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Appointment Setter jobs at Lithia Motors - 40 jobs

  • Automotive Appointment Setter (Bi-Lingual English/Spanish Preferred)

    Healey Brothers, Inc. 3.6company rating

    Goshen, NY jobs

    Job Description Who We Are: Healey Brothers, Hudson Valley's largest automotive brand, with over 45 years of service. That means that your growth potential is virtually limitless. Our employees have transitioned from salespeople to general managers, and from technicians to service managers. Our employees are our biggest asset, and that belief is reflected in how we treat our employees. Who We're Looking For: Healey Brothers is currently hiring a call center representative in our corporate office centralized Business Development Center. This employee's key role will consist of answering incoming calls in our centralized business development center and setting sales and service appointments for customers, providing a word class experience to all our customers. The ideal candidate will have at least 1 years' experience of corporate/business experience and handling high volume calls. Experience in the automotive industry is a plus. Details About This Position: This position is a Full Time and Hourly position. It sits on site at our Healey Brothers Inc Corporate Office in Goshen, NY. The schedule for this position is a daytime 8-hour shift. Compensation will reflect the ideal candidate's experience. Who You'll Report To: Christopher Wuttke, Business Development Center Manager What You Will Bring to the Table: 1+ years of experience of corporate/business experience handling phone calls preferred Dealership BDC experience preferred Confident, pleasant and professional phone voice Possess time management skills and be able to work independently Valid driver's license and a good driving record Dealership experience is a plus Must have the ability to pass background check Why You Should Work with Healey Brothers: At Healey Brothers we are a fun and fast paced work environment that genuinely believes from promoting from within- at Healey Brothers, your possibilities are endless. We offer many positions that allow an employee to grow as much as they choose. From Sales, Service, Technicians, Administrative, Managerial, front of the house or back of the house, you will learn so much from all our employees, most of whom have worked with Healey for well over a decade or more! At Healey Brothers we offer the following benefits: Medical, Dental, and Vision Insurance 401K Match Paid Vacation, Sick, and Holidays Life Insurance FSA and DCA Accounts No Cost Disability and Short-Term Disability Weekly Pay Discounted Vehicle, Service, and Parts Purchases Internship/Seasonal Opportunities And more! What You Will Do: Answer all incoming phone calls according to a proven, pre-set script, and schedule a service appointment Confirms next day scheduled appointments booked 48+ hours ago Contacts customers to re-schedule “no-show" customer appointments Contacts customers regarding special order parts, incomplete recalls, complimentary services, next service Follows up with customers via telephone, email and mailings after service regarding their satisfaction Strives to resolve issues between customers and dealership Works closely with department managers to ensure customer satisfaction Maintains CSI at or above company standards Purify and update customer changes in database Respond to customer website requests (internet inquiries) Contacts internet clients via e-mail and phone to schedule a service appointment Generate appointments and quotes by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers Set appointments Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings Provide superior customer service and achieve highest degree of customer satisfaction Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements Meet specified monthly targets and goals Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Deliver inquiries/messages intended for other sales personnel and departments promptly Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude Healey Brothers Mission Statement: Utilizing cutting-edge automotive technology and training to give our customers a seamless, stress-free experience to earn their business for life. Our Core Values: Family, Trust, Attitude, Innovation, and Drive. Healey Brothers EEO Statement: Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.
    $25k-35k yearly est. 22d ago
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  • Electrical Qualification Agent

    Cummins 4.6company rating

    Detroit, MI jobs

    We are looking for a talented Electrical Qualification Agent to join our team specializing in quality, inspection, and safety for our location in Detroit, MI , or other major metropolitan areas within the state. This role requires 90% or more travel and plays a critical part in ensuring compliance, safety, and operational excellence across electrical installations and services. As an Electrical Qualification Agent, you will be responsible for inspecting new electrical installations, reviewing plans, issuing and pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. You will act as a qualification agent for electrical systems, including medium/high and low voltage power systems, generator installations, EV charger installations, loadbank testing, marine power generation, hydrolyzers, and fuel cells. This position requires maintaining a current Master Electrician license (or equivalent) in your home state and obtaining reciprocity licenses for other states as needed. Key responsibilities: + Driving Electrical Safety and Compliance: Ensure all electrical work performed by Cummins employees or subcontractors complies with NEC and state regulations. Conduct site visits, perform safety audits, and confirm adherence to compliance standards. + Managing Permits and Documentation: Obtain and manage electrical permits for all jobsite activities across multiple states and municipalities. Review design criteria, specifications, and documentation to ensure compliance with NEC/NFPA70e codes. + Supporting Technician Development: Monitor and maintain technician trainee cards, hours, and continuing education requirements to ensure compliance with state regulations. + Collaborating Across Teams: Work closely with PEM/PM/Data Center and Start & Test teams to align schedules with permitting requirements. Participate in electrical safety meetings and foster a culture of safety and teamwork. + Maintaining Regulatory Relationships: Build and sustain working relationships with state, city, and local agencies to ensure smooth operations and compliance. This position demands strong organizational skills, attention to detail, and the ability to work collaboratively while traveling extensively. If you are passionate about electrical safety, compliance, and delivering exceptional service, we invite you to join our team and make a meaningful impact. In this role you will make an impact in the following ways: Objective 1: Create a Better Work Environment + Safety + OSHA Recordable Rate: Contribute towards the journey to "safety interdependence" by watching out for myself and my peers supporting the goal of working injury free. + Find It Fix It: Actively participate in the "Find It Fix It" program completing targets each month. + Q1-Q2 Target is 4 per month. + Q3-Q4 Target is 8 per month. + Safety Six: Ensure compliance with safety six (safety glasses, cut resistant gloves, safety shoes, LOTO, wheel chocks, quality JSA). + Incident Reporting. Ensure all incidents (Near Miss / Property Damage) as well as concerns of injury are reported immediately leveraging Axiom for injuries as appropriate. + JSO: Participate in the JSO process by completing at least two JSO per month achieving ≥ 4.0 quality. + JSA: Develop a working knowledge of the ANVL tool to support service techs through the JSA process. + Cleanliness/Housekeeping: Maintain a clean working environment. + Toolbox Talks: Actively participate in weekly toolbox talks. + Compliance Training: Ensure Annual Compliance Training for my position is completed. + Safety Meetings: Support and actively participate in monthly safety meetings. + Employee Engagement + Organizational Health: Participate in employee surveys educating myself on priority practices and how they apply in my role. Support programs my site executes to drive improvement in organizational health. + Investing in our Communities and Planet + EEEC: Participate in at least one event scheduled in my location this year. + Planet 2050: Facilitate/Support all eco-funded projects and complete at least one eco-efficiency project supporting Planet 2050 in every location in my area. Objective 2: Improve Customer Experience (Service Delivery, Growth, Profitability) + NPS: Support improvement in Service NPS scores to ≥ 75% by: + Welcome customers professionally by greeting them or answering the phone as quickly as possible. + Contribute to customer retention by addressing customer concerns before the interaction has ended. + Support a high level of Customer Excellence by responding to email and phone messages in a timely manner. + Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning from them. + Maintain an open line of communication with customers and employees & Washington Labor & Industries Organization. + Analyze and streamline processes to improve efficiency and avoid missteps. + Establish a process to maintain organized and effective files. Objective 3: Support a Leadership Culture that Ignites Teamwork + Performance Management (TMS): Complete my self-assessment during the midyear and yearend process. + Stakeholder Feedback: Ensure I ask for stakeholder feedback as part of the TMS process. + Uphold Cummins values of Integrity, Caring, Diversity and Inclusion, Teamwork, and Excellence. + Work together as a team to accomplish our 'common' goals. + Maintains employee confidentiality. + IDP: Partner with my supervisor embracing IDP development for myself with a minimum of one IDP. + Demonstrate my impact in leading others by role modeling and championing Cummins Leadership Behaviors while creating a culture of appreciation. + Creates the right environment. + Thinks strategically and sets the aim. + Is Authentic and builds trust. + Engages in constructive conflict. + Ensures alignment (playbook). + Demonstrates individual and collective accountability. + Fosters open communications. Objective 4: Day to Day functions of the role + Primary duties include inspecting new electrical installations, reviewing plans, issuing permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. They will also assist with electrical safety and in investigating incidents. + Hold a current State electrical license with required hours and continuing education credits. + Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. + Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: + Generator installations and service + Electric vehicle charger installation and service + Loadbank testing + Marine power generation + Hydrolyzers + Understand and be ready to carry out the duties of a qualification agent which include the following: + Ensure that all electrical work performed by Cummins employees complies with the electrical installation rules and laws of the state. + Ensure that all electrical safety procedures are utilized. Perform site visits, perform JSO and confirm electrical safety compliance is being adhered to. + Ensure that all electrical labors, permits, and licenses required to perform electrical tests are used and we are following all state electrical laws and regulations. Permits may need be purchased in person. Obtain electrical permits for all State and or local activities and reciprocity states as required. + Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to qualification. + Qualification agent is responsible for technicians to keep trainee cards up to date. + Hours for our technicians to qualify for electrical tests will be monitored and submitted to the state by the qualification agent. + Qualification agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. Hours of electrical work as defined and approved. 32 hours of in person continuing education required for renewal. + If required, make note in job story that inspection has been completed or attach a virtual screenshot of the confirmation e-mail in Cummins operations systems. + Maintain a working relationship with the State Department of Industrial Relations (if required). + Maintain any State compliance with confidence testing requirements. + Work with Electrical Safety Coordinator and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure all technicians are up to date on the latest state requirements and drive an improved safety culture. + Understand if we need a specific license(s) to do business in individual cities or municipalities. + Work with the PEM/PM teams to ensure schedules align with permits. + Work with the start and test team on permitting and compliance for any testing. + Attend meetings as required, both virtual and in-person. + Other duties as assigned or required for the position. RESPONSIBILITIES To be successful in this role you will need the following: + Business Insight: Demonstrates a strong understanding of business operations and market dynamics to advance organizational objectives effectively. + Effective Communication: Develops and delivers clear, concise, and audience-specific communication across multiple channels to foster understanding and alignment. + Customer Focus: Builds and maintains strong relationships by delivering solutions that prioritize customer needs and create long-term value. + Managing Complexity: Analyzes and synthesizes large volumes of information, including conflicting data, to identify patterns and solve problems efficiently. Education, Licenses, Certifications: + College, university, or equivalent degree required. + This position may require licensing for compliance with export controls or sanctions regulations. Experience: + Intermediate level of relevant work experience, including team leadership experience, required. QUALIFICATIONS + Primary duties include inspecting new electrical installations, reviewing plans, issuing/pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. QA's will also assist with driving electrical safety and in investigating incidents. + Maintain and keep current Master Electrician license, equivalent master license, or other required licenses in QA's home state as well as any reciprocal states as required by or requested by Cummins. Maintain proper hours of work and any associated continuing education credits. + Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. + Act as qualification agent of Electrical systems, including medium (high) and low voltage power systems in a variety of environments: + Generator Installations and Service + EV Charger Installation and Service + Loadbank Testing + Marine Power Generation + Hydrolyzers + Fuel Cells + Ensure that all electrical work performed by Cummins employees or subcontractors of Cummins complies with NEC and the electrical installation rules and laws of the State. + Regularly travel and perform site visits for checklist review, perform JSO's, electrical safety audits, and confirm that all work is being performed within compliance and safety rules. + Ensure that all electrical labors, permits, and licenses required to perform electrical testing, installation, repair, or commissioning have been pulled, in place, and displayed accordingly. Review to ensure that Cummins or any Cummins subcontractors are adhering to all NEC and State electrical laws/regulations. + Obtain electrical permits for all Cummins or jobsite activities from any State, city, and or local municipalities. Permits would be the responsibility of the QA and managed in both the QA's home state as well as any reciprocity states. Permits may need be pulled/purchased in person. + Work with the PEM/PM/Data Center and Start & Test teams to ensure the proper permitting has been obtained for upcoming work. + Review design criteria, specification, drawings, equipment submittals, and other documentation to ensure it meets NEC/NFPA70e codes and qualifications. + Qualification agent in some states may be responsible to keep technician trainee cards up to date. Hours for Cummins technicians to qualify for electrical tests will be monitored and submitted to the state by the agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. If required by the State, make notes in job story that a QA inspection has been completed and/or attach a virtual screenshot of e-mail in Cummins operations systems. + Maintain a working relationship with any State, City, or local municipality agencies as required. + Maintain any State, City, or local or loadbanking requirements as required. + Work with Electrical Safety Coordinators and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure that all technicians are up to date on the latest regulations and requirements. Drive a collaborative and improved safety culture. + Attend meetings as required, both virtual and in-person. + Other duties as assigned or required for the position. Travel percentage in QA's home state(s) or reciprocal states is estimated at 75-90%. Job Service Organization Cummins Inc. Role Category Off-site Remote Job Type Exempt - Experienced Min Salary $78800 Max Salary $118200 ReqID 2423904 Relocation Package No 100% On-Site No Cummins and E-Verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
    $78.8k-118.2k yearly 12d ago
  • Electrical Qualification Agent

