Live source operator vs directory operator

The differences between live source operators and directory operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a live source operator has an average salary of $48,414, which is higher than the $38,452 average annual salary of a directory operator.

The top three skills for a live source operator include control room, quality customer service and inbound calls. The most important skills for a directory operator are emergency calls, customer calls, and directory assistance.

Live source operator vs directory operator overview

	Live Source Operator	Directory Operator
Yearly salary	$48,414	$38,452
Hourly rate	$23.28	$18.49
Growth rate	-	7%
Number of jobs	27,745	29,944
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	High School Diploma, 34%
Average age	44	44
Years of experience	-	-

Live source operator vs directory operator salary

Live source operators and directory operators have different pay scales, as shown below.

	Live Source Operator	Directory Operator
Average salary	$48,414	$38,452
Salary range	Between $26,000 And $88,000	Between $25,000 And $58,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between live source operator and directory operator education

There are a few differences between a live source operator and a directory operator in terms of educational background:

	Live Source Operator	Directory Operator
Most common degree	Bachelor's Degree, 62%	High School Diploma, 34%
Most common major	Communication	Business
Most common college	-	-

Live source operator vs directory operator demographics

Here are the differences between live source operators' and directory operators' demographics:

	Live Source Operator	Directory Operator
Average age	44	44
Gender ratio	Male, 48.7% Female, 51.3%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between live source operator and directory operator duties and responsibilities

Live source operator example responsibilities.

Launch and operate a customize dashboard for event management with ESPN.
Assist venue directors to create a seamless online stream of live sporting events for ESPN and Go90 mobile applications.
Input patients personal information into a database, then contact physicians to give patient information.
Receive incoming calls on a switchboard and direct them to the appropriate department or employee.
Provide telephone information from cord or cordless central office switchboard to customers needing assistance.

Directory operator example responsibilities.

Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.
Operate heavy machinery such as bobcat equipment and also operate and pave asphalt perform demolition work.

Live source operator vs directory operator skills

Common live source operator skills

Control Room, 22%
Quality Customer Service, 18%
Inbound Calls, 17%
Computer Database, 14%
Live Events, 6%
ESPN, 6%

Common directory operator skills

Emergency Calls, 24%
Customer Calls, 20%
Directory Assistance, 20%
Data Entry, 14%
Telephone Numbers, 12%
Inbound Calls, 10%

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Office and Administrative Industry
Live Source Operator
Live Source Operator vs Directory Operator

Updated January 8, 2025

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