Job Training Specialist jobs at LifeWays

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Supports the curriculum development and maintenance lifecycle for assigned applications including participation in workflow evaluation, development of new curriculum and related documentation (e.g., tip sheets, quick start guides, knowledge articles). Collaborate with user departments to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported curriculum. Responsibilities And Duties: System Analysis and Design: Analyze and document current business processes and workflows. Identify system requirements and translate them into detailed specifications. Design and implement solutions to improve system efficiency and user experience. Application Support: Provide support for (Epic, Workday, Kronos,) and other applications. Troubleshoot and resolve system issues in a timely manner. Coordinate with vendors and internal teams for system upgrades and patches. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades. Knowledge with various project management approaches, e.g. waterfall, agile. Training and Documentation: Contribute to comprehensive documentation for system configurations and processes. Assist and provide guidance on best practices. Integration and Data Management: Contribute to seamless integration between various healthcare applications. Manage data integrity and security across systems. Perform data analysis and generate reports as needed. Minimum Qualifications: Bachelor's Degree: Computer and Information Science (Required) Additional Job Description: EDUCATION and/or EXPERIENCE: Knowledge typically acquired through a associate degree in a healthcare field (e.g., nursing, respiratory therapy, health information management, etc.), computer science, education, business, or related field; equivalent experience will be considered. SPECIALIZED KNOWLEDGE: Healthcare operations, basic knowledge of computers, education theory KIND & LENGTH OF EXPERIENCE: 1 to 3 years experience in systems analysis, programming, or business / clinical operations SPECIALIZED KNOWLEDGE Knowledge typically acquired through a Field of Study: a healthcare field (e. g. , nursing, respiratory therapy, health information management, etc. ), computer science, education, business, or related field; equivalent Experience will be considered DESIRED ATTRIBUTES Application management lifecycle, Clinical / Hospital Operational experience Additional experience Work Shift: Day Scheduled Weekly Hours : 40 Department CareConnect Training Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

Liberty Cares With Compassion ****$7,500 SIGN ON BONUS!**** At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: STAFF DEVELOPMENT COORDINATOR (RN LICENSE REQUIRED) Job Description: Coordinates the staff development program for the Facility. Acts as personnel health nurse for Facility. Provides orientation for all employees following the orientation policy and outline. Conducts blood-borne pathogens training for all new employees and presents updates to staff. Conducts hazard communication standards training for all new employees and presents updates to all staff at least yearly. Acts as the primary instructor for the Nurse Aide Training Program as approved by DFS, as necessary. Posts workshops, hospital in-service or continuing education classes pertinent to staff and encourages attendance and participation. Coordinates, schedules and directs in-house in-service for all staff. Assists other Nursing Management Team as directed by the Director of Nursing in reviewing incident reports. Works as charge nurse and/or supervisor as needed in nursing emergencies. Job Requirements: Registered Nurse, graduated from an accredited School of Nursing with a current, valid RN license from the North Carolina Board of Nursing. Five years of nursing experience in a long term care setting, and/or nursing education experience. Ability to provide quality nursing care to patients and genuine interest in geriatric nursing. CPR certified yearly. Ability to supervise nursing staff, assuring that work assignments are completed appropriately and timely. Ability to make decisions regarding nursing problems. Ability to teach, instruct and direct orientation, continuing education, and in-services. Read, know, and follow personnel, department and facility procedures, and adhere to local, state, and federal requirements. Visit ********************************* for more information. Background checks/drug-free workplace. EOE. PI16d8195187da-37***********5

Liberty Cares With Compassion At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: STAFF DEVELOPMENT COORDINATOR - RN Job Description: Coordinates the staff development program for the Facility. Acts as personnel health nurse for Facility. Provides orientation for all employees following the orientation policy and outline. Conducts blood borne pathogens training for all new employees and presents updates to staff. Conducts hazard communication standards training for all new employees and presents updates to all staff at least yearly. Acts as the primary instructor for the Nurse Aide Training Program as approved by DFS, as necessary. Posts workshops, hospital in-service or continuing education classes pertinent to staff and encourages attendance and participation. Coordinates, schedules and directs in-house in-service for all staff. Assists other Nursing Management Team as directed by the Director of Nursing in reviewing incident reports. Works as charge nurse and/or supervisor as needed in nursing emergencies. Job Requirements: Registered Nurse, graduated from an accredited School of Nursing with a current, valid RN license from the North Carolina Board of Nursing. Five years of nursing experience in a long term care setting, and/or nursing education experience. Ability to provide quality nursing care to patients and genuine interest in geriatric nursing. CPR certified yearly. Ability to supervise nursing staff, assuring that work assignments are completed appropriately and timely. Ability to make decisions regarding nursing problems. Ability to teach, instruct and direct orientation, continuing education, and in-services. Read, know, and follow personnel, department and facility procedures, and adhere to local, state, and federal requirements. Visit ********************************* for more information. Background checks/drug-free workplace. EOE. PI3498263ea0f5-37***********5

Liberty Cares With Compassion ****$15,000 SIGN ON BONUS!**** At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: STAFF DEVELOPMENT COORDINATOR (RN LICENSE REQUIRED) Job Description: Coordinates the staff development program for the Facility. Acts as personnel health nurse for Facility. Provides orientation for all employees following the orientation policy and outline. Conducts blood-borne pathogens training for all new employees and presents updates to staff. Conducts hazard communication standards training for all new employees and presents updates to all staff at least yearly. Acts as the primary instructor for the Nurse Aide Training Program as approved by DFS, as necessary. Posts workshops, hospital in-service or continuing education classes pertinent to staff and encourages attendance and participation. Coordinates, schedules and directs in-house in-service for all staff. Assists other Nursing Management Team as directed by the Director of Nursing in reviewing incident reports. Works as charge nurse and/or supervisor as needed in nursing emergencies. Job Requirements: Registered Nurse, graduated from an accredited School of Nursing with a current, valid RN license from the North Carolina Board of Nursing. Five years of nursing experience in a long term care setting, and/or nursing education experience. Ability to provide quality nursing care to patients and genuine interest in geriatric nursing. CPR certified yearly. Ability to supervise nursing staff, assuring that work assignments are completed appropriately and timely. Ability to make decisions regarding nursing problems. Ability to teach, instruct and direct orientation, continuing education, and in-services. Read, know, and follow personnel, department and facility procedures, and adhere to local, state, and federal requirements. Visit ********************************* for more information. Background checks/drug-free workplace. EOE. PI91335aafe031-37***********2