    Cummins Inc. 4.6company rating

    Detroit, MI jobs

    We are looking for a talented **Electrical Qualification Agent** to join our team specializing in quality, inspection, and safety for our location in **Detroit, MI** , or other major metropolitan areas within the state. This role requires **90% or more travel** and plays a critical part in ensuring compliance, safety, and operational excellence across electrical installations and services. As an Electrical Qualification Agent, you will be responsible for inspecting new electrical installations, reviewing plans, issuing and pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. You will act as a qualification agent for electrical systems, including medium/high and low voltage power systems, generator installations, EV charger installations, loadbank testing, marine power generation, hydrolyzers, and fuel cells. This position requires maintaining a current Master Electrician license (or equivalent) in your home state and obtaining reciprocity licenses for other states as needed. **Key responsibilities:** + Driving Electrical Safety and Compliance: Ensure all electrical work performed by Cummins employees or subcontractors complies with NEC and state regulations. Conduct site visits, perform safety audits, and confirm adherence to compliance standards. + Managing Permits and Documentation: Obtain and manage electrical permits for all jobsite activities across multiple states and municipalities. Review design criteria, specifications, and documentation to ensure compliance with NEC/NFPA70e codes. + Supporting Technician Development: Monitor and maintain technician trainee cards, hours, and continuing education requirements to ensure compliance with state regulations. + Collaborating Across Teams: Work closely with PEM/PM/Data Center and Start & Test teams to align schedules with permitting requirements. Participate in electrical safety meetings and foster a culture of safety and teamwork. + Maintaining Regulatory Relationships: Build and sustain working relationships with state, city, and local agencies to ensure smooth operations and compliance. This position demands strong organizational skills, attention to detail, and the ability to work collaboratively while traveling extensively. If you are passionate about electrical safety, compliance, and delivering exceptional service, we invite you to join our team and make a meaningful impact. **In this role you will make an impact in the following ways:** **Objective 1: Create a Better Work Environment** + Safety + OSHA Recordable Rate: Contribute towards the journey to "safety interdependence" by watching out for myself and my peers supporting the goal of working injury free. + Find It Fix It: Actively participate in the "Find It Fix It" program completing targets each month. + Q1-Q2 Target is 4 per month. + Q3-Q4 Target is 8 per month. + Safety Six: Ensure compliance with safety six (safety glasses, cut resistant gloves, safety shoes, LOTO, wheel chocks, quality JSA). + Incident Reporting. Ensure all incidents (Near Miss / Property Damage) as well as concerns of injury are reported immediately leveraging Axiom for injuries as appropriate. + JSO: Participate in the JSO process by completing at least two JSO per month achieving ≥ 4.0 quality. + JSA: Develop a working knowledge of the ANVL tool to support service techs through the JSA process. + Cleanliness/Housekeeping: Maintain a clean working environment. + Toolbox Talks: Actively participate in weekly toolbox talks. + Compliance Training: Ensure Annual Compliance Training for my position is completed. + Safety Meetings: Support and actively participate in monthly safety meetings. + Employee Engagement + Organizational Health: Participate in employee surveys educating myself on priority practices and how they apply in my role. Support programs my site executes to drive improvement in organizational health. + Investing in our Communities and Planet + EEEC: Participate in at least one event scheduled in my location this year. + Planet 2050: Facilitate/Support all eco-funded projects and complete at least one eco-efficiency project supporting Planet 2050 in every location in my area. **Objective 2: Improve Customer Experience (Service Delivery, Growth, Profitability)** + NPS: Support improvement in Service NPS scores to ≥ 75% by: + Welcome customers professionally by greeting them or answering the phone as quickly as possible. + Contribute to customer retention by addressing customer concerns before the interaction has ended. + Support a high level of Customer Excellence by responding to email and phone messages in a timely manner. + Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning from them. + Maintain an open line of communication with customers and employees & Washington Labor & Industries Organization. + Analyze and streamline processes to improve efficiency and avoid missteps. + Establish a process to maintain organized and effective files. **Objective 3: Support a Leadership Culture that Ignites Teamwork** + Performance Management (TMS): Complete my self-assessment during the midyear and yearend process. + Stakeholder Feedback: Ensure I ask for stakeholder feedback as part of the TMS process. + Uphold Cummins values of Integrity, Caring, Diversity and Inclusion, Teamwork, and Excellence. + Work together as a team to accomplish our 'common' goals. + Maintains employee confidentiality. + IDP: Partner with my supervisor embracing IDP development for myself with a minimum of one IDP. + Demonstrate my impact in leading others by role modeling and championing Cummins Leadership Behaviors while creating a culture of appreciation. + Creates the right environment. + Thinks strategically and sets the aim. + Is Authentic and builds trust. + Engages in constructive conflict. + Ensures alignment (playbook). + Demonstrates individual and collective accountability. + Fosters open communications. **Objective 4: Day to Day functions of the role** + Primary duties include inspecting new electrical installations, reviewing plans, issuing permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. They will also assist with electrical safety and in investigating incidents. + Hold a current State electrical license with required hours and continuing education credits. + Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. + Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: + Generator installations and service + Electric vehicle charger installation and service + Loadbank testing + Marine power generation + Hydrolyzers + Understand and be ready to carry out the duties of a qualification agent which include the following: + Ensure that all electrical work performed by Cummins employees complies with the electrical installation rules and laws of the state. + Ensure that all electrical safety procedures are utilized. Perform site visits, perform JSO and confirm electrical safety compliance is being adhered to. + Ensure that all electrical labors, permits, and licenses required to perform electrical tests are used and we are following all state electrical laws and regulations. Permits may need be purchased in person. Obtain electrical permits for all State and or local activities and reciprocity states as required. + Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to qualification. + Qualification agent is responsible for technicians to keep trainee cards up to date. + Hours for our technicians to qualify for electrical tests will be monitored and submitted to the state by the qualification agent. + Qualification agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. Hours of electrical work as defined and approved. 32 hours of in person continuing education required for renewal. + If required, make note in job story that inspection has been completed or attach a virtual screenshot of the confirmation e-mail in Cummins operations systems. + Maintain a working relationship with the State Department of Industrial Relations (if required). + Maintain any State compliance with confidence testing requirements. + Work with Electrical Safety Coordinator and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure all technicians are up to date on the latest state requirements and drive an improved safety culture. + Understand if we need a specific license(s) to do business in individual cities or municipalities. + Work with the PEM/PM teams to ensure schedules align with permits. + Work with the start and test team on permitting and compliance for any testing. + Attend meetings as required, both virtual and in-person. + Other duties as assigned or required for the position. **RESPONSIBILITIES** **To be successful in this role you will need the following:** + **Business Insight:** Demonstrates a strong understanding of business operations and market dynamics to advance organizational objectives effectively. + **Effective Communication:** Develops and delivers clear, concise, and audience-specific communication across multiple channels to foster understanding and alignment. + **Customer Focus:** Builds