Patient Access Associate jobs at LifeBridge Health - 32 jobs

Oncology Scheduling Specialist
Banner Health Corporate 4.4
Maryland jobs
Primary City/State: Gilbert, Arizona Department Name: Central Scheduling-SAT Work Shift: Day Job Category: Administrative Services Find your path in health care. Our team members make Banner Health a Great Place To Work . Learn how you can join our dedicated team of professionals. At Banner MD Anderson, patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it's truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care. As a Oncology Scheduling Specialist, you'll apply your excellent customer service skills to schedule initial and follow-up appointments for our cancer patients. Your role is fast-paced as we see a high volume of patients daily, so it will be important that you apply your critical thinking skills and ability to adapt to quickly. If you are ready to be part of providing patients a good experience throughout their cancer journey, apply now! Schedule: Monday - Friday 8:30am-5pm Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care. POSITION SUMMARY This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate. 4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills. Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. PREFERRED QUALIFICATIONS Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy:
$30k-34k yearly est. Auto-Apply 1d ago

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Patient Representative- Labor And Delivery (Day 24)
Johns Hopkins Medicine 4.5
Baltimore, MD jobs
Shift: Rotating, 7am-3pm or 3pm-11pm, every third weekend The Patient Representative works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. The Patient Representative must be proficient in hospital services, policies and procedures. Daily task will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients. What awaits you: Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes: Full medical, dental, and vision plans, Paid time off (PTO), Tuition reimbursement for you and your dependents, Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins Tell a friend and get paid with our Employee Referral Program Bonus! Qualifications: High School Diploma or equivalent. Requires knowledge of general policies and procedures of the Patient Representative program, normally acquired over 3-6 months in position. Substantial interpersonal skills need to frequently interact with patients, families and medical staff. Advance communication skills. Knowledge of general office equipment. Important Notices: ***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$33k-38k yearly est. 50d ago
Patient Representative- Labor And Delivery (Day 24)
Johns Hopkins Medicine 4.5
Baltimore, MD jobs
Shift: Rotating, 7am-3pm or 3pm-11pm, every third weekend The Patient Representative works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. The Patient Representative must be proficient in hospital services, policies and procedures. Daily task will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients. What awaits you: Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes: * Full medical, dental, and vision plans, * Paid time off (PTO), * Tuition reimbursement for you and your dependents, * Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins * Tell a friend and get paid with our Employee Referral Program Bonus! Qualifications: * High School Diploma or equivalent. * Requires knowledge of general policies and procedures of the Patient Representative program, normally acquired over 3-6 months in position. * Substantial interpersonal skills need to frequently interact with patients, families and medical staff. * Advance communication skills. * Knowledge of general office equipment. Important Notices: * Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$33k-38k yearly est. 40d ago
Patient Service Coordinator
Johns Hopkins Medicine 4.5
Maryland jobs
The Patient Service Coordinator with Park Medical Associates coordinates activities and all administrative tasks for patients and their designated physicians. The position requires inital and follow-up care coordination within a multifaceted clinical office. This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third party insurance companies related to patient care. Park Medical is a practice pod of Johns Hopkins Regional Physicians. Location is Lutherville, MD. Shift Monday -Friday, Day shift, full-time Qualificiations: High School Diploma or GED required A minimum of two-years of work experience in a medical office Proven stability in previous positions Reqired Knowledge and Skills Include: Comprehensive knowledge of medical terminology required Comprehensive knowledge of insurance terminology and insurance plans required Be a part of something great! Wonderful benefits package and Paid Time Off Plan Note: Benefits provided by JHRP may differ from those of the Johns Hopkins Health System. Speak with your recruiter. Salary Range: Minimum $18.00hour - Maximum $21.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$18-21 hourly 60d+ ago
Senior Medical Secretary
Greater Baltimore Medical Center 4.5
Towson, MD jobs
Under general supervision, provides secretarial support for the department, including word-processing, medical transcription, and miscellaneous secretarial support duties as described under Principal Duties and Responsibilities. Education: High School Diploma or equivalent. Licensures/Certifications: * N/A Experience: 3 years experience (Additional education beyond high school may be substituted for experience). Skills: * Knowledge in medical terminology * General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic. * Skill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents. * Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing. * Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation. * Skill in performing basic arithmetic calculations. * Skill in accurate alphabetical and numeric filing. Principal Duties and Responsibilities: * Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate. Assembles and maintains files for all patients according to procedure and updates records and files for current patients. Pulls and prepares patient chart for appointments. * Schedules, confirms, and coordinates patient appointments. Prepares and prints daily patient schedule and distributes to appropriate personnel. Mails patient appointment reminders and calls patient prior to appointment to confirm. Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage. Checks in patients upon arrival. * Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file. Orders office supplies. * Pre-registration of patients, orders supplies. * Participates in staff orientation and education. All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. * Treats others with fairness, kindness, and respect for personal dignity and privacy * Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. * Meets and/or exceeds customer expectations * Actively pursues learning and self-development * Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. * Sets a positive, professional example for others * Takes ownership of problems and does what is needed to solve them * Appropriately plans and utilizes required resources for various job duties * Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. * Works cooperatively and collaboratively with others for the success of the team * Addresses and resolves conflict in a positive way * Seeks out the ideas of others to reach the best solutions * Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. * Demonstrates honesty, integrity and good judgment * Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. * Embraces change and improvement in the work environment * Continuously seeks to improve the quality of products/services * Displays flexibility in dealing with new situations or obstacles * Achieves results on time by focusing on priorities and manages time efficiently Pay Range $19.34 - $29.00 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$19.3-29 hourly Auto-Apply 29d ago
Medical Secretary
Greater Baltimore Medical Center 4.5
Towson, MD jobs
Under direct supervision and according to detailed instructions, policies, and procedures, provides general secretarial and clerical support for physician's office. Education: High School Diploma or equivalent. Licensures/Certifications: * N/A Experience: 1 year's experience (Additional education beyond high school may be substituted for experience). Skills: * Knowledge in medical terminology * General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic. * Skill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents. * Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing. * Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation. * Skill in performing basic arithmetic calculations. * Skill in accurate alphabetical and numeric filing. Pay Range $16.79 - $24.37 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$16.8-24.4 hourly Auto-Apply 29d ago
Patient Service Coordinator
Johns Hopkins Medicine 4.5
Lutherville, MD jobs
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems. Location- Greenspring Station, Lutherville, MD 21093 Pay rate- $24 per hour Hours- Monday-Friday 7:30a-4p * The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. * Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. * Accurately and completely enters scheduling information into computer system within the agreed upon time frame according to departmental guidelines. * Consistently coordinates appropriate patient visits between various departments according to departmental guidelines. * Regularly fills all vacancies due to cancellations with new appointments according to departmental guidelines. * Consistently correctly assigns patient history number immediately upon check-in. * Consistently stamps laboratory test requisitions, history sheets, encounter forms, and professional fee sheets with patient's name according to departmental guidelines. * Interviews patients and/or family members via telephone, prior to the scheduled appointment according to departmental guidelines. * Consistently greets and interviews patient and family members to obtain or verify complete and accurate registration information. * Accurately describes procedures to new patients according to departmental guidelines. Minimum of High school diploma or equivalent required. Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling. EPIC Certification through Johns Hopkins training will be required prior to starting the temporary assignment. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$24 hourly 17d ago
Patient Service Coordinator (PSC)
Johns Hopkins Medicine 4.5
Lutherville, MD jobs
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Johns Hopkins at Greenspring Station in Lutherville, MD is hiring for a Patient Service Coordinator (PSC). Department: Medical Oncology Schedule: * Monday - Friday * 8:00am - 4:30pm Pay Rate: $22-$23 * Answer and triage incoming calls; document and route messages in EPIC. * Schedule and coordinate chemotherapy/infusion, provider follow‑ups, diagnostics (CT, ultrasound, EKG, labs), procedures, specialist consults, and admissions; resolve conflicts. * Register and pre‑register patients; verify demographics and insurance; obtain authorizations/pre‑certifications; maintain accurate records in EPIC, IDX, OCIS, and related systems. * Provide test/procedure prep instructions; ensure timely transmission/scanning of orders, consents, and clinical documentation. * Confirm appointments, manage cancellations, and optimize provider schedules (e.g., backfill and urgent add‑ons). * Assist patients and families with questions and issue resolution; coordinate transportation when needed. * Maintain provider calendars/templates and department room schedules. * Process incoming faxes and support special projects; collect time‑of‑service payments when applicable. * Education: High school diploma or GED required; two years of college or equivalent work experience preferred * Experience: Three years of progressively responsible medical office experience required (additional education may substitute for up to one year of experience) * Knowledge of medical terminology * Strong verbal and written communication skills * Ability to stand, walk, sit, or bend for extended periods Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$22-23 hourly 5d ago
Patient Service Coordinator
Johns Hopkins Medicine 4.5
Lutherville, MD jobs
The Patient Service Coordinator with Park Medical Associates coordinates activities and all administrative tasks for patients and their designated physicians. The position requires inital and follow-up care coordination within a multifaceted clinical office. This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third party insurance companies related to patient care. Park Medical is a practice pod of Johns Hopkins Regional Physicians. Location is Lutherville, MD. Shift Monday -Friday, Day shift, full-time Qualificiations: * High School Diploma or GED required * A minimum of two-years of work experience in a medical office * Proven stability in previous positions Reqired Knowledge and Skills Include: * Comprehensive knowledge of medical terminology required * Comprehensive knowledge of insurance terminology and insurance plans required Be a part of something great! Wonderful benefits package and Paid Time Off Plan Note: Benefits provided by JHRP may differ from those of the Johns Hopkins Health System. Speak with your recruiter. Salary Range: Minimum $18.00hour - Maximum $21.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$18-21 hourly 23d ago
