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Unit Secretary jobs at LifeBridge Health - 641 jobs

  • Neurosurgery Clinic Front Desk Administrator

    Lifepoint Health 4.1company rating

    Marquette, MI jobs

    A healthcare organization in Marquette seeks a Clinic Clerk to provide administrative support and perform clerical functions. The role requires a High School Diploma or GED, with an Associates Degree preferred and a year of clerical experience. Responsibilities include managing communications, scheduling appointments, and maintaining office operations in a busy environment. The organization offers competitive benefits, including health insurance and PTO, that support team members effectively. #J-18808-Ljbffr
    $34k-40k yearly est. 1d ago
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  • Healthcare Scheduler

    Interim Healthcare Personal Care and Support 4.7company rating

    Grand Rapids, MI jobs

    This is a full time HYBRID position with benefits, 7:30a-4:00p (Mon-Fri) with an on call rotation a couple of times per month. Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner! What you will do: Schedule visits based on staffs availability and openings provided by our clients Communicate staff availability with clients and family members Manage staff members. Communicate with them our needs. Communicate where they can improve on the job or when they get a compliment from a customer. Perform reviews with current staff members. Coordinate performance reviews. Contact clients, family and staff regarding day-to-day changes in scheduling needs. Provide excellent customer service to associates and clients alike. Perform administrative functions, such as: word processing, photocopying, filing, reception/telephone duties, etc. Email and mail schedules to clients and staff. Ensures compliance with all federal, state and local government laws and regulations as well as policies and procedures of Interim HealthCare. Assist with hiring new staff members. Call on references checks for new employees. Answer phones as needed. What we're looking for: Medical/Healthcare scheduling and or recruiting experience (preferred) Home Healthcare or Staffing experience (preferred) Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software. What we offer: Competitive compensation, benefits, and incentives Weekly Pay A dedication to work/life balance A team work environment Employee Stock Ownership Plan (ESOP). Company contributes shares on your behalf at no cost to you to build extra retirement value just by working here! (eligible after 1yr of 1000 hours worked) #PersonalCare Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. Our Schedulers/Recruiters are the first point of contact for our clients and staff, and use their knowledge of patients needs to match and schedule qualified aides, and other providers, to our clients. Interim Healthcare - West Michigan. , Location: Grand Rapids, MI - 49503
    $23k-34k yearly est. 1d ago
  • Healthcare Scheduler

    Interim Healthcare Personal Care and Support 4.7company rating

    Wyoming, MI jobs

    This is a full time HYBRID position with benefits, 7:30a-4:00p (Mon-Fri) with an on call rotation a couple of times per month. Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner! What you will do: Schedule visits based on staffs availability and openings provided by our clients Communicate staff availability with clients and family members Manage staff members. Communicate with them our needs. Communicate where they can improve on the job or when they get a compliment from a customer. Perform reviews with current staff members. Coordinate performance reviews. Contact clients, family and staff regarding day-to-day changes in scheduling needs. Provide excellent customer service to associates and clients alike. Perform administrative functions, such as: word processing, photocopying, filing, reception/telephone duties, etc. Email and mail schedules to clients and staff. Ensures compliance with all federal, state and local government laws and regulations as well as policies and procedures of Interim HealthCare. Assist with hiring new staff members. Call on references checks for new employees. Answer phones as needed. What we're looking for: Medical/Healthcare scheduling and or recruiting experience (preferred) Home Healthcare or Staffing experience (preferred) Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software. What we offer: Competitive compensation, benefits, and incentives Weekly Pay A dedication to work/life balance A team work environment Employee Stock Ownership Plan (ESOP). Company contributes shares on your behalf at no cost to you to build extra retirement value just by working here! (eligible after 1yr of 1000 hours worked) #PersonalCare Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. Our Schedulers/Recruiters are the first point of contact for our clients and staff, and use their knowledge of patients needs to match and schedule qualified aides, and other providers, to our clients. Interim Healthcare - West Michigan. , Location: Wyoming, MI - 49519
    $23k-34k yearly est. 1d ago
  • Clinical Nutrition Support

