Mid America Apartments jobs in Jacksonville, FL - 34 jobs

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. The Maintenance Assistant is responsible for the cleanliness of the community grounds. The responsibilities include the daily upkeep of the property, buildings, and grounds. They will act under the direction of the Community Manager and/or Maintenance Manager. What we can offer you: Opportunities for career growth Total rewards benefits package Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time Customized training programs Associate referral bonus plan Diverse, equitable, and inclusive work environment A culture that empowers you to make a difference What you'll do to make a difference: Maintain the grounds of the assigned property Maintain cleanliness outside each building and the grounds surrounding each building Maintain a uniform landscaped look by picking up all debris around buildings, common areas, and through breezeways of buildings Clean out building gutters Plant and tend to flowerbeds, trees, and shrubs; trim, mow lawns; apply fertilizer and insecticides; and utilize pest control equipment Follow well-established procedures for the basic maintenance of tools and equipment such as lubricating, sharpening, replacing broken handles, and making simple adjustments, and repairs, as necessary Clean and remove trash May perform pool maintenance duties Shovel snow when necessary Spread salt on public passageways to prevent ice buildup when necessary Clean vacated apartments as directed by the Maintenance Manager, completely and on schedule Clean Common areas daily Ensure that the amenities are continually maintained in a clean and orderly manner, including fitness facility, bathrooms, laundry facilities, business center, offices and clubhouse Assist maintenance team in vacant units or with other light work orders/punch lists, including painting, moving appliances (Maintenance Assistants cannot take on-call) Follow all safety/OSHA Requirements Regular attendance and punctuality What you bring to our team: Understanding of and alignment with Bell Core Values Minimum of 18 years of age High school diploma or equivalent 2+ years of experience in grounds keeping in a multi-family environment 2+ years of experience in landscaping HVAC/EPA certifications may be required in communities, based on staffing levels Physical requirements of the job: Walking, bending, reaching, climbing, and lifting to 80 lbs. Ability to work with mechanical and electrical equipment, as well as hazardous materials Must be comfortable with heights and moving heavy objects #LI-JR1 #INDSE About Bell Partners Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker. Apply today! Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

#Customer Service The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years' work experience in a related role Proficient in Microsoft Office and Windows Operating Systems Demonstrated experience solving customer service inquiries Effective verbal and written communication skills Ability to work in a fast pace environment Excellent technical and data entry skills, including the utilization of a 10-key touchpad Proven ability to navigate multiple systems and customer service platforms concurrently Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $41,600.00 - $57,340.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 17, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Citi's Commercial Bank (CCB) for the North American (NAM) region is a rapidly growing business, targeting emerging, mid and larger-sized companies based in the United States or Canada, with annual revenue generally from $20 million to $1 billion plus. To facilitate the CCB's wholesale lending activities, Commercial Lending Management (CLM) serves as an in-business credit function organized around our strategic industries and global target market approach. CLM plays a critical role of the client delivery model for the CCB, translating thought-leadership, industry and product expertise, and an end-to-end ownership of the credit relationship into best-in-class lending solutions. We are seeking a dynamic and motivated credit professional to join the Consumer Products and Retail team. The CLM Credit Officer facilitates the end-to-end lending process for a covered industry vertical through a team of credit professionals. CLM is essential for the delivery of a wide range of financial solutions to Citi CCB clients, working in direct partnership with Relationship Managers and Independent Risk, to execute on the firm's and client's business objectives. This can include working capital solutions, term loans and M&A financing, treasury and liquidity management services, foreign exchange, trade finance and interest rate derivatives. The primary responsibilities of CLM include credit underwriting, due diligence, structuring and documentation, and portfolio monitoring. As part of the business and in direct partnership with relationship coverage bankers, CLM teams provide thorough, objective analysis of the financial condition and credit worthiness of borrowers, including prevailing covered industry sector and product/market conditions, as well as the appropriate credit structure based on various risk considerations. The CLM Credit Officer is responsible for approving and managing a material amount of credit risk associated with capital deployed across a variety of lending products appropriate for commercial banking relationships. The CLM Credit Officer is a critical partner in the pre-screening of pipeline opportunities with Relationship Management for assessing credit appetite and identifying key issues, providing structuring input on financing options, driving internal analytical work product and discussions on credit approvals, and maintain ongoing credit oversight of the lending portfolio relationships through quarterly and/or annual reviews along with covenant and other reporting monitoring, as applicable. The assigned industry/specialty vertical requires extensive knowledge of the unique sector/product drivers and key performance indicators to make well-informed credit underwriting decisions and proactively manage the portfolio based on a dynamic environment. The CLM Credit Officer provides sector and sub-segment insights for key internal and external stakeholders, contributes to industry-specific risk and portfolio content, including industry-level portfolio reviews, and leads the credit-specific risk assessments on new originations and portfolio requests. The CLM Credit Officer role also requires an extensive understanding of various Citi and CCB-specific credit policies, processes, and procedures, and how to apply these concepts consistently in practice, including ensuring the portfolio is appropriately risk-rated and classified, properly secured (if applicable) and that early warning signs are established and proactively addressed. CLM represents a critical “first line of defense” control function for the bank, ensuring the CCB's credit process is conducted in accordance with all internal and regulatory frameworks, and is responsive to relevant inquiries. The CLM Credit Officer plays an important role in meeting a high standard for owning the work product of their respective portfolio and represent their covered accounts in numerous highly visible forums. A Credit Officer can advise or lead strategic projects for US or Global CLM initiatives and provide critical inputs that direct the future of credit formation within the CCB. Additionally, the CLM Credit Officer identifies, creates and helps to deliver the necessary technical skills training to various teams across CCB to promote the development and application of credit skills, mentoring/managing junior and other support staff. Responsibilities: Facilitate the end-to-end lending process within the US CCB for the assigned relationships and portfolio Knowledgeable of assigned portfolio and industry, and able to articulate and support a credit view based on well-supported analysis that effectively balances risk and business objectives Ensure appropriate regulatory classification and minimizing net credit losses for covered portfolio, as well as identify emerging areas of