Marco Remote jobs - 53 jobs

As a Business Automation Consultant, you will work directly with clients to guide them through their digital transformation journey. Your focus will be on interviewing stakeholders across all levels of the organization, analyzing existing processes, identifying automation opportunities, and designing streamlined workflows. The ideal candidate will bring a strategic mindset, strong interpersonal skills, and deep experience with process automation, particularly with Microsoft Power Automate. ESSENTIAL FUNCTIONS: Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential. Analyze, document, and map existing workflows to identify inefficiencies and areas for improvement. Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts. Create strategic roadmaps and recommendations for process optimization and automation that align with clients' long-term business objectives. Serve as a trusted advisor to clients, providing expertise on digital transformation, change management, and the benefits of automation. Collaborate with technical teams, including Power Automate Engineers, to ensure seamless implementation and integration of automation solutions. Monitor and assess the impact of newly implemented workflows, gathering feedback to refine and optimize automation efforts continually. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. ESSENTIAL FUNCTIONS: Bachelor's degree in Business, Information Technology, or a related field; MBA or relevant advanced degree is a plus. 7+ years of experience in digital transformation, process improvement, or related roles, with a strong understanding of automation technologies and methodologies. REQUIRED SKILLS: Proven experience in business process analysis and design, with expertise in identifying and implementing automation solutions using Microsoft Power Automate or similar platforms. Excellent interviewing and communication skills, with the ability to engage effectively with stakeholders at all organizational levels. Strong documentation skills, with experience creating clear and actionable process maps, workflows, and project roadmaps. Strategic thinker with a deep understanding of change management principles and the ability to drive adoption of new processes and technologies. Microsoft certifications, particularly related to Power Platform or Process Automation, are a plus. Strong instructional design skills and familiarity with LMS platforms. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $107,701 - $172,322 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote - Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 - potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 - $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: Monitor e-mail, web and phone intake channels to respond to customer inquiries Answer product related questions including implementation and troubleshooting Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: Associates degree in IT-related fields Minimum of 3 years of experience Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files Competent in cloud network and server utilization practices Proficient in cybersecurity practices Familiar with common firewall resolution practices Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical Ability to leverage and/or engage others to accomplish tasks and projects Multitasks, prioritizes and meets deadlines in a timely manner General understanding of sales, customer service and consulting functions Strong organizational and follow up skills Excellent verbal and written communication skills and attention to detail Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner Familiarity with Salesforce CRM Previous experience in medical facilities, with customer facing support

Job Title: Data Entry Operator Work Arrangement: 100% Remote Duration: 6-Month Contract (with possible extensions) Rate: $15.00 - $18.50/hr (W2) We are seeking an experienced Data Entry Operator to support advanced data entry and data management activities across multiple systems. This role requires a high level of accuracy, attention to detail, and the ability to handle confidential and sensitive information. The ideal candidate will be capable of working independently, prioritizing workload effectively, and contributing to process improvements during system transitions. This position is fully remote. Key Responsibilities Perform advanced data entry tasks across multiple systems with high accuracy and efficiency Input and maintain alphanumeric data; proof work for completeness and correctness Prioritize work by coding, sorting, and organizing data Correct errors identified during visual inspection and validation checks Maintain accurate records, logs, and tracking reports Generate reports based on entered and processed data Support multiple concurrent data entry assignments Develop and document simple standard operating procedures (SOPs) related to data entry tasks Provide guidance and support to team members once proficient in assigned work Manage confidential and sensitive information in accordance with policies and procedures Make independent decisions related to organizing, planning, and scheduling assigned work Support departmental process updates and changes during system transitions Perform basic mechanical adjustments (e.g., switching sets, adjusting control features) as needed Required Qualifications High school diploma required; post-secondary education preferred 6+ years of professional data entry experience Ability to key a minimum of 10,000 keystrokes per hour Strong attention to detail with excellent accuracy Proficiency in data entry, data validation, and record maintenance Good mathematical and item-processing skills Experience using Microsoft Access preferred Ability to use a 10-key adding machine Strong organizational and time management skills Ability to work independently in a remote environment Work Authorization Requirement Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship is not available for this position (no H-1B, OPT, CPT, or other visa sponsorship).