    Burcham Hills 3.3company rating

    East Lansing, MI jobs

    Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing MI We currently have a vacancy for a Clinical Nutrition Support to work a Full Time or Part Time schedule In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties Complete nutrition admission and discharge notes Complete nutrition assessments and nutrition follow ups Develop resident nutritional care plans monitor for effectiveness and revise as needed Prepare for andor attend interdisciplinary and family care conference and other meetings as needed Complete assigned portions of Minimum Data Set MDSOversee resident nourishment system Oversee meal slips are maintained to ensure diets are listed as ordered Including but not limited to order taking and meal delivery Monitor quality assurance activities and perform audits as scheduleddirected Communicate resident concerns to Dietitian If you like to smile enjoy providing exceptional hospitality and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors we want to hear from you Preferred Education and Experience Registered Dietetic Technician Graduate of 4 year Bachelor of Science program in dietetics nutrition or related field or in pursuit of Certified Dietary Manager or CFM ServSafe Manager Certificate Knowledge of OBRA regulations Federal state and local health department regulations Geriatric nutrition and care planning Ability to read write speak and comprehend written and oral instructions in English effectively as well as follow rules and safety requirements PERKS OUTSIDE OF THE PAYCHECK Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31st day of employment if Full TimeEmployee recognition programs Beautiful resort like campus on 38 acres Join an exceptional team Many roles at Burcham Hills may require that we ask about your vaccination status This could include MMR chicken pox hepatitis flu and COVID 19 vaccine status Please note that all employees are required to provide proof of COVID 19 vaccination or apply for and receive an approved exemption as a condition of employment Drug free workplace EEO & E verify employer sponsor
    $28k-34k yearly est. 4d ago
  • Patient Dining Associate - Part Time, Evenings

    Boone Health 4.3company rating

    Columbia, MO jobs

    Additional Job Information 8-16 hours per week 4:00 p.m. to 8:00 p.m. Weekend/Holiday Rotation as Required by Department The Catering Associate performs patient meal service for the Department of Food and Nutrition. Responsible for patient meal service on assigned units. This includes menu selections, tray assembly, catering rounds, tray delivery and retrieval, recording of intake/calorie counts, special requests, galley/floor stock maintenance, and nourishment delivery. Communicates directly with nursing to obtain updated diet orders. Responds to patient, family and nursing needs. Job Responsibilities Delivers patient meals to assigned areas, documents meals and calorie intake and rounds on patients in accordance to department expectations. Assembles meal trays and menus in accordance to guidelines. Communicates patient diets, delivery of meals and special requests with patient care team. Maintains an organized and stocked galley. Preforms Other Responsibilities as Assigned. Minimum Qualifications No Experience Preferred Qualifications High School Diploma or GED Work Shift Evening Shift (United States of America) Legal Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $30k-35k yearly est. 4d ago
  • Central Scheduling Specialist- Remote