We are looking for a training specialist to help support our RCM staff by leading training sessions or developing curriculum to support team members in their roles. The Revenue Cycle Management (RCM) Training Specialist will be responsible for conducting training sessions for the RCM department which includes, but is not limited to Accounts Receivable, Registration, Cash Management, Customer Service, as well as New Hire Onboarding/Training. The RCM Training Specialist will conduct training for administrative functions and utilization of system applications such as athena IDX, Outlook, Microsoft Teams, etc., and assist with specific process improvement initiatives within the RCM department that will drive both system and personnel efficiency. This role works closely with the Quality Assurance (QA) and RCM operational teams to identify areas of opportunity. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation) * Assists with the maintenance of course curriculum for all RCM functions including but not limited to Accounts Receivable, Billing, Cash Management, Customer Service, Payer Contract Management etc. * Collaborates with Education & Development (E&D) Manager to implement measures to ensure the effectiveness of training courses and curriculum. * Participates in and conducts company training programs. * Completes administrative tasks in support of the Education and Development team such as scheduling training sessions, distributing reference materials, and maintaining documentation systems. * Works with the leadership team and other senior staff to address specific training needs. * Assists in organized and effective roll out of new systems, processes, or system updates. * Other duties as assigned by management. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * Healthcare industry experience preferred. Ideal candidate will have experience with professional physician practices in an independent or hospital setting. * AthenaIDX (formerly known as Centricity Business) experience preferred. * Knowledge of RCM for physician practices preferred. * One to three years of individual and team training experience. This experience can be replaced by relevant healthcare industry experience. * Basic knowledge of Windows, Power Point, Word and Teams or similar programs required. * This position requires the ability to appropriately and effectively communicate and maintain the integrity of sensitive, detailed information pertaining to employee's training. * Leadership skills to effectively direct trainees and other department professionals while in a training class environment and ability to properly evaluate comprehension and application of subject material. * This position requires initiative, motivation, creativity, and ability to understand many areas of expertise. * The training area is one of constant change. This position must be able to react positively to these developments and help lead the way forward to include new developments in training targeted to both new and existing employees. * Ability to communicate professionally with all levels of management. * Excellent written or oral communication skills are necessary to produce and deliver quality training programs. * Basic utilization of Microsoft Word, PowerPoint, Outlook, and Teams. * Some travel may be required. * The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional Standing * Occasional Walking * Frequent Sitting * Frequent hand, finger movement * Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Job DescriptionBenefits: 401(k) Bonus based on performance Flexible schedule Health insurance Job Title: Operations Launch Specialist Position Type: Full-Time (40 Hours/Week) Benefits: 401(k) + Insurance Available About HealthSource HealthSource is a national leader in chiropractic care and whole-body health. Our mission is to support franchise owners and clinical teams in delivering exceptional patient outcomes through proven systems, training, and operational excellence. We are seeking an Operations Launch Specialist who will play a key role in onboarding and developing new clinic owners and team members, ensuring a strong and consistent foundation in HealthSource systems, mindset, and operations. Position Purpose To equip all new owners and their teams with a powerful, replicable onboarding experience through our Starting Point Training Program, ensuring each clinic launches with confidence, clarity, and long-term success. Key Responsibilities The Operations Launch Specialist will: Lead new franchisees and team members through our Starting Point 90-Day Training Program Facilitate onboarding, training calls, and support meetings with owners, doctors, and staff Guide users through Cortex learning modules, HS Systems, and onboarding milestones Support our Train-the-Trainer model by empowering owners and leaders to teach and duplicate systems Maintain accountability through progress tracking, communication, and follow-up Collaborate with internal departments to improve onboarding and training resources Ensure all clinics follow required onboarding sequencesno skipped steps Promote a culture of curiosity, consistency, and growth across all training cohorts Success Pillars for This Role We are looking for candidates who align with the following principles: Train to Teach, Lead, and Duplicate Master the Business, Not Just the Role Follow the System, Build the Foundation Lead with Clarity and Connection Stay Accountable and Curious Dont SkipTrust the Process Training Experience Delivered The Starting Point Program includes: Sequential Cortex modules (videos, readings, eLearning) HealthSource University 3.5-day training event Field-based training with active clinic teams Coaching checkpoints and expert roundtables Graduation into Immersion Master Class once clinic opens Each lesson includes: Objectives, goals, and timelines Self-directed learning Application activities and role-playing Case support and field feedback Ideal Candidate Profile The successful candidate will: Be a strong communicator and confident facilitator Have experience in coaching, training, or onboarding teams (healthcare or franchise preferred) Be comfortable holding others accountable with professionalism and empathy Be systems-driven and highly organized, with strong follow-through Be naturally curious and growth-oriented Be able to build connection, trust, and engagement with remote teams Requirements 24+ years of experience in operations, onboarding, training, or clinic management Strong communication and teaching/presentation skills Comfortable working in a structured, process-driven environment Tech-savvy with the ability to learn digital training platforms Healthcare or franchise experience is strongly preferred but not required Schedule & Compensation Full-time: 40 hours per week Remote position, with occasional travel for training events 401(k) and insurance benefits available Compensation based on experience This is a remote position.

American Specialty Health Incorporated is seeking a Training Specialist to join our ASHCare Managed Services (AMS) department. ASHCare Training Specialists design, develop, and deliver high-quality training programs following established best practices and methodologies in adult learning theory. This includes identifying learner needs, creating engaging and interactive content, utilizing various instructional design models, incorporating feedback for continuous improvement, and ensuring the alignment of training materials with organizational goals and compliance standards. Training specialists are also responsible for supervising new employees through their introductory period. Salary Range American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $45,000 to $50,000 Full-Time Annual Salary Range. Remote Worker Guidelines * Remote Worker Guidelines: Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed). Responsibilities * Design, develop, and deliver high-quality training programs. * Design, develop, update, and deliver trainings using current best practices for adult learning theory (e.g. - A.D.D.I.E methodology) to new and existing AMS team members. * Perform needs assessments, evaluate performance data, and collaborate with leadership to determine staff developmental requirements for skill development or training. * Participate in ongoing inter-rater reliability and calibration exercises for quality assurance to identify training gaps and needs. * Maintain a training catalog for all training materials with an established review cycle to ensure they are up to date. * Collects and maintains training feedback to analyze and assess training performance including quality of training materials, delivery of training and satisfaction of trainees. * Collaborate with leadership to develop and maintain an annual training calendar for new and existing team members. * Track and report on all training activity within the department. * Develops learning objectives, role plays, and other experiential tools and techniques to enhance learning of trainees and assure training programs start and end on time. * Utilizes new forms of technology to deliver trainings when appropriate. * Incorporate procedures and policies into all trainings and identifies and assists in the writing or updating procedures or policies. * In collaboration with leadership, develop and implement individual skill development and training plans as needed. * Provide supervision and support to new hires during onboarding. * Offer support to handle or escalate tough interactions and debrief on calls, serving as a resource for agents with inquiries not found in knowledge management tools. * Handle escalated calls for agents in training. * Educate staff and assure compliance with all department and company policies and procedures. * Assesses New Hire performance and provide detailed feedback to AMS leadership on strengths and opportunities of new agents. * Provides feedback to Knowledge Management Analysts on possible resource enhancements. * Coach, mentor, and support AMS team members to improve their knowledge and skills. * Meet individually with employees to review their progress. * Identify, document, and address any personnel/performance issues that arise during training. * Work with Management to transition oversight of new hires, post introductory period. * Participates as an AMS subject matter expert (SME) to support ongoing development and implementation of new programs. * Participates in development work group meetings when needed to learn system processes for new product launches and create training materials. * Assist sales and clinical teams, as requested, to provide professional presentations about the AMS service experience and perform mock/demo calls. * Seek to understand program and product updates to proactively identify training needs. * Performs research and reviews current literature to stay up to date on best practices. * Performs other duties as assigned * Complies with all policies and standards Qualifications * High School Diploma required. * 1 year progressive experience performing customer service duties in a call center required. * 1 year ASHCare Managed Services preferred. * Proficient in Microsoft Office applications including Word, Excel, PowerPoint, SharePoint, and Teams required. (High proficiency) * Prior training and/or supervision experience strongly preferred. (High proficiency) * Strong verbal and written communication skills. (High proficiency) * Ability to effectively lead individuals with diverse backgrounds and needs. (High proficiency) * Ability to present information with small and large groups. (High proficiency) * Thorough knowledge of ASH policies, procedures, and relevant software programs. (High proficiency) * Team-oriented with cross-functional collaboration skills in a fast-paced environment. (High proficiency) Core Competencies * Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. * Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. * Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. * Ability to effectively organize, prioritize, multi-task and manage time. * Demonstrated accuracy and productivity in a changing environment with constant interruptions. * Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. * Ability to exercise strict confidentiality in all matters. Mobility * Primarily sedentary, able to sit for long periods of time. Physical Requirements * Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs. Environmental Conditions * Work-from-home (WFH) environment. American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. Please view Equal Employment Opportunity Posters provided by OFCCP here. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at ************** x6702. ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. #LI-Remote #Concierge #CustomerService ##CallCenter #Train