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

Why Choose a Career with the AAA The Auto Club Group (ACG) You are great at providing excellent customer service, organized and have an analytical mind. You enjoy a position that will keep you busy, provides you with variety every day and allows you the opportunity to grow professionally. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Emergency Roadside Service Field Representative opportunities are all about! A day-in-the-life of an ERS Field Representative - Must be able to commute to Milwaukee, WI. Our Field Representatives represent the interest of the Club within the contractor network, playing a critical role in the driving the adoption of AAA programs, facilitating performance across territories, and managing the overall satisfaction of members with ERS issues. ERS Field Reps travel across the network, visiting contractors to build relationships, discuss their performance, provide advice, and help contractors fulfill AAA programs that will enhance efficiency and increase member satisfaction. In this role, you will also have the opportunity to: Analyze metrics and determining where and when additional contractors are needed in a territory Screen and evaluate potential contractors; assessing and ensuring that facility requirements are met and a high quality of service will be provided Act in a consultant manner to represent the interests of the Club Facilitates filing and completion of all AAA contracts and requirements Orients new contractors with regard to AAA / ACG operations, procedures, performance metrics and compensation Coordinates training for employees of new contractors on procedures and member service expectations Enhances contractor business performance by conducting regular contractor visits to build relationships and reinforce AAA programs Monitors and reviews contractor Key Performance Indicators (KPIs) and ensures maintenance of automotive standards Manages costs per call, discussing potential reasons for high / low KPI scores and trends Develops and documents action plans to help contractors improve performance Adjusts contractor territories to optimize response times and coverage Manages contract renewal processes Provides recognitions for contractors exceeding goals and member expectations Resolves member complaints and claims received from member service representatives or other ACG staff Conducts investigations on high priority claims Conducts required mediation and arbitration necessary to ensure effective resolution Completes administrative duties related to providing elevated ERS assistance during emergency or challenging weather situations Files and maintaining relevant documentation pertaining to contractors Researches industry best practices, new developments and technologies Seeks opportunities to promote products and educate the public Coordinates contractor group meetings to gather feedback, discuss relevant issues or share best practices How we reward our employees: In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages: Annual salary starting between $56,014.00 and $74,600.00. Pay rate will be determined based on experience and may exceed starting rate. Fully paid training Medical, dental and vision benefits 401k with employer match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, rewards and much more We are looking for candidates who: Education Possess a High School Diploma or equivalent (GED) Experience Have 3 or more years of directly related automotive or customer service experience and past experience successfully coaching and developing others Have experience analyzing causes of problems based on financial statements and metrics, as well as, developing and recommending solutions Possess experience with communicating and advising facility owners, customers or members regarding standards, policies and procedures Experienced with resolving member/customer service issues Knowledge and Skills: Strong interpersonal and communication skills, including ability to build rapport and trust, understand different personalities and strengths in others, and modify approach accordingly. Complaint management, negotiation and conflict resolution skills. Ability to review a business situation and using financial data/metrics, develop strategies and implement plans to support a successful business model. Working knowledge of Microsoft applications (e.g. Word, Excel, PowerPoint) Automobile maintenance and operation Certifications / Licensure Valid state driver's license and excellent driving record without physical restrictions preventing driving during day or night hours or for extended periods of time Able to successfully pass DOT physical / certification process Preferred Qualifications Bachelor's degree in Business Administration, Accounting, Communications or a related field Technical training in automotive repair and previous experience in the automotive industry Work Environment Frequent travel required (up to 75% of work time) with exposure to road hazards and temperature extremes. Interested in learning more? Apply Today! #Appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Our client, a leader in technology, is looking for a Content Writer (UX Domain) for their design platform. This person will work closely with the Design Leadership team, collaborating to create clear, concise, and effective content. This is a 6 month contract, with the possibility of extension with the option of being fully remote. Responsibilities Collaborating with UX designers, researchers, and leadership to understand user needs and project objectives, translating complex concepts into compelling, inclusive, and engaging content. Ensure content taxonomy aligns with the overall information architecture, facilitating easy navigation and searchability. Conducting content audits and assessments to identify areas for improvement and making recommendations for content optimization. Editing content on AEM to ensure accuracy and relevance. Identifying target audience personas and developing and executing content plans. Conducting content audits to ensure content is aligned with the organization's goals and target audience. Writing clear and concise content for our public-facing website and internal design platform, ensuring they are intuitive and easily understood. Publishing content on our public-facing website using AEM. Publishing content on the internal design platform using Confluence. Conducting user research and usability testing to gather insights and feedback on content effectiveness. Adhering to brand guidelines and voice/tone standards to maintain consistency in content creation. Optimizing content for search engine optimization (SEO) to increase visibility and organic traffic. Implementing tagging systems and metadata standards to enhance content discoverability and retrieval. Assigning relevant tags and metadata to content assets, enabling efficient filtering, sorting, and search functionalities. Monitoring industry trends and best practices to stay current with content marketing strategies. Developing and implementing content governance processes, including style guides, content calendars, and editorial workflows. Requirements Strong understanding of UX principles and knowledge of the UX domain. 5-7 years of experience as a content writer. Proficiency in editing content using AEM. Excellent written and verbal communication skills. Ability to collaborate effectively with cross-functional teams, including UX designers, researchers, and leadership. Strong attention to detail Expected Hourly rate range Fair Market rate Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!

