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Technical Support Representative jobs at Live Nation Entertainment - 609 jobs

  • Customer Service Representative- 5

    Bluewater Market 4.0company rating

    Goose Creek, SC jobs

    Now Hiring: Customer Service Representative (Cashier) Goose Creek, SC Full-Time & Part-Time Shifts Available | Competitive Pay Are you friendly, dependable, and enjoy helping others? Bluewater is hiring Customer Service Representative to join our store teams. As the face of Bluewater, you'll play a key role in delivering fast, friendly service while helping keep our stores clean, safe, and welcoming for every guest. Whether you're new to retail or have prior experience, we provide training, support, and opportunities to grow within our organization. About the Role At Bluewater, customer service is at the heart of everything we do. As a Customer Service Representative, you'll greet guests, assist with purchases, maintain store cleanliness, and support daily operations. You'll work closely with your team to ensure a positive shopping experience and a safe environment for both guests and coworkers. This role is ideal for individuals who enjoy multitasking, working with the public, and being part of a fast-paced, team-oriented environment. Responsibilities Greet customers promptly and provide friendly, courteous service Operate a cash register accurately, handling cash, checks, and other payment types Count back change accurately and follow all cash-handling procedures Handle customer questions or concerns professionally and respectfully Maintain a clean, safe, and organized store environment Stock shelves, coolers, freezers, and gas island service areas Prepare coffee and maintain fountain and beverage equipment Clean counters, shelves, restrooms, floors, gas pumps, and outdoor areas Assist with meeting mystery shop and customer service standards Communicate effectively and work cooperatively with team members Perform additional duties as assigned by store management (Note: This is not intended to be a complete list of job functions. Responsibilities listed may be modified to fit business needs.) Benefits (Full-Time Employees) Medical, Dental, and Vision Insurance Fuel Discount Program - 25 cents off per gallon Short- & Long-Term Disability Plans Voluntary Life Insurance 401(k) with Company Match Additional Voluntary Benefits Training & Advancement Opportunities Why Join Bluewater? We're more than a convenience store- we're a team that values reliability, service, and growth. If you're looking for a workplace where your contributions matter and opportunities are available, Bluewater is the place for you. Apply today and become part of a team that serves our community with pride. Equal Opportunity Statement Bluewater is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law. Requirements High school diploma or GED preferred Must be able to work flexible schedules, including nights, weekends, and holidays Ability to multitask in a fast-paced environment Willingness to cross-train and work in multiple areas as needed Strong communication and customer service skills Background check required
    $23k-30k yearly est. 5d ago
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  • Customer Support Representative

    Cambium Learning Group 4.6company rating

    Remote

    Thank you for sharing your interests! Here at Cambium, we are always looking for passionate, talented people to join the team. If you have searched our current openings and haven't been able to find a position that fits, we'd still love to hear from you! Please take a look at the below and fill out an application here. As soon as we have a similar opening that fits your skill set, we will reach out. We look forward to learning your interests! Job Overview: Our Customer Support Representatives provide the ongoing support and resources to ensure customers see ultimate success across our products and services! The ideal candidate has a passion for our purpose in the K-12 education industry and ensuring the highest level of customer satisfaction. If you are interested in joining our family of companies at Cambium Learning Group across Customer Support- learn more below and express your interest by submitting your resume! Location: USA, Remote Job Responsibilities: Provides technical support to customers via phone, chat, email, and other channels Educating teachers and administrators on how to use products Create and update cases with customer inquiries via CRM systems Troubleshoot application and access issues for customers as needed Explaining reports and usage within programs to customers Report defects and feature requests to development team Continually improves technical knowledge and service skills Continually improves company knowledge of products and services Works closely with internal teams to ensure great customer experience, including tracking and reporting on technical issues for customers Has direct impact in making our customers successful through increasing their product understanding What we are often looking for: Experience in customer service or technical support through multiple communication channels (phone, email, chat services) Experience supporting Software as a Service, web browsers, networking principles, application support, hardware device support such as phone, tablet, laptop and desktops. Ability and desire to learn new features and particulars of software applications Excellent communication skills Bilingual (Spanish/English) a plus! An Equal Opportunity Employer We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
    $39k-49k yearly est. Auto-Apply 60d+ ago
  • Customer Support

