Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex applications being investigated by Customers.
Essential Skills
• A strong technical background with the ability to explain complex information in simple, clear terms to Customers and other employees.
• An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.).
• Interpret and edit routine to complex distributor orders
• Ability to make judgment calls when required to resolve field issues or make recommendations
• Ability to read and understand cut bills and simple to complex shop and engineering and Architectural drawings.
• Excellent working knowledge of computer systems in including CAD/Solid Works and excel as well as the ability to create PDF Files for external dissemination.
• Ability to manage argumentative callers and convert conversation into a positive experience
• Good analytical and problematic solving skills
• Understanding of garage door design, configuration, and installation requirements a plus.
• Good interpersonal and customer care skills
• Good accurate records keeping
• Ability to travel as needed to troubleshoot field issues (estimated 15% travel)
Preferred BS in a technical application such as Mechanical Engineering or Associates Degree or Technical training institution.
High School Diploma
• Work with customers/employees to investigate customer issues, identify solutions, advise customer, and providing resolution
• Provide support to customer/users where the product is highly technical and sophisticated in nature.
• Analyze issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with installed garage door access systems.
• Assists in the successful resolution of service escalations.
• Reports design, reliability and maintenance, and production problems to Quality, design engineering, production, and systems (IT) support.
• May be involved in customer installations and/or training.
• Logging and keeping records of customer/employee queries
• Analyzing call logs so you can identify like/similar field issues for common solutions
• Updating self-help documents so customers/employees (CCR's) can resolve problems themselves
• Working with customers, field Sales, and Engineering in support of customer visits, as required, for more complex issues
$40k-47k yearly est. Auto-Apply 60d+ ago
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Call Center Representative (Inside Sales)*
Improveit Home Remodeling 3.9
Columbus, OH jobs
35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand.
This is an on-site role for the person who wants to grow their Sales career and their income.
We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts.
In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.
We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.
Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify.
If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today.
Call Center Sales Specialist Benefits:
Competitive Compensation (Unlimited Earning Potential)
Medical and Dental Insurance Options
401k Retirement Saving Plan
Paid Vacation and Personal Days
Professional State of the Art Call Center
Upbeat, Positive Work Environment
Career Advancement Options
NO travel
Professional Quality Training and Ongoing Coaching
Call Center Sales Specialist Qualifications:
Comfortable with performance-based goals
Ability to follow a script and have persuasive conversations
Demonstrated ability to uncover need and overcome objections
Strong verbal communications skills
Competitive and highly self-motivated
Driven, with a strong desire to succeed
Thrive in a fast-paced, performance-based environment
Strong computer proficiency
Ability to work some evenings and weekends
Minimum of 3 years Call Center/Inside Sales experience, required
Experience in Collections or related fields, is a plus
About Improveit! Home Remodeling:
Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in ColumbusOhio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities.
#ZR 43219
$25k-33k yearly est. Auto-Apply 2d ago
Licensed Customer Service Representative
Porch Group 4.6
Remote
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Licensed Customer Service Representative
Location: United States
Workplace Type: Remote
Job Summary
The future is bright for the Porch Group, and we'd love for you to be a part of it as our Licensed Customer Service Representative, HOA.
Homeowners of America - is a nationwide insurance broker that's laser-focused on customer satisfaction. We were founded as a subsidiary of Porch Group and our mission is to make it fast and easy to find the best insurance for your needs and budget. Think of us as an insurance concierge, where we do the comparison shopping for you. You can shop online anytime or call us to get quotes from high-quality carriers like Progressive, Safeco, Nationwide, Travelers, and more. We offer home, auto, flood, and umbrella coverage, along with a variety of money-saving bundling options.
What You Will Do As A Licensed Customer Service Representative, HOA
• Answer incoming calls and respond to customer questions regarding policies and billing and/or forward call to appropriate personnel as needed
• Understand and comply with the assigned level of authority taking payments and mortgage verifications
• Research customer inquiries and respond to appropriate parties in a timely manner
• Process calls in a manner that ensures service levels are met or exceeded
• Process requests within authority level and properly document files
• Interface with team members, management, and customers in reference to customer service issues
• Recognize when to refer callers to underwriters and ability to do so in a timely manner
• Manage large volume of inbound and outbound calls
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies
What You Will Bring As A Customer Service Representative, HOA
• One or more active license in Property & Casualty
• 2+ years of customer service in a call center environment
• Ability to work independently and effectively in a fast paced, high volume call center.
• Strong attention to detail and good decision-making skills.
• Proven business and analytical problem-solving skills.
• Product knowledge of Property and Casualty Insurance
• Gather and analyze information skillfully
• Ability to learn and properly process information with Company specific software
• Ability to follow policies and procedures
• Ability to maintain confidentiality
• Demonstrated ability to effectively manage difficult or emotional customer situations
• High school diploma or general education degree (GED)
• 2+ years of Property and Casualty Insurance experience and/or training; or equivalent combination of education and experience
• Insurance experience, preferably with an insurance agency or direct carrier
• Experience with homeowners' insurance preferred
• Bilingual in Spanish preferred
• Regular, predictable attendance
• Ability to adapt to change
• A positive attitude and takes pride from doing great work
• Self-motivated with a desire to succeed
The application window for this position is anticipated to close in 2 weeks (10 business days) from 12/10/2025. Please know this may change based on business and interviewing needs
At this time, Homeowners of America does not consider applicants from the following states or jurisdictions for Remote positions: Alabama, Alaska, Arkansas, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, North Dakota, Utah, Vermont, Virginia, West Virginia, or Wyoming.