Medical Receptionist
Johns Hopkins Medicine 4.5
Columbia, MD jobs
The Front Desk Receptionist is a clerical staff position with responsibility for specified administrative/reception and appointment scheduling duties within the medical practice of Cardiovascular Specialists of Central Maryland, a practice pod of Johns Hopkins Regional Physicians LLC. Shift: Full Time (40 hours), day shift, no weekends Education: Minimum of a high school degree. Vocational training in medical receptionist and medical billing preferred. Required Work Experience: One to two years experience in healthcare/medical practice preferred. Knowledge/Skills: * Excellent customer relations skills in dealing with multiple publics, including patients, families, other physicians' offices, insurance carriers, co-workers, etc. * Demonstrated proficiency in the use of a computer CRT, and/or demonstrated willingness to learn computer skills. * Knowledge of medical terminology to assist in completion of job duties desirable. * Ability to operate a CRT keyboard and/or typewriter. * Knowledge and understanding of third party insurance carrier regulations and billing procedures, including managed care plans and referral procedures/requirements. * Excellent oral and written communication skills, with the ability to communicate with staff, physicians, Howard County General Hospital departments, patients, families and outside agencies in such a manner as to gain their confidence and secure their cooperation and respect. * High level of patience, tolerance, and tact in order to deal effectively with people and time pressures. * Professional demeanor, attitude and appearance. * Initiative and assertiveness in dealing with problems. Why Receptionists love working at Johns Hopkins Regional Physicians Part of an amazing global healthcare organization! Excellent compensation package! Awesome benefits! Free Parking! Salary Range: Minimum $21.00/hour - Maximum $25.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$21-25 hourly 13d ago
Patient Transport Liaison, Evenings
University of Maryland Medical Center Baltimore Washington 4.3
Towson, MD jobs
* Work Schedule * 1P to 9:30P, weekdays and alternating weekends The Patient Transport Liaison gathers, inventories, checks and inspects patient transportation equipment to ensure safe and adequate supplies and safely transports patients to various units within the organization. Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Qualifications * High School Diploma or GED (Required) * BLS Certification (Required) * Strong Verbal Communications Skills, Excellent Organizational Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$21.39 Other Compensation (if applicable): Shift Differentials Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$17-21.4 hourly 9d ago
Patient Transport Liaison, Night
University of Maryland Medical Center Baltimore Washington 4.3
Towson, MD jobs
* Work Schedule * 9:30 p.m. to 6:00 a.m. The Patient Transport Liaison gathers, inventories, checks and inspects patient transportation equipment to ensure safe and adequate supplies and safely transports patients to various units within the organization. Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Qualifications * High School Diploma or GED (Required) * BLS Certification (Required) * Strong Verbal Communications Skills, Excellent Organizational Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.00 - $21.39 Other Compensation (if applicable): Shift Differentials Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$17-21.4 hourly 9d ago
Medical Secretary II, Colorectal
University of Maryland Medical Center Baltimore Washington 4.3
Towson, MD jobs
Work Schedule * - 8am-4:30pm Monday - Friday The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Surgical scheduling experience preferred Experience and Skills 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $18.57-$25.99 * Other Compensation (if applicable): N/A * Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$18.6-26 hourly 7d ago
Medical Secretary II, Colorectal
University of Maryland Medical System 4.3
Towson, MD jobs
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Job Description The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Experience and Skills *0 - 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $18.57 - $25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$18.6-26 hourly 7d ago
Medical Secretary II, Colorectal
University of Maryland Medical System 4.3
Towson, MD jobs
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Job Description The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Experience and Skills *0 - 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $18.57 - $25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
$18.6-26 hourly 6d ago
Medical Secretary II, Colorectal
University of Maryland Medical Center Baltimore Washington 4.3
Towson, MD jobs
The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Experience and Skills * 0 - 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $18.57 - $25.99 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$18.6-26 hourly 5d ago
Front Office Coordinator - Neurology
University of Maryland Medical System 4.3
Easton, MD jobs
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Neurology Practice (Outpatient Office Services) Locations: Easton At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities: Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17.00-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
$17-26 hourly 6d ago
Medical Secretary - Transitional Clinic
University of Maryland Medical Center Baltimore Washington 4.3
Bel Air, MD jobs