Bring your Heart to Coarc Full-Time | Monday-Friday, 7:30am-4:00pm (½ hour unpaid lunch) Starting Pay: $24.00/hour Join Our Team and Support the Success of New Employees! Coarc is seeking a motivated and engaging Training and Engagement Specialist to support new employees as they begin their careers with our agency. This role plays a vital part in creating a welcoming, professional, and positive first experience for all staff, helping them feel informed, connected, and supported from their first day through their first year. You will guide employees through orientation, training, and early engagement to ensure they have the tools and confidence needed to succeed in their roles. About the Role The Training and Engagement Specialist develops, coordinates, and delivers training programs for Agency personnel in accordance with regulatory requirements and internal needs. This position leads onboarding, orientation, and early engagement activities to ensure staff receive the tools, knowledge, and support needed to be successful. Key Responsibilities Onboarding & Orientation * Coordinate onboarding activities for all newly hired personnel and act as a primary point of contact during their initial employment period. * Welcome new hires by introducing the agency's mission, vision, values, history, and service structure. * Support personnel in completing required new hire training on schedule; conduct or review key initial trainings such as: Agency Orientation, Overview of IDD (Intellectual and Developmental Disabilities), Code of Conduct / Corporate Compliance, NADSP Code of Ethics, DSP Core Competencies and Vehicle Certification. * Introduce new personnel to key administrative departments as part of their early engagement. * Orient new employees to internal systems including electronic health records, payroll, LMS platforms, and work-order systems. * Provide ongoing check-ins and support throughout the first year of employment. * Collaborate with program leadership to complete worksite orientation checklists. * Prepare and maintain welcome packets with essential agency information. * Provide tours of agency sites as needed. Training Program Coordination * Conduct scheduled or assigned training classes within the annual training program. * Prepare and enter the annual training schedule by December 31 each year; make adjustments to maintain program accuracy and relevance. * Maintain updated curricula, training materials, assessments, and online resource inventories. * Advise program management of required training updates based on regulatory changes or consortium notifications. * Work with the Supervisor and management to revise, expand, or introduce new trainings as needed. * Maintain instructor certifications; train other instructors as required. * Monitor, maintain, and secure training equipment; ensure proper cleaning, storage, and tracking. * Serve as an agency liaison to training consortiums, partner agencies, and educational resources. * Assist with the maintenance of online training systems and training attendance records. Requirements * Bachelor's degree preferred; OR associate's degree with 2+ years related experience; OR High School Diploma/GED with 4+ years related experience. * Strong verbal and written communication skills, including the ability to present to groups. * Must be able to obtain instructor certifications in: SCIP, Adult/Child FA/CPR + AED, Choking Prevention * Valid driver's license required. * Regularly required to lift up to 25lbs and occasionally to lift up to 50 pounds Hear from Our Team "I genuinely love my job and continue to work as much as I do because I love the happiness and smiles from the people we support. Doing something that makes them happy and them genuinely being thankful and happy to see me and have me work with them is what drives my happiness. To see their smiles and laughs in doing things they love". - Employee Testimonial Generous Benefits Offered: We have excellent benefits (health, dental vision), paid training and plenty of paid time off. Please visit our website at ************* for Coarc job openings and to complete an application online. For more information, feel free to contact: Jamie Budai at: **************** or ************ ext. 2141 Mikki Kay at: **************** or ************ ext. 2143 #HP Equal Opportunity Employer