What You Will Get As A Porch Group Team Member
Pay Range*: $20.19 - $26.92 Hourly
*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.
Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
Both traditional and Roth 401(k) plans are available with a discretionary employer match.
Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
Our wellness programs include paid vacation of 10 days per year accrued on an hourly basis, company-paid holidays of typically nine per year, paid sick time, paid parental leave, an employee assistance program (EAP), identity theft program, travel assistance, will preparation, and fitness and other discounts programs.
What's next?
Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$20.2-26.9 hourly Auto-Apply 45d ago
BDR - HNW Consumer Membership
Flex 2.8
New York, NY jobs
Flex is building the AI-native private bank for business owners. We're re-architecting the entire financial system for entrepreneurs-from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations-rebuilt from the ground up as a single, intelligent system.
Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2025. We move fast, ship relentlessly, and operate with extreme ownership.
Our customers are affluent business owners ($3-$200M in revenue)-the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better-not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt.
Why Join Flex:
- Mission-critical problems: We build software that directly controls how money moves at scale.- High bar, low ego: Small teams, exceptional people, real ownership.- Speed over comfort: We prioritize execution, quality, clarity, and results.- Enduring impact: What we're building will define how a generation of owners runs their businesses.
Team & Locations
We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote.
Flex Fuels Ambition.
The Role
We're looking for a driven, detail-oriented Business Development Representative (BDR) to own the top of Flex's acquisition funnel for our newest product - identifying, engaging, and qualifying high-value prospective customers and partners. Flex Elite, is our program for HNW business owners competing with premium cards on the market.
This role is for someone who thrives on precision, personalization, and persistence. You'll be the first brand touchpoint for our most important audience: ambitious, high-performing business owners and operators. Your work will directly contribute to Flex's revenue growth and expansion into new verticals and geographies.
This is a full-time role on the Growth team, reporting into the Growth function.
What You'll Do- Own the top of the sales funnel - generating and qualifying leads for the Partnerships and Growth teams.- Conduct targeted outbound outreach to high-spending SMBs, founders, and potential partners aligned with Flex's target customer profile.- Research and segment prospects across industries where Flex's private-credit and financial products drive the most value.- Create personalized outreach sequences using CRM and automation tools to drive engagement.- Qualify inbound leads and assess fit through discovery calls, email, and LinkedIn outreach.- Collaborate with Marketing to refine messaging and optimize lead conversion.- Maintain data integrity and clean reporting within the CRM.- Consistently meet or exceed monthly and quarterly KPIs for outreach volume, qualified meetings, and conversion rates.- Act as a brand ambassador for Flex, delivering a high-touch, premium experience in every interaction.
What We're Looking For- 1.5-2 years of outbound sales or business development experience, ideally in fintech, financial services, or high-end membership/consumer brands.- Strong written and verbal communication skills; comfortable speaking with business owners, executives, and affluent audiences.- Proven experience using CRM systems for lead management and pipeline tracking.- Results-driven mindset with a record of exceeding quotas and KPIs.- Excellent research and prospecting abilities.- Deep understanding of Flex's audience - ambitious entrepreneurs who value speed, service, and reliability.- Comfortable operating in a fast-moving, evolving environment.
Who You Are- Experience selling or representing financial, lifestyle, or premium service products.- Exposure to high-net-worth, executive, or business-owner clientele.- Experience building outbound scripts or messaging frameworks.
Why Join Us
Join a rapidly growing AI-driven fintech redefining private credit, business finance, and premium financial services for entrepreneurs.
Work alongside a passionate, high-performing team that values intensity, clarity, accountability, and creativity.
Be part of a culture that rewards autonomy, encourages innovation, and treats employees with the same care and respect we deliver to our customers.
Full medical, dental, and vision coverage, with dependent contribution.
401(k) plan.
Flexible Time Off.
Work-from-Home reimbursement to set up your space for success.
Access to Flex events, experiences, and product perks - because you should feel like part of the ecosystem too.$65,000 - $100,000 a year
This position is also eligible for a commission-based incentive plan. The estimated on-target earnings (OTE) for this role, including base and variable compensation, is $130,000-$200,000
Why Join Us
Flex is growing quickly - you'll help shape the direction of a product and company with real momentum.We're well-capitalized with strong backing and a clear long-term vision.You'll work with a sharp, driven team that values autonomy, clarity, and quality.Join ambitious builders who care deeply about winning together - and having fun while doing it.Annual team on-sites. From Bogota to Mexico City, the entire Flex team gets together once a year to align and build camaraderie.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$27k-37k yearly est. Auto-Apply 60d+ ago
Data Entry Work from Home
United Window & Door 4.0
Chicago, IL jobs
Join our team as a Data Entry Clerk and play a crucial role in maintaining the accuracy and integrity of our data systems. We're seeking detail-oriented individuals who are comfortable working independently in a remote environment. As a Data Entry Clerk, you'll be responsible for efficiently inputting and managing data to support our organization's operations.
Responsibilities
Data Entry: Input data accurately and efficiently into our database from various sources.
