around asynchronous communication and deep work. You have experience working remotely and enjoy it. Friendly and thoughtful teammates. We're big believers in treating others as we'd like to be treated. Life is too short not to work with people you like, respect, and trust. You're enthusiastic about life and work on a daily basis - you don't like working with complainers or blamers. You should be hungry and excited to take on real responsibility and work hard on useful software with real paying customers. About You We're looking for someone who can blend excellent support with strong technical instincts. Every customer's setup is different, so you'll need the judgment to understand their goals and help them navigate Memberful's opinionated flexibility. World-class support isn't a tagline for us, we actually operate that way. You should genuinely enjoy helping people, explaining things clearly, and making sure customers feel confident, not just “handled.” We use AI and automation where they help, but the heart of our support is human: steady, thoughtful, and willing to dig in. You'll troubleshoot issues, guide setup, and tackle questions involving WordPress, integrations, APIs, and webhooks. And when something goes deep, you'll investigate, reproduce, and work closely with engineering to get to the root of it. You'll thrive here if you're someone who: Communicates clearly, empathetically, and with a problem-solving mindset Is resourceful, autonomous, and naturally curious - you take initiative without needing heavy direction Enjoys helping others and explaining technical concepts in a human, approachable way Stays calm under pressure and can prioritize effectively Knows their way around WordPress (themes, plugins, caching layers, hosting quirks, etc.) Is comfortable working with APIs, webhooks, and third-party integrations Likes investigating issues, reproducing bugs, spotting patterns, and thinking like a support engineer Values asynchronous communication and deep work time Is U.S.-based and able to work Pacific hours or late-day EST About the Role You'll be central to delivering consistently great service to creators while handling technically complex support issues. Responsibilities include: Supporting customers via our help desk with questions ranging from onboarding to advanced configuration Becoming an expert on how Memberful integrates with WordPress and tools like Mailchimp, Discord, Zapier, and other third-party services Troubleshooting API, webhook, and integration issues Reproducing and diagnosing technical issues before routing them to engineering Collaborating closely with the on-call engineer to handle and prioritize technical tickets efficiently Updating or creating help docs, troubleshooting guides, and other educational content Gathering, organizing, and communicating feature requests and customer insights to the team Helping potential customers assess whether Memberful is the right fit for their needs Helping evolve our support operations by introducing automation and AI-assisted tools that make troubleshooting faster and free the team to focus on higher-value customer work Improving internal processes as the team grows and the product expands Required: Experience supporting a SaaS product in a technical capacity Strong WordPress experience (configuration, troubleshooting, common plugin conflicts, hosting environments) Ability to simplify technical concepts for non-technical users Excellent written communication skills Located in the United States Available to work Pacific hours or late-day EST Nice to have: Experience with Zapier, Discord bots, Mailchimp, Stripe, or similar platforms Ability to read or lightly modify code (HTML, CSS, JS, PHP, or Ruby) Familiarity with Rails-based applications or similar deployment environments Prior remote-work experience in asynchronous environments About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: Put Creators First | They're the reason we're here. When creators win, we win. Build with Craft | We sign our name to every deliverable, just like the creators we serve. Make it Happen | We don't quit. We learn and deliver. Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match with every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon's leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

**Job Requisition ID #** 25WD93748 The Technical Support Specialist is responsible for advanced troubleshooting, customer communication, and defect validation across Autodesk Construction Cloud products. This role investigates Tier II escalations, partners with Engineering and Product teams, and contributes to knowledge-building across the support organization. This is the entry point into Tier II and offers clear pathways for career development into Senior Technical Support roles. This position will have work hours of 11:00am - 8:00pm EST. This is a hybrid first position with some work from home opportunities. You must be located in either Denver, CO., or Atlanta, GA. **Responsibilities** Case Investigation & Troubleshooting: + Investigate Tier II customer escalations by reproducing issues and validating expected behavior + Analyze logs, workflows, and system interactions to isolate root causes + Surface defect trends and product gaps with clear reproduction steps + Maintain accurate and complete case documentation Customer Communication: + Provide clear, empathetic, and structured communication throughout the case lifecycle + Translate technical findings into