    Hurley Medical Center 4.3company rating

    Flint, MI jobs

    The Central Scheduling Specialist coordinates the verification, scheduling, pre-registration, and authorization for medical services. Responsibilities include the accurate collection and entry of required financial and demographic patient information, scheduling management to maximize the efficiency of the visit, communicating preparatory instructions, and collection of payment. This role requires a high level of independent judgment in order to successfully coordinate and obtain authorization requests for governmental and complex managed care patients in a timely and efficient manner. Utilizing telecommunications and computer information systems, this individual will be responsible for handling inbound and outbound calls with a focus on exceptional service to patients, employees, and providers. In order to ensure an extraordinary patient experience, multitasking between different patient care areas will be required. The Central Scheduling Specialist is best defined as a highly independent and flexible resource that functions in alignment with the patient experience initiative. Performs all job duties and responsibilities in a courteous manner according to the Hurley Family Standards of Behavior.Works under the supervision of the department director or designee who assigns and reviews conformance with established procedures and standards. High school graduate and/or GED equivalent. Associate's degree in Business Administration or equivalent degree. -OR- Two (2) years of experience working in a call center or experience performing scheduling, registration, billing or front-desk responsibilities in a medical (hospital or physician office/clinic) setting Knowledge of a call center environment and capable of handling a high call volume while maintaining high performance. Knowledge of registration, scheduling, authorization, and referral policies and procedures relative to an outpatient clinic and surgical setting. Demonstrates extensive knowledge of insurance plan pre-certification/referral requirements and processes. Working knowledge of medical terminology, procedure and diagnosis coding, and billing procedures. Proficient in business office information systems & software such as Google Suite & Microsoft Office containing spreadsheet and database applications. Manage multiple, changing priorities in an effective and organized manner, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Make decisions in accordance with established policies and procedures. Knowledge of hospital operations and / or Ambulatory Clinic operations. Excellent verbal and written communications skills and a pleasant and professional phone demeanor. Ability to develop effective relationships with colleagues, physicians, providers, leaders, and other across the organization. Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. PREFERRED QUALIFICATIONS: Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Single Business Office, Cadence, or Grand Central. Schedules, cancels, reschedules appointments / services for designated departments. Manages scheduling to maximize the efficiency of the visit / provider. Monitors appointment schedules daily for cancellations, rescheduling, and no shows as well as other stats or changes; communicates timely with all departments impacted. Generates daily-weekly-monthly reports in order to manage schedules and distributes information as needed. Performs pre-registration functions within designated time frame in advance of the patient appointment (including, but not limited to) obtaining and / or verifying demographic, clinical, financial, insurance information, and eligibility for scheduled service / procedure. Confirms Primary Care Provider making necessary updates as appropriate. Identifies insurance companies requiring prior authorization and / or referrals for services and obtains authorization / referral for all services. Coordinates incoming / outgoing authorizations for procedures and testing requested by providers for all government and third-party payers, including emergent authorizations due to walk-in patients. Informs the patient of their visit-specific preparatory instructions and ensures notification about their upcoming appointments. Schedules pre-admission testing when needed and assists in arranging necessary lab orders. Obtains all necessary information required by third-party payors for treatment authorization requests. Courteously accepts and places telephone calls, and interacts with physicians and associates while providing services. Resolves or tactfully directs complaints, problems; obtains information and responds to inquiries within 24-48 hours. Frequently communicates with patients/family members/guarantors, physicians/office staff, medical center, and payors via telephone, email, enterprise EMR or other electronic services. Escalates issues that cannot be resolved in accordance with departmental guidelines. Performs price estimates upon patient request in order to assist the patient in identifying their expected full patient liability and / or residual financial responsibility. Educates the patient relative to their insurance policy / benefits. Collects patient / guarantor liabilities and refers patients who are uninsured / underinsured to Insurance Services Specialists for financial assistance or governmental program screening and application processes. Refers patients to the Financial Customer Service Specialist to resolve outstanding self-pay balances. Maintains a log / guide with up-to-date information related to services in need of pre-certification or require referrals per insurance carrier. This includes compliance with regulatory requirements and ensuring all changes are incorporated into daily job functions. Works with the coding department to validate the accuracy of the authorized service in comparison to the procedure performed. Discrepancies are addressed immediately within timelines set forth by the specific payer's guidelines for correction. Reports procedural updates to leadership. Triages misrouted telephone and patient portal inquiries promoting an exceptional patient and provider experience. Makes follow-up calls to provider offices and / or testing sites to ensure receipt of all necessary information for the patient's visit. Recommends modifications to existing policies or workflows that support the values of Hurley Medical Center and will increase efficiency and promote data integrity. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully perform duties on a day-to-day basis. Able to work in a fast-paced call center environment while maintaining efficiency and accuracy. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment. Involvement in special projects as needed.
    $26k-32k yearly est. Auto-Apply 3d ago
  • Scheduling Specialist Remote after training

    Radiology Partners 4.3company rating

    Chesterfield, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $33k-39k yearly est. 1d ago
  • Unit Secretary - Adult Mood Disorders Day Hospital, Baltimore/Washington Campus (Full-Time, Days)