The transitional clinic oversees several practices that work to assist pts receive care in the right setting. Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance. * Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate. * Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner. * Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP. * Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety. * Facilitates communication with patients and referral sources regarding the services. * Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc. * Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate. * Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records. * Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart. * Informs patients of financial obligation when appropriate. * Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors. * Monitors supply inventory in the area and orders front office supplies. * Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate. * Maintains neatness of office and waiting area. * Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism. * Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications. * Performs other duties as assigned. Skills & Abilities: * Handle multiple tasks simultaneously * Communicate effectively with patients, medical staff and team members * Adapt hours of availability to variable and changing needs of the Center * Maintain confidentiality with patients and team member information * Communicate effectively, orally and in writing * Answer phones * Work independently and take initiative in achieving Center's goals. * Demonstrated skills in: * computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; * customer service; * attention to detail with follow-through; and * strong organizational skills. Company Description University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Qualifications Work Orientation & Experience: * 2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology. * EMR (EPIC) experience preferred. Education & Training: * High school diploma or equivalency. * AA degree in Business or healthcare administration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Full-Time; Days M-F (8am-4:30pm) * Pay Range: $17-$22.80/hr. * Other Compensation (if applicable): * Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$17-22.8 hourly 19d ago
Medical Secretary - Transitional Clinic
University of Maryland Medical System 4.3
Bel Air, MD jobs
University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description The transitional clinic oversees several practices that work to assist pts receive care in the right setting. Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance. Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate. Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner. Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP. Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety. Facilitates communication with patients and referral sources regarding the services. Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc. Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate. Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records. Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart. Informs patients of financial obligation when appropriate. Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors. Monitors supply inventory in the area and orders front office supplies. Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate. Maintains neatness of office and waiting area. Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism. Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications. Performs other duties as assigned. Skills & Abilities: Handle multiple tasks simultaneously Communicate effectively with patients, medical staff and team members Adapt hours of availability to variable and changing needs of the Center Maintain confidentiality with patients and team member information Communicate effectively, orally and in writing Answer phones Work independently and take initiative in achieving Center's goals. Demonstrated skills in: computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; customer service; attention to detail with follow-through; and strong organizational skills. Qualifications Work Orientation & Experience: 2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology. EMR (EPIC) experience preferred. Education & Training: High school diploma or equivalency. AA degree in Business or healthcare administration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-$22.80/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$17-22.8 hourly 19d ago
Medical Secretary - Transitional Clinic
University of Maryland Medical System 4.3
Bel Air, MD jobs
University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description The transitional clinic oversees several practices that work to assist pts receive care in the right setting. Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance. Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate. Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner. Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP. Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety. Facilitates communication with patients and referral sources regarding the services. Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc. Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate. Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records. Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart. Informs patients of financial obligation when appropriate. Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors. Monitors supply inventory in the area and orders front office supplies. Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate. Maintains neatness of office and waiting area. Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism. Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications. Performs other duties as assigned. Skills & Abilities: Handle multiple tasks simultaneously Communicate effectively with patients, medical staff and team members Adapt hours of availability to variable and changing needs of the Center Maintain confidentiality with patients and team member information Communicate effectively, orally and in writing Answer phones Work independently and take initiative in achieving Center's goals. Demonstrated skills in: computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; customer service; attention to detail with follow-through; and strong organizational skills. Qualifications Work Orientation & Experience: 2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology. EMR (EPIC) experience preferred. Education & Training: High school diploma or equivalency. AA degree in Business or healthcare administration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-$22.80/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
$17-22.8 hourly 20d ago