and maintains strong relationships by delivering solutions that prioritize customer needs and create long-term value. + **Managing Complexity:** Analyzes and synthesizes large volumes of information, including conflicting data, to identify patterns and solve problems efficiently. **Education, Licenses, Certifications:** + College, university, or equivalent degree required. + This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** + Intermediate level of relevant work experience, including team leadership experience, required. **QUALIFICATIONS** + Primary duties include inspecting new electrical installations, reviewing plans, issuing/pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. QA's will also assist with driving electrical safety and in investigating incidents. + Maintain and keep current Master Electrician license, equivalent master license, or other required licenses in QA's home state as well as any reciprocal states as required by or requested by Cummins. Maintain proper hours of work and any associated continuing education credits. + Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. + Act as qualification agent of Electrical systems, including medium (high) and low voltage power systems in a variety of environments: + Generator Installations and Service + EV Charger Installation and Service + Loadbank Testing + Marine Power Generation + Hydrolyzers + Fuel Cells + Ensure that all electrical work performed by Cummins employees or subcontractors of Cummins complies with NEC and the electrical installation rules and laws of the State. + Regularly travel and perform site visits for checklist review, perform JSO's, electrical safety audits, and confirm that all work is being performed within compliance and safety rules. + Ensure that all electrical labors, permits, and licenses required to perform electrical testing, installation, repair, or commissioning have been pulled, in place, and displayed accordingly. Review to ensure that Cummins or any Cummins subcontractors are adhering to all NEC and State electrical laws/regulations. + Obtain electrical permits for all Cummins or jobsite activities from any State, city, and or local municipalities. Permits would be the responsibility of the QA and managed in both the QA's home state as well as any reciprocity states. Permits may need be pulled/purchased in person. + Work with the PEM/PM/Data Center and Start & Test teams to ensure the proper permitting has been obtained for upcoming work. + Review design criteria, specification, drawings, equipment submittals, and other documentation to ensure it meets NEC/NFPA70e codes and qualifications. + Qualification agent in some states may be responsible to keep technician trainee cards up to date. Hours for Cummins technicians to qualify for electrical tests will be monitored and submitted to the state by the agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. If required by the State, make notes in job story that a QA inspection has been completed and/or attach a virtual screenshot of e-mail in Cummins operations systems. + Maintain a working relationship with any State, City, or local municipality agencies as required. + Maintain any State, City, or local or loadbanking requirements as required. + Work with Electrical Safety Coordinators and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure that all technicians are up to date on the latest regulations and requirements. Drive a collaborative and improved safety culture. + Attend meetings as required, both virtual and in-person. + Other duties as assigned or required for the position. Travel percentage in QA's home state(s) or reciprocal states is estimated at 75-90%. **Job** Service **Organization** Cummins Inc. **Role Category** Off-site Remote **Job Type** Exempt - Experienced **Min Salary** $78800 **Max Salary** $118200 **ReqID** 2423904 **Relocation Package** No **100% On-Site** No **Cummins and E-Verify** At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
    $78.8k-118.2k yearly 12d ago
  • Appointment Setter/ BDC (Business Development Center) Agent

    Clay Cooley Auto Group 4.4company rating

    Irving, TX jobs

    Job Description Appointment Setter/ BDC (Business Development Center) Agent The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the best buying experience, and we need you to accompany us and join our growing successful family! Clay Cooley Auto Group is actively seeking energetic and customer-focused Appointment Setters (BDC Agents) to assist in creating excellent initial impressions and setting appointments for our dealerships. Appointment Setters are primarily responsible for managing incoming calls and internet leads, scheduling appointments, and following up with potential customers to drive traffic and sales at the dealership. These individuals must possess a passion for developing relationships and providing exceptional customer service! Employee Compensation Package: Paid time off and holiday pay Company paid life insurance. Medical, dental, vision, disability, critical illness, accident, and hospital insurance plans available Flexible spending account and employee assistance program accessible Retirement Savings Plans (401K / ROTH) plus company matching. Employee Discounts Role Responsibilities: Setting Appointments and Customer Requests: Manage numerous inbound/outbound calls and internet requests. Correspond with potential customers to address inquiries, provide additional information, and make appointments for the dealerships. Lead Management and Follow-up: Utilize the CRM software and lead management tools to update customers' information, complete extensive monitoring of customers' interests and manage the flow of inquiries. Contact internet leads and previous customers to originate and confirm appointments and resolve any remaining issues. Revenue Generation Assistance: Maintain communication with the teams at the dealerships to ensure smooth customer experience and efficient service appointments. Keep potential and current customers informed about company promotions and incentive programs. Employee Prerequisites: Onboarding process completed within days of applying! General automotive product knowledge. Pay is based on experience. Excellent verbal and written communication, computer, and phone skills Knowledge of automotive CRM software is a bonus. Job Type: Full-time We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.
    $21k-28k yearly est. 15d ago
  • Automotive BDC Agent

    Gillman Auto 4.1company rating

    San Benito, TX jobs

    Chevrolet GMC San Benito - Sales San Benito, Texas Posted On: December 29, 2025 Last Day to Apply: January 31, 2026 Pay: $40,260 to $55,860 per year The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces for 7 years in a row! Gillman Chevrolet GMC of San Benito is looking for a motivated, customer-focused BDC Agent to join our growing team. This role is critical to our sales success by handling inbound/outbound leads, setting quality appointments, and creating great first time imperssions for our customer over the phone and in person! If you are orginized, CONFIDENT ON THE PHONE, and a MOTIVATED by performance-base pay, this opportunity is for YOU! Why work at Gillman Chevrolet GMC of San Benito * Stable, locally respected dealership * clear expectations and measurable goals * supportive managerment and team enviroment * opportunity for growth within the dealership * performance is recognized and rewarded! JOB RESPONSILITIES: * Handle inbound internet, phone, and text leads promptly * make outbound follow-up calls,text, and emails to unsold prospects and prior customers * Set and Confirm showroom appointments * MEET or EXCEED appointment show and set goals * provide a professional, friendly customer experience * work close with sales staff and sales managers PAY STRUCTURE (PERFORMANCE-BASED) * Hourly base pay secured * appointment show bonus * vehicle sold bonus * MONTHLY PERFORMANCE BONUSES: based on appointment shows, sales, and quality follow-up proccess TOP PERFORMERS EARN MORE- This role rewards consistency, accountability, and results!! REQUIREMENTS: Strong communication skills (Phone, text, email) CONFIDENCE on the phone COMFORTABLE making outbound calls Positive attitude and strong work ethic Ability to follow processes and scripts CRM experience preffered (but not required) Retail, Sales & Customer Service related experience background (Automotive preferred) Computer skilled individual who works well in a very fast pace, team environment High School Graduate preferred Bilingual strongly preferred Must be eligible to work in the US Must be able to pass pre-employment screening to include drug screen, MVR and criminal background check BENEFITS INCLUDE (BUT ARE NOT LIMITED TO): Competitive compensation package Full health benefits offered (medical, dental, vision, life) 401k Retirement Savings Plan with a company match Employee discounts Paid vacation Drug Free Work Environment Equal Employment Opportunity Employer
    $40.3k-55.9k yearly 28d ago
  • Retention Agent