    Sheppard Pratt Careers 4.7company rating

    Elkridge, MD jobs

    What to expect Under general supervision, performs a variety of clerical and secretarial duties to support the effective operations of assigned clinical inpatient unit or program(s). Representative duties include: serving as receptionist and communication source; assembling and maintaining active patient charts, patient records, and unit/program files; transcribing physicians' orders; preparing memos, tables, and general correspondence; scheduling appointments and meetings; collecting and maintaining data; ordering supplies; and running errands throughout Hospital complex. What you'll get from us At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. The pay range for this position is $18.50 to $24.09/hour. What we need from you Work requires ability to read, write, speak English, compose letters, maintain bookkeeping/billing records, and operate computer software and equipment - acquired through high school education. Work requires one to two years of clerical/secretarial experience in order to gain comprehensive knowledge of office practices and procedures and operations. Work requires the ability to operate the calculator, copier, facsimile machine, Microsoft Office software, and printer. Must possess interpersonal skills sufficient to exchange factual and confidential information and communicate effectively and courteously with a diverse group of internal and external contacts (patients, families, referring physicians, staff, and vendors) (51-80% of work time). Work requires problem-solving abilities sufficient to develop and administer office procedures, prepare reports, schedule patients, monitor expenditures, identify and evaluate equipment and physical space problems, and resolve billing discrepancies. Work requires managing the office functions, proofreading, and meeting tight deadlines (for 51-80% of work time). WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives! #LI-JR1
    $18.5-24.1 hourly 9d ago
  • Scheduling Specialist

    Marshfield Clinic 4.2company rating

    Iron Mountain, MI jobs

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Scheduling SpecialistCost Center:603181028 Iron Mtn-AppointmentsScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Scheduling Specialist obtains, defines, analyzes, and transforms department, procedure specific and patient data and converts the information into scheduling and registration criteria related to patient care processes and outcomes. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: None EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES Minimum Required: Must have one year of healthcare business experience, physician practice, unit clerk, hospital or clinic registration and scheduling (preferably computerized). Must have one year of computer processing. Possess and display a sense of responsibility. Appreciate and desire to be part of a Healthcare team dedicated to providing optimal care and customer service. Must be able to understand and apply rules prescribed by insurance and third-party payers. Possess and display good effective communication skills. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None AFSCME Job Posting Internal Posting Timeline: Wednesday, January 14, 2026 - Monday, January 19, 2026 at 4:00pm Hours: 6:30a-3:00p, 7:00a-3:30p, 7:30a-4:00p, 8:00a-4:30p, 8:30a-5:00p, or as assigned Overtime Status: 8+ hours in 1 day or 80+ hours in 2 work weeks Wage Range: $17.51 - $23.03 Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $17.5-23 hourly Auto-Apply 12d ago
  • Scheduling Specialist

    CCI Health & Wellness Services 4.0company rating

    Greenbelt, MD jobs

    CCI Health Services mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel. KEY FUNCTIONS & RESPONSIBILITIES: * Answers the telephone promptly in adherence to AIDET protocols. * Works cohesively and collaboratively with the entire team to answer all incoming calls. * Routes calls to the appropriate area. * Communicates phone messages as needed via phone notes or flags. * Works to fill all available appointment slots according to CCI Scheduling Guidelines. * Documents patient information in the registration field. * Attends daily huddles and provides updates to the team as appropriate. * Verifies insurance at the time of scheduling. * Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits. * Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge. * Working on-site is an essential duty for the job. EDUCATION AND EXPERIENCE: * Requires a High School Diploma or GED. * Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience. * Ability to navigate information on the internet and within an Electronic Health Record. OTHER SKILLS AND ABILITIES: * Bilingual (fluent in English/Spanish). * Must possess excellent communication and interpersonal skills. * Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation. * Ability to document messages that include a summary of the relevant details. WORKING CONDITIONS: * Proper and professional grooming is always expected. * Prolonged periods of standing, bending or working at a desk on a computer. * The ability to lift (up to 15lbs) is required. * Work under stressful conditions within a controlled enclosed environment daily. The work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment. Why work at CCI? * Extensive benefits plan including PTO * 403B Retirement Plan * Tuition reimbursement opportunities * Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. * Our providers are insured for malpractice under FTCA. Equal Employment Opportunity (EEO) CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs. The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
    $31k-42k yearly est. 24d ago
  • Scheduling Specialist