Data Verification: Review and verify the accuracy of data entries to ensure consistency and reliability.
Data Maintenance: Regularly update and maintain database records to reflect the most current information.
Quality Assurance: Perform quality checks on data entries to identify and correct any errors.
Task Prioritization: Manage workload effectively by prioritizing tasks based on urgency and importance.
Confidentiality: Handle sensitive information with discretion and maintain confidentiality at all times.
Documentation: Maintain detailed records of data entry activities and procedures.
Collaboration: Communicate effectively with team members to ensure data accuracy and resolve any discrepancies.
Compliance: Adhere to company policies and procedures regarding data management and security.
Qualifications
High school diploma or equivalent.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Excellent typing skills with high accuracy and speed.
Strong attention to detail and organizational skills.
Ability to work independently and meet deadlines in a remote setting.
Good communication skills, both written and verbal.
Prior experience in data entry or related field is preferred but not required.
Benefits
Competitive compensation.
Flexible work schedule.
Opportunities for career advancement and professional development.
Supportive work environment with a focus on collaboration.
Access to training resources and tools for professional growth.
Join our team and contribute to our mission of maintaining accurate and reliable data for organizational success. Apply now to become a part of our dynamic team of data professionals
$34k-39k yearly est. 60d+ ago
Parts Representative
Murphy Tractor & Equipment 4.0
Columbus, OH jobs
The Parts Representative is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, maintaining shelf stock, and performing all other duties as assigned by the Parts and Product Support Manager.
Essential Functions
Sales
Pull internal (sales and service) and external customer parts upon request.
Advise customers on substitution or modification parts as needed.
Track lost sales.
Examine returned parts to determine if defective and exchange part or provide refund.
Maintain cleanliness in work area daily (i.e. all parts, tools, and equipment put away, trash removed, etc.).
Process payment transactions and balance register.
Inventory Control
Check in and put away daily incoming freight and stock orders.
Place service orders for non-stock parts.
Ensure technicians receive correct parts according to demand.
Maintain part return records.
Process monthly returns of low usage parts to dealer.
Mark and store parts in stockroom according to the prearranged system.
Promptly restock all unsold merchandise and properly tag defective items to place in warranty bins.
Return all unsold merchandise immediately to the correct stock location.
Ship all internal and external customer orders.
Load and unload all LTL (less than truckload) deliveries (excluding tractors) for Parts, Sales, and Service departments.
Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
Controls expenses to increase profitability.
Marketing
Promote dealerships specials and suggest parts and service sales.
Perform phone sales in accordance with the company's guidelines, direction, or action plans.
Training
Achieve working knowledge of Parts Inventory Control system.
Stay current on new procedures for shipping, returning, and ordering parts.
Stay current on new product bulletins and catalogs.
Attend store meetings and training classes.
Adhere to all company policies and procedures
Other Functions
Fill all batteries with necessary fluids for Parts, Service and Sales departments.
Pick up and deliver parts for customers and vendors as needed.
Assist with annual physical inventory.
Assist with other duties assigned and directed by corporate management within the framework of Murphy Tractor and Equipment Company, Inc.'s objectives.
Knowledge/Skills/Abilities
Strong focus on customer service.
Ability to show promote and sell products.
Knowledge of machines and tools, including their designs, uses, repair and maintenance.
Strong knowledge of Microsoft Office and Internet.
Basic knowledge of office machines, including copier, fax, and printer.
Able to communicate effectively as appropriate for the needs of the customer or coworkers.
Strong attention to detail
Able to work effectively in a team environment.
Able to process work with accuracy.
Meet commitments and deadlines.
Able to complete required documentation and reports in a timely manner.
Able to perform multiple tasks simultaneously.
Able to work a flexible schedule as needed.
Able to organize and prioritize numerous tasks and complete them under time constraints.
Demonstrates openness to new procedures, technology, and structure.
Physical Requirements and Working Conditions
Able to work overtime, including evenings and/or weekends. Able to stand for an extensive amount of time. Able to repeatedly lift up to 50 lbs.
Education/Work Experience
One year certificate from a college or technical school or at least three years related experience and/or training; or equivalent combination of education and experience. Experience includes Shipping/Receiving, Parts Distribution and ability to drive a Fork Lift.
Murphy Tractor & Equipment Co. is an equal opportunity employer.
$28k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
The Overhead Door 3.8
Hopedale, OH jobs
********************
Respond to customer's inquiries and/or complaints regarding the company's product or services.
Respond to calls on a daily basis, incoming and/or call-backs.
Determine best method (s) to resolve problems to ensure customer satisfaction and adhere to company policies
Inform customers of procedures and resolutions of problems.
Provide follow-up to ensure customer satisfaction.
Provide guidance and support to Lewisville CSR's.
Assist upper-management in delegating routine office work.
Essential Duties and Responsibilities:
Maintain an accurate account of incoming telephone calls.
Operate computer terminal (JDE, Right Fax and/or other applicable programs as designated by specific job responsibilities) to order parts, enter service history and provide shipping/receiving dates.
Process credit card, check and in-warranty orders.
Track packages/shipments through carrier.
Provide detailed explanation of company policy and procedures in respect to warranty.
Investigate and respond to customer order/billing inquiries and process credits if necessary.
Take, investigate and solve customer complaints.
Interface with dealers to solve customer problems.
