We're seeking an experienced Relocation Branch Manager to lead a high-performing team in Waco, TX within the moving and relocation industry. This is an exciting opportunity to oversee daily operations, ensure service excellence, and drive growth in a fast-paced logistics environment.
Key Responsibilities:
Overseeing daily terminal operations for moving and relocation services.
Managing driver schedules, dispatch, and route efficiency.
Ensuring DOT compliance and moving company safety standards.
Coordinating local and long-distance moving jobs.
Leading warehouse staff and logistics teams.
Monitoring KPI performance metrics and reporting.
Handling moving client escalations and resolving service issues.
Managing moving equipment maintenance and vehicle inspections.
Recruiting, onboarding, and training moving team members.
Ensuring accurate documentation and billing procedures.
Collaborating with sales teams to support moving client needs.
Implementing continuous process improvements.
Key Skills & Experience:
3+ years of moving terminal or operations management experience.
Previous experience in moving & relocation (HHG or commercial).
Strong leadership and team-building skills.
Knowledge of DOT/FMCSA regulations.
Excellent communication and problem-solving abilities.
Proficiency with dispatch and logistics software.
$46k-65k yearly est. 2d ago
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Call Center Customer Service Manager
Onemci
Manager job in Killeen, TX
LOCATION Killeen, TX JOB TYPE Full-Time PAY TYPES Hourly POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients.
The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred.
This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams
Coach and develop supervisors on customer service best practices and performance management
Monitor and improve call center metrics, productivity, and service quality
Foster a culture of accountability, continuous improvement, and excellence
Oversee workforce management and set clear performance goals
Develop strategies to enhance customer satisfaction across all service interactions
Motivate teams to maximize sales opportunities and meet revenue targets
Ensure accurate and timely payroll review and submission
Track and analyze individual and team performance, addressing both strengths and areas for improvement
Communicate process updates and key messages effectively to supervisors
Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting
Design and audit quality assurance strategies to ensure top-tier service delivery
Manage hiring, coaching, and termination processes for call center staff
Serve as a subject matter expert on client-specific operations
Manage remote employees as needed
Perform other duties as assigned
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Must be 18 years or older
High school diploma or equivalent
2+ years of experience in call center operations management
Strong data entry and computer skills
Fluent in English (spoken and written)
Wired high-speed internet connection (20Mbps+ download speed)
Excellent organizational, written, and verbal communication skills
Typing speed of 20+ words per minute
Availability to work scheduled shifts, including during training
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to learn and navigate complex computer systems
Reliable attendance and punctuality
Strong conflict resolution, problem-solving, and negotiation skills
Customer-focused mindset: empathetic, responsive, and patient
Ability to multitask, self-manage, and stay focused in a fast-paced environment
Strong interpersonal skills and team orientation
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$40k-74k yearly est. Auto-Apply 60d+ ago
Lending Support Manager
Texell Credit Union 3.7
Manager job in Temple, TX
Top Central Texas Credit Union is seeking an Lending Support Manager! This is your chance to join a team that has been voted one of the best credit unions to work for by The Credit Union Journal!
Are you looking for an ambitious new career to test and grow your skills? The Lending Support Manager position presents an exciting opportunity to take on a leadership role within our company. Put your lending experience and knowledge to use with developing team motivation and driving Credit Union initiatives. You will play an essential role in the success of our Credit Union that will lead to the potential for further career development.
As an Lending Support Manager, you will:
Serve as the subject matter expert for the consumer lending team on lending questions and/or issues that arise.
Ensure staff has the skill, knowledge and resources to perform all aspects of their job successfully. Plans and leads department discussions/meetings for training, development and educational purposes.
Monitor efficiencies and continually looks for ways to improve processes.
Assist with the underwriting for both Indirect and Direct consumer loans.
Lead and assist with various lending projects from start to finish including the development, testing, and implementation phases.
Demonstrate flexibility to perform every other duty as assigned.
We're looking for someone who:
Has a strong work ethic and acts with a sense of urgency.
Has earned a college degree.
Ability to think analytically, using data to support recommendations.
Has two to five years of Financial or Lending experience.
Has prior leadership /supervisory / management experience and has demonstrated ability to lead, motivate, influence and inspire teams. Also has project management experience.
Proficient knowledge in Microsoft Word, Excel and PowerPoint.
Excellent written and oral communication skills.
Can work flexible hours during the week through 6pm and occasional Saturdays.