    CCI Health & Wellness Services 4.0company rating

    Greenbelt, MD jobs

    The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel. KEY FUNCTIONS & RESPONSIBILITIES: * Answers the telephone promptly in adherence to AIDET protocols. * Works cohesively and collaboratively with the entire team to answer all incoming calls. * Routes calls to the appropriate area. * Communicates phone messages as needed via phone notes or flags. * Works to fill all available appointment slots according to CCI Scheduling Guidelines. * Documents patient information in the registration field. * Attends daily huddles and provides updates to the team as appropriate. * Verifies insurance at the time of scheduling. * Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits. * Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge. * Working on-site is an essential duty for the job. EDUCATION AND EXPERIENCE: * Requires a High School Diploma or GED. * Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience. * Ability to navigate information on the internet and within an Electronic Health Record. OTHER SKILLS AND ABILITIES: * Bilingual (fluent in English/Spanish). * Must possess excellent communication and interpersonal skills. * Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation. * Ability to document messages that include a summary of the relevant details. Why work at CCI? * Extensive benefits plan including PTO * 403B Retirement Plan * Tuition reimbursement opportunities * Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. * Our providers are insured for malpractice under FTCA. Equal Employment Opportunity (EEO) CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs. The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
    $31k-42k yearly est. 60d+ ago
  • Pre-Access Scheduling Specialist - Full time with Benefits

    Frederick Health 4.4company rating

    Frederick, MD jobs

    Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. The Pre-Access Scheduling Specialist is required to maintain a working knowledge of all areas and modalities of the Centralized Scheduling Department. This position is responsible for the scheduling, pre-registration of patient appointments, and collection of patient demographics to include the referral and insurance authorization requirements to provide maximum financial reimbursement. Example of Essential Functions: The Pre-Access Scheduling Specialist position is responsible for the functional aspects of the job while providing above all superior customer service. They will be in communication with patients, physician offices, and ancillary departments within the organization to accurately complete patient information/demographics. They will schedule new appointments, reschedule existing appointments, and work with departments and physicians' offices to arrange urgent tests. They will demonstrate expertise to ensure tests are scheduled accurately and in accordance with departmental guidelines to include patient instructions and test preparation. They will request orders, as well as any other required paperwork necessary to complete the patient's appointment. They will be required to meet and maintain the quality registration metrics and collection goals set forth by the Management team. They will also be required to do calculation of patient financial estimates and collect the patient's financial responsibility over the phone. Required Knowledge, Skills and Abilities: Proficiency in the use of computer software to include keyboarding navigation, ability to operate a copier, fax machine, 10 key calculator and printer. Excellent verbal and written communication skills in order to effectively interact with patients, customers, employees and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions. Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. Must demonstrate ability to manage time, deadlines, multiple request and priorities, maintain productivity and exercise good judgment with minimal supervision. Must have the ability to apply policies and procedures regarding data security and confidentiality to prevent inappropriate release of patient information. Minimum Education, Training, and Experience Required: High school diploma or GED required. Some college coursework preferred (Business/Health Sciences) One year hospital experience in the areas of registration and / or patient accounts or experience in a physician's office practice required. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Pay range: $17.56-$24.24 Full time position - 40 hours per week; 80 biweekly
    $17.6-24.2 hourly 18d ago
  • Pre-Access Scheduling Specialist - Full time with Benefits