    Production 4.3company rating

    New York, NY jobs

    Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives
    $39k-49k yearly est. 60d+ ago
  • Technical Support Specialist, Senior

    Sentinel 3.8company rating

    Deerfield, IL jobs

    Responsibilities We are looking for a proactive and technically skilled Senior Technical Support Specialist to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance. This is a contract to hire position located onsite in Deerfield, IL. Qualifications 2+ years of experience in IT infrastructure or technical support roles. Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony). Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints). Experience with Crestron AV control systems and Polycom Studio X50. Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio. Working knowledge of Microsoft 365 administration. Excellent troubleshooting skills and ability to communicate technical concepts clearly. Proven ability to work independently and collaboratively in fast-paced environments. Experience supporting executive-level users with professionalism and responsiveness. Strong written and verbal communication skills. The candidate must have a car, as this position requires travel between locations A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude Preferred: Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. Experience with Zoom CRC or similar conferencing connectors. Familiarity with ITIL practices and service management tools (e.g., ServiceNow). Experience supporting hybrid work environments and remote collaboration technologies. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $40-$45 per hour What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $40-45 hourly Auto-Apply 60d+ ago
  • Customer Support Representative - Front Desk Associate

    Fred Astaire Dance Studios 3.9company rating

    Tucson, AZ jobs

    We are Growing! Fred Astaire Dance Studios is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative - Front Desk Associate. Do you Enjoying making others smile, helping those around you, staying organized and being part of a fast-paced environment? If so, then we may the opportunity for you. This role is of critical importance to the client, staff, and studio experience. You will greet students daily and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Requirements Requirements Successful Customer Support representative Excellent time management skills and ability to multi-task Have outstanding customer service skills. Excellent written and verbal communication skills Strong organizational and planning skills Are unselfish teal player. Eagerly accept coaching and feedback for improvement Attention to details and problem-solving skills. Have strong interpersonal skills and the ability to work with students of all ages. Benefits Benefits As a Fred Astaire Dance Studios Team Member, you can expect us to provide you: A high energy-fun filled work environment. The best initial and ongoing professional training in the country Expert training programs to develop your business skills. Professional advancement ta all management levels including studio ownership. Our compensation plan includes multiple components: Salary commensurate with experience Multiple opportunities to earn bonuses Benefits including; PTO/Vacation (Full time Only) Continuing Education, Health and Wellness Benefits.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative - Front Desk Associate

    Fred Astaire Dance Studios 3.9company rating

    Tucson, AZ jobs

    Job Description We are Growing! Fred Astaire Dance Studios is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative - Front Desk Associate. Do you Enjoying making others smile, helping those around you, staying organized and being part of a fast-paced environment? If so, then we may the opportunity for you. This role is of critical importance to the client, staff, and studio experience. You will greet students daily and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Requirements Requirements Successful Customer Support representative Excellent time management skills and ability to multi-task Have outstanding customer service skills. Excellent written and verbal communication skills Strong organizational and planning skills Are unselfish teal player. Eagerly accept coaching and feedback for improvement Attention to details and problem-solving skills. Have strong interpersonal skills and the ability to work with students of all ages. Benefits Benefits As a Fred Astaire Dance Studios Team Member, you can expect us to provide you: A high energy-fun filled work environment. The best initial and ongoing professional training in the country Expert training programs to develop your business skills. Professional advancement ta all management levels including studio ownership. Our compensation plan includes multiple components: Salary commensurate with experience Multiple opportunities to earn bonuses Benefits including; PTO/Vacation (Full time Only) Continuing Education, Health and Wellness Benefits.
    $29k-36k yearly est. 6d ago
  • Customer Support Representative - Front Desk Associate