Provide non-warranty sales and/or service referrals for product, authorized service dealers or distributors.
Mail/fax/email sales literature and service information to customers.
Provide follow-up with customer, retail store, distributors and/or dealer as necessary.
RightFax acknowledgement of credits and invoices. Mail rejections of RightFax.
Skills/Experience Requirements:
Customer Service Experience
Exceptional telephone communication and problem solving skills. Basic computer skills, including data entry, Excel, Word, Power Point and Lotus Notes. Must be capable of handling advanced customer complaints in a satisfactory manner.
Education Requirements:
High School Diploma or Equivalent.
$34k-39k yearly est. Auto-Apply 60d+ ago
Sales Development Representative
Environmental Science 3.7
Remote
Shift:
Monday through Friday, 8:00 AM - 5:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
SUMMARY:
Responsible for generating and qualifying leads through cold calling; managing leads by tracking and following up on them; conducting sales presentations and product demos via the phone and internet; closing sales and meeting monthly sales goals in accordance with development plan; producing activity reports; attending trade shows and conferences and working with affiliate sales to cross generate leads.
ESSENTIAL FUNCTIONS:
Contacts businesses, industries, government or private individuals by telephone in order to solicit sales for goods or services and/or to obtain referrals for prospective; obtain prospect/customer information and record reactions.
Obtain prospective customer information from sources such as utility directories, regulatory agencies, purchases lists, internet, or solicitations from others across the organization.
Communicates and follows-up with potential customers via phone, mail, or email in a timely manner
Explain products or services and prices and answer questions for customers.
Schedules appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations; may occasionally be asked to support/attend/make sales presentations directly to prospective clients.
Conducts client or market surveys to obtain information about potential customers.Delivers prepared sales talks, uses scripts that describe products or services, in order to persuade potential customers to purchase a product or service; may adjust sales script to better target the needs and interests of the prospective client.
Maintains records of contacts, accounts, and orders.
Develops reports and suggests improvements within the SalesForce system.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS:
Education and Experience:
Associate's degree in business, marketing or a closely related field; AND two (2) years of telemarketing/sales experience; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills
Required Knowledge:
Fundamental to intermediate principles, practices and techniques of sales effectiveness.
Various understanding of sales programs, policies and procedures.
Fundamental to intermediate methods to resolve sales and customer problems, questions and concerns.
Various understanding of applicable sales laws, codes and regulations.
Understanding of various testing tools, equipment, and processing.
Computer applications and systems related to the work.
Principles and practices to serving as an effective project team member.
Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
Correct business English, including spelling, grammar and punctuation.
Required Skills:
Performing fundamental to intermediate professional-level sales duties in a variety of assigned areas.
Training others in policies and procedures related to the work.
Serving as a team member and the development and management of projects.
Operating in a both a team and individual contributor environment.
Interpreting, applying and explaining applicable laws, codes and regulations.
Preparing fundamental to intermediate account reports, correspondence and other written materials.
Using initiative and independent judgment within established department guidelines.
Using tact, discretion and prudence in working with those contacted in the course of the work.
Performing effective oral presentations to large and small groups across functional peers and the department.
Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$41k-70k yearly est. Auto-Apply 11d ago
Customer Service Representative
Logan A/C & Heat Services 3.8
Dayton, OH jobs
Call Center Representative - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45414
Starting at $17 an hour - Full-time
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment?
The Customer Service Representative provides excellent customer service by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience.
Essential Duties and Responsibilities:
Answer incoming calls for all markets
Schedule service calls efficiently and profitably
Make outbound calls to schedule maintenance for customers
Maintain customer records by updating account information
Respond promptly to customer inquiries
Follow up on unscheduled service leads
Communicate with customers through email, text, and/or phone
Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport
Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution
Work and communicate professionally with peers, other departments, and markets
Meet call metrics, maintenance plan goals, and evaluation expectations
Ability to work a rotating schedule, including evenings, weekends, and holidays
Perform additional duties as assigned
Competencies:
Active Listening: Focuses on understanding customers and asking appropriate questions
Communication: Timely and appropriate responses, demonstrating a quick grasp of information
Composure: Remains poised under pressure and does not become defensive
Courtesy: Demonstrates politeness and respect in interactions with others
Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting
Experience and Requirements:
Bachelor's Degree or Associate's Degree with 1-3 years of related experience
1-3 years of experience in customer service
Experience with customer database systems
Proficiency in Microsoft Word, Excel, and Outlook
Strong written and oral communication skills
Ability to adapt to changes in a fast-paced work environment
QUALIFICATIONS
Strong verbal and written communication
Ability to work independently and with a team
Excellent organizational skills
Strong problem-solving skills
Computer skills
Experience talking over the phone
1-3 years customer service experience
Ability to pass a background check
Valid driver's license
WORK SCHEDULE
9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM.
Benefits:
Eligibility for benefits begins after a 90-day probationary period.
We offer a comprehensive benefits package, including:
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Short and Long-Term Disability Insurance
Life Insurance
Paid Vacation, Sick Time, and Holiday Pay
401(k) Plan and Profit Sharing (eligible after 1 year of employment)
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers
Equal
Employment Opportunities to all applicants.