concerns that should be escalated Provide accountability for decisioning using credit covering approval authority in tandem with Independent Risk Directly manage the analysis and workflow of underwriting requests for new-to-bank and existing credit relationships, including pre-screening opportunities, facilitate amendments and extensions, perform annual reviews and other credit requests, including the related diligence Lead the timely analysis and preparation of monthly and/or quarterly financial memo reviews of existing borrowers to track compliance with loan covenants, raising potential concerns and taking necessary actions in partnership with other key stakeholders for the assigned portfolio Direct and supervise the loan documentation process for both new transactions and amendments or modifications; including coordination with internal partners and/or outside legal counsel to ensure that all credit approval terms and conditions are appropriately represented in the closing documents Conduct periodic client calls on all portfolio clients and select new to bank opportunities in partnership with the Relationship Manager Develop and maintain an extensive knowledge in the various credit products and services offered to CCB clients Mentor and develop junior staff to become effective resources and future Credit Officers and Bankers Recommend changes to improve existing processes to achieve greater efficiency and controls Work proactively, and in a constructive and diplomatic manner, with internal and external stakeholders to keep transactions moving forward and in accordance with appropriate controls Qualifications: Experienced credit underwriting executive with a deep and relevant Retail and Consumer Product industry expertise, particularly in commercial and cross-border lending 10+ years of experience in credit underwriting, portfolio and/ or risk management with a large multinational financial services organization Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process Excellent communication (written, verbal, presentation and listening) and organizational skills; ability to complete multiple priorities in a timely manner Strong credit sense and ability to articulate a view, work across a range of credit products, with experience in early problem recognition and resolution skills Demonstrates learning agility: Seeks out resources and experience to continually build knowledge/skills; quickly and successfully applies learning to new situations Reaches decisions in a timely and transparent manner, knows when enough information has been collected to make sound decisions, takes calculated risks with the confidence to defend their credit view Proficient in various spreadsheet and word processing applications Education: Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $130,880.00 - $196,320.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 15, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. A Maintenance Technician with Bell, performs a wide variety of maintenance, repair, groundskeeping, and other interior and exterior maintenance duties for the community under the supervision of the Maintenance Supervisor. Their responsibilities may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, plumbing, light bulb replacement, A/C maintenance, electrical, carpentry, and mechanical repair. What we can offer you: Opportunities for career growth Total rewards benefits package Bi-Weekly on-call stipend Cell phone allowance Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time Customized training programs Associate referral bonus plan Diverse, equitable, and inclusive work environment A culture that empowers you to make a difference What you'll do to make a difference: Always show respect for residents and community staff, providing excellent customer service Perform routine interior and exterior community maintenance, as well as equipment maintenance as scheduled and requested Respond to all repair requests and maintenance concerns from residents and staff Report equipment malfunctions and breakdowns as well as any hazardous conditions to the Maintenance Supervisor in a timely manner Maintain resident privacy and receive proper authority before entering resident apartments Ensure that all maintenance items are kept in a safe area to prevent injuries Attend in-service training and education sessions, as assigned Work with vendors as instructed, such as landscaping, painting, asphalt, etc. Follow all safety/OSHA requirements Regular attendance and punctuality What you bring to our team: Minimum of 18 years of age High School degree or equivalent Understanding of and alignment with Bell Core Values 1-3 years of previous maintenance experience in a similar facility preferred Basic understanding and ability to repair HVAC, plumbing, electrical, basic carpentry, and mechanical systems HVAC, EPA, and/or CPO certifications may be required in many communities, based on staffing levels Excellent oral and written communication skills Strong customer service skills Availability to work weekdays, evenings, and weekends Physical requirements of the job: Walking, bending, reaching, climbing, and lifting to 80 lbs. Ability to work with mechanical and electrical equipment, as well as hazardous materials Must be comfortable with heights and moving heavy objects #LI-JR1 About Bell Partners Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker. Apply today! Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

**You are the** **brains** **behind our work ...** At Citi, we do not just adapt to change - we drive it. Our Full Time Technology Analyst Program is where forward thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution! Citi Technology partners to ensure that Citi's platforms can "Be the Best" for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients' needs across the firm. By utilizing a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi's strategic priorities. ** ** **We provide you with the knowledge and skills you need to succeed...** We're committed to teaching you the ropes. The 2-year Analyst Program starts in July and begins with a robust training program. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one team in Software Development. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi. ** ** **Your time here will** **look something** **like this...** You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment. To ensure defect-free programming, you will use the appropriate tools to test and debug code and participate in the review of peer coding. You have additional support, too. You join with a cohort of other new hires and go through training together to learn about our company, our tools and processes, and the technical skills you will need to succeed. While technologies can vary slightly from team to team, some developer will have exposure within the following categories: + **Microservices Developer:** Java, Spring Framework, Pivotal Cloud Foundry + **iOS:** Swift, Xcode, MVC Architecture + **Android:** Java, Android Studio, JavaScript, CSS, AJAX, Java Web Services + **Generative AI tools:** **Github** **, Co-Pilot** for code generation, for automated code reviews, etc. + **Web:** Angular (latest version), Eclipse, Java, JSP, TypeScript, HTML, JavaScript, CSS, AJAX While other developers will be exposed to the following: + **Data Analytics** tools such as **Splunk, Tableau, and Adobe Analytics** to trackadoption of customer journeys and derive business value of delivered product. + Cloud adoption strategy with **Citi** **APis** getting deployed in diverse cloud providers such as AWS etc. + **Engineering Excellence practices:** Minimum Development Standards and Minimum Operational standards set and followed at CITI. + **Understand latest design and software architecture patterns and frameworks:** Microservices, APIs, Spring Core/MVC/Boot/Cloud, REST and so on. + **CI/CD with exposure to various software development tools like:** JIRA, Zephry, BitBucket, TeamCity, uDeploy, Artifactory, Openshift(ECS/Docker) + Event streaming/messaging systems using **KAFKA, Solace, and Aeron** or similar technology. + Exposure to Containers using **Docker/Kubernetes** **.