    Fred Astaire Dance Studios 3.9company rating

    Oro Valley, AZ jobs

    Job Description We are Growing! Fred Astaire Dance Studios is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative - Front Desk Associate. Do you Enjoying making others smile, helping those around you, staying organized and being part of a fast-paced environment? If so, then we may the opportunity for you. This role is of critical importance to the client, staff, and studio experience. You will greet students daily and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Requirements Requirements Successful Customer Support representative Excellent time management skills and ability to multi-task Have outstanding customer service skills. Excellent written and verbal communication skills Strong organizational and planning skills Are unselfish teal player. Eagerly accept coaching and feedback for improvement Attention to details and problem-solving skills. Have strong interpersonal skills and the ability to work with students of all ages. Benefits Benefits As a Fred Astaire Dance Studios Team Member, you can expect us to provide you: A high energy-fun filled work environment. The best initial and ongoing professional training in the country Expert training programs to develop your business skills. Professional advancement ta all management levels including studio ownership. Our compensation plan includes multiple components: Salary commensurate with experience Multiple opportunities to earn bonuses Benefits including; PTO/Vacation (Full time Only) Continuing Education, Health and Wellness Benefits.
    $29k-36k yearly est. 9d ago
  • IT Technical Support Specialist

    World Group 4.3company rating

    Rocky River, OH jobs

    World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight. We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today! World Group | Our Culture: ******************************************* World Group | About: *************************** About This Role: World Group is currently looking for a systematic and collaborative person to join our family as an IT Technical Support Specialist for our Corporate Headquarters located in Rocky River, OH! The IT Technical Support Specialist provides technical support to end users by researching and answering questions, troubleshooting problems and maintaining workstation. Does this sound like you or fit your experience? Get in touch with us by applying here. Duties and Responsibilities Provides answers to clients by identifying problems, researching answers and guiding client through corrective steps. Creating and Maintaining user accounts in an Active Directory hybrid environment Enrolling Users, Updating and Maintaining MDM profiles within Workspace ONE. Troubleshooting and assisting end users within Horizon VDI Environment. Directing employees on how to setup company workstations or physically setting them up. Setting up (Laptops with docking stations and dual monitor setups) Troubleshooting and configuring company printers (print server). Maintaining and updating location access withing Brivo. Qualificitions Problem Solving Skills 2+ Years of Help Desk Experience Excellent Verbal Communication Skills Microsoft Operating Systems Phone Skills Excellent Customer Service Skills Quality Focus PC Proficiency System Administration is preferred, but not required. Education High School Diploma or GED required Bachelor's Degree preferred Working Conditions Normal office working conditions with low noise level in an open environment Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job. Regularly required to talk and hear Ability to sit for extended periods of time Ability to perform desk-based tasks Benefits/Perks: Competitive compensation Benefits package: Medical, Prescription, Dental, Vision Life, AD&D, & Disability insurance Employee Assistance Program Financial planning 401(k) plan with up to 6% company match Paid Time Off Professional development & growth opportunities Tuition assistance Casual dress code Flexible work arrangements Bonus Eligibility
    $31k-50k yearly est. 9d ago
  • Customer Support Representative