The Marlin Alliance is seeking a skilled Power Platform Developer to provide client support to our Navy client. This is a fully remote position, but applicants must have the ability to obtain a DoD Secret Clearance. Responsibilities: Design and implement intermediate to advanced Microsoft 365 (M365) Power Automate workflows to meet evolving client needs. Develop and deploy custom Power Apps to address business challenges and improve processes. Build and maintain Power BI dashboards for data visualization and decision support. Provide expert troubleshooting for workflow issues and recommend Power Platform solutions. Deliver virtual demos, training sessions, and documentation for developed solutions. Use advanced Excel capabilities to generate reports and perform data analysis for resource tracking. Support the client s customized M365 Teams environment to facilitate collaboration and deliverables. Required Qualifications: Active or ability to obtain a DoD Secret Clearance. Bachelor s degree in Computer Science, Business Administration, or 2 4 years of relevant experience. Hands-on experience with Power Automate, Power Apps, and Power BI. Strong understanding of Microsoft 365 applications (Excel, Teams, and SharePoint). Exceptional communication and problem-solving skills. Preferred Qualifications: Experience working with Dataverse for advanced app development and data storage. Knowledge of RPA tools (e.g., UiPath). Familiarity with Tableau for advanced data analysis and visualization. Active FlankSpeed account or prior experience supporting Navy clients. Work Environment and Mental/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions, absent undue hardships. Must be able to perform work in a stationary position at a minimum of 50% of the time. Must have the ability to operate computer and other office productivity machinery consistently during work hours. Must have the ability to communicate and exchange information and ideas in an in-person or virtual setting through the use of online tools and available communication mediums. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position as deemed necessary Job Classification: Associate II $100K - $130K Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities .

What You Will Be Doing Campaign Strategy & Ownership Own the full end‑to‑end expansion campaign framework for selling Cloud add‑on products and modules to existing CIC Cloud customers. Translate company growth priorities and product add‑ons into clear, repeatable campaign plans. Lead cross‑functional contributors across Product, Product Marketing, Sales, Solutions, Customer Success, and Marketing. Define campaign objectives, success metrics, timelines, and key dependencies. Identify and communicate hurdles impacting progress, and act as the single point of accountability for campaign execution and outcomes. Customer Targeting & Use‑Case Definition Partner with cross‑functional teams to identify high‑propensity customer segments for Cloud Add‑on campaigns. Define expansion triggers such as usage patterns, maturity, integration needs, compliance requirements, or supply‑chain complexity. Build persona‑specific value propositions for IT, supply chain, and operations leaders. Ensure campaigns are anchored in real customer pain points and buying moments - not theoretical use cases. Messaging, Positioning & Enablement Collaborate with Product Marketing to develop campaign messaging, narratives, and proof points. Work with Marketing to align positioning across email, in‑app assets, website content, webinars, demo videos, and supporting materials. Partner with Sales Enablement and Solutions to deliver demos, solution walkthroughs, and technical validation assets. Equip Sales and CSMs with the right talk tracks, decks, FAQs, and resources. Cross‑Functional Orchestration & Project Management Serve as the orchestrator across teams, ensuring alignment, accountability, and timely execution. Lead weekly execution meetings, standups, and retrospectives. Manage timelines, risks, and dependencies across marketing motions, sales motions, CS outreach, and product/solutions participation. Proactively remove blockers and escalate to executive leadership when needed. Promotion & Channel Coordination Coordinate multi‑channel promotion plans with Marketing, including lifecycle/email, in‑app messaging, sales‑led outreach, and webinar/event promotion. Ensure campaigns are cohesive and consistent across all customer touchpoints. Measurement, Insights & Optimization Partner with the CMO and CRO to define KPIs and campaign targets. Track leading and lagging campaign metrics, including engaged accounts, qualified opportunities, pipeline creation, campaign conversion, and ACV bookings. Collaborate with Marketing Ops and Revenue leaders to build dashboards and analyze performance. Use data to continually refine targeting, messaging, and campaign structure - creating a closed feedback loop with all stakeholders. Your Skills Revenue Mindset: Focused on pipeline, bookings, and ARR-not just top‑of‑funnel metrics. Strong Operator: Brings structure, cadence, and discipline to cross‑functional execution. Cross‑Functional Leader: Influences without authority across Product, Sales, CS, and Marketing. High Bar for Execution: Drives campaigns to completion, not just kickoff. Strategic + Tactical: Can zoom out to portfolio strategy while also digging into execution details. Executive Presence: Able to confidently present to C‑level leaders and senior executives. Your Qualifications Education Bachelor's degree required. Experience 5+ years in B2B SaaS marketing, revenue programs, or GTM roles. 