We want you to know:
Texell values our employees, our members, and our community.
Texell offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, paid vacation time, and paid sick leave! Vacation and sick time accruals start on your 1st day with the credit union.
Texell holds company events such as Yearly Awards Banquet, Employee Family Day, Back to School Supplies for your Kids, and more!
We participate in sporting events such as the annual Corporate Challenge!
Texell serves our members with community volunteer events through a program called Texell Serves.
$66k-114k yearly est. 1d ago
Managers Needed - Customer Service and Sales
Knight Arthur Promotions
Manager job in McGregor, TX
Knight Arthur Promotions lives by a company philosophy of loyalty to our people and results for our clients. Our success is built upon standards of only promoting from within, leading by example at all times, and working as hard for our clients as we would for ourselves. Knight Arthur Promotions strives to be the best combination of entrepreneurial spirit, superb client service, and successful business professionals.
Job Description
In the Knight Arthur Promotions, Inc. Training Program, you can use those talents on a daily basis as you interact with customers and business partners alike. You'll also be taught how to lead an event marketing team, be responsible for all aspects of the events from start to finish, and develop a plan to grow the business - all while honing your management, customer service and communication skills. You'll have real responsibility from day one in all aspects of the business.
During your first couple months, you'll learn valuable business skills from capable mentors who were once in your shoes. Nearly 100% of all our managers and corporate executives started out as Trainees and helped define their own career path that took them to where they are today. Day-to-day responsibilities include actively participating in everything from sales, marketing and customer service to operations and finance. As you progress, you'll be evaluated every step of the way. Upon successful completion, you can expect rewards, pay increases and the opportunity for continued promotions. Thanks to our entrepreneurial philosophy, there's absolutely nothing holding you back. Your own initiative and capabilities, coupled with your ability to think on your feet and market effectively, will dictate how fast you advance.
Duties include:
Small account management
Providing sales and marketing face to face
Customer relationship building
New customer acquisition
Consult priority customers given to us by the client through leads
Client branding- marketing
Territory management
Account updates
Contract overview
There is no cold calling
Benefits include:
Rapid advancement opportunity
Paid Training
Paid Travel
Work in an exciting and friendly environment
Travel opportunities (optional)
Relocation options (optional)
Qualifications
Job Requirements:
Authorized to work in the US
College degree or relevant work experience.
Sales and/ or marketing experience a plus, but not a requirement.
Competitive and proactive attitude
Confident demeanor.
Strong student mentality
Additional Information
We are a premier brand management and advertising firm that offers its clients the ability to increase their consumer base and provide BRAND AWARENESS with cost-effective marketing strategies, including face to face sales. We create these campaigns, convey them to each respective target market, and ensure results.
If you feel that you are the right candidate, apply today to secure an interview with the Management Director.
Website: knightarthurpromotionsinc.com Or give us a call at **************!
$40k-73k yearly est. 60d+ ago
General Manager
Envoy Air Inc. 4.0
Manager job in Killeen, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers
Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station
Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation
Be a visible and active leader of people; actively get in front of employees and establish lines of communication
Qualifications
Who are we looking for?
Requirements
High School diploma or GED equivalent required
Must have a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous experience with a commercial airline or ground handler in a leadership role
Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365
Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners
Experience working with contract labor workgroups may be preferred in some locations
Must be accomplished, customer-focused, accountable, self-motivated, and collaborative
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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$64k-95k yearly est. Auto-Apply 49d ago
Customer Service Manager
Goodwill of Central & Northern Arizona 4.0
Manager job in South Mountain, TX
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.
$23k-32k yearly est. Auto-Apply 8d ago
DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Constitution General Agency LLC
Manager job in Waco, TX
Responsibilities
Manages multiple locations with agents designated within a geographic zone
Screen applicants, interview, and hire new agents
Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
Create and implement weekly work schedule for agents
Handles any escalated customer service issues that may arise
Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Supplemental pay types:
Commission pay
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Work setting:
In-person
In the field
Office
License/Certification:
Insurance Producer License (Preferred)
Life Insurance License (Preferred)
$75k-123k yearly est. 29d ago
Operations Manager - Aseptic
Niagara Water 4.5
Manager job in Temple, TX
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
Operations Manager - AsepticThis position is responsible for managing daily operations of the Aseptic Production Area; ensuring the area meets established safety, quality, and production goals in compliance with all applicable legal and food safety requirements from raw material receiving, through blending & batching to the UHT, Aseptic Tanks, Aseptic Filler and packaging.