    Paraco Gas Corp 4.1company rating

    Bay Shore, NY jobs

    Position Description : The Retention Agent will be the second level in the effort to retain existing customers and providing fair solutions to customers who may otherwise decide to cancel their existing services. A person in this role will utilize active listening, empathy, negotiating and creative problem solving in order to retain the customer. Individual will have a wider scope of parameters in regards to what they can offer in the way of a reduction in price per gallon, service contracts, and overall service billing. Key responsibilities and essential job duties include, but are not limited to: Correspond with customers via phone (inbound & outbound) as well as email to address complaints with the goal of increasing satisfaction / retention Maintain up to date knowledge about the company's promotions and products Identify opportunities for process improvement that positively impact the customers' satisfaction Offer discounts or special deals as needed and within pre-established limits Touch all aspects of customer service from answering billing questions to escalation of complex issues Contact customers who have taken their complaint to social media outlets Accurately notate all customer interactions Provide customer feedback to the appropriate internal teams Generate weekly log reports Qualifications: A high school diploma or equivalent At least one year in the customer service field Excellent problem solving skills which include utilizing good negotiating skills Ability to remain calm and level headed during difficult situations Excellent written and verbal communications skills Dependable and punctual
    $63k-104k yearly est. Auto-Apply 58d ago
  • Electrical Qualification Agent

    Cummins Inc. 4.6company rating

    Pasco, WA jobs

    We are looking for a talented **Electrical Qualification Agent** to join our team specializing in quality, inspection, and safety for our location in **Seattle, WA** , or other major metropolitan areas within the state. This role requires **90% or more travel** and plays a critical part in ensuring compliance, safety, and operational excellence across electrical installations and services. As an Electrical Qualification Agent, you will be responsible for inspecting new electrical installations, reviewing plans, issuing and pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. You will act as a qualification agent for electrical systems, including medium/high and low voltage power systems, generator installations, EV charger installations, loadbank testing, marine power generation, hydrolyzers, and fuel cells. This position requires maintaining a current Master Electrician license (or equivalent) in your home state and obtaining reciprocity licenses for other states as needed. **Key responsibilities:** + Driving Electrical Safety and Compliance: Ensure all electrical work performed by Cummins employees or subcontractors complies with NEC and state regulations. Conduct site visits, perform safety audits, and confirm adherence to compliance standards. + Managing Permits and Documentation: Obtain and manage electrical permits for all jobsite activities across multiple states and municipalities. Review design criteria, specifications, and documentation to ensure compliance with NEC/NFPA70e codes. + Supporting Technician Development: Monitor and maintain technician trainee cards, hours, and continuing education requirements to ensure compliance with state regulations. + Collaborating Across Teams: Work closely with PEM/PM/Data Center and Start & Test teams to align schedules with permitting requirements. Participate in electrical safety meetings and foster a culture of safety and teamwork. + Maintaining Regulatory Relationships: Build and sustain working relationships with state, city, and local agencies to ensure smooth operations and compliance. This position demands strong organizational skills, attention to detail, and the ability to work collaboratively while traveling extensively. If you are passionate about electrical safety, compliance, and delivering exceptional service, we invite you to join our team and make a meaningful impact. **In this role you will make an impact in the following ways:** **Objective 1: Create a Better Work Environment** + Safety + OSHA Recordable Rate: Contribute towards the journey to "safety interdependence" by watching out for myself and my peers supporting the goal of working injury free. + Find It Fix It: Actively participate in the "Find It Fix It" program completing targets each month. + Q1-Q2 Target is 4 per month. + Q3-Q4 Target is 8 per month. + Safety Six: Ensure compliance with safety six (safety glasses, cut resistant gloves, safety shoes, LOTO, wheel chocks, quality JSA). + Incident Reporting. Ensure all incidents (Near Miss / Property Damage) as well as concerns of injury are reported immediately leveraging Axiom for injuries as appropriate. + JSO: Participate in the JSO process by completing at least two JSO per month achieving ≥ 4.0 quality. + JSA: Develop a working knowledge of the ANVL tool to support service techs through the JSA process. + Cleanliness/Housekeeping: Maintain a clean working environment. + Toolbox Talks: Actively participate in weekly toolbox talks. + Compliance Training: Ensure Annual Compliance Training for my position is completed. + Safety Meetings: Support and actively participate in monthly safety meetings. + Employee Engagement + Organizational Health: Participate in employee surveys educating myself on priority practices and how they apply in my role. Support programs my site executes to drive improvement in organizational health. + Investing in our Communities and Planet + EEEC: Participate in at least one event scheduled in my location this year. + Planet 2050: Facilitate/Support all eco-funded projects and complete at least one eco-efficiency project supporting Planet 2050 in every location in my area. **Objective 2: Improve Customer Experience (Service Delivery, Growth, Profitability)** + NPS: Support improvement in Service NPS scores to ≥ 75% by: + Welcome customers professionally by greeting them or answering the phone as quickly as possible. + Contribute to customer retention by addressing customer concerns before the interaction has ended. + Support a high level of Customer Excellence by responding to email and phone messages in a timely manner. + Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning from them. + Maintain an open line of communication with customers and employees & Washington Labor & Industries Organization. + Analyze and streamline processes to improve efficiency and avoid missteps. + Establish a process to maintain organized and effective files. **Objective 3: Support a Leadership Culture that Ignites Teamwork** + Performance Management (TMS): Complete my self-assessment during the midyear and yearend process. + Stakeholder Feedback: Ensure I ask for stakeholder feedback as part of the TMS process. + Uphold Cummins values of Integrity, Caring, Diversity and Inclusion, Teamwork, and Excellence. + Work together as a team to accomplish our 'common' goals. + Maintains employee confidentiality. + IDP: Partner with my supervisor embracing IDP development for myself with a minimum of one IDP. + Demonstrate my impact in leading others by role modeling and championing Cummins Leadership Behaviors while creating a culture of appreciation. + Creates the right environment. + Thinks strategically and sets the aim. + Is Authentic and builds trust. + Engages in constructive conflict. + Ensures alignment (playbook). + Demonstrates individual and collective accountability. + Fosters open communications. **Objective 4: Day to Day functions of the role** + Primary duties include inspecting new electrical installations, reviewing plans, issuing permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. They will also assist with electrical safety and in investigating incidents. + Hold a current State electrical license with required hours and continuing education credits. + Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. + Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: + Generator installations and service + Electric vehicle charger installation and service + Loadbank testing + Marine power generation + Hydrolyzers + Understand and be ready to carry out the duties of a qualification agent which include the following: + Ensure that all electrical work performed by Cummins employees complies with the electrical installation rules and laws of the state. + Ensure that all electrical safety procedures are utilized. Perform site visits, perform JSO and confirm electrical safety compliance is being adhered to. + Ensure that all electrical labors, permits, and licenses required to perform electrical tests are used and we are following all state electrical laws and regulations. Permits may need be purchased in person. Obtain electrical permits for all State and or local activities and reciprocity states as required. + Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to qualification. + Qualification agent is responsible for technicians to keep trainee cards up to date. + Hours for our technicians to qualify for electrical tests will be monitored and submitted to the state by the qualification agent. + Qualification agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. Hours of electrical work as defined and approved. 32 hours of in person continuing education required for renewal. + If required, make note in job story that inspection has been completed or attach a virtual screenshot of the confirmation e-mail in Cummins operations systems. + Maintain a working relationship with the State Department of Industrial Relations (if required). + Maintain any State compliance with confidence testing requirements. + Work with Electrical Safety Coordinator and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure all technicians are up to date on the latest state requirements and drive an improved safety culture. + Understand if we need a specific license(s) to do business in individual cities or municipalities. + Work with the PEM/PM teams to ensure schedules align with permits. + Work with the start and test team on permitting and compliance for any testing. + Attend meetings as required, both virtual and in-person. + Other duties as assigned or required for the position. **RESPONSIBILITIES** **To be successful in this role you will need the following:** + **Business Insight:** Demonstrates a strong understanding of business operations and market dynamics to advance organizational objectives effectively. + **Effective Communication:** Develops and delivers clear, concise, and audience-specific communication across multiple channels to foster understanding and alignment. + **Customer Focus:** Builds and maintains strong relationships by delivering solutions that prioritize customer needs and create long-term value. + **Managing Complexity:** Analyzes and synthesizes large volumes of information, including conflicting data, to identify patterns and solve problems efficiently. **Education, Licenses, Certifications:** + College, university, or equivalent degree required. + This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** + Intermediate level of relevant work experience, including team leadership experience, required. **QUALIFICATIONS** + Primary duties include inspecting new electrical installations, reviewing plans, issuing/pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. QA's will also assist with driving electrical safety and in investigating incidents. + Maintain and keep current Master Electrician license, equivalent master license, or other required licenses in QA's home state as well as any reciprocal states as required by or requested by Cummins. Maintain proper hours of work and any associated continuing education credits. + Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. + Act as qualification agent of Electrical systems, including medium (high) and low voltage power systems in a variety of environments: + Generator Installations and Service + EV Charger Installation and Service + Loadbank Testing + Marine Power Generation + Hydrolyzers + Fuel Cells + Ensure that all electrical work performed by Cummins employees or subcontractors of Cummins complies with NEC and the electrical installation rules and laws of the State. + Regularly travel and perform site visits for checklist review, perform JSO's, electrical safety audits, and confirm that all work is being performed within compliance and safety rules. + Ensure that all electrical labors, permits, and licenses required to perform electrical testing, installation, repair, or commissioning have been pulled, in place, and displayed accordingly. Review to ensure that Cummins or any Cummins subcontractors are adhering to all NEC and State electrical laws/regulations. + Obtain electrical permits for all Cummins or jobsite activities from any State, city, and or local municipalities. Permits would be the responsibility of the QA and managed in both the QA's home state as well as any reciprocity states. Permits may need be pulled/purchased in person. + Work with the PEM/PM/Data Center and Start & Test teams to ensure the proper permitting has been obtained for upcoming work. + Review design criteria, specification, drawings, equipment submittals, and other documentation to ensure it meets NEC/NFPA70e codes and qualifications. + Qualification agent in some states may be responsible to keep technician trainee cards up to date. Hours for Cummins technicians to qualify for electrical tests will be monitored and submitted to the state by the agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. If required by the State, make notes in job story that a QA inspection has been completed and/or attach a virtual screenshot of e-mail in Cummins operations systems. + Maintain a working relationship with any State, City, or local municipality agencies as required. + Maintain any State, City, or local or loadbanking requirements as required. + Work with Electrical Safety Coordinators and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure that all technicians are up to date on the latest regulations and requirements. Drive a collaborative and improved safety culture. + Attend meetings as required, both virtual and in-person. + Other duties as assigned or required for the position. Travel percentage in QA's home state(s) or reciprocal states is estimated at 75-90%. **Job** Service **Organization** Cummins Inc. **Role Category** Off-site Remote **Job Type** Exempt - Experienced **Min Salary** $94560 **Max Salary** $141840 **ReqID** 2423901 **Relocation Package** No **100% On-Site** No **Cummins and E-Verify** At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
    $45k-58k yearly est. 12d ago
  • Electrical Qualification Agent