Employment Type:Full time Shift:Description:Responsible for the assessment, training, and continuing education of colleagues within assigned Health Ministries (HM) as it relates to Revenue Integrity operational management duties. Ensures all Revenue Integrity colleagues exhibit general competencies in the use of the Health Information System (HIS) and all other associated Revenue Cycle computer applications as well as organizational and governmental regulatory rules and processes. Provides new hire orientation followed by post-training monitoring to all Revenue Integrity new hire colleagues including new hire colleagues from decentralized departments performing Revenue Integrity related job duties. Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Responsible for training new and current employees from centralized and ancillary departments who perform Revenue Integrity job functions in legacy Health Information Systems (HIS), Epic, and other Revenue Cycle software applications. Provides scheduled in-person classroom and virtual training which includes preparing training schedules, informing target audience of all pertinent details, setting up the training environment, tracking attendance, and following up on colleague assessments and handling of other logistics. Develops and maintains the orientation and training program for new hire colleagues and off-site registration personnel to include Revenue Integrity computer work systems, Revenue Cycle foundational courses, policies and procedures, tenets of compliance and colleague testing. Works with system implementation teams to develop, test, and train end users and QA various applications and functionality. Supports Epic TogetherCare Super User and end user training. Develops, as needed, and maintains current content for colleague training materials, including training SharePoint/TEAMs sites, updates workflows, policies and procedures, and competency tests as approved by the Regional Manager Revenue Integrity Training. Conducts formal monthly training programs for revenue cycle and formal training as needed for all departments performing Revenue Integrity management functions in accordance with department and HIS policies and procedures. Provides updates of regulatory, insurance and billing information to all revenue cycle colleagues. Knows and adheres to all laws and regulations pertaining to patient health, safety, privacy, and medical information. Understands the intricacies of legacy HIS systems and Epic Revenue Integrity applications for investigative research and for troubleshooting registration errors and resolving claim denials. Works with managers to provide feedback and training to staff on errors and other issues that affect reimbursement and/or organizational integrity. Conducts mandatory remedial education for colleagues who create “high-risk” errors. Demonstrates the professional ability to deal positively and effectively with adversarial situations. Works collaboratively with PFS, Revenue Integrity, Compliance, and TogetherCare to continuously identify colleague needs for training and to further develop colleague skills. Acts as a role model around professional maturity and performance standards. Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values. Participates in Continuing Education seminars as related to Revenue Integrity. Performs other duties consistent with the purpose of job as directed. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS: Bachelor's degree preferred or an equivalent combination of education and experience. Credentialed in Epic Cadence, Prelude, and Referral applications strongly preferred. Must successfully complete the Trinity Health TogetherCare Credentialed Trainer Program for Epic Cadence, Prelude, and Referral Applications within one year of hire. Licensure: CHAA and CRCS-I certifications preferred Knowledge and experience of Revenue Cycle functional training for all key Revenue Integrity functions and processes. Some knowledge of and experience with specialized methodology in the development of training support tools. Must possess teaching skills that enhance user learning and involvement. Ability to convey complicated information to end-users in a concise, user-friendly manner that ensures user competency and process compliance, while energizing users' discussion and input. Ability to communicate effectively, both verbally and in written communications, with others internal and external to the organization. Ability to create and edit educational training documentation utilizing accurate grammatical construction, proofreading, and spelling skills. Possesses in-depth knowledge of Federal and State government regulations and Compliance standards pertaining to the healthcare industry. Ability to read, analyze, and interpret Medicare Compliance Regulations. Working knowledge of third-party payer regulations, requirements, and laws governing admissions/registration procedures. Proficient in medical terminology. Ability to calculate figures and amounts such as discounts, co-insurance, co-pays, and deductibles. Ability to plan, organize and accomplish assignments in an efficient and effective manner and with a high degree of professionalism. Demonstrated ability to multi-task and adapt to changing deadlines, competing priorities and unexpected assignments. Proficiency with Microsoft Office including Outlook, Word, Excel, and Power Point. Ability to utilize discretion and sound judgment in handling confidential information and materials. Demonstrated ability to work independently and with minimal supervision. Ability to resolve problems and complete assignments accurately and promptly. Ability to work as a customer-focused team member and provide work leadership and guidance to others. Participates in mandatory training to promote continued professional and emotional development for oneself. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS: Position operates in an office environment. Work area is well-lit, temperature controlled and free from hazards. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication. Must be able to set and organize own work priorities and adapt to them as they change frequently. Ability to concentrate, meet deadlines, work on several projects simultaneously and adapt to interruptions. Must be able to stand, walk, squat and lift training room equipment when necessary. When training, standing may be required for several hours at a time. Ability to work with clients with a variety of learning abilities. Occasional lifting (up to 30lbs), bending, standing, and walking. Must be able to travel to the various sites within ministry and across Trinity sites for coverage/education (10%+) The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Responsible for the assessment, training, and continuing education of colleagues within assigned Health Ministries (HM) as it relates to Revenue Integrity operational management duties. Ensures all Revenue Integrity colleagues exhibit general competencies in the use of the Health Information System (HIS) and all other associated Revenue Cycle computer applications as well as organizational and governmental regulatory rules and processes. Provides new hire orientation followed by post-training monitoring to all Revenue Integrity new hire colleagues including new hire colleagues from decentralized departments performing Revenue Integrity related job duties. Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Responsible for training new and current employees from centralized and ancillary departments who perform Revenue Integrity job functions in legacy Health Information Systems (HIS), Epic, and other Revenue Cycle software applications. Provides scheduled in-person classroom and virtual training which includes preparing training schedules, informing target audience of all pertinent details, setting up the training environment, tracking attendance, and following up on colleague assessments and handling of other logistics. Develops and maintains the orientation and training program for new hire colleagues and off-site registration personnel to include Revenue Integrity computer work systems, Revenue Cycle foundational courses, policies and procedures, tenets of compliance and colleague testing. Works with system implementation teams to develop, test, and train end users and QA various applications and functionality. Supports Epic TogetherCare Super User and end user training. Develops, as needed, and maintains current content for colleague training materials, including training SharePoint/TEAMs sites, updates workflows, policies and procedures, and competency tests as approved by the Regional Manager Revenue Integrity Training. Conducts formal monthly training programs for revenue cycle and formal training as needed for all departments performing Revenue Integrity management functions in accordance with department and HIS policies and procedures. Provides updates of regulatory, insurance and billing information to all revenue cycle colleagues. Knows and adheres to all laws and regulations pertaining to patient health, safety, privacy, and medical information. Understands the intricacies of legacy HIS systems and Epic Revenue Integrity applications for investigative research and for troubleshooting registration errors and resolving claim denials. Works with managers to provide feedback and training to staff on errors and other issues that affect reimbursement and/or organizational integrity. Conducts mandatory remedial education for colleagues who create "high-risk" errors. Demonstrates the professional ability to deal positively and effectively with adversarial situations. Works collaboratively with PFS, Revenue Integrity, Compliance, and TogetherCare to continuously identify colleague needs for training and to further develop colleague skills. Acts as a role model around professional maturity and performance standards. Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values. Participates in Continuing Education seminars as related to Revenue Integrity. Performs other duties consistent with the purpose of job as directed. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. **MINIMUM QUALIFICATIONS** : Bachelor's degree preferred or an equivalent combination of education and experience. Credentialed in Epic Cadence, Prelude, and Referral applications strongly preferred. Must successfully complete the Trinity Health TogetherCare Credentialed Trainer Program for Epic Cadence, Prelude, and Referral Applications within one year of hire. Licensure: CHAA and CRCS-I certifications preferred Knowledge and experience of Revenue Cycle functional training for all key Revenue Integrity functions and processes. Some knowledge of and experience with specialized methodology in the development of training support tools. Must possess teaching skills that enhance user learning and involvement. Ability to convey complicated information to end-users in a concise, user-friendly manner that ensures user competency and process compliance, while energizing users' discussion and input. Ability to communicate effectively, both verbally and in written communications, with others internal and external to the organization. Ability to create and edit educational training documentation utilizing accurate grammatical construction, proofreading, and spelling skills. Possesses in-depth knowledge of Federal and State government regulations and Compliance standards pertaining to the healthcare industry. Ability to read, analyze, and interpret Medicare Compliance Regulations. Working knowledge of third-party payer regulations, requirements, and laws governing admissions/registration procedures. Proficient in medical terminology. Ability to calculate figures and amounts such as discounts, co-insurance, co-pays, and deductibles. Ability to plan, organize and accomplish assignments in an efficient and effective manner and with a high degree of professionalism. Demonstrated ability to multi-task and adapt to changing deadlines, competing priorities and unexpected assignments. Proficiency with Microsoft Office including Outlook, Word, Excel, and Power Point. Ability to utilize discretion and sound judgment in handling confidential information and materials. Demonstrated ability to work independently and with minimal supervision. Ability to resolve problems and complete assignments accurately and promptly. Ability to work as a customer-focused team member and provide work leadership and guidance to others. Participates in mandatory training to promote continued professional and emotional development for oneself. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. **PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** : Position operates in an office environment. Work area is well-lit, temperature controlled and free from hazards. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication. Must be able to set and organize own work priorities and adapt to them as they change frequently. Ability to concentrate, meet deadlines, work on several projects simultaneously and adapt to interruptions. Must be able to stand, walk, squat and lift training room equipment when necessary. When training, standing may be required for several hours at a time. Ability to work with clients with a variety of learning abilities. Occasional lifting (up to 30lbs), bending, standing, and walking. Must be able to travel to the various sites within ministry and across Trinity sites for coverage/education (10%+) The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Responsible for the assessment, training, and continuing education of colleagues within assigned Health Ministries (HM) as it relates to Revenue Integrity operational management duties. Ensures all Revenue Integrity colleagues exhibit general competencies in the use of the Health Information System (HIS) and all other associated Revenue Cycle computer applications as well as organizational and governmental regulatory rules and processes. Provides new hire orientation followed by post-training monitoring to all Revenue Integrity new hire colleagues including new hire colleagues from decentralized departments performing Revenue Integrity related job duties. Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Responsible for training new and current employees from centralized and ancillary departments who perform Revenue Integrity job functions in legacy Health Information Systems (HIS), Epic, and other Revenue Cycle software applications. Provides scheduled in-person classroom and virtual training which includes preparing training schedules, informing target audience of all pertinent details, setting up the training environment, tracking attendance, and following up on colleague assessments and handling of other logistics. Develops and maintains the orientation and training program for new hire colleagues and off-site registration personnel to include Revenue Integrity computer work systems, Revenue Cycle foundational courses, policies and procedures, tenets of compliance and colleague testing. Works with system implementation teams to develop, test, and train end users and QA various applications and functionality. Supports Epic TogetherCare Super User and end user training. Develops, as needed, and maintains current content for colleague training materials, including training SharePoint/TEAMs sites, updates workflows, policies and procedures, and competency tests as approved by the Regional Manager Revenue Integrity Training. Conducts formal monthly training programs for revenue cycle and formal training as needed for all departments performing Revenue Integrity management functions in accordance with department and HIS policies and procedures. Provides updates of regulatory, insurance and billing information to all revenue cycle colleagues. Knows and adheres to all laws and regulations pertaining to patient health, safety, privacy, and medical information. Understands the intricacies of legacy HIS systems and Epic Revenue Integrity applications for investigative research and for troubleshooting registration errors and resolving claim denials. Works with managers to provide feedback and training to staff on errors and other issues that affect reimbursement and/or organizational integrity. Conducts mandatory remedial education for colleagues who create "high-risk" errors. Demonstrates the professional ability to deal positively and effectively with adversarial situations. Works collaboratively with PFS, Revenue Integrity, Compliance, and TogetherCare to continuously identify colleague needs for training and to further develop colleague skills. Acts as a role model around professional maturity and performance standards. Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values. Participates in Continuing Education seminars as related to Revenue Integrity. Performs other duties consistent with the purpose of job as directed. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS: Bachelor's degree preferred or an equivalent combination of education and experience. Credentialed in Epic Cadence, Prelude, and Referral applications strongly preferred. Must successfully complete the Trinity Health TogetherCare Credentialed Trainer Program for Epic Cadence, Prelude, and Referral Applications within one year of hire. Licensure: CHAA and CRCS-I certifications preferred Knowledge and experience of Revenue Cycle functional training for all key Revenue Integrity functions and processes. Some knowledge of and experience with specialized methodology in the development of training support tools. Must possess teaching skills that enhance user learning and involvement. Ability to convey complicated information to end-users in a concise, user-friendly manner that ensures user competency and process compliance, while energizing users' discussion and input. Ability to communicate effectively, both verbally and in written communications, with others internal and external to the organization. Ability to create and edit educational training documentation utilizing accurate grammatical construction, proofreading, and spelling skills. Possesses in-depth knowledge of Federal and State government regulations and Compliance standards pertaining to the healthcare industry. Ability to read, analyze, and interpret Medicare Compliance Regulations. Working knowledge of third-party payer regulations, requirements, and laws governing admissions/registration procedures. Proficient in medical terminology. Ability to calculate figures and amounts such as discounts, co-insurance, co-pays, and deductibles. Ability to plan, organize and accomplish assignments in an efficient and effective manner and with a high degree of professionalism. Demonstrated ability to multi-task and adapt to changing deadlines, competing priorities and unexpected assignments. Proficiency with Microsoft Office including Outlook, Word, Excel, and Power Point. Ability to utilize discretion and sound judgment in handling confidential information and materials. Demonstrated ability to work independently and with minimal supervision. Ability to resolve problems and complete assignments accurately and promptly. Ability to work as a customer-focused team member and provide work leadership and guidance to others. Participates in mandatory training to promote continued professional and emotional development for oneself. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS: Position operates in an office environment. Work area is well-lit, temperature controlled and free from hazards. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. Manual dexterity is needed to operate a keyboard. Hearing is needed for extensive telephone and in person communication. Must be able to set and organize own work priorities and adapt to them as they change frequently. Ability to concentrate, meet deadlines, work on several projects simultaneously and adapt to interruptions. Must be able to stand, walk, squat and lift training room equipment when necessary. When training, standing may be required for several hours at a time. Ability to work with clients with a variety of learning abilities. Occasional lifting (up to 30lbs), bending, standing, and walking. Must be able to travel to the various sites within ministry and across Trinity sites for coverage/education (10%+) The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. As a Clinical Training Specialist, you will be responsible for improving competency, skill sets, productivity and satisfaction of the clinical staff through orientation, onboarding, and ongoing training. The position will complete and report on assessments of competency and clinical training needs. Develops curriculum, and facilitates and evaluates training of medical clinical support staff. The position facilitates learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching to ensure effective and successful delivery is accomplished. Demonstrates PHC's iCare values in daily work. What's Great About this Position? Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well. Continue to develop your skills and grow your career through PHC's training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs. Be creative in training/education. Develop relationships with staff & being the subject matter expert. What You Will Do Provide and coordinate clinical support staff orientation and onboarding training plans; provide skills training as indicated. Assess clinical staff training needs and recognize new competency issues as they arise to plan for training, including group or individual training. Assist in development of training plans. Contribute to the development of training, meeting evidence-based practice and standards and regulations based on credentials of the staff receiving the training. Facilitate clinical staff employee training including technical skills, critical/analytical skills, and soft skills necessary for quality patient care. CLIA Waived Testing coordination, training, and monitoring. Supports Basic Life Support training and compliance reporting. Partner with Training Coordinator to ensure cohesive and effective training and onboarding experience for new and existing staff. Reports on training data. Analyzes information and provides feedback regarding data driven process, quality, and performance improvement. Evaluate results and staff performance after training has been provided, including the quality assurance of training efforts to ensure employees are complying with organizational and regulatory standards. Participate in Clinical Risk Management and related performance improvement activities. Participate in Joint Commission accreditation of designated chapters- Waived Testing and National Patient Safety Goals. Participate on committees and project groups as part of an interdisciplinary team aligning clinical training support with the needs of the organization. Collaborate with direct supervisor and Human Resources to address performance concerns and develop a plan for employee success to include additional training as needed. Performs other duties as needed. Qualifications You Need to Bring Required: Completion of an accredited nursing program accepted by the Iowa Board of Nursing for candidates with LPN or RN licensure or high school diploma or equivalent for candidates with MA certification. 5 years clinical nursing or clinic experience 1 year of work experience providing/coordinating training Effective verbal and written communication skills Basic computer skills including Microsoft Office applications. Able to consistently meet departmental work schedule as designated. Ability to create education/curriculum for training and in-services with an understanding of adult learning. Familiarity with procedures and healthcare equipment and practices used in medical/dental clinics or programs. Ability to interpret, adapt and apply guidelines and procedures. Ability to maintain effective and organized systems to ensure information management. Maintain high standards of courtesy, customer service and cooperation with coworkers, patients and visitors, and exceptional job performance. Capacity to maintain accurate records and exercise discretion in handling confidential information. License/Certifications: Registered Nurse or Licensed Practical Nurse licensed to practice in the State of Iowa or current Medical Assistant Certification or Registration issued by AAMA, AMT, NCCT or NHA; BLS certification as an instructor*; Mandatory Reporter Training approved for the State of Iowa*;Current driver's license with proof of insurance * Must be obtained with Introductory Period if not current. Preferred: Community Health Center experience in clinic setting Experience training adult learners Bilingual in English/Spanish We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $57,200 - $71,500 annually. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $85,800 annually. PHC also offers a comprehensive benefits package, including: Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays License/certification fee reimbursement Paid time off for continuing education & continuing education reimbursement Tuition reimbursement program 401k with company match Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.) Dental insurance Vision insurance Life & disability insurance Flexible spending & health savings accounts Supplemental accident & critical illness insurance Discounts on pet insurance Visit *************************** for a summary of PHC's benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok

Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. As an EHR Training Specialist, you will be responsible for developing training curricula and plans to ensure staff receive the initial and ongoing training needed to use Epic effectively, perform patient access workflows, and maintain competency on Epic functionality. This role will serve as the main point of contact for end users' Epic patient access training. It will require a coordinated and collaborative approach with multiple departments, including Patient Services, Revenue Cycle, Dental, and Primary Care. This position will supply backup support to the EHR Support Analyst team in end-user technical support as needed. Demonstrates PHC's iCare Values in daily work. What's Great About this Position? Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well. Continue to develop your skills and grow your career through PHC's training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs. What You Will Do Develop Epic Patient Access structured onboarding orientation and training for new hires. Assess the Patient Access training needs by position and develop appropriate solutions. Audit Epic skills/knowledge by performing periodic evaluations and competency checks. Supply Epic Patient Access training to staff in a classroom setting and in an elbow support role in the clinics. Develop role-based training content using various software programs, tools, and applications. Design, develop, and maintain instructional materials. Identify patient access training needs and staff knowledge gaps in Epic functionality Organize and manage patient access superuser training Apply adult learning principles to deliver various Epic training programs that achieve all aspects of the learning process. Discern technical abilities and learning styles of class participants and adjust training delivery to accommodate all learners. Conduct post-class follow-up with students and/or leadership to assess the effectiveness of Epic training, making necessary changes when identified. Collaborate with clinic leaders on standardized Epic workflow creation and training. Serve as a resource for the ongoing development and training of staff. Qualifications You Need to Bring Required: Bachelor's Degree with an area of concertation in Secondary Education, Health Information Technology, Adult Education, Instructional Design, or training related field or equivalent combination of education and experience. Relevant experience includes work in a healthcare and/or dental setting and/or experience developing and facilitating training for adult learners. Familiarity with medical terminology. Demonstrated use of desktop technology including Patient Access and ancillary software. Proficiency with Microsoft applications, including Word and Excel. Ability to develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with individuals having different learning styles. Ability to communicate effectively in person, by phone and in writing. Ability to develop and present training to a varied adult learning styles. Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance. Ability to establish and maintain effective working relationships with clinicians, clinical support staff, social services staff, management and peers. Ability to maintain effective and organized systems to ensure timely data reporting. Strong verbal and written communication skills. Adaptability to maintain a high standard of courtesy, customer service and cooperation in dealing with coworkers, patients, clients, and community partners. Adaptability to accepting responsibility for the direction, control, or planning of an activity. Adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Capacity to maintain accurate records and exercise discretion in handling confidential information. Possesses, acquires and maintains the technical/professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Organizes work, sets priorities, and determines resource requirements; determines the necessary sequence of activities needed to achieve goals. Adheres to the values of integrity, compassion, access, respect, and excellence in carrying out work duties. Preferred: Experience as an EMR Trainer, Skills-Based Trainer, EMR Analyst, or similar role Epic Certification We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $18.65 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. PHC also offers a comprehensive benefits package, including: Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays License/certification fee reimbursement Paid time off for continuing education & continuing education reimbursement Tuition reimbursement program 401k with company match Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.) Dental insurance Vision insurance Life & disability insurance Flexible spending & health savings accounts Supplemental accident & critical illness insurance Discounts on pet insurance Visit *************************** for a summary of PHC's benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok | Twitter EMR Trainer, EHR Trainer, Front Desk Trainer, Training Specialist, Training Coordinator, Training Assistant Monday - Friday, 8am - 5pm 40

Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembled a platform with integrated gene editing, delivery and internal manufacturing capabilities. Beam's suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA. This has the potential to enable a wide range of therapeutic editing strategies that Beam is using to advance a diversified portfolio of base editing programs. Beam is a values-driven organization committed to its people, cutting-edge science, and a vision of providing life-long cures to patients suffering from serious diseases. Position Overview: The Specialist I/II, Compliance and Training, will oversee the day-to-day operations of our Learning Management System (LMS), support training program development, and partner with cross-functional teams within Beam and support the Sr Manager. This role is specifically responsible for supporting the development of NC training materials and knowledge assessments for key processes and systems while administering global training. The position is critical to Beam's support of 21 CFR 211.25, which requires that personnel have the necessary education, training, and experience for their roles, including training in GMPs related to their functions. The Specialist I/II, Compliance and Training will provide training and expertise in training processes, procedures, and operational activities to Quality Systems users globally. This role will support key stakeholders in ensuring compliance with training for phase-appropriate GxPs, global HR/Legal/regulatory training, and applicable global policies. This role works cross-functionally and serves as a liaison between the Global Quality System and Compliance team and Beam. The Specialist I/II, Compliance and Training is a key contributor role and reports to the Sr Manager, Quality Systems and Compliance. This position is expected to be on-site three days a week. Primary Responsibilities: Design and deliver instructional materials, both digital and physical, in an efficient, effective, appealing, engaging way. Assist with managing and evaluating the performance/effectiveness of quality system training programs. Manage NC day-to-day operations of the site Learning Management System (LMS), including auditing, reporting, and compliance monitoring. Partner with functional areas to assess training compliance, perform effectiveness checks, and track trends. Lead annual curriculum audits and provide guidance to department leaders. Create and maintain site-level curricula, job aids, and training documentation. Support line management with project coordination, review of training content, and oversight of annual GMP/GDocP training. Deliver training for Visual Inspection, MES, gowning, etc., as needed. Facilitate Durham BTEC grant for Beam. Monitor training program effectiveness and identify opportunities for continuous improvement. Assist in improving and maintaining Beam's overall Quality Management System (QMS), including policies and procedures, while keeping them current with emerging and changing regulations. Support development of harmonized/streamlined/standardized processes and supplemental documents (including Work Instruction creation or maintenance) governing management and usage of Quality Systems. Maintain system-related metrics and assist in analyzing training effectiveness based on those metrics. Perform as System Coordinator including: Executing training administration of document change control workflow for Controlled Documents. Contact for basic technical questions relating to the use of the training portion of the document management system globally. Support to functional department SMEs to develop and maintain functional level training content and curricula. Qualifications: University degree in scientific discipline/Life Sciences or equivalent experience in the biotech or pharmaceutical industry or 10+ years of relevant experience in a GMP and GXP environment with at least 3 years of demonstrated experience with the development, maintenance, and training oversight required. General knowledge of regulatory requirements for the pharmaceutical, biotechnology, or vaccine industry. Skilled in determining the state and needs of the learner and defining the end goal of instruction. Excellent interpersonal effectiveness, written/verbal communication, influencing, and negotiation skills. Ability to work independently with good listening and communication skills. Excellent computer skills and advanced knowledge of Quality Systems. Direct experience with Quality Management Systems, Document Management Systems, Learning Management Systems, and Microsoft Office, including Word and Excel. Self-motivator with the ability to follow up on and complete multiple projects simultaneously. Formal or technical writing experience. Highly attentive to details and able to work well as part of a team. Demonstrates consistent judgment, quality, accuracy, speed, and creativity. Understands, selects, and uses appropriate risk management and root cause analysis tools. Takes initiative in making improvement suggestions to promote operational goals. Applies Quality concepts and company policies to resolve issues of moderate complexity in an effective manner. Facilitates designing processes with Quality built in from the beginning. Identifies and uses good judgement to handle out-of-compliance situations. Positive approach. The salary range below reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on several factors including, but not limited to, relevant experience, education, scope of job, internal comparisons, and market data. Beam Pay Range$100,000-$125,000 USD

