Senior User Experience Designer jobs at Lorien Health Services

Description & Requirements Maximus is currently seeking a Director of User Experience to join our dynamic, matrixed team dedicated to delivering outstanding user-centered experiences across both digital and analog channels for our government customers across our state and local and federal businesses in the United States, Canada, UK, and Saudi Arabia. As a trusted partner to governments across the globe, Maximus helps reimagine how public services are delivered amid complex technology, health, economic, environmental, and social challenges. This is a hybrid role based in Princeton, NJ. You must live within a commutable distance of the office and regularly work on-site. Essential Duties and Responsibilities: - Direct the writing, design, translation, review, and testing of print and digital program materials. - Direct planning, staffing, budgeting, schedules, delivery, and quality to meet business requirements. - Develop and recommend innovative methods, techniques, and criteria for project execution. - Coach project teams, manage assignments/schedules, and ensure successful completion of tasks. - Review project deliverables to ensure compliance with acceptance criteria and contract requirements. - Provide accurate and timely communication of risks, issues, and mitigation plans. - Develop and maintain project plan, meeting agendas/minutes, status reports, and financial tracking. - Build relationships and grow trust with clients, stakeholders, other departments, and digital team. - Influence others to accept and follow policies, procedures, practices and approaches. Job-Specific Essential Duties and Responsibilities: - Conceptualize and execute design across digital channels, translating complex government policies into compelling experiences. - Provide thought leadership and collaborate with cross-functional teams to drive experience direction. - Lead the creation of deliverables including information architectures, sitemaps, wireframes, prototypes, personas, user journeys, service blueprints, and process flows. - Collaborate with product managers and other designers to define, prioritize, and solve problems. - Make strategic design and user-experience decisions related to core, and new, functions, and features. - Manage relationships with external partners, freelancers, and vendors, as needed. - Support business development through estimation, solutioning, and high-level staffing plans. - Partner with cross-functional teams-including product managers, designers, and peers in creative content-to align experience design with platform capabilities, content strategy, and delivery excellence. - Champion the adoption of emerging UX trends, tools, and best practices to continuously improve design standards and methodologies. - Leverage insights and analytics into every stage of decision-making to deliver inclusive, user-centered experiences that drive engagement, outcomes, trust, and compliance. - Facilitate client discussions and workshops, lead critiques, and coach fellow designers using methodologies grounded in design thinking, lean, and agile to help solve complicated problems in a cost effective, rapid and precise manner. Minimum Requirements - Bachelor's degree in related field required. - 10-12 years of related professional experience required. - Minimum 2 years experience managing a department of professional level employees. - Proficient in Microsoft Project. Job-Specific Minimum Requirements: - 10 years designing web, mobile, social, and interactive experiences through full development cycles in discovery, concepting, prototyping, testing, and delivery. - 5 years of demonstrated success leading in a client-facing role agency or consultancy. - Expert proficiency with modern design tools, prototyping, and collaboration platforms. Preferred Skills and Qualifications: - Proven track record building inclusive, high-performing creative teams. - Experience in government, healthcare, financial, or other regulated sectors. - Advanced degree in user experience, information design, human computer interaction, interaction design, computer science, or information technology. - Knowledge of UI design patterns including SPA, RIA, and AI/chat/voice interfaces. #techjobs #LI-PN1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 170,000.00 Maximum Salary $ 185,000.00