$17 hourly Auto-Apply 60d+ ago
Sales Development Representative
Paul Davis Restoration 4.3
Miami, FL jobs
Benefits:
Sales based commissions
Opportunity for advancement
Paid time off
Training & development
About Paul Davis of Miami Beach Paul Davis is one of North America's most respected property damage restoration brands. Our new Miami franchise serves homeowners, multi-family, hospitality, commercial and municipal clients across Miami Beach, Miami, North Miami Doral, Hialeah, and surrounding areas. The market is active and competitive, with fast, 24/7 response expectations and strong referral dynamics among insurance carriers, adjusters, insurance agents, and property managers. Your relationship-building and activity discipline will be the differentiator.
About the Role
The position of Associate, Client Development reports directly to the Director of Client Development and plays a critical role in the development and execution of Paul Davis Restoration of Miami's new business goals. This individual will identify, target, contact, and market to referral partners and property decision-makers (insurance agents and adjusters, property managers/HOAs, facilities leaders, real estate brokers, and trade partners). The role includes cold calling, campaign & inbound lead follow-up, appointment setting, reporting & analytics, lead conversion, and pipeline management. In collaboration with Paul Davis Restoration of Miami's leadership and operations teams, the successful candidate will both drive and support activities related to sales and client acquisition for Paul Davis Restoration of Miami while ensuring seamless interdepartmental collaboration on prospect/client touch points.
Responsibilities
Communicate with prospective clients and/or their executive assistants via phone, email and/or social media (cold calling, campaign follow-up, appointment setting)
Identify and target candidates for Paul Davis Restoration of Miami through ongoing industry research and profiling tools
Generate leads and research candidates to determine the best candidates
Promote and track all client development campaigns and events through calling campaigns, etc
Utilize CRM to track and manage sales pipeline and sales activities
Support the development of company collateral and public relations initiatives
Qualifications
Excellent interpersonal and organizational communication skills
Self-starter who can seek out needs and information without directives
Superior writing and proofreading skills. Must possess the ability to write and edit text to appropriately and proactively anticipate the needs of the audience
Ability to work independently as well as part of a team
Ability to multi-task and perform in several capacities
Knowledge of CRM and other tracking software, including Salesforce, Luxor, Salesloft, LinkedIn, Zoominfo, and Microsoft Excel preferred
Outstanding project management, scheduling, and research skills
Education/Experience
Bachelors degree in Business, Communications or Marketing
Inside sales, lead generation and/or recruiting experience preferred
Work Environment and Physical Demands
While performing the responsibilities of this position, reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. While performing the duties of this position, the employee is occasionally required to travel.
Conclusion
This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position.
Equal Opportunity Statement
Paul Davis Restoration of Miami Beach is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Flexible work from home options available.
Compensation: $75,000.00 - $150,000.00 per year
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
$41k-56k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Style Crest Enterprises Inc. 4.4
Fremont, OH jobs
Style Crest is seeking a motivated and customer-focused Customer Service Representative to join our dynamic sales team in Fremont, Ohio. This role is responsible for supporting customers with their business needs, managing incoming and outgoing sales communications, processing orders, and contributing to overall business growth through excellent service and effective product recommendations. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to effectively manage assigned customer accounts and build long-term relationships.
Why Join Us?
At our Style Crest, we believe in fostering a culture of growth, innovation, and partnership. We offer a collaborative work environment, competitive compensation, and opportunities for professional growth. Style Crest has a 50-year tradition of growth and innovation in the building products industry. Our organization has a commitment to the manufactured housing industry and the residential exterior market with an extensive product offering and a dedicated service platform that customers count on to support the success of their businesses.
Responsibilities
Initiates outgoing communication to customers to sell designated products and inform customers of route cut-off information on a day-to-day basis in support of our sales programs and goals.
Receives incoming telephone/ email inquiries from existing customers.
Informs customers of new products, programs and services and attempts to up sell or recommend substitutes.
Listens to customer requests or complaints. Institutes the proper procedure to resolve these issues or to fulfill the customer requests.
Maintains customer records and coordinates generated activity within the sales center. Accurately maintains sales reports, records and logs to ensure prompt and efficient handling of business.
Communicates efforts with credit department to ensure that all orders are cleared and released.
Develops and maintains positive relationships with internal and external customers.
Ability to key verbal/faxed orders.
Reviews OS and open orders to ensure timely fulfillment.
Works within established pricing guidelines.
Communicates back orders to the customer.
Works with Territory Sales Managers to maintain and grow existing business and informs sales of prospects/ sales leads.
Communicates competitive information and product forecasting when applicable.
Completes New Product Request forms when needed.
Accurately answers customers questions regarding products & warranty.
Other duties as assigned,
Requirements
High School Diploma/GED required; Associate's or Bachelor's Degree preferred.
Previous customer service, inside sales, or related experience preferred, ideally in the building product industry.
Strong communication, problem-solving, and customer service skills.
Detail-oriented with the ability to multi-task and manage time effectively.
Proficient in data entry with high accuracy and speed.
Comfortable learning new systems and products quickly; AS400 and MS Office experience preferred. Epicor, Prophet21 experience is a plus.