    Cummins 4.6company rating

    Detroit, MI jobs

    We are looking for a talented Electrical Qualification Agent to join our team specializing in quality, inspection, and safety for our location in Detroit, MI, or other major metropolitan areas within the state. This role requires 90% or more travel and plays a critical part in ensuring compliance, safety, and operational excellence across electrical installations and services. As an Electrical Qualification Agent, you will be responsible for inspecting new electrical installations, reviewing plans, issuing and pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. You will act as a qualification agent for electrical systems, including medium/high and low voltage power systems, generator installations, EV charger installations, loadbank testing, marine power generation, hydrolyzers, and fuel cells. This position requires maintaining a current Master Electrician license (or equivalent) in your home state and obtaining reciprocity licenses for other states as needed. Key responsibilities: Driving Electrical Safety and Compliance: Ensure all electrical work performed by Cummins employees or subcontractors complies with NEC and state regulations. Conduct site visits, perform safety audits, and confirm adherence to compliance standards. Managing Permits and Documentation: Obtain and manage electrical permits for all jobsite activities across multiple states and municipalities. Review design criteria, specifications, and documentation to ensure compliance with NEC/NFPA70e codes. Supporting Technician Development: Monitor and maintain technician trainee cards, hours, and continuing education requirements to ensure compliance with state regulations. Collaborating Across Teams: Work closely with PEM/PM/Data Center and Start & Test teams to align schedules with permitting requirements. Participate in electrical safety meetings and foster a culture of safety and teamwork. Maintaining Regulatory Relationships: Build and sustain working relationships with state, city, and local agencies to ensure smooth operations and compliance. This position demands strong organizational skills, attention to detail, and the ability to work collaboratively while traveling extensively. If you are passionate about electrical safety, compliance, and delivering exceptional service, we invite you to join our team and make a meaningful impact. In this role you will make an impact in the following ways: Objective 1: Create a Better Work Environment Safety OSHA Recordable Rate: Contribute towards the journey to “safety interdependence” by watching out for myself and my peers supporting the goal of working injury free. Find It Fix It: Actively participate in the “Find It Fix It” program completing targets each month. Q1-Q2 Target is 4 per month. Q3-Q4 Target is 8 per month. Safety Six: Ensure compliance with safety six (safety glasses, cut resistant gloves, safety shoes, LOTO, wheel chocks, quality JSA). Incident Reporting. Ensure all incidents (Near Miss / Property Damage) as well as concerns of injury are reported immediately leveraging Axiom for injuries as appropriate. JSO: Participate in the JSO process by completing at least two JSO per month achieving ≥ 4.0 quality. JSA: Develop a working knowledge of the ANVL tool to support service techs through the JSA process. Cleanliness/Housekeeping: Maintain a clean working environment. Toolbox Talks: Actively participate in weekly toolbox talks. Compliance Training: Ensure Annual Compliance Training for my position is completed. Safety Meetings: Support and actively participate in monthly safety meetings. Employee Engagement Organizational Health: Participate in employee surveys educating myself on priority practices and how they apply in my role. Support programs my site executes to drive improvement in organizational health. Investing in our Communities and Planet EEEC: Participate in at least one event scheduled in my location this year. Planet 2050: Facilitate/Support all eco-funded projects and complete at least one eco-efficiency project supporting Planet 2050 in every location in my area. Objective 2: Improve Customer Experience (Service Delivery, Growth, Profitability) NPS: Support improvement in Service NPS scores to ≥ 75% by: Welcome customers professionally by greeting them or answering the phone as quickly as possible. Contribute to customer retention by addressing customer concerns before the interaction has ended. Support a high level of Customer Excellence by responding to email and phone messages in a timely manner. Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning from them. Maintain an open line of communication with customers and employees & Washington Labor & Industries Organization. Analyze and streamline processes to improve efficiency and avoid missteps. Establish a process to maintain organized and effective files. Objective 3: Support a Leadership Culture that Ignites Teamwork Performance Management (TMS): Complete my self-assessment during the midyear and yearend process. Stakeholder Feedback: Ensure I ask for stakeholder feedback as part of the TMS process. Uphold Cummins values of Integrity, Caring, Diversity and Inclusion, Teamwork, and Excellence. Work together as a team to accomplish our ‘common' goals. Maintains employee confidentiality. IDP: Partner with my supervisor embracing IDP development for myself with a minimum of one IDP. Demonstrate my impact in leading others by role modeling and championing Cummins Leadership Behaviors while creating a culture of appreciation. Creates the right environment. Thinks strategically and sets the aim. Is Authentic and builds trust. Engages in constructive conflict. Ensures alignment (playbook). Demonstrates individual and collective accountability. Fosters open communications. Objective 4: Day to Day functions of the role Primary duties include inspecting new electrical installations, reviewing plans, issuing permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. They will also assist with electrical safety and in investigating incidents. Hold a current State electrical license with required hours and continuing education credits. Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: Generator installations and service Electric vehicle charger installation and service Loadbank testing Marine power generation Hydrolyzers Understand and be ready to carry out the duties of a qualification agent which include the following: Ensure that all electrical work performed by Cummins employees complies with the electrical installation rules and laws of the state. Ensure that all electrical safety procedures are utilized. Perform site visits, perform JSO and confirm electrical safety compliance is being adhered to. Ensure that all electrical labors, permits, and licenses required to perform electrical tests are used and we are following all state electrical laws and regulations. Permits may need be purchased in person. Obtain electrical permits for all State and or local activities and reciprocity states as required. Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to qualification. Qualification agent is responsible for technicians to keep trainee cards up to date. Hours for our technicians to qualify for electrical tests will be monitored and submitted to the state by the qualification agent. Qualification agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. Hours of electrical work as defined and approved. 32 hours of in person continuing education required for renewal. If required, make note in job story that inspection has been completed or attach a virtual screenshot of the confirmation e-mail in Cummins operations systems. Maintain a working relationship with the State Department of Industrial Relations (if required). Maintain any State compliance with confidence testing requirements. Work with Electrical Safety Coordinator and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure all technicians are up to date on the latest state requirements and drive an improved safety culture. Understand if we need a specific license(s) to do business in individual cities or municipalities. Work with the PEM/PM teams to ensure schedules align with permits. Work with the start and test team on permitting and compliance for any testing. Attend meetings as required, both virtual and in-person. Other duties as assigned or required for the position. Responsibilities To be successful in this role you will need the following: Business Insight: Demonstrates a strong understanding of business operations and market dynamics to advance organizational objectives effectively. Effective Communication: Develops and delivers clear, concise, and audience-specific communication across multiple channels to foster understanding and alignment. Customer Focus: Builds and maintains strong relationships by delivering solutions that prioritize customer needs and create long-term value. Managing Complexity: Analyzes and synthesizes large volumes of information, including conflicting data, to identify patterns and solve problems efficiently. Education, Licenses, Certifications: College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience, including team leadership experience, required. Qualifications Primary duties include inspecting new electrical installations, reviewing plans, issuing/pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. QA's will also assist with driving electrical safety and in investigating incidents. Maintain and keep current Master Electrician license, equivalent master license, or other required licenses in QA's home state as well as any reciprocal states as required by or requested by Cummins. Maintain proper hours of work and any associated continuing education credits. Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. Act as qualification agent of Electrical systems, including medium (high) and low voltage power systems in a variety of environments: Generator Installations and Service EV Charger Installation and Service Loadbank Testing Marine Power Generation Hydrolyzers Fuel Cells Ensure that all electrical work performed by Cummins employees or subcontractors of Cummins complies with NEC and the electrical installation rules and laws of the State. Regularly travel and perform site visits for checklist review, perform JSO's, electrical safety audits, and confirm that all work is being performed within compliance and safety rules. Ensure that all electrical labors, permits, and licenses required to perform electrical testing, installation, repair, or commissioning have been pulled, in place, and displayed accordingly. Review to ensure that Cummins or any Cummins subcontractors are adhering to all NEC and State electrical laws/regulations. Obtain electrical permits for all Cummins or jobsite activities from any State, city, and or local municipalities. Permits would be the responsibility of the QA and managed in both the QA's home state as well as any reciprocity states. Permits may need be pulled/purchased in person. Work with the PEM/PM/Data Center and Start & Test teams to ensure the proper permitting has been obtained for upcoming work. Review design criteria, specification, drawings, equipment submittals, and other documentation to ensure it meets NEC/NFPA70e codes and qualifications. Qualification agent in some states may be responsible to keep technician trainee cards up to date. Hours for Cummins technicians to qualify for electrical tests will be monitored and submitted to the state by the agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. If required by the State, make notes in job story that a QA inspection has been completed and/or attach a virtual screenshot of e-mail in Cummins operations systems. Maintain a working relationship with any State, City, or local municipality agencies as required. Maintain any State, City, or local or loadbanking requirements as required. Work with Electrical Safety Coordinators and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure that all technicians are up to date on the latest regulations and requirements. Drive a collaborative and improved safety culture. Attend meetings as required, both virtual and in-person. Other duties as assigned or required for the position. Travel percentage in QA's home state(s) or reciprocal states is estimated at 75-90%.
    $56k-75k yearly est. Auto-Apply 12d ago
  • Automotive BDC Agent