    Fred Astaire Dance Studios 3.9company rating

    Tampa, FL jobs

    We are growing! Fred Astaire Dance Studios is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you. This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like an excellent fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Who we are: Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence in life through dance. We welcome everyone interested in starting their dance journey because we believe that dance is for everybody and every BODY! People ask, "Why do students stay with Fred Astaire Dance Studios ?" It is because of the atmosphere of kindness, warmth, and care given and received at every location. It's what our students tell us they notice from the first time they step inside our studio - energy, and a sense of "FADS community" that is welcoming, supportive and FUN! Fred Astaire Dance Studios has something for everyone. We offer group and private lessons, choreograph wedding dances or prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery. In addition, we host an average of 35 spectacular branded National, Inter-Regional, and Regional Dance Competitions annually, giving our students and professionals opportunities to compete in various categories. Requirements Skills Outstanding customer service skills Responsive, flexible, and accountable Outcome focused High level verbal and written communications skills Exemplary planning and time management skills Excellent knowledge of MS Office Ability to prioritize daily workload Exceptional follow-through Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative

    Fred Astaire Dance Studios 3.9company rating

    Tampa, FL jobs

    Job Description We are growing! Fred Astaire Dance Studios is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you. This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like an excellent fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Who we are: Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence in life through dance. We welcome everyone interested in starting their dance journey because we believe that dance is for everybody and every BODY! People ask, "Why do students stay with Fred Astaire Dance Studios ?" It is because of the atmosphere of kindness, warmth, and care given and received at every location. It's what our students tell us they notice from the first time they step inside our studio - energy, and a sense of "FADS community" that is welcoming, supportive and FUN! Fred Astaire Dance Studios has something for everyone. We offer group and private lessons, choreograph wedding dances or prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery. In addition, we host an average of 35 spectacular branded National, Inter-Regional, and Regional Dance Competitions annually, giving our students and professionals opportunities to compete in various categories. Requirements Skills Outstanding customer service skills Responsive, flexible, and accountable Outcome focused High level verbal and written communications skills Exemplary planning and time management skills Excellent knowledge of MS Office Ability to prioritize daily workload Exceptional follow-through Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance
    $28k-35k yearly est. 19d ago
  • Support Technician

    Skydance Media 4.0company rating

    Santa Monica, CA jobs

    Skydance is seeking a critical-thinking, adaptable professional to join its IT Department in a help desk role. The ideal candidate will demonstrate strong communication skills, with the ability to effectively support users at all levels of the organization - including executives, artists, and administrative staff. This role requires the flexibility to respond to a wide range of help desk requests, as well as a proactive, self-motivated approach to maintaining and supporting the overall health of the company's digital infrastructure. Responsibilities include, but are not limited to * Provide troubleshooting support for mac OS and Windows workstations within a mixed-network environment, with a demonstrated eagerness to learn and support more advanced systems across the organization * Perform setup and installation of computers, data migrations, IP phones, select mass storage solutions, and triage a variety of hardware and software issues within a creative media and entertainment office environment * Receive mentoring and professional development from experienced IT leadership; however, candidates should possess foundational skills appropriate for front-line technical support * Prior experience in an enterprise or university help desk environment is preferred Requirements * Demonstrated proficiency with mac OS, Windows, Microsoft 365, ServiceNow, and related productivity tools * Industry-specific certifications is a plus * Experience with systems administration and Active Directory is a plus * Familiarity with AV conference room technologies, including Zoom Rooms and Crestron systems, is a plus * Solid understanding of core networking concepts and protocols, including VLANs, DNS, DHCP, and VPNs * Prior help desk experience, with demonstrated ability to use ticketing systems, prioritize support requests, and document issue resolution effectively * Excellent verbal and written communication skills, with a strong customer-service orientation * Strong analytical and problem-solving abilities * Ability to manage multiple projects simultaneously and meet deadlines * Ability to lift up to approximately 40 pounds and safely use computer and network repair tools, including rack-mounted equipment * Proven ability to multitask effectively in a fast-paced, dynamic production environment * Availability for minimal after-hours and weekend work, with flexibility to participate in on-call emergency support as needed The range for this non-exempt position in Los Angeles, CA is $31.25 - $40.86/hour. The rate offered may vary based on the candidate's location, qualifications, experience and relevant expertise, among other factors. The range indicated is for base salary only and does not reflect the total compensation package, including bonus, benefits, etc. We realize that skills and expertise can come from many different experiences and paths, and we encourage you to apply even if you don't meet all of the requirements as written in the job description. #media
    $31.3-40.9 hourly 1d ago
  • VTC Technician--Associate - Ft Huachuca, Arizona