Professional demeanor with the ability to sell over the phone and work well in a team environment.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation and Personal Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Style Crest is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
$34k-40k yearly est. Auto-Apply 11d ago
Customer Service Representative
Style Crest Enterprises Inc. 4.4
Fremont, OH jobs
Job Description
Style Crest is seeking a motivated and customer-focused Customer Service Representative to join our dynamic sales team in Fremont, Ohio. This role is responsible for supporting customers with their business needs, managing incoming and outgoing sales communications, processing orders, and contributing to overall business growth through excellent service and effective product recommendations. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to effectively manage assigned customer accounts and build long-term relationships.
Why Join Us?
At our Style Crest, we believe in fostering a culture of growth, innovation, and partnership. We offer a collaborative work environment, competitive compensation, and opportunities for professional growth. Style Crest has a 50-year tradition of growth and innovation in the building products industry. Our organization has a commitment to the manufactured housing industry and the residential exterior market with an extensive product offering and a dedicated service platform that customers count on to support the success of their businesses.
Responsibilities
Initiates outgoing communication to customers to sell designated products and inform customers of route cut-off information on a day-to-day basis in support of our sales programs and goals.
Receives incoming telephone/ email inquiries from existing customers.
Informs customers of new products, programs and services and attempts to up sell or recommend substitutes.
Listens to customer requests or complaints. Institutes the proper procedure to resolve these issues or to fulfill the customer requests.
Maintains customer records and coordinates generated activity within the sales center. Accurately maintains sales reports, records and logs to ensure prompt and efficient handling of business.
Communicates efforts with credit department to ensure that all orders are cleared and released.
Develops and maintains positive relationships with internal and external customers.
Ability to key verbal/faxed orders.
Reviews OS and open orders to ensure timely fulfillment.
Works within established pricing guidelines.
Communicates back orders to the customer.
Works with Territory Sales Managers to maintain and grow existing business and informs sales of prospects/ sales leads.
Communicates competitive information and product forecasting when applicable.
Completes New Product Request forms when needed.
Accurately answers customers questions regarding products & warranty.
Other duties as assigned,
Requirements
High School Diploma/GED required; Associate's or Bachelor's Degree preferred.
Previous customer service, inside sales, or related experience preferred, ideally in the building product industry.
Strong communication, problem-solving, and customer service skills.
Detail-oriented with the ability to multi-task and manage time effectively.
Proficient in data entry with high accuracy and speed.
Comfortable learning new systems and products quickly; AS400 and MS Office experience preferred. Epicor, Prophet21 experience is a plus.
Professional demeanor with the ability to sell over the phone and work well in a team environment.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation and Personal Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Style Crest is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
This is an on-site position located in Fremont, Ohio. Typical work hours are Monday through Friday, 8am to 5pm.
$34k-40k yearly est. 11d ago
Customer Service Sales Representative - Call Center
Tuff Shed, Inc. 4.1
Lancaster, TX jobs
Are you a dynamic communicator with a passion for sales? We're looking for Customer Service Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX.
Tuff Shed is recruiting full time Customer Service Sales Representatives with hybrid option
Build your future with Tuff Shed as a successful Customer Service Sales Representative!
Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.
SKILLS AND EXPERIENCE:
Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
Availability to work a flexible schedule, including evenings, weekends, and some holidays
Call Center Hours of Operation are
Monday - Saturday 7am to 9pm
Sundays 8:30am to 7pm
Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to prioritize and effectively manage time
Ability to work successfully within a team environment
Bilingual (English/Spanish) skills a plus
WHAT'S IN IT FOR YOU?
An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits!
Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program
On-Demand Access to your pay! (restrictions may apply)
Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office
WHO WE ARE:
Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
NEXT STEPS:
Learn more about us! Check out the TUFF SHED Website at *******************
Interested? Select "Apply!" We'd love to hear from you!
Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: ************************************************************************************************
SLS2021
$25k-28k yearly est. 29d ago
Customer Service Sales Representative - Call Center
Tuff Shed 4.1
Lancaster, TX jobs
Are you a dynamic communicator with a passion for sales? We're looking for Customer Service Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX.
Tuff Shed is recruiting full time Customer Service Sales Representatives with hybrid option
Build your future with Tuff Shed as a successful Customer Service Sales Representative!
Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.
SKILLS AND EXPERIENCE:
Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
Availability to work a flexible schedule, including evenings, weekends, and some holidays
Call Center Hours of Operation are
Monday - Saturday 7am to 9pm
Sundays 8:30am to 7pm
Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to prioritize and effectively manage time
Ability to work successfully within a team environment
Bilingual (English/Spanish) skills a plus
WHAT'S IN IT FOR YOU?
An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits!
Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program
On-Demand Access to your pay! (restrictions may apply)
Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office
WHO WE ARE:
Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
NEXT STEPS:
Learn more about us! Check out the TUFF SHED Website at *******************
Interested? Select "Apply!" We'd love to hear from you!
Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: ************************************************************************************************
SLS2021
$25k-28k yearly est. 19d ago
Inside Sales Representative
Arrow 4.1
Remote
Our Inside Sales Representatives are responsible for selling Arrow's line card of passive, electromechanical and connector products, and are the daily contact for customers and suppliers.
What You'll Be Doing:
Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.
Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems.
Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.
Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.
This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
What We Are Looking For:
Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, Macros, etc.) a plus
Ability to build influential relationships
The ability to work collaboratively with internal and external resources to generate results
Strong communication, negotiating and organization skills
Strong customer service and sales skills
Work Arrangement:
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
Education/Experience:
3-5 years' experience in electronics distribution; experience in passive electronics component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors
Typically requires a 4-year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience.