3+ years leading managers or team leads. Demonstrated ownership of pipeline, revenue impact, and expansion‑focused campaign outcomes. Experience partnering closely with Sales, CS, Product, and Solutions teams. Experience working with solutions engineering or professional services teams. Familiarity with Salesforce CRM, marketing platforms (6Sense, SalesLoft), lifecycle tools, and AI‑enabled systems. Proven project management ability and influence without authority. Strong communication, organization, and stakeholder‑management skills. Experience with usage‑based expansion models, product‑led signals, or lifecycle marketing. Comfortable with CRM, automation, and analytics platforms. A few things we have to offer: Compensation: $120,000 - $140,000 + Bonus potential Great Healthcare + Dental + Vision Flexible PTO Culture of support, encouraging Life-Work balance 401k match FSA and HSA options Employee Assistance Program Paid Parental Leave Representing a company with 4,000+ clients and a 99% retention rate Accelerated title and salary growth potential A fun and energetic work environment that makes you excited to go to work every day We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at ***********. Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

As a Microsoft Power Platform Engineer, you will play a pivotal role in delivering innovative solutions to customers within a dynamic technology service provider organization. Leveraging your expertise in Microsoft Power Apps, Power Automate, Power BI and Dataverse, you will design, develop, and implement scalable applications and automated workflows tailored to meet diverse business needs. You will collaborate closely with clients and internal teams to understand requirements, integrate data sources and ensure optimal performance and security of solutions. With a focus on customer success, you will provide technical support, troubleshoot issues and contribute to ongoing enhancements while adhering to best practices and governance standards. ESSENTIAL FUNCTIONS: Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential. Process mine, analyze, document, and map existing workflows to identify inefficiencies and areas for improvement. Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts. Build workflows to automate business processes. Integrate data from various sources using Power Platform connectors and Dataverse. Create custom connectors, APIs, and plugins for extending Power Platform capabilities. Develop data models and maintain data integrity within solutions. Identify, analyze, and resolve technical issues within Power Platform solutions. Provide support for application deployments and ensure system reliability. Configure security roles, user permissions, and access control in the Power Platform environment. Customize forms, views, and dashboards according to business needs. Document processes, solutions, and workflows clearly. Conduct unit and integration testing of Power Platform solutions. Stay updated with the latest features, updates, and best practices for Microsoft Power Platform. QUALIFICATIONS: Bachelor's degree in Computer Science, Information Technology or related field or equivalent experience. 4+ years of work experience with a strong portfolio of business processes that have been enhanced or automated using the Microsoft Power Platform. Relevant Microsoft certifications (e.g., Microsoft Certified: Power Platform Fundamentals) preferred. REQUIRED SKILLS: Expertise in integrating systems through RESTful APIs and handling JSON data structures. Strong understanding of database structures and experience working with relational databases. Excellent communication and interpersonal skills, with a proven track record of leading customer engagements and discovery sessions. Ability to work independently and manage multiple projects in a fast-paced environment. Familiarity with the entire Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in project management and agile methodologies. Knowledge of security best practices for process automation and data handling. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $73,006 - $113,159 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Job Description Contract Type: Part-Time, Ad Hoc Contract Length: 80 hours total We are seeking 1-2 experienced consultants to provide part-time, ad hoc support for a client's internal team working on data integration between Informatica and Sage 500 ERP. This fully remote engagement is ideal for professionals with hands-on experience in both platforms who can provide targeted technical assistance as integration needs arise. The contract is approximately 80 total hours, with flexible scheduling. Responsibilities: Provide on-demand technical support and consultation to the client's internal team. Guide and assist in project-based integration work involving Informatica and Sage 500 ERP. Help troubleshoot and resolve issues related to data extraction, transformation, and loading between systems. Collaborate with internal team members to clarify integration requirements and validate functionality. Offer best practices for optimizing data flows and managing connectivity between Informatica and Sage 500. Qualifications: 5+ years of experience with Informatica PowerCenter or similar ETL tools. Hands-on experience with Sage 500 ERP integration or support. Strong problem-solving skills and comfort working independently on short-term projects. Ability to advise and guide internal teams without requiring full-time involvement. Excellent communication and collaboration skills in remote environments. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted.