    Gillman Automotive Group 4.1company rating

    San Benito, TX jobs

    Job Description The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces for 7 years in a row! Gillman Chevrolet GMC of San Benito is looking for a motivated, customer-focused BDC Agent to join our growing team. This role is critical to our sales success by handling inbound/outbound leads, setting quality appointments, and creating great first time imperssions for our customer over the phone and in person! If you are orginized, CONFIDENT ON THE PHONE, and a MOTIVATED by performance-base pay, this opportunity is for YOU! Why work at Gillman Chevrolet GMC of San Benito Stable, locally respected dealership clear expectations and measurable goals supportive managerment and team enviroment opportunity for growth within the dealership performance is recognized and rewarded! JOB RESPONSILITIES: Handle inbound internet, phone, and text leads promptly make outbound follow-up calls,text, and emails to unsold prospects and prior customers Set and Confirm showroom appointments MEET or EXCEED appointment show and set goals provide a professional, friendly customer experience work close with sales staff and sales managers PAY STRUCTURE (PERFORMANCE-BASED) Hourly base pay secured appointment show bonus vehicle sold bonus MONTHLY PERFORMANCE BONUSES: based on appointment shows, sales, and quality follow-up proccess TOP PERFORMERS EARN MORE- This role rewards consistency, accountability, and results!! REQUIREMENTS: Strong communication skills (Phone, text, email) CONFIDENCE on the phone COMFORTABLE making outbound calls Positive attitude and strong work ethic Ability to follow processes and scripts CRM experience preffered (but not required) Retail, Sales & Customer Service related experience background (Automotive preferred) Computer skilled individual who works well in a very fast pace, team environment High School Graduate preferred Bilingual strongly preferred Must be eligible to work in the US Must be able to pass pre-employment screening to include drug screen, MVR and criminal background check BENEFITS INCLUDE (BUT ARE NOT LIMITED TO): Competitive compensation package Full health benefits offered (medical, dental, vision, life) 401k Retirement Savings Plan with a company match Employee discounts Paid vacation Drug Free Work Environment Equal Employment Opportunity Employer
    $22k-37k yearly est. 28d ago
  • Automotive BDC Agent

    Gillman Automotive Group 4.1company rating

    San Benito, TX jobs

    The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces for 7 years in a row! Gillman Chevrolet GMC of San Benito is looking for a motivated, customer-focused BDC Agent to join our growing team. This role is critical to our sales success by handling inbound/outbound leads, setting quality appointments, and creating great first time imperssions for our customer over the phone and in person! If you are orginized, CONFIDENT ON THE PHONE, and a MOTIVATED by performance-base pay, this opportunity is for YOU! Why work at Gillman Chevrolet GMC of San Benito Stable, locally respected dealership clear expectations and measurable goals supportive managerment and team enviroment opportunity for growth within the dealership performance is recognized and rewarded! JOB RESPONSILITIES: Handle inbound internet, phone, and text leads promptly make outbound follow-up calls,text, and emails to unsold prospects and prior customers Set and Confirm showroom appointments MEET or EXCEED appointment show and set goals provide a professional, friendly customer experience work close with sales staff and sales managers PAY STRUCTURE (PERFORMANCE-BASED) Hourly base pay secured appointment show bonus vehicle sold bonus MONTHLY PERFORMANCE BONUSES: based on appointment shows, sales, and quality follow-up proccess TOP PERFORMERS EARN MORE- This role rewards consistency, accountability, and results!! REQUIREMENTS: Strong communication skills (Phone, text, email) CONFIDENCE on the phone COMFORTABLE making outbound calls Positive attitude and strong work ethic Ability to follow processes and scripts CRM experience preffered (but not required) Retail, Sales & Customer Service related experience background (Automotive preferred) Computer skilled individual who works well in a very fast pace, team environment High School Graduate preferred Bilingual strongly preferred Must be eligible to work in the US Must be able to pass pre-employment screening to include drug screen, MVR and criminal background check BENEFITS INCLUDE (BUT ARE NOT LIMITED TO): Competitive compensation package Full health benefits offered (medical, dental, vision, life) 401k Retirement Savings Plan with a company match Employee discounts Paid vacation Drug Free Work Environment Equal Employment Opportunity Employer
    $22k-37k yearly est. 26d ago
  • Electrical Qualification Agent