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Annual Hiring Range/Hourly Rate:$30.60 - $37.40
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:US-OR-Oregon (Remote Employees)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:Full time
Job Category:SalesEEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
$30.6-37.4 hourly Auto-Apply 9d ago
Parts Representative
Murphy Tractor & Equipment 4.0
Cincinnati, OH jobs
The Parts Representative is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, maintaining shelf stock, and performing all other duties as assigned by the Parts and Product Support Manager.
Essential Functions
Sales
Pull internal (sales and service) and external customer parts upon request.
Advise customers on substitution or modification parts as needed.
Track lost sales.
Examine returned parts to determine if defective and exchange part or provide refund.
Maintain cleanliness in work area daily (i.e. all parts, tools, and equipment put away, trash removed, etc.).
Process payment transactions and balance register.
Inventory Control
Check in and put away daily incoming freight and stock orders.
Place service orders for non-stock parts.
Ensure technicians receive correct parts according to demand.
Maintain part return records.
Process monthly returns of low usage parts to dealer.
Mark and store parts in stockroom according to the prearranged system.
Promptly restock all unsold merchandise and properly tag defective items to place in warranty bins.
Return all unsold merchandise immediately to the correct stock location.
Ship all internal and external customer orders.
Load and unload all LTL (less than truckload) deliveries (excluding tractors) for Parts, Sales, and Service departments.
Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
Controls expenses to increase profitability.
Marketing
Promote dealerships specials and suggest parts and service sales.
Perform phone sales in accordance with the company's guidelines, direction, or action plans.
Training
Achieve working knowledge of Parts Inventory Control system.
Stay current on new procedures for shipping, returning, and ordering parts.
Stay current on new product bulletins and catalogs.
Attend store meetings and training classes.
Adhere to all company policies and procedures
Other Functions
Fill all batteries with necessary fluids for Parts, Service and Sales departments.
Pick up and deliver parts for customers and vendors as needed.
Assist with annual physical inventory.
Assist with other duties assigned and directed by corporate management within the framework of Murphy Tractor and Equipment Company, Inc.'s objectives.
Knowledge/Skills/Abilities
Strong focus on customer service.
Ability to show promote and sell products.
Knowledge of machines and tools, including their designs, uses, repair and maintenance.
Strong knowledge of Microsoft Office and Internet.
Basic knowledge of office machines, including copier, fax, and printer.
Able to communicate effectively as appropriate for the needs of the customer or coworkers.
Strong attention to detail
Able to work effectively in a team environment.
Able to process work with accuracy.
Meet commitments and deadlines.
Able to complete required documentation and reports in a timely manner.
Able to perform multiple tasks simultaneously.
Able to work a flexible schedule as needed.
Able to organize and prioritize numerous tasks and complete them under time constraints.
Demonstrates openness to new procedures, technology, and structure.
Physical Requirements and Working Conditions
Able to work overtime, including evenings and/or weekends. Able to stand for an extensive amount of time. Able to repeatedly lift up to 50 lbs.
Education/Work Experience
One year certificate from a college or technical school or at least three years related experience and/or training; or equivalent combination of education and experience. Experience includes Shipping/Receiving, Parts Distribution and ability to drive a Fork Lift.
Murphy Tractor & Equipment Co. is an equal opportunity employer.
$26k-35k yearly est. Auto-Apply 52d ago
Parts Representative
Murphy Tractor & Equipment 4.0
Cincinnati, OH jobs
The Parts Representative is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, maintaining shelf stock, and performing all other duties as assigned by the Parts and Product Support Manager.
Essential Functions
Sales
Pull internal (sales and service) and external customer parts upon request.
Advise customers on substitution or modification parts as needed.
Track lost sales.
Examine returned parts to determine if defective and exchange part or provide refund.
Maintain cleanliness in work area daily (i.e. all parts, tools, and equipment put away, trash removed, etc.).
Process payment transactions and balance register.
Inventory Control
Check in and put away daily incoming freight and stock orders.
Place service orders for non-stock parts.
Ensure technicians receive correct parts according to demand.
Maintain part return records.
Process monthly returns of low usage parts to dealer.
Mark and store parts in stockroom according to the prearranged system.
Promptly restock all unsold merchandise and properly tag defective items to place in warranty bins.
Return all unsold merchandise immediately to the correct stock location.
Ship all internal and external customer orders.
Load and unload all LTL (less than truckload) deliveries (excluding tractors) for Parts, Sales, and Service departments.
Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
Controls expenses to increase profitability.
Marketing
Promote dealerships specials and suggest parts and service sales.
Perform phone sales in accordance with the company's guidelines, direction, or action plans.
Training
Achieve working knowledge of Parts Inventory Control system.
Stay current on new procedures for shipping, returning, and ordering parts.
Stay current on new product bulletins and catalogs.
Attend store meetings and training classes.
Adhere to all company policies and procedures
Other Functions
Fill all batteries with necessary fluids for Parts, Service and Sales departments.
Pick up and deliver parts for customers and vendors as needed.
Assist with annual physical inventory.
Assist with other duties assigned and directed by corporate management within the framework of Murphy Tractor and Equipment Company, Inc.'s objectives.
Knowledge/Skills/Abilities
Strong focus on customer service.
Ability to show promote and sell products.