The Microsoft Azure Architect is a senior technical expert responsible for designing, implementing, and optimizing advanced solutions on the Microsoft Azure platform. This client-facing role balances hands-on technical work, presales consulting, and internal innovation, driving both client success and Marco's product/service evolution. The Microsoft Azure Architect will collaborate with cross-functional teams to establish cloud strategy, ensure technical excellence, and deliver innovative solutions that align with Marco's business objectives. ESSENTIAL FUNCTIONS: Hands-On Technical Contributor (50%) - approximately 50% of time on client-facing technical projects as an individual contributor (subject to change based on Marco business needs). Architect, implement, and optimize complex client Microsoft Azure solutions across platform services (beyond simple IaaS / VMs), including PaaS, serverless, data, security, and integration services. Serve as a technical expert and individual contributor on client projects, ensuring best practices and high-quality deliverables. Troubleshoot, review, and enhance existing client Microsoft Azure deployments for performance, reliability, security, and cost efficiency. Lead migration and modernization initiatives for legacy client systems to Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using tools such as ARM, Bicep, or Terraform. Design and implement automation for deployment, monitoring, and management of client Microsoft Azure resources. Ensure compliance with security, governance, and regulatory requirements in client cloud environments. Presales Consulting (25%) - approximately 25% of time on presales consulting and architecture acting as a sales/solutions engineer (SE) to Marco clients and prospects (subject to change based on Marco business needs). Collaborate with the Marco sales organization and individual Marco sellers to understand client needs and propose tailored Microsoft Azure solutions. Lead technical discovery sessions, solution presentations, and proof-of-concept engagements with clients and prospects. Provide technical expertise and guidance during the sales cycle, including RFP responses and solution architecture documentation. Develop and present technical proposals, statements of work, and project plans. Attend demand generation events, speaking engagements, and other Marco-sponsored events. Attend in-person and virtual meetings with clients and prospects. Collaborate with other sales engineers within Marco to provide expert-level guidance and knowledge transfer. Educate sellers in high-level Microsoft Azure topics to help enable increased sales. Innovation & Product Development (25%) - approximately 25% of time on innovation and product/service development (subject to change based on Marco business needs). Work with the Marco Innovation Team to drive internal initiatives to create new products, services, and accelerators leveraging Microsoft Azure technologies. Research emerging Microsoft Azure features and trends, recommending adoption strategies for Marco and its clients. Mentor and collaborate with internal teams to foster innovation and technical excellence. Contribute to the development of best practices, standards, and reusable frameworks for cloud solutions. Participate in recurring Technology Practice Group (TPG) meetings to facilitate the dissemination of important Microsoft Azure updates and best-practices throughout Marco's technical teams. QUALIFICATIONS: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; Master's degree preferred. Minimum 8-10 years of hands-on experience architecting and implementing advanced solutions on Microsoft Azure. Experience leading cloud migration, modernization, and automation projects. Prior experience in a consulting or presales technical role is highly desirable. Microsoft Certified: Azure Solutions Architect Expert required. Additional certifications such as Azure DevOps Engineer, Azure Security Engineer, Microsoft 365 Enterprise Administrator Expert, or other Microsoft Azure certifications are preferred. REQUIRED SKILLS: Superior communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Excellent writing skills including experience capturing, documenting and illustrating complex functional and technical requirements. Excellent client relationship management skills with the ability to communicate effectively with stakeholders at all levels. Strong IT infrastructure, hardware, software, and networking knowledge. Strong problem-solving skills with a focus on delivering high-quality service solutions. Deep expertise in Microsoft Azure Platform services (App Services, Functions, Logic Apps, Data Services, Security, Networking, DevOps, AI/ML, etc.). Advanced proficiency with automation, Infrastructure as Code (ARM, Bicep, Terraform), and DevOps practices (CI/CD pipelines, GitHub Actions, Azure DevOps). Strong understanding of cloud security, compliance, and governance frameworks (NIST, CIS, GDPR, HIPAA). Experience with hybrid and multi-cloud architectures and integration with on-premises systems. Proficiency with scripting and automation languages (PowerShell, Python). Strong problem-solving skills and ability to deal with frequent change, delays, or unexpected events. Excellent organizational and time/task management skills; self-starter with the ability to perform with little or no supervision. Demonstrates attention to detail, accuracy, and thoroughness; looks for ways to improve and promote quality. Ability to mentor and coach junior staff and foster a culture of continuous learning and innovation. Familiarity with project management methodologies. Cost Conscious - Conserve organizational resources. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $124,452 - $205,346 annually + 15% annual incentive target The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

