Scheduler jobs at Lehigh Valley Health Network

Job Type: Regular Scheduled Hours: 40 Reports to Team Leader or Patient Access Manager. The Clinical Patient Access Specialist is primarily responsible for relaying reviewed normal, expected, or abnormal results to patients. The Clinical Patient Access Specialist will successfully manage large amounts of inbound calls while ensuring all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. The Clinical Patient Access Specialist is always responsible for creating a positive impression with patients, family members and other callers. Job Description: Job Title: Clinical Patient Access Specialist- Call Center (MA, LPN, or EMT Required) BENEFITS: * Work from Home Opportunity after training (Equipment Provided) * Paid Time Off * Medical, Dental, and Vision * 403b with Match * Opportunity for Growth DUTIES AND RESPONSIBILITIES: * Understand and uphold SEP's Mission, Vision, and Values. * Comply with all applicable laws and regulations. * Comply with all applicable laws and regulations. * Comply with scheduling of patients and release of medical information processes to stay compliant with OSHA/CLIA/HIPAA. * Accurate documentation in the EMR. * Provide instructions and results to patients under directions of the providers. * Communicates as needed with offices about any patient concerns/issues related to results. * Schedules appointments for patients based on the criteria outlined in the office scheduling preference cards and/or decision trees * Maintains an effective working relationship with team members, members of medical practice and leadership. * Verifies and updates all patient demographic and insurance information. * Provide information and communicate effectively to resolve issues with patients, providers, other associates, management and insurance companies. * Advises patients of outstanding balances. * Ensures accurate and timely distribution of patient requests. * Advises patients of outstanding balances. * Ensures accurate and timely distribution of patient requests * Works with central billing office and physicians/clinicians as needed in a timely manner on all requests. * Other duties and responsibilities as assigned. EDUCATION: Minimum: Active certification or license of LPN, CMA, RMA, EMT. YEARS OF EXPERIENCE: Minimum: One year of experience in area of certification in a clinical setting. LICENSES AND CERTIFICATIONS: An approved credential such as LPN, CMA, RMA, EMT. FLSA Status: Non-Exempt Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other. St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.

RMC SCHEDULER- NRO- 20HR Night Shift (10pm -6:30am Friday -8p-8:30pm Saturday) - (256497) Description In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. EducationHigh School Diploma or Equivalent RequiredAssociate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience1 year experience in Staffing PreferredGeneral Experience managing multilevel hospital based staffing PreferredGeneral Experience in performing administrative duties PreferredGeneral Experience in a unionized environment PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world. As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Part-time Shift: Night JobEmployee Status: Regular

In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. Education High School Diploma or Equivalent Required Associate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Staffing Preferred General Experience managing multilevel hospital based staffing Preferred General Experience in performing administrative duties Preferred General Experience in a unionized environment Preferred Licenses '393480

In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. Education High School Diploma or Equivalent Required Associate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Staffing Preferred General Experience managing multilevel hospital based staffing Preferred General Experience in performing administrative duties Preferred General Experience in a unionized environment Preferred Licenses '390377