Training Specialist (Learning Engineer) At Grafton Integrated Health Network, we're united by a shared purpose: helping individuals with complex needs live their best lives. Our work changes lives - including our own - by creating meaningful impact through compassion, collaboration, and growth. As a member of our Learning team, you'll play a vital role in equipping employees with the tools, skills, and confidence they need to provide exceptional care and thrive in their roles. Discover what it means to lead with Heart & GRIT - the Grafton Way. Provides direct training and consultation to both internal stakeholders and external customers in consultation and outreach line of business as related to Ukeru, Trauma Informed Care, and Grafton Method techniques and strategies. Coordinates training with external stakeholders as well as is involved with the distribution of Ukeru blocking equipment. Demonstrates the highest form of customer service and professionalism while promoting the brand of Grafton Integrated Health Network and specifically Ukeru. Reports to the Performance Architect. ESSENTIAL JOB FUNCTIONS * Travels extensively (42 of 52 weeks of travel per year) to provide direct training and/or consultation and guidance to external customers (both independently and as a member of a team). Will use firsthand experience, training, and knowledge in the field to give guidance and advice to leadership and employees of other organizations in the moment. Must have the ability to "think on your feet", respond professionally when verbally challenged, and to provide solid advice to very difficult situations independently. Responses will not only affect impressions of Grafton (Ukeru), but also can affect the external customer's organization. * While at customer's facility will advise and guide organization's leadership in such areas as: communication plans, orienting clients to Ukeru, creating data management systems with accompanying dashboards for reporting, equipment selection and placement, coaching staff in the implementation of philosophy as well as techniques, managing employees who are not buying into new approach, communicating initiative to external stakeholders including parents/guardians, and implementing recognition programs to support the initiative in a positive manner. * As part of a team, organizes and completes the Grafton Cultural Assessment at external agencies. These activities include: facilitating focus groups, meeting with various levels of administration, meeting with various level of clinical and program team members, review of policy and procedures, tour facilities, review incident data as well as organizational data, prepare final written report, and deliver a verbal report directly to the leadership team. * Provides training and/or consultation and guidance to internal stakeholders throughout Grafton. This may include parents of Grafton clients. * Responsible for making travel arrangements for self and/or others who will be conducting training. Will also be responsible for ensuring that the training site is adequate, and materials are prepared and delivered to the training site. Once training is complete will ensure paperwork is completed in a timely manner. * Constant interface with external and internal customers. Expected to deliver the highest level of customer service while representing Grafton in a professional and positive manner with great attention to the principles of Grafton and specifically Ukeru. Must present as a brand ambassador of Grafton/Ukeru in all aspects of the role. * Assist with the sale of equipment, through sharing knowledge and experience and suggesting type and quantity based on various factors. * Responsible for offering suggestions for ongoing curriculum updates and development of materials used for training. * Responsible for assigned account management activities such as: * Building strong customer relationships to maintain old business and acquire new sales based off their needs. * Acting as the customer's representative to ensure that their requests are met with a focus on improving the customer experience in a timely manner. * Collecting and analyzing data pertaining to the organizations to understand changing needs. * Research new legislature changes and know the ins and outs for each assigned state. * For employees working remotely within Ukeru Systems as part of their normal schedule or on an inconsistent basis, it is expected that the employee have a designated area to work that is quiet and represents Grafton in a positive manner, the employee join scheduled Flash meetings with their camera on, the employee be prepared and on their computer during the hours agreed upon with their supervisor, and that the employee generally see the it as a shared responsibility to stay connected and engaged with other employees in order to promote teamwork and coordination. * Attends seminars, conferences, classes, etc., to enhance and maintain knowledge of developments in the Human Service and Performance Improvement fields. * Prepares reports, correspondence and other documents/information regarding the activities, policies and accomplishments of Grafton (Ukeru). * Performs other duties as necessary. MINIMUM QUALIFICATIONS * Bachelor's degree preferred or equivalent experience in the human services field. * Requires a valid driver's license and dependable transportation. * Requires a minimum of 1 year in a direct service delivery position (ex. direct support professional, case manager, teacher, therapist, etc.); or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. * Availability and willingness to travel frequently. Travel target for Learning Engineers is 42 out of 52 weeks per year. EMPLOYEE BENEFITS: Caring for You, So You can Care for Others: * Medical, dental and vision * Flexible Spending & Health Savings Accounts * Generous Paid Time Off plan & attendance incentives * Employer Paid Life Insurance * Employee Assistance Program (EAP) * Short-term disability (STD) * Long-term disability (LTD) Stronger Together: Supporting Your Growth & Success: * Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training! * 401(k), including an employer match up to $2,500 annually * Education Assistance up to $5,250 annually * As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness If you have issues applying or have any questions about this position, please reach out to us at ************** Grafton is an equal employment opportunity employer and tobacco-free workplace. #LP

The Technical Engineering Training Specialist is responsible for developing and conducting training programs for Internal and External customers for the complete Stago Product line (instruments, reagents and digital products), giving the customer the highest level of understanding, functionality and operation. Essential Duties & Responsibilities * Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all new hire Engineers on all system types from installation through to decommission. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events. * Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all customer BMETs (Biomed Engineers) when requested from annual PMs and basic curatives. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events. * Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. Demonstrates procedures being taught, such as programming, troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events. * Administers written and practical examinations and provides all employee grades to Training Coordinator and / or Director TSG. * Maintains training department equipment in excellent working condition, units are current on PMs and TBs, this includes customer instruments, FSG training instruments and the instruments in the VIP space. * Observes trainees in classroom and answers trainees' questions. * Annually, or as needed, review material to update the training program to ensure continuous improvement. Ensures retired documents are properly archived and only new material is presented. Work on projects as requested by Director TSG. * Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program. * Ensures that all Engineers and BMET classes have functioning analyzers, proper reagents and printed material prior to the class starting. Education and Requirements * BS degree in related field from an accredited four year college or university required in the field of Engineering; Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required, some training experience preferred. * To perform this job successfully, an individual should have knowledge of Database software, Microsoft Office Suite. All company usable software. * Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Demonstrated typing / key boarding skills. * Ability to travel domestically or internationally, if needed. Up to 10% travel may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as defined by customer requirements. We offer an extensive benefit and compensation package that includes medical, dental, vision, FSA, 401k, PTO, life and disability insurance, as well as a comprehensive leave program. Pay anticipated for this position in New Jersey is from $70,000-$85,000 depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company's needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