*This position is able to work remotely with expectations of traveling to the Michigan headquarters (at least twice a year) for leadership meetings and any other additional meetings required by leadership. Talent Acquisition Manager, Sales - The Auto Club Group What you will do: The Manager, Talent Acquisition (TA) leads a high-impact recruiting function responsible for driving strategic, scalable talent acquisition initiatives that directly support ACG's enterprise-wide growth and workforce objectives. This role provides leadership across multiple client groups and recruitment teams, acting as a key partner to senior business leaders and HR stakeholders to shape and execute talent strategies that anticipate future business needs. With a strong focus on performance enablement, operational excellence, and continuous innovation, the Manager, TA is accountable for building a culture of accountability, engagement, and data-driven decision-making within the Talent Acquisition team. The role also plays a critical part in designing and enhancing ACG's TA infrastructure to support quality, speed, diversity, and compliance in hiring outcomes. Key Responsibilities: Team Leadership & Development: Provide strategic direction to a team of recruiters and Associate Managers, fostering a culture of high performance, accountability, and engagement. Drive team development through coaching, performance management, and career growth opportunities. Strategic Talent Acquisition Execution: Translate business priorities into recruiting strategies that balance quality, speed, and scalability. Oversee end-to-end hiring operations across multiple client groups, ensuring consistent delivery of high-quality talent and alignment with workforce planning objectives. Stakeholder Partnership & Influence: Act as a strategic talent advisor to senior business and HR leaders, aligning recruitment efforts with organizational goals. Build strong cross-functional partnerships to drive unified, enterprise-wide talent initiatives. Operational Excellence, Projects & Initiatives: Lead complex recruiting projects and key talent initiatives that enhance process effectiveness, diversity hiring, candidate experience, and scalability. Monitor recruiting performance through KPIs and data insights, driving continuous improvement and innovation. TA Infrastructure, Programs & Compliance: Collaborate with TA leadership to evolve infrastructure and implement programs such as employer branding, technology enhancements, and hiring capability building. Ensure compliance with internal policies and legal regulations related to selection, hiring, and data governance. Maintain deep industry knowledge. Enhance competencies and experience necessary to continue professional development in this field. Supervisory Responsibilities: Select, hire, train, develop, counsel and discipline assigned staff in accordance with corporate and Human Resource policies and procedures. Manage a team of supervisory, professional, and clerical staff responsible for talent acquisition and recruiting activities. How you will benefit: A competitive annual salary between $125,000 - $145,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High school diploma or equivalent Experience: 6+ years of progressive recruiting experience, including full-cycle talent acquisition across a range of roles and functions. 3+ years of leadership experience focused on managing and developing consultative recruiting teams, with a proven ability to drive performance, engagement, and professional growth. Demonstrated success in building strong partnerships with business leaders and HR Centers of Excellence (COEs) to deliver on strategic talent acquisition initiatives and workforce planning goals. Knowledge of: EEO Guidelines State and Federal selection and hiring regulations Statistical methods and analysis and recruitment analytics Applicant Tracking Systems (ATS) Skills: Strong people management skills, with the ability to effectively lead both individual contributors and people managers within a high-performance team environment. Skilled in leveraging recruiting technology, tools, and analytics to enhance the candidate and hiring manager experience, drive process improvements, and influence data-driven decision-making across the TA function. Coach team members on how to effectively develop their candidate management skills and identify opportunities for improvement across the team Exceptional organizational skills, comfortable with a high level of detail yet mindful of the bigger picture Excellent communications skills, both written and verbal, and can create and present information in a well thought out story Lead through change and champion change management Quickly pivot focus based on business needs and continue to deliver results Identify and resolve issues independently, will take initiative and be accountable Management ability to include: Workforce management & employee development Budget preparation Policy development and implementation Coordinating, facilitating and leading mid-to-large size projects Preferred Qualifications Education: Bachelor's degree or equivalent in Business Administration, Human Resources Management or related field Experience: Led mid to large-sized recruiting team Workday ATS experience Workday Reporting experience HR Certifications; SHRM-CP, PHR Background within sales recruitment and leadership P&C and/or Life Insurance industry experience Work Environment Up to 25% travel to any of our headquarter offices. This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.