    SBS 4.4company rating

    Sierra Vista, AZ jobs

    Current active DoD Secret clearance required Strategic Business Systems (SBS) is growing our team at Fort Huachuca, AZ, supporting the GCC mission. We are seeking a skilled professional to support and enhance the customer's Video Teleconference (VTC) environment. This is a full-time, on-site opportunity with SBS. Role Overview The Sustainment Division delivers critical GCC mission services that increase operational effectiveness for both the GCC and the Warfighter. This includes continual process improvement, mission planning, asset management (HW/SW), lifecycle management, and security oversight for GCC-managed DODIN-A services across both NIPRNet and SIPRNet. Key Responsibilities * Provide Facilities/Infrastructure support, ensuring building systems, office technologies, and general workplace conditions meet all safety and operational standards. * Deliver full-spectrum Audio/Visual Suite support: * Secure, operate, maintain, troubleshoot, and manage multi-vendor VTC technologies including VCS, CMS, TMS, Polycom MCUs, DMA, VTC codecs, and application-aware firewalls. * Support NIPR and SIPR VTCs for both Unclassified and Classified meetings. * Perform secure O&M of VoIP/VTC systems including hardware, software, end-user devices, and all required compliance documentation (IAVA, DRA, POA&M, ATO, RMF). * Evaluate, test, and recommend new communications technologies to enhance long-term mission capabilities. * Apply creativity and technical problem-solving in real time to support mission-critical requirements. * Execute field technical duties and administrative tasks with minimal Government oversight. * Coordinate closely with customer stakeholders on advanced technical issues. * Develop and deliver reports and briefings in accordance with required performance standards. * Configure, validate, and support A/V equipment for NIPR and SIPR meetings to ensure seamless functionality. Work Conditions * Standard office environment; ability to lift/move up to 25 lbs as needed. * May require non-traditional hours, including nights or weekends, based on mission demands. About SBS SBS offers a comprehensive benefits package for eligible full-time employees, including Medical, Dental, Vision, 401(k), and Life/Disability coverage. Employees have the opportunity to work with cutting-edge enterprise technologies in a fast-paced environment that rewards leadership, innovation, and creative problem-solving. Strategic Business Systems, Inc. (SBS) is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you're interested in learning more about this opportunity, please send your resume to ************************.
    $70k-111k yearly est. Easy Apply 38d ago
  • A/V Technology Support Specialist

    Missouri Botanical Garden 4.4company rating

    Saint Louis, MO jobs

    Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support
    $39k-49k yearly est. 18d ago
  • VTC Technician--Associate