** No matter your team placement, as a member in our program, you can expect: + **Global Exposure** : Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide. + **Continuous Learning:** Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills. + **Real Impact** : Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations. **We want to hear from you if...** We are in a hunt for trailblazers with a passion for technology and drive to make a difference. To join this elite program, you should: + Be graduating between December 2025 and May 2026. + Pursuing Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree. + GPA of 3.0 or better is preferred. + You will not require sponsorship for U.S. work authorization now or anytime in the future. + Be a problem solver who thrives on innovation and enjoys tackling challenges head-on. + Possess a global outlook and a willingness to collaborate across cultures and time zones. + Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams. + Ability to pass technical interviews consisting of basic algorithmic programming exercises. + Must be collaborative and adaptable, with excellent communication skills. Prior experience working on agile teams is desirable. **Who we think will be a great fit...** A dedication to learning and a true passion for business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking and want to make an impact on the corporate level. We value diversity and so do you. This program is ideal for those who: + Are ambitious, with relentless drive to succeed in a fast-paced, dynamic environment. + Are curious about how technology can revolutionize finance and are eager to be at the forefront of this transformation. + Want to grow into a future tech leader, with a passion for both technology and its application in the global financial industry. Annual Salary = $80,000 USD ------------------------------------------------------ **Job Family Group:** Management Development Programs ------------------------------------------------------ **Job Family:** Training ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $80,000.00 - $115,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 19, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people. Compensation: $77,000 to $82,000 annually Overview The Howell at The Preserve is looking for a Property Manager with experience who can guide the team to ensure the community is running smoothly. Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer: Competitive compensation which includes bonuses outlined by the property commission structure. 15 days of paid time off per year (prorated based on your start date 9 paid holidays and 1 floating holiday per year Medical, dental and vision insurance 401k with employer match Company paid life insurance Company paid short term and long-term disability after 1 year of service Responsibilities Oversee hiring, training, supervising, and motivating the property staff Manage the community's revenue and expenses to ensure the budget and financial guidelines are met Maintain accurate resident records, post all rent, deposits, fees, and all A/P functions Follows all policies and procedures for compliance with staff and residents Complete building inspections and take appropriate action to ensure that the physical aspects of the property meet standards Follow up on service requests with the maintenance team and ensure the resident's requests have been completed Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution Perform required reporting and administrative tasks with a high attention to detail Qualifications High School Diploma or equivalent, college degree is a plus Valid Driver's license is required Excellent verbal and written communication skills Proficiency in Microsoft Office (Word, Excel) Industry software experience (YARDI, E Site, etc.) Able to multitask and meet deadlines in a timely manner Willing to work flexible schedule including weekends Legal authorization to work in the United States RAM Partners, LLC is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Talent Acquisition Manager at [email protected]. RAM Partners, LLC is a drug-free workplace.

The Financial Crimes Business Analyst is a critical role focusing on improving USPB and Wealth operational efficiency and effectiveness by analyzing data, identifying areas for improvement, and recommending solutions. They bridge the gap between business needs and operational processes, often working with various departments to streamline workflows, boost productivity, improve customer experience and risk management. This individual will be responsible for identifying and assessing opportunities to improve operational processes, technology and data management. They will rely heavily on their strategic thinking and logical problem-solving skills, as well as ability to influence cross-functional stakeholders to be successful in this role. This individual will report into the USPBW Financial Crimes Transformation team and directly support the Governance Transformation workstream. **Responsibilities:** + Analyze end-to-end KYC processes, modernization initiatives, and technology delivery to identify inefficiencies, gaps, and opportunities for improvement. + Support the development and refinement of governance procedures, standards, and documentation aligned to KYC transformation and oversight requirements. + Prepare accurate, executive-ready reports, dashboards, and materials for governance forums, senior leadership, audit, and regulatory stakeholders. + Proactively identify and drive resolution of issues and risks, including those outside established projects, escalating where appropriate through governance channels. + Reconcile program data across KYC modernization, control remediation, and technology initiatives to ensure accuracy, consistency, and a single source of truth for governance reporting. + Perform data analysis to identify trends, emerging risks, and interdependencies, and to support business needs. + Develop data-driven recommendations to streamline workflows, improve operational efficiency, and support transformation objectives. + Maintain and manage RAID logs across modernization including tracking mitigation actions, dependencies, and escalations. + Define, track, and analyze key performance indicators (KPIs) to measure delivery progress, risk reduction, and the effectiveness of implemented changes. **Qualifications:** + 6-10 years relevant business analyst experience + KYC experience preferred + Project/Program management experience required + Excellent communication skills, business acumen, and technical expertise **Education:** + Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Business KYC ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $103,920.00 - $155,880.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jan 20, 2026 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

. Schedule range will be between 12:30pm and Midnight. Must be able to work a Saturday or Sunday. Available schedule will be discussed at time of job offer. This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. We Offer: Competitive rates start at $19/hr! Day 1 Health Benefits! State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. Responsibilities: Assist in evaluating client financial needs to identify and offer new Citi products and solutions Interact with customer inbound calls and provide customer service, as necessary Align client needs to product service solutions within a complex sales-based environment Communicate the value and benefits associated with Citi products and services to clients Achieve monthly individual/team-based established sales goals Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years of relevant experience Sales and customer service (financial services, call center, retail) experience preferred Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Education: High School diploma or equivalent Attached resume is required in order to be considered for position. Schedule range will be between 12:30pm and Midnight. Must be able to work a Saturday or Sunday. Available schedule will be discussed at time of job offer. ******************************************* #CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Service & Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 22, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

