Live source operator vs toll operator

The differences between live source operators and toll operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a live source operator has an average salary of $48,414, which is higher than the $37,740 average annual salary of a toll operator.

The top three skills for a live source operator include control room, quality customer service and inbound calls. The most important skills for a toll operator are emergency calls, telephone calls, and directory assistance.

Live source operator vs toll operator overview

	Live Source Operator	Toll Operator
Yearly salary	$48,414	$37,740
Hourly rate	$23.28	$18.14
Growth rate	-	7%
Number of jobs	27,745	30,057
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Associate Degree, 33%
Average age	44	44
Years of experience	-	-

Live source operator vs toll operator salary

Live source operators and toll operators have different pay scales, as shown below.

	Live Source Operator	Toll Operator
Average salary	$48,414	$37,740
Salary range	Between $26,000 And $88,000	Between $24,000 And $57,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between live source operator and toll operator education

There are a few differences between a live source operator and a toll operator in terms of educational background:

	Live Source Operator	Toll Operator
Most common degree	Bachelor's Degree, 62%	Associate Degree, 33%
Most common major	Communication	Business
Most common college	-	-

Live source operator vs toll operator demographics

Here are the differences between live source operators' and toll operators' demographics:

	Live Source Operator	Toll Operator
Average age	44	44
Gender ratio	Male, 48.7% Female, 51.3%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	9%	9%

Differences between live source operator and toll operator duties and responsibilities

Live source operator example responsibilities.

Launch and operate a customize dashboard for event management with ESPN.
Assist venue directors to create a seamless online stream of live sporting events for ESPN and Go90 mobile applications.
Input patients personal information into a database, then contact physicians to give patient information.
Receive incoming calls on a switchboard and direct them to the appropriate department or employee.
Provide telephone information from cord or cordless central office switchboard to customers needing assistance.

Toll operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Illistrate confidentiality of veterans when discussing concerns as it relate to medical treatments in compliance with HIPPA regulations.
Illistrate confidentiality of veterans when discussing concerns as it relate to medical treatments in compliance with HIPPA regulations.

Live source operator vs toll operator skills

Common live source operator skills

Control Room, 22%
Quality Customer Service, 18%
Inbound Calls, 17%
Computer Database, 14%
Live Events, 6%
ESPN, 6%

Common toll operator skills

Emergency Calls, 33%
Telephone Calls, 24%
Directory Assistance, 15%
Telephone Numbers, 15%
Inbound Calls, 13%