Knowledge of machines and tools, including their designs, uses, repair and maintenance.
Strong knowledge of Microsoft Office and Internet.
Basic knowledge of office machines, including copier, fax, and printer.
Able to communicate effectively as appropriate for the needs of the customer or coworkers.
Strong attention to detail
Able to work effectively in a team environment.
Able to process work with accuracy.
Meet commitments and deadlines.
Able to complete required documentation and reports in a timely manner.
Able to perform multiple tasks simultaneously.
Able to work a flexible schedule as needed.
Able to organize and prioritize numerous tasks and complete them under time constraints.
Demonstrates openness to new procedures, technology, and structure.
Physical Requirements and Working Conditions
Able to work overtime, including evenings and/or weekends. Able to stand for an extensive amount of time. Able to repeatedly lift up to 50 lbs.
Education/Work Experience
One year certificate from a college or technical school or at least three years related experience and/or training; or equivalent combination of education and experience. Experience includes Shipping/Receiving, Parts Distribution and ability to drive a Fork Lift.
Murphy Tractor & Equipment Co. is an equal opportunity employer.
$26k-35k yearly est. Auto-Apply 60d+ ago
Outbound Sales Representative
Summit Industrial Flooring 4.2
Ohio jobs
About the role
We are looking for an experienced Sales Representative to build relationships, generate new business, and manage existing accounts. This role is ideal for someone who thrives in B2B sales, understands construction timelines, and can manage the complexities of long-cycle, high-value projects.
You will work with facility managers, project managers, and general contractors to identify flooring needs, educate them on our solutions, and guide them through the bidding and contract process.
What you'll do
Identify and target new business opportunities within manufacturing, aerospace, defense, food processing, pharma, and general contracting sectors.
Network with decision-makers, attend industry events, and generate leads through strategic outreach.
Build and maintain strong relationships with facility managers, engineers, and GCs.
Prepare quotes and proposals in Salesforce and ProEst
Qualifications
Minimum 2 years in Coatings/Paint sales, or other industrial service sales.
Candidates must be prepared to undergo drug screening and criminal background checks
Who we're looking for
A seasoned, outgoing salesperson exited to capitalize on an opportunity to take over an under-represented territory
Someone who genuinely loves cold calling and door knocking
Technical expertise to leverage Salesforce CRM to drive sales
$57k-98k yearly est. 60d+ ago
Inside Sales Representative - B2C
Roofing 3.9
Remote
This is a 20+ year old full-service exterior renovation and roofing contractor serving customers across multiple states
This role is one of the first key hires in a retail division being built from scratch
Authorized dealer of Ownes Corning and AttiCat products
Better Business Bureau accredited with an A+ rating
What is Being Offered:
Flexible compensation, base + commission
PTO
Remote opportunity!
What The Position is About:
Serve as the first point of contact for all inbound and outbound retail roofing leads
Convert inbound inquiries into booked, high-quality appointments for the outside sales team across multiple markets
Proactively work outbound follow-up, rehash opportunities, and lead lists to maximize conversion of inquiries
Operate fully inside ServiceTitan to manage lead flow, schedule appointments, track activity, and maintain accurate data
Work closely with the outside sales team to set up well-qualified appointments
Help establish and refine inside sales best practices, scripts, follow-up cadence, and early-stage process as the retail division is built from the ground up
The Right Candidate Will Have:
Proven inside sales experience as a top performer
Experience using ServiceTitan in an inside sales environment
$36k-54k yearly est. 19d ago
Inside Sales Representative - Columbus, OH
Specialty Building Products 3.6
Hebron, OH jobs
U.S. Lumber, an SBP Brand, is currently looking for an Inside Sales Representative to join our VALUES based organization. In this role you will focus on the following duties: Field inbound sales calls, communicate and build relationships with our retail and big box customers, respond to requests for prices and quotations, administer complaints, scheduling of deliveries, and providing customer follow-ups. Placement of orders and correspondence with our operations department. Partner with the outside sales team to ensure sales efforts are maximized and opportunities revealed.
Responsibilities and Essential Functions:
* Receive incoming and outgoing calls related to sales inquiries for new and established customers to provide pricing and availability, as well as information about our products and distribution services.
* Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met.
* Inform customer of unit pricing, shipping date, anticipated delays, and any additional information requested by the customer
* Other duties, as assigned and requested by management
* Market Knowledge: Stay updated on industry trends, competitor activities, and market dynamics within the retail sector.
Competencies:
* Problem Solving/Analysis.
* Customer/Client Focus.
* Decision Making.
* Communication Proficiency.
* Teamwork Orientation.
* Technology capacity
Required credentials:
* High school diploma with a 2-year degree preferred
* 2-4 years sales experience, building industry experience preferred
* Excellent communication skills including service-oriented telephone manner
* Must understand and possess good business and selling principles and negotiation skills
* Must be computer literate, Microsoft Word, Excel, and Outlook
* Strong organization and administration skills
* Self-starter, pro-active and the ability to take initiative
* Must have basic math and analytical skills
Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!
Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:
* Medical, Dental, Vision given on the 1st of the month following 30 days of employment
* Company-Paid Life Insurance & Disability
* 401(k) with Company Match
* Company-Paid Time Off
* Paid Holidays & Floating Holidays
* PLUS ADDITIONAL PERKS!
Serving our communities:
We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.
We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.
Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.