Live source operator vs central office operator

Differences between live source operator and central office operator duties and responsibilities

Live source operator example responsibilities.

• Launch and operate a customize dashboard for event management with ESPN.
• Assist venue directors to create a seamless online stream of live sporting events for ESPN and Go90 mobile applications.
• Input patients personal information into a database, then contact physicians to give patient information.
• Receive incoming calls on a switchboard and direct them to the appropriate department or employee.
• Provide telephone information from cord or cordless central office switchboard to customers needing assistance.

Central office operator example responsibilities.

• Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
• Reduce A/R from 49 to 38 days out, the first time in the CBO history.
• Correct exceptions and processing alerts generate from MACADE and POS inputs.
• Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
• Assist in maintaining and updating telephone directories and event schedules via computerize data base.
• Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.
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