Essential Functions
Manages and directs activities of the aseptic production department, ensuring product adheres to Niagara's standard of safety, quality, and throughput while maintaining proper operating aseptic techniques and procedures.
Collaborates with the planning department to create production schedules that meet both internal and external needs. Establishes and adjusts work procedures and schedules to meet production plan.
Ensures team members follow all SSOP's in compliance with aseptic principles, and, adhere to all requirements to protect the sterility & integrity of the process and product.
Ensures all team members are trained and work in compliance with all applicable standard aseptic work practices, regulatory requirements, GMP's, HACCP and SQF expectations.
Maintain quality standards of all products to ensure food safety and quality which meets the expected shelf life.
Maintains effective working relationships with team members through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and throughput.
Provides direction to supervisors on team member coaching and development, employment decisions, and resolving issues through conflict resolution. Hires, trains, coaches and reviews performance of team members. Partners with Human Resources for recruitment, corrective actions, and terminations.
Collaborates with Maintenance Department leadership to plan preventative maintenance on the production lines.
Analyzes and submits reports for production numbers, downtime, attendance, overtime and quality checks to the Plant Director.
Collaborates with the Plant Director and Planning Department to develop the Production Department budget and forecast.
Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product, and to reduce raw material/product shrink.
Develops capital equipment justification for machine upgrades and process technology to improve quality, cost, and cycle times.
Suggests changes in working conditions and use of equipment to increase efficiency of department personnel.
Interfaces with multiple departments within in the organization to ensure customer deadlines are met.
Collaborates with plant leadership to champion a world-class safety culture.
Adheres to the highest standards of company and plant safety programs, guidelines, rules, and regulations.
Abides by Niagara's Good Manufacturing Practices (GMP's) and Food Safety Standards at all times.
Collaborates with raw material planners to ensure correct inventories based on production schedules. Escalates supplier quality issues to prevent customer shortages.
Partners with the Quality Department to prevent and resolve Non-Conforming Finished Goods and Non-Conforming Raw Materials.
Regular and predictable attendance is an essential function of the job.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
6 Years - Experience in Aseptic Field or similar manufacturing environment
6 Years - Experience in Position
4 Years - Experience managing people/projects
Understanding of aseptic production processes and controls
Food processing experience in an aseptic manufacturing environment
Demonstrate functional and technical knowledge of the aseptic process
*experience may include a combination of work experience and education
Preferred Qualifications:
10+ Years- Experience in Aseptic Field or similar manufacturing environment
10+ Years - Experience working in Position
6 Years - Experience managing people/projects
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents
Provides strategic input and oversight to departmental projects
Makes data driven decisions and develops sustainable solutions
Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins
Makes decisions by putting overall company success first before department/individual success
Leads/facilitates discussions to get positive outcomes for the customer
Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals
InnovACT
Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste
Creates, monitors, and responds to departmental performance metrics to drive continuous improvement
Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change
Find a Way
Demonstrates ability to think analytically and synthesize complex information
Effectively delegates technical tasks to subordinates
Works effectively with departments, vendors, and customers to achieve organizational success
Identifies opportunities for collaboration in strategic ways
Empowered to be Great
Makes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertise
Engages in long term talent planning
Provides opportunities for the development of all direct reports
Understands, identifies, and addresses conflict within own team and between teams
Education
Minimum Required:
Bachelor's Degree in Engineering, Business Administration, or related vocational studies
Preferred:
Master's Degree in Engineering, Business Administration, or related vocational studies
Certification/License:
Required: N/A
Preferred: N/A
Foreign Language
Required: None Required
Preferred: None Required
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
$35k-52k yearly est. Auto-Apply 19d ago
District Manager
Cubesmart
Manager job in Georgetown, TX
covering locations in the Austin, TX market. CubeSmart is currently seeking a District Manager. The District Manager is responsible and accountable for the business activity, strategic direction, and profitability of CubeSmart stores within a designated District.
Who we are:
At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.
CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.
If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.
