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The differences between loan doc specialists and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan doc specialist and a loan services representative. Additionally, a loan services representative has an average salary of $38,603, which is higher than the $38,480 average annual salary of a loan doc specialist.
The top three skills for a loan doc specialist include customer service, organization and origination. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.
| Loan DOC Specialist | Loan Services Representative | |
| Yearly salary | $38,480 | $38,603 |
| Hourly rate | $18.50 | $18.56 |
| Growth rate | -3% | -3% |
| Number of jobs | 31,243 | 85,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 47% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
A loan document specialist is a person who gathers loan documents from the client to help them with the approval of their mortgage, credit, and lease application for a business, home, and school needs. They are responsible for combining the data that is needed and then reviewing and compiling it according to loan requirements and guidelines. A loan document specialist also communicates with the client if there are any problems and additional documents that are needed. Furthermore, the specialist is a person who knows how to manage loans and has organizational and management skills.
A loan service representative is responsible for communicating and interacting with clients and serves as a back-up or reliever in a company. They are the first person that the client must go through if they want to apply for a loan. Loan representatives monitor and ensure that all data and information is properly documented using a loan processing system. Also, they are the ones who inspect and verify if a company is complying with the transaction rules as well as the loan procedures and regulations.
Loan doc specialists and loan services representatives have different pay scales, as shown below.
| Loan DOC Specialist | Loan Services Representative | |
| Average salary | $38,480 | $38,603 |
| Salary range | Between $25,000 And $58,000 | Between $15,000 And $98,000 |
| Highest paying City | Jersey City, NJ | Baltimore, MD |
| Highest paying state | West Virginia | New York |
| Best paying company | Valley Children's | Jersey Shore State Bank |
| Best paying industry | Finance | Finance |
There are a few differences between a loan doc specialist and a loan services representative in terms of educational background:
| Loan DOC Specialist | Loan Services Representative | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between loan doc specialists' and loan services representatives' demographics:
| Loan DOC Specialist | Loan Services Representative | |
| Average age | 42 | 42 |
| Gender ratio | Male, 29.0% Female, 71.0% | Male, 26.8% Female, 73.2% |
| Race ratio | Black or African American, 11.2% Unknown, 4.5% Hispanic or Latino, 14.5% Asian, 8.6% White, 60.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 7% |