+ **Overview of the Role** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.The Operations Technology Java Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. **Responsibilities:** + Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas + Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users + Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement + Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality + Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems + Ensure essential procedures are followed and help define operating standards and processes + Serve as advisor or coach to new or lower level analysts + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 5-8 years of relevant experience **Strong Microservices Skills:** + Microservices - Java/Spring Boot OR Java/Spring Boot/Angular + Experience on DevOps Tools - Bitbucket, Jenkins + Experience on Linux/AIX, Shell Scripting, .NET + Knowledge of Content Management Tools, JIRA, Confluence + Familiarity with Pivotal Cloud Foundry (PCF), Open Shift, Amazon Web Services (AWS), Microsoft Azure, Event Driven Architecture **Additional Competencies, which would be an advantage:** + Experience working with business critical, high volume and complex enterprise systems + Experience in working on cross platforms or legacy modernization projects + Knowledge of and experience with automating development processes and testing **Education:** + Bachelor's degree/University degree or equivalent experience in Computer Science or EngineeringThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Applications Development ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $96,960.00 - $145,440.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jan 14, 2026 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Overview of the Role: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. The role will be responsible for review, analysis, design, and development; planning and Sprint oversight, supporting AGILE development. Responsibilities are inclusive of, but not limited to the following: Responsibilities: Manage application development deliverables for the entire Life cycle of the development Project - both Waterfall and Agile models as may be applicable for each project assigned. Gather technical requirements, code specifications, test plans and results; and other deliverables required for multiple projects. Perform analysis, design, development, testing, implementation, and maintenance of applications under minimal supervision. Provide expertise in technical analysis and be able to resolve complex issues through in-depth evaluation of business processes, system processes. Ensure alignment to architectural assertions and constantly look for opportunities to modernize application. Work effectively with remote teams, with a focus on fostering positive working relationships. Integrate with a team of highly seasoned application developers. Qualifications: 5+ years of hands-on experience working in Java, Microservices technologies A plus will be AI/ML development skills - Python Demonstrable experience having led and directed teams Experience with full project life cycle from establishing requirements through delivery and production Well versed with 3 tier architecture/ component layer architecture Education: Associate or bachelor's degree in information systems; Computer Technology; Computer Information Systems; Computer Science or a demonstration of programming experience. Demonstrable analytical and quantitative skills This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $96 960,00 - $145 440,00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: ene 06, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client's account and identity. Responsibilities: Perform investigation of potential fraud activity on existing credit card accounts. Respond to inbound client inquiries and assist with specific service-related requests and concerns Provide solutions to client issues through the usage of all available resources under limited supervision Complete assigned tasks in an accurate and timely manner Consistently achieve individual and team performance targets Contact card members to verify charges and recent activity to identify any potential fraud Ensure a positive customer experience while Determine specific verification procedures to be used in processing customer's information Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency. Qualifications: 1-3 years relevant experience Minimum 1 year of customer service experience Ability to process both inbound and outbound client calls High attention to detail with the ability to interpret data and organize information Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. # Customer Service ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Fraud Operations ------------------------------------------------------ Time Type: ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 17, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

This critical leadership role within Citi's Fraud Analytics and Modeling organization is responsible for strategically leading all fraud prevention and detection efforts across the Retail Bank's digital payments, wires, and checks. The role involves managing a team of teams to leverage data, identify emerging fraud trends, and design and implement advanced strategies-including those using AI and automation-to prevent and mitigate all types of fraud attacks, from application fraud to sophisticated digital schemes. This leader will collaborate closely with various internal partners, including Financial Threats, Fraud Policy, and Operations, as well as business executives, to ensure fraud strategies are integrated, effective, and responsive to evolving business, technology, and threat landscapes, ultimately protecting both Citi and its customers. **Responsibilities:** + End-to-end ownership of Retail Bank Fraud Analytics across Fraud lifecycle. + Ownership of New Deposit Account as well as Early Months on Book Deposit Fraud. + Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis. + Drive Digital fraud analytics using available digital fraud tools (i.e. TMX, BioCatch, etc.) for Cards and Retail Bank new applications and digital transactions. + Leverage global cutting-edge techniques and thought leadership to drive innovation, while maintaining end-to-end view of business needs/goals. + Continually assess manual and automated processes to identify potential process gaps and opportunities to strengthen risk and controls. + Establish network and followership within and outside Fraud to drive cross-function collaboration. + Champion organizational agenda and initiatives with executive audience. + Integrate/connect team initiatives, actions and culture to drive a broader vision and support business goals. + Effectively mentor and coach direct reports and cross business partners; attract new talent and build diverse talent pipelines. **Knowledge/ Experience/ Technical Skills:** + Interdiction strategy experience that goes beyond theory. Practical experience with building and deploying real-time interdiction logic, understanding the trade-offs, ability to speak to both operational impact and customer experience. + 10+ years in fraud or risk management; experience in analytics and modeling or relevant area preferable. + Extensive quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis. + Extensive experience working with Big Data environment, coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools, and advanced machine learning techniques. + Understanding of the threat landscape, as well as impacts of macroeconomic, industry, regulatory and fraud trends. + Decisive with the ability to formulate and communicate a vision that is forward thinking and responsive to changes in the environment. + Ability to effectively engage and inspire small and large audiences for collaboration and innovative changes. + Experience with large scale Fraud organizations within financial services or related industry with a strong knowhow of Retail Bank payments and products. + 