Responsibilities
* Accountable for all district store activities and operations impacting customers, teammates, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources
* Meets company revenue goals by achieving or exceeding monthly budget expectations
* Possesses in-depth knowledge of state specific foreclosure process and requirements
* Conducts quarterly facility audits to ensure physical and operational standards are being met
* Delivers the WOW! service model and personally interacts with customers on a regular basis both over the phone and in person
* Directly oversees daily activities of teammates and provides current, complete, positive, and corrective feedback directly to teammates
* Develops productive teams through leadership, job-relevant training, developmental experiences, feedback, and mentoring
* Recruits, interviews, and hires new teammates
* Creates a climate in which teammates want to do their best by leading and communicating a shared vision with teammates and providing coaching and development
* Travels within the designated area to every store by car monthly. Overnight travel expected once a month.
Qualifications
* Two-year Associate's degree or equivalent experience
* Minimum of five (5) years multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental
* Proven ability to consistently meet and exceed performance standards
* Excellent communication, interpersonal, and motivational skills
* Proven ability to lead, develop, and coach teammates
* Strong analytical and problem-solving abilities
* Ability to prioritize multiple projects and deal with numerous interruptions
* Works well under pressure while meeting deadlines consistently
* Ability to work independently with minimal supervision
* Computer skills including solid understanding of the Microsoft suite of products
* Acceptable driving record that complies with the established CubeSmart safety guidelines
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
#LI-KM1
#LI-Hybid
$75k-123k yearly est. Auto-Apply 49d ago
General Manager - Bench
Groundworks 4.2
Manager job in Waco, TX
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
Groundworks is seeking talented General Manager's to add to our Bench across our field operations!
The General Manager in Training will be learning the ropes to oversee and coordinate the operation of one Groundworks-affiliated branch location in accordance with the standards of the organization. The General Manager in Training will be learning how to lead their direct reports to guide all office, sales and production activities, ensuring the execution of the organizational strategy to achieve maximum customer satisfaction, sales and profitability.
The GMT operates first in a training capacity to understand the Groundworks business model and organizational drivers. During training the GMT may travel throughout the region in which they are assigned to further their development, while waiting to assume the role of General Manager in a branch location. A new branch location can become available in several ways: Acquisition, Greenfield or internal movement in the company. This individual would need to be open to relocation as this position may need to relocate for a branch location within the Region or outside of the Region, but within the Groundworks umbrella. Expansion and growth are very frequent in Groundworks as we are the North America's leading and fastest growing foundation repair and water management company.
Job Responsibilities
Coordinates with Regional leadership and Chief Officers to develop operational goals for the business unit which are aggressive, yet obtainable, and that support the long-term goals of the company
Develops a superior workforce that is well-trained, engaged and empowered to serve customers
Implements strategies that achieve the goals and objectives of the organization
Provides leadership that builds relationships with stakeholders which are crucial to organizational success
Optimizes partnerships with departmental managers and their teams to ensure all branch and departmental goals are met
Ensures projects are completed successfully, on time and to the satisfaction of customers
Ensures the health and safety of personnel
Supports and assists in coordinating paths of training and development for employees
All other duties as assigned
Qualifications
A combination of business leadership, experience and education equivalent to 5-7 years in specialized residential construction, home improvement and renovation, related sales or other similar fields
Knowledge of terminology, methods and best practices used in the foundation repair industry is preferred
Strong analytical, quantitative and problem-solving skills
Ability to lead a diverse work group
Ability to multitask
Ability to delegate
Detail oriented
Strong interpersonal skills
Strong verbal and written communication skills
Ability to lead teams through change
Requirements & Perks
Full-time
Onsite - Local branch location during Training (closest proximity to you)
Must be open to relocation (flexibility in location is available following training)
Base salary ($100-125,000 DOE - +COLA based on market) with annual bonus potential; bonus potential available after training
Equity
What we Provide:
Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture
$100k-125k yearly Auto-Apply 23d ago
General Manager - Lakeline Plaza
The Gap 4.4
Manager job in Cedar Park, TX
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$43k-83k yearly est. 19d ago
Business Manager (34092)
Rr Living
Manager job in Salado, TX
Business Manager
Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.
The main responsibilities of the Business Manager are Rent Collection processes and managing the Community Delinquency. They are also responsible for assisting the Community Manager in directing and coordinating on-site personnel, organizing financial, administrative, and leasing operations, maintaining the property and maintaining excellent resident relations.
Responsibilities:
Assists with the management of Community Peronelle, Vendors and Contracts
Provide a positive and genuine experience to all current and future residents
Assists in the facilitation of monthly operations: compiling reports, monitors and head's up rent collection efforts, make bank deposits, assists with eviction proceedings, reviews daily invoices and process as outlined by Manager.