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Authorization Specialist (Remote in Wisconsin/Michigan) Cost Center:101651135 Insurance VerificationScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: **Wisconsin and Michigan residents only eligible to apply** JOB SUMMARY The Authorization Specialist is a healthcare professional responsible for reviewing patient medical records to determine if a prescribed treatment, procedure, or medication requires prior authorization from the insurance company, ensuring that the requested care is deemed medically necessary and covered under the patient's benefits before it can be administered; this involves verifying patient eligibility, contacting insurance companies to obtain authorization, and managing the process to minimize delays in patient care. An Authorization Specialist works in a fast-paced environment with high call volumes, requiring strong organizational skills and the ability to manage multiple tasks simultaneously. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of post-secondary courses in Medical Terminology and Diagnosis and CPT Coding, and Anatomy & Physiology. Graduate of a Medical Assistant, Health Unit Coordinator or Health Care Business Service program. EXPERIENCE Minimum Required: Two years' experience in a medical business office or healthcare setting involving customer service or patient-facing responsibilities, or equivalent experience. In addition to the following: Medical knowledge: Understanding of basic medical terminology, disease processes, and treatment options to accurately assess medical necessity. Insurance knowledge: Familiarity with different insurance plans, benefit structures, and prior authorization guidelines. Excellent communication skills: Ability to effectively communicate with healthcare providers, insurance companies, and patients to clarify information and address concerns. Attention to detail: High level of accuracy in data entry and review of medical records to ensure correct prior authorization requests. Problem-solving skills: Ability to identify potential issues with prior authorization requests, navigate complex situations, and find solutions to ensure timely patient care. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None **Wisconsin and Michigan residents only eligible to apply** Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Palmerton JOB SUMMARY The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. A Patient Access Representative I is required to have excellent customer service skills and exhibit PCRAFT values at all times with internal and external customers. Patient Access Representative I communicates/coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations. Required to be cross-trained in all departments at campus or within region. JOB DUTIES AND RESPONSIBILITIES: * Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation. * Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up. * Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information. * Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances. * Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable). * Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services. * Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care. * Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient's journey throughout their visit. * Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization. * Must obtain Medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment. PHYSICAL AND SENSORY REQUIREMENTS: Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision. MINIMUM QUALIFICATIONS EDUCATION: High school graduate or equivalent required. Certificate/Degree in health care related field preferred. TRAINING AND EXPERIENCE: Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Scheduling Coordinator SLPG is responsible for coordinating and scheduling services among St. Luke's Physician Group (SLPG) outpatient practices and various hospital departments, including surgical or hospital-based procedures. The Scheduling Coordinator completes all appointment scheduling, coordination of services, and facilitating all necessary paperwork, documentation, and communication to proceed with appointments and procedures. They review surgical or procedural schedules in advance to ensure efficiency and optimization of the physician/surgeon's schedules. JOB DUTIES AND RESPONSIBILITIES: * Coordinates and schedules various appointments for patients * Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required to complete referral or pre-certification process * Determines patients' financial needs and assists when necessary. * Communicates with other departments on the coordination of services * Maintains flow of communication by providing information and direction to patients, and if necessary, identifies other staff members for a patient to speak with to resolve questions and concerns. * Schedules all appropriate pre-operative tests and blood work. * Discusses pre-operative instructions with the patient, as directed by physicians. * Schedules and coordinates operating room time, according to physician scheduling protocols * Coordinates all business and clinical paperwork prior to surgery, using physician-approved forms and checklists; has paperwork ready for surgeon prior to the day of surgery. * Continuously reviews surgical schedules to ensure optimization of block time and maximization of efficiency is achieved * Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. * Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. * Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). * Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. * Complies with Network and departmental policies regarding attendance and dress code. * Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. * Responds to written and telephone inquiries from patient and carriers regarding planned surgeries. * Maintains communication among the physician, patient, insurance company and hospital at all times. * Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. * Maintains detailed knowledge of practice management and other computer software as it relates to job functions. * Attends continuing education courses as requested. * Attends all regular staff meetings. * Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 7 hours per day; 4 hours at a time. Walk 1 hour per day; 20 minutes at a time. Consistently required to use manual dexterity for fingering and handling. Frequently lifts objects up to 10 pounds. Frequently reaches above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. EDUCATION: High school diploma required. College education or trade school preferred. TRAINING AND EXPERIENCE: Two years of related experience preferred. Comfortable using email and interacting with computer applications. Knowledge of practice management and word processing software. Ability to perform multiple and diverse tasks simultaneously. Strong written and verbal communication skills and cheerful attitude. Able to enter data into the computer system accurately. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Hazelton JOB SUMMARY The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. A Patient Access Representative I is required to have excellent customer service skills and exhibit PCRAFT values at all times with internal and external customers. Patient Access Representative I communicates/coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations. Required to be cross-trained in all departments at campus or within region. JOB DUTIES AND RESPONSIBILITIES: * Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation. * Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up. * Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information. * Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances. * Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable). * Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services. * Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care. * Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient's journey throughout their visit. * Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization. * Must obtain Medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment. PHYSICAL AND SENSORY REQUIREMENTS: Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision. MINIMUM QUALIFICATIONS EDUCATION: High school graduate or equivalent required. Certificate/Degree in health care related field preferred. TRAINING AND EXPERIENCE: Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. A Patient Access Representative I is required to have excellent customer service skills and exhibit PCRAFT values at all times with internal and external customers. Patient Access Representative I communicates/coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations. Required to be cross-trained in all departments at campus or within region. JOB DUTIES AND RESPONSIBILITIES: * Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation. * Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up. * Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information. * Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances. * Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable). * Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services. * Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care. * Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient's journey throughout their visit. * Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization. * Must obtain Medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment. PHYSICAL AND SENSORY REQUIREMENTS: Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision. MINIMUM QUALIFICATIONS EDUCATION: High school graduate or equivalent required. Certificate/Degree in health care related field preferred. TRAINING AND EXPERIENCE: Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Practice Operations Coordinator works in collaboration with the Practice Operations leader on overseeing the daily operations of the practice ensuring the practice is operating efficiently by delivering quality standard of care and a positive patient experience outcome. JOB DUTIES AND RESPONSIBILITIES: * Coordinates various operational and administrative tasks (e.g., WQs, cash management, etc.) as well as acts as a liaison between providers, practice employees, and Access Center POD team members, as necessary, to ensure the successful operation of the practice. * Supplements Practice Operations leader to provide onsite oversight of processes, workflow execution, employee collaboration and overall patient experience. * Identifies opportunities for improvement and actively supports continuous improvement activities spanning quality, patient satisfaction, patient access, etc. * In partnership with Practice Operations leader, ensures operational readiness for clinical and clerical operations (e.g., updating employee schedules; maintaining supply inventory, office equipment and furnishings; cleanliness; facilitating daily huddles, updating time management systems, etc.). * Serves as a point of escalation and facilitate resolution for operational, technological, patient, and appropriate personnel issues. * Supports new hire orientation and onboarding, provides ongoing training, coaching and timely performance feedback to employees, as appropriate. * Partners with Practice Operations leader to provide input into employees' annual performance evaluations. * Supports education of staff and providers regarding operational, technology, procedural and policy changes. * Performs functional job duties of other practice roles within scope of qualifications as assigned. * Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Standing and walking six hours per day, up to two hours sitting at a time. Frequently uses fingers for typing, data entry, etc. Frequently uses hands. Occasionally uses upper extremities to lift up to 20 pounds; sometimes heavier. Very often stoops, bends and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. EDUCATION: High School diploma or equivalent required. TRAINING AND EXPERIENCE: Minimum of two or more years of health care experience required. Experience in a medical practice operations role preferred. Competencies required: * Excellent communication, facilitation, and presentation skills * Focused on compliance * Demonstrates continuous growth * Quality-driven * Service-oriented * Excels at time management * Ability to communicate to patients concisely and clearly * Ability to listen, express compassion and empathy, and communicate with a patient centric mindset Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner. Education High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required Experience Licenses '393016