What you can expect The ideal candidate possesses a passion for crafting elegant web experiences across both desktop and mobile platforms. This position requires the ability to deliver high-quality work under tight deadlines while effectively incorporating feedback from diverse cross-functional stakeholders. About the Team The Design team focuses on marketing and digital conversion optimization, specializing in enhancing purchase journeys across web platforms (desktop and mobile). We leverage data-driven methodologies to drive revenue growth through strategic optimization of web conversion funnels. Responsibilities + Understanding surface-level user pain points and frame product requirements as user jobs. + Performing basic user research with support from senior team members. + Communicating design thinking, decisions, and rationale clearly and effectively. + Explaining how designs address user needs and align with goals. + Following process steps to ensure quality while collaborating with others to calibrate pace and prioritize tasks, adhering to established patterns and visual guidelines from PRISM and the platform. + Thinking holistically in terms of Zoom as a complete ecosystem. What we're looking for + Have knowledge of user research methodologies, including qualitative data collection, analysis, and synthesis techniques. + Have full understanding of interaction design principles and patterns for creating effective digital product experiences. + Have familiarity with design system architecture and component documentation practices. + Have solid experience collaborating with Engineers and PMs, understanding front-end and back-end basics. + Have a user-centric mindset with clear awareness of different personas and user needs. + Have ability to work effectively under pressure and tight deadlines while applying problem-solving skills and collaborating with cross-functional stakeholders. + Have excellent attention to detail and commitment to quality. + Have adaptability and resilience in rapidly changing environments. Salary Range or On Target Earnings: Minimum: $87,600.00 Maximum: $186,000.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 12/19/25 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Job Description Patient Experience Manager - Baltimore, MD Pay Grade: 12 Salary: $55,000-$65,000 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures. Key Responsibilities: Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success. Preferred Qualifications: HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. *************************************************************************************************** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: 1455286 Morrison Healthcare WENDY GRAY [[req_classification]]

Job Description Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a highly qualified Graphic Designer to support strategic communications and engagement efforts. In this role, you will develop high-quality visual products that convey complex information in a clear, compelling, and accessible manner. Your work will help inform senior leaders, policymakers, and external stakeholders about the Department of Defense's chemical and biological defense priorities. This position is based in Aberdeen Proving Ground, MD (hybrid) and is contingent upon contract award. Secret Clearance is required. Responsibilities Develop visually compelling graphics to communicate complex technical and policy priorities related to chemical and biological defense. Translate data and strategic guidance into infographics, presentation decks, reports, and outreach materials suitable for senior-level audiences. Maintain consistency and version control of branding elements, including logos, templates, and factsheets. Ensure all designs adhere to DoD branding, accessibility, and communications standards. Collaborate with government and contractor teams to refine design concepts based on evolving strategic goals and stakeholder needs. Implement and manage the development of a cohesive visual identity across multiple interconnected communications efforts. Provide timely, high-quality graphics support for leadership briefings, external presentations, and public-facing materials. Qualifications 10 years working with DoD CBRND organizations Secret Clearance Bachelor's degree in graphic design or related field Expertise in developing and producing DoD communication products such as logos, branding guides, web designs, and infographics. Expert level proficiency with Adobe Creative Suite, including Photoshop, Illustrator, InDesign, Captivate and PageMaker Preferred Qualifications 11+ years of experience working with DOD programs Master's degree or additional qualifications in graphic design Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" - that's how Dexis goes "all in." How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law. As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.