Use high level communication skills when dealing with current and future resident
Prioritizes tour path and ensures curb appeal is up to par on property - Communicate any feedback to Maintenance team and Community Manager
Ensures Ledgers are complete and correct
Rent Collection process through evictions
Assists with inputting new applicants and the screening process, inputs new leases and renewals daily
Delinquency - follow up to make sure any unpaid balances are brought to $0
Handles all resident issues and is able to convey information to Community Manager and Leadership Team.
Strong ability to mediate and assess current and future resident feedback
Assists with resident retention activities
Scheduling and following up with progress of maintenance work orders and future move ins.
Qualifications
Requirements
Position requires a minimum of 1-2 years of experience as an on-site Assistant Manager.
Bilingual in Spanish is highly preferred.
Ability to work the first weekend of the month to assist with Rent Collection and additional weekends and evenings as needed
Great attention to detail
In depth knowledge reading and interpreting ledgers
RealPage experience is preferred
Competence in Microsoft Suite and Property Management Software strongly preferred.
Participate in training to comply with new or existing Fair Housing laws.
Present self in a neat, clean, and professional manner at all times
Comply with expectations as demonstrated in the Employee Handbook.
RR Living Values
Be Your Best. Do Your Best
We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.
Honesty, Integrity, and an Unwavering Commitment to Excellence
Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.
Empowered Associates, Obsessively Purpose-Driven and Stronger Together
Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.
The Magic is in the Details
Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.
Passion and Care Defines Our Team
Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.
$51k-99k yearly est. 9d ago
General Manager
Cedar Park 3.7
Manager job in Cedar Park, TX
The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
Summary
The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.
Duties
The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all
restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and
consistently
- Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Ensure their management team & Team Members work together to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high
productivity and team morale
- Institute and follow advanced cash handling policies and procedures
- Hire, train, schedule and oversee the daily tasks of their teams
- Manage purchasing, inventory, maintenance and other operational functions
- Develop strategies for better workplace efficiency and goal achievement
- Focus on building sales and forecasting future performance
- Abide and enforce to the rules and direction given by the General Manager
Job expectations
The General Manager is expected to create, execute and follow up on the restaurant's business plan.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities with the management team
- Ensure all required administrative duties and daily paperwork including required checklists are completed
- Ensure and/or opening activities are completed
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Ensure that they and all the team abide by company policies and directives
- Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate
- Communicate effectively with their management team & Team Members and to resolve any
interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 21 years old and fluent in English
- Previous Assistant General Manager/General Manager experience
- Certified in all stations following the DHC Training Program
- Current ServSafe Certification
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Strong attention to detail and ability to multitask
- Confident, proactive and willing to take on challenges
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
$57k-93k yearly est. 12d ago
Snapology Operations Manager
Snapology of Cedar Park Tx 4.0
Manager job in Leander, TX
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Free uniforms
Paid time off
Training & development
The Operations Manager oversees the daily execution, coordination, and quality control of all STEAM enrichment programs across Cedar Park, Leander, Round Rock, Liberty Hill, and Georgetown. This role ensures classes, camps, birthday parties, and events run smoothly by managing instructors, schedules, curriculum, supplies, partner relationships, and customer communication. The Operations Manager serves as the primary operational link between instructors, partners, customers, and ownership.
This position requires strong organizational skills, proactive problem-solving, clear communication, and the ability to manage multiple priorities across school-year and seasonal programming.