user-friendly explanations + Own customer engagement and expectation management Cross-Functional Collaboration: + Partner with Engineering, Product, and frontline Support to ensure accurate escalation and alignment + Participate in case review sessions and feedback loops + Support Senior Technical Support Specialists during complex investigations Knowledge & Enablement: + Contribute to troubleshooting guides, KB articles, and internal documentation + Identify knowledge gaps and share insights from recurring case themes + Participate in technical enablement sessions and onboarding support Continuous Improvement: + Identify workflow or developer-support improvements based on debugging patterns + Participate in tooling evaluations and process improvement initiatives **Minimum Qualifications** + 1-3 years in technical support or SaaS troubleshooting + Strong analytical and debugging skills across cloud or mobile platforms + Experience with CRM/issue tracking tools such as Salesforce or Jira + Excellent written and verbal communication skills **Preferred Qualifications** + Familiarity with Autodesk Construction Cloud products + Experience supporting Web, iOS, or Android applications + Experience mentoring peers or contributing to enablement content \#LI-SV1 **Learn More** **About Autodesk** Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! **Benefits** From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ****************************** **Salary transparency** Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $53,300 and $91,850. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. **Sales Careers** Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: ************************************** **Equal Employment Opportunity** At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. **Diversity & Belonging** We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: ******************************************************** **Are you an existing contractor or consultant with Autodesk?** Please search for open jobs and apply internally (not on this external site).

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: This role provides comprehensive technical support by testing, documenting, and troubleshooting products, delivering training and jobsite evaluations, and collaborating with colleagues, customers, and industry partners to ensure proper application, performance, and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide accurate, timely product application, qualification, and troubleshooting support for colleagues and external partners. Assist with on-site product application, training, and substrate reviews. Support creation and maintenance of technical documentation, training programs, marketing collateral, and testing/validation reports. Collect and analyze laboratory data for product- or project-specific testing. Perform in-field and in-house lab testing for chemical compatibility, adhesion, new applications, product development, and competitor analysis. Conduct job site evaluations with customers and sales reps to recommend proper products and installation methods. Draft technical communications including installation instructions, job qualification parameters, and competitive product comparisons. Provide timely answers to product usage, specification, repair, environmental, and jobsite problem inquiries. Ensure proper product performance through correct application and jobsite qualification techniques. Deliver clear technical support and recommendations to stakeholders, leveraging knowledge of Tremco's product portfolio. Actively participate in industry organizations to stay informed on trends and standards Develop and prepare precise technical drawings and documentation Identify, address, and escalate product performance issues as appropriate Support laboratory functions and adjacencies (ex. ASTM, waste management, ISO, Procurement, etc.) Perform all other duties as assigned EDUCATION REQUIREMENT: Bachelor's degree or High school diploma + 4 years' experience in the same or similar role in lieu of degree is acceptable. EXPERIENCE REQUIREMENT: 2+ years' related experience. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The hourly rate/salary range for applicants in this position generally ranges between $66,434 and $83,044. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed. Division StoryA+E's Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We've reinvented the way A+E leverages technology to produce and sell world-class content. We've modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our “Technology Code”, we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you!Job Description THE ROLE: Technology Support Specialist (Temporary) A+E Global Media is hiring a Tier 2 Technology Support Specialist to serve as the primary on-site IT partner for our Los Angeles office while also supporting employees across our other locations remotely. This is a highly visible role supporting executives and media/production teams in a fast-paced environment, ideal for someone who combines strong technical troubleshooting with exceptional customer service, calm under pressure, and great judgment. This role is a great fit if you thrive supporting VIP/executive users, stay calm under pressure, and can run point independently as the on-site IT owner in LA. You'll own Tier 2 escalations end-to-end and prioritize competing needs. You are the only dedicated on-site IT resource in LA. You'll also help shift left