8-10+ years of managing staff at various levels; experience in leading teams of Data Analysts / technical professionals. **Personal Qualities:** + Excellent written and verbal communication skills; ability to report back findings in a structured, clear and simple way that is understandable to non-technical partners. + Hands-on, high-impact, leader that inspires confidence, can build and lead a team, shape a vision, drive execution and exercise sound judgement and decision making on behalf of the organization. + Ability to collaborate across fraud, product, technology, and compliance partners. + Strong business acumen and an executive presence. + Superior planning and organizational skills; results oriented with ability to execute. + Able to be independent and a self-starter, comfortable in a fast-paced matrixed and ambiguous environment. + Acts with curiosity and takes the initiative to identify problems, offer creative solutions and resolve issues. Energized by asking "what if", "why not", and "what would happen to us if" questions, e.g. how this will affect the business, industry, or market. + Passionate about data science and the value that can be created through information analysis. **Education:** + Master's Degree or PhD required in statistics, mathematics, physics, economics, engineering or other analytical or quantitative discipline. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Decision Management ------------------------------------------------------ **Job Family:** Business Analysis ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $170,000.00 - $300,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Oct 10, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues. Responsibilities: Coordinate and manage all issues with key stakeholders. Drive issue quality reviews ensuring compliance with Issue Management Policy, Standards, and Procedures. Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs. Manages a comprehensive tracking and reporting issue inventory, including issue quality metrics for visibility on control gaps, Issues quality control processes, risk highlights, and escalating concerns. Provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes. Leverage analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement. Proactively identify and analyze potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies. Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures Integrate lessons learned into the development of corrective action plans, promoting continuous improvement and timely closure of issues Ensure compliance with all relevant regulatory requirements and internal policies Foster strong partnerships with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards Qualifications: 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. Ability to identify, measure, and manage key risks and controls. Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details. Develop and implement strategy and process improvement initiatives. Comprehensive knowledge of Citi's businesses and functions and their risk profiles. Developing new ideas and improving current processes to proactively mitigate risks. Requires an ability to provide challenge and make recommendation for risk and controls remediation. Expert knowledge in the development and execution for controls. Proven experience in control related functions in the financial industry. Proven experience in implementing sustainable solutions and improving processes. Expert understanding of compliance laws, rules, regulations, and best practices. Deep understanding of Citi's Policies, Standards, and Procedures. Strong leadership, decision-making, and problem-solving skills. Strong analytical skills to evaluate complex risk and control activities and processes. Ability to deliver compelling presentations and influence executive audiences. Strong sense of accountability and ownership, with strong results orientation. Excellent communication skills; ability to engage and inspire across stakeholder groups. Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Issue Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $ 130,880.00 - $ 196,320.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: ene. 26, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Citi's Commercial Bank (CCB) for the North American (NAM) region is a rapidly growing business, targeting emerging, mid- and larger-sized companies based in the United States or Canada, with annual revenue generally from $10 million to $2 billion. To facilitate the CCB's wholesale lending activities, Commercial Lending Management (CLM) serves as an in-business credit risk function organized around our strategic industries and global target market approach. CLM plays a critical role of the client delivery model for the CCB, translating thought-leadership, industry and product expertise, and an end-to-end ownership of the credit relationship into best-in-class lending solutions. We are seeking a dynamic and motivated credit professional to join a high growth team supporting clients with $1 million and less of credit exposure. The position will support all industries served within CCB which will drive future career growth opportunities . The CLM Assistant Vice President facilitates the end-to-end lending process for a covered industry vertical directly supporting the responsible Credit Officer. CLM is essential for the delivery of a wide range of financial solutions to Citi CCB clients, working in direct partnership with Relationship Managers and Independent Risk, to execute on the firm's and client's business objectives. This can include working capital solutions, term loans, treasury and liquidity management services, foreign exchange, trade finance and interest rate derivatives. The primary responsibilities of CLM include credit underwriting, due diligence, structuring and documentation, and portfolio monitoring. As part of the business and in direct partnership with relationship coverage Relationship Managers, CLM teams provide thorough, objective analysis of the financial condition and credit worthiness of borrowers, including product/market conditions, as well as the appropriate credit structure based on various risk considerations. The CLM Assistant Vice President is responsible for the underwriting and monitoring of credit risk associated with capital deployed across a variety of lending products appropriate for commercial banking relationships. Provides critical support with driving internal analytical work product that serves to underpin credit approval decisions and maintains ongoing credit oversight of the lending portfolio relationships through quarterly and/or annual reviews along with covenant and other reporting monitoring, as applicable. As this is a general industries position, the CLM Assistant Vice President should leverage internal expertise for each industry/specialty vertical to gain knowledge of the unique sector/product drivers and key performance indicators to make well-informed credit underwriting decisions and proactively manage the portfolio based on a dynamic environment. The CLM Assistant Vice President role also requires the individual to develop an understanding of various Citi and CCB-specific credit policies, processes, and procedures, and how to apply these concepts consistently in practice, including ensuring the portfolio is appropriately risk-rated and classified, properly secured (if applicable) and that early warning signs are established and proactively addressed. CLM represents a critical “first line of defense” control function for the bank, ensuring the CCB's credit process is conducted in accordance with all internal and regulatory frameworks, and is responsive to relevant inquiries. The CLM Assistant Vice President plays an important role in meeting a high standard for owning the work product of their respective portfolio and represent their covered accounts in numerous highly visible forums. An Assistant Vice President in CLM can contribute to strategic projects for NAM or Global CLM initiatives and provide critical inputs that direct the future of credit formation within CCB. Additionally, is expected to identify, create and deliver the necessary