Core Responsibilities
Staff Scheduling & Management
Schedule instructors and assistants for programs and events
Manage coverage for absences and last-minute changes
Assign assistants based on enrollment needs
Communicate schedules and updates clearly
Manage hiring (postings, screening, interviews, references)
Support new staff onboarding
Classes, Events & Birthday Party Coordination
Manage program and event logistics from booking through post-completion
Confirm details with customers (date, time, headcount, staffing, activities)
Conduct regular follow-ups for upcoming events
Facilitate programs as needed
Partner & School Coordination
Conduct outreach to prospective partners
Coordinate schedules, logistics, and expectations with partners
Ensure facility access (rooms, tables, chairs) for instructors
Monitor enrollment and provide rosters to instructors and partners
Curriculum & Instructional Support
Distribute Snapology curriculum to instructors
Print, laminate, organize, and inventory curriculum and instructional materials
Ensure curriculum delivery timelines are met
Support instructors in curriculum implementation and student needs
Plan and facilitate staff training
Supplies, Inventory & Equipment
Oversee supplies, kits, devices, consumables, swag, and apparel
Prepare kits for programs and events
Track and resolve missing or damaged equipment
Customer & Partner Communication
Respond to emails and phone calls
Manage communications for field trips and specialized events
Address instructor and parent concerns and escalate major issues to ownership
Incident & Issue Management
Oversee incident reporting and documentation
Respond immediately to safety or major incidents
Collaborate with parents and ownership on behavioral and accommodation needs
Reporting & Coordination
Provide operational updates during weekly meetings
Track event leads, staffing needs, and program demand
Identify risks, staffing gaps, and upcoming needs
Required Skills & Qualifications
Clear background check and Texas HHS CBCU fingerprinting (applicant expense)
Strong organizational and time-management skills
Ability to manage multiple systems and priorities
Excellent written and verbal communication
Experience coordinating staff, schedules, and events
Comfortable working with children, parents, and partners
Strong problem-solving skills
Basic administrative and inventory management skills
Ability to build creatively with LEGO bricks
Preferred Qualifications
Experience in education, enrichment, or youth programs
Familiarity with scheduling/operations systems
Team leadership experience
Proficiency in Excel, Word, Google Workspace, Outlook, Canva, and iOS (iPads)
Experience with coding, robotics, and classroom management
Understanding strategies for learning differences and neurodivergence
Physical & Time Requirements
Ability to lift, transport, and store program supplies
Flexible scheduling with availability for some evenings and weekends
On-site presence during programs as needed
Guaranteed 250 paid days; 2530 hours/week with more hours during peak seasons
Success Indicators
Programs are fully staffed and run smoothly
Instructors are prepared and supported
Partners and customers receive timely, professional communication
Supplies and curriculum are organized
Growth in enrollment and number of programs offered
$43k-64k yearly est. 10d ago
Assistant General Manager (AGM)
Mad Greens 3.8
Manager job in Cedar Park, TX
About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance.
About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN!
The Job Stuff:
The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager.
Responsibilities:
Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees.
Assist in developing employees by providing ongoing feedback and establishing performance expectations.
Ensure that proper security procedures are in place to protect employees, guests and company assets.
Provide direction to employees regarding operational and procedural issues.
Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable.
Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
Investigate and resolve complaints concerning food quality and service as needed.
Prepare schedules and ensure that the restaurant is staffed for all shifts.
Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Responsible for ensuring consistent high quality of food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Supervise portion control and quantities of preparation to minimize waste.
Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory.
Requirements:
Self-discipline, initiative, leadership ability and outgoing.
Pleasant, polite manner and a neat and clean appearance.
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
Must possess good communication skills for dealing with diverse staff.
Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
Ability to determine applicability of experience and qualifications of job applicants.
Good attention to detail and good organization skills.
Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!)
Work schedule
Monday to Friday
Weekend availability
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
401(k)
Life insurance
Referral program
Employee discount
$37k-45k yearly est. 60d+ ago
03371 Store Manager
Cosmoprof 3.2
Manager job in Copperas Cove, TX
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why youll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$34k-44k yearly est. Auto-Apply 60d+ ago
Retail Experience Manager - Round Rock TX
Best Buy 4.6
Manager job in Round Rock, TX
As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management.
What you'll do
Enable and empower employees to drive world-class customer experiences
Drive employee experience strategy across the micro-market to drive seamless customer experiences
Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
Lead efforts to maximize results or provide course correction as needed
Help drive sales and operational success within an assigned home location or across the micro-market as needed
Basic qualifications
2 years of experience as a supervisor or manager in business, military or related fields
2 years of sales or customer service experience
1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
Retail experience
Consumer electronics industry experience
Multi-location retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$35k-46k yearly est. 4d ago
Bluebonnet Shores Assistant Manager
Girl Scouts of Central Texas 3.6
Manager job in Belton, TX
Job Title: Bluebonnet Shores Assistant Manager FLSA Status: Full-time, exempt
Department: Camp Services Reports to: Bluebonnet Shores Manager
Job Purpose:
The Bluebonnet Shores Assistant Manager supports the delivery of an exceptional camp experience by overseeing daily operations, including logistics, food service, facility readiness, and staff coordination, in partnership with the Camp Manager. This role leads program development, scheduling, staffing, and training to ensure innovative, inclusive programming and fosters a positive, community-oriented camp environment.