    SBS 4.4company rating

    Arizona jobs

    **Current active DoD Secret clearance required** Strategic Business Systems (SBS) is growing our team at Fort Huachuca, AZ, supporting the GCC mission. We are seeking a skilled professional to support and enhance the customer's Video Teleconference (VTC) environment. This is a full-time, on-site opportunity with SBS. Role Overview The Sustainment Division delivers critical GCC mission services that increase operational effectiveness for both the GCC and the Warfighter. This includes continual process improvement, mission planning, asset management (HW/SW), lifecycle management, and security oversight for GCC-managed DODIN-A services across both NIPRNet and SIPRNet. Key Responsibilities Provide Facilities/Infrastructure support, ensuring building systems, office technologies, and general workplace conditions meet all safety and operational standards. Deliver full-spectrum Audio/Visual Suite support: Secure, operate, maintain, troubleshoot, and manage multi-vendor VTC technologies including VCS, CMS, TMS, Polycom MCUs, DMA, VTC codecs, and application-aware firewalls. Support NIPR and SIPR VTCs for both Unclassified and Classified meetings. Perform secure O&M of VoIP/VTC systems including hardware, software, end-user devices, and all required compliance documentation (IAVA, DRA, POA&M, ATO, RMF). Evaluate, test, and recommend new communications technologies to enhance long-term mission capabilities. Apply creativity and technical problem-solving in real time to support mission-critical requirements. Execute field technical duties and administrative tasks with minimal Government oversight. Coordinate closely with customer stakeholders on advanced technical issues. Develop and deliver reports and briefings in accordance with required performance standards. Configure, validate, and support A/V equipment for NIPR and SIPR meetings to ensure seamless functionality. Work Conditions Standard office environment; ability to lift/move up to 25 lbs as needed. May require non-traditional hours, including nights or weekends, based on mission demands. About SBS SBS offers a comprehensive benefits package for eligible full-time employees, including Medical, Dental, Vision, 401(k), and Life/Disability coverage. Employees have the opportunity to work with cutting-edge enterprise technologies in a fast-paced environment that rewards leadership, innovation, and creative problem-solving. Strategic Business Systems, Inc. (SBS) is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you're interested in learning more about this opportunity, please send your resume to ************************.
    $68k-107k yearly est. Easy Apply 60d+ ago
  • Information Technology Technician | Part-Time | Allegiant Stadium

    Oak View Group 3.9company rating

    Las Vegas, NV jobs

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $25-30 hourly Auto-Apply 50d ago
  • IT Technician - Los Angeles, CA

    Sunset 4.0company rating

    Los Angeles, CA jobs

    At Sunset Studios, we provide the best-in-class studio space to the biggest names in tech and entertainment, and we're seeking an IT Technician with outstanding customer service skills to assist with IT administration and user support for our studio tenants at our Sunset Studios property in Hollywood. As the IT team, we help everyone stay connected and equipped, including the tenants who utilize our sound stages and creative offices for their productions. We are responsible for providing both the infrastructure and hands-on user assistance with all our systems and hardware, including Windows Operating Systems, Microsoft Office Suites, Computer & Server Hardware, Macs, Smartphones, iPads, iPhones, and Networking. Are you looking to use your IT expertise and exceptional interpersonal skills to support a thriving, forward-thinking company? Join our team! What You'll Do Provide high-level and hands-on IT support and build positive relationships with Sunset Studios tenants across all levels, productions, and departments. Reset account passwords, respond to and resolve IT-related issues, and provide answers in a timely manner. Provide AV equipment technical assistance for conference calls, Zoom meetings, and presentations. Troubleshoot Windows computers, network devices, servers, RingCentral/Mitel phones, copiers & printers, computer hardware, software, and mobile devices. Add and terminate Azure AD / Office 365 user accounts and support Office 365 suite. Create and maintain security groups in Azure AD. Ensure workstations are equipped with the proper computer hardware, monitor, mouse, keyboard, and appropriate software. Assist with hardware and software inventory from procurement to disposal. Set up mobile devices and provide mobile device support. Assist with all Sarbanes-Oxley compliance processes and compliance with IT security policies. Travel and/or reassignment between studio lots may be required. Miscellaneous projects as assigned. What You'll Need Minimum of 2 years experience supporting local and remote Windows-based PCs in a large or mid-sized corporate environment. Bachelor's Degree in a related field or equivalent work experience. Working knowledge of Windows computers, software and proficiency with Office 365 and Azure AD administration and support. In-depth experience with Microsoft Teams, Zoom Video Communications, SharePoint and Windows, Antivirus solutions, Windows virtual & remote desktop solutions, Dell desktop and laptop hardware, including Multi-Function copier hardware. Experience with ticket management tools such as ServiceNow, Windows Desktop/Laptop Imaging practices, and system patching. Ability to work varied hours, including early morning, late evening or occasionally weekends, to provide on-site support. Strong problem-solving and troubleshooting skills in order to promptly and efficiently resolve technical problems. Exceptional interpersonal and communication skills. Bonus Points For: Experience with Windows Server, Windows System Center, Mobile Device Management, Intune, Dropbox, Citrix Xen Desktop, MFA, 2FA, SSO, Microsoft One Drive, and/or Proofpoint, knowledge of Microsoft Windows 2016 & 2019 and solid experience with Microsoft Active Directory. Essential Physical Functions / Environment Able to lift 50lbs. Requires a wide range of constant physical and office activities, including but not limited to: walking, standing, sitting, talking, speaking, bending, lifting, finger manipulation, etc. Frequent repetitive movements. Requires work such as tours throughout property, including construction sites, usually performed by walking and by climbing stairs. Requires movement between departments to facilitate work. Requires close, distance, peripheral vision and depth perception. Salary Range: $24.00 to $30.00 an hour USD (subject to relevant experience) About UsOur Sunset Studios portfolio has one mission-to provide premiere studio production facilities and top-notch service, bar none. Our lots include 35 modern sound stages on over 42 acres in Hollywood, another 7 stages 20 minutes north at Sunset Glenoaks and 6 brand new, purpose-built stages in the heart of Manhattan. At our state-of-the-art production facilities, our clients enjoy the latest amenities and sophisticated digital technologies. What's more, we offer a service platform that is unequaled in value. All clients enjoy a highly personalized level of service from our attentive team, providing unsurpassed, concierge-style support, while understanding the need for flexibility. Our platform also includes Quixote by Sunset Studios, providing an unparalleled combined business offering of stages, transportation, equipment and production services. At Hollywood's center for nearly 100 years, we've played a critical role in the development of the entertainment industry. --- Sunset Studios, a subsidiary of Hudson Pacific Properties - Sunset Studios is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.
    $24-30 hourly Auto-Apply 3h ago
  • Intern, Information Technology (IT Business Analyst)