technical skills training to various teams across CCB to promote the development and application of credit skills, as well as mentoring of more junior and other support staff. Key Responsibilities Facilitate the end-to-end lending process within the NAM CCB for the assigned relationships and portfolio Rapidly develop knowledge of assigned portfolio and related industries, and create well-supported analysis that effectively balances risk and business objectives Ensure appropriate regulatory classification and minimizing net credit losses for covered portfolio, as well as identify emerging areas of concerns that should be escalated Produce the underlying analysis and workflow supporting underwriting requests for new-to-bank and existing credit relationships, including pre-screening opportunities, facilitate amendments and extensions, perform annual reviews and other credit requests, including the related diligence Timely analysis and preparation of monthly and/or quarterly financial memo reviews of existing borrowers to track compliance with loan covenants, raising potential concerns and taking necessary actions in partnership with other key stakeholders for the assigned portfolio Facilitate the loan documentation process for both new transactions and amendments or modifications; including coordination with internal partners and/or outside legal counsel to ensure that all credit approval terms and conditions are appropriately represented in the closing documents Attend periodic meetings regarding covered portfolio clients and select new to bank opportunities in partnership with the Relationship Management teams Develop and maintain an extensive knowledge in the various credit products and services offered to CCB clients Mentor and develop more junior staff and other support to become effective resources and future contributors Recommend and champion changes to improve existing processes to achieve greater efficiency and controls Work proactively, and in a constructive and diplomatic manner, with internal and external stakeholders to keep transactions moving forward and in accordance with appropriate controls Qualifications: 3-5 years relevant experience in credit underwriting, portfolio and/ or risk management with a multinational financial services organization Demonstrated knowledge of basic accounting and financial concepts and their practical application in the credit underwriting process Excellent communication (written, verbal, presentation and listening) and organizational skills; ability to complete multiple priorities in a timely manner Demonstrates learning agility: seeks out resources and experience to continually build knowledge/skills; quickly and successfully applies learning to new situations Highly proficient in spreadsheet, word processing and presentation applications, including strong data visualization skills Education: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $87,280.00 - $130,920.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 15, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. A Maintenance Technician with Bell, performs a wide variety of maintenance, repair, groundskeeping, and other interior and exterior maintenance duties for the community under the supervision of the Maintenance Supervisor. Their responsibilities may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, plumbing, light bulb replacement, A/C maintenance, electrical, carpentry, and mechanical repair. What we can offer you: Opportunities for career growth Total rewards benefits package Bi-Weekly on-call stipend Cell phone allowance Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time Customized training programs Associate referral bonus plan Diverse, equitable, and inclusive work environment A culture that empowers you to make a difference What you'll do to make a difference: Always show respect for residents and community staff, providing excellent customer service Perform routine interior and exterior community maintenance, as well as equipment maintenance as scheduled and requested Respond to all repair requests and maintenance concerns from residents and staff Report equipment malfunctions and breakdowns as well as any hazardous conditions to the Maintenance Supervisor in a timely manner Maintain resident privacy and receive proper authority before entering resident apartments Ensure that all maintenance items are kept in a safe area to prevent injuries Attend in-service training and education sessions, as assigned Work with vendors as instructed, such as landscaping, painting, asphalt, etc. Follow all safety/OSHA requirements Regular attendance and punctuality What you bring to our team: Minimum of 18 years of age High School degree or equivalent Understanding of and alignment with Bell Core Values 1-3 years of previous maintenance experience in a similar facility preferred Basic understanding and ability to repair HVAC, plumbing, electrical, basic carpentry, and mechanical systems HVAC, EPA, and/or CPO certifications may be required in many communities, based on staffing levels Excellent oral and written communication skills Strong customer service skills Availability to work weekdays, evenings, and weekends Physical requirements of the job: Walking, bending, reaching, climbing, and lifting to 80 lbs. Ability to work with mechanical and electrical equipment, as well as hazardous materials Must be comfortable with heights and moving heavy objects #LI-JR1 #INDSE About Bell Partners Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker. Apply today! Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

The Intermediate Associate Telesales Representative is a Client Service and Sales support position, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi's Investment and/or Banking clients. Position is responsible for providing best in class service on Banking and/or Investment inquiries, and ensuring risk is prudently managed. Responsibilities: Fully accountable for servicing and supporting Citi's Investment and/or Banking clients. Able to clearly articulate business value proposition, matching clients with the correct set of products and services. Directly responsible for providing timely responses to client service requests, received via telephone or email. Provides exceptional support and issue resolution- all client issues will be owned end to end by the associate and will be treated with a closed loop process. Handles all inquiries/requests related to banking and /or investment operations - including placing unsolicited securities trades (Series 7 & 63 required). Ensures customer claims and complaints are handled in accordance with FINRA and firm policy. Ensures that KYC/AML and other compliance norms are strictly adhered to. Builds a rapport with clients; utilizes Salesforce regularly for communication of issues/tasks/opportunities. Builds a rapport with back-office staff and seek out highest level of support from those teams. Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers suggestions on process improvement. Responsible for responding to client requests for investment products, referring clients to Financial Advisors, if requested. Accountable for identifying prospective clients interested in becoming new clients. Responsible for executing specific client contact campaigns as defined by Sales Management/Segments. Responsible for proactively contacting clients to identify needs and deepen relationships. Complete all required trainings pertaining to the function in a timely manner. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of experience in Client Service and/or Sales within financial services (banking, insurance, investments) preferred. Prior work experience in a related job that would provide a comprehensive understanding of activities, policies, procedures, and concepts of the work area. Understanding of multiple products across business lines combined with exceptional networking and relationship building skills. Excellent verbal and written communication skills. Ability to communicate at a professional level. Positive and can-do attitude. Excellent people skills and ability to work in a team environment. Capable of working independently within established procedures and make decisions without manager approval. Able to perform multiple functions with a high degree of accuracy. Strong desire to create a top-notch client experience with every client every day. Open to receiving feedback on a frequent basis, continuous feedback will be crucial to the success of the team. Ability to support a diverse array of products and services. Knowledge of Microsoft Office (Excel, Outlook, and Word) preferred. US Registered FINRA Series 7 & 63 Required. In addition, Series 66/65 preferred Education: Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Telesales ------------------------------------------------------ Time Type: ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $62,620.00 - $87,380.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 06, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Data Analytics Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: Strong ETL knowledge (Abinitio, Pyspark ), Good Analytical skills and Banking Knowledge. Should be sound on business Analysis. Integrates subject matter and industry expertise within a defined area. Contributes to data analytics standards around which others will operate. Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Resolves occasionally complex and highly variable issues. Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken. Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: In Depth and Hands on Knowledge on Ab-Initio, Hadoop Big Data, Python and SAS for Data Mining and for Data Analysis. Should be able to frame Data Extraction Scripts to extract the data and subject it to in-depth data analysis and should have experience in building automated analytics dashboard and reporting pipelines, reducing manual effort, and enabling real-time data insights. Lead end-to-end data analytics and reporting initiatives, analyzing complex financial data to uncover trends, patterns, and insights supporting business and regulatory needs. Develop and optimize SQL queries, and automation scripts in Oracle and Hive to streamline data extraction, transformation, and reconciliation. Design and deliver reporting and visualization solutions that translate data into actionable insights for senior stakeholders in Finance, Risk, and Operations Knowledge on preparation and submission of various regulatory reporting including CCAR 14M, CCAR 14A CCAR 14Q, FRY9C, FR2052A, FFIEC 101, FFEIC031, IFRS9, CECL etc.. as part of the Federal Reserve's stress testing and regulatory reporting framework. Should be able to drive data integrity, quality assurance, and process automation, identifying opportunities to enhance accuracy and efficiency through emerging technologies. Having knowledge on Regulation reporting is a plus Education: Bachelor's/University degree or equivalent experience, potentially Masters degree This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Data Analytics ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jacksonville Florida United States ------------------------------------------------------ Primary Location Full Time Salary Range: $113,840.00 - $170,760.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills Ab Initio, Ab Initio Calculations, Apache Hadoop, Bank Regulatory Reporting, Big Data, Big Data Tools, Hadoop MapR, Python (Programming Language), Regulatory Compliance Reporting, Regulatory Reporting, SAS SQL. ------------------------------------------------------ Anticipated Posting Close Date: Jan 13, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

**You are** **the** **brains** **behind our work ...** At Citi, we do not just adapt to change - we drive it. Our Summer Technology Analyst Program is where forward thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution! Citi Technology partners to ensure that Citi's platforms can "Be the Best" for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients' needs across the firm. By utilizing a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi's strategic priorities. ** ** **We provide you with the knowledge and skills you need to succeed...** We are committed to teaching you the ropes. The Summer Analyst Program starts in early June with an in-depth education on the Analyst role's fundamentals and the nuances of Citi's culture. The program also includes on-the-desk training, an informative speaker series, and networking opportunities. Summer Analysts often return to Citi after graduating from university to become Full-Time Analysts and continue their career in technology. ** ** **Your time here will** **look something** **like this...** You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment. To ensure defect-free programming, you will use the appropriate tools to test and debug code and participate in the review of peer coding. You have additional support, too. You join with a cohort of other new hires and go through training together to learn about our company, our tools and processes, and the technical skills you will need to succeed. While technologies can vary slightly from team to team, some developer will have exposure within the following categories: + **Microservices Developer:** Java, Spring Framework, Pivotal Cloud Foundry + **iOS** : Swift, Xcode, MVC Architecture + **Android** : Java, Android Studio, JavaScript, CSS, AJAX, Java Web Services + **Generative AI tools** : Github, Co-Pilot for code generation, for automated code reviews, etc. + **Web** : Angular (latest version), Eclipse, Java, JSP, TypeScript, HTML, JavaScript, CSS, AJAX While other developers will be exposed to the following: + **Data Analytics** tools such as **Splunk, Tableau, and Adobe Analytics** to trackadoption of customer journeys and derive business value of delivered product. + Cloud adoption strategy with **Citi** **APis** getting deployed in diverse cloud providers such as AWS etc. + **Engineering Excellence practices:** Minimum Development Standards and Minimum Operational standards set and followed at CITI. + Understand latest design and software architecture patterns and frameworks: Microservices, APIs, Spring Core/MVC/Boot/Cloud, REST and so on. + **CI/CD with exposure to various software development tools like:** JIRA, Zephry, BitBucket, TeamCity, uDeploy, Artifactory, Openshift(ECS/Docker) + Event streaming/messaging systems using **KAFKA** or similar technology. + Exposure to Containers using **Docker/Kubernetes** **.** No matter your team placement, as a member in our program, you can expect: + **Global Exposure** : Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide. + **Continuous Learning:** Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills. + **Real Impact** : Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations. **We want to hear from you if...** We are in a hunt for trailblazers with a passion for technology and drive to make a difference. To join this elite program, you should: + Be graduating between December 2026and May 2027. + Pursuing Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree. + GPA of 3.0 or better is preferred. + You will not require sponsorship for U.S. work authorization now or anytime in the future. + Be a problem solver who thrives on innovation and enjoys tackling challenges head-on. + Possess a global outlook and a willingness to collaborate across cultures and time zones. + Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams. + Ability to pass technical interviews consisting of basic algorithmic programming exercises. + Must be collaborative and adaptable, with excellent communication skills. Prior experience working on agile teams is desirable. **Who we think will be a great fit...