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Loan doc specialist vs loan services representative

The differences between loan doc specialists and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan doc specialist and a loan services representative. Additionally, a loan services representative has an average salary of $38,603, which is higher than the $38,480 average annual salary of a loan doc specialist.

The top three skills for a loan doc specialist include customer service, organization and origination. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.

Loan doc specialist vs loan services representative overview

Loan DOC SpecialistLoan Services Representative
Yearly salary$38,480$38,603
Hourly rate$18.50$18.56
Growth rate-3%-3%
Number of jobs31,24385,475
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 47%
Average age4242
Years of experience44

What does a loan doc specialist do?

A loan document specialist is a person who gathers loan documents from the client to help them with the approval of their mortgage, credit, and lease application for a business, home, and school needs. They are responsible for combining the data that is needed and then reviewing and compiling it according to loan requirements and guidelines. A loan document specialist also communicates with the client if there are any problems and additional documents that are needed. Furthermore, the specialist is a person who knows how to manage loans and has organizational and management skills.

What does a loan services representative do?

A loan service representative is responsible for communicating and interacting with clients and serves as a back-up or reliever in a company. They are the first person that the client must go through if they want to apply for a loan. Loan representatives monitor and ensure that all data and information is properly documented using a loan processing system. Also, they are the ones who inspect and verify if a company is complying with the transaction rules as well as the loan procedures and regulations.

Loan doc specialist vs loan services representative salary

Loan doc specialists and loan services representatives have different pay scales, as shown below.

Loan DOC SpecialistLoan Services Representative
Average salary$38,480$38,603
Salary rangeBetween $25,000 And $58,000Between $15,000 And $98,000
Highest paying CityJersey City, NJBaltimore, MD
Highest paying stateWest VirginiaNew York
Best paying companyValley Children'sJersey Shore State Bank
Best paying industryFinanceFinance

Differences between loan doc specialist and loan services representative education

There are a few differences between a loan doc specialist and a loan services representative in terms of educational background:

Loan DOC SpecialistLoan Services Representative
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Loan doc specialist vs loan services representative demographics

Here are the differences between loan doc specialists' and loan services representatives' demographics:

Loan DOC SpecialistLoan Services Representative
Average age4242
Gender ratioMale, 29.0% Female, 71.0%Male, 26.8% Female, 73.2%
Race ratioBlack or African American, 11.2% Unknown, 4.5% Hispanic or Latino, 14.5% Asian, 8.6% White, 60.8% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between loan doc specialist and loan services representative duties and responsibilities

Loan doc specialist example responsibilities.

  • Manage a pipeline of FHA and conforming conventional mortgage loans for refinance and purchase through closing.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Pull LDP/GSA list, FHA CAIVR numbers, VA certificate of eligibility, VA case numbers and VA appraisals.
  • Schedule loan closing and review final HUD-1 to verify fees are appropriate and within guidelines.
  • Review final HUD-1, payment plan, calculations and closing documents for accuracy, prepare package for funding to review.
  • Make sound business decisions base on credit risk policy and procedures in accordance with TILA, ECOA, and RESPA guidelines.
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Loan services representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Track, compile, and send HUD and VA binders off to respective government agency.
  • Approve final numbers on HUD closing contract, turn in final sign contract to lender for funding.
  • Provide research support functions to management and sales representatives on check copies, ACH maintenance and speed-pay income.
  • Complete address changes, respond to emails, opt out requests, return mail, ACH inquiries and enrollment.
  • Provide internal and external customers with require foreclosure documents while meeting require deadlines.
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Loan doc specialist vs loan services representative skills

Common loan doc specialist skills
  • Customer Service, 10%
  • Organization, 7%
  • Origination, 6%
  • Loan Types, 5%
  • Title Commitments, 5%
  • FHA, 5%
Common loan services representative skills
  • Customer Service, 24%
  • Loan Payments, 19%
  • Outbound Calls, 4%
  • Escrow Accounts, 4%
  • Mortgage Loans, 3%
  • ACH, 2%

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