/OBJECTIVE The Service Coordinator is primarily responsible for providing exceptional customer service to our clients in an effort to ensure a high level of client satisfaction. The Service Coordinator is responsible for service schedules and technician allocation. They provide support by prioritizing incoming order requests, monitoring the work order board, coordinating installations, and ensuring order completion. ESSENTIAL FUNCTIONS ▪Manage all aspects of assigned dispatch board to ensure targeted service team utilization benchmarks and client project/service order target completion dates. ▪Answer client calls, emails, and correspondence in an appropriate and timely manner, and determine problem severity to establish priorities. Ensure prompt communications to clients (internal and external) on status information and estimated resolution times. ▪Proactively review and monitor the order board and email alerts to ensure timely and accurate client follow-up and resolution, proper process, and profitability. ▪Maintain assigned service team schedule, optimize change outcomes, and advise key stakeholders schedule status. ▪Provide support to Project Managers or Project Coordinators during development and implementation of project plans and timelines. ▪Prioritize and negotiate assignment of resources on project and professional service engagements. ▪Work closely with Service team for resource scheduling and to resolve disputed items or client concerns. ▪Work closely with Purchasing and Inside Sales teams to track product orders for installation. Regularly review open orders and follow up on outstanding items. ▪Develop and maintain relationships with internal and external clients. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience - An associate degree and 2 years of experience or equivalent experience. REQUIRED SKILLS 1.Proficiency with business collaboration tools such as MS Office applications and project management tools. 2.Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Must effectively listen to others. 3.Commitment - This is needed to see a project or task from start to finish. Must possess the ability to maintain the same energy and dedication throughout the project in an effort to learn, accomplish, and achieve despite difficulty, failure, and opposition. 4.Organization - Ability to use time, energy, and resources in an effective manner to achieve intended goals. 5.Relationships - Effective at building trust, finding common ground, having emotional empathy, and ultimately building good relationships with others. 6.Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. 7.Time Management - Ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. 8.Enthusiasm - Display excitement and a positive attitude towards work assignments, clients, and organization. 9.Flexibility - Adapt to changes in the work environment. Change approach or method to deal with difficult or unexpected situations while remaining calm. Have the ability to think quickly and articulate thoughts in an organized manner, even when unprepared. 10.Emotion Regulation - Ability to manage emotions, especially negative ones, to be able to think clearly and objectively, in turn to act accordingly. 11.Negotiation Skills - Ability to understand the other side's motivations with the goal to achieve a win-win resolution that is favorable, satisfies both sides, and maintains relationships for future interactions.

Our client, a leader in technology, is looking for a visual designer to help design their public facing website. This person will have a significant impact on shaping the identity of the Design organization within the company. This is a 6 month contract, with the possibility of extension with the option of being fully remote. Responsibilities Collaborate closely with cross-functional teams to understand the objectives and goals of the website redesign project. Create a captivating and cohesive visual design for the website that resonates with the target audience. Use Style Guides and Design System for all visual design, aligning with the client s brand identity. Ensure the website is responsive and accessible, providing an optimal user experience across various devices and accessibility requirements. Deliver high-quality design assets and deliverables within defined timelines and project requirements. Understand user and stakeholder needs, industry best practices, and emerging trends in website design. Develop wireframes, prototypes, and visual designs that demonstrate a keen eye for aesthetics, layout, typography, and color theory. Collaborate with UX content strategists and web developers to ensure seamless integration of design elements and functionality. Implement responsive design principles to create an engaging and user-friendly experience across desktop, tablet, and mobile devices. Incorporate accessibility standards and best practices to ensure the website is inclusive and accessible to all users. Use industry-standard design tools (such as Adobe Creative Suite, Sketch, or Figma) to create and iterate on design concepts efficiently. Requirements 4+ years of experience as a Visual Designer. Understanding of the UX domain Figma experience Digital Agency experience, designing websites for both consumer and enterprise Nice to have Prior experience as a lead is a plus. Hands-on experience with AEM or CMS is a plus. Expected hourly pay range Fair Market rate Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!