The Technical Applications Training Specialist is responsible for developing and conducting training programs for Internal and External customers for the complete Stago line of products (instruments, reagents and digital products), providing the customer the highest level of understanding, functionality and operational knowledge possible. Job Duties: * Responsible for all external customer training done at Stago Training Center as well as at customer facility. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events. * Work with TSMs and other Training Leads to evaluate the course material to ensure it is current and in compliance with lab regulations. * Participate in annual review of department material to update the program and ensure continuous improvement. Ensure retired material is properly archived and new material is properly documented with an effective date. * Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events. * Demonstrates to internal and external customers the procedures being taught, such as loading products and patient samples, maintenance, basic troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events. * Observes trainees in classroom and answers trainees' questions. * Administers written and practical examinations and submits said grades to the Training Coordinator and / or Director TSG. * Work in an environment of continuous quality improvement. Work on Projects as requested by Director TSG. * Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program. * Manages needs for internal and external customer classes from printouts to functioning analyzers. * Travel in field with TSS if possible to improve training programs. Education/Experience: * BS degree in related field from an accredited four year college or university required; (MT) Certification or equivalent preferred; Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required. * Knowledge of Hemostasis and some training experience preferred. Skills: * Knowledge of database software, Microsoft Office Suite. All company usable software. * Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Demonstrated typing/keyboarding skills * Travel: Ability to travel domestically or internationally, if needed. Up to 10% travel may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements. We offer an extensive benefit and compensation package that includes medical, dental, vision, FSA, 401k, PTO, life and disability insurance, as well as a comprehensive leave program. Pay anticipated for this position in New Jersey is from $70,000-$85,000, depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan which is associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company's needs. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or other characteristics protected by law.

Pay $18.00 - $23.00 an hour The Training Specialist is responsible for organizing and developing new curricula as necessary for assigned projects. The Training Specialist will work across other collaborating organizations to meet the needs of shared initiatives. This position will organize and set up training sessions, present components of training, elicit and schedule internal and external trainers. This position may recommend improvements to the training program, identify training needs and be flexible in meeting those needs, participate in agency related activities, ensure compliance with internal and external regulation and operating standards, and assist with other project related functions as necessary, and assist others in accessing information and resources. Core Responsibilities * Develop new curricula and training in response to trend information and project needs and revise on an annual basis or as needed. * Include in the new curricula: multi-media approach, hands on approach, and update visuals and handouts. * May include presenting at new hire orientation. * Assist in the oversight of program activities of assigned staff, contribute to project's strategic direction and activities. * May provide trainings and tracking through the agency's Learning Management System. * Analyze, research, and make recommendations concerning changes and improvements to existing training plan; following through on the implementation of such changes in a timely manner once approved. Required Abilities * Strong attention to detail. * Demonstrated skill in written and verbal communication. * Able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments. * Professionalism in all decision making and use of good judgment based on regulatory and quality standards. * Maintain professional boundaries and confidentiality. * Exercise tact, discretion and judgment in working with a variety of people. * Must possess the ability to make independent decisions when circumstances are warranted. * Ability to be flexible and available to interact with employees at all levels. * Must be self-directed and motivated. * Must be able to manage and cope in sometimes stressful situations. * A high degree of creativity, thorough working knowledge of the business, attention to detail and high level of organizational skills are required. Qualifications * Bachelor's degree. * Minimum of three years' experience in adult education or orientation coordination. * Proficiency in computer programs (windows, outlook, adobe, word, excel). * Travel is required. Must have valid NYS Driver's License. Benefits Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. * Comprehensive Health/Dental/Vision * Direct Deposit * Flexible Spending Account (FSA) * Retirement Plan 403(b) * Life Insurance * Voluntary Benefits * Employee Assistance Program (EAP) * Generous PTO Plans (Sick, Vacation and Employee Leave) * Tuition Reimbursement * Service Awards * Employee Appreciation Events * Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full located within the job posting at upstatecpjobs.org. To access a copy of the job description Click Here - Training Specialist

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $51,755.37 - $77,633.06 Hospital Billing Training Coordinators work with training managers, principal trainers, and operational Billing leadership to deliver in-person and virtual training sessions to support new hire onboarding and continuous improvement initiatives. Duties encompass design and delivery of Epic-system training specific to application, as well as foundational AMHS Revenue Cycle Academy Training Program content to support end users' understanding of the workflows for which they will be responsible. Design of ad-hoc training sessions providing targeted training support to small groups, addressing training tickets through virtual sessions, and 1:1 remediation training for existing staff, is required in addition to onboarding program efforts. Strong operational understanding of Hospital Billing workflows required. Development of job aids, resources, and staff communication materials written by training coordinators provides end users with reference documents across campus sites. This role's primary goal is to ensure that employees have the skills that they need to meet organizational goals: working closely with Training staff, Epic, and Operations to ensure the delivery of high quality end-user training. Training Coordinators are responsible for program delivery that supports the successful education of Revenue Cycle staff across the Albany Med Health System. Primary Job Responsibilities: * Delivery of in-person and virtual training sessions * Responding to training tickets, trouble shooting with end user and providing instruction to resolve issue including location of resources for reference * Design, development, and maintenance of classroom instructional materials as needed. * Job Aid design and development. * Material preparation for onboarding Academy sessions. * Quality Assurance review of new hire proficiency and productivity during training. * Session summary and feedback to management. * Site visits to meet with operational leadership and end users to identify training opportunities, answer end user questions, and recommend training plan. Additional Responsibilities: * Serves as expert educator to internal staff. * System testing as necessary. * Learns new content and consults with subject matter experts to develop training materials and answer any participant questions. * Manages projects by prioritizing and creating and adhering to timelines. * Develop role-based training content, independently or with team members using a variety of software programs, tools, and applications. * Incorporates feedback from others into existing training. * Understand strategic initiatives of system-wide AMHS training team, while delivering detailed tasks. * Foresee the needs of the teams and work to proactively address them. Minimum Qualifications: Education: * Bachelor's degree or equivalent experience in a healthcare related field Experience: * 3+ years of relevant experience in Healthcare, curriculum design/delivery. Certification & Registration: * Must become Epic certified within the time outlined upon hire. Required Skills & Abilities: * Healthcare experience required, specific to Rev Cycle content area- Hospital Billing * Experience in curriculum design/delivery highly preferred. * Previous Epic experience within specified applications strongly desired. * Ability to learn quickly and manage complex workflows independently * Knowledge of and ability to use Microsoft Office suite * Ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding audience attention, developing effective materials, and handling questions or challenges from the audience. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.