    Frederick Memorial Healthcare System 4.4company rating

    Frederick, MD jobs

    Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. The Pre-Access Scheduling Specialist is required to maintain a working knowledge of all areas and modalities of the Centralized Scheduling Department. This position is responsible for the scheduling, pre-registration of patient appointments, and collection of patient demographics to include the referral and insurance authorization requirements to provide maximum financial reimbursement. Example of Essential Functions: * The Pre-Access Scheduling Specialist position is responsible for the functional aspects of the job while providing above all superior customer service. * They will be in communication with patients, physician offices, and ancillary departments within the organization to accurately complete patient information/demographics. They will schedule new appointments, reschedule existing appointments, and work with departments and physicians' offices to arrange urgent tests. * They will demonstrate expertise to ensure tests are scheduled accurately and in accordance with departmental guidelines to include patient instructions and test preparation. * They will request orders, as well as any other required paperwork necessary to complete the patient's appointment. * They will be required to meet and maintain the quality registration metrics and collection goals set forth by the Management team. * They will also be required to do calculation of patient financial estimates and collect the patient's financial responsibility over the phone. Required Knowledge, Skills and Abilities: * Proficiency in the use of computer software to include keyboarding navigation, ability to operate a copier, fax machine, 10 key calculator and printer. * Excellent verbal and written communication skills in order to effectively interact with patients, customers, employees and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions. * Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. * Must demonstrate ability to manage time, deadlines, multiple request and priorities, maintain productivity and exercise good judgment with minimal supervision. * Must have the ability to apply policies and procedures regarding data security and confidentiality to prevent inappropriate release of patient information. Minimum Education, Training, and Experience Required: * High school diploma or GED required. Some college coursework preferred (Business/Health Sciences) * One year hospital experience in the areas of registration and / or patient accounts or experience in a physician's office practice required. Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Pay range: $17.56-$24.24 Full time position - 40 hours per week; 80 biweekly
    $17.6-24.2 hourly 17d ago
  • SMG-SCHEDULING SPECIALIST

    Sparrow Health System 4.6company rating

    Lansing, MI jobs

    General Purpose of Job: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Shares needed patient testing instructions with nursing staff * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Initiates pages to physicians and staff. * Maintains patient medical records. Job Requirements General Requirements • BCLS within 6 months Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education • High School Diploma Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must be able to type 45+ wpm • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Medical Group Activation Date: Friday, January 16, 2026 Expiration Date: Wednesday, April 1, 2026 Apply Here
    $29k-35k yearly est. 13d ago
  • SMG-SCHEDULING SPECIALIST

    Sparrow Health System 4.6company rating

    Lansing, MI jobs

    General Purpose of Job: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Shares needed patient testing instructions with nursing staff * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Initiates pages to physicians and staff. * Maintains patient medical records. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. • Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases. Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education • High School Diploma Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must be able to type 45+wpm • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Medical Group Activation Date: Friday, January 9, 2026 Expiration Date: Wednesday, April 1, 2026 Apply Here
    $29k-35k yearly est. 21d ago
  • SCHEDULING SPECIALIST

    Sparrow Health System 4.6company rating

    Lansing, MI jobs

    General Purpose of Job: Schedule and coordinate resources for patient appointments and procedures for Medical Oncology (6027), Radiation Oncology (7050) and Intravenous Specialty Infusion Center (ISIC). Obtain all needed patient related information including diagnostic records, lab results etc.. Verify all appointments/procedures in EPIC/Mosaiq. Greet and check in patients for testing using AIDET. Support Physicians/Administration/Caregivers in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Mosaiq scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC/Mosaiq obtaining all necessary information and coordinating procedures with physicians, radiation oncology staff, equipment and personnel availability. * Obtains insurance authorizations as needed. * Coordinate the compiling of patient records to facilitate patient rounds and quality assurance matters. * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC/Mosaiq. * Support scheduling of radiation oncology appointments. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Coordinates ordering needed supplies for department. * Initiates pages to physicians and staff. * Maintains patient medical records. * Instruct new Caregivers in all procedures and responsibilities. Job Requirements General Requirements • None Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with EPIC scheduling applications within the past year • Preferred- Knowledge and experience with Mosaiq scheduling system. Education • High school diploma • Preferred- Professional certification. Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multi task • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #LI-MA1 Location: Sparrow Hospital Activation Date: Friday, October 24, 2025 Expiration Date: Saturday, March 28, 2026 Apply Here
    $29k-35k yearly est. 60d+ ago
  • SMG-SCHEDULING SPECIALIST

    Sparrow Health System 4.6company rating

    Lansing, MI jobs

    General Purpose of Job: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Shares needed patient testing instructions with nursing staff * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Initiates pages to physicians and staff. * Maintains patient medical records. Job Requirements General Requirements BCLS within 6 months Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education High School Diploma or GED Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must pass data testing at 7,000 keystrokes or greater • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Sparrow Medical Group Activation Date: Friday, December 12, 2025 Expiration Date: Sunday, March 1, 2026 Apply Here
    $29k-35k yearly est. 49d ago
  • STCI-AMBULATORY SCHEDULING SPECIALIST