    Trinidad Benham 4.4company rating

    Greenwood Village, CO jobs

    Trinidad Benham Corporation is seeking applicants for an Information Technology Business Analyst / Technical Product Owner internship to support our custom ERP system for our rapidly changing and growing business. The ideal candidate would have a technical aptitude to understand complex software applications and databases. This candidate would have great communication skills to work with our team as well as software developers to develop requirements for our applications. Candidate must be a self-starter, fast learner and have the ability to think through complex problems. This position will be ideal for someone wanting to explore the world of software development and a has a desire to learn project management, software development process and business analysis skills. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Develop requirements and enhancements for a new ERP application * Determine priorities and return on investment * Work with and lead development team to produce effective features * Collaborate with UI/UX design team to create mockups * Produce training documentation * Test features created by the development team * Perform initial analysis of reported defects and proposed enhancements * Support requirements gathering and visioning of mobile version of software * Assist with project coordination * Collaborate and brainstorm with current BA team to form effective and purposeful features Skills, Knowledge and Expertise Required education and experience * Pursuing bachelor's degree in business, computer science or any type of engineering is preferred * Technical aptitude to understand software applications and databases * Excellent analytical skills * Excellent communication skills to work with our business users, management and team members * Able to manage multiple tasks while maintaining attention to detail * Learn to be able to elicit business requirements for small to medium sized issues * Desire to write user stories with necessary detail to facilitate high quality deliverables * After gaining business experience, be able to triage a business "need" vs. a business "want" * Look for alternate solutions and offer up ideas * Once trained on a program, have the ability to write end user training documentation * Able to train users, in person or remotely, using documentation or expert knowledge * Write test scripts for small to medium programs * Assist with system testing * Guide and assist users with User Acceptance Testing * Strong Microsoft Excel skills * Experience with the project organization software Notion * Experience in SQL, Agile/Scrum methodologies and programming
    $33k-41k yearly est. 54d ago
  • IT Technician I