As a Senior Systems Engineer, you will be responsible for implementation and escalation support of new Marco products during pilot and test market launch. You will maintain security standards and baselines. This position will take direction from the teams System Architect and provide mentorship to junior team members. You will build low touch support models and provide guidance within the team on best ways to operationalize and support new products. ESSENTIAL FUNCTIONS: Implement and maintain new Marco products that are consistent, optimized for client experience, overall performance, and supportability. Perform implementations and or migrations of clients' existing data and applications into Microsoft 365 and Azure environments. Perform system and application testing. Provide technical support to new Marco clients during onboarding process. Perform service engagements for existing clients. Review customer hosted applications and systems and make recommendations for improving design. Assist in defining and implementing baselines and standards. Maintain client documentation. Provide remote escalation support for client issues that are complex and not tier II resolvable. Create and maintain standard templates, images, policy, and automation that will aid in a consistent and rapid deployment and support of client environments. Research, test, and recommend new tools and products to enhance the offering. Develop and document processes and procedures that can be followed to support the new product offering. Administer cloud integrated management solutions such as Cloud Backup, MDR, etc. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. Participate in on-call rotation and after hours work as required. QUALIFICATIONS: Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience. Current vendor or industry recognized certifications in Microsoft 365 or Microsoft Azure Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS: Expertise in Microsoft M365/Azure. Expertise with two or more of the following: Microsoft server and desktop environments Patch management Email architecture Backup technologies Vulnerability management Network architecture Proficiency with common scripting and automation languages, such as PowerShell or Python. Knowledge of common security frameworks and controls including NIST CSF and CIS CSC. Proficient understanding of common technologies and best-practices architectures, such as Microsoft Active Directory, Microsoft Azure, EDR, and firewalls. Knowledge of service management concepts for IT and/or security operations and related standards. Proficiency with business collaboration tools such as Microsoft Office applications. Demonstrates attention to detail. Exceptional organizational and time/task management skills. Self-starter with the ability to perform with little or no direct supervision and takes initiative to improves processes. Excellent communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization. Treats people with respect; Works with integrity and ethically; Upholds organizational values. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality Pay Range: $79,212 - $122,779 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position; however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

The Sales Enablement Specialist is responsible for designing and delivering scalable learning programs that enhance seller readiness, accelerate onboarding, and support ongoing skill development. This role oversees the structure and content of enablement tracks aligned to each stage of the sales funnel, ensuring sales teams are equipped with the tools, knowledge, and training needed to achieve performance goals. In close partnership with Sales Operations, Product Marketing, and Go-to-Market leadership, the Enablement Program Manager transforms strategic initiatives into impactful, repeatable learning experiences that drive sales effectiveness. ESSENTIAL FUNCTIONS: Develop and lead comprehensive onboarding programs tailored to sales roles and segments, ensuring new hires ramp quickly and effectively. Design and implement structured enablement pathways focused on product knowledge, objection handling, and execution of sales plays. Maintain a strategic content calendar that aligns with product launches, sales initiatives, and tool rollouts to ensure timely readiness. Facilitate engaging training experiences through live sessions, on-demand modules, certifications, and interactive workshops. Collaborate with the Sales Enablement Lead to assess performance metrics and identify skill gaps, driving targeted coaching interventions. Manage the Learning Management System (LMS) including course setup, user tracking, and performance reporting to measure enablement impact. Translate business strategies into actionable enablement programs, incorporating reinforcement plans to drive long-term behavior change. Continuously improve training programs by gathering feedback from sales reps and District Sales Managers (DSMs), ensuring relevance and effectiveness. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelors Degree in one of the following: Business Administration, Marketing, Communications 3-5 years of experience in Sales Enablement, Sales Training or GTM Program Management PMP, Agile or other project certifications preferred. REQUIRED SKILLS: Strong instructional design skills and familiarity with LMS platforms Excellent project management skills and attention to detail Understanding B2B sales cycles and role of enablement in revenue acceleration Strong collaboration and communication skills Experience working with sales leaders, and sales technology stacks. Pay Range: $67,287 - $104,295 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Job Description Job Title: Power BI Developer (Contract) (Remote, prefer local candidates) Rate: $55 - $60/hr Duration: 5 months (with possible extensions) Contract Hours: 12 - 25 Hours Per Week Contract Type: W2 (Must be authorized to work in the U.S.; no sponsorships available) Qualifications: Proven experience as a BI Developer Industry experience preferred Strong background in data warehouse design (e.g., dimensional modeling) and data mining In-depth understanding of database management systems, OLAP, and ETL frameworks Proficient with Power BI, and familiar with other BI tools like Oracle BI Strong knowledge of SQL, SSRS, and SSIS Demonstrated initiative and innovation in previous roles Strong analytical thinking and problem-solving skills Bachelor's degree in Computer Science, Engineering, or a related field Responsibilities: Translate business requirements into technical BI solutions Design, build, and deploy BI tools such as Power BI dashboards and data models Develop and maintain data storage solutions as needed Perform unit testing, troubleshooting, and performance tuning Collaborate with cross-functional teams to integrate systems Develop and execute complex SQL queries Create impactful visual reports and dashboards tailored to business needs Maintain and update clear, concise technical documentation Comments: This role can be performed remotely and is expected to be a part-time contract position. Flexible scheduling is available.