Essential Functions
Operations & Facility Readiness
Collaborate with the Bluebonnet Shores Manager to oversee camp operations, including program planning, scheduling, staff coordination, kitchen management, and reporting.
Ensure camp facilities are guest-ready, including clean restrooms, stocked supplies, and properly functioning equipment and appliances.
Assist with daily, weekly, and end-of-season cleaning responsibilities.
Participate in general camp life activities such as check-in/check-out, themed events, cookouts, and meal duties.
Support the operations, staffing, and training of all camp areas, including food service, aquatics, ropes courses, and target sports.
Collaborate with the Retail team to coordinate Trading Post logistics during summer camp.
Help prepare for annual American Camp Association (ACA) accreditation and the five-year ACA visit.
Collaborate with the Camp Manager and Camp Ranger to support volunteer group workdays.
Program Development & Guest Experience
Design and implement innovative weekend and summer programming to enhance camper retention.
Build schedules for weekend guests to ensure a seamless, turnkey rental experience.
Explore partnerships to increase weekday camp use and expand group reservations.
Collaborate with the Programs Department to deliver consistent experiences across all camp events.
Provide high-quality camper experience by addressing concerns promptly and effectively.
Staff Leadership & Recruitment
Collaborate with the Camp Services Director, Bluebonnet Shores Manager, Human Resources, and other departments to recruit, train, and retain summer camp staff, year-round operations staff, and program staff.
Serve as a resource and mentor to staff through supervision, guidance, and support.
Foster a cohesive camp environment through effective communication and positive role modeling.
Compliance & Safety
Ensure quality and safe programming for all campers by adhering to GSCTX policies, ACA standards, Health Department regulations, and Safety Activity Checkpoints.
Professional Standards & Inclusivity
Maintain confidentiality and professionalism when handling sensitive information.
Demonstrate integrity and a professional demeanor at all times.
Engage in problem-solving by researching and delivering effective solutions.
Promote Girl Scouting positively to internal and external audiences.
Perform other duties and assist with projects as assigned.
Required Qualifications
Minimum of two (2) years of experience in recreational program planning and implementation or a related field, with demonstrated experience in youth development.
Ability to live onsite for the duration of summer camp (approximately 9-10 weeks).
Flexible availability, including evenings and weekends.
Strong oral and written communication skills.
Proven ability to deliver exceptional customer service and maintain high satisfaction levels.
Proficiency in statistical reporting, record keeping, and scheduling.
Highly organized with strong attention to detail; able to work independently with minimal supervision and exercise sound judgment.
Skilled in problem-solving and resolving issues within established policies and procedures.
Advanced proficiency in Microsoft Excel, Word, Outlook, or similar productivity tools.
Demonstrated adaptability and ability to manage multiple priorities.
Experience supervising staff and coordinating multiple activities simultaneously.
Commitment to the mission and values of Girl Scouting at both national and local levels.
Ability to work collaboratively with individuals from diverse backgrounds and foster an inclusive environment.
Must ave and maintain a valid TX driver's license, a safe driving record, current vehicle insurance, reliable transportation, and be willing and able to travel within Girl Scouts of Central Texas region.
Satisfactory results from annual criminal background checks.
Membership in GSUSA is required annually.
Required to have the following certifications or obtain in first 30 days of employment - First Aid/CPR/AED, Food Handler's, and GSCTX Youth Protection Training.
Education
Bachelor's degree in a field related to the job or an acceptable combination of education and experience to meet job qualifications.
Preferred Qualifications
Previous experience working in the non-profit sector or for a membership driven organization.
Bilingual in English/Spanish.
Experience with customer relationship management tools and databases.
Current certifications in Archery, Ropes, Lifeguarding, and Boating preferred.
Physical Requirements
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Capable of lifting up to 50lbs.
Capable of viewing computer monitor for long periods.
Ability to respond appropriately to emergency situations and possess strength and endurance required to maintain constant supervision of campers.
Environmental Demands
Frequent outdoor activities and exposure to weather.
Ability to travel within the council jurisdiction.
Frequent work under stress and under pressure of deadlines.
Continuous requirements for professional demeanor and appropriate camp attire.
Willingness to work irregular hours in a camp setting with limited equipment and facilities, and daily exposure to sun, heat, and insects.
Important Note: The information contained in this is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas.
Girl Scouts of Central Texas is an Equal Opportunity Employer.