    Cummins 4.6company rating

    Washington jobs

    We are looking for a talented Electrical Qualification Agent to join our team specializing in quality, inspection, and safety for our location in Pasco, WA, or other major metropolitan areas within the state. This role requires 90% or more travel and plays a critical part in ensuring compliance, safety, and operational excellence across electrical installations and services. As an Electrical Qualification Agent, you will be responsible for inspecting new electrical installations, reviewing plans, issuing and pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. You will act as a qualification agent for electrical systems, including medium/high and low voltage power systems, generator installations, EV charger installations, loadbank testing, marine power generation, hydrolyzers, and fuel cells. This position requires maintaining a current Master Electrician license (or equivalent) in your home state and obtaining reciprocity licenses for other states as needed. Key responsibilities: Driving Electrical Safety and Compliance: Ensure all electrical work performed by Cummins employees or subcontractors complies with NEC and state regulations. Conduct site visits, perform safety audits, and confirm adherence to compliance standards. Managing Permits and Documentation: Obtain and manage electrical permits for all jobsite activities across multiple states and municipalities. Review design criteria, specifications, and documentation to ensure compliance with NEC/NFPA70e codes. Supporting Technician Development: Monitor and maintain technician trainee cards, hours, and continuing education requirements to ensure compliance with state regulations. Collaborating Across Teams: Work closely with PEM/PM/Data Center and Start & Test teams to align schedules with permitting requirements. Participate in electrical safety meetings and foster a culture of safety and teamwork. Maintaining Regulatory Relationships: Build and sustain working relationships with state, city, and local agencies to ensure smooth operations and compliance. This position demands strong organizational skills, attention to detail, and the ability to work collaboratively while traveling extensively. If you are passionate about electrical safety, compliance, and delivering exceptional service, we invite you to join our team and make a meaningful impact. In this role you will make an impact in the following ways: Objective 1: Create a Better Work Environment Safety OSHA Recordable Rate: Contribute towards the journey to “safety interdependence” by watching out for myself and my peers supporting the goal of working injury free. Find It Fix It: Actively participate in the “Find It Fix It” program completing targets each month. Q1-Q2 Target is 4 per month. Q3-Q4 Target is 8 per month. Safety Six: Ensure compliance with safety six (safety glasses, cut resistant gloves, safety shoes, LOTO, wheel chocks, quality JSA). Incident Reporting. Ensure all incidents (Near Miss / Property Damage) as well as concerns of injury are reported immediately leveraging Axiom for injuries as appropriate. JSO: Participate in the JSO process by completing at least two JSO per month achieving ≥ 4.0 quality. JSA: Develop a working knowledge of the ANVL tool to support service techs through the JSA process. Cleanliness/Housekeeping: Maintain a clean working environment. Toolbox Talks: Actively participate in weekly toolbox talks. Compliance Training: Ensure Annual Compliance Training for my position is completed. Safety Meetings: Support and actively participate in monthly safety meetings. Employee Engagement Organizational Health: Participate in employee surveys educating myself on priority practices and how they apply in my role. Support programs my site executes to drive improvement in organizational health. Investing in our Communities and Planet EEEC: Participate in at least one event scheduled in my location this year. Planet 2050: Facilitate/Support all eco-funded projects and complete at least one eco-efficiency project supporting Planet 2050 in every location in my area. Objective 2: Improve Customer Experience (Service Delivery, Growth, Profitability) NPS: Support improvement in Service NPS scores to ≥ 75% by: Welcome customers professionally by greeting them or answering the phone as quickly as possible. Contribute to customer retention by addressing customer concerns before the interaction has ended. Support a high level of Customer Excellence by responding to email and phone messages in a timely manner. Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning from them. Maintain an open line of communication with customers and employees & Washington Labor & Industries Organization. Analyze and streamline processes to improve efficiency and avoid missteps. Establish a process to maintain organized and effective files. Objective 3: Support a Leadership Culture that Ignites Teamwork Performance Management (TMS): Complete my self-assessment during the midyear and yearend process. Stakeholder Feedback: Ensure I ask for stakeholder feedback as part of the TMS process. Uphold Cummins values of Integrity, Caring, Diversity and Inclusion, Teamwork, and Excellence. Work together as a team to accomplish our ‘common' goals. Maintains employee confidentiality. IDP: Partner with my supervisor embracing IDP development for myself with a minimum of one IDP. Demonstrate my impact in leading others by role modeling and championing Cummins Leadership Behaviors while creating a culture of appreciation. Creates the right environment. Thinks strategically and sets the aim. Is Authentic and builds trust. Engages in constructive conflict. Ensures alignment (playbook). Demonstrates individual and collective accountability. Fosters open communications. Objective 4: Day to Day functions of the role Primary duties include inspecting new electrical installations, reviewing plans, issuing permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. They will also assist with electrical safety and in investigating incidents. Hold a current State electrical license with required hours and continuing education credits. Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: Generator installations and service Electric vehicle charger installation and service Loadbank testing Marine power generation Hydrolyzers Understand and be ready to carry out the duties of a qualification agent which include the following: Ensure that all electrical work performed by Cummins employees complies with the electrical installation rules and laws of the state. Ensure that all electrical safety procedures are utilized. Perform site visits, perform JSO and confirm electrical safety compliance is being adhered to. Ensure that all electrical labors, permits, and licenses required to perform electrical tests are used and we are following all state electrical laws and regulations. Permits may need be purchased in person. Obtain electrical permits for all State and or local activities and reciprocity states as required. Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to qualification. Qualification agent is responsible for technicians to keep trainee cards up to date. Hours for our technicians to qualify for electrical tests will be monitored and submitted to the state by the qualification agent. Qualification agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. Hours of electrical work as defined and approved. 32 hours of in person continuing education required for renewal. If required, make note in job story that inspection has been completed or attach a virtual screenshot of the confirmation e-mail in Cummins operations systems. Maintain a working relationship with the State Department of Industrial Relations (if required). Maintain any State compliance with confidence testing requirements. Work with Electrical Safety Coordinator and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure all technicians are up to date on the latest state requirements and drive an improved safety culture. Understand if we need a specific license(s) to do business in individual cities or municipalities. Work with the PEM/PM teams to ensure schedules align with permits. Work with the start and test team on permitting and compliance for any testing. Attend meetings as required, both virtual and in-person. Other duties as assigned or required for the position. Primary duties include inspecting new electrical installations, reviewing plans, issuing/pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records. QA's will also assist with driving electrical safety and in investigating incidents. Maintain and keep current Master Electrician license, equivalent master license, or other required licenses in QA's home state as well as any reciprocal states as required by or requested by Cummins. Maintain proper hours of work and any associated continuing education credits. Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states. Area of responsibility will include primary home state as well as reciprocal states. Act as qualification agent of Electrical systems, including medium (high) and low voltage power systems in a variety of environments: Generator Installations and Service EV Charger Installation and Service Loadbank Testing Marine Power Generation Hydrolyzers Fuel Cells Ensure that all electrical work performed by Cummins employees or subcontractors of Cummins complies with NEC and the electrical installation rules and laws of the State. Regularly travel and perform site visits for checklist review, perform JSO's, electrical safety audits, and confirm that all work is being performed within compliance and safety rules. Ensure that all electrical labors, permits, and licenses required to perform electrical testing, installation, repair, or commissioning have been pulled, in place, and displayed accordingly. Review to ensure that Cummins or any Cummins subcontractors are adhering to all NEC and State electrical laws/regulations. Obtain electrical permits for all Cummins or jobsite activities from any State, city, and or local municipalities. Permits would be the responsibility of the QA and managed in both the QA's home state as well as any reciprocity states. Permits may need be pulled/purchased in person. Work with the PEM/PM/Data Center and Start & Test teams to ensure the proper permitting has been obtained for upcoming work. Review design criteria, specification, drawings, equipment submittals, and other documentation to ensure it meets NEC/NFPA70e codes and qualifications. Qualification agent in some states may be responsible to keep technician trainee cards up to date. Hours for Cummins technicians to qualify for electrical tests will be monitored and submitted to the state by the agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance. If required by the State, make notes in job story that a QA inspection has been completed and/or attach a virtual screenshot of e-mail in Cummins operations systems. Maintain a working relationship with any State, City, or local municipality agencies as required. Maintain any State, City, or local or loadbanking requirements as required. Work with Electrical Safety Coordinators and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure that all technicians are up to date on the latest regulations and requirements. Drive a collaborative and improved safety culture. Attend meetings as required, both virtual and in-person. Other duties as assigned or required for the position. Travel percentage in QA's home state(s) or reciprocal states is estimated at 75-90%. To be successful in this role you will need the following: Business Insight: Demonstrates a strong understanding of business operations and market dynamics to advance organizational objectives effectively. Effective Communication: Develops and delivers clear, concise, and audience-specific communication across multiple channels to foster understanding and alignment. Customer Focus: Builds and maintains strong relationships by delivering solutions that prioritize customer needs and create long-term value. Managing Complexity: Analyzes and synthesizes large volumes of information, including conflicting data, to identify patterns and solve problems efficiently. Education, Licenses, Certifications: College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience, including team leadership experience, required.
    $42k-54k yearly est. Auto-Apply 12d ago
  • Retention Agent

    Paraco Gas Corp 4.1company rating

    Rye Brook, NY jobs

    Position Description : The Retention Agent will be the second level in the effort to retain existing customers and providing fair solutions to customers who may otherwise decide to cancel their existing services. A person in this role will utilize active listening, empathy, negotiating and creative problem solving in order to retain the customer. Individual will have a wider scope of parameters in regards to what they can offer in the way of a reduction in price per gallon, service contracts, and overall service billing. Key responsibilities and essential job duties include, but are not limited to: Correspond with customers via phone (inbound & outbound) as well as email to address complaints with the goal of increasing satisfaction / retention Maintain up to date knowledge about the company's promotions and products Identify opportunities for process improvement that positively impact the customers' satisfaction Offer discounts or special deals as needed and within pre-established limits Touch all aspects of customer service from answering billing questions to escalation of complex issues Contact customers who have taken their complaint to social media outlets Accurately notate all customer interactions Provide customer feedback to the appropriate internal teams Generate weekly log reports Qualifications: A high school diploma or equivalent At least one year in the customer service field Excellent problem solving skills which include utilizing good negotiating skills Ability to remain calm and level headed during difficult situations Excellent written and verbal communications skills Dependable and punctual
    $63k-104k yearly est. Auto-Apply 13d ago
  • Retention Agent

    Paraco Gas Corp 4.1company rating

    Rye Brook, NY jobs

    Position Description: The Retention Agent will be the second level in the effort to retain existing customers and providing fair solutions to customers who may otherwise decide to cancel their existing services. A person in this role will utilize active listening, empathy, negotiating and creative problem solving in order to retain the customer. Individual will have a wider scope of parameters in regards to what they can offer in the way of a reduction in price per gallon, service contracts, and overall service billing. Key responsibilities and essential job duties include, but are not limited to: Correspond with customers via phone (inbound & outbound) as well as email to address complaints with the goal of increasing satisfaction / retention Maintain up to date knowledge about the company's promotions and products Identify opportunities for process improvement that positively impact the customers' satisfaction Offer discounts or special deals as needed and within pre-established limits Touch all aspects of customer service from answering billing questions to escalation of complex issues Contact customers who have taken their complaint to social media outlets Accurately notate all customer interactions Provide customer feedback to the appropriate internal teams Generate weekly log reports Qualifications: A high school diploma or equivalent At least one year in the customer service field Excellent problem solving skills which include utilizing good negotiating skills Ability to remain calm and level headed during difficult situations Excellent written and verbal communications skills Dependable and punctual
    $63k-104k yearly est. Auto-Apply 10d ago
  • Retention Agent