** A dedication to learning and a true passion for business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking and want to make an impact on the corporate level. We value diversity and so do you. This program is ideal for those who: + Are ambitious, with relentless drive to succeed in a fast-paced, dynamic environment. + Are curious about how technology can revolutionize finance and are eager to be at the forefront of this transformation. + Want to grow into a future tech leader, with a passion for both technology and its application in the global financial industry. Annual Salary = $80,000 ------------------------------------------------------ **Job Family Group:** Management Development Programs ------------------------------------------------------ **Job Family:** Intern ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $80,000.00 - $110,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 19, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citi's US Commercial Bank (CCB) is a rapidly growing business, targeting emerging, mid- and larger-sized companies with annual revenue generally from $100 million to $3 billion with greater than $10MM of credit exposure. To facilitate the CCB's wholesale lending activities, Commercial Lending Management (CLM) serves as an in-business credit function organized around our strategic industries and global target market approach. CLM plays a critical role of the client delivery model for the CCB, translating thought-leadership, industry and product expertise, and an end-to-end ownership of the credit relationship into best-in-class lending solutions. We are seeking a dynamic and motivated credit professional to join the US CLM Industrials team. The position reports directly to the US CLM Industrials Sub-Sector Head. The CLM Credit Officer facilitates the end-to-end lending process for a covered industry vertical through a team of credit professionals. CLM is essential for the delivery of a wide range of financial solutions to Citi CCB clients, working in direct partnership with Relationship Managers and Independent Risk, to execute on the firm's and client's business objectives. This can include working capital solutions, term loans and M&A financing, treasury and liquidity management services, foreign exchange, trade finance and interest rate derivatives. The primary responsibilities of CLM include credit underwriting, due diligence, structuring and documentation, and portfolio monitoring. As part of the business and in direct partnership with relationship coverage bankers, CLM teams provide thorough, objective analysis of the financial condition and credit worthiness of borrowers, including prevailing covered industry sector and product/market conditions, as well as the appropriate credit structure based on various risk considerations. The CLM Credit Officer is responsible for approving and managing a material amount of credit risk associated with capital deployed across a variety of lending products appropriate for commercial banking relationships. The CLM Credit Officer is a critical partner in the pre-screening of pipeline opportunities with Relationship Management for assessing credit appetite and identifying key issues, providing structuring input on financing options, driving internal analytical work product and discussions on credit approvals, and maintain ongoing credit oversight of the lending portfolio relationships through quarterly and/or annual reviews along with covenant and other reporting monitoring, as applicable. The assigned industry/specialty vertical requires extensive knowledge of the unique sector/product drivers and key performance indicators to make well-informed credit underwriting decisions and proactively manage the portfolio based on a dynamic environment. The CLM Credit Officer provides sector and sub-segment insights for key internal and external stakeholders, contributes to industry-specific risk and portfolio content, including industry-level portfolio reviews, and leads the credit-specific risk assessments on new originations and portfolio requests. The CLM Credit Officer role also requires an extensive understanding of various Citi and CCB-specific credit policies, processes, and procedures, and how to apply these concepts consistently in practice, including ensuring the portfolio is appropriately risk-rated and classified, properly secured (if applicable) and that early warning signs are established and proactively addressed. CLM represents a critical "first line of defense" control function for the bank, ensuring the CCB's credit process is conducted in accordance with all internal and regulatory frameworks, and is responsive to relevant inquiries. The CLM Credit Officer plays an important role in meeting a high standard for owning the work product of their respective portfolio and represent their covered accounts in numerous highly visible forums. A Credit Officer can advise or lead strategic projects for US or Global CLM initiatives and provide critical inputs that direct the future of credit formation within the CCB. Additionally, the CLM Credit Officer identifies, creates and helps to deliver the necessary technical skills training to various teams across CCB to promote the development and application of credit skills, mentoring/managing junior and other support staff. **Responsibilities:** + Facilitate the end-to-end lending process within the US CCB for the assigned relationships and portfolio + Knowledgeable of assigned portfolio and industry, and able to articulate and support a credit view based on well-supported analysis that effectively balances risk and business objectives + Ensure appropriate regulatory classification and minimizing net credit losses for covered portfolio, as well as identify emerging areas of concerns that should be escalated + Provide accountability for decisioning using credit covering approval authority in tandem with Independent Risk + Directly manage the analysis and workflow of underwriting requests for new-to-bank and existing credit relationships, including pre-screening opportunities, facilitate amendments and extensions, perform annual reviews and other credit requests, including the related diligence + Lead the timely analysis and preparation of monthly and/or quarterly financial memo reviews of existing borrowers to track compliance with loan covenants, raising potential concerns and taking necessary actions in partnership with other key stakeholders for the assigned portfolio + Direct and supervise the loan documentation process for both new transactions and amendments or modifications; including coordination with internal partners and/or outside legal counsel to ensure that all credit approval terms and conditions are appropriately represented in the closing documents + Conduct periodic client calls on all portfolio clients and select new to bank opportunities in partnership with the Relationship Manager + Develop and maintain an extensive knowledge in the various credit products and services offered to CCB clients + Mentor and develop junior staff to become effective resources and future Credit Officers and Bankers + Recommend changes to improve existing processes to achieve greater efficiency and controls + Work proactively, and in a constructive and diplomatic manner, with internal and external stakeholders to keep transactions moving forward and in accordance with appropriate controls **Qualifications:** + Experienced senior credit underwriting executive with a deep and relevant industry expertise, particularly in commercial and cross-border lending + 10+ years of experience in credit underwriting, portfolio and/ or risk management with a large multinational financial services organization + Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process + Excellent communication (written, verbal, presentation and listening) and organizational skills; ability to complete multiple priorities in a timely manner + Strong credit sense and ability to articulate a view, work across a range of credit products, with experience in early problem recognition and resolution skills + Demonstrates learning agility: Seeks out resources and experience to continually build knowledge/skills; quickly and successfully applies learning to new situations + Reaches decisions in a timely and transparent manner, knows when enough information has been collected to make sound decisions, takes calculated risks with the confidence to defend their credit view + Proficient in various spreadsheet and word processing applications **Education:** + Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Credit Risk ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $130,880.00 - $196,320.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jan 16, 2026 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.