    Sparrow Health System 4.6company rating

    Lansing, MI jobs

    General Purpose of Job: Under the direction of the STCI HIM Ambulatory Supervisor, the Ambulatory Scheduling Specialist's main objective is to schedule and/or pre-register patients for STCI. Responsibilities include scheduling patient appointments, providing pre-registration, verification of insurance, obtaining insurance authorizations, collecting patient payments and completing appropriate medical necessity checking. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interview patients for the purpose of scheduling and/or pre-registration. Collect complete and accurate confidential demographic and financial information to comply with regulatory agencies and billing requirements. * Assign appropriate ICD-10 for registration and billing compliance purposes at the point of scheduling and registration. * Verify medical necessity check upon scheduling a patient. * Verify insurance eligibility and covered benefits by using all electronic systems available or by phone. * Answer telephones, direct calls and record and distribute messages. * Schedule clinical office visits and appointments. * Schedule appropriate patient testing prior to office visits. * Reschedule appointments as needed. * Monitor physician clinic schedule to ensure clinics are adequately scheduled to maximize patient access. * Explain billing/payment policies to patients. * Check-out patients, collecting payment as needed. * Collect and verify necessary insurance authorizations as appropriate and possess knowledge of financial class requirements regarding registration and insurance requirements. Prior to arrival, document financial information in the accounts for billing purposes and to ensure benefits are listed for point of service collection. * Collect payments for services that are not covered by the patient's insurance. * Operate multiple computer applications to register patients, schedule appointments and retrieve surgical, testing, insurance and financial information. * Communicate with providers (physicians, APPs, RNs) regarding orders placed for patients. * Serve as a liaison between STCI Cardiology Lansing Clinic and other departments e.g. Patient Support Services, Patient Access, SMG Referring physician offices, all hospital emergency departments in order to obtain required data for appointments scheduled at STCI. * Work exception accounts held internally or rejected by payers for errors related to registration an financial clearance activities. Job Requirements General Requirements None Work Experience Minimum of one year of multi physician office experience, medical records, or equivalent job training. Cardiology experience preferred Education High school diploma or GED Specialized Knowledge and Skills Medical terminology knowledge. Knowledge of computer systems, programs and applications. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Location: Thoracic Cardiovascular Institute Activation Date: Friday, January 16, 2026 Expiration Date: Wednesday, April 1, 2026 Apply Here
    $29k-35k yearly est. 13d ago
  • SCHEDULING SPECIALIST

    Sparrow Health System 4.6company rating

    Lansing, MI jobs

    General Purpose of Job: Ensure that all patients on the are scheduled for physical therapy, occupational therapy, speech therapy and recreational therapy appointments on a daily basis, including ensuring that patients meet with required amount of minutes per insurance guidelines within a seven day period. Ensure that each therapist receives a daily schedule and that patients receive a daily schedule. Support team members in their daily roles and communicate clearly any needed information to concerned parties. Assists with wheelchair assignments and maintenance. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Reviews new admissions for ordered therapy services * Schedules patient appointments with appropriate disciplines and staff, making note of evaluations, discharges, and family training and scheduling appropriately. * Completes team conference scheduling each week * Communicates within the team to all involved parties any discharges or admissions to the floor * Communicates within the team any unplanned schedule interruptions * Works with leadership to ensure adequate staffing levels for each shift * Compiles daily schedules for therapists, ensuring that productivity expectations are met * Compiles daily schedules for patients, ensuring that required therapy minutes are met each seven day period per insurance guidelines * Maintain accurate floor sheets and distribute accordingly * Communicate with all team members to coordinate delivery of therapy services in accordance with required therapy minute guidelines. * Provide appropriate wheelchairs to patients and maintain all wheelchairs and wheelchair parts. * Perform and document cleaning and maintenance activities according to department standards. These include but are not limited to cleaning treatment areas, stocking clean linens, removing dirty linens, disinfecting patient care equipment, and performing routine maintenance checks. * Assist in the provision of therapy interventions under the supervision of a staff PT, PTA, OTR, or COTA. Therapy interventions include but are not limited to: modality assistance, equipment and treatment area set up and clean up, aquatic therapy program assistance, assistance with ambulation, transfers, wheelchair mobility, and mat activities and assistance with ADLs and table top activities. * Transport patients between therapy gyms/treatment rooms and patient rooms. * Communicate verbally with the responsible clinician regarding the patient's feedback related to designated intervention. * Seek ways to continually improve the value of our services and maximize our customers' rehabilitation potential by actively participating in activities such as in-services, staff meetings, team meetings, and continuing education courses. * Maximize customer satisfaction by treating our customers with respect and responding to their needs in a prompt, friendly, and courteous manner. * Follows all hospital policy and procedures related to infection control * Supports program operations as assigned. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. Work Experience Minimum of 1 year hospital or outpatient health scheduling. Education • High school diploma or GED Specialized Knowledge and Skills • Complete data entry testing with accuracy of 90% or higher • Demonstrate working knowledge of Microsoft Office applications or other computer software as deemed appropriate. • Demonstrate knowledge of EPIC • Demonstrate effective written and verbal communication skills and strong interpersonal skills • Demonstrate knowledge of medical terminology • Demonstrate ability to prioritize and keep pace in a very busy setting. • Ability to perform multiple tasks and adapt to changing work situations • Ability to handle office machinery such as fax machines and multi-line phone system. • Effective written and verbal communication skills and strong interpersonal skills. UM Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #-AM1 Location: Sparrow Hospital Activation Date: Monday, January 19, 2026 Expiration Date: Sunday, March 1, 2026 Apply Here
    $29k-35k yearly est. 9d ago
  • In Home Care Scheduling Specialist