    Paraco Gas Corp 4.1company rating

    Port Chester, NY jobs

    Job Description Position Description: The Retention Agent will be the second level in the effort to retain existing customers and providing fair solutions to customers who may otherwise decide to cancel their existing services. A person in this role will utilize active listening, empathy, negotiating and creative problem solving in order to retain the customer. Individual will have a wider scope of parameters in regards to what they can offer in the way of a reduction in price per gallon, service contracts, and overall service billing. Key responsibilities and essential job duties include, but are not limited to: Correspond with customers via phone (inbound & outbound) as well as email to address complaints with the goal of increasing satisfaction / retention Maintain up to date knowledge about the company's promotions and products Identify opportunities for process improvement that positively impact the customers' satisfaction Offer discounts or special deals as needed and within pre-established limits Touch all aspects of customer service from answering billing questions to escalation of complex issues Contact customers who have taken their complaint to social media outlets Accurately notate all customer interactions Provide customer feedback to the appropriate internal teams Generate weekly log reports Qualifications: A high school diploma or equivalent At least one year in the customer service field Excellent problem solving skills which include utilizing good negotiating skills Ability to remain calm and level headed during difficult situations Excellent written and verbal communications skills Dependable and punctual
    $63k-104k yearly est. 7d ago
  • Service drive sales / Data mining sales associate

    Toyota of Hemet 4.3company rating

    Hemet, CA jobs

    Full-time Description We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels. Key Responsibilities: Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone. Engage 100+ daily service drive guests in the service drive and service lounge. Identify upgrade, trade-in, and purchase opportunities through service interactions. Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities. Perform quick and accurate trade appraisals using vAuto or similar appraisal tools. Maintain accurate notes, follow-up schedules, and customer profiles in the CRM. Work closely with sales managers and the service department to maximize conversions. Meet or exceed daily, weekly, and monthly activity and opportunity goals. Requirements Prior automotive sales, BDC, or service drive experience preferred. Proven ability to manage high-volume prospecting (100-200 contacts per day). Comfortable greeting and engaging large numbers of daily service guests. Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.). Experience with vehicle appraisal tools such as vAuto. Strong verbal, written, and interpersonal communication skills. High energy, enthusiastic personality, and customer-focused mindset. Strong time management, organization, and follow-through abilities. Ability to multitask and perform effectively in a fast-paced environment. Self-motivated with a desire to achieve and exceed goals.
    $43k-98k yearly est. 60d+ ago
  • BDC Agent

    Gillman Automotive Group 4.1company rating

    San Antonio, TX jobs

    Job Description BDC Representative - Automotive Service We offer great pay and excellent benefits for experienced BDC Representatives! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you'll be asked to manage and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards. We only hire the best. If that's you, then let's get the conversation started today! Job Responsibilities Perform daily BDC department operations Run daily/weekly/monthly reports and track results Prepare individual “call results reports” for management Record and listen to customer calls Answer calls directed to the parts and service departments Set service appointments Interface with other department heads Participate in dealership management meetings Skills/Qualifications Successful track record in service department operations, auto dealership business development centers or Internet sales department management The ability to manage high call volumes, servise & parts leads and call lists simultaneously Overall knowledge of automotive service department operations Strong organizational skills and leadership abilities Familiarity with dealership CRM and DMS systems Experience in training teams and individuals preferred Job Requirements High school diploma/GED Basic computer skills Dealership BDC experience Must have valid driver license Must be eligible to work in the US Must pass pre-employment screening to include MVR, drug test, and criminal background check Compensation Compensation is based on experience and commensurate with Fortune 500 companies Benefits Medical/Dental/Vision/Life 401(k) with company match Paid vacation Employee discounts Drug Free work environment E.O.E About Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
    $22k-36k yearly est. 28d ago
  • BDC Agent

    Gillman Automotive Group 4.1company rating

    San Antonio, TX jobs

    BDC Representative - Automotive Service We offer great pay and excellent benefits for experienced BDC Representatives! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you'll be asked to manage and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards. We only hire the best. If that's you, then let's get the conversation started today! Job Responsibilities Perform daily BDC department operations Run daily/weekly/monthly reports and track results Prepare individual “call results reports” for management Record and listen to customer calls Answer calls directed to the parts and service departments Set service appointments Interface with other department heads Participate in dealership management meetings Skills/Qualifications Successful track record in service department operations, auto dealership business development centers or Internet sales department management The ability to manage high call volumes, servise & parts leads and call lists simultaneously Overall knowledge of automotive service department operations Strong organizational skills and leadership abilities Familiarity with dealership CRM and DMS systems Experience in training teams and individuals preferred Job Requirements High school diploma/GED Basic computer skills Dealership BDC experience Must have valid driver license Must be eligible to work in the US Must pass pre-employment screening to include MVR, drug test, and criminal background check Compensation Compensation is based on experience and commensurate with Fortune 500 companies Benefits Medical/Dental/Vision/Life 401(k) with company match Paid vacation Employee discounts Drug Free work environment E.O.E About Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
    $22k-36k yearly est. 27d ago
  • BDC Agent

    Gillman Auto 4.1company rating

    San Antonio, TX jobs

    Subaru San Antonio - Service San Antonio, Texas Posted On: December 30, 2025 Pay: From $17.00 per hour BDC Representative - Automotive Service We offer great pay and excellent benefits for experienced BDC Representatives! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you'll be asked to manage and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards. We only hire the best. If that's you, then let's get the conversation started today! Job Responsibilities * Perform daily BDC department operations * Run daily/weekly/monthly reports and track results * Prepare individual "call results reports" for management * Record and listen to customer calls * Answer calls directed to the parts and service departments * Set service appointments * Interface with other department heads * Participate in dealership management meetings Skills/Qualifications * Successful track record in service department operations, auto dealership business development centers or Internet sales department management * The ability to manage high call volumes, servise & parts leads and call lists simultaneously * Overall knowledge of automotive service department operations * Strong organizational skills and leadership abilities * Familiarity with dealership CRM and DMS systems * Experience in training teams and individuals preferred Job Requirements * High school diploma/GED * Basic computer skills * Dealership BDC experience * Must have valid driver license * Must be eligible to work in the US * Must pass pre-employment screening to include MVR, drug test, and criminal background check Compensation Compensation is based on experience and commensurate with Fortune 500 companies Benefits * Medical/Dental/Vision/Life * 401(k) with company match * Paid vacation * Employee discounts * Drug Free work environment * E.O.E About Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
    $17 hourly 26d ago
  • Licensed Allstate Agent - Automotive - Randall Reed's Planet Ford 635

    World Class Automotive Organization 3.7company rating

    Dallas, TX jobs

    Job Description Randall Reed's World Class Automotive Group - Allstate Insurace Agent - Planet Ford 635 Email a Resume directly to: Sheena Sharapata at ******************* The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Our group is Texas based and growing every day. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Allstate at Prestige Ford Garland is looking for a full time Sales Producer of retail insurance products including Auto, Home, Renters, Umbrella, etc. Candidates must be self-motivated and efficient with selling and quoting and must have an excellent phone voice and demeanor with excellent communication and written skills along with a positive attitude and healthy work ethic. We offer a base salary plus commission. Duties may typically include: Cross-selling existing customers with other Allstate products Prospecting and generating new business through leads & referrals Generating quotes Conducting policy reviews & updating policies Processing payments & reporting claims Providing excellent customer service Relationship building Other Duties as Required or Assigned Requirements: Licensed P&C Agent Excellent Communication/interpersonal skills Computer literate Confident, self-starter who works well independently Must have ability to multi-task Must love sales Must be organized Must work well with others in small office environment Must have positive attitude Must possess strong work ethic We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve
    $34k-49k yearly est. Easy Apply 31d ago
  • Licensed Allstate Agent - Automotive - Randall Reed's Planet Ford 635

    World Class Automotive Organization 3.7company rating

    Dallas, TX jobs

    Randall Reed's World Class Automotive Group - Allstate Insurace Agent - Planet Ford 635 Email a Resume directly to: Sheena Sharapata at ******************* The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Our group is Texas based and growing every day. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Allstate at Prestige Ford Garland is looking for a full time Sales Producer of retail insurance products including Auto, Home, Renters, Umbrella, etc. Candidates must be self-motivated and efficient with selling and quoting and must have an excellent phone voice and demeanor with excellent communication and written skills along with a positive attitude and healthy work ethic. We offer a base salary plus commission. Duties may typically include: Cross-selling existing customers with other Allstate products Prospecting and generating new business through leads & referrals Generating quotes Conducting policy reviews & updating policies Processing payments & reporting claims Providing excellent customer service Relationship building Other Duties as Required or Assigned Requirements: Licensed P&C Agent Excellent Communication/interpersonal skills Computer literate Confident, self-starter who works well independently Must have ability to multi-task Must love sales Must be organized Must work well with others in small office environment Must have positive attitude Must possess strong work ethic We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve
    $34k-49k yearly est. Easy Apply 60d+ ago

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