**Become a part of our caring community and help us put health first** The AI Learning Design Lead plays a critical role in designing, developing, and delivering strategic learning experiences that support Human's AI initiatives. This role operates with a high degree of independence and collaborates across teams to ensure alignment between business goals and learning outcomes. The Learning Design Lead analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. **Use your skills to make an impact** **Program Leadership & Stakeholder Engagement** **:** + Serves as the primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners + Partners with the Associate Director to represent the program in executive forums, to define and provide updates on roadmap, measurement rubrics, learning prioritization, and scaling strategies. + Partners with the appropriate communicationspersonnel to deliver program -related communication(s) to the relevant stakeholders + Develop program timelines including milestones and KPIs to regularly report progress to stakeholders + Lead and develop a high-performing team, including both direct and indirect reports, fostering collaboration, accountability, and alignment with organizational goals. **Operations & Vendor Management** **:** + Respond to inquiries from the AI learning mailbox, ensuring timely and professional communication. + Manage vendor relationships to ensure our program has what it needs to succeed **Budget & Reporting:** + Own the full lifecycle of the AI Learning program budget, from creation to tracking and burn management. + Lead all reporting efforts, including project plans, OKRs, executive reporting, including dashboards, and Steering Committee updates **Event Management:** + Oversee the planning and execution of all AI Learning events, ensuring high-quality experiences that reflect the program's values. + Coordinate with supporting teams while maintaining accountability for successful delivery. **Documentation and Governance:** + Maintain strong documentation practices to ensure transparency, continuity, and informed decision-making. + Develop and manage program governance materials, including committee operating guidance and program documentation + Coordinate with supporting people and teams while maintaining accountability for successful delivery. **Required Qualifications:** + Bachelor's degree ininstructional design, learning design or similar (or equivalent work experience). + 4+ years of experience in leading corporate learningprograms. + 2+ years of experience leading corporate AI or emerging technology training. + Proven experience managing cross-functional projects with executive visibility. + Experience owning and managing program budgets, including forecasting and tracking spend. + Exceptional written and verbal communication skills, with the ability to engage and influence executive stakeholders. + Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors. + Comfortable serving as the face of a program and representing it in high-visibility forums. + Proven ability to plan and execute high-impact events with attention to detail and participant experience. + Strong organizational skills with the ability to manage multiple priorities and deadlines. + Demonstrated excellence in documentation practices, including maintaining clear, consistent, and accessible program records. + Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, steering committee updates). + Proficiency with productivity and collaboration tools (e.g., Microsoft Office Suite, especially PowerPoint) , SharePoint, Teams **Preferred Qualifications:** + Program management (PgMP) or project management (CAPM, PMP) Certifications + Learning development certification (APTD or CPTD, Bob Pike, etc.) + Experience in IT, health care, or insurance environments + Familiarity with project management tools (e.g., Planner,JIRA Align, MS Project or similar platforms) is a plus. **Additional Information:** Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement. **_Preferred locations are:_** _- Washington, D.C. metropolitan area_ _- Louisville, KY metropolitan area_ _- Denver, CO metropolitan area_ _- Dallas, TX metropolitan area_ _- Ft. Lauderdale, FL metropolitan area_ Some travel may be required based upon candidates' location. Travel anticipated not to exceed 20%. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $94,900 - $130,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-11-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Job Description Salary: $55,000-$60,000 Other Forms of Compensation: Pay Grade: 12 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at ***************** Job Summary Job Summary: Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures. Key Responsibilities: Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success. Preferred Qualifications: HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1478628 Crothall Healthcare RANDY ERPELDING [[req_classification]]

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a highly qualified Graphic Designer to support strategic communications and engagement efforts. In this role, you will develop high-quality visual products that convey complex information in a clear, compelling, and accessible manner. Your work will help inform senior leaders, policymakers, and external stakeholders about the Department of Defense's chemical and biological defense priorities. This position is based in Aberdeen Proving Ground, MD (hybrid) and is contingent upon contract award. Secret Clearance is required. Responsibilities Develop visually compelling graphics to communicate complex technical and policy priorities related to chemical and biological defense. Translate data and strategic guidance into infographics, presentation decks, reports, and outreach materials suitable for senior-level audiences. Maintain consistency and version control of branding elements, including logos, templates, and factsheets. Ensure all designs adhere to DoD branding, accessibility, and communications standards. Collaborate with government and contractor teams to refine design concepts based on evolving strategic goals and stakeholder needs. Implement and manage the development of a cohesive visual identity across multiple interconnected communications efforts. Provide timely, high-quality graphics support for leadership briefings, external presentations, and public-facing materials. Qualifications 10 years working with DoD CBRND organizations Secret Clearance Bachelor's degree in graphic design or related field Expertise in developing and producing DoD communication products such as logos, branding guides, web designs, and infographics. Expert level proficiency with Adobe Creative Suite, including Photoshop, Illustrator, InDesign, Captivate and PageMaker Preferred Qualifications 11+ years of experience working with DOD programs Master's degree or additional qualifications in graphic design Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” - that's how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law. As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.