    Feather Flag Nation 3.8company rating

    Canyonville, OR jobs

    Join the Umpqua Indian Development Corporation (UIDC) family! About UIDC: UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve. Why Work for UIDC: As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Builds, tests, and deploys computers with correct software for the installation. Performs periodic inventories of desktop computer, telephone, and office equipment. Pulls data cables as necessary to accomplish task at hand. Accurately documents all work performed in Help Desk software application. Ensures that customer needs are the first priority when approaching work assignments. Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it. Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. Requirements Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required. 1 year prior experience in customer service related field preferred. Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred. Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred. Achieve passing score on basic computer skills exam. Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems. Must be willing and able to work holidays and weekends as needed. Excellent organizational, verbal, interpersonal, and customer relations skills. Must be 21 years of age or older. Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program. Must be able to obtain a Class III Gaming License
    $45k-94k yearly est. 60d+ ago
  • Technical Support Engineer

    I-M Technology 3.8company rating

    Norwich, CT jobs

    This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions. At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters! To be clear this is a position in Connecticut and not remote. Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI. Our company core values are: Do the right things right Better every day Integrity Respect Here's what we are looking for (skills) - Passion for teamwork, continuing education, problem-solving and exceptional customer service A computer techie with a great personality and the desire to work hard. 5+ Years experience within the MSP industry providing IT support. Great people and customer service skills. Experience with RMM tools and ticketing (PSA) software. Microsoft Certifications preferably MCP in Azure: AZ-900, AZ104 365: MS-900, MS-102 Server 2016/2019/2022 Network and/or security certifications: CCNA, Network+, Security+ Networking experience with firewalls, wireless and VLANs Virtualization experience with HyperV (preferred) or ESXi Here is what you'll be doing (duties) - Handling client support requests, remote or on-site at their offices Assisting team members with ticket escalations Onboarding new clients and following our best practices. Using and improving client documentation. Assisting with client projects i.e. server upgrades, wireless deployments etc. Here is what we provide you with (benefits) - Competitive starting salary based on experience 401k with company match Health insurance with company contribution 5 weeks PTO (available after 90 days) Birthday off Performance bonuses Paid training and certification program with financial incentives with our Learn to Earn program Use of company provided shared vehicles and tools Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear An upbeat, successful, and motivated team to work with Please include a cover letter.
    $61k-89k yearly est. Auto-Apply 60d+ ago
  • Technical Support Engineer

    I-M Technology, LLC 3.8company rating

    Norwich, CT jobs

    Job Description This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions. At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters! To be clear this is a position in Connecticut and not remote. Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI. Our company core values are: Do the right things right Better every day Integrity Respect Here's what we are looking for (skills) - Passion for teamwork, continuing education, problem-solving and exceptional customer service A computer techie with a great personality and the desire to work hard. 5+ Years experience within the MSP industry providing IT support. Great people and customer service skills. Experience with RMM tools and ticketing (PSA) software. Microsoft Certifications preferably MCP in Azure: AZ-900, AZ104 365: MS-900, MS-102 Server 2016/2019/2022 Network and/or security certifications: CCNA, Network+, Security+ Networking experience with firewalls, wireless and VLANs Virtualization experience with HyperV (preferred) or ESXi Here is what you'll be doing (duties) - Handling client support requests, remote or on-site at their offices Assisting team members with ticket escalations Onboarding new clients and following our best practices. Using and improving client documentation. Assisting with client projects i.e. server upgrades, wireless deployments etc. Here is what we provide you with (benefits) - Competitive starting salary based on experience 401k with company match Health insurance with company contribution 5 weeks PTO (available after 90 days) Birthday off Performance bonuses Paid training and certification program with financial incentives with our Learn to Earn program Use of company provided shared vehicles and tools Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear An upbeat, successful, and motivated team to work with Please include a cover letter. Powered by JazzHR YbYim0fTrM
    $61k-89k yearly est. 21d ago

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