by identifying recurring issues, improving documentation, and recommending practical fixes that reduce future tickets and downtime. MORE ABOUT WHAT YOU'LL DO: Tier 2 technical support & escalations (60%) Deliver high-touch in-person (LA) and remote support; triage, troubleshoot, and coordinate escalations for VIP users. Endpoint readiness & documentation (20%) Keep endpoints compliant and supportable; create and maintain clear documentation to reduce repeat requests (“shift left”). Quality & reporting (10%) Meet SLAs, KPIs, and CSAT with strong ticket quality; use our ITSM tool to report trends and share insights with leadership. Training, onboarding & projects (10%) Support onboarding and user training; assist with local office initiatives and broader IT projects. WORKING HOURS: This is a fully in-office role based in our Los Angeles office. Candidates must be able to commute reliably and work on-site five days per week. Standard hours are Mon-Fri, 9:00 AM-5:00 PM (local time) (7-hour shift + 1-hour lunch), with occasional adjustments based on business needs. On-call rotation: two weeks every six weeks. BASIC REQUIREMENTS: Must have technical experience: Windows 11 and mac OS Microsoft 365 / Office 365 Active Directory / Azure AD Endpoint management: Intune/SCCM and JAMF ITSM ticketing systems: Freshservice, ServiceNow, or similar Business applications: Microsoft Office, Teams, Zoom, Box, OneDrive, Parallels 3-5 years of experience in an IT support role Must-have behaviors: Confident, professional support for executives and VIP users Strong customer mindset with a drive to improve the experience Ability to thrive in a fast-paced environment by prioritizing and multitasking Clear ownership, seeing issues through to full resolution Prompt, accurate communication with users and third-party partners Strong organization, planning, and follow-through Preferred ITIL V4 Certification | Microsoft Certification | Mac Certification Experience working in broadcast/media Please note project assignment associates are engaged to provide service to A+E Global Media on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months. CompensationContract Hourly Pay Rate: $40.00 The pay rate displayed serves as a good faith estimate for this role. Compensation for the role will be based on a number of different factors such as a candidate's qualifications, skills, competencies, location, and experience. Learn more at ********************* A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company. We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.

Job Requisition ID # 25WD93748 The Technical Support Specialist is responsible for advanced troubleshooting, customer communication, and defect validation across Autodesk Construction Cloud products. This role investigates Tier II escalations, partners with Engineering and Product teams, and contributes to knowledge-building across the support organization. This is the entry point into Tier II and offers clear pathways for career development into Senior Technical Support roles. This position will have work hours of 11:00am - 8:00pm EST. This is a hybrid first position with some work from home opportunities. You must be located in either Denver, CO., or Atlanta, GA. Responsibilities Case Investigation & Troubleshooting: * Investigate Tier II customer escalations by reproducing issues and validating expected behavior * Analyze logs, workflows, and system interactions to isolate root causes * Surface defect trends and product gaps with clear reproduction steps * Maintain accurate and complete case documentation Customer Communication: * Provide clear, empathetic, and structured communication throughout the case lifecycle * Translate technical findings into user-friendly explanations * Own customer engagement and expectation management Cross-Functional Collaboration: * Partner with Engineering, Product, and frontline Support to ensure accurate escalation and alignment * Participate in case review sessions and feedback loops * Support Senior Technical Support Specialists during complex investigations Knowledge & Enablement: * Contribute to troubleshooting guides, KB articles, and internal documentation * Identify knowledge gaps and share insights from recurring case themes * Participate in technical enablement sessions and onboarding support Continuous Improvement: * Identify workflow or developer-support improvements based on debugging patterns * Participate in tooling evaluations and process improvement initiatives Minimum Qualifications * 1-3 years in technical support or SaaS troubleshooting * Strong analytical and debugging skills across cloud or mobile platforms * Experience with CRM/issue tracking tools such as Salesforce or Jira * Excellent written and verbal communication skills Preferred Qualifications * Familiarity with Autodesk Construction Cloud products * Experience supporting Web, iOS, or Android applications * Experience mentoring peers or contributing to enablement content #LI-SV1 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Benefits From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ****************************** Salary transparency Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $53,300 and $91,850. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: ************************************** Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: ******************************************************** Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).