This employer participates in the Electronic Employment Verifications Program. Please click the E-Verify link below for more information.
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$26k-31k yearly est. Auto-Apply 34d ago
Call Center Customer Service Manager
Onemci
Manager job in Killeen, TX
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients.
The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred.
This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams
Coach and develop supervisors on customer service best practices and performance management
Monitor and improve call center metrics, productivity, and service quality
Foster a culture of accountability, continuous improvement, and excellence
Oversee workforce management and set clear performance goals
Develop strategies to enhance customer satisfaction across all service interactions
Motivate teams to maximize sales opportunities and meet revenue targets
Ensure accurate and timely payroll review and submission
Track and analyze individual and team performance, addressing both strengths and areas for improvement
Communicate process updates and key messages effectively to supervisors
Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting
Design and audit quality assurance strategies to ensure top-tier service delivery
Manage hiring, coaching, and termination processes for call center staff
Serve as a subject matter expert on client-specific operations
Manage remote employees as needed
Perform other duties as assigned
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Must be 18 years or older
High school diploma or equivalent
2+ years of experience in call center operations management
Strong data entry and computer skills
Fluent in English (spoken and written)
Wired high-speed internet connection (20Mbps+ download speed)
Excellent organizational, written, and verbal communication skills
Typing speed of 20+ words per minute
Availability to work scheduled shifts, including during training
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to learn and navigate complex computer systems
Reliable attendance and punctuality
Strong conflict resolution, problem-solving, and negotiation skills
Customer-focused mindset: empathetic, responsive, and patient
Ability to multitask, self-manage, and stay focused in a fast-paced environment
Strong interpersonal skills and team orientation
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$40k-74k yearly est. Auto-Apply 60d+ ago
General Manager
Mad Greens 3.8
Manager job in Cedar Park, TX
About US:
We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance.
About YOU:
You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN!
The Job Stuff:
The General Manager is a leader within the company who models exemplary leadership skills necessary to operate high performing restaurants. Additionally, this position has overall responsibility for directing daily operations of the restaurant, ensuring compliance with MAD Greens standards in all areas of operations. This position will cultivate a “Work at Fun” culture and drive internal employee development.
Responsibilities:
Ensure the store is fully staffed with a high caliber team that is a culture fit and able to assist in executing high training standards.
Working shoulder to shoulder, provide consistent leadership and dedication to manage and lead the staff during business hours.
Distribute to and train the staff on The Cookbook. Ensure that the Cookbook is being used as it is intended in the restaurant.
Provides oversight in training BOH procedures with new hourly team members. (Prep, dishwashing, salad dressings classes, safety procedures, positions, opening duties and closing duties)
Provides oversite in training FOH procedures with new hourly team members. (Line set up, pars, line prep, greeter, build salads, cashier, guest service standards, dressing application, catering procedures, opening and closing duties)
Responsible for the management of all MAD Greens store employees in recruitment, training, and menu knowledge. Skills development, performance management, and recognition.
Conduct performance reviews with team members and consistently holds them accountable through performance management.
Attends business review meetings and holds store meetings to communicate company and area initiatives from business review meetings.
Responsible for all staff adhering to all MAD Greens safety procedures by creating a safety conscious culture. Communicates safety initiatives in store meetings and follows all safety guidelines specific to the industry.
Manage appropriate inventory levels in product and plan accurately plan for forecasted sales trends.
Ensures cash policies and procedures are being followed at all times.
Cultivates a culture of providing the highest level of hospitality for guests by building and training a highly passionate and dedicated team.
Cultivate a culture of accountability by role modeling MAD Greens procedures, policies and setting each other up for success!
Requirements:
Minimum two years as a manager within a restaurant operations environment.
Excellent communication and interpersonal skills.
Able to perform a variety of duties, often changing from one task to another of a different nature.
Ability to work in a fast-paced environment and perform in with a frequent interruption and / or distraction.
Team oriented, adaptable, dependable, and strong work ethic.
Available and able to work all shifts in the restaurant as scheduled to meet the needs of the business.
Ability to communicate efficiently to help keep all team members informed of business changes and standards.
Ability to stand for long periods of time while leading the team and serving guests.
Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!)
Work schedule
10 hour shift
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Employee discount
Paid training
Mileage reimbursement
The average manager in Killeen, TX earns between $35,000 and $96,000 annually. This compares to the national average manager range of $37,000 to $92,000.