Patient Access Rep (Buckingham, PA) - (256319) Description Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations. EducationHigh School Diploma or Equivalent RequiredExperience3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion. At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in. It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular

Patient Access Rep(Jeanes)-6:30am-3:00pm EOW - (256879) Description Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital. EducationHigh School Diploma or Equivalent Required or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience1 year experience in Patient Access RequiredGeneral Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!TUH-Jeanes Campus, in Northeast Philadelphia, offers a unique combination: advanced medical and surgical services in a convenient, easy-to-access community setting. A member of Temple Health, TUH-Jeanes Campus has many services that are typically only found at downtown hospitals, including advanced cardiac, neurologic and orthopedic surgery. TUH-Jeanes Campus' experienced doctors and dedicated staff offer patients access to many of the latest treatments and diagnostics, while never losing sight of its commitment to providing a compassionate, personal touch. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Part-time Shift: Evening JobEmployee Status: Regular

Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned. Education High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required Experience 1 year experience in Patient Access Required General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required Licenses Located in the Chestnut Hill section of Philadelphia, Temple Health - Chestnut Hill Hospital, an alliance of Temple Health, Redeemer Health and PCOM, is a 148-bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatient and outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than 300 board-certified physicians, Chestnut Hill Hospital's specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, pulmonology, cancer care, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university-hospitals in Philadelphia for heart and stroke care and residency programs. For more information, visit TempleHealth.org

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses Your Tomorrow is Here! Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses '388196

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital. Education High School Diploma or Equivalent Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Patient Access Required General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required Licenses '392996

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations. Education High School Diploma or Equivalent Required Experience 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required Licenses '389117

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned. Education High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required Experience 1 year experience in Patient Access Required General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required Licenses '389775