    Right at Home 3.8company rating

    Frederick, MD jobs

    Job Description High-Impact | Fast-Paced | Relationship-Centered Do you want your work to matter every single day? Are you energized by solving problems quickly while supporting and retaining the caregivers who make care possible? We are seeking a Scheduling Coordinator who understands that strong client and caregiver relationships are the foundation of safe, consistent client care. Plus, with a competitive salary of $50,000, you'll be compensated for your hard work and dedication. This role is perfect for those who enjoy making a difference and executing logistical excellence daily. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. If you're ready to contribute to a fun and engaging culture while enhancing the lives of others, apply now! Your day as a Scheduling Coordinator In Home Care As a Full-Time Scheduling Coordinator at Right at Home in Frederick, MD, you will be instrumental in scheduling and coordinating caregivers for clients in their homes, ensuring that each individual receives the attention and care they need. This role demands quick thinking as you respond to last-minute changes, such as call-outs or emergencies, requiring real-time problem-solving to maintain continuity of care. You will build and sustain positive relationships with our caregiving staff, while communicating clearly and professionally with caregivers, clients, and the internal team. By understanding the availability, strengths, and needs of caregivers, you will support them effectively, all while prioritizing client safety. Your attention to detail will be crucial as you document and update schedules accurately, adeptly balancing multiple moving parts to create a seamless experience for clients and caregivers alike. What matters most To excel as a Full-Time Scheduling Coordinator at Right at Home in Frederick, MD, you'll need a blend of key skills that cater to the fast-paced nature of this high-impact role. A strong problem-solving mindset is essential, as you will frequently encounter changes that require quick and real-time decision-making. Comfort with frequent change and resilience is vital, as you will often manage interruptions and adapt to shifting priorities. Staying organized while maintaining calm and confident communication under stress will help you navigate the demands of the job effectively. Additionally, your ability to think on your feet, even with incomplete information, will empower you to make timely decisions. You'll serve as a primary point of connection for caregivers, helping build trust, reduce burnout, and improve long-term retention through clear communication and fair scheduling. Understanding that every day presents unique challenges will keep you flexible and solution-oriented, allowing you to thrive in a dynamic environment focused on delivering exceptional care. Knowledge and skills required for the position are: Mission critical Fast-paced Full Cycle Communication High-impact role Problem-solvers wanted Must be comfortable with frequent change Thrive in fast-paced / high-pressure environments Can make decisions quickly Stay organized while managing interruptions Communicate confidently and calmly under stress Are flexible, resilient, and solution-oriented Understand that no two days will look the same Connect with our team today! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
    $50k yearly 9d ago

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